Gujarat Technological University

MBA Semester - IV
Syllabus for MBA Programme effective from the Academic Year 2009-10 onwards

The course curriculum and syllabus for MBA of Gujarat Technological University are devised
considering the norms of AICTE/UGC. While preparing the syllabus, the syllabi of different
national level universities/institutions have been taken into account. This syllabus has
endeavoured to strike a balance between theory and practice and classic and contemporary
concepts.

The MBA programme of Gujarat Technological University (GTU) will be conducted on a

semester basis with four semesters spread over two academic years. The duration of each
semester will be around 15 weeks. In each semester there will be seven courses/subjects. In
the first year all the 14 courses are compulsory. In the second year there will be three types of
courses, namely, compulsory, electives and sectorial specialisation. The MBA programme will
have four electives, namely, Marketing, Finance, Human Resource and Information Systems. A
student can choose any one of the four electives. There will be five sectorial specialization
areas, namely, Retail, Pharmaceutical and Healthcare, Rural and Cooperatives, Public Systems
and Policy, and Banking and Insurance. A candidate has to opt for one of the sectorial areas. In
each semester of the second year there will be three compulsory courses, three electives and
one sectorial course, thus making a total of six compulsory courses, six elective courses and
two sectorial courses in the second year. Once a student opts for a particular elective and
sectorial course in semester III, he/she will continue the same in semester IV.

The institution conducting the programme can either offer all the electives and sectorial options
or the minimum requirement of two for each. The institution is free to drop an elective or
sectorial option in case there are less than 10 students opting for the same.

The annual calendar will be declared by the University in the beginning of the academic year,
indicating the schedule of the semester (beginning and end) and internal and external
examination time slots. No exemption in any subject/course is allowed even if the student had
studied similar or the same subject in any other programmes.

Each course is divided into five modules. The University examinations will have five questions
of 14 marks from each module, with internal options. The evaluation will be governed by the
GTU rules/regulations. The details of the IVth semester courses are listed below:
Semester-IV
Compulsory Courses:

Sr. No. Course/Subject Title Credits

1. Comprehensive Project (CP) 3
2. International Business (IB) 3
3. Management Control System (MCS) 3
------------------------------------------------------------------------------------------------------------------
40 Sessions of 75 Minutes per Course Total 9
------------------------------------------------------------------------------------------------------------------

Functional Areas:

I Marketing

Sr. No. Course/Subject Title Credits

1. International Marketing (IM) 3
2. Product and Brand Management (PBM) 3
3. Services and Relationship Marketing (SRM) 3
------------------------------------------------------------------------------------------------------------------
40 Sessions of 75 Minutes per Course Total 9
------------------------------------------------------------------------------------------------------------------
II Finance

Sr. No. Course/Subject Title Credits

1. Corporate Restructuring (CR) 3
2. International Finance (IF) 3
3. Risk Management (RM) 3
------------------------------------------------------------------------------------------------------------------
40 Sessions of 75 Minutes per Course Total 9
------------------------------------------------------------------------------------------------------------------

III Human Resource

Sr. No. Course/Subject Title Credits

1. Human Resource Development (HRD) 3
2. International Human Resource Mgmt. (IHRM) 3
3. Strategic Human Resource Mgmt (SHRM) 3
------------------------------------------------------------------------------------------------------------------
40 Sessions of 75 Minutes per Course Total 9
------------------------------------------------------------------------------------------------------------------

IV Information System

Sr. No. Course/Subject Title Credits

1. Business Process Reengineering (BPR) 3
2. Information Systems Audit and Control (ISA&C) 3
3. Strategic Information Technology
Management (SITM) 3
------------------------------------------------------------------------------------------------------------------
40 Sessions of 75 Minutes per Course Total 9
------------------------------------------------------------------------------------------------------------------
Sectorial Area:
40 sessions of 75 minutes per course (each student will opt for any one of the sectorial areas);
the choice of sector is independent of the functional elective.

I Retailing Sector

II Pharmaceutical and Healthcare Sector

III Rural and Cooperative Sector

IV Public Systems and Policy

V Banking and Insurance

 MBA – II SEMESTER - IV
COMPREHENSIVE PROJECT
(GRAND PROJECT STUDY COURSE)

OBJECTIVES
The objective of this course is to prepare the students to conduct a study of an
Industry/organization or project utilizing the tools and techniques learned in the first three
semesters of the programme.

