TGB21xBX_UE(en).

book Page 1 Friday, May 30, 2014 11:54 AM

Operating Instructions
Digital Cordless Phone
Model No. KX-TGB210BX
KX-TGB212BX
KX-TGB213BX
KX-TGB210UE
KX-TGB212UE
KX-TGB213UE

Model shown is KX-TGB210.

Before initial use, see “Getting Started”

on page 8.
Thank you for purchasing a Panasonic product.

Please read these operating instructions before using the unit and save them for
future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate service
offered by your service provider/telephone company.
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Table of Contents
Introduction
Model composition. . . . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . . . . 3
Important Information
For your safety. . . . . . . . . . . . . . . . . . . . . . . 5
Important safety instructions . . . . . . . . . . . . 6
For best performance . . . . . . . . . . . . . . . . . 6
Other information . . . . . . . . . . . . . . . . . . . . . 7
Specifications. . . . . . . . . . . . . . . . . . . . . . . . 7
Getting Started
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Note when setting up . . . . . . . . . . . . . . . . . . 9
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Turning the power on/off . . . . . . . . . . . . . . 11
Initial settings . . . . . . . . . . . . . . . . . . . . . . . 11
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . . . . 12
Answering calls . . . . . . . . . . . . . . . . . . . . . 12
Useful features during a call . . . . . . . . . . . 13
Phonebook
Handset phonebook. . . . . . . . . . . . . . . . . . 14
Programming
Programmable settings . . . . . . . . . . . . . . . 16
Special programming . . . . . . . . . . . . . . . . . 18
Caller ID Service
Using Caller ID service . . . . . . . . . . . . . . . 19
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . . . . . 21
Intercom/Locator
Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Handset locator . . . . . . . . . . . . . . . . . . . . . 22
Transferring calls, conference calls . . . . . . 22
Useful Information
Character entry . . . . . . . . . . . . . . . . . . . . . 23
Error messages . . . . . . . . . . . . . . . . . . . . . 25
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 25
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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Introduction

Model composition
Base unit Handset
Series Model No.
Part No. Part No. Quantity
KX-TGB210 KX-TGB210 KX-TGB210 KX-TGBA20 1
series
KX-TGB212 KX-TGB210 KX-TGBA20 2
KX-TGB213 KX-TGB210 KX-TGBA20 3

L The Intercom feature is only available for KX-TGB212 and KX-TGB213.

L The suffix (BX/UE) in the following model numbers will be omitted in these instructions:
KX-TGB210BX/KX-TGB212BX/KX-TGB213BX/KX-TGB210UE/KX-TGB212UE/
KX-TGB213UE

Accessory information
Supplied accessories
Quantity
No. Accessory item/Part number
KX-TGB210 KX-TGB212 KX-TGB213
1 AC adaptor*1 1 2 3
2 Telephone line cord 1 1 1
3 Rechargeable batteries*2 2 4 6
4 Handset cover*3 1 2 3
5 Charger — 1 2

*1 PNLV226BX: KX-TGB210BX/KX-TGB212BX/KX-TGB213BX
PNLV226E: KX-TGB210UE/KX-TGB212UE/KX-TGB213UE
*2 See page 4 for replacement battery information.
*3 The handset cover comes attached to the handset.

1 2 3 4 5

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Introduction

Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable HHR-4MY*1
batteries Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset

*1 Replacement batteries may have a different capacity from that of the supplied batteries.

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Important Information
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe L Unplug the product from power outlets
operation of your product. before cleaning. Do not use liquid or
aerosol cleaners.
k WARNING L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
Power connection allow it to become wet at all. This may
L Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
L Do not overload power outlets and telephone wall jack, and do not use.
extension cords. This can result in the risk
of fire or electric shock. Medical
L Completely insert the AC adaptor/power
L Consult the manufacturer of any personal
plug into the power outlet. Failure to do so
medical devices, such as pacemakers or
may cause electric shock and/or excessive
hearing aids, to determine if they are
heat resulting in a fire.
adequately shielded from external RF
L Regularly remove any dust, etc. from the (radio frequency) energy. (The product
AC adaptor/power plug by pulling it from the operates in the frequency range of 1.88
power outlet, then wiping with a dry cloth. GHz to 1.90 GHz, and the RF transmission
Accumulated dust may cause an insulation power is 250 mW (max.).)
defect from moisture, etc. resulting in a fire.
L Do not use the product in health care
L Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact an external RF energy.
authorised service centre.
L Unplug from power outlets and never touch
the inside of the product if its casing has k CAUTION
been broken open.
L Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. L Never install telephone wiring during an
electrical storm.
Installation L Never install telephone line jacks in wet
L To prevent the risk of fire or electrical shock, locations unless the jack is specifically
do not expose the product to rain or any designed for wet locations.
type of moisture. L Never touch uninsulated telephone wires or
L Do not place or use this product near terminals unless the telephone line has
automatically controlled devices such as been disconnected at the network interface.
automatic doors and fire alarms. Radio L Use caution when installing or modifying
waves emitted from this product may cause telephone lines.
such devices to malfunction resulting in an L The AC adaptor is used as the main
accident. disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.

