READING

In the Reading test, you will read a variety of texts and answer several different types of reading
comprehensive questions. The entire Reading test will last 40 minutes. There are three parts,
and directions are given for each part. You are encouraged to answer as many questions as
possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers in the
test book.

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices
are given below each sentence. Select the best answer to complete the sentence. Then mark the
letter (A), (B), (C), or (D) on your answer sheet.

51. Ms. Chambers ------ to finish processing all the accounts by tonight.
(A) pursues
(B) designs
(C) explains
(D) intends
52. There are some ------- job ads in the company newsletter in case any employee might know
someone who can fill those positions.
(A) updated
(B) update
(C) updating
(D) updates
53. Construction of the new bank branch was completed on time ------- the unseasonably wet
weather.
(A) even though
(B) as if
(C) in spite of
(D) nevertheless
54. Intended vacation times require a notification period of at least two weeks ------
(A) in advance
(B) initially
(C) behind
(D) ago
55. The government sends teams of ------ to check the quality of the tap water in both urban
and rural counties.
(A) inspected
(B) inspectors
(C) inspections
(D) inspect
56. When completing international orders online, customers must remember the added
shipping and handling ------ in the total.
(A) guidelines
(B) rights
(C) charges
(D) concerns
57. Because of her ------ work ethic, Mrs. Moon, head of the marketing team, was awarded the
Frank Watkins Award in May 2005.
(A) strong
(B) dependent
(C) finished
(D) probable
58. Customers ------- purchase their orders from the website of Westminster Books receive an
automatic discount of at least 10%.
(A) who
(B) whom
(C) whoever
(D) whose
59. Consider volunteering at a nonprofit agency to gain new skills and experience that can help
------ your transition into a new job.
(A) easily
(B) ease
(C) eased
(D) easeful
60. Once the cause of the flooding on the ground level has been ------, the warehouse can
resume operation.
(A) find
(B) finding
(C) found
(D) being found
61. The advertising ------ of smaller businesses often leave them without enough exposure in
local media.
(A) viewers
(B) fees
(C) budgets
(D) scenes
62. After making ------ final decision, please inform the secretary, Mrs. Chester.
(A) your
(B) mine
(C) yours
(D) my
63. ------ those applicants who have graduated after four years at an accredited university will
be considered for the position.
(A) Almost
(B) Only
(C) Entirely
(D) Neither
64. The business weekly magazine suggested that ------ shipping problems in the upcoming
holiday season, businesses should encourage customers to shop early.
(A) avoid
(B) avoided
(C) to avoid
(D) avoids
65. Because of operating ------, Fayette Industries seeks to operate its manufacturing plants in
only certain parts of the country.
(A) values
(B) profits
(C) outcomes
(D) costs
 PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each
text. Four answer choices for each question are given below the text. Select the best answer
to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 66-69 refer to the following letter.

January 28
Ojas Ramachandran
Sawat Clothing Company
Bengaluru 560 001
Kamataka, India

Dear Mr. Ramachandran:

We are writing to let you know about a temporary 66.
------- in our order fulfillment service. On
March 20, we will begin moving all of our inventory to a new warehouse in Kyoto.67. -------
The move will take up to two weeks, 68.
------- which time we will be unable to ship overseas
orders. 69.
------- any delays, please place your next order by March 14. If you have any
questions, please don't hesitate to contact me.

Sincerely.
Aiko Oba
Customer Service Director

66. (A) extension 68. (A) rather than

(B) solution (B) due to
(C) improvement (C) during
(D) disruption (D) above
67. (A) This will allow us to keep a larger variety of 69. (A) To avoid
items in stock. (B) Having avoided
(B) These will be available at a special price for (C) Avoids
a limited time. (D) Avoided
(C) Warehousing has become an important
industry in the region.
(D) You can track the status of your order on our
Web site.
Questions 70-73 refer to the following article.
Laptop Funds Approved
New technology 70.
------- to the students of Fairmont. On Tuesday, Mayor Suzanne Kuiper
announced that her "Tech Now" proposal was approved by the Board of Supervisors. 71.
-------

The program allots $35,000 to each school in the city for the purchase of laptop computers.

Students will be allowed to take home the laptops 72.

------- of the time for special assignments
and class projects, but they will normally be available to the students only 73.
------- school
hours.

70. (A) came 72. (A) some

(B) was coming (B) many
(C) is coming (C) none
(D) comes (D) all

71. (A) The vote took place on Monday, June 2. 73. (A) At
(B) The laptops will be purchased at a discount (B) On
rate. (C) During
(C) The final decision is highly anticipated. (D) With
(D) Nevertheless, the mayor remains content
with the decision.
 PART 7

Directions: In this part, you will read a selection of texts, such as magazine and newspaper
articles, e-mails, and instant messages. Each text or set of texts is followed by several questions.
Select the best answer for each question and mark the letter(A), (B), (C), or (D) on your answer
sheet.

