© 2017 SAP SE or an SAP affiliate company. All rights reserved.

Product Solution Brief

SAP Hybris Sales Cloud

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Selling today is more complex
than ever.
You need to know your customer’s unique challenges, their industry, what they like
and how to help them achieve their business objectives.

To top it off, customers themselves are better informed, socially-connected and able to
switch products, services and vendors more easily than ever before. More importantly, they
are now starting the buying cycle well before they are engaging withsales people. In fact,
your customers are shutting you out for more than half of the sales cycle.

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© 2017 SAP SE or an SAP affiliate company. All rights reserved.

As a result, growing revenues and running a profitable sales organization means
you’ve got a lot more on your plate to manage, such as:

Equipping your sales Enabling your teams Gaining customer Delivering the right
people with tools they to work together as a insight in real time message
want to use, well-oiled machine, while keeping costs in and effectively
and help them sell more to shorten sales cycles check. engaging your
effectively anytime and and ensure revenue customers at every
anywhere. predictability. stage of their journey.

Meet today’s sales challenges head-on

and win with SAP Hybris Sales Cloud
Align your selling process to the buying journey so that your selling motion is focused on
helping buyers move through each stage. Make every interaction at every stage meaningful
and you will engage and win today’s empowered customers.

To overcome these challenges, high-

performing sales organizations are
super-charging their sales forces with SAP
Hybris Sales Cloud. Built on maximizing
sales productivity, it’s an easy-to-use,
cloud sales application that goes beyond
the traditional approach to CRM.

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Your salespeople will love SAP Hybris
Sales Cloud because they can now
close more deals faster with:

THE ABILITY TO SELL ANYTIME, EASY, INSTANT ACCESS TO BACK-OFFICE

ANYWHERE, ON ANY DEVICE. INFORMATION
Be Productive, even when you’re offline. Spend to provide a complete customer view and
less time on chasing down information and more flexibility to create orders, quotes and service
time with your customer. tickets on-site.

ACCESS TO REAL-TIME CUSTOMER PREDICTIVE ANALYTICS AND INSIGHT TO

ANALYTICS AND SALES DATA INCREASE CHANCES OF WINNING.
in the context of their accounts and See realtime-visibility and predictabilty into
opportunities to help them engage and connect your business, enabing you to make changes in
with customers in a personal, relevant way. realtime and guide and coach your sales team.

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© 2017 SAP SE or an SAP affiliate company. All rights reserved.

Everything you need to sell more, act
faster and be relevant, everytime.
To give sales people the agility and power to find answers, engage in meaningful
customer conversations, and deliver the right impact every time. Salespeople
need a new set of capabilities that enhance the selling process. Going beyond
the traditional approach to CRM sales software, SAP Hybris Sales Cloud
maximizes sales effectiveness of your sales reps to engage and win customers
like never before.

ACTIVITY ADVISOR OUT-OF THE BOX BUYING CENTER

LNTERACTIVE DASH BOARDS
Guide sales to perform activities See how your customer is
AND REPORTS
based on the opportunity phase organized and who is involved
to accelerate the close. Gain real-time visi-bility and and influenti al in the buying
action able insights process based on historical
contact and opportunity
information.

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© 2017 SAP SE or an SAP affiliate company. All rights reserved.

Key Features

MOBILITY ACCOUNT MANAGEMENT AND OPPORTUNITY MANAGEMENT

INTELLIGENCE AND INSIGHTS
Make every interaction count
anywhere and anytime with Make fast account updates, get Accelerate sales wins by rapidly
seamless mobile support for complete customer intelligence tracking activities, collaborating
iPhone, iPad, Android devices, and keep everyone in the loop with internal teams, customers
Windows tablets, and Apple so that you and your team are and partners, submitting quotes
Watch. Engage in real time delivering the right impact in and sales orders in seconds,
with your customers, manage every customer conversation. keeping tabs on the competition
your activities, and track your Quickly scan a business card and obtaining guided selling
performance, even when from your mobile device to create materials specific to each deal.
you’re offline. a lead or opportunity as soon as
you get it.

REAL-TIME ANALYTICS PREDICTIVE ANALYTICS AND EMAIL AND NOTES

MACHINE LEARNING INTEGRATION
Track your performance in
real-time and proactively drive Discover new leads and Work more efficiently leveraging
the right opportunities to close uncover new opportunities in office productivity tools you
while steering clear of unwanted existing accounts with real- use every day. Integration with
surprises. Forecast with ease time predictive scoring. Quickly Microsoft Outlook, Google Gmail,
and perform what-if analysis to identify top account influencers Lotus Notes and Evernote, means
learn where to focus. With out of and bring them into the sales no double data entry and key
the box interactive dashboards, process. Combine the right mix of customer information and notes
embedded reports with real-time products, people and partners to stay automatically in sync.
content, and advanced analysis maximize the chance of winning
tools, you’ll avoid end of quarter the deal.
surprises.

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© 2017 SAP SE or an SAP affiliate company. All rights reserved.

PRODUCTIVITY AND COLLABORATION AND BACK-OFFICE INTEGRATION
PERSONALIZATION SOCIAL SELLING AND MASH-UPS
Designed for today's salesperson, Accelerate sales cycles by Get back-office information
the ease-of-use, with innovative collaborating effectively with pushed to you in real-time so
features such as Tagging, your sales team, internal experts, that you no longer need to hunt
Flagging, ln-Line Editing and the customers, and partners - all for pricing, quotes or other
Shelf. Custom fields, reports in the context of your accounts order to-cash information.
and tiles enable sales people and opportunities with built- With native SAP ERP and SAP
to personalize their experience in integration to SAP Jam CRM integration and business
and get quick access to the Collaboration, for enterprise application mash-ups, you·re
information they need. social collaboration. Build long- always effortlessly up-to-speed
term relationships by engaging on your accounts.
customers in kick-off meetings,
requirements collection, or issue
resolution.

SALES PERFORMANCE CLOUD-BASED PLATFORM INDUSTRY EDITIONS

MANAGEMENT
Get up and running quickly and lndustry-specific capabilities like
Turn sales strategy into action hassle free with cloud-based Retail Execution, Visit Planning,
by guiding and coaching sellers delivery. Go easy on your budget Design Win Registration, and
with ways to increase revenue, with simple subscription pricing. Wealth Management, Project
and exceed goals and objectives. and Bid Management, allow
Your team can also sell faster you to target your approach
and perform better with the right to meet the unique needs of
solution for territory management, customers. Learn more about
pipline management, forecasting, our specific capabilities across
quota planning and reporting industries such as consumer
and analytics. In addition, helping products and wholesale, discrete
sales teams from day one with manufacturing, professional
quick and easy onboarding, sales services, high tech, financial,
enablement, learning, coaching, automotive, manufacturing,
and leadership development is public service and more.
possible through the integration
with SAP SuccessFactors and SAP
Jam Collaboration.

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SAP Hybris Sales Cloud
helps you and your team sell
more, anytime, anywhere.

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© 2017 SAP SE or an SAP affiliate company. All rights reserved.

 www.hybris.com

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