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Important Information
L This product is unable to make calls when: 4. Use only the power cord and batteries
– the handset batteries need recharging or indicated in this manual. Do not dispose of
have failed. batteries in a fire. They may explode.
– there is a power failure. Check with local codes for possible special
disposal instructions.
Battery SAVE THESE INSTRUCTIONS
L We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries. For best performance
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is Base unit location/avoiding noise
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and The base unit and other compatible Panasonic
may be harmful if swallowed. units use radio waves to communicate with
each other.
L Exercise care when handling the batteries.
Do not allow conductive materials such as L For maximum coverage and noise-free
rings, bracelets, or keys to touch the communications, place your base unit:
batteries, otherwise a short circuit may – at a convenient, high, and central
cause the batteries and/or the conductive location with no obstructions between
material to overheat and cause burns. the handset and base unit in an indoor
L Charge the batteries provided with or environment.
identified for use with this product only, in – away from electronic appliances such as
accordance with the instructions and TVs, radios, personal computers,
limitations specified in this manual. wireless devices, or other phones.
L Only use a compatible base unit (or – facing away from radio frequency
charger) to charge the batteries. Do not transmitters, such as external antennas
tamper with the base unit (or charger). of mobile phone cell stations. (Avoid
Failure to follow these instructions may putting the base unit on a bay window or
cause the batteries to swell or explode. near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
Important safety location for better reception.
instructions
When using your product, basic safety
Environment
precautions should always be followed to L Keep the product away from electrical noise
reduce the risk of fire, electric shock, and generating devices, such as fluorescent
injury to persons, including the following: lamps and motors.
1. Do not use this product near water for L The product should be kept free from
example, near a bathtub, washbowl, excessive smoke, dust, high temperature,
kitchen sink, or laundry tub, in a wet and vibration.
basement or near a swimming pool. L The product should not be exposed to direct
2. Avoid using a telephone (other than a sunlight.
cordless type) during an electrical storm. L Do not place heavy objects on top of the
There may be a remote risk of electric product.
shock from lightning. L When you leave the product unused for a
3. Do not use the telephone to report a gas long period of time, unplug the product from
leak in the vicinity of the leak. the power outlet.

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Important Information
L The product should be kept away from heat These symbols are only valid in the European
sources such as radiators, cookers, etc. It Union. If you wish to discard these items,
should not be placed in rooms where the please contact your local authorities or dealer
temperature is less than 0 °C or greater and ask for the correct method of disposal.
than 40 °C. Damp basements should also
be avoided. Note for the battery removal
L The maximum calling distance may be procedure
shortened when the product is used in the
following places: Near obstacles such as Refer to “Battery installation”, page 8.
hills, tunnels, underground, near metal
objects such as wire fences, etc.
L Operating the product near electrical
appliances may cause interference. Move Specifications
away from the electrical appliances.
■ Standard:
DECT (Digital Enhanced Cordless
Routine care Telecommunications)
L Wipe the outer surface of the product ■ Frequency range:
with a soft moist cloth. 1.88 GHz to 1.90 GHz
L Do not use benzine, thinner, or any ■ RF transmission power:
abrasive powder. Approx. 10 mW (average power per
channel)
■ Power source:
100–240 V AC, 50/60 Hz*1
Other information 220–240 V AC, 50/60 Hz*2
■ Power consumption:
CAUTION: Risk of explosion if battery is
Base unit:
replaced by an incorrect type. Dispose of used
Standby: Approx. 0.6 W
batteries according to the instructions.
Maximum: Approx. 3.3 W
Charger:
Notice for product disposal, transfer, Standby: Approx. 0.1 W
or return Maximum: Approx. 2.2 W
L This product can store your private/ ■ Operating conditions:
confidential information. To protect your 0 °C – 40 °C, 20 % – 80 % relative air
privacy/confidentiality, we recommend that humidity (dry)
you erase information such as phonebook *1 KX-TGB210BX/KX-TGB212BX/
or caller list entries from the memory before KX-TGB213BX
you dispose of, transfer, or return the *2 KX-TGB210UE/KX-TGB212UE/
product. KX-TGB213UE
Note:
Information on Disposal in other L Design and specifications are subject to
Countries outside the European change without notice.
Union L The illustrations in these instructions may
vary slightly from the actual product.
L The range of the handset under maximum
conditions is 50 metres indoors and 300
metres outdoors. Please note it will
probably be shortened when near concrete
barriers, etc.

