Kinetix® 5700 Servo Drive Fault Codes

Content from Chapter 7 - Troubleshoot the Kinetix 5700 Drive System

For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf

Fault Type Fault Code Display Text Fault Corrective Action Module
(Motion Device Axis (Motion Device Axis
Object Attribute 662) Object Attribute 661)
3 2 FLT S02 – MTR COMMUTATION Motor Commutation Fault • Verify the motor hall feedback wiring is not Inverters
An illegal state transition of the motor hall- commutation feedback signals open/ shorted/missing
has been detected. • Use shielded cables, route feedback away from
potential noise sources
• Check system grounds, replace the motor

3 3 FLT S03 – MTR OVERSPEED FL - 0 Motor Overspeed Factory Limit Fault Check control loop tuning. Inverters
Motor speed has exceeded 125% of its maximum speed.
3 3 FLT S03 – MTR OVERSPEED FL - 1 Motor Overspeed Factory Limit Fault • Check control loop tuning Inverters
The output frequency has exceeded 590 Hz. • Reduce the velocity command
3 4 FLT S04 – MTR OVERSPEED UL Motor Overspeed User Limit Fault • Check control loop tuning Inverters
Motor speed has exceeded motor overspeed user limit. • Increase the Motor Overspeed UL attribute value

3 5 FLT S05 – MTR OVERTEMP FL nn Motor Overtemperature Factory Limit Fault • Operate motor within continuous torque rating Inverters
Calculations based on the motor thermistor indicate that the motor • Reduce motor ambient temperature
factory temperature limit has been exceeded. • Add motor cooling
The nn sub-code is defined as follows: Available only on Kinetix VP and MP-Series™ motors. Not
01: Motor Thermostat or Thermistor supported on induction motors.
02: Encoder Temperature Sensor

3 7 FLT S07 – MTR OVERLOAD FL Motor Thermal Overload Factory Limit Fault Modify the command profile to reduce speed or Inverters
The motor thermal model has exceeded its factory set thermal capacity increase time.
limit.
3 8 FLT S08 – MTR OVERLOAD UL Motor Thermal Overload User Limit Fault • Modify the command profile Inverters
The motor thermal model has exceeded the thermal capacity limit given • Increase the Motor Thermal Overload UL
by Motor Thermal Overload User Limit. attribute value

3 9 FLT S09 – MTR PHASE LOSS Motor Phase Loss Check motor connections. Inverters
Torque Prove function detected motor current below a limit set by
Torque Prove Current Limit.
3 10 FLT S10 – INV OVERCURRENT Inverter Overcurrent Fault • Check motor power cable for shorts Inverters
Inverter current has exceeded the instantaneous current limit • Verify motor windings are not shorted
(determined by hardware). • Verify motor power wire gauge
• Operate within the continuous power rating
• Reduce acceleration times. Modify the command
profile to reduce speed or increase time

3 11 FLT S11 – INV OVERTEMP FL Inverter Overtemperature Factory Limit Fault • Modify the command profile to reduce speed or Inverters
The measured inverter temperature has exceeded the factory set increase time
temperature limit. • Reduce drive ambient temperature
• Verify airflow through drive is not obstructed

3 13 FLT S13 – INV OVERLOAD FL Inverter Thermal Overload Factory Limit Fault Modify the command profile to reduce speed or Inverters
The thermal capacity of the inverter has exceeded the factory set limit. increase time.
3 14 FLT S14 – INV OVERLOAD UL Inverter Thermal Overload User Limit Fault • Modify the command profile to reduce speed or Inverters
The thermal capacity of the inverter has exceeded the user set limit given increase time
by the inverter Thermal Overload User Limit. • Increase the Inverter Thermal Overload UL
attribute value
3 15 FLT S15 – CONV OVERCURRENT nn Converter Overcurrent Fault • Reduce acceleration times of all drives sharing DC-bus power supply
All modules in the same bus group assert a The measured converter current has exceeded the factory set current the DC bus, reduce number of shared DC follower Regenerative bus supply
Bus Power Sharing Exception if they are limit. drives iTRAK power supply
enabled.
The nn sub-code is defined as follows: • Reduce number of capacitor modules
05: Drive loading exceeds converter peak capacity. • Verify iTRAK power supply requirements
06: Hardware overcurrent detected • Check Regen BS wiring for shorts

3 16 FLT S16 – GROUND CURRENT FL Ground Current Factory Limit Fault • Check motor power wiring; check power cable Single-axis inverter
All modules in the same bus group assert a The sensing circuitry in the power stage has detected excessive ground for shorts DC-bus power supply
Bus Power Sharing Exception if they are current. • Replace motor if the fault persists Regenerative bus supply
enabled.
• Check DC-bus wiring if using a capacitor module

3 17 FLT S17 – GROUND CURRENT UL Ground Current User Limit Fault • Check motor power wiring; check power cable Regenerative bus supply
All modules in the same bus group assert a The sensing circuitry in the power stage has detected excessive ground for shorts
Bus Power Sharing Exception if they are current. • Replace motor if the fault persists, check user
enabled.
limits
• Check DC bus wiring if using a capacitor module
• Modify the converter ground current user limit

3 18 FLT S18 – CONV OVERTEMP FL nn Converter OverTemp Factory Limit Fault • Reduce the number of drives in the same bus DC-bus power supply
The measured converter temperature has exceeded the factory set group Regenerative bus supply
temperature limit. • Modify the command profile of inverters in the iTRAK power supply
The nn sub-code is defined as follows: same bus group to reduce speed or increase time
02: IGBT junction temperature limit is exceeded. • For sub-code 02, reduce drive ambient
08: Inductor thermal switch temperature
09: Damping resistor thermal switch • For sub-code 02, verify airflow through drive is
not obstructed
• For sub-codes 08 or 09, check ac line voltage for
notching
– Add isolation from notching source, if present.
• For sub-codes 08 or 09, check for high frequency
(>60 Hz) current on AC input with the converter
disabled
– Add line reactor, if present.
• Verify iTRAK power supply requirements

