General Essentials QA/QC

Plan Sample
Good for smaller projects and bid qualifications

Has All the Essential Elements of a well-founded

Quality Control Plan

Contact:
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410-451-8006

www.firsttimequalityplans.com

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[Pick the date]

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[CompanyName]
[CompanyAddress] • [CompanyPhone]

Quality Assurance/Quality Control Plan

[ProjectName]

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[ProjectNumber]

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Effective Date: [Date]

Version Version notes

[Date] Initial issue

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Approved
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_____________________________________________________
[QualityManagerName], Quality Manager
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Documents provided by [CompanyName] disclose proprietary information as well as copyright information

registered with the U.S. Patent and Trademark Office. Please hold these documents in confidence and do
not share them with other organizations, even if you do not charge a fee. Submittal of documents does not
transfer copyright ownership.
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PROJECT-SPECIFIC CONSTRUCTION QUALITY PLAN

TABLE OF CONTENTS
A. [CompanyName] Quality Policy ........................................................................................................... 3
B. Key Elements of the Construction Quality Plan .................................................................................... 4
C. Project Quality Coordination and Communication ............................................................................... 7
D. Project QC Personnel ......................................................................................................................... 11

Project QC Job Position Assignments ....................................................................................................... 11

Duties, Responsibilities, and Authority of QC Personnel .......................................................................... 11
Quality Responsibilities ............................................................................................................................ 11
Project QC Organization Chart ................................................................................................................. 14

E. Personnel Qualifications .................................................................................................................... 15

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Training ..................................................................................................................................................... 15

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F. Qualification of Third Party Inspection/Testing Companies and Subcontractors and Suppliers .......... 17

Qualification of Testing Laboratories ....................................................................................................... 17

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G. Construction Project Quality Specifications ....................................................................................... 19
H. Construction Inspection and Test Plan ............................................................................................... 20

Control of Inspection, Measuring, and Test Equipment ........................................................................... 20

I. Construction Work Task Quality Inspections ....................................................................................... 22

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Work Tasks Series of Inspections ............................................................................................................. 22

Daily Quality Control Report..................................................................................................................... 22
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J. Quality Control of Corrections, Repairs, and Nonconformances ......................................................... 26

K. Project Completion Inspections ......................................................................................................... 28
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L. Quality Assurance Surveillance ........................................................................................................... 31

M. Control of Quality Records and Documents ...................................................................................... 33
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N. Servicing and Warranty ..................................................................................................................... 34

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D. PROJECT QC PERSONNEL
[CompanyName] ensures that quality control personnel remain independent from the pressures of
production through our organizational lines of authority as defined by our QC Organization Chart.

The President appoints a Quality Manager, Superintendent, and Project Manager, and then assigns each
with specific quality responsibilities and authorities of their job position.

PROJECT QC JOB POSITION ASSIGNMENTS

Table D-1 shows the job positions assigned to personnel on this project.

Table D-1

QC Personnel Name Job Position

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[PresidentName] President

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[ProjectManagerName] Project Manager

[SuperintendentName]
PaSuperintendent

[QualityManagerName] Quality Manager

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[SafetyManagerName] Safety Manager

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DUTIES, RESPONSIBILITIES, AND AUTHORITY OF QC PERSONNEL

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The President has overall responsibility for implementation safety including performance and results of
the [CompanyName] Quality System, including quality on this project.
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QC personnel assigned to this project have the duties, responsibilities and authority defined by their job
position.

Key project personnel have accepted their appointments and declared their ability to carry out the
appointments.

QUALITY RESPONSIBILITIES
PROJECT QUALITY MANAGER: QUALITY DUTIES, RESPONSIBILITIES, AND AUTHORITY
The Quality Manager is responsible for ensuring the overall effectiveness of the Quality System for a
specific project. Regardless of other duties, the Quality Manager is responsible for:

• Planning project quality controls required by the [CompanyName] quality systems and contract
requirements
• Fully implementing all provisions of the [CompanyName] Quality System and related documents
on the project.
• Manage the operation of the [CompanyName] Quality System on the project.