The focus of the study could be an in depth analysis of an industry and within the industry study
of an organization as a case study. The emphasis is on macro and micro level study of
issues/problems. Alternatively, if an organization has a problem, its diagnosis and solution in the
form of an analytical analysis or model building could be considered which can be implemented.
The comprehensive project study could also be carried out as a comparative analysis of the
same industry in different countries, if feasible.

The project should have substantial primary/secondary data. The student is expected to conduct
a detailed survey of literature and/or analysis of the secondary/ primary data. In case of a
status report of an industry, it is expected that the student collects data regarding all aspects
related to a particular industry, analyse the data and present the findings.

Prior to conduct of the study, a student is required to prepare a short research proposal of the
study and it is also expected that the study would lead to recommendations and implementable
plans of action.

Types of Projects:
1. Comprehensive case study of Industry or segment
2. Organizational study aimed at inter-organizational comparison/validation of
theory/survey of management practices with reference to particular industry.
3. Field study (empirical study) with respect to any research issue.
4. Feasibility Study as Comprehensive Project.

Expected format for preparation of the proposal

• Introduction and Statement of the Problem
• Short Literature Survey
• Research Design and Hypothesis, if any
• Research Methodology
• Data Sources
• Time Budget
• Tentative Chapter Plan
• Expected Contribution of the study
• Beneficiaries
• A short write up on the researcher
• Bibliography/Appendices, if any
Report Framework
• Initial pages
• Executive summary
• Introduction/statement of problem
• Detailed survey of literature
• Need – objective of the study
• Methodology/Focus/Scope/Limitations
 • Text of the study including analysis
• Conclusions and Recommendations including plan of action
• Bibliography
• Appendices

Format of Presentation
1. The student is expected to follow the required style for presentation of the report
including Tables, References, Bibliography and Appendices.

2. Literature Survey should be related to the problem of study. Review of the studies in the
area and critical examination of them including conclusions of the student should form
part of the literature survey.

3. Acknowledgement of all sources of information through footnoting and biography is an

essential requirement of the study.

Conduct of the project

1. The comprehensive study should be done by a team of two students. Undertaking
comprehensive project by a single student should be discouraged.

2. A faculty member should be assigned to each group. The faculty member should
ensure that there is proper analysis of data with some amount of originality. Cut and
paste of data/analysis/material should not be allowed.

3. Ideally the comprehensive study should start from the third semester and the deadlines
for different activities such as identification of topics, presentation of proposal, data
collection, etc., can be specified by the respective institution so as to discourage last
minute compilation and collation of data/materials.

4. Two copies of the report (one print + one digital) should be submitted by the student(s)
to the institute. The institute has to submit combined CD of all the projects to the GTU
Library.
 MBA - II SEMESTER - IV
International Business (IB)
1. Course Objective:
The course is intended to provide a basic understanding about the finer aspects of international
business to the students. It is aimed at making the students realise that International Business is
a combination of multiple disciplines brought together in a systematic manner. The integration of
General Management, Operations, Financial Management, Marketing Management as well as
Human Resources Management in an international perspective is essential to International
Business.

2. Course Duration:
The course duration is of 40 sessions of 75 minutes each.

3. Course Contents:
Module Modules/Sub-Modules Sessions Marks
No. Weightage
I Globalization and International Business. The Cultural 8 20%
Environments facing business. The Political and Legal
Environments facing Business
II The Economic Environments facing business. 8 20%
Globalization and Society.

III International Trade and Factor-Mobility Theory. 8 20%

Government Influence on Trade. Cross-National
Cooperation and Agreements. Global Foreign-
Exchange Markets. The Determination of Exchange
Rates
IV The Strategy of International Business. Country 8 20%
Evaluation and Selection. Export and Import Strategies.
Direct Investment and Collaborative Strategies. The
Organization of International Business
V Marketing Globally. Global Manufacturing and Supply 8 20%
Chain Management. International Accounting Issues.
The Multinational Finance Function. Human Resource
Management.

4. Teaching Methods:
The following pedagogical tools will be used to teach this course:
(a) Case discussion covering a cross section of decision situations.
(b) Discussions on issues and techniques of strategic aspects
(c) Projects/ Assignments/ Quizzes/ Class participation etc

5. Evaluation:
The students will be evaluated on a continuous basis and broadly follow the scheme given
below:
A Assignments / Presentations/ Quizzes / Class 50% (Internal Assessment)
Participation etc.
B Mid – Semester Examination 30% (Internal Assessment)
C End - Semester Examination 70% (External Assessment)
(Theory: Min. 30% & Practical: Min. 70%)
6. Basic Text Books:

