Walmart PESTLE Analysis
Walmart PESTLE Analysis
Kiesha Frue Apr 2, 2020
Contents
Political factors: Political (in)stability impacts Walmart’s operations
Economic factors: A volatile economy leaves Walmart with little option
Sociocultural factors: Failing to position itself to global audiences
Technological factors: Automation, robotics, and digital transformation
Legal factors: Failure leads to $65 million loss
Environmental factors: A sewage fiasco
Bottom line:
Walmart is a popular department store and online retailer. It’s so popular, you likely have at least one store twenty minutes (or less)
away. Founded in 1962, Walmart now has thousands of stores located within the United States and worldwide.
Walmart’s aims offer discounted products — everything from yarn to beer is available down its many aisles. Or you can find even more
exclusive products on the online store.
In this PESTLE analysis of Walmart, you’ll see how corporations face many challenges, particularly related to the six primary macro-
environmental factors, including politics, technology, and legal factors.
Policies can directly influence Walmart’s manufacturers and suppliers. If Walmart doesn’t operate in politically stable locations, any
interruption could impede operations. For instance, Walmart suffered profit loss in Chongqing, China. One store sold prohibited products
to the Chinese public, and the government was quick to not only stop the selling of the product but all products sold by Walmart
(temporarily). Governments can be quick to intervene when a company fails to follow policies.
Additionally, governments can pass bills that threaten the revenue of corporations. Walmart and its eCommerce rival, Amazon, were
affected by a bill to raise the minimum wage of workers to $15 an hour. It’s a positive move for workers but cuts into the bottom line for
Walmart. If it didn’t follow the bill, stores in the state would be shut down quickly.
If Walmart doesn’t raise its costs, it won’t be able to compete with other brands. These brands can likely raise prices and maintain good
margins in ways that Walmart can’t. What’s more, customers are only buying the necessities when the economy tanks, so many of the
products offered by Walmart will stay on the shelf indefinitely.
Since the economy can change based on the country, Walmart needs to be aware of the economic landscape in each location where stores
operate. Some locations may have higher interest rates or taxes, which will also affect potential revenue.
Sociocultural factors: Failing to position itself to global audiences
Despite Walmart’s global recognition, it’s not necessarily a popular place to shop. For instance, Germany’s lack of interest cost Walmart
over $1 billion. This was more an issue from Walmart, as they failed to properly market to the German audience. Walmart is an
American brand, but by not adjusting its marketing to fit the German market, it led to heavy revenue loss.
Global brands can only be successful if they understand how to supply specific products to customers. For instance, providing healthy
food to the health-conscious crowd. Walmart now provides organic and healthy foods for this demographic. It’s a smart move, and many
businesses are currently or already have done.
To cater to more people easily, Walmart has put more focus on the user interface of its eCommerce store. Customers can order products
to their home or the closest store. They can also have workers pick up groceries in the store and deliver it to customers in their vehicles.
Although it’s used regularly, Walmart still isn’t close to beating out its eCommerce competitor, Amazon.
It’s beneficial though, especially for customers who can’t make it into the store, like the elderly.
Walmart must focus on providing the right products to specific — what Americans need may differ from what Germans in Germany
desire. By failing to offer the right product, the company will likely lose profits. It also needs to continue with Project Gigaton — cutting
a gigaton of emissions by 2030 — as the company has made a promise to the public. Eco-friendly customers won’t stick around if
Walmart fails on this front.