Phaser® 7700 Color Printer

User Guide

071-0806-00
September 2001
Copyright ©, 2001, Xerox Corporation. Unpublished rights reserved under the copyright
laws of the United States. Contents of this publication may not be reproduced in any
form without permission of Xerox Corporation.
Phaser®, PhaserShare®, the TekColor® icon, Made For Each Other®, DocuPrint®,
WorkSet®, Ethernet®, the stylized X, and XEROX® are registered trademarks of Xerox
Corporation. PhaserLink™, PhaserPort™, PhaserPrint™, PhaserSym™, PhaserTools™,
infoSMART™, and the TekColor™ name are trademarks of Xerox Corporation. TekColor
CareSM and RealSUPPORT SM are service marks of Xerox Corporation.
Adobe®, Acrobat®, Acrobat® Reader, Illustrator®, PageMaker®, Photoshop®, and
PostScript®, ATM®, Adobe Garamond®, Birch®, Carta®, Mythos®, Quake®, and Tekton®
are registered trademarks and Adobe Jenson™, Adobe Brilliant Screens™ technology,
and IntelliSelect™ are trademarks of Adobe Systems Incorporated or its subsidiaries
which may be registered in certain jurisdictions.
Apple®, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, AppleTalk®, TrueType2®,
Apple Chancery®, Chicago®, Geneva®, Monaco®, and New York® are registered
trademarks, and QuickDraw™ is a trademark of Apple Computer Incorporated.
Marigold™ and Oxford™ are trademarks of AlphaOmega Typography.
Avery™ is a trademark of Avery Dennison Corporation.
FTP® Software is a registered trademark of FTP Software, Incorporated.
PCL® and HP-GL® are registered trademarks of Hewlett-Packard Corporation.
Hoefler Text was designed by the Hoefler Type Foundry.
ITC Avant Guard Gothic®, ITC Bookman®, ITC Lubalin Graph®, ITC Mona Lisa®, ITC
Symbol®, ITC Zapf Chancery®, and ITC Zapf Dingbats® are registered trademarks of
International Typeface Corporation.
Bernhard Modern™, Clarendon™, Coronet™, Helvetica™, New Century Schoolbook™,
Optima™, Palatino™, Stempel Garamond™, Times™, and Univers™ are trademarks of
Linotype-Hell AG and/or its subsidiaries.
MS-DOS® and Windows® are registered trademarks of Microsoft Corporation.
Wingdings™ in TrueType® format is a product of Microsoft Corporation. WingDings is a
trademark of Microsoft Corporation and TrueType is a registered trademark of Apple
Computer, Inc.
Albertus™, Arial™, Gill Sans™, Joanna™, and Times New Roman™ are trademarks of
Monotype Corporation.
Antique Olive® is a registered trademark of M. Olive.
Eurostile™ is a trademark of Nebiolo.
Novell® and NetWare® are registered trademarks of Novell, Incorporated.
Sun®, Sun Microsystems®, and Sun Microsystems Computer Corporation® are registered
trademarks of Sun Microsystems, Incorporated.SPARC® is a registered trademark of
SPARC International, Incorporated. SPARCstation™ is a trademark of SPARC
International, Incorporated, licensed exclusively to Sun Microsystems, Incorporated.
UNIX® is a registered trademark in the US and other countries, licensed exclusively
through X/Open Company Limited.
As an ENERGY STAR® partner, Xerox Corporation has determined that this product meets
the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are
registered U.S. marks.

Other marks are trademarks or registered trademarks of the companies with which they
are associated.
PANTONE® Colors generated by the Phaser 7700 Color Printer are four- and/or
three-color process simulations and may not match PANTONE-identified solid color
standards. Use current PANTONE Color Reference Manuals for accurate colors.
PANTONE Color simulations are only obtainable on this product when driven by
qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of
qualified licensees.
All trademarks noted herein are either the property of Xerox Corporation, Pantone, Inc.,
or their respective companies.
© Pantone, Inc., 1988.
Contents
Printer Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

User Safety Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Xerox Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . 1

Customer-Replaceable Consumables (CRCs). . . . . . . . . . . . . . . . . . . . . . 2
Customer Replaceable Units (CRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Front Panel Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front panel description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Printing a Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printing information pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Print quality modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
TekColor™ color corrections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Energy saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Intelligent Ready mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Paper Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Supported paper weights, page sizes and print area . . . . . . . . . . . . . . . 18

Loading Trays (Tray 1, 2, 3 or 4). . . . . . . . . . . . . . . . . . . . . . 22

Multi-Purpose Tray (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Loading the Multi-Purpose Tray (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Xerox Phaser 7700 Premium Transparencies . . . . . . . . . . . 30

Loading transparencies in the Multi-Purpose Tray . . . . . . . . . . . . . . . . . 30
Loading transparencies in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using non-Phaser 7700 transparency film . . . . . . . . . . . . . . . . . . . . . . . 32

User Guide v
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Loading Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Automatic 2-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . 37

Manual 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Paper specifics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Printing side 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Printing side 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Offsetting Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the Stapler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Staple position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Adding Staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Troubleshooting Print Quality Problems. . . . . . . . . . . . . . . 55

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Preventing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
What causes a paper jam? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Jam at A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Jam at B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Jam at Multi-Purpose Tray (MPT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Jam at C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Jam at D - Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Jam at E - Tray 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Jam at the Finisher-Bypass Feeder (labeled G) . . . . . . . . . . . . . . . . . . . . 71
Jam at H - Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Jam at F (with Finisher only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Moving and Shipping the Printer. . . . . . . . . . . . . . . . . . . . . 74

Moving the printer within the office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Preparing the printer for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

vi Phaser 7700 Color Printer

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
The front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Printer CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
PhaserSMART™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Xerox web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
infoSMART™ Knowledge Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Color Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Other on-line services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Local resellers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Material Safety Data Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

User Guide vii

viii Phaser 7700 Color Printer
Printer Warranty
Xerox warrants that the Phaser 7700 Printer will be free from defects in materials and
workmanship for a period of one (1) year from the date of shipment. If the product
proves defective during the warranty period, Xerox, at its option, will:

(1) repair the product by means of telephone support or on-site service at no charge for
parts or labor,

(2) replace the product with a comparable product, or

(3) refund the amount paid for the product, less a reasonable allowance for usage, upon
its return.

Under this product warranty, the Customer must notify Xerox or its authorized service
representative of the defect before the expiration of the warranty period. To obtain
service under this warranty, the Customer must first contact Xerox Telephone Support
personnel or that of its authorized service representative. Telephone Support personnel
will work to resolve issues professionally and quickly, however the Customer must
reasonably assist Xerox or its authorized representative.

If telephone support is unsuccessful, Xerox or its authorized service representative will

provide warranty repair at Customer's site without charge as provided below:

Supplies
■ Service is available within the customary on-site service area in the United States
and Canada for products purchased in the United States and Canada.
■ Inside the European Economic Area, service is available within the customary
on-site service area for products purchased in the EEA.
■ Outside the US, Canada, & EEA, service is available within the customary on-site
service area in the country of purchase.
Xerox reserves the right to charge for on-site service in exceptional cases.

A description of the customary on-site service area may be obtained from the local Xerox
Customer Support Center or authorized Xerox distributor. On-site service is at Xerox or
its authorized service representative’s sole discretion and is considered an option of last
resort.

If the Customer’s product contains features that enable Xerox or its authorized service
representative to diagnose and repair problems with the product remotely, Xerox may
request that Customer allow such remote access to the product.

In the maintenance of the product, Xerox may use new or equivalent to new parts or
assemblies for equal or improved quality. All defective parts and assemblies become the
property of Xerox. Xerox, at its option, may request the return of these parts.

User Guide ix
CONSUMABLES WARRANTY

Xerox warrants that toner cartridges will be free from defects in materials and
workmanship for a period of one (1) year from date of installation. All other Customer
Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6)
months where longer periods are required by law) from the date of installation, but not
more than one (1) year from date of shipment. Under this warranty, the Customer must
notify Xerox or its authorized service representative of the defect before the expiration of
the warranty period. XEROX MAY REQUIRE THAT THE DEFECTIVE CRC BE
RETURNED TO A DESIGNATED XEROX DEPOT OR THE XEROX REPRESENTATIVE
FROM WHICH THE CRC WAS ORIGINALLY PURCHASED. Claims will be handled
according to the current Xerox procedure.

These warranties shall not apply to any defect, failure or damage caused by improper
use or improper or inadequate maintenance and care. Xerox shall not be obligated under
these warranties:

a) to repair damage resulting from attempts by personnel other than Xerox

representatives to install, repair or service the product unless directed by a Xerox
representative;

b) to repair damage, malfunction, or degradation of performance resulting from improper

use or connection to incompatible equipment or memory;

c) to repair damage, malfunction, or degradation of performance caused by the use of

non-Tektronix/Xerox printer supplies or consumables or the use of Tektronix/Xerox
supplies not specified for use with this printer;

d) to repair a product or CRC that has been modified or integrated with other products
when the effect of such modification or integration increases the time or difficulty of
servicing the product or CRC;

e) to perform user maintenance or cleaning or to repair damage, malfunction, or

degradation of performance resulting from failure to perform user maintenance and
cleaning as prescribed in published product materials;

f) to repair damage, malfunction, or degradation of performance resulting from use of the

product in an environment not meeting the operating specifications set forth in the user
manual;

g) to repair this product after the limit of its duty cycle has been reached; all service
thereafter shall be billed on a time and material basis;

h) to replace CRCs that have been refilled, are used up, abused, misused, or tampered
with in any way.

x Phaser 7700 Color Printer

THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS
PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS
DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE
LEGISLATION. XEROX' RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A
REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE
CONSUMABLES IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE
CUSTOMER FOR BREACH OF THESE WARRANTIES. XEROX AND ITS VENDORS
WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) IRRESPECTIVE OF
WHETHER XEROX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY
OF SUCH DAMAGES.

Some states, provinces, and countries do not allow the exclusion or limitation of
incidental or consequential damages or exclusions or limitations on the duration of
implied warranties or conditions, so the above limitations or exclusions may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights
that vary by state, province, or country.

For the software warranty please see the end user license agreement included with the
software.

In certain geographies this product is warranted by Fuji Xerox. This statement of

Supplies
warranty does not apply in Japan – please refer to the warranty statement provided in
the Japanese user manual for products purchased in Japan.

If you are an Australian consumer, you should be aware that the Trade Practices Act
1974 and equivalent State and Territory legislation (collectively "the Acts") contain
special provisions designed to protect Australian consumers. Nothing in any Fuji Xerox
warranty material excludes or limits the application of any provision of any of the Acts,
where to do so would contravene the Acts or cause any part of this warranty to be void.
In this warranty material, an implied condition or warranty, the exclusion of which from
a contract with a "Consumer" (as defined in the Acts) would contravene any provision of
the Acts or cause any part or all of this warranty to be void, is called a "Non-excludable
Condition". To the full extent permitted by law, Fuji Xerox’s sole and total liability to the
customer for a breach of any Non-excludable Condition (including for any consequential
loss suffered by the customer) is limited, except as otherwise stated herein, to (at Fuji
Xerox’ option) replacing or repairing the goods, or resupplying, or paying the cost of the
resupply of, the services, in respect of which the breach occurred. Subject to the above,
all conditions and warranties which would or might otherwise be implied in a
Consumer contract, whether by operation of statute, inference from circumstances,
industry practice or otherwise, are excluded.

