Onewireless System: Administration Guide
Onewireless System: Administration Guide
OneWireless System
Administration Guide
OW-CDX040
R120
April 2010
Release 120
Honeywell
Notices and Trademarks
While this information is presented in good faith and believed to be accurate, Honeywell disclaims
the implied warranties of merchantability and fitness for a particular purpose and makes no
express warranties except as may be stated in its written agreement with and for its customers.
In no event is Honeywell liable to anyone for any indirect, special or consequential damages. The
information and specifications in this document are subject to change without notice.
Honeywell, PlantScape, Experion PKS, and TotalPlant are registered trademarks of Honeywell
International Inc.
Release Information
Document Name Document ID Release Publication
Number Date
Document Category
System Administration
Intended audience
This guide is intended for people who are responsible for monitoring and maintaining Honeywell
OneWireless network.
References
The following table lists the other related Honeywell OneWireless documents and lists
the type of information covered in each one of them.
Pacific
Contact: Honeywell Global TAC – Pacific
Phone: 1300-364-822 (toll free within Australia)
+61-8-9362-9559 (outside Australia)
Fascimile: +61-8-9362-9564
Mail: Honeywell Limited Australia
5 Kitchener Way
Burswood 6100, Western Australia
Email: [email protected]
India
Contact: Honeywell Global TAC – India
Phone: +91-20- 6603-9400
Fascimile: +91-20- 6603-9800
Mail: Honeywell Automation India Ltd
56 and 57, Hadapsar Industrial Estate
Hadapsar, Pune –411 013, India
Email: [email protected]
Korea
Contact: Honeywell Global TAC – Korea
Phone: +82-80-782-2255 (toll free within Korea)
Fascimile: +82-2-792-9015
Mail: Honeywell Co., Ltd
4F, Sangam IT Tower B4-4 Block
1590, DMC Sangam-dong, Mapo-gu
Seoul, 121-835, Korea
Email: [email protected]
Singapore
Contact: Honeywell Global TAC – South East Asia
Phone: +65-6580-3500
Fascimile: +65-6580-3501
+65-6445-3033
Mail: Honeywell Private Limited
Honeywell Building
17, Changi Business Park Central 1
Singapore 486073
Email: [email protected]
Taiwan
Contact: Honeywell Global TAC – Taiwan
Phone: +886-7-536-2567
Fascimile: +886-7-536-2039
Mail: Honeywell Taiwan Ltd.
17F-1, No. 260, Jhongshan 2nd Road.
Cianjhen District
Kaohsiung, Taiwan, ROC
Email: [email protected]
Japan
Contact: Honeywell Global TAC – Japan
Phone: +81-3-6730-7160
Fascimile: +81-3-6730-7228
Mail: Honeywell Japan Inc.
New Pier Takeshiba, South Tower Building,
20th Floor, 1-16-1 Kaigan, Minato-ku,
Tokyo 105-0022, Japan
Email: [email protected]
Elsewhere
Call your nearest Honeywell office.
http://www.honeywell.com/ps
Training Classes
Honeywell Automation College:
http://www.automationcollege.com
Symbol Definitions
The following table lists those symbols used in this document to denote certain conditions.
Symbol Definition
Symbol Definition
7. TROUBLESHOOTING................................................................. 61
7.1 Resolving software startup problems .........................................................61
Cannot start one or more Wireless software tools............................................................... 61
7.2 Resolving authentication errors ..................................................................62
Wireless device cannot join the network ............................................................................. 62
7.3 Failure recovery .............................................................................................63
Device replacement............................................................................................................. 63
Multinode Replacement....................................................................................................... 64
Gateway Replacement ........................................................................................................ 65
Redundant gateway Replacement ...................................................................................... 66
OneWireless Server Replacement ...................................................................................... 67
7.4 Capturing Wireless Diagnostic Data............................................................68
Wireless Capture Upload .................................................................................................... 68
The following software is available on the Honeywell OneWireless Software Tools media
Key Server • Provides the user interface for generating and managing wireless
Manager security keys.