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Getting Started
■ Charger

Setting up
Connections
L Use only the supplied Panasonic AC
adaptor.*1
Hook
To power outlet
*1 PNLV226BX: KX-TGB210BX/
KX-TGB212BX/KX-TGB213BX
PNLV226E: KX-TGB210UE/
KX-TGB212UE/KX-TGB213UE
■ Base unit Battery installation
Press plug firmly. L USE ONLY Ni-MH batteries AAA (R03)
size.
L Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
L Confirm correct polarities (S, T).

Hook “Click”

Use only the supplied

telephone line cord.
To telephone
line
DSL/ADSL filter* “Click”

To power outlet Rechargeable Ni-MH ONLY

Correct Incorrect

*DSL/ADSL filter (not supplied) is required if

you have DSL/ADSL service.

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Getting Started

Battery charging Note for battery charging

Charge for about 7 hours. L It is normal for the handset to feel warm
during charging.
L Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the
unit, disconnect from power outlets and any
telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
humidity.

Battery level
Icon Battery level
5 High
6 Medium
Note when setting up 7 Low
8 Needs charging.
Note for connections
L The AC adaptor must remain connected at Panasonic Ni-MH battery
all times. (It is normal for the adaptor to feel
warm during use.)
performance (supplied batteries)
L The AC adaptor should be connected to a Operation Operating time
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a In continuous use 16 hours max.
ceiling-mounted AC outlet, as the weight of Not in use 280 hours max.
the adaptor may cause it to become (standby)
disconnected.
Note:
During a power failure L It is normal for batteries not to reach full
The unit will not work during a power failure. capacity at the initial charge. Maximum
We recommend connecting a corded-type battery performance is reached after a few
telephone (without AC adaptor) to the same complete cycles of charge/discharge (use).
telephone line or to the same telephone line L Actual battery performance depends on
jack using a T-adaptor. usage and ambient environment.
L Even after the batteries are fully charged,
Note for battery installation the handset can be left on the base unit or
charger without any ill effect on the
L Use the supplied rechargeable batteries.
batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on L The battery level may not be displayed
page 4, 6. correctly after you replace the batteries. In
this case, place the handset on the base
L Wipe the battery ends (S, T) with a dry
unit or charger and let it charge for at least 7
cloth.
hours.
L Avoid touching the battery ends (S, T) or
the unit contacts.

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Getting Started
■ Control type
A Navigator key
Controls Navigator keys functions as follows.

Handset Symbol Meaning

{v} {^} Up
{y} {3} Left
G {R} {4} Right

– {^}, {V}, {3}, or {4}: Scroll through various

lists and items.
H – {^} or {V} (v): Adjust the receiver volume
while talking.
I – {y} (Caller list): View the caller list.
J – {R} (Redial): View the redial list.
A B
K Base unit
C
L
D A

F
M

B
A A Charge contacts
B {x} (Locator)

A Ringer
B {k} (Phonebook)
C {C} (Clear)
D {C} (Talk)
Display
E Dial keypad
F Microphone
Handset display items
G Receiver Item Meaning
H Display
I {j/OK} (Menu/OK) w Within range of a base unit
J {P} (Pause) L When flashing:
Handset is searching for
K {R} (Recall/Flash)
base unit. (page 26)
L {m} (Off/Power)
M Charge contacts

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Getting Started
Note:
Item Meaning
L If you select a language you cannot read:
C Handset is on an outside call. {m} s {j/OK} s {V} 4 times s
L When flashing: {j/OK} 2 times s {r}: Select your
An incoming call is now desired language. s {j/OK} s {m}
being received or the call is
put on hold. Date and time
y Missed call*1 (page 19) 1 {j/OK}
T L Mute is on. (page 13) 2 {r}: “Set Time” s {j/OK}
L Ringer volume is off. (page
16)
3 {r}: “Date & Time” s {j/OK}
4 Enter the current date, month, and year.
5 Battery level s {j/OK}
k Phonebook is opened. Example: 15 July, 2014
15 z7 14
0 New voice mail message
received.*2 (page 21) 5 Enter the current hour and minute. s
{j/OK}
*1 Caller ID subscribers only Example: 15:30
*2 Voice mail subscribers only 15 3z
L If you enter the wrong date and/or time,
press {C} and perform again from step
3.
Turning the power on/off 6 {m}
Note:
Power on L The date and time may be incorrect after a
power failure. In this case, set the date and
Press {m}.
time again.