User Guide xi
User Safety Summary
Your printer and the recommended consumable supplies have been designed and tested
to meet strict safety requirements. Attention to the following notes will ensure the
continued safe operation of your printer.

The Phaser 7700 complies with international safety standards and is certified as a
Class 1 Laser Product. With specific regard to lasers, the equipment complies with laser
product performance standards set by governmental, national, and international
agencies as a Class 1 Laser Product. It does not emit hazardous light, as the beam is
totally enclosed during all modes of customer operation and maintenance.

Electrical Safety

■ Use the power cord supplied with your printer.

■ Do not use a ground adapter plug to connect the printer to a power source
receptacle that lacks a ground connection terminal.
■ Plug the power cord directly into a properly grounded electrical outlet. Do not use
an extension cord. If you do not know whether an outlet is grounded, ask an
electrician to check the outlet.

Warning

Avoid the potential of severe electrical shock by ensuring that the printer is
properly grounded.

■ Do not place the printer where people may step on the power cord.
■ Do not place objects on the power cord.
■ Do not obstruct the ventilation openings. These openings are provided to prevent
overheating of the printer.

Warning

Do not push objects into slots or openings on the printer. Making a contact
with a voltage point or shorting out a part could result in fire or electrical
shock.

■ If you notice unusual noises or odors, switch off the printer power immediately.
Disconnect the power cord from the electrical outlet. Call an authorized service
representative to correct the problem.
■ The power cord is attached to the printer as a plug-in device at the back of the
printer. In the event it is necessary to remove all electrical power from the printer,
disconnect the power cord from the power receptacle.

Note

Leaving the printer on is recommended for optimum performance, and does

not pose a safety hazard.

xii Phaser 7700 Color Printer

■ If any of the following conditions occur, switch off the printer power immediately,
disconnect the power cord, and call an authorized service representative.
■ The power cord is damaged or frayed.
■ Liquid is spilled into the printer.
■ The printer is exposed to water.
■ Any part of the printer is damaged.

Maintenance Safety

■ Do not attempt any maintenance procedure that is not specifically described in the
documentation supplied with your printer.
■ Do not use aerosol cleaners. The use of supplies that are not approved may cause
poor performance and could create a dangerous condition.
■ Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are specifically instructed to do so. Power
should be OFF when performing these installations. Except for user-installable
options, there are no parts that you can maintain or service behind these covers.

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements.
These include safety agency examination, approval, and compliance with established

Supplies
environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe
operation of your printer.

■ Use the material and supplies specifically designed for your printer. The use of
unsuitable materials may result in poor performance and possibly a hazardous
situation.
■ Follow all warnings and instructions marked on, or supplied with, the printer,
options and supplies.
■ Place the printer in a dust free area where the temperature range is 50 degrees F to
90 degrees F (10 degrees C to 32 degrees C) and the relative humidity range is
10 percent to 85 percent.
■ Place the printer in an area where there is adequate space for ventilation, operation
and servicing. The recommended minimal spacing is 20 cm (8 in.) behind and on
each side of the printer. Do not block or cover the slots and openings on the
printer. Without adequate ventilation, the printer may overheat.
■ For optimum performance, use the printer at elevations below 2,500 m (8,200 ft.).
Performance may diminish at elevations between 2,500 m (8,200 ft.) and 3,000 m
(9,840 ft.). Use at elevations above 3,000 m (9,840 ft.) exceeds operability limits.
■ Do not place the printer near a heat source.
■ Do not place the printer in direct sunlight.
■ Do not place the printer in line with the cold air flow from an air conditioning
system.

User Guide xiii

■ Place the printer on a level, solid surface with adequate strength for the weight of
the machine. The base printer weight without any packaging materials is 82 kg
(180 pounds).
■ The printer is heavy, and must be lifted by three people. The illustration below
shows the proper technique for lifting the printer.

Note

Do not use the Multi-Purpose Tray (MPT) to lift the printer.

82 kg
180 lbs.

0806-62

■ Follow the recommended procedure (on page 74) when moving the printer from
one location to another.
■ Do not place any liquids on the printer.

Warning

Be careful when working in areas inside the printer identified with a

warning symbol. These areas may be very hot and could cause personal
injury.

■ Wait 10-15 seconds between switching the printer off and on.
■ Keep hands, hair, neckties, etc., away from the exit and feed rollers.

xiv Phaser 7700 Color Printer

While printing, follow these safety guidelines:

■ Do not remove the paper source tray that you have selected in the driver or front
panel
■ Do not open the covers while printing.

0806-02

■ Do not switch off the printer power while printing.

■ Do not move the printer while printing.

Supplies

User Guide xv
Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Hot surface on or in the printer. Use caution to avoid personal injury:

Use caution (or draws attention to a particular component). Refer to the manual(s)
for information:

Warning

If the product loses the ground connection, usage of knobs and controls (and
other conductive parts) can cause an electrical shock. Electrical products
may be hazardous if misused.

Warning

For your protection, do not disable any internal safety locks or sensors.

xvi Phaser 7700 Color Printer

Xerox Supplies and Accessories

3
4
2

Supplies
1
5

7
0806-10

1 Transfer Roller 5 Accumulator Belt Cleaner

2 Fuser 6 Print Cartridges
3 Toner Cartridges 7 Waste Cartridge
4 Accumulator Belt

Note

Inside the printer, all handles and points of user interaction

for replacing Customer-Replaceable Consumables (CRCs) are
light orange.

When the front panel notifies you that a supply is low or needs to be
replaced, make sure that you have replacements on hand. To order
supplies and accessories, contact your local dealer or visit the Xerox
web site:
www.xerox.com/officeprinting/supplies/

Videos are available with instructions for loading

Customer-Replaceable Consumables and Units. Videos are
located on the CD-ROM or the Xerox web site:
www.xerox.com/officeprinting/7700support/
If you loaded the videos on your PC’s hard drive, you can
also access the videos in the driver’s Troubleshooting tab.

User Guide 1
 Customer-Replaceable Consumables (CRCs)

Supplies
0806-11

High-Capacity Toner Cartridges

Black toner cartridge life expectancy is up to 12,000 images on letter-size paper at
5 percent coverage per color. Cyan, magenta, and yellow toner cartridge life expectancy
is up to 10,000 images on letter-size paper at 5 percent coverage per color. The following
customer-usage patterns may significantly reduce toner cartridge life: greater than
5 percent coverage per color, using paper that is larger than letter-size, and printing jobs
of less than 3 pages.

Item Part Number

Black 016-1947-00
Cyan 016-1944-00
Magenta 016-1945-00
Yellow 016-1946-00

Standard-Capacity Toner Cartridges

Black toner cartridge life expectancy is up to 5,000 images on letter-size paper at
5 percent coverage per color. Cyan, magenta, and yellow toner cartridge life expectancy
is up to 4,000 images on letter-size paper at 5 percent coverage per color. The following
customer-usage patterns may significantly reduce toner cartridge life: greater than
5 percent coverage per color, using paper that is larger than letter-size, and printing jobs
of less than 3 pages.

Item Part Number

Black 016-1882-00
Cyan 016-1879-00
Magenta 016-1880-00
Yellow 016-1881-00

This is an example of 5 percent coverage per color

(20 percent coverage per page).

0748-12

2 Phaser 7700 Color Printer

 Supplies
0806-12

Print Cartridge

Print cartridge life expectancy is up to 24,000 letter-size pages based on standard print
job sizes. The following customer-usage patterns may significantly reduce print cartridge
life: greater than 5 percent coverage per color, using paper that is larger than letter-size,
and printing jobs of less than 3 pages.

Item Part Number

Print Cartridge 016-1886-00

Print Cartridge Kit (contains four print cartridges, one for 016-1883-00
each color)

0806-17

Waste Toner Cartridge

Waste Toner Cartridge life expectancy is up to 6,000 letter-size pages. The following
customer-usage patterns may significantly reduce toner cartridge life: greater than
5 percent coverage per color, using paper that is larger than letter-size, and printing jobs
of less than 3 pages.

Item Part Number

Waste Toner Cartridge 016-1891-00

User Guide 3
Supplies
0806-15

Fuser

Fuser life expectancy is 60,000 letter-size pages based on continuous printing. The
following customer-usage patterns may significantly reduce the fuser life: using paper
that is larger than letter-size, greater than 5 percent coverage per color, printing
short-edge feed, and printing on transparencies or specialty papers.

Item Part Number

110 volt Fuser 016-1887-00

220 volt Fuser 016-1888-00

Customer Replaceable Units (CRUs)

0806-14

Belt Cleaner Assembly

Item Part Number

Belt Cleaner Assembly 116-1094-00

4 Phaser 7700 Color Printer

 Supplies
0806-13

Accumulator Belt
Item Part Number

Accumulator Belt 016-1889-00

0806-16

Transfer Roller
Item Part Number

Transfer Roller 016-1890-00

User Guide 5
 Supplies
Xerox Phaser Professional Printing Paper
Item Size Description Part Number

Phaser Premium A/Letter (U.S.) 500 sheets 016-1368-00

Color Printing 8.5 x 11 in.

Supplies
Paper A4 (Metric Letter) 500 sheets 016-1369-00
90 g/m2 210 x 297 mm
(24 lb. bond)
11 x 17 in. 500 sheets 016-1699-00
A3 500 sheets 016-1700-00
12 x 18 in. 500 sheets 016-1900-00
Phaser Glossy A/Letter (U. S.) 100 sheets 016-1704-00
Coated Paper 8.5 x 11 in.
148 g/m2 A4 (Metric Letter) 100 sheets 016-1705-00
(100 lb. book) 210 x 297 mm
11 x 17 in. 50 sheets 016-1718-00
A3 50 sheets 016-1719-00
12 x 18 in. 50 sheets 016-1940-00
Phaser Premium A/Letter (U. S.) 100 sheets 016-1823-00
Cover Paper 8.5 x 11 in.
160 g/m2 A4 (Metric Letter) 100 sheets 016-1824-00
(60 lb. cover) 210 x 297 mm

Phaser Premium 11 x 17 in. 100 sheets 016-1963-00

Coated Cover Paper A3 100 sheets 016-1964-00
216 g/m2
(80 lb. cover) 12 x 18 in. 250 sheets 016-1788-00

Graphics Imaging 12 x 18 in. 50 sheets 016-1958-00

Paper
Newsprint Proofing 12 x 18 in. 250 sheets 016-1960-00
Paper

Xerox Phaser 7700 Premium Transparency Film

Item Size Description Part Number

Premium A/Letter (U. S.) 50 sheets 016-1950-00

8.5 x 11 in.
Premium A4 (Metric Letter) 50 sheets 016-1951-00
210 x 297 mm

6 Phaser 7700 Color Printer

Xerox Phaser Transparency Sleeves and Pockets
Item Description Part Number

Transparency Sleeve
■ A/Letter-size 50 sleeves 016-1130-00
■ A4-size 50 sleeves 016-1131-00

Supplies
Transparency Pocket
■ A/Letter-size 50 pockets 016-1194-00

Xerox Phaser Color Laser Labels

Size Description Part Number

A/Letter (U. S.) 100 sheets / 30 labels per 016-1695-00

8.5 x 11 in. (108 lb. label) sheet
(1.0 x 2.625 in. labels)
A/Letter (U. S.) 100 sheets / 6 labels per 016-1696-00
8.5 x 11 in. (108 lb. label) sheet
(3.33 x 4.0 in. labels)
A4 (Metric Letter) 100 sheets / 14 labels per 016-1688-00
210 x 297 mm (176 g/m2) sheet
(38.1 x 99.1 mm labels)
A4 (Metric Letter) 100 sheets / 8 labels per 016-1689-00
210 x 297 mm (176 g/m2) sheet
(67.7 x 99.1 mm labels)

Staple Pack
Item Description Part Number

Package of staples Three packs of 5000 staples 016-1971-00

Repackaging Kit
Item Description Part Number

Repackaging Kit Packing materials and instructions 065-0592-00

for repackaging the printer

User Guide 7
 Accessories
Universal Trays
Item Description Part Number

Trays 1-4 500 sheets of 75 g/m2 (20 lb. bond) paper 116-1091-00
150 transparency sheets

Supplies
Lower Tray Deck
Feature Part Number

■ Includes three Universal trays. 7700LTD/A

■ Increases paper-printing capacity.
■ Paper capacity is 1500 sheets of 75 g/m2 (20 lb. bond)
paper.