Questions 74- 75 refer to the following text message.

74. Why did Mr. Hadi send the text message 75. What will Mr. Hadi probably do next?
to Ms. Sorenson? (A) Look for his computer
(A) To ask if she found his power cord (B) Return to his office
(B) To request that she contact a customer (C) Buy a power cord
(C) To remind her to recharge a device (D) Call technical support
(D) To confirm the location of a sales
appointment

Questions 76-78 refer to the following invoice.

Omicron Premier Services Ltd.

83 Malet Street
London
WC1E 7HU
----------------------------------------------------------------------------------------
---------------
Invoice: 1Z67HN2
Arrival Date: 3 April

Bill to: Ship to:

Dr. John Kwang Overbrook Hospital
Overbrook Hospital 27 St. Stephens Green
Dublin, Ireland

Item number Description Item Price

12B 5 Boxes Small £12
Bandages
12C 10 Boxes Large £30
Bandages
431Z* 2 Boxes Large Sterile £5
Gloves
10CD 5 Large Knee Braces £25
TOTAL £72

Payment due upon receipt of goods.

* Item 431Z will be shipped at a later date as it is currently not in the

warehouse.
76. What most likely is Omicron Premier 78. What is indicated about the gloves?
Services? (A) They are out of stock at the moment.
(A) A hospital (B) They are available in one size only.
(B) A doctor’s office (C) They are no longer manufactured.
(C) A shipping company (D) They are the wrong brand.
(D) A medical supply company

77. According to the invoice, what will happen

on April 3?
(A) An invoice will be revised.
(B) An order will be placed.
(C) A payment will be refunded.
(D) A shipment will be delivered
Questions 79 – 80 refer to the following online chat discussion.

‘’
－ □ X

Pamela Carter [3:44 P.M.]

Hi Oswaldo. Did you look at the pictures of the East Fourth Street property?
Oswaldo Medrano [3:45 P.M.]
Yes, I did. Given that many of our designers and editors are working remotely, is all that
space really necessary?
Pamela Carter [3:47 P.M.]
Yes, but as we grow more will be working on site.
Oswaldo Medrano [3:48 P.M.]
That may not be for a while, though.
Pamela Carter [3:50 P.M.]
We should consider both our immediate and long- term needs. The building offers ample
room to allow for staff expansion.
Oswaldo Medrano [3:52 P.M.]
That’s true. Our requirements may change. Especially when we start signing contracts
with more authors.

⚫⚫⚫

79. At what type of business do the people 80. At 3:52 P.M., what does Mr. Medrano
most likely work? most likely mean when he writes, “That’s
true”?
(A) A publishing company
(B) A moving company (A) An alternative space should be rented.
(C) A real estate agency (B) A new space will be too expensive.
(D) A local interior design film (C) The property may suit their needs in
the future.
(D) The property needs structural
improvements.
Questions 81-82 refer to the following brochure page.

VENTURE SOLUTIONS
As our corporate client, you
• gain access to cutting-edge technology
• pay only for what you use, thus reducing hardware and software expenses
• enjoy our streamlined, up-front, and ongoing billing

we provide
• customized software production and regular maintenance of on-site hardware
(requires one-year contract)
• management and regular upgrades of applications and databases
• storage, backup, and data recovery
• an around-the-clock service center for last resolution of issues
• access to our exclusive Venture Remote Monitoring (VRM) system

81. What is one of the services offered by 82. What is mentioned about ongoing
Venture Solutions? care of computer equipment?
(A) Legal advice (A) It must be purchased for a
(B) Office accounting minimum of one year.
(C) Building maintenance (B) It is recommended for older
(D) Software development computer systems.
(C) It is performed by external
consultants.
(D) It is not available to new
customers.
Questions 83-85 refer to the following policy statement.

Dubai Ecological Construction Expo

Exhibit Hall Rules
BADGE CONTROL

Admission to the exhibit hall is restricted to exhibitors from qualified companies,

exposition attendees, and logistics personnel.
Badges are required on the floor at all times, including during move-in and move-
out days.
• Exhibitor badges will be given to the company’s primary contact for
distribution to that exhibitor’s personnel.
• The number of badges assigned to each exhibitor will be based on the size
of booth space the company has rented.
• Anyone on the floor who is not officially registered will be evicted from
the show.
• False certification of any individual as a company’s exhibition
representative, or misuse of exhibitor badges, will be just cause for
removing the exhibit from the floor.
83. What is the purpose of the policy 85. What must a company do to increase
statement? the number of employees working at its
(A) To outline the registration process exhibit?
(B) To provide details about setting (A) Rent a larger space for its exhibit
up exhibits (B) Request extra exhibitor badges
(C) To specify who is permitted in the online
exhibit hall (C) Apply for an exemption to the
(D) To describe facilities that are staff limit
available to participants (D) Speak directly to an expo
representative

84. How will individual team members

obtain a badge?
(A) They will receive badges from an
expo official when they check in.
(B) They will print out badges directly
from the expo registration Web
page.
(C) Personalized badges will be sent
to them in the mail.
(D) A company representative will
pass out badges to them.
Questions 86-90 refer to the following e-mail and business plan.

