Solarwinds Network Management Guide: Revision: H2Cy10
Solarwinds Network Management Guide: Revision: H2Cy10
Management Guide
Revision: H2CY10
The Purpose of this Guide
In keeping with the blueprint theme of the Cisco Smart Business Related Documents
Architecture (SBA) for Government Midsize Agencies, this guide describes
the SolarWinds’ Orion family of network management products which are Before reading this guide
designed with an ‘out of the box’ deployment that is simple, fast, affordable,
scalable, and flexible.
Data Center Deployment Guide
This guide organizes the various tasks by Day 0, Day 1, and Day 2+ to help
clarify the recommended timing of tasks when using the Orion products in
conjunction with the configuration modules in this guide.
Data Center Configuration Guide
Data Center
Deployment Guide
Data Center
Configuration Guide
Network Management
Guides
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Guiding Principles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Agency Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Technology Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Physical Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ACE Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Deploying ACE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Appendix A: ACE 4710 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Appendix B: Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Appendix C: SBA for Midsize Agencies Document System. . . . . . . . . . . . . . . 24
ALL DESIGNS, SPECIFICATIONS, STATEMENTS, INFORMATION, AND RECOMMENDATIONS (COLLECTIVELY, "DESIGNS") IN THIS MANUAL ARE PRESENTED "AS IS," WITH ALL FAULTS. CISCO AND ITS SUPPLIERS
DISCLAIM ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITA-
TION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THE DESIGNS, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE DESIGNS ARE SUBJECT TO CHANGE WITHOUT NOTICE. USERS ARE SOLELY RESPONSIBLE FOR THEIR APPLICATION OF THE DESIGNS. THE DESIGNS DO NOT CONSTITUTE THE TECHNICAL
OR OTHER PROFESSIONAL ADVICE OF CISCO, ITS SUPPLIERS OR PARTNERS. USERS SHOULD CONSULT THEIR OWN TECHNICAL ADVISORS BEFORE IMPLEMENTING THE DESIGNS. RESULTS MAY VARY
DEPENDING ON FACTORS NOT TESTED BY CISCO.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes
only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. Cisco Unified Communications SRND (Based on Cisco Unified Communications Manager 7.x)
© 2010 Cisco Systems, Inc. All rights reserved.
Table of Contents
SBA Overview Guiding Principles
We divided the deployment process into modules according to the following
principles:
• Ease of use: A top requirement of Cisco SBA was to develop a design
that could be deployed with the minimal amount of configuration and
day-two management.
The Cisco® SBA is a comprehensive design for networks with up to 1000
users. This out-of-the-box design is simple, fast, affordable, scalable, and • Cost-effective: Another critical requirement as we selected products
flexible. was to meet the budget guidelines for midsize agencies.
The Cisco SBA for Midsize Agencies incorporates LAN, WAN, wireless, • Flexibility and scalability: As the agency grows, so too must its infra-
security, WAN optimization, and unified communication technologies tested structure. Products selected must have the ability to grow or be repur-
together as a solution. This solution-level approach simplifies the system posed within the architecture.
integration normally associated with multiple technologies, allowing you to • Reuse: We strived, when possible, to reuse the same products through-
select the modules that solve your agency’s problems rather than worrying out the various modules to minimize the number of products required for
about the technical details. spares.
We have designed the Cisco SBA to be easy to configure, deploy, and man-
age. This architecture:
• Provides a solid network foundation
User Voice,
• Makes deployment fast and easy
Services Video,
• Accelerates ability to easily deploy additional services Web Meetings
• Avoids the need for re-engineering of the core network
Security,
By deploying the Cisco SBA, your agency can gain: Network
WAN Optimization,
Services
Guest Access
• A standardized design, tested and supported by Cisco
• Optimized architecture for midsize agencies with up to 1000 users and
up to 20 remote sites Network Routing, Switching,
Foundation Wireless, and Internet
• Flexible architecture to help ensure easy migration as the agency grows
• Seamless support for quick deployment of wired and wireless network
access for data, voice, teleworker, and wireless guest The Cisco SBA can be broken down into the following three primary, modu-
lar yet interdependent components for the midsize agency.