High-Capacity Feeder
Feature Part Number

■ Includes one Universal tray and two High-Capacity 7700HCF/A

Letter/A4 trays.
■ Increases paper-printing capacity.
■ Paper capacity is 2500 sheets of Letter-size or A4-size
75 g/m2 (20 lb. bond) paper.

Finisher
Feature Part Number

■ Includes one finisher output tray and stapler. 7700FNS/A

■ Increases output capacity.

8 Phaser 7700 Color Printer

Printer Cart
Feature Part Number

■ Available for printers without a Lower Tray Deck or ZCARTC/A

High-Capacity Feeder.
■ Ergonomic surface height.

Supplies
■ Provides storage for supplies.

Additional Memory
Feature Part Number

■ 128 Mbytes ZMC128/A

■ 256 Mbytes ZMC256/A

User Guide 9
 Front Panel Usage
Front panel description
The front panel:
■ Displays the printer’s operating status (Printing, Ready to Print,
etc.).
■ Alerts you to load paper, replace consumables and clear jams.
■ Enables you to access tools and information pages to help
troubleshoot problems.
■ Enables you to change printer settings and network settings;
driver settings override the printer’s front panel settings.
■ Enables you to print Secure Print, Proof Print, and Saved Print
jobs that you have stored on the printer’s hard disk. Refer to the
printer driver help for more information.
Front Panel

3 5
Phaser 7700

OK

0806-18
1 2 4 7 8
6

1 Status indicator light 5 Up Arrow Key - moves up the

menu system
2 Graphic front panel display 6 Down Arrow Key - moves down
the menu system

3 Cancel Print Key 7 OK (select) Key

4 Back or Exit Key 8 Information Key - for additional

explanation or help

10 Phaser 7700 Color Printer

Printing a Menu Map
The Menu Map shows you where features, such as the information
pages, are located in the front panel’s menu structure.

1. Highlight Menus and press OK.

2. Scroll to the Print Menu Map by pressing the Down Arrow or Up
Arrow key.
3. To print the Menu Map, press the OK key.

Printing information pages

A large amount of useful information is stored in your printer as
printable pages. Access these pages from the Printable Pages Menu:

1. Scroll to the Printable Pages Menu by pressing the Down Arrow

or Up Arrow key.

Front Panel
2. To select the menu, press the OK key.
3. To scroll to the desired information page (such as Print Quality
Tips), press the Down Arrow or Up Arrow key.
4. To print the selected page, press the OK key.

Front panel features

Some commonly performed front panel tasks are described in the
Advanced Features and Troubleshooting Manual on the CD-ROM:

■ Printing printer reports

■ Printing Secure Print, Proof Print, and Saved Print Jobs
■ Deleting Secure Print, Proof Print, and Saved Print Jobs
■ Setting network addressing
■ Canceling print jobs

User Guide 11
 Features
Your Phaser 7700 Color Printer comes with many useful features to
help you create the best possible printed documents. You can access
the printer features in the printer driver, which you use when you
send a print job to the printer. To ensure that you have access to all
printer features, make sure that you have installed the printer driver
that is on your Phaser 7700 Printer CD-ROM. Updated printer drivers
are also available on the Xerox web site:
www.xerox.com/officeprinting

Note

You can also set some of the features on the printer’s front
panel. The settings in the printer driver override the front
panel settings.

The following features are described in this manual:

■ Print-quality modes — see page 13

■ TekColor correction — see page 14
■ Energy Saver and Intelligent Ready — see page 15
■ 2-sided printing — see page 37
■ Offsetting output — see page 48
■ Stapling — see page 49

For information on the following features, refer to the printer driver

help or the Advanced Features and Troubleshooting Guide, which is
available on your Printer CD-ROM:

■ Secure print, proof print, and saved print jobs

Features

■ Separation pages
■ Multiple pages on a single sheet of paper
■ Booklet printing
■ Negative images
■ Mirror images
■ Scaling
■ Watermarks

12 Phaser 7700 Color Printer

Print-quality modes
You can choose between different print-quality modes to obtain the
best combination of speed and print quality for your job.

Print-quality mode Maximum speed*

Standard 22 ppm Letter/A4-size Laser
■ General-purpose mode for color printing Paper
■ Produces vibrant, saturated prints with 11 ppm Transparency
smooth color transitions
■ Suitable for most office uses and images
■ Prints at 1200 x 600 dpi
Photo up to 22 ppm Paper
■ Highest-quality color prints
■ Richest color and near-photographic
detail
■ Prints a continuous tone (multiple color
densities per pixel) at 600 x 600 dpi

* Approximate number of pages per minute does not include image-processing time.
Paper types other than Laser Paper or sizes other than Letter/A4 have a lower pages
per minute speed. Two-sided (duplex) printing also has a lower pages per minute
speed.

Features

User Guide 13
 TekColor™ color corrections
You can select a color correction to match particular press
specifications or one that simulates your computer screen’s colors.
Otherwise, select Automatic to let the printer automatically pick the
best color correction for elements in your document.

Color correction Description

Automatic ■ Automatically optimizes the color correction for
each element (text, graphics, and photographs)
on the page.
sRGB Display ■ Closely approximates the colors on a standard
display screen.
sRGB Vivid ■ Produces the brightest possible colors.
None ■ Does not use a color correction so the colors you
specified in the application for your job are not
altered.
■ Use when you have specified colors from the
PANTONE® Color Chart.
SWOP Press ■ Matches U.S. press standards using the
specification for Web Offset Publications.
Euroscale Press ■ Emulates the Euroscale 4-color process press
mode.
Commercial Press ■ Emulates a 4-color process commercial press
mode.
SNAP Press ■ Matches the standards for printing on uncoated
and newsprint papers using the specifications for
Non-Heat Advertising Printing.
DIC ■ Matches Dai Nippon printing inks on coated
paper.
Toyo ■ Matches commercial Toyo printing inks on
coated paper.
Black and White ■ Produces a black-and-white version of a
document.
Features

■ Colors converted to grayscale.

■ Use to print page masters for photocopying in
black and white.
Fax Friendly ■ Colors are converted to black-and-white patterns.
■ Fax Friendly is recommended for making prints
that you plan to copy or fax.

14 Phaser 7700 Color Printer

Energy saver
After a predefined period of time since its last activity, the Phaser 7700
printer enters ENERGY STAR® standby mode. In this mode, the printer
systems are shut down. When a print job is sent to the printer, it will
wake up the printer. You can also wake the printer by pressing the OK
key on the front panel.

You may find that the printer is going into ENERGY STAR standby mode
too often and you do not want to wait for your print jobs while the
printer is waking up. If you want to extend the length of time before
the printer goes into ENERGY STAR mode, use the following procedure:

1. With Menus highlighted, press the OK key.

2. Scroll to Printer Setup Menu by pressing the Up or Down Arrow
key.
3. Press the OK key.
4. Scroll to Set Energy Star Timeout by pressing the Up or Down
Arrow key.
5. Press the OK key.
6. Increase the amount of time the printer can be idle before going
into ENERGY STAR mode by pressing the Up Arrow key.
7. Press the OK key.

Features

User Guide 15
 Intelligent Ready mode
Intelligent Ready mode is an automated system that monitors the
printer’s usage and warms up the printer when you are most likely to
need it.

To turn Intelligent Ready mode on or off from the printer’s front panel:

1. With Menus highlighted, press the OK key.

2. Scroll to Printer Setup Menu by pressing the Up or Down Arrow
key.
3. Press the OK key.
4. Scroll to Intelligent Ready by pressing the Up or Down Arrow
key.

Features 5. To change the setting, press the OK key.

16 Phaser 7700 Color Printer

Paper Tips
Caution
Do not use paper or transparencies designed for inkjet
printers, especially inkjet coated paper and inkjet

Paper Tips
transparencies. Inkjet paper is coated with a substance that
can damage laser printer components. Damage caused by
using unsupported paper may not be covered by the printer’s
warranty. Always use Xerox Phaser paper that has been
specially designed for use with your printer.

Use only Phaser 7700 Premium Transparencies. Other

transparencies may cause damage to the fuser. Any damage
that is caused due to the use of unsupported transparency
film may not be covered by your printer’s warranty. See
page 32.

■ For a comprehensive list of paper types, weights, sizes and part

numbers, print the Paper Tips Page from the front panel:
■ Select the Printable Pages Menu by pressing the Down
Arrow key.
■ Press the OK key.
■ Select the Print Paper Tips Page by pressing the Down
Arrow or Up Arrow key.
■ Press the OK key.
■ For best results, use Xerox Phaser paper; it is guaranteed to
produce excellent results on your printer.
■ Auto tray switching is available. If you select Autoselect and one
tray runs out of paper, the printer switches to the next tray
containing the same paper size. If you do not have a second tray, a
Load Paper in Tray 1 message displays on the front panel.
■ While printing, do not remove the paper tray being used for the
print job.

User Guide 17
 ■ Always keep paper in a sealed package to avoid the effects of
humidity, which can affect print quality.
■ If you use non-Xerox paper, make sure that it meets the following
criteria:
■ Weight range: 60-220 g/m2 (16-58 lb. bond)

Paper Tips
■ Smooth surface
■ Intended for laser printers
■ Do not use wrinkled or damaged paper.

Supported paper weights, page sizes and print area

The following table identifies the paper weights that can be placed in
each tray or component of the printer.
Paper weights
Acceptable Weight Input Sources

60-169 g/m2 (16-45 lbs.) Tray 1

60-105 g/m2 (16-28 lbs.) Trays 2, 3, 4
60-220 g/m2 (16-58 lbs.) Multi-Purpose Tray (MPT)
60-105 g/m2 (16-28 lbs.) Duplex Module
60-105 g/m2 (16-28 lbs.) Finisher

18 Phaser 7700 Color Printer

Supported Paper Sizes
The table identifies the paper weights that can be placed in each tray:
Laser Paper with the following weights: 60-90 g/m2 (16-24 lb. bond, 40-60 lb.
book); Heavy Laser Paper with the following weights: 91-105 g/m2 or (25-28
lb. bond, 61-71 lb. book); and Thin Cover/ Index with the following weights:
106-169 g/m2 (50-60 lb cover, 65-90 lb. index, 32-40 lb. bond).