3 20 FLT S20 – CONV OVERLOAD FL Converter Thermal Overload Factory Limit Fault • Reduce the number of drives in the same bus DC-bus power supply
All modules in the same bus group assert a The converter thermal model indicates that the temperature has group Regenerative bus supply
Bus Power Sharing Exception if they are exceeded the factory set capacity limit of 110%. • Reduce duty-cycle of commanded motion iTRAK power supply
enabled.
• Verify iTRAK power supply requirements

3 21 FLT S21 – CONV OVERLOAD UL Converter Thermal Overload User Limit Fault • Reduce the number of drives in the same bus DC-bus power supply
The converter thermal model indicates that the temperature has group Regenerative bus supply
exceeded the limit given by the Converter Thermal Overload User Limit. • Reduce duty-cycle of commanded motion iTRAK power supply
• Increase the Converter Thermal Overload UL
attribute value
• Verify iTRAK power supply requirements

3 22 FLT S22 – AC POWER LOSS Converter AC Power Loss Fault Check converter AC input voltage on all phases Inverters
Three phase open circuit detected on converter AC input while the drive Regenerative bus supply
power structure was enabled.
3 23 FLT S23 – AC PHASE LOSS Converter AC Single Phase Loss Fault Check AC input voltage on all phases. DC-bus power supply
All modules in the same bus group assert a A single AC input phase was lost. Regenerative bus supply
Bus Power Sharing Exception if they are
enabled.

3 25 FLT S25 – CONV PRECHARGE Pre-charge Failure Fault • Check AC input voltage on all phases DC-bus power supply
FAILURE The pre-charge circuit monitoring algorithm detected that the DC bus did • Check input power wiring Regenerative bus supply
All modules in the same bus group assert a not reach a factory set voltage level after charging for a period of time or • Check if any inverter or motor is shorted to iTRAK power supply
Bus Power Sharing Exception if they are the DC-bus voltage is too high. ground
enabled.
• Replace power supply or drive module if fault
persists
• Verify iTRAK power supply cable wiring
• Make sure total bus capacitance is less than the
maximum rated

3 27 FLT S27 – BUS REG OVERTEMP FL Bus Regulator Overtemperature Factory Limit Fault • Check the digital input wiring Inverters
All modules in the same bus group assert a The digital input assigned to the shunt thermal switch OK is asserted • Check the digital input assignments DC-bus power supply
Bus Power Sharing Exception if they are LOW. • Check the shunt power configuration in Logix Regenerative bus supply
enabled.
Designer
• Reduce regenerative energy dissipation of the
application
• Add a larger external shunt resistor or active
brake module
• Add an external active shunt with a higher power
rating

3 29 FLT S29 – BUS REG OVERLOAD FL Bus Regulator Thermal Overload Factory Limit Fault The shunt thermal • Modify the duty cycle of the application DC-bus power supply
All modules in the same bus group assert a model has exceeded its factory set thermal capacity limit. • Add external shunt for additional capacity
Bus Power Sharing Exception if they are • Add capacitor module
enabled.

3 30 FLT S30 – BUS REG OVERLOAD UL Bus Regulator Thermal Overload User Limit Fault • Modify the duty cycle of the application DC-bus power supply
The shunt thermal model has exceeded the thermal capacity limit given • Add external shunt for additional capacity
by Bus Regulator Thermal Overload User Limit. • Increase the Bus Regulator Thermal Overload UL
attribute value
• Add capacitor module

3 31 FLT S31 – BUS REG FAILURE Bus Regulator Failure • Check for shorts in the shunt connector DC-bus power supply
The shunt circuit has detected that the shunt resistor is shorted. • Unplug the shunt connector and measure the
resistance of the shunt
• Replace power supply if shunt resistor is shorted

3 32 FLT S32 – BUS MODULE FAILURE nn Bus Module Failure • Check the digital input wiring Inverters
The digital input assigned to capacitor/bus conditioner module OK is • Check the digital input assignments DC-bus power supply
asserted LOW. The nn sub-code is defined as follows: • Replace the accessory module, if necessary Regenerative bus supply
01: Capacitor module
02: DC-bus conditioner module

3 33 FLT S33 – BUS UNDERVOLT FL Bus Undervoltage Factory Limit Fault • Verify voltage level of the incoming AC Inverters
DC Bus voltage level is below the factory set limit. • Monitor AC power source for glitches or line iTRAK power supply
droop
• Install UPS on AC input

3 34 FLT S34 – BUS UNDERVOLT UL Bus Undervoltage User Limit Fault • Verify voltage level of the incoming AC Inverters
DC-bus voltage level is below the user set limit as given by Bus • Monitor AC power source for glitches or line
Undervoltage User Limit. droop
For iTRAK power supply, this refers to the output (IDC) power buses. • Install UPS on AC input
• Increase Bus Undervoltage UL attribute value
3 35 FLT S35 – BUS OVERVOLT FL nn Bus Overvoltage Factory Limit Fault • Change the deceleration or motion profile of Inverters
DC-bus voltage level is above the factory set limit. For iTRAK power some or all of the drives connected to the DC bus DC-bus power supply
supply, this refers to the input or output iTRAK power buses. • Unplug the shunt connector and measure the Regenerative bus supply
Long DC bus cables can amplify voltage overshoots. resistance of the shunt iTRAK power supply
The nn sub-code is defined as follows: • Add an external shunt resistor or an active brake
01: Excessive Regen module
• Replace DC-bus power supply if shunt resistor is
open
• Verify iTRAK power supply cable wiring

3 37 FLT S37 – BUS POWER LOSS Bus Power Loss Fault • Verify voltage level of the incoming AC Inverters
When the Power Loss Threshold Attribute The DC-bus voltage level is below the bus power loss threshold for more • Increase the Power Loss Threshold Attribute
(ID#628) is set to zero, the default value of than 50 ms. • Monitor AC power source for glitches or line
23.1% is used, which is equivalent to 150V DC
allowable DC-bus voltage droop from nominal droop
(650V DC). • Install UPS on AC input
To calculate the percentage, use the
following formula: Power Loss Threshold
Attribute% = (650V DC - Allowable Voltage
Drop)/(650V DC)•100%.