To: Anna Browne <[email protected]>

From: Stefania Floros <[email protected]>
Date: December 22
Re: Business plan
Attachment: Floros revised

Dear Ms. Browne,

Thank you for helping me to secure funding for my new business. I have reviewed your
feedback and changed my business plan accordingly. As you suggested, I have added a
section that identifies our anticipated customer population. The revised version is attached.
I believe this completes the necessary paperwork for my loan application. If you have
further questions, please do not hesitate to contact me.
I look forward to receiving your official approval of my application.
Sincerely,
Stefania Floros

Revised Business Plan: Sole Assortment

Section 1. Purpose
Raleigh Street has become a vibrant district of eateries, shops, and entertainment venues.
My business, Sole Assortment, will fill a very significant gap among the existing apparel
shops and department stores. Sole Assortment will focus on women's shoes and accessories.
We are committed to offering high-quality footwear at affordable prices in a relaxing,
customer-centered environment.
Section 2. Target Market
Sole Assortment will serve women who work in the surrounding area, Because many office
buildings are within walking distance, customers from the target market are likely to
frequent the store during mid-day breaks and at the end of the business day. Weekend
customers are those who come to the area for shopping, dining, and entertainment.
Section 3. Estimated Timeline
The grand opening is scheduled for May 10. The anticipated deadlines for each stage of the
timeline are:
February 25 Sign lease and obtain business permit
March 31 Renovate space and install displays
April 30 Post job announcements, complete interviews, and hire staff
May 7 Load inventory and prepare for opening
Section 4. Financial Information
See attached projection sheet for details about anticipated expenditures and profits.
86. What is the purpose of the e-mail? 89. What type of business does Ms.
(A) To acknowledge a recent job promotion Floros plan to start?
(B) To give instructions on getting a permit (A) A gourmet restaurant
(C) To offer advice to a new business owner (B) An employment agency
(D) To respond to a specific suggestion (C) A beauty salon
87. In the e-mail the word “secure” in paragraph (D) A shoe shop
1, line 1, is closest in meaning to 90. According to the business plan,
(A) guard what information was submitted
(B) obtain separately?
(C) save (A) Letters of recommendation
(D) fasten (B) Names of contracted suppliers
88. What section of the business plan was (C) Details about estimated costs
added? (D) A list of inventory items
(A) Section 1
(B) Section 2
(C) Section 3
(D) Section 4
Questions 91-95 refer to the following announcement, instructions, and e-mail.

People Needed for Focus Groups

Westwood Market Research is recruiting adults 22 to 65 years old to participate in a
study about travel at Rivergrove Hotel's conference centre at 38 Coe Palkway during the
first week of May. Study participants will listen to a series of advertising messages and
engage in a discussion led by a moderator. Participants will be compensated for the two-
hour session. If you are interested, please call Westwood at 204-555-0172 and mention
study 89. You will then be directed to respond to a brief screening questionnaire to
ensure that you are eligible to participate.

Mary,
Thank for agreeing to facilitate four focus groups for Travel Rex at the Rivergrove Hotel.
Below is the schedule. As this is a study for a travel industry Web site, the client wanted
us to locate people who travel often, either for work or for leisure. Each group will be
composed of 25 people.
Ages Dates for the 5:00 to 7:00 P.M. Sessions
22 - 30 Monday, 1 May
31 - 44 Tuesday, 2 May
45 - 55 Wednesday, 3 May
56+ Thursday, 4 May

For each group, you’ll read the scripts for four advertisements, each emphasizing a
different feature of Travelrex.ca.