Paper Tips
Universal Multi- High
Paper Size Universal
Trays Purpose Capacity
Tray 1
2- 4* Tray Trays (3-4)

Statement (5.5 x 8.5 in.) • • •

Executive (7.25 x 10.5 in.) •
8 x 10 in. • • •
UK Foolscap (8 x 13 in.) •
A/Letter (8.5 x 11 in.) • • • •
US Folio (8.5 x 13 in.) • • •
Legal (8.5 x 14 in.) • • •
B/Tabloid (11 x 17 in.) • • •
Tabloid Extra (12 x 18 in.) •
A6 (105 x 148 mm) •
A5 (148 x 210 mm) • • •
A4 (210 x 297 mm) • • • •
A3 (297 x 420 mm) • • •
SP Folio (215 x 315 mm) •
Oficio (215 x 340 mm) •
B6 JIS (128 x 182 mm) •
B5 JIS (182 x 257 mm) • • • •
B4 JIS (257 x 364 mm) • • •
RA3 (305 x 430 mm) •
SRA3 (320 x 450 mm) •

*Thin Cover/Index paper cannot be used in Trays 2-4.

User Guide 19
 Specialty paper
Multi- High-
Paper Type and Size Trays
Tray 1 Purpose Capacity
2- 4
Tray Feeder

Phaser 7700 Premium • •

Transparency

Paper Tips
Labels •
Paper Envelopes (all sizes) •

Print area
Margins

Paper Page size Image area Top / Sides

Bottom

Statement 5.5 x 8.5 in. 5.1 x 8.1 in. .2 in. .2 in.

Executive 7.25 x 10.5 in. 6.85 x 10.1 in. .2 in. .2 in.
8 x 10 in. 8 x 10 in. 7.6 x 9.6 in. .2 in. .2 in.
UK Foolscap 8 x 13 in. 7.6 x 12.6 in. .2 in. .2 in.
Letter 8.5 x 11 in. 8.1 x 10.6 in. .2 in. .2 in.
215.9 x 279.4 mm 205.9 x 269.4 5 mm 5 mm
mm
US Folio 8.5 x 13 in. 8.1 x 12.6 in. .2 in. .2 in.
Legal 8.5 x 14 in. 8.1 x 13.6 in. .2 in. .2 in.
216 x 356 mm
Tabloid 11 x 17 in. 10.4 x 16.4 in. .2 in. .2 in.
279 x 432 mm 269 x 432 mm 5 mm 5 mm
Tabloid Extra 12 x 18 in. 11.6 x 17.6 in. .2 in. .2 in.
A6 105 x 148 mm 95 x138 mm 5 mm 5 mm
A5 148 x 210 mm 138 x 200 mm 5 mm 5 mm
5.83 x 8.27 in. 5.43 x 7.87 in. .2 in. .2 in.
A4 210 x 297 mm 200 x 287 mm 5 mm 5 mm
8.3 x 11.7 in. 7.9 x 11.3 in. .2 in. .2 in.
A3 297 x 420 mm 287 x 410 mm 5 mm 5 mm
11.7 x 16.5 in. 11.3 x 16.1 in. .2 in. .2 in.
SP Folio 215 x 315 mm 205 x 305 mm 5 mm 5 mm
Oficio 215 x 340 mm 205 x 330 mm 5 mm 5 mm

20 Phaser 7700 Color Printer

Print area (cont'd.)
Margins

Paper Page size Image area Top / Sides

Bottom

B6 JIS 128 x 182 mm 118 x 172 mm 5 mm 5 mm

Paper Tips
B5 JIS 182 x 257 mm 172 x 247 mm 5 mm 5 mm
B4 JIS 257 x 364 mm 247 x 354 mm 5 mm 5 mm
RA3 305 x 430 mm 297 x 420 mm 5 mm 4 mm
SRA3* 320 x 450 mm 303 x 432 mm 9 mm 8.5 mm
Official #10 4.13 x 9.5 in. 3.73 x 9.1 in. .2 in. .2 in.
Envelope 105 x 241 mm 95 x 231 mm 5 mm 5 mm
#9 1/2 Booklet 9 x 12 in. 8.6 x 11.6 in. .2 in. .2 in.
DL Envelope 110 x 220 mm 100 x 210 mm 5 mm 5 mm
B6 Envelope 125 x 176 mm 115 x 166 mm 5 mm 5 mm
B5 Envelope 176 x 250 mm 166 x 240 mm 5 mm 5 mm
B4 Envelope 250 x 353 mm 240 x 343 mm 5 mm 5 mm
C6 Envelope 114 x 162 mm 104 x 152 mm 5 mm 5 mm
C5 Envelope 162 x 229 mm 152 x 219 mm 5 mm 5 mm
C4 Envelope 229 x 324 mm 219 x 314 mm 5 mm 5 mm
9.02 x 12.8 in. .2 in. .2 in.

* SRA3 paper size and A3 full bleed imageable area is supported through the Multi-Purpose
Tray (MPT). Print quality outside the imageable area is not guaranteed.

User Guide 21
 Loading Trays (Tray 1, 2, 3 or 4)
For a list of the acceptable papers, transparencies, and labels that can
be used in each tray, refer to page 18. For transparency loading
instructions, see page 31.

Videos are available with instructions for loading trays.

Videos are located on the CD-ROM or the Xerox web site:
www.xerox.com/officeprinting/7700support/
If you loaded the videos on your PC’s hard drive, you can also
access them in the driver’s Troubleshooting tab.

Note

Do not load the tray that is currently in use.

To load a tray, follow these steps:

1. Pull out the tray.

Trays

0806-19

22 Phaser 7700 Color Printer

2. Fan the paper to release sheets that are stuck together.

0806-20

3. Adjust the width and length guides to match the size of your
paper.

Trays

0806-21

User Guide 23
 4. Insert a stack of paper into the tray. See the following illustrations
for proper print orientation:
Long-Edge Feed (LEF)

LEF

0806-83

■ Place Letter and A4 paper long-edge feed (LEF).

■ Place the side to be printed face-up.
■ Prepunched holes should be on your right as you face the
printer.
■ Letterhead should be at the front of the tray.
Trays

Short-Edge Feed (SEF)

SEF

0806-82

■ Place Legal, Tabloid (11 x 17 in.), A3, A5, B4, B5, U.S Folio,
Statement and 8 x 10 in. short-edge feed (SEF).
■ Place the side to be printed face-up.
■ Prepunched holes should be at the back of the tray.
■ Letterhead should enter the printer last.

24 Phaser 7700 Color Printer

5. Do not load paper or transparencies above the fill line because it
may cause a jam.

MAX

0806-22

6. Reinsert the Universal tray.

7. If you are prompted to enter the paper type, enter it on the front
panel.
a. To select the paper type, press the Down or Up Arrow key.

Trays
b. To save your selection, press the OK key.

Note

To avoid possible print-quality and paper-feed problems,

make sure that the loaded paper matches the tray’s paper
type setting.

User Guide 25
 Multi-Purpose Tray (MPT)
The Multi-Purpose Tray (MPT) can be used for specialty paper.
■ When sending a Multi-Purpose Tray (MPT) job from the driver,
the printer may prompt you to load the correct paper if the paper
does not match what you previously loaded.
■ If a different paper size is loaded in the Multi-Purpose Tray (MPT)
than what is selected in the driver, the image is scaled to fit on the
paper in the tray.
■ The Multi-Purpose Tray (MPT) does not automatically detect
paper size.
■ Automatic 2-Sided Printing is not available with the
Multi-Purpose Tray (MPT).
■ For information on loading transparencies, refer to page 30. Use
Xerox Phaser 7700 Premium Transparencies only.
■ For information on loading Xerox Phaser Color Laser Labels, refer
to page 36.
■ For information on loading envelopes, refer to page 33.
Multi-Purpose Tray

26 Phaser 7700 Color Printer

Loading the Multi-Purpose Tray (MPT)
1. Open the Multi-Purpose Tray (MPT) tray.
2. Adjust the guide for the paper width. If you are using RA3, SRA3
or 12 x 18 in. sizes, adjust the paper guide on the right side of the
tray
3. Insert the paper. See the following illustrations for proper print
orientation:
Long-Edge Feed (LEF)

L EF

0806-88

■ Place Letter, A4, A6, B6, Statement, Executive, UK Foolscap,

SP Folio and 8 x 10 in. paper long-edge feed (LEF).
■ Place the side to be printed face-down.
■ Prepunched holes should enter the printer first.
■ Letterhead should be at the front of the printer. Multi-Purpose Tray

User Guide 27
 Short-Edge Feed (SEF)

SEF

0806-87

■ Place Legal, Tabloid, Tabloid Extra, A3, A5, B4, B5, US Folio,
Officio, RA3 and SRA3 short-edge feed (SEF).
Note

SRA3 paper size and A3 full bleed imageable area is

supported through the Multi-Purpose Tray (MPT) tray.
Print quality outside the imageable area is not
guaranteed.

■ Place the side to be printed face-down.

■ Prepunched holes should be towards the back of the printer.
■ Letterhead should enter the printer last.

4. If the front panel prompts you to verify the paper type and size,
confirm or change the selected type and size.
a. If the selected type and size are correct, press the OK key.
If you want to change the type and size, press the Down
Arrow key to select Change.
Multi-Purpose Tray

b. Press OK.
c. Select the paper type by pressing the Up or Down Arrow key.
d. To save your selection, press the OK key.

28 Phaser 7700 Color Printer

 e. Select the paper size by pressing the Up or Down Arrow key.
f. To save your selection, press the OK key.

Note

To avoid possible print-quality and paper-feed problems,

make sure that the loaded paper matches the tray’s paper
type setting.

Multi-Purpose Tray

User Guide 29
 Xerox Phaser 7700 Premium
Transparencies
Videos are available with instructions for loading

Transparencies
transparencies. Videos are located on the CD-ROM or the
Xerox web site: www.xerox.com/officeprinting/7700support/
If you loaded the videos on your PC’s hard drive, you can also
access them in the driver’s Troubleshooting tab.

Loading transparencies in the Multi-Purpose Tray

1. Insert the transparencies (maximum capacity is 150 sheets):
■ Place the transparencies long-edge feed (LEF).
■ Place the transparencies with the white mark entering the
printer first and the notch toward the back-left of the printer.
2. Adjust the Multi-Purpose Tray (MPT) guides for the width of the
transparencies.

0806-27

3. The front panel prompts you to confirm or change the selected

paper type and size.
a. If the selected type and size are correct, press the OK key.
If you want to change the type and size, press the Down
Arrow key to select Change.
b. To display the paper type menu, press OK.

30 Phaser 7700 Color Printer

 c. Select Phaser 7700 Transparency by pressing the Down or
Up Arrow key.
d. To save your selection, press the OK key.
e. Select the paper size by pressing the Up or Down Arrow key.

