Scribd
Upload
79 views

Psyc 3102 Resume

Natalia G. Ramirez is seeking a position that utilizes her skills and abilities. She has over 3 years of customer service experience in retail roles at Marshalls, Tropical Smoothie, Toys "R" Us, and Superior Service Click Me as a party host. Ramirez is currently pursuing a Bachelor of Science in Psychology with a minor in Biology from the University of Texas at El Paso, anticipated to graduate in May 2022. She is bilingual in English and Spanish and has strong communication, organizational, and computer skills.

Uploaded by

api-534323058
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
79 views

Psyc 3102 Resume

Natalia G. Ramirez is seeking a position that utilizes her skills and abilities. She has over 3 years of customer service experience in retail roles at Marshalls, Tropical Smoothie, Toys "R" Us, and Superior Service Click Me as a party host. Ramirez is currently pursuing a Bachelor of Science in Psychology with a minor in Biology from the University of Texas at El Paso, anticipated to graduate in May 2022. She is bilingual in English and Spanish and has strong communication, organizational, and computer skills.

Uploaded by

api-534323058
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

NATALIA G.

RAMIREZ
(915)242-9399 | [email protected]

OBJECTIVE

My objective is to obtain a position in a company where my skills and abilities can be of use. I’m
motivated to be part of a company that values a high energy workplace with ambitious and
advancement in different opportunities. I would like to convince you that my knowledge and
energy to work would be an asset to you and to your company.

EXPERIENCE

Marshalls

Sales Associate | November 2019- Present

◦ Support and maintain positive store culture through honesty, integrity, and respect
◦ Accurately ring customer purchases/returns and count change back to customer according
to established operating procedures 
◦ Promote credit and loyalty programs during customer interactions
◦ Accurately process and prepare merchandise for the sales floor following company
procedures and standards 
◦ Initiate and participate in store recovery as needed throughout the day 
◦ Maintain all organizational, cleanliness, and recovery standards for the sales floor and
participate in the maintenance/cleanliness of the entire store

Tropical Smoothie

Team Member | July 2018 - June 2019

◦ Customer Service: Face to face interaction with team members and customers.
◦ Prepared customer order in a timely manner to reduce labor cost
◦ Increased purchase totals by recommending additional items.
◦ Achieved customer satisfaction with accurate recommendations and a positive attitude.
◦ Multitasking serving the customer’s needs and handling register.
Toys “R’ Us

Seasonal Sales Associate | October 2017 – June 2018

◦ Provided excellent customer service at the front end by quickly ringing customers through,
processing payments, and properly bagging merchandise.
◦ Fulfill customers shopping needs during peak seasons such as the holidays and anniversary
sales while maintaining high customer satisfaction.
◦ Demonstrated Toys “R” Us culture of service excellence; serving customers exceptionally
well and making customers experience enjoyable.
◦ Actively promoted TRU Rewards Mastercard and Product Protection Plans; contributing to
stores profitability.
◦ Computer Work/ Data Entry. Programs worked with are Excel, Microsoft, Microsoft
Outlook.

Superior Service Click Me


Party Host | February 2015 – September 2017
◦ Upheld food safety standards at all times.
◦ Achieved high sales percentage with consultative, value-focused customer service
approach.
◦ Informed customers about sales and promotions in a friendly and engaging manner.

EDUCATION

Bachelor of Science in Psychology with a minor in Biology


The University of Texas at El Paso (UTEP)
Anticipated: 05/2022
Major GPA: 3.75
Overall GPA: 3.50

QUALIFICATIONS

◦ Excellent Verbal and Communication Skills in both English and Spanish.


◦ Three years of experience working in Customer Service.
◦ Strong skills in organizing workflow, ideas, materials, and people.
◦ Ability to handle finances in a responsible manner.
◦ Computer and Office Knowledge

You might also like