3 38 FLT S38 – FUSE BLOWN nn=00 Bus Power Fuse Blown Fault • Return drive for repair if fault continues Inverters
The internal DC-bus power fuse is blown. • Verify output power wiring (iTRAK power supply) iTRAK power supply
The nn sub-code is defined as follows:
00: Non user-replaceable fuse

3 38 FLT S38 – FUSE BLOWN nn=01 Bus Power Fuse Blown Fault • Verify output power wiring Inverters
The internal DC-bus power fuse is blown. • Replace fuse iTRAK power supply
The nn sub-code is defined as follows:
01: User replaceable fuse (iTRAK power supply only)

3 40 FLT S40 – BUS POWER SHARING Bus Power Sharing Fault • Check the fault condition on the DC-bus power Inverters
FAULT A power supply or RPS sharing DC-bus power with this module (power supply DC-bus power supply
supply or drive) has requested that this module stop consuming power • Install UPS on AC input
from the DC-bus

3 41 FLT S41 – MTR AQB STATE FL Feedback Signal Noise FL • Verify the motor feedback wiring is not Inverters
The number of illegal state transitions of the motor AQB encoder open/shorted/ missing
feedback signals has exceeded a factory limit. • Use shielded cables, route feedback away from
potential noise sources
• Check system grounds, replace motor/encoder

3 43 FLT S43 – FDBK LOSS FL Feedback Signal Loss FL • Verify the motor feedback wiring is not Inverters
Applies to all compatible feedback devices, The detected voltage levels of the A/B channel signals from the feedback open/shorted/ missing
except DSL encoder feedback. device are below the Feedback Signal Loss factory limit. • Use shielded cables, route feedback away from
potential noise sources
The associated fault/alarm sub-code indicates which of the supported • Check system grounds, replace motor/encoder.
feedback channels is reporting this fault/alarm.
The detected voltage levels of the A/B channel signals from the feedback
device are below the Feedback Signal Loss factory limit.
The associated fault/alarm sub-code indicates which of the supported
feedback channels is reporting this fault/alarm.
3 44 FLT S44 – FDBK LOSS UL Feedback Signal Loss UL • Verify the motor feedback wiring is not Inverters
Applies to all compatible feedback devices, The detected voltage levels of the A/B channel signals from the feedback open/shorted/ missing
except DSL encoder feedback. device are below the Feedback Signal Loss factory limit. • Use shielded cables, route feedback away from
potential noise sources
The associated fault/alarm sub-code indicates which of the supported • Check system grounds, replace motor/encoder.
feedback channels is reporting this fault/alarm.
The detected voltage levels of the A/B channel signals from the feedback
device are below the Feedback Signal Loss user limit.
The associated fault/alarm sub-code indicates which of the supported
feedback channels is reporting this fault/alarm.

3 45 FLT S45 – FDBK COMM FL Motor Feedback Data Loss Factory Limit Fault • Check motor feedback cable and connector Inverters
Applies to DSL and Hiperface feedback The number of consecutive missed or corrupted serial data packets, or • Check motor power cable and feedback wire
devices. invalid position feedback values from the intelligent feedback device has shields are secured correctly
exceeded a factory set limit. • Check motor frame is grounded correctly
• Consult Possible Solutions for FLT S47

3 46 FLT S46 – FDBK COMM UL Motor Feedback Data Loss User Limit Fault • Check motor feedback cable and connector Inverters
Applies to all compatible feedback devices, The number of consecutive missed or corrupted serial data packets from • Check motor power cable and feedback wire
except DSL encoder feedback. the intelligent feedback device has exceeded a user set limit. shields are secured correctly
• Check motor frame is grounded correctly
• Consult Possible Solutions for FLT S47

3 47 FLT S47 – FDBK DEVICE FAILURE Motor Feedback Device Failure Fault (DSL feedback) • Check motor feedback cable for proper Inverters
nn=01…37 The DSL feedback device has detected an internal error. connectivity and continuity
The nn sub-code is defined as follows: • Check motor phasing (U, V, W) and DSL feedback
01: ACCELERATION OVERFLOW 2-pin wire connections at the drive
04: TRACKING FILTER ERROR • Review electrical noise reduction, bonding
05: VECTOR LENGTH ERROR painted panels, and wire-braid bonding in the user
06: COUNTER ERROR manual
07: SYNCHRONIZATION ERROR • Cycle control power
16: SINGLE TURN ERROR • Check feedback shield connection
17: MULTI TURN AMPLITUDE ERROR • Reduce shock and vibration to motor
18: MULTI TURN SYNC ERROR • Replace motor if fault continues
19: MULTI TURN VECTOR LENGTH ERROR
35: STANDARD PARAMETER ERROR
36: INTERNAL COMMUNICATION ERROR1
37: INTERNAL COMMUNICATION ERROR2