Power off
Dialling mode
Press {m} for about 2 seconds. If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
Initial settings “Pulse”: For rotary/pulse dial service.
1 {j/OK}
Symbol meaning: 2 {r}: “Setup” s {j/OK}
Example: {r}: “Off”
3 {r}: “Dial Mode” s {j/OK}
Press {V} or {^} to select the words in
quotations. 4 {r}: Select the desired setting.
5 {j/OK} s {m}

Display language
1 {j/OK}
2 {r}: “Setup” s {j/OK}
3 {r}: “Language” s {j/OK}
4 {r}: Select your desired language. s
{j/OK} s {m}

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Making/Answering Calls
Note:
L When editing:
Making calls – To erase a number, place the cursor to
1 Lift the handset and dial the phone the right of where you want to erase the
number. number, then press {C}.
L To correct a digit, press {C}. – To insert a number, place the cursor to
the right of where you want to insert the
2 {C} number, then press the appropriate dial
3 When you finish talking, press {m} or key.
place the handset on the base unit or
charger. Pause (for PBX/long distance service
users)
Adjusting the receiver volume A pause is sometimes required when making
Press {^} or {V} repeatedly while talking. calls using a PBX or long distance service.
When storing a calling card access number
Making a call using the redial list and/or PIN in the phonebook, a pause is also
The last 10 phone numbers dialled are stored needed (page 14).
in the redial list (each 24 digits max.). Example: If you need to dial the line access
1 {R} number “0” when making outside calls with a
PBX:
2 {r}: Select the desired phone number.
L When the number matches a phone 1 z s {P}
number stored in the phonebook, the 2 Dial the phone number. s {C}
stored name in the phonebook is Note:
displayed. L A 3 second pause is inserted each time {P}
3 {C} is pressed. Repeat as needed to create
longer pauses.
Editing/erasing/storing numbers in
the redial list
1 {R}
Answering calls
2 {r}: Select the desired phone number.
s {j/OK} 1 Lift the handset and press {C} when the
unit rings.
3 Proceed with the desired operation.
L You can also answer the call by
■ Editing a number before calling: pressing any dial key from z to 9, *,
{r}: “Edit & Call” s {j/OK} s or y. (Any key answer feature)
Press {3} or {4} to move the cursor.
s Edit the number. s {C} 2 When you finish talking, press {m} or
place the handset on the base unit or
■ Erasing a number:
charger.
{r}: Select “Erase” or “Erase All”.
s {j/OK} 2 times s {m}
■ Storing a number to the
Auto talk
phonebook: You can answer calls simply by lifting the
{r}: “Save TEL No.” s {j/OK} handset off the base unit or charger. You do
s To store the name, continue from not need to press {C}. To turn this feature on,
step 3, “Adding entries”, page 14. see page 17.

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Making/Answering Calls
If you subscribe to both Caller ID and Call
Adjusting the handset ringer volume Waiting with Caller ID services, the 2nd
■ While the handset is ringing for an caller’s information is displayed after you hear
incoming call: the call waiting tone on the handset.
Press {^} or {V} repeatedly to select the 1 Press {R} to answer the 2nd call.
desired volume.
2 To switch between calls, press {R}.
■ Programming the volume beforehand:
1 {j/OK} Note:
L Please contact your service provider/
2 {r}: “Ringer Setup” s {j/OK} telephone company for details and
3 {r}: “Volume” s {j/OK} availability of this service in your area.
4 {r}: Select the desired volume.
5 {j/OK} s {m} Temporary tone dialling (for
rotary/pulse service users)
Press * before entering access numbers
which require tone dialling.
Useful features during a
call Call share
Available for:
Mute KX-TGB212/KX-TGB213
While mute is turned on, you can hear the
other party, but the other party cannot hear You can join an existing outside call.
you. To join the conversation, press {C} when the
1 Press {j/OK} during conversation. s other handset is on an outside call.
{r}: “Mute” s {j/OK} Note:
L T is displayed. L To prevent other users from joining your
conversations with outside callers, turn the
2 To return to the conversation, press privacy mode on (page 17).
{j/OK}. s {r}: “Mute” s {j/OK}

Recall/flash
{R} allows you to use the special features of
your host PBX such as transferring an
extension call, or accessing optional
telephone services.
Note:
L To change the recall/flash time, see page
17.

