Five Essentials of Modern IT Infrastructure Management
Five Essentials of Modern IT Infrastructure Management
Modern IT Infrastructure
Management
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
With all these various trends emerging, change continues to get more rapid, making
predictions about the future difficult. The only thing that does seem certain is that
environments will only get more hybrid in nature moving forward.
+ + + +
Monitoring Tool 1 Monitoring Tool 2 Monitoring Tool 3 Monitoring Tool 4 Monitoring Tool 5
2
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
IT teams have been saddled with running multiple monitoring tools because no single
tool had been implemented that could deliver coverage of the entire environment.
Because teams are using disparate monitoring technologies, IT staff has to dedicate
massive amounts of time and effort to tool configuration and maintenance, and to Monitoring Tool Monitoring Tool
aggregating data from across systems in order to generate reports. Ultimately, these
realities have a number of repercussions:
Monitoring Tool Monitoring Tool Monitoring Tool
• The user experience is suboptimal far too often.
• Staff lack a clear understanding of utilization trends, which either means sufficient
resources aren’t always available when needed or money is wasted on excess
Physical Storage Database Public Big
infrastructure and cloud resource investments. and Virtual and Private Data
Servers Cloud
3
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
Automation:
Automated discovery and deployment capabilities
that adapt to evolving environments.
4
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
In today’s environments, time to monitor is a critical metric for IT teams to track and
“In today’s hybrid cloud and DevOps
improve. Through dynamic policy-based configuration, IT teams can make significant centric environments, you can no longer
gains in reducing time to monitor metrics. By implementing a standardized automated take hours to deploy monitoring for your
approach to monitoring deployments, IT organizations can better support rapid infrastructure. You need a standardized,
deployments and improve infrastructure performance. rapid approach for configuration to boost
Monitoring tools should provide dynamic discovery capabilities, so as new systems staff productivity and protect IT Ops.”
or services come online, they can be automatically detected and have appropriate –Torsten Volk, Managing Research Director - Cloud,
Containers, DevOps and AI -Enterprise Management
monitoring configurations applied. These discovery capabilities should have the
Associates, Inc.
intelligence to determine the resource and type of technology, no matter the
environment. For example, in the cloud, the platform should be able to discover and
distinguish between a new Amazon EC2 instance and Amazon RDS, or an Apache®
server versus Microsoft SQL Server®. This approach also reduces technology-specific Policy
complexities and enables staff to adopt new technologies faster. Dev
Production
At the same time, tools should offer the ability to consistently enforce controls. Thresholds Public
Templates should be available that enable both consistency and efficiency in the Cloud
application of monitoring configurations for similar resources. Tools should provide Alarms
Storage
templates that have been developed based on industry best practices for each Triggers
specific technology and environment.
5
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
Monitoring tools should also offer an interface that enables intuitive, flexible
capabilities for slicing data in different ways, including by specific applications,
infrastructure elements, development and test environments, and more. Unified
6
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
7
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
Automation
Today’s IT teams are under constant pressure, facing demands to do
more with less while at the same time helping to ensure superior service
levels. To respond, they must make automation a key pillar of their
infrastructure management and monitoring strategy.
8
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
Extensibility
As technological innovation continues to accelerate and requirements continue to
evolve, IT teams need to be able to respond with maximum agility and speed. It is
critical that monitoring tools effectively support these objectives. “In the modern, Cloud era, use open
Tools need to support a wide range of technologies and environments, and as new
not necessarily opensource tools that
systems are employed, the process of establishing monitoring coverage of these new allow you to manage and integrate
technologies needs to be fast and easy, whether through APIs or intuitive, wizard- with new technologies easily.”
based interfaces. Monitoring tools also need to support easy and efficient integration –David Linthicum, Chief Cloud Officer, Deloitte
with other IT operations management tools, including service desk platforms, DevOps Consulting
management tools, network monitoring platforms and more. This capability is
essential to making your operation future-proof in a world that’s built to change.
9
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
• Open extensible architecture helps you integrate and customize to your unique needs 321%
Total return on investment
• Integration with powerful AIOps solution provides contextual intelligence with CA UIM
Percentage
reduction
in incidents
requiring triage 50%
Total
67%
administration
labor savings
associated with
CA UIM
10
FIVE ESSENTIALS OF MODERN IT INFRASTRUCTURE MANAGEMENT
11