3 47 FLT S47 – FDBK DEVICE FAILURE Motor Feedback Device Failure Fault (DSL feedback) • Check motor feedback cable for proper Inverters
nn=38…88 The DSL feedback device has detected an internal error. connectivity and continuity
The nn sub-code is defined as follows: • Check motor phasing (U, V, W) and DSL feedback
38: INTERNAL SYSTEM ERROR 2-pin wire connections at the drive
48: CRITICAL TEMPERATURE • Review electrical noise reduction, bonding
49: CRITICAL LED CURRENT painted panels, and wire-braid bonding in the user
50: CRITICAL SUPPLY VOLTAGE manual
51: CRITICAL SPEED • Cycle control power
52: CRITICAL ACCELERATION • Check feedback shield connection
53: COUNTER OVERFLOW • Reduce shock and vibration to motor
54: INTERNAL MONITORING ERROR • Replace motor if fault continues
66: INTERNAL RESOURCE ACCESS ERROR
For the 2198-H2DCK feedback converter kit, a Motion Axis Fault Reset is required and can
take up to 30 seconds to complete. Cycling control power does not always fix the error.
88: POSITION OUT OF RANGE
A control power cycle is required to reset the fault.
3 47 FLT S47 – FDBK DEVICE FAILURE Motor Feedback Device Failure Fault (Hiperface feedback) • Check motor feedback cable for proper Inverters
nn=01…12 The Hiperface feedback device has detected an internal error. connectivity and continuity
The nn sub-code is defined as follows: • Check motor phasing (U, V, W) and Hiperface
01: INCORRECT ALIGNMENT DATA feedback 15-pin wire connections at the drive
02: INCORRECT INTERNAL ANGULAR OFFSET • Review electrical noise reduction, bonding
03: DATA FIELD PARTITIONING TABLE DESTROYED painted panels, and wire-braid bonding in the user
04: ANALOG LIMIT VALUES NOT AVAILABLE manual
05: INTERNAL I2C BUS INOPERATIVE • Cycle control power
06: INTERNAL CHECKSUM ERROR • Check feedback shield connection
07: ENCODER RESET OCCURRED AS A RESULT OF PROGRAM • Reduce shock and vibration to motor
MONITORING • Replace motor if fault continues
08: COUNTER OVERFLOW
09: PARITY ERROR
10: CHECKSUM OF TRANSMITTED DATA IS INCORRECT
11: UNKNOWN COMMAND CODE
12: NUMBER OF TRANSMITTED DATA IS INCORRECT

3 47 FLT S47 – FDBK DEVICE FAILURE Motor Feedback Device Failure Fault (Hiperface feedback) • Check motor feedback cable for proper Inverters
nn=13…35 The Hiperface feedback device has detected an internal error. connectivity and continuity
The nn sub-code is defined as follows: • Check motor phasing (U, V, W) and Hiperface
13: TRANSMITTED COMMAND AGRUMENT IS NOT ALLOWED feedback 15-pin wire connections at the drive
14: THE SELECTED DATA FIELD MAY NOT BE WRITTEN TO • Review electrical noise reduction, bonding
15: INCORRECT ACCESS CODE painted panels, and wire-braid bonding in the user
16: SIZE OF SPECIFIED DATA FIELD CANNOT BE CHANGED manual
17: SPECIFIED WORD ADDRESS LIES OUTSIDE THE DATA FIELD • Cycle control power
18: ACCESS TO NON-EXISTENT DATA FIELD • Check feedback shield connection
28: VALUE MONITORING OF THE ANALOG SIGNALS • Reduce shock and vibration to motor
(process data) • Replace motor if fault continues
29: TRANSMITTER CURRENT CRITICAL
(contamination, transmitter breakage)
30: ENCODER TEMPERATURE CRITICAL
31: SPEED TOO HIGH, NO POSITION FORMATION POSSIBLE
32: SINGLETURN POSITION UNRELIABLE
33: MULTITURN POSITION ERROR
34: MULTITURN POSITION ERROR
35: MULTITURN POSITION ERROR

3 49 FLT S49 – BRAKE SLIP FLT Brake Slip Exception Check motor brake. Inverters
Motor displacement exceeded the brake slip tolerance while the
mechanical brake was engaged.
3 50 FLT S50 – POS HW OTRAVEL Hardware Overtravel - Positive Check digital input and axis position. Inverters
The axis has moved beyond the digital input travel limit in the positive
direction.

3 51 FLT S51 – NEG HW OTRAVEL Hardware Overtravel - Negative Check digital input and axis position. Inverters
The axis has moved beyond the digital input travel limit in the negative
direction.
3 54 FLT S54 – POSN ERROR Excessive Position Error Fault • Check position loop tuning Inverters
Does not apply to induction motors in The position error of the position control loop has exceeded the value • Increase the feedforward gain
frequency control mode. given by Position Error Tolerance for a time period given by Position Error • Verify sizing of the drive and motor
Tolerance Time. • Check motor power wiring
• Increase Position Error Tolerance and/or Position
Error Tolerance Time attribute values
3 55 FLT S55 – VEL ERROR Excessive Velocity Error Fault • Check velocity loop tuning Inverters
Does not apply to induction motors in The velocity error of the velocity control loop has exceeded the value • Reduce acceleration
frequency control mode. given by Velocity Error Tolerance for a time period given by Velocity Error • Verify sizing of the drive and motor
Tolerance Time. • Check motor power wiring
• Increase Velocity Error Tolerance and/or Velocity
Error Tolerance Time attribute values

3 56 FLT S56 – OVERTORQUE LIMIT Overtorque Limit Fault • Verify Torque Trim value Inverters
Does not apply to induction motors in Motor torque has risen above user defined maximum torque level given • Verify motion profile
frequency control mode. by Overtorque Limit for a time period given by Overtorque Limit Time. • Verify sizing of the drive and motor
• Increase Overtorque Limit and/or Overtorque
Limit Time attribute values