For call waiting or Call Waiting

Caller ID service users
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.

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Phonebook
3 Edit the name if necessary (12 characters
max.; page 23). s {j/OK}
Handset phonebook 4 Edit the phone number if necessary (24
The phonebook allows you to make calls digits max.; page 12). s {j/OK}
without having to dial manually. You can add 2 times
50 names and phone numbers, and confirm 5 {m}
the number of entries (page 14).
Editing an entry and making a call
Adding entries
1 Find the desired entry (page 14). s
1 {k} {j/OK}
2 {r}: “New Entry” s {j/OK} 2 {r}: “Edit & Call” s {j/OK} s
3 Enter the party’s name (12 characters Press {3} or {4} to move the cursor. s
max.). s {j/OK} Edit the number (page 12). s {C}
L You can change the character entry
mode by pressing {k} (page 23). Erasing entries
4 Enter the party’s phone number (24 digits
max.). s {j/OK} 2 times Erasing an entry
L To add other entries, press {j/OK}
and repeat from step 3. 1 Find the desired entry (page 14). s
{j/OK}
5 {m}
2 {r}: “Erase” s {j/OK} 2 times
Confirming the number of entries 3 {m}

1 {k} Erasing all entries

2 {r}: “Memory” s {j/OK}
1 {k}
3 {m}
2 {r}: “Erase All” s {j/OK} 2 times

Finding and calling from a 3 {m}

phonebook entry
Chain dial
This feature allows you to dial phone numbers
Scrolling through all entries in the phonebook while you are on a call. This
1 {k} feature can be used, for example, to dial a
calling card access number or bank account
2 {r}: “Show List” s {j/OK} PIN that you have stored in the phonebook,
3 {r}: Select the desired entry. without having to dial manually.
L To view the phone number, press 1 During an outside call, press {k}.
{j/OK}. s {r}: “Phone No.” s
{j/OK} 2 {r}: Select the desired entry.
To return, press {C}. 3 Press {C} to dial the number.
4 {C} Note:
L When storing a calling card access number
Editing entries and your PIN in the phonebook as one
phonebook entry, press {P} to add pauses
1 Find the desired entry (page 14). s after the number and PIN as necessary
{j/OK} (page 12).
2 {r}: “Edit” s {j/OK}

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Phonebook
L If you have rotary/pulse service, you need
to press * before pressing {k} in step 1
to change the dialling mode temporarily to
tone. When adding entries to the
phonebook, we recommend adding * to
the beginning of phone numbers you wish
to chain dial (page 14).

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Programming

Programmable settings
You can customise the unit by programming the following features using the handset.

Programming by scrolling through the display menus

1 {j/OK}
2 Press {V} or {^} to select the desired main menu. s {j/OK}
3 Press {V} or {^} to select the desired item in sub-menu 1. s {j/OK}
L In some cases, you may need to select from sub-menu 2. s {j/OK}
4 Press {V} or {^} to select the desired setting. s {j/OK}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {m}.
Note:
L In the following table, < > indicates the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page
Ringer Setup Volume*1 – 13
<Volume 5>
Ringtone*2 – –
<Ringtone 1>
Set Time Date & Time*3 – 11
Alarm Alarm Mode
<Off>
Repeat Times
<Off>
Repeat Cycle
18
<3 Minutes>
Ringtone
<Ringtone 1>
Volume
<Volume 5>
Time Adjust*3, *4 – –
<Manual>
Phonebook Show List – 14
New Entry – 14
Erase All – 14
Memory – 14
Caller List – – 19

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Programming
Main menu Sub-menu 1 Sub-menu 2 Page
Setup Language – 11
<English>
Contrast – –
(Display contrast)
<Contrast 04>
Clock Disp.*5 – –
<On>
Auto Talk*6 – 12
<Off>
Register HS – 28
Keytones*7 – –
<On>
Dial Mode*3 – 11
<Tone>
Recall/Flash*3, *8 – 13
<600 msec.>
Privacy Mode*3, *9, *10 – –
<Off>
Change PIN*3 – 28
Intercom*9 – – 22
*1 Ringer volume cannot be turned off for paging.
*2 If you select one of the melody ringer tones, the ringer tone continues to play for several
seconds even if the caller has already hung up. You may either hear a dial tone or no one on
the line when you answer the call.
*3 If you program these settings using one of the handsets, you do not need to program the same
item using another handset. (KX-TGB212/KX-TGB213)
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”. (Caller
ID subscribers only)
To use this feature, set the date and time first (page 11).
*5 When this feature is set to off, the handset number is displayed.
*6 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*7 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys.
*8 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*9 KX-TGB212/KX-TGB213
*10To prevent other users from joining your conversations with outside callers, turn this feature
on.