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• Implement and manage all phases of quality control

• Communicating project-specific quality requirements to all affected departments, subcontractors
and suppliers, and customers
• Ensuring that the Quality System is established and implemented by persons doing work that
impacts quality
• Monitoring progress of activities
• Identify quality problems
• Ensuring that the Quality System is maintained
• Acting as the project quality liaison with parties outside the company on matters relating to
quality
• Performing periodic quality system reviews and audits
• Reporting to senior management on performance of the Quality System, including needed
improvements
• Review and approval of all project Quality System records
• Review and approval of project quality-related contract submittals
• Managing all project inspection and quality control activities
• Controlling corrective actions

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• Verify implementation of corrective actions and preventive actions

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• Resolving quality nonconformances
The Quality Manager has the authority to:

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Stop work when continuing work may adversely affect quality or cover up a defect
• Prevent the use of equipment or materials that may adversely affect quality or cover up a defect
• To direct the removal and replacement of any non-conforming work, equipment, or material by
[CompanyName], any subcontractor, or any supplier.
• Suspend work and/or supply of materials by any staff member, subcontractor personnel, or
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supplier as deemed necessary to assure quality results.

Alternate Quality Managers acting in the role of the project Quality Manager has the same quality duties,
responsibilities and authority as the project Quality Manager.
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SUPERINTENDENT: QUALITY DUTIES, RESPONSIBILITIES, AND AUTHORITY

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A Superintendent verifies that work performed by subcontractors and suppliers and [CompanyName]
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work crews conforms to [CompanyName] quality standards. The President appoints one or more
Superintendents for each project.

A Superintendent has specific responsibilities for:

• Ensuring that work meets government regulatory and code requirements, customer
requirements, contract requirements, contract technical specifications, contract drawings,
approved contract submittals, and company quality standards and specifications
• Ensuring that subcontractors and suppliers begin work in accordance with [CompanyName] start-
work policies
• Ensuring that subcontractors and suppliers receive a notice to work only when conditions will not
adversely affect quality results
• Conducting quality inspections, tests, and recording findings
• Accurately assessing subcontractor quality and on-time performance
• Ensuring that quality standards are achieved before approving subcontractor or work crew
completion of work
The Superintendent has the authority to:

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I. CONSTRUCTION WORK TASK QUALITY

INSPECTIONS
[CompanyName] identifies a list of work tasks, phases of production, which will be quality controlled.

WORK TASKS SERIES OF INSPECTIONS

Each work Task is subject to a series of inspections; before, during, and after the work is complete. Each
inspection verifies compliance with full scope of the relevant specifications; not limited to checkpoints for
heightened awareness.

• The initial task-ready inspection occurs when crews are ready to start work and ensures that
work begins only when it does not adversely impact quality results.
• Incoming material inspections verify that materials are as specified and meet all requirements
necessary to assure quality results.
• Work-in-process inspections continuously verify that work conforms to project specifications and

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workmanship expectations. Work continues only when it does not adversely impact quality

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results.
• At completion of the Task, an inspection verifies that work, materials, and tests have been
completed in accordance with project quality requirements. When appropriate, functional tests
are performed. Pa
Inspection results are recoded and maintained as part of the project files.

SPECIAL PROCESS INSPECTIONS

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The Quality Manager identifies special processes where the results cannot be verified by subsequent
inspection or testing and determines if continuous work in process inspections are required. For these
special processes, a qualified inspector continuously inspects the work process.
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MATERIAL QUALITY INSPECTION AND TESTS

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Material quality inspections and tests ensure that purchased materials meet purchase contract quantity
and quality requirements.
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DAILY QUALITY CONTROL REPORT

The Superintendent records a summary of daily work activities. The report will include:
• Schedule Activities Completed
• General description of work activities in progress.
• Problems encountered, actions taken, problems, and delays
• Meetings held, participants, and decisions made
• Subcontractor and Supplier and Company Crews on site
• Visitors and purpose
• General Remarks
• Improvement Ideas
• Weather conditions

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[CompanyName]
Daily Production Report
Project ID Project Name Preparer*/Date

[ProjectNumber] [ProjectName]

* On behalf of the contractor, I certify that this report is complete and correct and equipment and material used and work performed during this reporting
period complies with the contract drawings and specifications to the best of my knowledge except as noted in this report.