• Contains database to store information about the secured
devices.
You can use the tool to manage network security.
Step Action
1 Log on to the computer using an account with administrator privileges.
2 Create a new user account.
3 Perform the following to add the user account to the OneWireless Users
Group.
a) Choose Start > Control Panel > User Accounts.
b) Select the user account that you created in step 2 (for example, OW
OPC Client) and then click Properties.
c) Click the Group Membership tab.
d) Click Other and then select the OneWireless Users group from the list.
e) Click Apply to add the user to the group.
4 Close all the dialog boxes.
Step Action
1 Log on to the computer using an account with administrator privileges.
2 Perform the following steps to create an account on the OPC server for the
OPC client (for example, OW OPC Client):
a) Choose Start > Settings > Control Panel > Administrative Tools >
Computer Management > System Tools > Local Users and Groups.
b) Right-click Users and then click New User.
c) Type the User name (for example, OW OPC Client).
d) Complete the other fields according to your site requirements.
e) Clear the User must change password at next logon checkbox.
f) Configure the other options according to your site policies.
g) Click Create.
Step Action
3 Perform the following to add the user account that you created for the remote
OPC client to the OneWireless Users Group.
a) Choose Start > Settings > Control Panel > Administrative Tools >
Computer Management > System Tools > Local Users and Groups
> Users.
b) Right-click the user account that you created in step 2 (for example, OW
OPC Client) and then click Properties.
c) Click the Member of tab and then click Add.
d) Type OneWireless Users in the Enter the object names box to select
area and then click Ok.
4 Close all dialog boxes.
Step Action
1 Log on to the remote computer using an account with administrator
privileges.
2 Install the third-party OPC client software on the remote computer using the
instructions supplied by the manufacturer.
3 Perform the following steps to create a user account on the remote computer
where you installed the third-party OPC client. This user account can be
used for remotely accessing the OPC server.
a) Choose Start > Settings > Control Panel > Administrative Tools >
Computer Management > System Tools > Local Users and Groups.
b) Right-click Users and then click New User.
c) Type the same user name that you created on the OPC Server (for
example OW OPC Client).
d) Type in the same password that you created on the OPC Server.
e) Clear the User must change password at next logon checkbox.
f) Click Create and then click Close.
Step Action
4 In the Control Panel, double-click Administrative Tools. The
Administrative Tools window appears.
5 Double-click Component Services.
6 Expand Component Services and then expand the Computers folder.
7 Right-click on My Computer and then select Properties.
8 Click the COM Security tab.
9 Perform the following to configure the Access Permissions limits.
• Click Edit Limits and then select ANONYMOUS LOGON.
• Select both the Local Access and Remote Access checkboxes and
then click OK.
• Close all dialog boxes.
10 Log on to the OPC Server using the user account you created (for example,
OW OPC Client).
Step Action
1 Log on to the computer using an account with Administrator privileges.
2 Perform the following to create a mngr user account on the OneWireless
Server hosting the OPC Server.
a) Right-click My Computer and then click Manage.
b) Under System Tools, expand Local Users and Groups.
c) Right-click Users and then click New User.
d) Type mngr in the User name box.
e) In the Full Name box, type OneWireless OPC Server Manager.
f) Type a password that is the same as the one used on the Experion
system for the MS Windows mngr account.
g) Clear the User must change password at next logon checkbox.
h) Click Create and then Close.
Step Action
3 Perform the following to add the mngr account to the OneWireless Users
Group.
a) Right-click My Computer and then select Manage.
b) Under System Tools, expand Local Users and Groups and then click
Users.
c) Right-click the mngr user account and then click Properties.
d) Click the Member of tab and then click Add.
e) Type OneWireless Users in the Enter the object names to select area
and then click Ok.
4 Close all dialog boxes.
Step Action
1 Log on to the computer hosting the OPC Server using an account with
Administrator privileges.