• Security and high availability for agency information resources, servers,
and Internet-facing applications • Network Foundation: A network that supports the architecture
• Improved WAN performance and cost reduction through the use of WAN • Network Services: Features that operate in the background to improve
optimization and enable the user experience without direct user awareness
• Simplified deployment and operation by IT workers with CCNA® certifica- • User Services: Applications with which a user interacts directly
tion or equivalent experience
• Cisco enterprise-class reliability in products designed for midsize
agencies
SBA Overview 1
Introduction
Introduction 2
Architectural Overview
Figure 1. Network Management Architecture
Architectural Overview 3
Deploying SolarWinds
• Day 1: Baseline the Network and Start Monitoring: The Day 1 section
will guide you through the steps necessary to baseline the network and
start monitoring. Perform this section immediately following the deploy-
ment of all required modules so that you may backup your configurations
and gain visibility into any problems affecting network performance.
• Day 2+: Optimize and Maintain the Health of the Network: The final
This section explains how to deploy SolarWinds in three phases: section, Day 2+, will guide you through the steps necessary to optimize
and maintain the health of your network. This section can be performed
• Day 0: Setup Network Management System / Assess and Configure at any time, but we recommend it be performed immediately after the
Network Devices: This section will guide you through the initial setup Day 1 section tasks to allow you to determine if there are opportunities
of the Orion network management system, which should take less than for performance optimization and if there are any capacity issues that
an hour, and how to use the system to assess and manage the device need to be resolved.
configurations of your Cisco SBA Data Center network. Cisco recom-
mends that you perform the steps in this section immediately following
the Ethernet Data Center, Resilient Wide-Area Network (WAN) and Process
Resilient Wireless modules in the Cisco SBA Data Center Deployment
Guide and the Global Configuration module in the Cisco SBA Foundation
Deployment Guide so that you may use Orion Network Configuration
Monitor (NCM) to inventory the existing network, assess the differences Setting Up Network Management (Day 0)
in the network device configurations from Cisco baseline configurations, 1. Install NPM Server and Website
and push the configuration changes required for subsequent module
2. Install NCM Server and Client Application
deployments.
3. Install NCM Integration Module
Figure 2. Orion Network Configuration Monitor
Installation and configuration of Orion Network Performance Monitor (NPM)
and Network Configuration Monitor (NCM) should take less than an hour by
following the steps outlined below.
Before you begin the setup, make sure your Windows Server meets all of the
Orion required specifications, including:
Hardware
• Dual core processor, 3GHz
• 3 GB memory
• 20 GB available disk space
Software
• Windows 2003 Server (32-bit or 64-bit) including R2, with IIS 6.0 or later
installed, running in 32 bit mode
• Windows 2008 Server (32-bit or 64-bit) with IIS 6.0 or later installed,
running in 32 bit mode
• .NET Framework Version 3.5 or later
• Microsoft SNMP Trap Services
Deploying SolarWinds 4
Database
Procedure 2 Install NCM Server and Client Application
• The Orion NPM evaluation will automatically install SQL 2005 Express by
default, which can be used by NCM as well.
Step 1: Run the NCM “server” executable on the same server where you
• Use SQL Server 2005/2008 Standard or Enterprise for production
installed Orion NPM and, when the Configuration Wizard starts up, use the
deployments.
same SQL server as NPM: (local)\SOLARWINDS_ORION. You may leave the
During the installation of Orion you will be asked for several pieces of data default NCM database name (ConfigMgmt) and website settings.
that you may want to record here for future reference. Use the following
When you reach the System Default Settings portion of the wizard, ensure
section to keep track of the details specific to your network.
you have entered the correct community string and default authentication
Network Device Connectivity settings as configured in the Global Configuration module.
Login username =
Login password = Tech Tip
Enable password =
Community string = The default authentication settings will be used by NCM to connect
to your devices and perform the initial device inventory and configu-
Orion Login Credentials ration backups.
NCM Administrator password =
NPM Administrator password = Step 2: When you reach the Import Devices section of the wizard, uncheck
the “Populate Node List with Devices” option and click “Next”. The next
screen will allow you to quickly import nodes you previously discovered in
Procedure 1 Install NPM Server and Website Orion NPM.