Description
Job-ready and WIP Inspections
(Active work tasks)

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Work Tasks Completion Inspections

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Sampling/Tests Performed

Nonconformance Reports
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Problems encountered, actions taken,
problems, and delays
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On Site Subcontractors and Suppliers,

Company Crews, and Visitors
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Meetings held and decisions made

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General Remarks and improvement

ideas
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Weather conditions
Temperature: Low: _____ F High:______F
Precipitation: ❑ No ❑ Yes, type and amount: ______________

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[CompanyName]
Work Task Inspection Form
Work Task :

Project: Id# Project Name: Subcontractor and Supplier Company

[ProjectNumber] [ProjectName] ID/Name:

Location/Area: Reference drawing version #: Crew ID/Name

Compliance Verification Heightened Awareness Checkpoints

Compliance with initial job-ready requirements
Compliance with material inspection and tests [Insert items identified at project startup and preparatory meetings]
Compliance with work in process first article
inspection requirements

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Compliance with work in process inspection
requirements

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Compliance with work task completion
inspection requirements
Compliance with inspection and test plan Pa
Production Notes:

Reported Nonconformances:
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Verification of Work Task Completion (sign and date)

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Subcontractor and Supplier Sign and date*:

Work task verified complete to specifications (sign and
date)
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Project Superintendent Sign and date*:

Work task verified complete to specifications (sign and
date)
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Project Superintendent score subcontractor/crew Quality: 5 4 3 2 1

performance and feedback notes
Safety: 5 4 3 2 1
Delivery: 5 4 3 2 1
Quality Manager Sign and date*:
Work task verified complete to specifications (sign and
date)
Quality Manager score quality performance and Quality: 5 4 3 2 1
feedback notes

* On behalf of the contractor, I certify that this report is complete and correct and equipment and material used and work performed during this reporting
period complies with the contract drawings and specifications to the best of my knowledge except as noted in this report.

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J. QUALITY CONTROL OF CORRECTIONS, REPAIRS,

AND NONCONFORMANCES
Should a problem occur in the quality of work, we systematically contain the issue and quickly make
corrections. Our first action is to clearly mark the item by tape, tag, or other easily observable signal to
prevent inadvertent cover-up.

Then we expedite a corrective action that brings the workmanship or material issue into conformance by
repair, replacement, or rework. Previously completed work is reinspected for similar nonconformances.
In the event that we cannot correct the item to meet contract specifications, the customer will be notified
and customer approval of corrective actions is required before proceeding.

Fixing problems found is not sufficient. [CompanyName] systematically prevents recurrences to improve
quality. First enhanced controls and management monitoring are put into place to assure work proceeds
without incident. Then using a structured problem solving process, [CompanyName] identifies root

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causes and initiates solutions. Solutions may involve a combination of enhanced process controls,

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training, upgrading of personnel qualifications, improved processes, and/or the use of higher-grade
materials. Follow-up ensures that a problem is completely resolved. If problems remain, the process is
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Nonconformances and their resolution are recorded on a Nonconformance Report form. A
Nonconformance Report form exhibit is included in this subsection.
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[CompanyName]
Nonconformance Report
Nonconformance Report
Control ID Project ID Project Name
[ProjectNumber] [ProjectName]

Preparer Signature/ Submit Date Quality Manager Signature / Disposition Date

Description of the requirement or

specification

Description of the nonconformance,

location, affected area, and marking

Replace Repair Rework Use As-is

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Disposition

Approval of disposition required by customer representative? Yes No

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Customer approval signature /date: ___________________________________
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Corrective Actions
Corrective actions completed Name/Date:_________________________
Customer acceptance of corrective actions required? Yes No
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Name/Date:_________________________
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Preventive Actions

Preventive actions completed Name/Date:_________________________

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