Transparencies
f. To save your selection, press the OK key.

Loading transparencies in Tray 1

1. Pull out the tray.
2. Adjust the width and length guides to match the size of the
transparencies.
3. Insert a stack of transparencies into the tray.
■ Place the transparencies long-edge feed (LEF).
■ Place transparencies with the white mark entering the printer
first and the notch in the back-right corner of the tray.

0806-84

4. Do not load transparencies above the fill line because it may cause
a jam.
5. Reinsert the Universal tray.
6. Enter the paper type on the front panel.
a. Select Phaser 7700 Transparency by pressing the Down or
Up Arrow key.
b. To save your selection, press the OK key.

User Guide 31
 Using non-Phaser 7700 transparency film
The printer features a unique oil-less fuser. Phaser 7700 Premium
Transparency film is designed specifically to work with the printer's
fuser. If you wish to use non-Phaser 7700 transparency film you must
use film that meets the following specifications:

Transparencies
■ Compatible with oil-less fuser systems
■ Fusing temperature: 165C
■ Thickness: 4.7 mil (120 micrometer)
■ Stiffness: 250 mgf Gurley Units minimum

Transparency film that does not meet these specifications can produce
poor image quality, jam in the printer, wrap around the fuser rollers
and even melt on the fuser rollers. Some non-Phaser 7700
transparencies have paper tape on the leading edge that can separate in
the heat of the fuser, leading to damage. Using non-Phaser 7700
transparencies may damage the fuser. Damage caused by using
non-supported media may not be covered under the warranty, service
agreement, or Total Satisfaction Guarantee.

If there is a jam in the fuser when using a non-Phaser 7700

transparency, the print job is cancelled and cleaning pages are
automatically sent through the printer.

Note

Xerox and Xerox Phaser transparency films developed for

other Xerox printers and copiers are not meant to be used
with the Phaser 7700 printer. Using them may damage the
fuser and may not be covered by the warranty.

32 Phaser 7700 Color Printer

Envelopes
Guidelines for envelope printing:

Caution

Never use envelopes with windows or metal clasps; they will

damage the printer. Damage caused by using unsupported
envelopes may not be covered by your printer’s warranty.

■ Envelopes can only be printed from the Multi-Purpose Tray

(MPT).
■ Use only paper envelopes.
■ Do not print on the back of the envelope.
■ Keep unused envelopes in their packaging to avoid the
effects of moisture and dryness, which can affect print
quality and cause wrinkling.
■ Many applications include a tool for creating an envelope

Envelopes
document. For example, Microsoft Word includes an
Envelopes and Labels feature in the Tools menu. Make sure
that you select Face Down; select the feed method with the
image centered; and unselect Clockwise Rotation.
■ Load a maximum of 10 envelopes at a time.
■ This printer is not designed to handle high-capacity
production envelope printing.
■ Envelopes may wrinkle depending on weight and stiffness of
the envelope.

User Guide 33
 Loading Envelopes
1. Insert the envelopes in the Multi-Purpose Tray (MPT):
■ Place #9 1/2 Booklet, B4, B5 and B6 envelopes short-edge
feed (SEF).
■ Place #10, C4, C5, C6 and DL envelopes long-edge feed (LEF).
■ Place the side to be printed face-down with the flap closed.
■ The flap enters the printer last.

0806-98
Envelopes

Note

If the envelopes jam in the printer, you must tuck in the flap.

2. Adjust the Multi-Purpose Tray (MPT) guides for the width of your
envelopes.
3. The front panel prompts you to confirm or change the selected
paper type and size.
a. If the selected type and size are correct, press the OK key.
If you want to change the type and size, press the Down
Arrow key to select Change.
b. Press OK.
c. Select Envelopes by pressing the Down or Up Arrow key.
d. To save your selection, press the OK key.

34 Phaser 7700 Color Printer

 e. Select the envelope size by pressing the Up or Down Arrow
key.
f. To save your selection, press the OK key.

4. Make a test print from your application to confirm that the

orientation of your envelope is correct.

Envelopes

User Guide 35
 Loading Labels
Labels can only be loaded in the Multi-Purpose Tray (MPT).

1. Insert the label sheets (maximum capacity is 30 sheets).

■ Do not use sheets with missing labels.
■ Place the side to be printed face-down.
■ Labels should be fed long-edge feed (LEF).

0806-28

2. Adjust the Multi-Purpose Tray (MPT) guides for the width of the
labels.
3. The front panel prompts you to confirm or change the selected
paper type and size.
a. If the selected type and size are correct, press the OK key.
If you want to change the type and size, press the Down
Arrow key to select Change.
b. Press OK.
Labels

c. Press the Down or Up Arrow key until Labels is selected.

d. To save your selection, press the OK key.
e. Select the paper size by pressing the Up or Down Arrow key.
f. To save your selection, press the OK key.

36 Phaser 7700 Color Printer

Automatic 2-Sided Printing
Automatic 2-sided printing (duplexing) is available from trays 1-4; it is
not available from the Multi-Purpose Tray (MPT).

2-Sided Prints
Automatic 2-sided printing is available for all paper sizes that are
supported by trays 1-4 but only when the paper type is set to either
Laser Paper or Heavy Laser Paper. Paper weight must be between
64-105 g/m2 (17-28 lb. bond). For best results with 2-sided printing,
use 90 g/m2 (24 lb. bond) laser paper.

Note

See Manual 2-Sided Printing (page 41) for information about

duplexing heavier paper weights.

For best results with automatic 2-sided printing, do not use heavy
toner coverage on the even-numbered pages of your print job.

Caution

Use only laser bond paper for automatic 2-sided printing in

the Universal trays. Do not use any specialty paper (such as
glossy coated paper) to print automatic 2-sided printing.
Damage caused by using unsupported paper for 2-sided
printing may not be covered by the printer’s warranty.

User Guide 37
 1. Load the Universal tray:
Long-Edge Feed (LEF)
■ Place Letter and A4 paper long-edge feed (LEF).
■ The first side to be printed is face-down.

2-Sided Prints
■ The top of the first page to be printed should be toward the
front of the tray.
■ Prepunched holes should enter the printer first.

LEF

0806-91

Short-Edge Feed (SEF)

■ Place Legal, Tabloid (11 x 17 in.), A3, A5, B4, B5, U.S Folio,
Statement and 8 x 10 in. short-edge feed (SEF).
■ The first side to be printed is face-down.
■ Place the top of the first page to be printed with the
letterhead entering the printer last.
■ Prepunched holes should be at the front of the printer.

SEF

0806-92

38 Phaser 7700 Color Printer

2. Determine the orientation of the images on the page: Portrait or
Landscape. When you print two-sided jobs, you also select the
binding preference, which determines how the pages turn; refer to
the table on page 40 for the selections used in each of the printer
drivers.

2-Sided Prints
■ Portrait

Bind on Top Edge Bind on Side Edge

or or
Flip on Short Edge Flip on Long Edge

■ Landscape

Bind on Side Edge

or
Flip on Short Edge
Bind on Top Edge
or
Flip on Long Edge

User Guide 39
 3. Locate your driver in the following table to determine the steps to
use for 2-sided printing.
Setting the printer driver for two-sided printing
Macintosh 1. From the File menu, select Print, and then
LaserWriter 8.6 select Layout.

2-Sided Prints
or
2. Select Print on Both Sides.
LaserWriter 8.7
3. Select a binding preference.
Windows 95 1. From the File menu, select Print.
or
2. Click the Properties button.
Windows 98
3. On the Setup tab, select Print on 2 sides.
4. Check or uncheck Bind on Top Edge.
Windows 2000 1. From the File menu, select Print.
2. Click the Properties button.
3. On the Layout tab, select either Flip on
Long Edge or Flip on Short Edge.
Windows NT 1. From the File menu, select Print.
2. Click the Properties button.
3. On the Page Setup tab, select either
Long Edge or Short Edge.

40 Phaser 7700 Color Printer

Manual 2-Sided Printing
Manual 2-sided printing can be done from the Multi-Purpose Tray
(MPT) or the Universal Trays.

2-Sided Prints
Paper specifics
■ Use only the following paper types for manual 2-sided printing:
■ Laser Paper
■ Heavy Laser Paper
■ Thick Cover/Index
■ Thin Cover/Index
■ When printing from Tray 1, use only Laser or Heavy Laser Paper
for manual 2-sided prints.
■ For the best opacity and feed reliability, use Laser Paper that is
90 g/m2 (24 lb. bond) paper.
■ 2-sided printing on specialty paper can shorten the life of printer
components.
■ For best results, do not use heavy toner coverage on side 1 of a
manual 2-sided print. Increase the top margin on side 1 to at least
12 mm (or 0.5 in.).
■ Print quality may be degraded on the second side of manual
2-sided prints for weights ranging from 120-203 g/m2
(44-75 lb. cover, 65-112 lb. index).

User Guide 41
 Printing side 1
Note

For a multi-page document, print odd-numbered pages for

side 1. (This may not be available in all applications.)

2-Sided Prints
1. Load the Universal Tray or the Multi-Purpose Tray (MPT):
Long-Edge Feed (LEF) - Universal Tray
■ Place Letter and A4 paper long-edge feed (LEF).
■ Place the side to be printed face-up.
■ Prepunched holes should be on your right as you face the
printer.
■ Letterhead should be at the front of the tray.

LEF

0806-83

42 Phaser 7700 Color Printer

 Short-Edge Feed (SEF) - Universal Tray
■ Place Legal, Tabloid (11 x 17 in.), A3, A5, B4, B5, U.S Folio,
Statement and 8 x 10 in. short-edge feed (SEF).
■ Place the side to be printed face-up.

2-Sided Prints
■ Prepunched holes should be at the back of the tray.
■ Letterhead should enter the printer last.

S EF

0806-82

Long-Edge Feed (LEF) - Multi-Purpose Tray (MPT)

■ Place Letter, A4, A6, B6, Statement, Executive, UK Foolscap,
SP Folio, and 8 x 10 in. paper long-edge feed (LEF).
■ Place the side to be printed face-down.
■ Prepunched holes should enter the printer first.
■ Letterhead should be toward the front of the printer.

L EF

0806-88

User Guide 43
 Short-Edge Feed (SEF) - Multi-Purpose Tray (MPT)
■ Place Legal, Tabloid, Tabloid Extra, A3, A5, B4, B5, US Folio,
Officio, RA3 and SRA3 short-edge feed (SEF).
Note

2-Sided Prints
SRA3 paper size and A3 full bleed imageable area is
supported through the Multi-Purpose Tray (MPT). Print
quality outside the imageable area is not guaranteed.

■ Place the side to be printed face-down.

■ Prepunched holes should be towards the back of the printer.
■ Letterhead should enter the printer last.

SEF

0806-87

2. Adjust the width and length guides to match the paper size.
3. The front panel prompts you to confirm or change the selected
paper type and size.

44 Phaser 7700 Color Printer

Printing side 2
Note

For a multi-page document, print even-numbered pages for

side 2. (This may not be available in all applications.)

2-Sided Prints
1. Load the Universal Tray or the Multi-Purpose Tray (MPT):
Long-Edge Feed (LEF) - Universal Tray
■ Place the side to be printed face-up.
■ Prepunched holes should be on your left as you face the
printer.
■ Letterhead or the top of the side that has already been printed
should be at the front of the tray.