Sr. Author/s Name of the Book Publisher Edition

No.
T1 Charles Hill & Arun Jain International Tata Latest Edition
Business Mc-Graw Hill
T2 Mike W. Peng Global Business Cengage Latest Edition
Deepak K. Srivastava learning
T3 Daniels, Radebaugh, International Pearson Latest Edition
Sullivan and Salwan Business-Elements Education
and Operations

7. Reference Books:

Sr. Author/s Name of the Book Publisher Edition

No.
R1 Onkovist and Shaw International Marketing: Pearson Latest Edition
Analysis and Strategy Education

R2 P. Subba Rao International Business: Himalaya Latest Edition

Test & Cases
R3 Dr. M. B. Rao, Manjula International Business Vikas Latest Edition
Guru
R4 O. P. Agarwal International Business Himalaya Latest Edition

R5 R. Chandran International Business University Latest Edition

R6 Hyun Sooklee, R. K. International Business: Excel Latest Edition

Srivastava Country Culture and
Corporate Culture
R7 Justin Paul International Business PHI Latest Edition

R8 Barbara Parker Introduction to Sage India Latest Edition

Globalization &
Business-Relationships
and Responsibilities
R9 Ajami International Business PHI Latest Edition
:Theory & Practice
R10 A Nag International Business Vikas Latest Edition
Strategy
R11 Johny Johnson Global Marketing; Tata Latest Edition
Foreign Local Mc-Graw Hill
Marketing and Global
Marketing
8. List of Journals / Periodicals / Magazines / Newspapers etc.:

The students will have to refer to past issues of the following journals , Magazines and
Newspapers in order to get relevant topic/information pertaining to the subject.

1 Journal of International Business,

2 Harvard Business Review,
3 The Economic Times, Times,
4 Business World

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.

9. Session Plan:

International Business (IB)

SessionsNo. Topic
1 Globalization and International Business
2 Globalization and International Business
3 The Cultural Environments facing business.
4 The Cultural Environments facing business.
5-8 The Political and Legal Environments facing Business
9 The Economic Environments facing business
10-11 The Economic Environments facing business
12-13 Globalization and Society.
14-16 Globalization and Society.
17-19 International Trade and Factor-Mobility Theory
20 Government Influence on Trade
21 Cross-National Cooperation and Agreements
22-23 Global Foreign- Exchange Markets
24 The Determination of Exchange Rates
25 The Strategy of International Business
26 Country Evaluation and Selection
27 Export and Import Strategies
28-29 Direct Investment and Collaborative Strategies
30 The Organization of International Business
31-32 The Organization of International Business
33-34 Marketing Globally
35-36 Global Manufacturing and Supply Chain Management
37-38 International Accounting Issues, The Multinational Finance Function
39-40 Human Resource Management.
 MBA - II Semester - IV
Management Control Systems (MCS)

1. Course Objective:

Every organization is meant for achieving pre-set goals and objectives. Well thought-out
strategies are being implemented for this purpose. Execution of these strategies assumes
as much importance as formulation itself. Management control systems are designed in
order to implement these strategies successfully. The process of implementation of the
strategies and the dilemma faced by managers are the main focus of this course. It
envisages strategic planning, budgeting, resource allocation, performance measurement,
evaluation, and reward/ responsibility centre allocation. Thus, the main objective of this
course is to equip the students with the skills for effective implementation of strategies and
resolving the attendant problems.

2. Course Duration:

The total hours for teaching this course will be 50 hours which will be divided into 40
sessions of 75 minutes each.

3. Course Contents:

Assignment of sessions to the modules of course is as follows:

Module Modules / Sub-Modules Sessions Marks

No. Weightage
I Introduction to Management Control Systems and the 8 20%
Environment of Management Control.
The Nature of Management Control, Basic Concepts-
The Environment of Management Control- Strategies of
different levels, Corporate and Strategic Business
units. Behavior Aspects of Organizations, Goal
Congruence and Factors Influencing the Congruence.
II The Structure of Management Control Systems. 8 20%
Responsibility Centres. Definition, Types – Revenue &
Expense Centres,
Engineered and Discretionary Expense Centres – Profit
Centres, Various Measures of Profits.
III Transfer of Goods & Services between Divisions and 8 20%
its Pricing. Administration of Transfer Prices –
Investment Centres, Measures and Controls of Assets.
Divisional performance and Responsibility accounting,
Various Control issues.
IV The Process Part of Management Control:- 8 20%
Planning, Budgeting, Performance Analysis and
Rewarding. Strategic Planning. Planning of Existing
and Proposed Programs; Budget Preparation. Its
Process and Techniques. Analysis of Performance
through Variance. Developments in Performance
Measurement System (PMS). Balance Score Card.
Compensation for Management Staff – Different
Compensations Plans for Corporate Officers and SBU
Managers
4. Teaching Methods:

The following pedagogical tools shall be used for teaching the subject:
• Relevant cases highlighting various issues shall be discussed. Students are required
to prepare thoroughly the case facts. Questions are given at the end of each case to
facilitate the discussions.
• Some of the cases can be presented as a group assignment
• Instructor shall discuss the theoretical issues through lecture methods.
• Internal evaluation shall be done through examining cases

5. Evaluation:

The evaluation of participants will be on a continuous basis comprising the following

elements:

A Projects/ Assignments/ Quizzes/ Class Participation Weightage 50%

etc. (Internal Assessment)
B Mid-Semester Examination Weightage 30%
(Internal Assessment)
C End-Semester Examination Weightage 70%
(Internal Assessment)

6. Text Books:

Sr. Authors Name of the Books Publisher Edition & Year

No. of Publication
T1 Robert Anthony and Management Control TMH Latest Edition
Vijay Govindarajan, Systems
As cases are selected from this book, hereafter it will be referred to as AG
T2 Pradip Kumar Sinha, Management Control Excel Latest Edition
Systems
T3 N. Ghosh Management Control PHI Latest Edition
Systems

7. Reference Books:

Sr. Authors Name of the Publisher Edition & Year of

No. Books Publication
Kaplan Robert and Advance Pearson
Atkinson Anthony Management Education
Accounting
R1 Ravi Kishore Cost Management Taxman Latest Edition
R2 Kenneth A. Merchant, Modern Pearson Latest Edition
Management
Control Systems
R3 Joseph A. Maciariello and Management PHI Latest Edition
Calvi J. Kirby, Control Systems
R4 Saravanavel, Management Himalaya Latest Edition
Control Systems
R5 Ravindhra Vadapalii Management Excel Latest Edition
Control System
R6 R. S. Aurora & S. R. Kale Management Jaico Latest Edition
Control System
8. List of Journals/ Periodicals/ Magazines/ Newspapers:

Professional selling, Journal of Personal Selling & Sales Mgmt., Journal of Marketing Channels,
Journal of Supply Chain Mgmt., International Journal of Retail and Distribution Mgmt., etc.

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.

9. Session plan

Management Control Systems

Module Topics/Sub topics

No.
1. Introduction to Management Control Systems, Basic Concepts, Boundaries of
Management Control.
Reading: For reading the theory Chapters of any text book is suggested.
However, as a base reference book, T-1 is suggested. Cases are selected
from that book
2-4 The Nature of Control Systems. Different Levels of Planning and Control. Strategy
Implementation aspects. Interfaces of Various Disciplines.
Reading : The Nature of MCS ( AG: Chap –1) or any other book
Case: Nucor Corporation (A) (AG: 1.1)
5-6 Behaviour in Organisations. Behavioural aspects of Systems. Factors affecting
Human Behaviour. Issues of Goal Congruences. Structure of Organisations.
Functional v/s SBU. Role of Controller
Reading : Behaviour in Organizations ( AG: Chap –3) or any other book
Case: Rendell Company (AG 3.3 )
7-9 Responsibility Centers: Revenue and Expense Centres, Discretionary Expense
Centers. The structural part of MCS. Classification of responsibility centres.
Expense, discretionary v/s engineered, revenue centre; budget preparation of
various centres.
Reading : Chapter : 4 (AG) or any other book
Case: Westport Electric Corpn. (AG: 4.5)
10-13 Profit Responsibility Centre: Conditions for making a profit centre. Constraints for
profit centres. Various measures of profits and its implications
Reading : Profit Centres (AG : Chap. 5) or any other book
Case: North Country Auto, Inc. ( AG: Chap 5.2)
14-17 Transfer Prices: Objectives, basic principles. Ideal situations of having good
transfer prices to be set. Various methods of fixing transfer prices. Administration
of transfer prices.
Reading :Transfer Pricing (AG : Chap. 6) or any other book
Case: Birch Paper Company (AG :6.2)
18-20 Investment Responsibility Centre: investment centre as responsibility centre.
Measurement of various assets. Various depreciation method and its
implications.EVA v/s ROI
Reading : Measuring and Controlling Assets Employed(AG : Chap.7) or any other
book
21-22 The Management Control Process
Reading: Strategies, the process part of MCS. Strategic planning. Internal and
external analysis of strategic planning(AG : Chap.8) or any other book
23-25 Budgeting & Control
Reading: Budget Preparation, budgeting for short term and long term. Various
types of budget, capital and operation budgets. The process part of budget
preparation(AG : Chap. 9) or any other book
Case : New York Times (AG 9.1)
26-27 Analysing the Financial Performance: evaluation of performance. Variances.
 Performance of the organisation. Balance score card. Key success factors
Reading: Chap, AG 10(or any other book), and also a reading of Variance
analysis from Cost Accounting Book
28-29 Performance Reports
Reading : AG :Chap :11
Case: Analog Devices, Inc. (A)
30-31 Management Compensation: compensation for management staff. Characteristics
for a good compensation plans. Types of incentive plans.
Reading : AG Chap. 12 or any other book
Variations in Management Control
32-33 Differentiated Strategies, controls for systems for different strategies. Innovative
and competitive strategies.
Reading: AG Chap.13 or any other book
Case: Texas Instruments and Hewlett-Packard (AG 13.3)
34-35 Control of Service Organisation
Reading: Services Organisations, characteristics of service organisation.
Professional, financial service, healthcare and non profit organisation. (AG : Chap.
14 ) or any other book
Case : O’Reilley Associates (AG : CASE 14.1)
36 Control of projects, control system for organisation.
Reading : Chap. 16.1
37-38 Control of Non – Profit Organisation
Reading : Services Organisations
39 Control of Non – Profit organisation
40 Control of Multinational Companies
Reading : Multinational Org. (AG: Chap.15 or any other book)
Case:15.1, AB Thorsten
 MBA - II SEMESTER - IV
International Marketing (IM)