Advertisement 1 —Shopping for airline fares

Advertisement 2 —Major travel destinations
Advertisement 3 —Group-travel discounts
Advertisement 4 —Comparing vehicle rental rates

When recording the group interaction, make sure participants' name tags can be seen. This
will allow us to mention participants by name when we review the video and compile our
analysis for the client. Let me know if you have any questions.
Kristina Balubal
To: becky [email protected]
From: [email protected]
Date: 15 May
Subject: Study 89
Attachment: Study 89 results

Dear Becky,
I just want to let you know that we have completed research for the target markets your
company requested. As you can see from the attachment, one message stood out as the
most well liked among all four groups. This message presents overviews of the most
common journeys travelers take. Please let me know when you're available to meet. We
can view the video together and go over the results in more detail.
Best regards,
Kristina Balubal
Client Services Manager, Westwood Market Research

91. What is NOT suggested about focus group 94. According to the instructions, why
participants? were participants provided with name
(A) They have traveled frequently. tags?
(B) They are Web-site designers (A) So that they could be assigned to
(C) They were paid for their time. the correct group
(D) They had to answer preliminary (B) So that they could be allowed to
questions over the phone. enter the conference center
(C) So that the researchers could easily
92. In the instructions, the word “locate” in identify them
paragraph 1, line 3, is closest in meaning to (D) So that the discussion
(A) find environment would be relaxed
(B) fix
(C) notice 95. Based on results from the study, what
(D) describe advertisement was the most popular?
(A) Advertisement 1
93. What is indicated about study 89? (B) Advertisement 2
(A) It included only business travelers. (C) Advertisement 3
(B) It took place all in one day. (D) Advertisement 4
(C) It was conducted at Travel Reis
headquarters.
(D) It comprised four groups of equal
size.
Questions 96-100 refer to the following article, newspaper editorial, and e-mail.

CORDOVA (May 6) – Cordova city officials have begun

preliminary discussions about what to do with Lowell Street
Bridge, a historic city landmark that is in dire need of an upgrade.
While costly restoration options are being considered, several
factors make demolition a more likely outcome.
“It's a tough decision and one we don't intend to make hastily,”
said city planner Colin Barnwell. “So far, it seems that replacing
the bridge makes the most financial sense.”
Price isn't the only consideration, however. According to
structural engineer Steve Pachenco, traffic flow is another
important factor. “Highway 49 will soon be broadened from two
lanes to four. Then, Lowell Street Bridge will no longer be able
to accommodate the increase in vehicles,” he said. “The way I see
it, a wider, more modern bridge is inevitable.”
For residents who want to share their opinions and ideas, the city
council will be holding a public input session at Helman Square
next Thursday at 11:00 A.M.

Letters to the Editor

May 7 - I'm writing in response to yesterday's article about Lowell Street Bridge.
This bridge is an invaluable part of Cordova's cultural identity and it is in the city's
best interest to keep it intact. Considering the tremendous amount of income the
cultural-heritage-tourism industry brings to the city annually, I would argue that the
short-term costs of restoring this historic landmark would be economically
worthwhile.
—Maria Cantu, member of the Cordova Preservation Society (CPS)
 To: [email protected]
From: [email protected]
Date: May 19
Subject: Lowell Street Bridge Update

Dear CPS Members,

Congratulations! Thanks to our strong community presence at the city council event, and
after countless phone calls to city council members, it looks like Lowell Street Bridge
will not be demolished after all! The Cordova Times published an article today stating
that the city is now planning to relocate the bridge to the Eastside cultural district, where
it will be used for foot traffic rather than motor vehicles.
This decision is surely due in part to the fact that each of you voiced your opinions last
Thursday.
Thanks again,
Leo Contreras, Cordova Preservation Society Community Organizer

96. In the article, what is indicated about the 99. Why does Mr. Contreras congratulate Cps
city of Cordova? members?
(A) It plans to start offering tours. (A) They have elected new leadership.
(B) It is going to increase its budget. (B) They have been featured in a
(C) It will soon start a road expansion newspaper articles.
project. (C) They have helped influence a city
(D) It is enforcing new traffic regulations. decision.
(D) They have secured additional funding
97. What is NOT implied about Ms. Cantu? from the city.
(A) She values a city landmark. 100. What is suggested about CPS members?
(B) She worked with Mr. Pachenco (A) They helped repair a structure.
(C) She disagrees with Mr. Barnwell. (B) They meet regularly every Thursday
(D) She read the May 6 newspaper (C) Some of them spoke at Helman
article. Square.
98. In the e-mail, the word "countless” in (D) Some of them live in the Eastside
paragraph 1, line 2, is closest in meaning cultural district.
to
(A) numerous
(B) unrecorded
(C) insignificant
(D) registered
ANSWER KEY:
51. D 75. B
52. A 76. D
53. C 77. D
54. A 78. A
55. B 79. A
56. C 80. C
57. A 81. D
58. A 82. A
59. B 83. C
60. C 84. D
61. C 85. A
62. A 86. D
63. B 87. B
64. C 88. B
65. D 89. D
66. D 90. C
67. A 91. B
68. C 92. A
69. A 93. D
70. C 94. C
71. A 95. B
72. A 96. C
73. C 97. B
74. B 98. A
99. C
100. C