3 57 FLT S57 – UNDERTORQUE LIMIT Undertorque Limit Fault • Verify motion profile Inverters
Does not apply to induction motors in Motor torque has dropped below user defined minimum torque level • Verify sizing of the drive and motor
frequency control mode. given by Undertorque Limit for a time period given by Undertorque Limit • Decrease Undertorque Limit and/or Undertorque
Time. Limit Time attribute values

3 58 FLT S58 – BUS VOLTAGE ERROR Excessive Bus Voltage Error • Check the voltage loop tuning Regenerative bus supply
The bus voltage error has exceeded the Bus Voltage Error Tolerance for • Verify sizing of power system components
the time period given by Bus Voltage Error Tolerance Time. Long DC bus • Increase Bus Voltage Error Tolerance and/or Bus
cables can amplify voltage overshoots. Voltage Error Tolerance Time
• Make sure the DC-bus cable is within length
specification
• Increase the DC-bus cable ampacity

3 61 FLT S61 – ENABLE INPUT Enable Input Deactivated • Check drive enable input wiring Inverters
The hardware enable input was deactivated while the drive was enabled. • Un-assign Enable as a digital input source DC-bus power supply
Regenerative bus supply
iTRAK power supply

3 64 FLT S64 – AC LINE OVERVOLT FL AC Line Overvoltage FL • Verify voltage level of the incoming AC input Regenerative bus supply
The AC Line voltage has exceeded the factory set voltage limit. voltage
• Reduce the peak of the AC input voltage
• Check the AC power source for distortion

3 66 FLT S66 – AC LINE UNDERVOLT FL AC Line Undervoltage FL • Verify voltage level of the incoming AC input Regenerative bus supply
The AC Line voltage has dropped below the factory set voltage limit. voltage
• Reduce the peak of the AC input voltage
• Check the AC power source for distortion

3 68 FLT S68 – AC LINE HIGH FREQ FL AC Line High Frequency FL Verify the frequency of the incoming AC line. Regenerative bus supply
The AC Line frequency has exceeded the factory set high frequency limit.

3 70 FLT S70 – AC LINE LOW FREQ FL AC Line Low Frequency FL Verify the frequency of the incoming AC line. Regenerative bus supply
The AC Line frequency has dropped below the factory set low frequency
limit.
3 72 FLT S72 – AC LINE VOLTAGE AC Line Voltage Unbalance • Monitor the AC Line voltages for unbalance Regenerative bus supply
UNBALANCE The AC Line Voltage Unbalance has exceeded the configured AC Line • Increase the AC Line Voltage Unbalance Limit
Voltage Unbalanced Limit.
3 73 FLT S73 – AC LINE CURRENT AC Line Current Unbalance • Monitor the AC Line currents for unbalance Regenerative bus supply
UNBALANCE The AC Line Current Unbalance has exceeded the configured AC Line • Increase the AC Line Current Unbalance Limit
Current Unbalanced Limit.
3 74 FLT S74 – AC LINE VOLTAGE SAG AC Line Voltage Sag • Monitor the AC Line voltages for sags Regenerative bus supply
The AC Line Voltage has dropped below the AC Line Voltage Sag • Reduce the AC Line Voltage Sag Threshold
Threshold for more than the timeout period specified AC Line Voltage Sag attribute value
Time value. • Increase the AC Line Voltage Sag Time attribute
value
3 75 FLT S75 – AC LINE FREQ CHANGE AC Line Frequency Change • Monitor the AC Line frequency Regenerative bus supply
The AC Line Frequency rate of change has exceeded the AC Line • Increase the AC Line Frequency Change
Frequency Change Threshold for more than the timeout period specified Threshold value
AC Line Frequency Change Time value. • Increase the AC Line Frequency Change Time
value

3 76 FLT S76 – AC LINE SYNC LOSS AC Line Synchronization Loss • Monitor the AC Line power source for distortion Regenerative bus supply
The converter has lost synchronization to the AC Line for more than the • Check wiring
timeout period specified AC Line Sync Loss Time. • Increase the AC Line Sync Loss Time attribute
value.

3 76 FLT S76 – AC LINE SYNC FAILURE AC Line Synchronization Failure • Monitor the AC Line power source for distortion Regenerative bus supply
The converter was not able to achieve AC Line frequency synchronization. • Check wiring
• Run as a passive power supply (no Regen
capabilities)
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 7 - Troubleshoot the Kinetix 5700 Drive System
For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf

Fault Type Fault Code Display Text Fault Corrective Action Module
(Motion Device Axis (Motion Device Axis
Object Attribute 662) Object Attribute 661)
4 2 FLT M02 – MOTOR VOLTAGE Motor Voltage Mismatch Fault Set the drive voltage to a lower value or replace motor with voltage Inverters
The configured voltage of the drive is greater than rating that matches the drive.
the motor rated voltage. For example, a 400V-class
drive with a 200V-class motor.

4 7 FLT M07 - FEEDBACK Feedback Incremental Count Error Fault Verify the motor feedback wiring is correct and not open/ Inverters
INCREMENTAL COUNT ERROR FAULT The periodic check of the incremental encoder shorted/missing, use shielded cables, route feedback away from
position against the absolute encoder position or potential noise sources, check system grounds, replace motor/
Hall edges (when available) indicates they are out encoder.
of tolerance.

4 12 FLT M12 – POWER CYCLE FL Converter Precharge Overload Factory Limit Fault • Reduce the amount of modules in the same bus group DC-bus power supply
All modules in the same bus group assert a Bus The thermal model for the precharge resistor • Reduce the frequency of AC power cycling
Power Sharing Exception if they are enabled. detected that precharge capacity exceeded the • Remove capacitor modules
factory limit.

4 12 FLT M12 – POWER CYCLE FL Converter Precharge Overload Factory Limit Fault Regenerative bus supply
All modules in the same bus group assert a Bus The precharge circuit has exceeded its utilization
Power Sharing Exception if they are enabled. limit due to excessive AC power cycling. Reduce number of AC power cycles in a given time duration.