1. Course Objective:

Several reasons have compelled companies to go international like saturated domestic

market, possibility of higher profitability in international markets, opportunity in terms of huge
potential, risk reduction, competition from overseas companies in local markets, etc. The
purpose of this course is to educate students to meet international challenges and
understand the fundamental principles/ theoretical framework associated with international
activities.

2. Course Duration:

The course will have 40 sessions of 75 minutes duration.

3. Course Contents:

Assignment of sessions to the modules of course is as follows:

Module Modules / Sub-Modules Sessions Marks
No. Weightage
I International Marketing: Nature Process and 8 20%
Benefits: Definition, Process of Internationalization,
Benefits, Trade Theories, marketing barriers-tariff and
non-tariff barriers, Organisation and control for
International Marketing
II International Marketing and World Environment: 8 20%
Political Factors, legal Factors, Cultural Factors,
Technological Factors, Regional Trade Areas (RTAs)
and it’s implication for International Marketers
III Research in International Marketing: 8 20%
Consumer Behavior, Psychological and Social aspects,
Marketing Research and Information System, Market
Entry Strategies
IV International Marketing Mix Decisions: 8 20%
Product Strategies, Branding and Packaging Decisions,
Pricing strategies, Sales Promotion and Advertising
Strategies, Distribution and Logistics, Documentation in
International Trade
V Financial Decisions in International Market: 8 20%
Sources of Finance, Financial Institution/Govt.
Agencies-World Bank, IMF, WTO, ECGC, IFC etc.,
Currencies and Foreign Exchange Market, Exchange
Rate System

4. Teaching Methods:

The course will use the following pedagogical tools:

a. Concept Discussion
b. Case Discussion
c. Projects/ Assignments/ Quizzes/ Class Participation
5. Evaluation:
The evaluation of participants will be on continuous basis comprising of the following
elements:

A Projects/ Assignments/ Quizzes/ Class Participation etc. Weightage 50%

(Internal Assessment)
B Mid-Semester Examination Weightage 30%
(Internal Assessment)
C End-Semester Examination Weightage 70%
(Internal Assessment)

6. Text Books:

Sr. Authors Name of the Publisher Edition & Year

No. Books of Publication
T1 Sak Onkvisit International PHI Latest Edition
John J. Shaw marketing
T2 Philip R. Cateora, International McGraw Hill Latest Edition
Graham, Prashant Marketing
Salwan

T3 Michael R. Czinkota, International Cengage Latest Edition

Iikka A.. Ronkainen marketing

7. Reference Books:

Sr. Authors Name of the Publisher Edition & Year

No. Books of Publication
R1 Rakesh Mohan Joshi International Oxford Latest Edition
Marketing
Management
R2 Justin Paul, International Tata McGraw Latest Edition
Ramneek Kapoor Marketing Hill
R3 Warren J. Keegan, Naval Global Marketing Pearson Latest Edition
K. Bhargava Management
R4 P K Vasudeva International Excel Latest Edition
Marketing
R5 Kiefer lee, Global Marketing Oxford Latest Edition
Steve Carter Management

R6 Kotabe, Peloso, Gregory, International Wiley Latest Edition

Noble, Macarthur, Neal, Marketing
Riege, Helsen
R7 R. Srinivasan International PHI Learning Latest Edition
Marketing
R8 Rajagopal International Vikas Latest Edition
Marketing
8. List of Journals/ Periodicals/ Magazines/ Newspapers:

International Journal of logistics and Supply Chain Mgmt, Asia Pacific Journal of Marketing,
International Journal of Advertising, Global Journal of Marketing etc.