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Programming
L We recommend selecting a different
ringer tone from the one used for
Special programming outside calls.
13 {r}: “Volume” s {j/OK}
Alarm 14 {r}: Select the desired volume. s
An alarm sounds at the set time (once or daily) {j/OK}
for 2 minutes. You can also customise the 15 {m}
repeat times and the repeat cycle (snooze
function). Alarm can be set for each handset. Note:
L Press {m} to stop the alarm completely.
Example: If you want the alarm to sound 3 L Press any dial key from z to 9, *, or y
times, repeating at 5 minute intervals from to stop the sound but keep the set time
7:00, you need to set the alarm as follows; and/or the snooze function activated.
Time: “07:00” L When the handset is in use, the alarm will
“Repeat Times”: “3 Times” not sound until the handset is in standby
“Repeat Cycle”: “5 Minutes” mode.
Important:
L Set the date and time beforehand (page
11).
1 {j/OK}
2 {r}: “Set Time” s {j/OK}
3 {r}: “Alarm” s {j/OK}
4 {r}: “Alarm Mode” s {j/OK}
5 {r}: Select the desired alarm option. s
{j/OK}

“Off”
Turns alarm off. Go to step 15.
“Once”
An alarm sounds once at the set time.
“Daily”
An alarm sounds daily at the set time.

6 Set the desired time. s {j/OK}

7 {r}: “Repeat Times” s {j/OK}
8 {r}: Select the desired setting. s
{j/OK}
L If you only want the alarm to sound 1
time, select “Off” and go to step 11.
9 {r}: “Repeat Cycle” s {j/OK}
10 {r}: Select the desired setting. s
{j/OK}
11 {r}: “Ringtone” s {j/OK}
12 {r}: Select the desired alarm tone. s
{j/OK}

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Caller ID Service

Using Caller ID service Caller list

Important: Important:
L This unit is Caller ID compatible. To use L Only 1 person can access the caller list at a
Caller ID features, you must subscribe to a time. (KX-TGB212/KX-TGB213)
Caller ID service. Contact your service L Make sure the unit’s date and time setting is
provider/telephone company for details. correct (page 11).

Caller ID features Viewing the caller list and calling

When an outside call is being received, the back
caller’s phone number is displayed.
Caller information for the last 50 callers is 1 {y}
logged in the caller list from the most recent L The most recent call is displayed.
call to the oldest. 2 Press {V} to search from the next recent
L If the unit cannot receive caller information, call, or press {^} to search from the oldest
the following is displayed: call.
– “Out of Area”: The caller dials from L To switch the display from name to
an area which does not provide a Caller phone number, press {j/OK}. s
ID service. {r}: “Phone No.” s {j/OK}
– “Private”: The caller requests not to To return, press {C}.
send caller information. L If the whole phone number is not
L If the unit is connected to a PBX system, shown, press {4} to see the remaining
caller information may not be properly phone numbers.
received. Contact your PBX supplier. L To switch the display from name or
phone number to date and time, press
Missed calls {4}. To return, press {3}.
If a call is not answered, the unit treats it as a 3 To call back, press {C}.
missed call and y is displayed. This lets you To exit, press {m}.
know if you should view the caller list to see
who called while you were away.
Even if only one missed call in the caller list is Editing a caller’s phone number
viewed (page 19), y disappears from the before calling back
display. When you receive another new call, y
is displayed again. 1 {y}
2 {r}: Select the desired entry. s {j/OK}
Phonebook name display 3 {r}: “Edit & Call” s {j/OK}
When caller information is received and it
matches a phone number stored in the
4 Edit the number.
phonebook, the stored name in the phonebook L Press dial key (z to 9) to add, {C} to
is displayed and logged in the caller list. delete (page 12).
5 {C}

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Caller ID Service

Erasing caller information

1 {y}
2 {r}: Select the desired entry. s {j/OK}
3 {r}: “Erase” or “Erase All” s
{j/OK}
4 {j/OK} s {m}

Storing caller information to the

phonebook
1 {y}
2 {r}: Select the desired entry. s {j/OK}
3 {r}: “Save TEL No.” s {j/OK}
4 To store the name, continue from step 3,
“Adding entries”, page 14.