4 26 FLT M26 – RUNTIME ERROR Runtime Error • Cycle control power Inverters
The drive firmware encountered an unrecoverable • Check feedback device integrity DC-bus power supply
runtime error. • Reset the drive module iTRAK power supply
• Return module for repair if fault continues

4 26 FLT M26 – RUNTIME ERROR Runtime Error • Cycle control power Regenerative bus supply
The drive firmware encountered an unrecoverable • Return module for repair if fault continues
runtime error.
4 28 FLT M28 – SAFETY COMM Safety Module Communication Error • Cycle control power Inverters
Applies to drives using integrated safety. Communication with the safety hardware within • Reset the drive
the drive has failed. • Return drive for repair if fault continues
4 29 FLT M29 – AC LINE CONTACTOR nn AC Line Contactor • Connect the AC Line Contactor Regenerative bus supply
AC Line Contactor is missing or is incorrectly wired. • Check the wiring
The nn sub-code is defined as follows:
01: AC Line Contactor is Not Present
02: Wiring Error

4 30 FLT M30 – AC LINE RESONANCE FL AC Line Resonance FL • Monitor the AC Line power source for glitches or distortion Regenerative bus supply
The converter has detected AC line resonance • Check wiring
current that has exceeded the factory set limit • Reduce the AC Line Source Power in the Logix Designer
given by AC Line Resonance Factory Limit. application to below the KVA rating of the converter
• Reduce the tuning of the converter to low
• Increase the KVA rating of the AC input to the converter
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 7 - Troubleshoot the Kinetix 5700 Drive System
For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf

Fault Type Fault Code Display Text Fault Action Module

(Motion Device Axis (Motion Device Axis
Object Attribute 662) Object Attribute 675)
2 1 INIT FLT M01 – ENCODER DATA Smart Encoder Data Corruption • Cycle control power Inverters
The data stored in the encoder has a checksum error. • Return motor for repair if fault continues
2 2 INIT FLT M02 – MTR DATA RANGE nn Motor Data Range Error • Cycle control power
A motor data attribute stored in the encoder is out of range. • Return motor for repair if fault continues
The nn sub-code is defined as follows:
01: DATA_RANGE_REV
02: DATA_RANGE_CONT_CURRENT
03: DATA_RANGE_PEAK_CURRENT
04: DATA_RANGE_RATED_POWER
05: DATA_RANGE_OVERLOAD_LIMIT
06: DATA_RANGE_THERMAL_CAPACITANCE
07: DATA_RANGE_THERMAL_RESISTANCE
08: DATA_RANGE_MOTOR_RESISTANCE
09: DATA_RANGE_MOTOR_INDUCTANCE
10: DATA_RANGE_INERTIA Inverters
11: DATA_RANGE_RATED_SPEED
12 DATA_RANGE_MAX_SPEED
13: DATA_RANGE_RATED_TORQUE
14: DATA_RANGE_TORQUE_CONST
15: DATA_RANGE_BACK_EMF_CONST
16: DATA_RANGE_POLE_PITCH

2 3 INIT FLT M03 – MTR ENC STARTUP Motor Feedback Communication Startup Communication with the • Cycle control power Inverters
encoder could not be established. • Check motor feedback connector
• Check motor power and feedback shield
terminations on the drive
• Return motor for repair if fault continues

2 6 INIT FLT M06 – MOTOR ABSOLUTE Feedback Absolute Startup Speed The absolute encoder was not Make sure the motor shaft is not moving during Inverters
STARTUP SPEED able to accurately determine the position after powerup due to power-up
speed greater than 100 rpm.
2 14 INIT FLT M14 – SAFETY FIRMWARE Invalid Safety Firmware • Cycle control power Inverters
Displayed in the Quick View Pane as The loaded Safety firmware is not compatible with the drive • Update the drive firmware
Initialization Fault. firmware. • Return drive for repair if fault continues
2 20 INIT FLT M20 – UNKNOWN MODULE Unknown Module Fault • Cycle control power Inverters
The product code of the power board is invalid. • Reset the drive DC-bus power supply
• Return drive for repair if fault continues iTRAK power supply
2 21 INIT FLT M21 – FACTORY CONFIG Factory Configuration Error • Cycle control power Inverters
Factory configuration data is missing or invalid. • Reset the drive DC-bus power supply
• Return drive for repair if fault continues iTRAK power supply
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 7 - Troubleshoot the Kinetix 5700 Drive System
For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf

Fault Type Fault Code Display Text Fault Action Module

(Motion Device Axis (Motion Device Axis
Object Attribute 665) Object Attribute 664)
1 1 INHIBIT S01 – ENABLE INPUT Axis Enable Input Fault - Start Inhibit • Confirm that the digital input assigned to the Enable is active Inverters
When Enable Input Checking is enabled, the drive displays • Check module enable input wiring DC-bus power supply
Axis Enable Input start inhibit when it detects the enable input • Check digital input assignments iTRAK power supply
is inactive and while the axis is in Starting/Running/ • Verify Gateway computer and Logix Designer application
Testing/Hold sub-state of Stopped state. operation (applies to iTRAK power supply)

1 2 INHIBIT S02 – MOTOR NOT CONFIG Motor Not Configured Verify motor configuration in the Logix Designer application. Inverters
The associated motor has not been properly configured for
use.