2 Perform the following to stop the CdaOpcServer process so the DCOM
changes can be implemented.
a) Press Ctrl + Alt + Delete and click Task Manager.
b) Click the Processes tab.
c) Click the Image Name column to sort the processes.
d) If CdaOpcServer is running, select it and then click End Process.
Note: This process re-starts automatically when the OPC Client is configured
and makes an OPC call to the OPC Server.
3 Choose Start > Run to display the Run dialog box.
4 Type dcomcnfg and click OK to display the Component Services dialog
box.
5 Expand Component Services and then expand the Computers folder.
6 Under My Computer, click the DCOM Config folder.
Step Action
7 Select View > Details.
8 In the list of applications in the right pane, Right-click CdaOpcServer.exe
and then click Properties.
9 Click the Location tab, and verify Run Application on this computer is
selected.
10 Click the Security tab.
11 Perform the following to configure the Launch and Activation Permissions.
a) Select Customize and click Edit.
b) Click Add.
c) Type mngr in the Enter the object names to select area and then click
Ok.
d) Click Allow for all options.
e) Click Ok to return to the Security tab.
12 Perform the following to configure the Access Permissions.
a) Select Customize and click Edit.
b) Click Add.
c) Type mngr in the Enter the object names to select area and then click
Ok.
d) Click Allow for all options.
e) Click Ok to return to the Security tab.
13 Perform the following to configure the Configuration Permissions.
a) Select Customize and click Edit.
b) Click Add.
c) Type mngr in the Enter the object names to select area and then click
Ok.
d) Click Allow for all options.
e) Click Ok to return to the Security tab.
14 Close all dialog boxes.
Network Parameters:
Default WFN_ID Default wireless field network identification. This parameter is used for
supporting multiple wireless networks within the same physical area. You
may edit this parameter when you initially deploy the system. The
WFN_ID is only a logical entity and is not associated with or loaded to
any of the real equipment.
Freq Hopping ID Default value is zero. This parameter is not used in this release.
Freq Hopping Defines the frequency hopping pattern for the nodes in the wireless
Mode network. Criteria for selection:
• Select the mode that has the least overlap with the current
802.11b/g channels currently in use at your site, or
• Select the mode that has the least amount of in-band RF
interference.
US Channel #1 EU Channel #1
US Channel #6 EU Channel #7
Key information:
Number of Keys Defines the total number of security keys to generate during the session.
Use Date/Time Identifies the date the security keys loaded on the Authentication Device
can be used.
Use Duration Establishes the length of time after the use date that the security keys
loaded on the Authentication Device will remain valid.
DS IP Address Identifies the IP address for the OneWireless Key Server so that
multinodes can communicate with it. Each IP address represents a
network interface on the computer.
Authentication device:
InstallerID Identifies the person or group using the Authentication Device. Used to
account for all users who generate security keys.
COM Port Establishes the serial port on the Key Server used to transmit security
keys to the authentication device. On a typical system, it would be COM1
or COM2 depending on where the IR transceiver is attached.
Text area:
Secure wireless nodes: Lists all wireless devices that have been issued security keys and
authenticated.
WFN_ID Wireless field network identification of the network where the secured
device resides.
AD_ID Authentication Device that was used to authenticate the secured device.
Event Log
Event Log List of events for the Key Server. Errors appear here and can be used to
debug the installation.
Function Description
Security and Node Deployment
Receive Use to receive keys on the device after you have generated them on the
Security Keys Key Server manager.
Transmit Key Function available when the device receives the security keys. Use to
and Connect transmit security key to wireless device.
Node
Device Local Configuration
Up, Down, Use to scroll through menus displayed on the device LCD panel and
Back, Enter perform various tasks such as calibrate the device, read the signal strength
buttons (RSSI), etc.
Read Device Information
Read Device Use to retrieve parameter information from the wireless device.
Information
Advanced Options
Restart to Use to reset a multinode or a wireless transmitter to its factory default.
defaults Clears the radio configuration, removes the current security key and any
network or security configurations.