L EF

0806-91

User Guide 45
 Short-Edge Feed (SEF) - Universal Tray
■ Place the side to be printed face-up.
■ Prepunched holes should be at front of the tray.
■ Letterhead or the top of the side that has already been printed

2-Sided Prints
should enter the printer last.

SEF

0806-92

Long-Edge Feed (LEF) - Multi-Purpose Tray (MPT)

■ Place the side to be printed face-up.
■ Prepunched holes should be on your right as you face the
printer.
■ Letterhead or the top of the side that has already been printed
should be at the front of the printer.

LEF

0806-90

46 Phaser 7700 Color Printer

 Short-Edge Feed (SEF) - Multi-Purpose Tray (MPT)
■ Place the side to be printed face-up.
■ Prepunched holes should be towards the front of the printer.
■ Letterhead or the top of the side that has already been printed

2-Sided Prints
should enter the printer first.

SEF

0806-89

2. Adjust the width and length guides to match the paper size.
3. Select the paper type and size from the front panel.

User Guide 47
 Offsetting Output
You can offset the output in the output tray or the finisher output tray.
Offsetting separates print jobs or collated sets of a single job.

You can switch job offsetting on or off in the front panel:

1. With Menus highlighted, press the OK key.

2. Select the Printer Setup Menu by pressing the Down and Up
Arrow key.
3. Press the OK key.
4. Select the Job Defaults Menu by pressing the Down or Up Arrow
key.
5. Press the OK key.
6. Select Job Offset by pressing the Down or Up Arrow key.
7. Select On or Off by pressing the OK key.
Offsetting Output

You can select offsetting for collated sets in the printer driver:

1. In the Output Options tab, click the Collate checkbox to select it.
2. Click the Offset Collated Sets checkbox to select it.

Note

When you select stapling, jobs and collated sets will be offset
regardless of the settings in your front panel and driver.

48 Phaser 7700 Color Printer

Using the Stapler
The optional finisher can staple sets of up to 50 sheets of 90 g/m2
(20 lb. bond) paper or 35 sheets of 105 g/m2 (28 lb. bond) paper. Once
the set of copies is stapled, it is delivered to the finisher output tray.
The stapler holds 5000 staples.

Note
You cannot staple from the Multi-Purpose Tray (MPT).

Notes about stapling:

■ If output sheets are sent to the stapler unit but the sheet count
exceeds 50, the sheets are sent to the finisher tray without being
stapled. Further sheets then bypass the stapler unit, going directly
into the finisher tray.
■ If output sheets are sent to the stapler unit and then the paper type
changes during the job to an unsupported type, stapling is turned
off and any sheets in the stapler unit are sent to the finisher
output tray. Unsupported paper types then bypass the stapler
unit, going directly into the finisher tray.
■ If stapling is on and you are printing multiple copies, check the
Collate box, otherwise all the copies of each page are stapled
instead of each set of copies.
■ When the stapler is empty, a message displays on the front panel
but printing continues with pages sent to the finisher tray without
being stapled.
■ If you select the top output tray and stapling, the output will be
stapled and sent to the finisher output tray not the top output tray.
Stapling

User Guide 49
 Staple position
In the driver, select the location of the staples:

None: (default) The prints are not stapled.

Front: Inserts one staple in each set of copies. See the table below to
determine the position of the staple.

Rear: Inserts one staple in each set of copies. See the following tables
to determine the position of the staple.

Dual: Inserts two staples in each set of copies. See the tables on
page 51 to determine the position of the staples.
Long-Edge Feed (LEF)
Portrait Landscape

Applicable Paper Front Rear Front Rear Staple

Size Staple Staple Staple

■ Universal Trays
Letter
A4
A A A A

Short-Edge Feed (SEF)

Portrait Landscape

Applicable Paper Front Rear Front Rear Staple

Size Staple Staple Staple
Stapling

■ Universal Trays
A3
A4
B4 JIS A A
B5 JIS A A
Tabloid
US Folio
Legal
8 x 10 in.

50 Phaser 7700 Color Printer

Dual Stapling
Long-Edge Feed (LEF)
Applicable Paper Size Portrait Landscape

■ Universal Trays
Letter
A4
A A

Short-Edge Feed (SEF)

Applicable Paper Size Portrait Landscape

■ Universal Trays
A3
B4 JIS
B5 JIS A
Tabloid A

Stapling

User Guide 51
 Adding Staples
1. Open the front cover of the finisher (labeled J).

0806-78

2. Pull the stapler cartridge to the front of the printer.

Stapling

0806-80

52 Phaser 7700 Color Printer

3. Remove the stapler cartridge by lifting up and pulling on the
green handle on the stapler cartridge.

0806-81

4. Hold the staple cartridge upright.

5. Press together the sides of the staple cartridge where it is labeled
PUSH and lift the part of the staple cartridge that was released.

Stapling

0806-93

6. Remove the empty cardboard from the staple cartridge.

User Guide 53
 7. Slide a new set of staples into the cartridge and pull the tab to
release the packaging.

0806-94

8. Push down the top of the staple cartridge until you hear it click.
9. Replace the staple cartridge in the printer.
10. Close the front cover of the finisher (labeled J).
Stapling

54 Phaser 7700 Color Printer

Troubleshooting Print-Quality Problems
To reduce possible print problems:
■ Maintain a stable temperature and relative humidity for the
printer.

Print Quality
■ Use only the paper recommended for this printer; see page 17.
■ Align the paper edge guides in the paper tray to fit the paper.
■ Protect the print cartridges from prolonged exposure to direct
light.
■ Print the Diagnosing Print-Quality Problems pages to help you
troubleshoot print problems:
1. On the front panel, scroll to the Support menu by pressing
the Up or Down Arrow key.
2. Press the OK key.
3. Scroll to the Improve Print Quality? menu by pressing the
Up or Down Arrow key.

Supplies
4. Press the OK key.
5. Scroll to Print Diagnostic Pages by pressing the Up or Down
Arrow key.
6. To print the pages, press OK.

Note

Also follow the procedures for adjusting the Paper

Calibration outlined in the Advanced Features and
Troubleshooting Manual available on the CD-ROM.

User Guide 55
 If the information provided in this section does not solve your print
problem, refer to Getting Help on page 76.
Print Defects and Potential Remedies
Print-Quality Problem Potential Remedies


  1. Open the front cover.

Print Quality
2. Remove the waste toner cartridge;
Thin, light or white lines appear
be careful not to spill toner as you
in only one color.
remove the cartridge.
. Note: For instructions on removing
the waste toner cartridge, refer to
the labels inside the cover.
3. Remove the laser lens cleaner from
the inside of the front door.
4. Scrub the laser lens of the color
0806-33 with the problem.
5. If the problem continues after
cleaning the laser lens, do the
following:
a. Remove the print cartridge of
the problem color.
Caution: Do not touch the
shiny blue surface of the print
cartridge because you may
damage it.
b. Visually inspect the shiny blue
surface of the print cartridge.
c. If any scratches or damage are
visible on this shiny blue
surface or if the problem
persists, replace the print
cartridge with a new one.

56 Phaser 7700 Color Printer

Print Defects and Potential Remedies (cont'd.)
Print-Quality Problem Potential Remedies

  
 1. Make sure that the paper you are
using is the correct type for the
Toner appears to be pulled off the
printer and is correctly loaded in
print, or is easy to rub or scratch
the printer in the correct tray. From

Print Quality
off.
the front panel’s Printable Pages
Menu, select Print Paper Tips Page.
2. Make sure that the paper loaded in
the tray matches the paper type
selected on the printer’s front
panel.
3. If the problem continues, set the
0806-42 paper type in the front panel to the
next heaviest type of paper than
what you are using. Below is a list
of paper types from the heaviest
weight to the lightest:
Thick Cover/Index
Thin Cover/Index

Supplies
Heavy Laser Paper
Laser Paper

Note: To access the Tray Setup Menu in

the front panel, reinsert the paper loaded
in the Multi-Purpose Tray (MPT) or pull
out and reinsert the Universal Tray.
When using the Multi-Purpose Tray
(MPT) and Tray 1, the front panel always
prompts you to select the paper type.
When using trays 2-4, the front panel
only prompts you to select the paper
type when you have previously selected
Heavy Laser Paper.

User Guide 57
 Print Defects and Potential Remedies (cont'd.)
Print-Quality Problem Potential Remedies

    
1. From the front panel’s Support
Menu, select the Improve Print
Marks or voids recur uniformly
Quality? menu. Select the Remove
in only one color.
Print Smears menu item. This

Print Quality
function passes several blank
sheets of paper through the printer
to clean the fuser rollers.
2. From the front panel menu select
the Printable Pages menu. Select
0806-39
the Service Pages menu. Print the
Repeating Defects page. The
Marks of any color or voids recur
Repeating Defects page contains
uniformly in all colors and/or in
non-printed areas. rulers to help determine the source
of the repeating defects.

0806-40

58 Phaser 7700 Color Printer

Print Defects and Potential Remedies (cont'd.)
Print-Quality Problem Potential Remedies

 
 1. Make sure that the paper you are
Toner appears to have been using is the correct type for the
pulled off the page and placed printer and is correctly loaded in
about 84 mm (3.3 inches) across the printer. From the front panel’s

Print Quality
the page from where it should be. Printable Pages Menu, select the
Print Paper Tips Page.
2. Make sure that the paper loaded in
the tray matches the paper type
selected on the printer’s front
panel.
3. If the problem continues, set the
0806-41 paper type in the front panel to the
next lightest type of paper than
what you are using. Below is a list
of paper types from the lightest
weight to the heaviest:
Laser Paper
Heavy Laser Paper

Supplies
Thin Cover/Index
Thick Cover/Index

Note: To access the Tray Setup Menu in

the front panel, reinsert the paper loaded
in the Multi-Purpose Tray (MPT) or pull
out and reinsert the Universal Tray.
When using the Multi-Purpose Tray
(MPT) and Tray 1, the front panel always
prompts you to select the paper type.
When using trays 2-4, the front panel
only prompts you to select the paper
type when you have previously selected
Heavy Laser Paper.

User Guide 59
 Print Defects and Potential Remedies (cont'd.)
Print-Quality Problem Potential Remedies

 
   1. Make sure that the paper you are

 using is the correct type for the
printer and is correctly loaded in

    
the printer. From the front panel’s

Print Quality


Printable Pages Menu, select Print

   Paper Tips Page.
2. Make sure that the paper loaded in
the tray matches the paper type that
you selected on the printer’s front
panel.
3. Application and printer driver
settings can also cause printing to
be too light or too dark. Try a
0806-95 different Color Correction mode.
From the front panel’s Support
Menu, select the Improve Print
Quality? menu. Select the Print
Quality Tips Page.
4. From the front panel’s Support
Menu, select the Improve Print
Quality? menu. Select the Calibrate
for Paper menu and follow the
instructions on the sheets that
automatically print out. You must
place the paper that you want to
calibrate in your Multi-Purpose
Tray (MPT).

