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Job Satisfaction: ) Before Any of The Numbers From 5 To 1 As Indicated Below

Job satisfaction refers to how positively or negatively employees feel about their work and is affected by factors like salary, work responsibilities, opportunities for promotion and relationships with coworkers and supervisors. High job satisfaction can provide benefits like increased productivity, customer loyalty, lower absenteeism and turnover. Job satisfaction is commonly measured using methods like a single question rating an employee's overall satisfaction or questionnaires that evaluate satisfaction across multiple job factors and provide an overall score.

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Tracy Miranda Bognot
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108 views2 pages

Job Satisfaction: ) Before Any of The Numbers From 5 To 1 As Indicated Below

Job satisfaction refers to how positively or negatively employees feel about their work and is affected by factors like salary, work responsibilities, opportunities for promotion and relationships with coworkers and supervisors. High job satisfaction can provide benefits like increased productivity, customer loyalty, lower absenteeism and turnover. Job satisfaction is commonly measured using methods like a single question rating an employee's overall satisfaction or questionnaires that evaluate satisfaction across multiple job factors and provide an overall score.

Uploaded by

Tracy Miranda Bognot
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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JOB SATISFACTION

 Job satisfaction is the level of contentment employees feel about their work, which can
affect performance.
 Job satisfaction refers to how well a job provides fulfillment of a need or want, or how
well it serves as a source or means of enjoyment.
 Job satisfaction is the degree to which individuals feel positively or negatively about
their jobs. When the feeling about one's job is not positive, the appropriate term is job
dissatisfaction.

When people are satisfied with their jobs, the following benefits become possible:
1. High productivity
2. A stronger tendency to achieve customer loyalty
3. Loyalty to the company
4. Low absenteeism and turnover
5. Less job stress and burnout
6. Better safety performance
7. Better life satisfaction

Factors Associated with Job Satisfaction


1. Salary- adequacy of salary and perceived equity compared with others;
2. Work itself- the extent to which job tasks are considered interesting and provide
opportunities for learning and accepting responsibility;
3. Promotion opportunity- chances for further advancement;
4. Quality of supervision- the technical competence and the interpersonal skills of one's
immediate superior;
5. Relationship with co-workers- the extent to which co-workers are friendly, competent
and supportive;
6. Working conditions- the extent to which the physical work environment is comfortable
and supportive of productivity; and
7. Job security- the beliefs that one position is relatively secure and continued employment
with the organization is a reasonable expectation.

Ways of Measuring Job Satisfaction


The single global rating method refers to that approach where individuals are asked to respond
to a single question, such as, "How satisfied are you with your job?" The respondents indicate
their answers by putting a check (√) before any of the numbers from 5 to 1 as indicated below:
_____ 1. highly satisfied
_____ 2. moderately satisfied
_____ 3. indifferent
_____ 4. moderately dissatisfied
_____ 5. highly dissatisfied

The summation score method is an approach where individuals indicate their feelings regarding
each key factors of their job. The factors would normally consist of the work, supervision,
current salary, promotion opportunities, and relation with co-workers.

A SAMPLE QUESTIONNAIRE FOR THE SUMMATION SCORE METHOD OF JOB


SATISFACTION
Please indicate on the blanks provided below how satisfied you are (in terms of
percentage) in each of the following factors of your job:
_____% 1. work itself
_____% 2. salary (or pay)
_____% 3. promotion opportunities
_____% 4. supervision
_____% 5. co-workers
Note: To be filled by the enumerator:
______% overall percentage score

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