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.

9. Session plan
MM - International Marketing (IM)
Session No. Topic
1-3 Definition, Process and Benefits of Internationalization
4-6 Trade theories, Marketing barriers-tariff and non-tariff barriers
7-8 Organization and Control for International Marketing, Case analysis, review
and feedback of module 1
9-11 Political factors, legal environment
12-13 Cultural environment, technological factors
14-16 Regional Trade Areas(RTAs) and it’s implication for international marketers,
Case analysis, review and feedback of module 2
17-20 Consumer behaviour, psychological and social aspects
21-24 Marketing Research and Information System, Market Entry Strategies, case
analysis, review and feedback of module 3
25-26 Product strategies, branding and packaging decisions
27-29 Pricing strategies, sales promotion and advertising strategies
30-32 distribution and logistics, documentation in international trade, case analysis,
review and feedback of module 4
33-35 Sources of finance, financial institution
36-37 Govt. agencies-world bank, IMF, WTO, ECGC, IFC etc.,
38-40 Currencies and foreign exchange market, exchange rate system, Case
analysis, review and feedback of module 5
 MBA - IV Semester - IV
MM - Product and Brand Management (PBM)

1. Objectives:
The objectives of the course are:

• To develop an understanding of the basic branding principles and their exposure to

classic and contemporary branding applications.

• To make the students aware about the role of brands, the concept of brand equity, and
the advantages of creating strong brands.

• To increase the understanding of the important issues in planning, implementing, and

evaluating brand strategies.

• To acquaint the students with the appropriate concepts, theories, models and other tools
to make better brand decisions.

• To understand the latest developments and cultivate an understanding of the adjustments

to be made in branding strategies over time and geographic boundaries to maximise
brand equity

2. Course Duration:

The total hours for teaching this course will be 50 hours, which will be divided into 40
sessions of 75 minutes duration each.

3. Course contents:

The course will contain following modules:

Module Topic/ Sub topic Sessions Marks

No. Weightage
I Introduction to Product Management, Category 8 20%
Attractiveness, Market Competition and Competitor
Analysis, Product Strategy and New Product
Development
II Customer and Market Potential Analysis, , Managing a 8 20%
Product during various stages of PLC.

Product Market Analysis for different products,

Emerging panorama of the Indian market, New
challenges for marketers in India (Practical Studies)
III Branding & Brand Management, The concepts of Brand 8 20%
Equity, Creating brands in a competitive market. Brand
Positioning and Brand Associations. Using Brand
Elements to create brand equity.
IV Designing Marketing Programmes to Build Brand 8 20%
Equity. Leveraging Secondary Brand Associations.
Developing a Brand Equity Management System.
Measuring Sources of Brand Equity and Brand Equity
measurement approaches.
V Growing and Sustaining Brand Equity: Designing and 8 20%
Implementing Branding Strategies, Launching Brand
Extensions Products, Managing brands overtime and
geographic boundaries, revitalization of brands.
4. Teaching Methods:

The course will use the following pedagogical tools:

A. Case discussion covering a cross section of decision situations.

B. Discussions on issues and techniques of Marketing.

C. Projects/ Assignments/ Quizzes/ Class participation etc

5. Evaluation:

The evaluation of participants will be on a continuous basis comprising the following

elements:

A Projects/ Assignments/Quizzes/Class participation etc Weightage 50%

(Internal Assessment)
B Mid-Semester examination Weightage 30 %
(Internal Assessment)
C End –Semester Examination Weightage 70%
(External Assessment)

6. Text Books:

The following books may be used as base book for this course. However, students are also
expected to refer books by other authors on the subject. A suggestive list of reference books
is also given here. They are also supposed to read business magazines and journals related
to the subject.