Read TX Power Reads the transmission power level for the wireless radio.
level
Write TX Power Writes a new transmit power level to the wireless radio.
level
Read tracelog Reads conditional tracelog flag value. Tracelog flags enable and disable
flag logging functionality used for field support by development engineering.
Write tracelog Writes conditional tracelog flag value. Tracelog flags enable and disable
flag logging functionality used for field support by development engineering.
Select infrared Override the detected infrared communication port detected on the AD. If it
comm. port is not functioning, you can override the detected settings using this option.
Step Action
1 On the authentication device, select Advanced.
2 From Advanced Options, select Key Server Communication Method.
3 From the Comm Method area, select one of the following options for
communicating with the Key Server:
• ActiveSync:
− Select this option if the Authentication Device is cradled and
connected to the Key Server through a USB port.
− Click Change setting, then click OK, and wait for the
"Communication with Key Server Manager will now use ActiveSync"
message to appear.
• Infrared:
− Select this option if the Authentication Device is not connected to
the Key Server, and you have connected the IR wireless interface.
− Click Change setting, then click OK, and wait for the
"Communication with KeyServer Manager will now use Infrared"
message to appear.
4 From the OneWireless Server, select Start > Programs > Honeywell
OneWireless > KeyServerManager.
Step Action
5 From the left pane of the Key Server Manager window, expand the Operation
tree.
6 Click Authentication Device.
7 Click the Configure AD tab.
8 Type the Network Parameters information:
• Default WFN_ID: Identifies the name of your wireless network. This
parameter is similar to a service set identifier (SSID).
• Freq Hopping ID: Not used in this release.
9 Select the Freq Hopping Mode:
• Select the mode that has the least overlap with the current 802.11a/b/g
channels currently in use at your site, or
• Select the mode that has the least amount of in-band RF interference.
Note: Always generate more keys than you think you will need. Each time
you authenticate a device or attempt to authenticate a device, the number of
available keys is reduced.
Step Action
12 Select a key expiration option:
• Use Date/Time: keys remain valid until the date and time entered.
• Use Duration: keys remain valid for the number of days and hours
entered.
13 Type the InstallerID, a unique number assigned to each person who will be
transmitting security keys.
14 Under Authentication Device, select the option for communicating with the
Key Server:
• ActiveSync: select this option if the Authentication Device is cradled
and connected to the Key Server through a USB port.
• IR: select this option if the Authentication Device is not connected to the
Key Server, and you have connected the IR wireless interface.
− Select the COM Port the IR wireless interface is connected to.
Note: ActiveSync is the default option and should not be changed unless you
changed the Key Server Communication Method on the authentication
device in step 1 and 2 of this procedure.
15 Click Listen.
16 Log on to the authentication device, if necessary.
17 From the main menu of the authentication device, select Security and Node
Deployment.
18 If you are using the ActiveSync method, verify the Authentication Device is
connected.
If you are using the IR method, align the IR port of the authentication device
with the IR Wireless Interface device and place the device within 6 to 8
inches of the IR device.
19 From the Authentication Device, select Receive Security Keys.
Note: If the key deployment fails, click Cancel on the Key Server Manager
and then repeat steps 15 through 19.
20 From the IR Comm dialog box on the Key Server Manager, click OK.
Note: When the Key Server Manager detects the authentication device, the
OK button will be available.
Step Action
21 Verify you see a message on the handheld authentication device indicating
the handheld device received the security keys successfully.
22 If you receive a message indicating the Key Server Manager could not
communicate:
• Verify the Authentication Device can communicate with the Key Server:
− For IR connections, place the authentication device at a slightly
different angle.
− For ActiveSync connections, verify the USB cable is connected and
ActiveSync is running.
• Click Cancel on the Key Server Manager and then repeat steps 15
through 19.
• If, after several tries, you are still not successful, go back to step 15 and
click Clear. Proceed with steps 16 through 21.
