Business Analyst: International Institute of Business Analysis
Business Analyst: International Institute of Business Analysis
Business Analyst: International Institute of Business Analysis
The International Institute of Business Analysis (IIBA) describes the role as "a liaison among
stakeholders in order to understand the structure, policies, and operations of an organization, and
to recommend solutions that enable the organization to achieve its goals."[1]
The role of a Systems Analyst can also be defined as a bridge between the business problems and
the technology solutions. Here business problems can be anything about business systems, for
example the model, process, or method. The technology solutions can be the use of technology
architecture, tools, or software application. So System Analysts are required to analyze,
transform and ultimately resolve the business problems with the help of technology.
The first thing you should notice in the above definition is that the business analyst works in
the context of an organization (not necessarily a business). The term "business" implies the
ultimate goal of making money. But there are other types of organizations whose primary
objective is not to make money. Such organizations include: not for profit organizations,
government agencies, community groups, associations, etc. All these groups, including
businesses use business analysts in the quest to achieve their respective goals.
So a better term for the business analyst would be "Organizational Analyst" as analysts are
involved in identifying problems, needs, and opportunities for improvement at all levels of an
organization. Now, we are not proposing to change the name by which business analysts are
called but just wanted to provide you with more insight into how broad the role of the BA can be.
The second thing you should notice in the above definition is that the role of the business
analyst is NOT confined to just business solutions or just IT solutions; the BA's task is to
define the solution which helps the organization achieve its goals. There is a widely spread
misconception among many which believe that every business analyst is involved in the
development of IT systems. That is not the case! There are many business analysts who help the
business improve the operational procedures, or business processes, or financial structure.
This makes it obvious, once again that the role of the BA can encompass a wide variety of
responsibilities.
The following is an oversimplified diagram which shows what the business analyst might be
tasks to do:
As you can see, the business analyst, depending on the organization, is expected to perform a
variety of activities at various different points in time.
The reality is that there are very few people who can do it all – from cradle to gave. Most
analysts are specialized and their specialization (focus) depends on the type of project,
organization, skills, tools, etc.
This will probably always be a murky subject but we are beginning to see some very
distinct variations in the roles (and titles) commonly associated with business analysis.
* Business Analyst
* IT Business Analyst
* Systems Analyst
* Data Analyst
* Usability/UX Analyst