First, you’ll install the Orion NPM Server and Website. Step 3: Check the option to enable synchronization of Orion NPM nodes into
NCM and specify Windows Authentication for the SQL Server authentica-
Step 1: Download a fully functional 30-day trial of the Orion network man- tion method. Enter (local)\SOLARWINDS _ ORION for the database server
agement software required to complete this module from and enter NetPerfMon for the database name.
http://www.solarwinds.com/Cisco_Orion.
Step 4: After the Configuration Wizard has completed, the NCM client
Step 2: Log into the Windows server using an account with Administrator application will automatically open. Change your Administrator password
privileges. and write this down in your setup notes as you will need this for authentica-
tion to NCM from the Orion Web Console.
Step 3: Run the Orion NPM executable and select the Express installation
option. This will automatically install Orion NPM and configure a SQL 2005
Express database server for monitoring data storage.
Step 4: After Orion NPM Configuration Wizard has completed, the Orion
Web Console will automatically open in your default browser.
Step 5: Log in using “Admin” and “blank” as the password (you may change
this later) and follow the steps in the automated discovery wizard to import
your devices.
Deploying SolarWinds 5
Procedure 3 Install NCM Integration Module Process
Now you’ll install the NCM Integration Module for your Orion Web Console.
Step 1: Run the NCM “NPM Integration” executable on your Orion server. Assessing and Configuring Network Devices (Day 0)
After the installation and configuration wizard have completed, login to the 1. Take Inventory
Orion Web Console.
2. Deploy Configuration Snippets
Step 2: Click Admin link in the menu bar and navigate to NCM Settings > 3. Assess Your Network Variance
Connection Settings and enter the IP address of your NCM server and click
Submit.
Procedure 1 Take Inventory
Step 3: Click Network Configuration Manager in the menu bar to navigate
to the NCM summary view. Now you will inventory the existing network infrastructure to determine
compatibility with this architecture.
Step 4: Click Credential on one of the NCM resources and enter your NCM
Administrator account credentials (use the built-in Administrator account for Step 1: Log into the NCM client application and select Schedule > Display/
now) and click Submit. Edit Jobs.
The NCM Home view should now be fully functional.
Step 2: Right-click on the default Nightly Network Inventory job and select
Figure 3. NCM Home Test Job. Click Start to start the process.
Step 3: If there are any devices with inventories that were unsuccessful, edit
each failing device and validate your SNMP credentials.
Step 4: Once you have verified that the job completes for all devices, click
Reports > View Reports and run the following reports to help assess
hardware and firmware compatibility of the existing devices:
• Cisco IOS Image Details: This report displays the feature level, image,
system description, and IOS version for each Cisco device.
• Cisco Card Data: This report displays the hardware details for each
Cisco device, including card name, description, class, position, hardware
revision, serial number, and model.
Deploying SolarWinds 6
Procedure 2 Deploy Configuration Snippets Procedure 3 Assess Your Network Variance
For this example, assume that Cisco Catalyst 3750G switches are being If your agency has an existing network infrastructure referenced in this
deployed in the data center as described in the Ethernet Data Center Design deployment guide, perform the following steps to assess its variance from
section in the Cisco SBA Data Center Deployment Guide. the Cisco baseline configurations for those device types.
Below is a description of enabling Syslog and Traps on all Cisco Catalyst
Step 1: Log into the NCM client application. The NCM client application is
3750 switches you configured in the data center without having to manu-
available from the Start Menu (All Programs > SolarWinds Orion Network
ally login to each device. Other global config snippets referenced in the
Configuration Manager > Orion Network Configuration Manager).
guide can be created and deployed in a similar fashion, including Nexus
5000/2000 switches if used in your data center design.
Step 2: Download the Cisco Baseline Configurations from Cisco.com and
import them into your Orion NCM server following the instructions in the
Step 1: Download the Cisco 3750 Enable Syslog-Trap script from the
“Importing Configuration Files” section of NCM Administrator Guide, which is
SolarWinds Thwack Content Exchange, http://thwack.com/media/p/65229.
available at: http://www.solarwinds.com/support/orionNCM/docs/
aspx, to your Orion server.
orionNCMAdministratorGuide.pdf.