Step Action
1 From the Key Server, navigate to the location of the authentication device
software:
Drive:\Program Files\Honeywell\OneWireless\System\Firmware\AuthDev
2 Copy the AuthDev_PPC.cab cabinet file to Start > Programs > File Explorer
on the PDA.
3 From the PDA, go to Start > Programs > File Explorer and launch the
AuthDev_PPC.cab file to install the authentication device software.
4 Select Start > Programs > Authentication Device to use the
Authentication Device software.
TIP
For additional details about the authentication device software, see the help
in the tutorial available from the Advanced Options menu.
Step Action
1 From the OneWireless Server, choose Start > Programs > Honeywell
OneWireless > keyservermanager.
2 In the left pane of the Key Server Manager window, expand Operation.
3 Click Authentication Device.
4 Click the Configure AD tab.
5 Select Memory Card under Transfer Mode.
6 Configure other settings for the field device network.
7 Insert the SD memory card in the card reader drive.
The KeyServer Manager can detect the SD memory card, if the inserted SD
memory card is formatted and visible within the Windows.
8 If the SD memory card is not automatically detected, click Detect Drives.
Ensure that the Drive name matches with the physical drive name where the
SD memory card is inserted.
9 Click Transfer Keys to write the security keys to the SD memory card.
Step Action
10 Click Yes in the Confirmation Request dialog box.
The SD memory card content is deleted and the new security keys are copied
to the memory card.
11 Click OK in the Key Transfer dialog box to update the parameters in the
database.
Step Action
1 From the OneWireless Server, choose Start > Programs > Honeywell
OneWireless > keyservermanager.
2 In the left pane of the Key Server Manager window, expand Operation.
3 Click Authentication Device.
4 Click the Configure AD tab.
5 Click Read Data to read the existing security keys from the SD memory card
inserted in the memory card reader drive.
The KeyServer Manager displays the security key information deployed in the
SD memory card. The information includes the WFN ID, FH Mode, FH ID, and
so on.
Feature Description
Network Profiles The NMD allows you to create and save profiles of networks
for future reference so that operators and maintenance
technicians can access it. A profile can be used to define a
new wireless network.
Received Signal The topographic map shows the Received Signal Strength
Strength Indication Indication (RSSI) of the active communication link between
(RSSI) of wireless nodes. The signal strength may be indicated according to a
links color code that can be user-defined. See “Configuring the
NMD tool”.
Event log of NMD An Event log shows the actions performed by the NMD tool
tool activities during the current NMD session. The event log can be saved
as a text file for future reference.
Feature Description
settings using SNMP settings in the interface window. See Read/Write of multinode
values.
Write multinode Using SNMP you can also Set (write) certain multinode
configuration configuration values to the node.
settings
Reboot network You can perform a reboot of multinodes after writing any
nodes configuration changes to the multinode.
Creates a new profile. Opens the New Profile window that allows
you to define a profile, such as set a background image for the
topographic map and add any notes regarding this profile.
Opens the profile list window, which allows you to open an existing
profile, create a new profile, or delete an existing profile.
Default position icon. Arranges node icons for easier viewing in the
topographic map.
When selected you are prompted to enter the Bridge MAC Address
and IP Address of the node to add a node.
Displays color code legends for the nodes shown on the map and
the RSSI links.
Auto SNMP Get feature for constant SNMP polling. Box must be
checked to enable this feature.
See NMD Setup for information to change polling rate.
Map view
A multinode view of the map shows multinodes and wireless gateways in a network with
the mesh network communication links drawn as between multinodes. An alternate view
can be selected that shows the FHSS communication links between field devices and the
associated multinodes.
Lines that represent the communication links established between network nodes connect
the multinode icons shown in the topographic map. In a mesh network, there may be
multiple links connecting network nodes. Active communication links on the map are
shown in color according to the Link Received Signal Strength Indication (RSSI) Color
Codes legend. See the Color Code Legend tab in the NMD interface window.
Step Action
1 Log on using an account that is a member of the Administrators group.
2 Insert the Honeywell OneWireless Software Tools media in the drive or map
to its network location.