Sr. Authors Name of the Publisher Edition & Year of

No. Books Publication
T1 Lehman and Winer Product Tata McGraw Fourth edition
Management Hill

T2 Kevin Lane Keller Strategic Brand Pearson Third Edition

Management Education

T3 S. Ramesh Kumar Managing Indian Vikas Latest Edition

Brands,
Marketing
Concepts &
Strategies

7. Reference Books:

Sr. Authors Name of the Books Publisher Edition & Year of

No. Publication
R1 Ramanuj Majumdar Product Management PHI EEE Latest Edition
in India
R2 Elliott Richard and Strategic Brand Oxford Latest Edition
Percy Larry Management University
Press (Indian
Edition)
R3 Tybout and Calkins Kellogg on Branding Wiley Latest Edition
(Editors)
R4 VanAuken Brad Branding Jaico Latest Edition
R5 Baker Michael and Hart Product Strategy and Pearson Latest Edition
Susan Management
R6 Jean Noel Kapferer Strategic Brand Kogan Page Latest Edition
Management
R7 Dholkia, Anwar and Marketing Practices PHI Latest Edition
Hasan in Developing
Economy : Cases
from South Asia
R8 YLR Moorthi Brand Management, Vikas Latest Edition
The Indian Context
R9 S. Ramesh Kumar Consumer Behaviour Pearson Latest Edition
and Branding
R10 Harsh Verma Brand Management Excel Latest Edition
R11 Ramanuj Majmudar Product Management PHI Latest Edition
in India

8. List of Journals/ Periodicals/ Magazines/ Newspapers:

The Economic Times (Brand Equity), Brand Reporter, Indian Management, Harvard
Business Review, Indian Journal of Marketing.

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
9. Session Plan:
MM - Product and Brand Management

Session Topic
no.
1 Product Management System
2 Levels of Market Competition and methods for measuring competition
3 Category attractiveness analysis- Market factors, category factors and
Environmental factors analysis.
4-5 Competitor analysis: Differential advantage analysis, Predicting future
strategies.
6 Developing a sustainable product strategy, Selection of strategic alternatives.
7 Launching new products- Product modification and Line extensions
8 Feedback and review of module-1 / Case analysis
9-10 Customer analysis: Understanding the customer, market segmentation and
targeting the customer. Model of Economic value to the Customer.
11 Estimating Market and Sales potential; Sales forecasting, Using forecasts
12 Managing a product portfolio over different stages of lifecycle
13-14 Product Market Analysis for different products
15 Emerging panorama of the Indian market, New challenges for marketers in
India
16 Feedback and review of module -2 / Case analysis.
17 Branding, Brand Management, branding challenges and opportunities
18-19 Customer based brand equity, brand knowledge, sources of brand equity,
steps involved in brand building, creating customer value.
20-21 Brand Associations, Brand Image and Brand Positioning- Points of parity and
points of difference. Core Brand Values and Brand Essence (Brand Mantra).
22- 23 Brand Elements and Brand Equity. Using brand elements to create brand
equity.
24 Feedback and review of module -3/ Case analysis
25-26 New Perspectives on Marketing. Designing Marketing Programmes- Product,
Pricing and Channel strategies.
27 Marketing communications and brand equity.
28 Leveraging secondary brand associations.
29 Brand value chain and Brand equity management
30 Measuring Sources of Brand equity by capturing consumer mind set:
Qualitative and quantitative techniques.
31 Brand Equity Measurement, cost based, price based and consumer based
methods.
32 Feedback and review of module -4 / Case analysis
33 Brand Architecture- The brand product matrix and Brand hierarchy
34 Designing a Branding strategy- Combining and linking brand elements to
different products. Cause Marketing.
35 Types of brand extensions, advantages and disadvantages of extension.
36 How consumers evaluate brand extensions and guidelines for extensions
38 Global Marketing Programmes- rational, merits and demerits
39 Global brand strategy- localization v/s standardization
40 Feedback and review of module – 5 / Case analysis
 MBA - II SEMESTER - IV
MM: Services and Relationship Marketing (SRM)

1. Course Objectives:

Services are becoming a dominant economic driver in the Indian economy. With increasing
competition and discerning buyers, it has become inevitable for the marketers to go for
relationship management to attract, retain and grow customers. The course is designed to
develop insights into emerging trends in the service sector in a developing economy and
tackle issues involved in the management of services on a national basis. The course
intends to supplement basic marketing and marketing strategy courses by focusing on
problems and strategies specific to marketing of services. It deals with the problems
commonly encountered in marketing services -- such as intangibility (inability to inventory),
difficulty in synchronizing demand and supply, difficulty in controlling quality and retaining
customers. Strategies used by successful services marketers to overcome these difficulties
are addressed to by the course contents.