1 3 INHIBIT S03 – FEEDBACK NOT Feedback Not Configured Verify feedback configuration in the Logix Designer application. Inverters
CONFIG The feedback has not been properly configured for use.
1 4 INHIBIT S04 – COMMUTATION NOT Commutation Not Configured - Standard Start Inhibit Verify that the proper motor feedback commutation alignment has Inverters
CONFIG Associated permanent magnet motor commutation has not been selected.
been configured for use.
1 5 INHIBIT S05 – SAFE TORQUE OFF Safe Torque Off Active • Verify the safety controller is configured properly for the drive. Inverters
ACTIVE The integrated Safe Torque Off safety function is active. • Verify the communication between the safety controller does
not have any errors.
• Verify the Safe Torque Off output from the safety controller is
active.
• Verify that no safety faults exist. Clear safety fault condition, if
required.

1 6 INHIBIT S06 – CONVERTER BUS Converter Bus Unload Check the status of the converter supplying DC bus power to this
UNLOAD The converter supplying power to this drive axis has requested axis. Inverters
that it not draw power from the DC Bus.
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 7 - Troubleshoot the Kinetix 5700 Drive System
For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf

Fault Type Fault Code Display Text Fault Action Module

(Motion Device Axis (Motion Device Axis
Object Attribute 665) Object Attribute 664)
2 2 INHIBIT M02 – MOTOR FEEDBACK Motor Feedback Required Verify that the proper motor feedback type has been selected. Inverters
REQURIED Selected Motor Control mode cannot run without a valid feedback
selection.
2 4 INHIBIT M04 – PROVING CONFIG Torque Prove Configuration - Mfg Specific Start Inhibit • Verify that the proper axis configuration has been selected.
When Torque Proving configuration is enabled, control mode, • Verify that sufficient torque prove current has been configured.
feedback mode, motor feedback type, and motor option Inverters
configuration must be set properly.

2 5 INHIBIT M05 – SAFE TORQUE OFF Start Inhibit – Safe Torque Off • Check safety input wiring Inverters
The safety function has disabled the power structure. • Check state of safety devices
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 7 - Troubleshoot the Kinetix 5700 Drive System
For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf

Fault Code Display Text Fault Action Module

Fault Type (Motion Device Axis
Object Attribute 16)
1 NODE FLT 01 – LATE CTRL UPDATE Control Connection Update Fault • Remove unnecessary network devices from the Inverters
Several consecutive updates from the controller have been lost. motion network DC-bus power supply
• Change network topology so that fewer devices
share common paths
NODE FLT • Use high performance network equipment
• Use shielded cables
• Separate signal wiring from power wiring

2 NODE FLT 02 – PROC WATCHDOG nn Processor Watchdog Fault • Cycle control power Inverters
The processor on the power board or control board failed to update • Return drive for repair if fault continues DC-bus power supply
NODE FLT in a certain amount of time. iTRAK power supply
The Possible Solutions are the same for all nn sub-codes.

3 NODE FLT 03 – HARDWARE 00 Hardware Fault -PwrIF • Cycle control power Inverters
NODE FLT Communication with the power board could not be established. • Update the drive firmware DC-bus power supply
• Return drive for repair if fault continues iTRAK power supply
3 NODE FLT 03 – HARDWARE 02 Hardware Fault - DSL • DSL feedback wiring is incorrect (check against Inverters
Communication with the encoder could not be established. wiring diagram)
• DSL feedback wiring is shorted or open
• DSL feedback cable is defective
NODE FLT • Kinetix VP motor feedback device is defective
• Cycle power
• Return drive for repair if fault continues

3 NODE FLT 03 – HARDWARE 03 DSL Internal Hardware Fault • Check DSL feedback device, wiring, and cable Inverters
NODE FLT A DSL hardware error internal to the drive was detected. • Cycle power
• Return drive for repair if fault continues
3 NODE FLT 03 – HARDWARE 04 Hardware Fault - Board Compatibility Return drive for repair if fault continues Inverters
NODE FLT The control and power boards are incompatible. DC-bus power supply
iTRAK power supply
5 NODE FLT 05 – CLOCK SKEW FLT Clock Skew Fault • Cycle control power Inverters
NODE FLT The controller time and the drive's system time are not the same. • Check controller and Ethernet switch operation DC-bus power supply
6 NODE FLT 06 – LOST CTRL CONN Lost Controller Connection Fault • Check Ethernet connection Inverters
NODE FLT Communication with the controller has been lost. • Check controller and Ethernet switch operation DC-bus power supply
7 NODE FLT 07 – CLOCK SYNC Clock Sync Fault • Check Ethernet connection Inverters
NODE FLT Drive's local clock has lost synchronization with controller's clock • Check controller and Ethernet switch operation DC-bus power supply
and was not able to resynchronize within allotted time.
9 NODE FLT 09 – DUPLICATE IP ADDRESS Duplicate IP Address Fault Select an IP address not already in use on the network Inverters
NODE FLT Several consecutive updates from the controller have been lost. DC-bus power supply
iTRAK power supply
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 7 - Troubleshoot the Kinetix 5700 Drive System
For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf

Fault Type Fault Code Display Text Fault Action Module

(Motion Device Axis
Object Attribute 17)
NODE ALARM 1 NODE ALARM 01 – LATE CTRL UPDATE Control Connection Update Alarm • Remove unnecessary network devices from the motion network Inverters
Updates from the controller have been late. • Change network topology so that fewer devices share common paths DC-bus power supply
• Use high performance network equipment
• Use shielded cables
• Separate signal wiring from power wiring

NODE ALARM 3 NODE ALARM 03 – CLOCK JITTER Clock Jitter Alarm • Route the network cable away from potential noise sources Inverters
The sync variance has exceeded the sync threshold while • Reduce the number of devices on the EtherNet/IP network DC-bus power supply
the device is running in sync mode.