3 Insert the Honeywell OneWireless R120 Wireless Server Tools media into
the drive, and wait for the Honeywell OneWireless Installer window to
appear.
Step Action
12 WinPcap Installer appears when the Network Management and
Diagnostics installation begins. Click Next to continue.
ATTENTION
You must have administrator previleges to launch the NMD tool.
• To launch the NMD tool right-clik the NMD icon and select Run As
Administrator.
• In the Run As dialog box, type the Administrator user name and
password.
Step Action
1
On the Tools drop down menu, select Options Or click on the icon.
2 The Configuration window opens to show three folders at the left:
Discovering, SNMP and RSSI Color Code.
3 Click the Discovering folder.
4 Choose the desired settings on the right for:
• Enabled – Enables (True) or disables (False) the auto node discovery
feature.
• Polling Time (Sec.) – User-defined time interval (in sec.) between auto
SNMP status queries of selected network nodes. Range 3 to 60 seconds.
• 3eTi Discovering Interface – defines the connection interface to use for
connecting to network nodes or discovering network nodes.
5 If you have made any changes, click Apply.
6 Click on the RSSI Color Code folder.
7 You can select the color that you wish to use to indicate the Radio Signal
Strength link between nodes on the topographic map. The colored lines
Step Action
connecting the nodes indicate the active communication links.
Note: The background color of the nodes shown on the map (indicating node
status) is fixed and cannot be changed.
8 If you have made any changes, click Apply.
Step Action
1 From the left pane of the multinode’s configuration tool, click Service
Settings > SNMP Agent.
2 If you selected SNMPv3 in the NMD tool, go to step 3.
Step Action
3 If you selected SNMPv3 in the NMD tool, set the following options in the
Secure User Configuration Settings (SNMPv3) area.
• In the first row, type a User name (will be the same as the Security
User Name for the NMD tool).
• Type in an Authentication Type/Password (same as the Password
for the NMD tool).
• Type in an Encryption Type/Password (same as the Encryption
Password for the NMD tool).
4 Click Apply.
TIP
To review the SNMP settings of the WSG, from the left pane of the
multinode’s configuration tool, click Service Settings > SNMP Agent.
Step Action
1 Select Start > Programs > Honeywell OneWireless > NMD.
2 Click the Options icon.
3 Click the SNMP folder from the NMD tool Configuration page.
4 In SNMP Settings, click Active SNMP Version and then select the SNMP
version to be used from the list.
Note: Honeywell recommends you select the more secure SNMPv3 rather
than non-secure SNMPv1 & SNMPv2.
5 If you selected SNMPv1 or SNMPv2, select the following options from the
SNMP v1 & v2 Settings area:
• Click Read Community and then type in the name of the read
Community you entered for the multinode device.
• Click Set Community and then type in the name of the set read/write
Community you entered for the multinode device.
6 If you selected SNMPv3, select the following options from the SNMPv3
Settings area:
• Click Security User Name and then type in the User name you entered
on the multinode device.
• Click Encryption Password and then type in the Encryption
Type/Password you entered for the multinode device. Confirm the
encryption password.
• Click Password and then type in the Authentication Type/Password
you entered for the multinode device. Confirm the password.
7 Verify the port number is 161. This is the only port that the NMD tool will
operate when used with a multinode system.
8 Click Apply.
Step Action
9 From the right pane of the NMD, click the refresh icon and then verify that at
least one mesh node appears in the left pane.
A drop down list for the Mesh Node IP Address is populated with the IP
addresses of all defined and discovered mesh nodes.
10 Review the scroll list below the SNMP Menu toolbar to view information
about the mesh node. All values with OID titles in black text are defined with
read only parameters. All values with OID titles in blue text.
Step Action
1 Select Start > Programs > Honeywell OneWireless > NMD.
2 Click Tools > Options to open the Configuration menu.
3 In the Enabled option, select True from the list to enable the automatic
discovery of nodes when they are added to the network.
