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Personality Development MCQ

This document contains 15 multiple choice questions about business communication concepts. The questions cover topics like soft skills, oral communication, types of interviews, roles in interviews, communication as a two-way process, active listening skills, and defining soft skills. The questions are from a chapter in a business communication textbook for an undergraduate commerce program in India. The document also provides the reference for the textbook that is the source of the questions.

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Risabh Singh
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80% found this document useful (5 votes)
52K views

Personality Development MCQ

This document contains 15 multiple choice questions about business communication concepts. The questions cover topics like soft skills, oral communication, types of interviews, roles in interviews, communication as a two-way process, active listening skills, and defining soft skills. The questions are from a chapter in a business communication textbook for an undergraduate commerce program in India. The document also provides the reference for the textbook that is the source of the questions.

Uploaded by

Risabh Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Multiple Choice Questions

S.Y.B.Com
Business Communication (2113)
Chapter-III (A)
by
Dr.S.R.Pagare
K.J.Somaiya College of Arts, Commerce and Science , Kopargaon.
1
______ are not the replacement for any hard or technical
skills.

A] Soft skills
B] formats
C] types
2
Clear pronunciation is the first important prerequisite of
effective _____ communication.

A] written
B] oral
C] external
3

A _______ is communication between multiple people.

A] Conversation
B] Dialogue
C] Speech
4
An ______ is a formal meeting in which a person or persons
question, consult or evaluate another person or persons.

A] interview
B] delivery of speech
C] group discussion
5
The person who questions the candidate during the
interview is known as ____.

A] interviewee
B] interviewer
C] communicatee
6
______ interview is conducted to evaluate the
achievements of subordinates.

A] Promotion
B] Exit
C] Assessment
7

An _____ interview is a kind of grievance interview.

A] promotion
B] exit
C] problem
8
The candidate answering the questions during the
interview is known as _____.

A] interviewer
B] interviewee
C] communicator
9

Communication is a two-way _____ .

A] method
B] technique
C] process
10

Listening is a conscious, positive act, requiring will power.

A] Talking
B] speaking
C] Listening
11

______ refers to the awareness of the sound of


another person talking, without really processing
what is being said.
A] Listening
B] Speaking
C] Hearing
12
Storing a message for future reference is termed as
______.

A] remembering
B] evaluating
C] listening
13
Reacting on the speakers message is evaluates is known as
_____ .

A] listening
B] evaluating
C] responding
14
The tendency to criticize the speakers manner,
appearance, voice etc. is a cause for poor _____.

A] listening
B] speaking
C] evaluating
15
_______ is a sociological term which refers to the cluster of
personality traits, social graces, ability with language, personal
habits etc.

A] Hard skill
B] Soft skill
C] Technical skill
Reference

‘A Book of Business Communication’


Authored by Dr.Saroj Hiremath
&
Published by Nirali Prakashan
THANK YOU………..

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