NODE ALARM 4 NODE ALARM 04 – CLOCK SKEW ALARM Clock Skew Alarm • Check the Ethernet connection Inverters
The controller time and the drive’s time are not the same. • Check controller and Ethernet switch operation DC-bus power supply

NODE ALARM 5 NODE ALARM 05 – CLOCK SYNC ALARM Clock Sync Alarm • Check the Ethernet connection Inverters
Drive's local clock has lost synchronization with controller's • Check controller and Ethernet switch operation DC-bus power supply
clock for a short time during synchronous operation.
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 9 - Kinetix 5700 Safe Torque-off Function
For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf

Fault Type Fault Code Display Text Fault Action Module

(Motion Device Axis (Motion Device Axis
Object Attribute 662) Object Attribute 661)
128 1 SAFE FLT 01 - INTERNAL GuardInternalFault • Cycle control power Inverters
Drive safety diagnostic detected internal STO design failure. • Return drive for repair if fault continues
128 3 SAFE FLT 03 - GATE DRIVE GuardGateDriveFault • Cycle control power Inverters
Displayed in the Quick View Pane as Safety Fault. Drive safety diagnostic detected internal STO design failure. • Execute STO function
• Return drive for repair if fault continues
128 9 SAFE FLT 09 - SS IN GuardStopInputFault • Verify safety wiring and connections: Inverters
Safe torque-off function mismatch. System does not allow – Wire terminations at safe torque-off (STO) connector
motion. Safe torque-off mismatch is detected when safety – Cable/header not seated correctly
inputs are in a different state for more than 1.0 second or – +24V power
safety inputs re-trigger quicker than 1.0 second. • Check state of safety inputs.
• Reset error and run proof test.
• If error persists, return the drive to Rockwell Automation.
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 9 - Kinetix 5700 Safe Torque-off Function
For more general troubleshooting information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf
For more SAFE FLT Sxx troubleshooting information see:
https://literature.rockwellautomation.com/idc/groups/literature/documents/rm/2198-rm001_-en-p.pdf

Fault Type Fault Code Display Text Fault Action Module

(Motion Device Axis (Motion Device Axis
Object Attribute 662) Object Attribute 661)
7 1 SAFE FLT S01 - SAFETY CORE INTERNAL SafetyFault • Cycle control power Inverters
Drive safety diagnostic detected internal STO design failure. • Return drive for repair if fault continues

7 2 SAFE FLT S02 – SAFETY FEEDBACK Drive safety diagnostic detected a fault with the encoder Check feedback device and feedback connection. Inverters
feedback device used for safety. The Safety Stop Function object instance attribute #22
can provide further details.
7 3 SAFE FLT S03 - SAFE TORQUE OFF SafeTorqueOffFault • Check the cause of the fault using a Safe Torque-off Inverters
Displayed in the Quick View Pane as Safety Fault. Drive safety diagnostic detected internal STO design failure faults explicit message. Refer to Explicit Messages in the
or hardwired input received while in integrated safety mode. user manual.
• Remove any connection to the hardwired safety inputs
and reset using the STO Fault Reset procedure. Refer to
STO Fault Reset in the user manual.
• Execute STO function.
• Return drive for repair if fault continues.

7 4 SAFE FLT S04 – SAFE STOP 1 A Safe Stop 1 function detected a fault condition. The deceleration rate or time limitations configured for Inverters
the SS1 function may have been exceeded. The fault may
be due to an SS1 instruction in the safety controller or it
may be an SS1 function executing in the drive. If in the
drive, the Safety Stop Functions Instance attribute #284
may provide further details.

7 5 SAFE FLT S05 – SAFE STOP 2 A Safe Stop 2 function detected a fault condition. The deceleration rate or time limitations configured for Inverters
the SS2 function may have been exceeded. Check the SS2
instruction in the safety controller.
7 6 SAFE FLT S06 – SAFE OPERATING STOP A Safe Operating Stop function detected a fault condition. The speed or position limitations configured for the SOS Inverters
function may have been exceeded. Check the SOS
instruction in the safety controller.
7 7 SAFE FLT S07 - SAFE BRAKE A Safe Brake Control function detected a fault condition. The brake used for SBC or the brake engage sensor may Inverters
have failed. Check the SBC instruction in the safety
controller.
7 16 SAFE FLT S16 – SAFE SPEED MONITOR A Safe Speed Monitor function detected a fault condition. Check the SSM instruction in the safety controller. It may Inverters
have an invalid configuration.
7 17 SAFE FLT S17 – SAFE LIMITED SPEED A Safe Limited Speed function detected a fault condition. Check the SLS instruction in the safety controller. It may Inverters
have an invalid configuration.
7 19 SAFE FLT S19 - SAFE LIMITED DIRECTION A Safe Limited Direction function detected a fault condition. Check the SDI instruction in the safety controller. It may Inverters
have an invalid configuration.
7 20 SAFE FLT S20 - SAFE CAM A Safe CAM function detected a fault condition. Check the SCA instruction in the safety controller. It may Inverters
have an invalid configuration.
7 21 SAFE FLT S21 - SAFE LIMITED POSITION A Safe Limited Position function detected a fault condition. Check the SLP instruction in the safety controller. It may Inverters
have an invalid configuration.
Kinetix® 5700 Servo Drive Fault Codes
Content from Chapter 9 - Kinetix 5700 Safe Torque-off Function
For more information see:
http://literature.rockwellautomation.com/idc/groups/literature/documents/um/2198-um002_-en-p.pdf
For more SAFE FLT Mxx troubleshooting information see:
https://literature.rockwellautomation.com/idc/groups/literature/documents/rm/2198-rm001_-en-p.pdf

Fault Type Fault Code Display Text Fault Action Module

(Motion Device Axis (Motion Device Axis
Object Attribute 662) Object Attribute 661)
8 1 SAFE FLT M01 - SAFETY FEEDBACK INTERFACE A Safety Feedback Interface instruction detected a fault condition. Check the SFX instruction in the safety controller. Inverters
Summary of Changes

Date Changes

February 2019 First release as an Excel spreadsheet

April 2020 updated format; no information changed