4 In the Polling Time (Sec.) option, type the amount of time (in seconds) you
want to elapse between automatic SNMP status queries of the defined
nodes.
For example, if you type 5 the NMD tool polls all the discovered nodes and
report on their network status.
5 In the 3eTI Discovering Interface option, select the interface that is used to
connect to the wireless network.
6 Click Apply.
7 Select the Discovering Radio box. The discovered multinode(s) must
appear after a few minutes.
Step Action
8 Click the Leaf Node Map view icon to display the wireless transmitter
devices. The nodes m appear after a few minutes.
Step Action
1 Select Start > Programs > Honeywell OneWireless > NMD.
2 Select the Discovering Radio box. The discovered node(s) should appear in
a few minutes.
Step Action
3 Click the Leaf Node Map view icon to display the wireless transmitter
devices. The nodes must appear after a few minutes.
Step Action
1 Using Database Manager, backup the following databases:
• DS: Directory Server
• KS: Key Server.
2 Using Wireless Builder, export the wireless strategy as follows:
• Select the anything in the Offline tab
• Select File > Export
• Click Select All
• Click Export.
Note: You will restore all of these databases to the server after you have
upgraded the software to the new release.
REFERENCE – INTERNAL
For more information, refer to Getting Started with Honeywell
OneWireless Guide.
Step Action
1 Using Database Manager, restore the following databases:
• DS: Directory Server
• KS: Key Server.
2 Using Wireless Builder, import the wireless strategy as follows:
• Select Offline tab
• Select File > Import (Browse to the folder where the strategies are
exported)
• Click Select All
• Click Import.
3 Use Wireless Builder to import the new DD files:
• Select File > New > Type > Wireless Device.
• Browse to the folder where the DD files are saved.
4 Import all device type DD files such as Temperature, Pressure, and so on.
REFERENCE – INTERNAL
For more information, refer to Getting Started with Honeywell
OneWireless Guide.
Step Action
1 Right-click the My Computer icon from the desktop or from the Start menu
and select Manage.
2 In the console Tree, open System Tools and then click Device Manager.
3 Expand the Infrared devices lists and locate the ACTiSYS driver.
4 Right-click the driver and select Uninstall.
5 After uninstalling the driver, restart the computer.
6 Verify you can receive keys in the Key Server Manager:
Step Action
1 From the OneWireless Server, select Start > Programs > Honeywell
OneWireless > KeyServerManager.
2 From the left pane of the Key Server Manager window, expand the Operation
tree.
3 Click Authentication Device.
4 Click the Authentication Devices tab.
5 Select the authentication device you want removed from the list of.
6 Click Remove.
System Diagnostic Primary & DIAG Not Synchronized - Both the Primary
Alarm Secondary and Secondary WSG generate this
notification when the redundant pair is
not synchronized.
System Diagnostic Primary & RedunStep Redun No Partner - Both the Primary
Journal Secondary and Secondary WSG generate this
notification when the partner is not
present.
System Diagnostic Primary & RedunStep Redun Partner Visible on Redun Link
Journal Secondary - Both the Primary and Secondary
WSG generate this notification when a
compatible partner is visible across
the Redundancy private-path.
System Diagnostic Primary & RedunStep Redun Sync In Progress - Both the
Journal Secondary Primary and Secondary WSG
generate this notification when initial-
sync is initiated.
System Diagnostic Primary & RedunStep Redun Sync Maintenance - Both the
Journal Secondary Primary and Secondary WSG
generate this notification when initial-
sync is successfully completed.
System Diagnostic Primary & INFO Switchover - Both the Primary and
Journal Secondary Secondary WSG generate this
notification after a WSG redundancy
switchover. The WSG continues to
generate this notification on
subsequent commanded event
regenerations, until the initial-sync is
attempted.
Cause 1: If the appropriate services are not started, the Wireless software tools
cannot launch properly.
Solution: Verify all the services associated with Wireless software tools are
started:
• Click Start > Control Panel > Administrative Tools > Services.
• Click the Name column to sort the services and locate the
OneWireless and Experion services.