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Voice Mail Service

Voice mail service

Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone. When you have
new messages, 0 is displayed on the
handset if message indication service is
available. Please contact your service
provider/telephone company for details of this
service.
Important:
L If 0 still remains on the display even after
you have listened to new messages, turn it
off by pressing and holding {C} for 2
seconds.

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Intercom/Locator

Intercom Transferring calls,

Available for: conference calls
KX-TGB212/KX-TGB213
Available for:
Intercom calls can be made between KX-TGB212/KX-TGB213
handsets.
Outside calls can be transferred or a
Note: conference call with an outside party can be
L If you receive an outside call while talking made between 2 handsets.
on the intercom, you hear interrupt tones.
To answer the call, press {m}, then press
1 During an outside call, press {j/OK}.
{C}. 2 {r}: “Intercom” s {j/OK}
L When paging the handset, the paged L C flashes to indicate the outside call
handset beeps for 1 minute. is on hold.
3 Enter the desired handset number you
Making an intercom call want to transfer to.
1 {j/OK} 4 Wait for the paged party to answer.
L If the paged party does not answer,
2 {r}: “Intercom” s {j/OK} press {C} to return to the outside call.
3 To page a specific handset, enter the 5 To complete the transfer:
handset number. Press {m}.
L To page all handsets, press *, or L The outside call is being routed to the
{j/OK} again. destination unit.
(KX-TGB213)
L To stop paging, press {m}. To establish a conference call:
Press {C}.
4 When you finish talking, press {m}. L To leave the conference, press {m}.
The other 2 parties can continue the
Answering an intercom call conversation.
1 Press {C} to answer the page.
Transferring a call without speaking
2 When you finish talking, press {m}. to the other handset user
1 Perform step 1 to 3, “Transferring calls,
conference calls”, page 22.
Handset locator 2 {m}
L The outside call rings at the other
You can locate a misplaced handset by paging handset.
it.
Note:
1 Base unit: Press {x}. L If the other handset user does not answer
L All registered handsets beep for 1 the call within 30 seconds, the call rings at
minute. your handset again.
2 To stop paging:
Base unit: Press {x}. Answering a transferred call
Handset: Press {m}. Press {C} to answer the page.

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Useful Information

Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode (page 23).
– Press {3} or {4} to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– To erase a character or number, place the cursor to the right of where you want to erase the
character or number, then press {C}.
– Press * (A→a) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press {4} to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.

Character entry modes

The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek (F), Extended
1 (o), Extended 2 (H), and Cyrillic (I). When in these entry modes except Numeric, you
can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
{k} s {r}: Select a character entry mode. s {j/OK}
Note:
L in the following tables represents a single space.
Alphabet character table (ABC)

Numeric entry table (0-9)

Greek character table (M)

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Useful Information
Extended 1 character table (p)

L The following are used for both uppercase and lowercase:

Extended 2 character table (O)

L The following are used for both uppercase and lowercase:

Cyrillic character table (P)

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Useful Information

Error messages
Display message Cause/solution
Memory Full L The phonebook memory is full. Erase unwanted entries (page 14).

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.

General use
Problem Cause/solution
The handset does not turn on even L Place the handset on the base unit or charger to turn
after installing charged batteries. on the handset.
The unit does not work. L Make sure the batteries are installed correctly (page
8).
L Fully charge the batteries (page 9).
L Check the connections (page 8).
L Unplug the base unit’s AC adaptor to reset the unit
and turn off the handset. Reconnect the adaptor, turn
on the handset and try again.
L Remove the batteries from the handset and install
again.
L The handset has not been registered to the base
unit. Register the handset (page 28).
The handset display is blank. L The handset is not turned on. Turn the power on
(page 11).
I cannot hear a dial tone. L Make sure that you are using the supplied telephone
line cord. Your old telephone line cord may have a
different wiring configuration.
L The base unit’s AC adaptor or telephone line cord is
not connected. Check the connections.
L Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly,
contact your service provider/telephone company.
I cannot use the intercom feature. L This feature is available between the handsets.
Although the handset displays “Intercom”, this
feature is not available for single handset models.

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Useful Information

Programmable settings
Problem Cause/solution
The display is in a language I L Change the display language (page 11).
cannot read.

Battery recharge
Problem Cause/solution
The handset beeps and/or 8 L Battery needs charging. Fully charge the batteries
displays. (page 9).
I fully charged the batteries, but L Clean the battery ends (S, T) and the charge
– battery level does not increase or contacts with a dry cloth and charge again.
– the operating time seems to be L It is time to replace the batteries (page 8).
shorter.