60 Phaser 7700 Color Printer

Print Defects and Potential Remedies (cont'd.)
Print-Quality Problem Potential Remedies

  


 1. Make sure that the paper you are
 
using is the correct type for the
printer and is correctly loaded in
the printer. From the front panel’s

Print Quality
Black and/or colored areas
Printable Pages Menu, select Print
appear on the page in all colors
and/or in non-print areas. Paper Tips Page.
2. Make sure that the paper loaded in
the tray matches the paper type that
you selected on the printer’s front
panel.
3. From the front panel’s Support
Menu, select the Improve Print
0806-38
Quality? menu. Select Remove
Print Smears. This function passes
several blank sheets of paper
through the printer to clean the
fuser rollers.
4. If the problem continues, replace

Supplies
the print cartridge of the color
matching the color of the smudges.
 

 ! 
■ Make sure that the paper you are
using is loaded correctly in the
Creases and/or white patches Multi-Purpose Tray (MPT).
appear on your print.
■ Ensure that the paper guides are
snug against the side of the stack of
paper.
■ Reduce the number of sheets in the
tray.

0806-77

User Guide 61
 Print Defects and Potential Remedies (cont'd.)
Print-Quality Problem Potential Remedies

 "

  ■ Turn the printer off and on; the printer
will perform an automatic registration
Color has shifted outside the calibration.
designated area or has been

Print Quality
superimposed over another color.

0806-43

62 Phaser 7700 Color Printer

Clearing Paper Jams
Preventing jams
■ To reduce the frequency of paper and transparency jams, use only
Xerox Phaser paper, Xerox Phaser labels, and Xerox Phaser 7700
transparencies. See page 8 for ordering supplies.
■ Fan paper prior to loading in the Universal Trays or
Multi-Purpose Tray (MPT).
■ For supported paper sizes, refer to page 18.
■ For proper paper-loading instructions, refer to page 22.

What causes a paper jam?

Paper jams occur most often in these conditions:
■ Incorrect paper type selection in printer driver.
■ The paper does not meet specifications.

Jams
■ The paper is moist, bent, or folded.
■ The paper is not loaded properly.
■ The Universal Tray is not adjusted properly for the paper
(side and rear guides).
■ The Universal Tray is overfilled. Make sure paper does not
exceed tray capacity.
■ The loaded paper size is not supported by the paper tray.
■ The paper weights are not consistent with the paper tray
capacities.

Videos are available with instructions for clearing jams.

Videos are located on the CD-ROM or the Xerox web site:
www.xerox.com/officeprinting/7700support/
If you loaded the videos on your PC’s hard drive, you can
also access them in the driver’s Troubleshooting tab.

User Guide 63
 Clearing paper jams
When a paper jam occurs, printing stops and a message displays on the
front panel. The message indicates the location of the jam and the
corrective action. More than one sheet of paper may be jammed in the
paper path. Refer to the labels on the printer to clear the jam.

Caution

To avoid possible injury, do not touch the printer’s fuser

rollers; they may be hot.

Be careful not to touch the toner on jammed paper as the

toner has not been fused to the paper and rubs off.

Note

Inside the printer, all handles and points of user interaction

for removing jammed paper are green.
Jams

64 Phaser 7700 Color Printer

Jam at A
Follow these steps to clear a jam from the left door:

Warning

Some components behind the left door may be hot. To avoid

injury, use caution when clearing jams.

1. Open the left door (labeled A).

Jams
0806-34

2. Lift the green release latch located on the right side of the fuser.

0806-45

3. Remove the jammed paper.

User Guide 65
 4. Push down the release latch.
5. Close the left door.

Jam at B
Follow these steps to clear a jam from the left door below the
Multi-Purpose Tray (MPT):

1. Open the door labeled B (below Multi-Purpose Tray).

2. Remove jammed paper.

Jams

0806-97

3. Close the door.

4. Pull out tray 1.
5. Make sure that the paper is loaded correctly in the tray and that
guides are set flush against the paper.
6. Reinsert tray 1.

66 Phaser 7700 Color Printer

Jam at Multi-Purpose Tray (MPT)
Warning

Some components behind the left door may be hot. To avoid

injury, use caution when clearing jams.

1. Open the left door (labeled A).

0806-34

Jams
2. Remove the jammed paper.
3. Close the door.

User Guide 67
 Jam at C
Follow these steps to clear a jam from the lower left door:

1. Open the lower left door (labeled C).

2. Remove the jammed paper.

2
3

0806-47

3. Close the door.

Jams

4. Pull out the tray that is specified on the front panel (2, 3, or 4).
5. Make sure that the paper is loaded correctly in the tray and that
guides are set flush against the paper.
6. Reinsert the tray.

68 Phaser 7700 Color Printer

Jam at D - Duplex Unit
Follow these steps to clear a jam from the duplex unit:

1. Open (a) the Multi-Purpose Tray (MPT) and (b) the upper left door
(labeled D).

a
b

0806-66

2. Remove the jammed paper.

Jams
3. Close the door.

User Guide 69
 Jam at E - Tray 4
Follow these steps to clear a jam at the High-Capacity Feeder:

1. Open the lower left door (labeled C).

2. Remove the jammed paper.
3. Close the door.
4. Pull out tray 4.
5. Open the lid on the left side of the tray and remove jammed paper,
if any.

Jams

0806-67

6. Make sure that the paper is loaded correctly in the tray and that
the guide is set flush against the paper.
7. Reinsert tray 4.

70 Phaser 7700 Color Printer

Jam at the Finisher-Bypass Feeder (labeled G)
Follow these steps to clear a jam at the Finisher-Bypass Feeder:

1. Open the printer's left door (labeled A).

0806-34

2. Remove the jammed paper, if any.

Jams
3. Close the printer's left door (labeled A).
4. Open the finisher-bypass door (labeled G).

0806-75

5. Remove the jammed paper, if any.

6. Close the finisher-bypass door (labeled G).

User Guide 71
 Jam at H - Finisher
Follow these steps to clear a jam at the finisher:

1. Push the button on the top of the finisher to open the cover.

0806-72
Jams

2. Remove the jammed paper.

0806-73

3. Close the top cover.

72 Phaser 7700 Color Printer

Jam at F (with Finisher only)
1. Pull the finisher away from the printer.

0806-96

2. Remove the jammed paper from the printer or from the entrance
to the Finisher-Bypass.
3. Push the finisher back into position.

Jams

User Guide 73
 Moving and Shipping the Printer
Warning

Follow these guidelines to avoid injuring yourself or

damaging the printer:

■ Always use at least three people to lift the printer.

■ Always turn off the printer using the power switch on
the top-rear of the printer.

Moving the printer within the office

The printer can be safely moved from one location within an office to
another, as long as it travels gently over smooth surfaces. Any jarring
movement, such as pushing the printer over a raised door threshold or
across a parking lot, can damage the printer.

Warning

Damage to the printer caused by improper moving may not

be covered by the printer’s warranty.

1. Close all of the printer’s doors and covers.

2. Turn off the printer using the power switch located on the
top-right of the printer.
3. Have three people move the printer to the new location. (Use a
cart or dolly that can support a minimum of 250 pounds.)

Preparing the printer for shipment

To transport the printer by vehicle, the printer must be prepared
Moving

according to a specific procedure. Special hardware inserts (removed

during the installation procedure) must be installed in the printer so
that it can be shipped safely. Additionally, the printer must be
repackaged in an appropriate shipping carton.

74 Phaser 7700 Color Printer

If you do not have all of the original packaging, order repackaging kit
065-0592-00. To order replacement packaging, go to
www.xerox.com/officeprinting/support or contact your local Xerox
service representative. Instructions for repackaging the printer are
provided in the repackaging kit, on the CD-ROM or on the web site. If
you are unable to repackage the printer, Xerox service personnel can
repackage the printer for a fee.

Note

Failure to repackage the printer properly can result in

damage to the printer which may not be covered by the
printer’s warranty.

Supplies
Moving

User Guide 75
 Getting Help
Refer to the following resources for information about your printer.

The front panel

Getting Help
■ Offers you a suite of tools along with information pages to help
solve printing quality, paper feed, supplies, and printer
administration problems.
■ Press the information key on the front panel, see page 10 for
information about the front panel.
■ To print troubleshooting pages: scroll to the Printable Pages
menu by pressing the Down or Up Arrow key. Press OK.
Scroll to Print Help Guide by pressing the Down or Up
Arrow key. Press OK.

Printer CD-ROM
■ Phaser 7700 Color Printer User Guide (this manual)
■ Advanced Features and Troubleshooting Manual
■ Installation Guide
■ How-to videos
■ Printer drivers
■ Driver Installers (Mac and Windows)
■ Read Me release notes
■ Networking information
■ CentreWare Font Download Utility
■ Adobe Acrobat Reader
■ Adobe Type Manager (ATM)

76 Phaser 7700 Color Printer

PhaserSMART™
PhaserSMART™ is an automated, Internet-based, support system. You
can access interactive troubleshooting by selecting:

■ In the printer driver, the Technical Support link on the

Getting Help
Troubleshooting Tab.
■ In CentreWare IS, the Technical Support link, under the Support
Links section on the Support tab.

Xerox web site

www.xerox.com/officeprinting/

■ Product, supplies, and service information

■ Downloading printer drivers
■ Finding your local reseller
■ On-line documentation

infoSMART™ Knowledge Base

www.xerox.com/officeprinting/infoSMART/

infoSMART™ is the same troubleshooting knowledge base used by

Xerox Customer Support staff to provide the latest technical
information on:

■ Application issues
■ Networking issues
■ Printer errors
■ Print-quality issues
■ Troubleshooting

User Guide 77
 Color Connection
www.colorconnection.xerox.com

Color resource for tools and information to help you get the most from
your color printer:

Getting Help
■ Interactive tutorials and helpful tips for using your printer
and favorite software applications.
■ Easy access to on-line technical support.
■ Customized features to meet your individual needs.