• Verify all the following services are started:
− Experion PKS Control Data Access Server
− Experion PKS ERDB Server
− Experion PKS GCL Name Service
− Experion PKS System Repository
− OneWireless DCT Biz Logic Server
− OneWireless DCT Server
− OneWireless Directory Server
− OneWireless GCL Name Service
− OneWireless Key Server.
Cause 2: Key Server can no longer recognize the device’s security key or the
device lost its security key.
Solution: Allow at least 10 minutes for the device to be visible in the Wireless
Tools.
Step Action
1 Locate the field device that has failed or disconnected from the network.
Note: The failed or the disconnected field device appears in red on the
Online tab of the Wireless Builder.
2 Connect a replacement device to the network by performing the following
steps.
• Turn on the replacement device.
• Issue the security key to the device.
The replaced device appears on the Online tab as an uncommissioned
device.
3 Force delete the failed device from the Online tab.
For more information, refer to the Deleting Devices from Wireless Builder
section of the Wireless Builder User’s Guide.
4 Match the offline instance of the failed device with the uncommissioned
replacement device.
Ensure that you click the Match from Project Device to Uncommissioned
Device after selecting the uncommissioned device from the list.
The replacement device is now matched with the failed device and has the
same tag of the failed device.
5 Load the failed device from the Offline tab.
Loads the offline instances of the failed device to the replacement device.
The failed or the disconnected field device is replaced with the new device.
Multinode Replacement
Prerequisites
• The valid security keys are available in the Authentication device.
The failed physical multinode can be replaced using the following procedure.
Step Action
1 Physically connect and turn on a replacement multinode or gateway.
Any existing field device radio security keys are deleted from the multinode.
4 Choose Transmit Key and Connect Node from the Security and Node
Deployment menu of the Authentication Device.
The new field device radio security keys are issued to the multinode.
Gateway Replacement
Prerequisites
• The multinode must be configured as a gateway in the configuration page.
• The gateway must be physically replaced.
The failed or the disconnected gateway can be replaced in the network using the
following procedure.
Step Action
1 Locate the gateway that must be physically replaced. The gateway to be
replaced appears red on the Online tab of the Wireless Builder.
The replaced gateway appears yellow and all other devices appear red.
2 Choose Clear Keys and Restart Node from the Security and
Node Deployment menu of the Authentication Device.
Any existing field device radio security keys are deleted from the multinode.
3 Choose Transmit Key and Connect Node from the Security and Node
Deployment menu of the Authentication Device.
The new field device radio security keys are issued to the multinode.
4 Load the replaced gateway from the Online tab.
• The new network address (in 0xFXXX series) is assigned to the
gateway.
• The replaced gateway appears green on the Online tab.
The devices reconnect to the gateway automatically. However, the devices
appear as uncommissioned devices.
5 Reload the gateway after all the devices reconnect.
Communication between the gateway and all the field devices is restored.
Step Action
1 Locate the secondary gateway that must be replaced physically. It appears
red on the Online tab of the Wireless Builder.
Any existing field device radio security keys are deleted from the multinode.
4 Choose Transmit Key and Connect Node from the Security and Node
Deployment menu of the Authentication Device.
The new field device radio security keys are issued to the multinode.
ATTENTION
If you want to use a different IP address for the replaced
secondary gateway, perform the following steps.
Step Action
5 Reload the secondary gateway after all the devices reconnect.
Communication between the gateway and all the field devices is restored.
Step Action
1 After installing the OneWireless software, run the DbMan application to
restore the databases.
2 Restore the Key Server Database and the Directory Server Database.
The HART Parameter Database is rebuilt when the HART DD files are
recreated for the field devices.
If the already created DD files are available, do not recreate and reimport the
HART DD files into your Asset Management System (likewise FDM, AMS,
and so on).
Communication is established between all the field devices in the field device
network.
Step Action
1 Click Control Strategy > Wireless Maintenance > Wireless Capture
Upload from the Configuration Studio.