Step 2: Log into the NCM client application. The NCM client application is
Step 3: Right-click and select Set Baseline to set each imported config as
available from the Start Menu (All Programs > SolarWinds Orion Network
the baseline configuration within NCM.
Configuration Manager > Orion Network Configuration Manager)
Step 4: Right-click and select Download Configs. Add all devices you wish
Step 3: Right-click in the devices tree and select Execute Script.
to compare against baseline configs you set above and click Download to
download the running config into NCM for comparison.
Step 4: Click Load Script to browse and select the Catalyst 3750 script you
downloaded above:
Step 5: Run the Config Change Report to compare each selected device
${EnterConfigMode} against their imported Cisco baseline
service timestamps log datetime localtime
logging host <Orion server IP> Figure 4. configs (Configs > Config Comparison Report)
snmp-server enable traps
snmp-server host <Orion server IP> public
exit
write memory
Step 5: Select the Data Center module 3750 switches you configured and
click Execute Command Script.
Tech Tip
Deploying SolarWinds 7
Step 7: If you see discrepancies that need to be resolved, you may
right-click anywhere in the config and select Edit Config to see the full Tech Tip
configuration.
Step 8: From there, make any changes necessary and upload to the devices. For additional information about the Orion product family or to con-
nect with the SolarWinds Thwack community of over 25,000 network
Process professionals, please visit http://www.thwack.com.
Step 1: Log into the NCM client application and select Schedule > Display/
Edit Jobs. The NCM client application is available from the Start Menu (All
Programs > SolarWinds Orion Network Configuration Manager > Orion
Network Configuration Manager).
Step 2: Right-click the default Nightly Config Backup job and select Test
Job. Click Start to start downloading configurations.
Step 3: If there are any devices with backups that were unsuccessful, edit
each failing device and validate your login credentials. After you have veri-
fied that the job completes for all devices, you may perform ad hoc backups
as necessary through the Orion Web Console.
Deploying SolarWinds 8
Step 4: Select the Notifications tab and check the box next to E-mail Step 3: Add an email notification action to the desired alerts by editing the
results. Enter the appropriate information in the Email To, Email From, and alert and selecting the Trigger Actions tab. Click Add New Action and
Simple Mail Transfer Protocol (SMTP) Server sections. select Send an Email/Page from the list of alert actions.
Step 4: You may also use alert variables within the messages that are
Procedure 3 Configure Fault & Performance Alerts parsed dynamically when an alert is triggered or reset.
For example: The variable ${AvgResponseTime} will parse to the average
By default, Orion provides a number of advanced alerts that are configured response time of the node that is triggering the alert.
at install. If, when you first log on to the Orion Web Console there are any
devices on your network that trigger any of these alerts, the Active Alerts Figure 7. Edit Email/Page Action
resource on the Network Summary Home view displays the triggered alerts
with a brief description.
Step 1: To view the configured alerts, open the Advanced Alert Manager
and click Configure Alerts. The Advanced Alert Manager is available from
the Start Menu (All Programs > SolarWinds Orion > Alerting, Reporting, and
Mapping > Advanced Alert Manager).
Step 2: If you are implementing the Resilient Wireless Design module in the
SBA Data Center Deployment Guide, check the boxes next to the wireless
alerts as appropriate. You will notice that several alerts are already enabled
by default. Check additional alerts as necessary or create new ones.
Figure 6. Manage Alerts
Tech Tip
Deploying SolarWinds 9
Step 1: Use Network Atlas to document the network deployment and print
Procedure 4 Define Custom Monitoring (optional) and export the diagram so that you can refer to it later should you need it.
Access Network Atlas from the Start Menu (All Programs > SolarWinds Orion
If you wish, you may use Orion’s Universal Device Pollers (UnDPs) to config- > Alerting, Reporting, and Mapping > Network Atlas).
ure custom monitoring.