Other on-line services

Subscribe to email update notices: www.colorconnection.xerox.com
Technical Support www.xerox.com/officeprinting/support

Local resellers
See www.xerox.com/officeprinting/contacts for the most updated
information.
U. S. Canada Outside U.S. and
1-800-835-6100 1-877-662-9338 Canada
Contact your local
Xerox office for a list of
local resellers

78 Phaser 7700 Color Printer

Customer Support Center
See www.xerox.com/officeprinting/contacts for the most updated
information.
U. S. and Canada Ecuador Norway
1-800-835-6100 +593 (2) 520 480 8150 0308

Getting Help
Argentina Finland Puerto Rico
54-114-378-5444 0800 11 8388 1-800-835-6100
Australia France Singapore
1-800-811-177 0825 393 490 1-800-356-5565
Austria Germany ASEAN
017956 7083 01 805 004392 +65 251 3006
Belgium-Dutch Hong Kong Spain
070 222 047 2513-2513 902 160 236
Belgium-French Italy Sweden
070 222 045 199 112 088 0771 1788 08
Bolivia Japan Switzerland
+(5913) 469-090 +81 03 3448 3040 0845 845 107
Brazil Korea Taiwan
0800-21-8400 82(2) 528 4661 2 2757 1567
Chile Mexico Thailand
800-200-600 52 (5) 628-1091 2 645 3600
Colombia Netherlands UK
571-636-3011 0900 202 1154 0870 241 3459
Denmark New Zealand Venezuela
7010 7288 0 800 449 177 +58(2)265-2625

User Guide 79
 Specifications
Material Safety Data Sheet
Manufacturer: Xerox Corporation Office Printing Business
P. O. Box 1000
Wilsonville, Oregon, 97070-1000
Preparation Date: January 15, 2001
SECTION 1 - PRODUCT IDENTIFICATION
Product Names Part Numbers
Black Toner Cartridge 016-1882-00, 016-1947-00
Cyan Toner Cartridge 016-1879-00, 016-1944-00
Magenta Toner Cartridge 016-1880-00, 016-1945-00
Yellow Toner Cartridge 016-1881-00, 016-1946-00

Black Developer Cartridge 116-1111-00

Specifications

Cyan Developer Cartridge 116-1114-00

Magenta Developer Cartridge 116-1113-00
Yellow Developer Cartridge 116-1112-00
(Developer cartridges are replaced by Xerox Service Technicians only)

Product Use: XEROX Phaser ® 7700 color printers

SECTION 2 - INFORMATION ON INGREDIENTS

Ingredients (percent by weight) CAS number
Toner:
Polyester resins (60-90 percent) Trade Secret
Carbon black or non-hazardous color Trade Secret
pigments (2-35 percent)
Amorphous silicas (2-5 percent) 68611-44-9/67762-90-7
Developer:
Frits, chemicals (>95 percent) 65997-18-4
Toner (<5 percent)

80 Phaser 7700 Color Printer

SECTION 3 - HAZARDS IDENTIFICATION
ROUTES OF EXPOSURE: Toner and developer powders are encased in a
cartridge. Minimal exposure through inhalation or skin contact is expected
when used as intended.

POTENTIAL HEALTH EFFECTS: Health effects from this product are expected
to be negligible, when product is used as intended. See Section 11, Toxicology
Information.
Immediate Effects:
Inhalation: Minimal irritation to respiratory tract, as for any non-toxic dust
Skin: Not expected to cause skin irritation
Eye: Not expected to cause eye irritation
Ingestion: Not an expected route of exposure
Chronic Effects: None known

SIGNS AND SYMPTOMS OF EXPOSURE: Minor irritation to respiratory tract.

MEDICAL CONDITIONS AGGRAVATED BY EXPOSURE: None known.

Specifications
SECTION 4 - FIRST AID MEASURES
INHALATION: Remove person to fresh air. Seek medical attention if
symptoms occur.
EYES: If particles get into eye, flush thoroughly with water. Seek medical
attention if symptoms occur.
SKIN: Wash thoroughly with soap and water. Seek medical attention if
symptoms occur.
INGESTION: Dilute stomach contents with several glasses of water. Seek
medical attention if symptoms occur.

SECTION 5 - FIRE FIGHTING MEASURES

FLASH POINT: Not applicable
FIRE & EXPLOSION HAZARDS: Toner is a combustible powder. Like most
organic powders, it can form explosive mixtures when dispersed in air.
EXTINGUISHING MEDIA: Water, dry chemical, carbon dioxide, or foam.
FIRE FIGHTING INSTRUCTIONS: Avoid inhalation of smoke. As for any fire,
wear protective clothing and self-contained breathing apparatus.

User Guide 81
 SECTION 6 - ACCIDENTAL RELEASE MEASURES
SPILL OR LEAK: Sweep up or vacuum spilled materials and carefully transfer
into sealable waste container. Sweep slowly to minimize generation of dust
during clean up. If a vacuum is used, the motor must be rated as dust tight. A
conductive hose bonded to the machine should be used to reduce static
buildup. Clean up residue if necessary with soap and cold water. Wash or dry
clean garments after removing loose toner.

SECTION 7 - HANDLING AND STORAGE

HANDLING: No special precautions, when used as intended.
STORAGE: Avoid high temperatures.

SECTION 8 - EXPOSURE CONTROL - PERSONAL PROTECTION

No special personal protection indicated, when used as intended in Xerox
Phaser® color printers.

THRESHOLD LIMIT VALUE (TLV): 10 mg/m3 (total dust)

PERMISSIBLE EXPOSURE LIMIT (PEL): 15 mg/m3 (total dust); 5 mg/m3
(respirable dust)
Specifications

SHORT TERM EXPOSURE LIMIT (STEL): None established

CEILING LIMIT: None established
XEROX EXPOSURE LIMIT (XEL): 2.5 mg/m3 (total dust); 0.4 mg/m3
(respirable dust)

SECTION 9 - PHYSICAL AND CHEMICAL PROPERTIES

APPEARANCE/ODOR: Black, blue, red, or yellow powders/faint odor
BOILING POINT: Not applicable
SOLUBILITY IN WATER: Insoluble
EVAPORATION RATE: Not applicable
VAPOR DENSITY (Air = 1): Not applicable
VOLATILE: Not applicable
SOFTENING RANGE: Not available
MELTING POINT: Not available
SPECIFIC GRAVITY (Water = 1): Approximately 1 (toner), 5 (developer)
VAPOR PRESSURE (mm Hg): Not applicable
pH: Not applicable

82 Phaser 7700 Color Printer

SECTION 10 - STABILITY AND REACTIVITY
STABILITY: Stable.
INCOMPATIBILITY WITH OTHER MATERIALS: Strong oxidizers
HAZARDOUS POLYMERIZATION: Will not occur
HAZARDOUS DECOMPOSITION PRODUCTS: During a fire, toxic gases may
be generated by thermal decomposition or combustion.

SECTION 11 - TOXICOLOGICAL INFORMATION

This material has been evaluated by Xerox Corporation. The toxicity data
noted below is based on test results of similar toners.

Oral LD50: >5 g/kg (rats), practically non-toxic

Dermal LD50: > 5 g/kg (rabbits), practically non-toxic
Inhalation LC50: > 5 mg/l (rats; 4 hour exposure), practically non-toxic
Inhalation LC50: > 20 mg/l (rats; calculated for 1 hour exposure),
non-poisonous per DOT
Eye Irritation: Not an irritant
Skin sensitization: Not a sensitizer

Specifications
Skin irritation: Not an irritant
Human Patch: Non-irritating, non-sensitizing
Mutagenicity: No mutagenicity detected in Ames assay
Carcinogens: None present

Additional Information: The results obtained from a Xerox sponsored Chronic

Toner Inhalation Study demonstrated no lung changes in rats for the lowest
(1 mg/m3) exposure level (i.e., the level most relevant to potential human
exposure). A very slight degree of fibrosis was noted in 25 percent of the
animals at the middle (4 mg/m3) exposure level, while a slight degree of
fibrosis was noted in all the animals at the highest (16 mg/m3) exposure level.
The findings are attributed to "lung overloading", a generic response to
excessive amounts of any dust retained in the lungs for a prolonged period.
This study was conducted using a special test toner to comply with EPA
testing protocol. The test toner was ten times more respirable than
commercially available Xerox toner and would not be functionally suitable for
Xerox equipment.

SECTION 12 - ECOLOGICAL INFORMATION

Aquatic LC50: > 1000 mg/l (fathead minnows; rainbow trout) non-toxic

User Guide 83
 SECTION 13 - DISPOSAL CONSIDERATIONS
These materials are not RCRA hazardous wastes as specified in 40 CFR 261.
State and local waste disposal requirements, however, may be more restrictive.
Dispose in accordance with all federal, state, and local regulations. Incinerate
only in a closed container.

SECTION 14 - TRANSPORTATION INFORMATION

DOT: Not regulated.

SECTION 15 - REGULATORY INFORMATION

TSCA: All components of these toners have been manufactured in compliance
with TSCA.
RCRA: TCLP metals below hazardous waste levels set by EPA.
CANADIAN WHMIS: These toners are not regulated as controlled products
under the Workplace Hazardous Material Information System (WHMIS).

SECTION 16 - OTHER INFORMATION

NFPA 704: Health-0, Fire-1, Reactivity-0 (All colors)
Specifications

Original preparation date: 1/15/01

Xerox Corporation
Office Printing Business
Environmental, Health & Safety
P.O. Box 1000
Mail Stop 60-512
Wilsonville, Oregon 97070
Safety Information: 800-828-6571
Health Emergency: 716-422-2177
Transportation Emergency (Chemtrec): 800-424-9300

84 Phaser 7700 Color Printer

Index
Numerics
2-sided printing 37

A
Automatic 37
automatic 2-sided printing 37
Automatic color correction 14

B
belt cleaner assemblies 4
belt cleaner assembly
part numbers 4
binding preference 39
Black and White color correction 14

Supplies
C
Color Connection 78
color corrections 14
Commercial Press color correction 14

D
DIC color correction 14
duplex printing 37

E
email notification service 78
envelopes
Index

printing 33
Euroscale Press color correction 14

User Guide 85
 F
fax friendly 14
features
front panel 11
front panel 10

G
getting help
front panel 76
infoSMART software 78
printer CD-ROM contents 76

H
high-capacity toner cartridge part number 2
High Resolution/Photo print quality mode 13

I
Image Offset
print-quality problems 56, 57, 58, 59, 60, 61, 62
infoSMART software 78

J
jams
clearing 63
preventing 63

L
labels
part numbers 7
printing 36
Index

printing tips 37
local reseller 78

86 Phaser 7700 Color Printer

M
manual 2-sided printing 41
media
supported sizes 18
universal tray usage 37
memory, additional
part number 9
menu map 11
modes
print quality 13
moving kit
part numbers 7
Multi-Purpose Tray (MPT)
loading 27
loading envelopes 33
loading labels 36
loading transparencies 30

Supplies
None color correction 14

O
offsetting output 48
orientation 39
output
offset 48

P
page size, image area
supported sizes 18
paper
Index

loading Multi-Purpose Tray (MPT) 27

part numbers 6
Universal tray usage 22
universal tray usage 37
paper jams
clearing 63
preventing 63

User Guide 87
 part number
additional memory 9
high-capacity toner cartridge 2
labels 7
moving kit 7
paper 6
print cartridges 3
printer station 8
standard toner cartridges 2
transparency 6
waste cartridge 3
phone number
support 79
photographic print-quality mode 13
prepunched paper
printing 37
print cartridge part number 3
print quality
troubleshooting problems 55
print-quality modes 13
printer
quality modes 13
printer station
part number 8
printing tips
labels 37
menu map 11

Q
quality modes 13
Index

88 Phaser 7700 Color Printer

S
SNAP Press color correction 14
sRGB Display color correction 14
Standard print quality mode 13
standard toner cartridges part number 2
staple
position 50
stapler
using 49
staples
adding 52
support phone numbers 79
SWOP Press color correction 14

T
TekColor color corrections 14
Toyo color correction 14
transparencies
loading 30

Supplies
print quality modes 13
transparency
part numbers 6
universal tray usage 37
troubleshooting
getting help 76
using front panel to get help 76
using infoSMART software 78
using printer CD-ROM contents 76
troubleshooting print quality problems 55
two-sided printing
automatic 37
manual 41
Index

User Guide 89
 U
universal
loading into universal tray 22
Universal tray
paper specifics 22
Universal tray usage 22
universal tray
loading media 22
loading transparencies 30
paper specifics 37
transparency specifics 37

V
Vivid Color color correction 14

W
waste cartridge part number 3

X
Xerox web site 77
Index

90 Phaser 7700 Color Printer