Making/answering calls, intercom

Problem Cause/solution
w is flashing. L The handset is too far from the base unit. Move
closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the base unit.
L The handset is not registered to the base unit.
Register it (page 28).
Noise is heard, sound cuts in and L You are using the handset or base unit in an area
out. with high electrical interference. Re-position the
base unit and use the handset away from sources of
interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L Unplug the base unit’s AC adaptor to reset the unit
and turn off the handset. Reconnect the adaptor, turn
on the handset and try again.
The handset does not ring. L The ringer volume is turned off. Adjust ringer volume
(page 13).
I cannot make a call. L The dialling mode may be set incorrectly. Change
the setting (page 11).
L The handset is too far from the base unit. Move
closer and try again.
L Another unit is in use.*1 Wait and try again later.

*1 KX-TGB212/KX-TGB213

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Useful Information

Caller ID
Problem Cause/solution
Caller information is not displayed. L You must subscribe to a Caller ID service. Contact
your service provider/telephone company for details.
L If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the
wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
Caller information is slow to display. L Depending on your service provider/telephone
company, the unit may display the caller’s
information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted. L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“Manual” (off) (page 16).

Liquid damage
Problem Cause/solution
Liquid or other form of moisture has L Disconnect the AC adaptor and telephone line cord
entered the handset/base unit. from the base unit. Remove the batteries from the
handset and leave to dry for at least 3 days. After the
handset/base unit are completely dry, reconnect the
AC adaptor and telephone line cord. Insert the
batteries and charge fully before use. If the unit does
not work properly, contact an authorised service
centre.

Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.

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Useful Information

Registering a handset to the base unit

1 Handset:
{j/OK}
2 {r}: “Setup” s {j/OK}
3 {r}: “Register HS” s {j/OK}
4 Base unit:
Press and hold {x} for about 5 seconds. (No registration tone)
L If all registered handsets start ringing, press {x} again to stop, then repeat this step.
(KX-TGB212/KX-TGB213)
5 Handset:
Wait until “PIN:____” is displayed. s Enter the base unit PIN (default: “0000”). s
{j/OK}
L If you forget your PIN, contact an authorised service centre.
L The next step must be completed within 90 seconds.
6 Wait until a long beep is heard and then enter the desired handset number you want to
register.
L When the handset has been registered successfully, w stops flashing.
L If w is still flashing, start again from step 1.

Deregistering a handset
A handset can cancel its own registration to the base unit, or other handsets registered to the
same base unit. This allows the handset to end its wireless connection with the system.
1 {j/OK}y131 s Enter the base unit PIN (default: “0000”).
L All handsets registered to the base unit are displayed.
2 Enter the desired handset number you want to cancel. s {j/OK}
L A confirmation tone sounds.
3 {m}

Changing the base unit PIN (Personal Identification Number)

Important:
L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to
you. If you forget your PIN, contact an authorised service centre.
1 {j/OK}
2 {r}: “Setup” s {j/OK}
3 {r}: “Change PIN” s {j/OK}
4 Enter the current 4-digit base unit PIN (default: “0000”).
5 Enter the new 4-digit base unit PIN.
6 Enter the new 4-digit base unit PIN again. s {m}

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Index

Index
A Alarm: 18
Answering calls: 12
Auto talk: 12
B Battery: 8, 9
C Caller ID service: 19
Caller list: 19
Caller list edit: 19
Call share: 13
Call waiting: 13
Call Waiting Caller ID: 13
Chain dial: 14
Character entry: 23
Conference calls: 22
Control type: 10
D Date and time: 11
Dialling mode: 11
Display
Contrast: 17
Language: 11
E Error messages: 25
H Handset
Deregistration: 28
Locator: 22
Registration: 28
I Intercom: 22
K Keytones: 17
M Making calls: 12
Missed calls: 19
Mute: 13
P Pause: 12
Phonebook: 14
PIN: 28
Power failure: 9
Power on/off: 11
Privacy mode: 17
R Recall/flash: 13
Redialling: 12
Ringer tone: 16
T Temporary tone dialling: 13
Time adjustment: 16
Transferring calls: 22
Troubleshooting: 25
V Voice mail: 21
Volume
Receiver: 12
Ringer (Handset): 13

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Notes

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Notes

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For your future reference

We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

Web Site: http://www.panasonic.net/
© Panasonic System Networks Co., Ltd. 2014

PNQX6573ZA TC0614MU0