While Orion NPM comprehensively monitors a broad set of device statistics Step 2: To create a basic map, select a background image, drag nodes to
and data out-of-the-box, there may be cases where you wish to monitor the image, and connect them with lines. You may assign a status to each line
additional device attributes. You can quickly configure an UnDP to support to reflect the actual status of each link.
these custom situations, or a UnDP may have already been created for the
information you’re looking for by the extensive SolarWinds user community. Tech Tip
Step 1: Access and review the UnDPs and other community shared content
in the Content Exchange area on the SolarWinds Thwack community site at:
For examples of network maps with drill-down and Orion View
http://thwack.com/media/.
customizations, check out the Orion online demo:
http://oriondemo.solarwinds.com.
Step 1: You can assign views to menu bars and customize each view.
Step 2: You may also select the charts and device properties that are
displayed on each view.
Step 3: To edit a view from within the Orion Web Console, click Customize
Page in the upper-right corner when viewing a page you would like to
customize.
Step 4: Consider creating an Orion Web Console login account for your
customer to give them visibility into their network deployment.
Deploying SolarWinds 10
Process Procedure 2 Analyze Future Trends
Orion includes trend lines on charts to help with analyzing future require-
ments on network devices.
Optimizing and Maintaining Network Health (Day 2)
1. Run Historical Reports Step 1: To leverage trend lines, select Edit in the drop-down of any chart
and customize the chart to a future timeframe.
2. Analyze Future Trends
3. Analyze Compliance (optional) Figure 9. Average Response Time
Step 1: Log into the Orion Web Console and click “Reports” on the menu bar
to access the list of built-in reports.
Step 2: Review the following reports to determine if there are any anomalies
worth exploring:
• Events > Triggered Alerts - Last 30 Days: This report displays a list of all
triggered alerts over the past 30 days. For each triggered alert event,
this report displays the date and time of the alert trigger, the node that
triggered the alert, and a message describing the triggered alert event.
• Historical Cisco Buffer Miss Reports > Cisco Buffer Misses - Last 7 Days:
This report displays all buffer misses (small, medium, big, large, and
huge) on monitored Cisco devices over the past 7 days.
• Historical Traffic Reports > Average and Peak Traffic Rates - Last 7 Days:
This report displays the average and peak response times for the top ten Tech Tip
monitored nodes over the last month.
• Historical Traffic Reports > 95th Percentile Traffic Rate - Last 7 Days: You can modify reports to suit your specific requirements. For more
This report displays the 95th percentile traffic rates (receive, transmit, information about using Orion Report Writer, see “Getting Started
maximum) for all monitored interfaces over the last 7 days. with Orion Report Writer” in the online help.
Deploying SolarWinds 11
Procedure 3 Analyze Compliance (optional)
Tech Tip
Orion NCM includes policy reporting which allows you to scan configura-
tion files and report any discovered rule violations. For example: A rule may
If you used the 30-day trial versions of the Orion products to set up
dictate that configurations should not include the read-only community
your network, be sure to convert them to a full license before the end
string “public”.
of the 30-day evaluation period. All settings will be maintained in the
conversion from the 30-day trial to the full license.
Step 1: To access the built-in policy reports from the Orion Web Console,
navigate to the Network Configuration Manager link, click on the
Compliance tab, and run the desired report.
Step 2: To create new policy reports, policies, and rules, open the Orion
Reader Tip
NCM Policy Reporter application from the Start Menu (All Programs >
SolarWinds Orion Network Configuration Manager > Orion NCM Policy
Reporter).
If you are an end user, please contact [email protected] for any
Figure 10. Edit Rule questions. You can also submit an Inquiry about SolarWinds and the
Cisco SBA
If you are a reseller, please contact [email protected] for
any questions. For more information on how to become a SolarWinds
reseller, please visit the Partner Section of our website.
Deploying SolarWinds 12
Appendix A:
SBA for Midsize Agencies Document System
Design Overview
Data Center Advanced Server
Deployment Guide Load Balancing
SolarWinds Network
You are Here
Management Guide
ScienceLogic Network
Management Guide
Appendix A 13
SMART BUSINESS ARCHITECTURE
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of
the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
C07-641160-00 12/10