2. Course Duration:

The course duration is of 40 sessions of 75 minutes each.

3. Course Contents:

Module Module / Sub-Modules Sessions Marks

No. Weightage
I Basics of Services Marketing: 8 20%
What are Services? ; Why Study Services? ; Role of
services in the economy; Services and Technology -
technology in service encounter, emergence of self
service, automation in services, Internet services;
Distinctions between Services and Goods; Services
Marketing Mix;
Customer Behaviour in Service Encounter:
Four Categories of Services – People-Processing,
Mental-Stimulus Processing, Possession-Processing,
and Information-Processing;; Customer Decision
Making – Pre-purchase Stage, Service-Encounter
Stage and Post-Encounter Stage; ; Customer
Expectations and Perceptions of Services – Zone of
Tolerance;
II Services Marketing Mix: 8 20%
Product – Core and Supplementary Elements, Branding
Service Products ;
Price – Role of Non-monetary Costs, Pricing Strategy
Pricing and Revenue Management, Yield Management,
Place – Service Distribution, Role of Customers in
Service Delivery, Delivery through Intermediaries,
Franchising, Electronic Channels, Self-Service
Technologies;
Promotion – Role of Marketing Communication,
Marketing Communication Mix, Integrated Services
Marketing Communication
 III Expanded Marketing Mix: 8 20%
People – Employees’ Role in Service Delivery, Service
Leadership and Culture,
Process – Service Blueprinting, Service Process
Redesign
Physical Evidence - Servicescape, Service
Environments,
Managing Capacity and Demand:
Understanding Capacity, Demand Patterns, Strategies
for Matching Capacity and Demands
IV Service Quality and Relationship Management: 8 20%
Services Quality: Gaps Model; Measuring and
Improving Service Quality;
Relationship Management: Defining Customer
Relationships; The Basics; External Relationships;
Supplier Relations; Internal Relationships
V Relationship Marketing: 8 20%
Customer Retention; Customer Loyalty; Strategies for
reducing Customer Defections; and Customer
Relationship Management (CRM)

4. Teaching Methods:

The following pedagogical tools will be used to teach this course:

(1) Lectures
(2) Case Discussions and Role Playing
(3) Audio-visual Material (Using CDs/ Clippings)
(4) Assignments and Presentations

5. Evaluation:

The students will be evaluated on a continuous basis and broadly follow the scheme given
below:

A Assignements / Présentations/ Quizzes / Class Weightage 50% (Internal

Participation / etc. Assessment)
B Mid-Semester Examination Weightage 30% (Internal
Assessment)
C End-Semester Examination Weightage 70% (External
Assessment)

6. Text Books:

Sr. Authors Title of the Book Publisher Edition and

No. Year of
Publication
T1 Lovelock Christopher, Services Marketing: Pearson Sixth Edition,
Wirtz Jochen and People, Technology, Prentice Hall 2010
Chatterjee Jayanta Strategy
T2 Zeithaml V. A., Bitner Services Marketing: Tata McGraw Fourth Edition,
M.J., Gremler D.D., Integrating Customer Hill 2008
and Pandit A. Focus Across the Firm
T3 Nargundkar Rajendra Services Marketing: Text McGraw Hill Third Edition,
and Cases 2010
7. Reference Books:

Sr. Authors Name of the Books Publisher Edition and

No. Year of
Publication
R1 R. Srinivasan Services Marketing PHI Second Edition,
2009
R2 Fitzsimmons J.A. Service Management: Tata Fifth Edition,
and Fitzsimmons Operations, Strategy, McGraw-Hill 2006
M.J. Information Technology
R3 Clow K. E. And Services Marketing: Biztantra Second Edition,
Kurtz D.L. Operations, Management, 2003
and Strategy
R4 Gronroos Christian Service Management and Wiley Third Edition,
Marketing: Customer 2007
management in Service
Competition
R5 Jauhari Vinnie and Services: Marketing, Oxford First Edition,
Dutta Kirti Operations, and 2009
Management
R6 Metters R.D., Successful Service Thomson Second Edition,
Metters K.H., Operations Management 2006
Pullman M., and
Walton S.
R7 Apte Govind Services Marketing Oxford 2009
R8 Godson Mark Relationship Marketing Oxford 2009
R9 Baran R.J., Galka Customer Relationship Cengage 2008
R.J., Strunk D.P. Management Learning
R10 Chowdhary N. and Textbook of Marketing of MacMillan 2005
Chowdhary M. Services: The Indian
Experience

8. List of Journals / Periodicals/Magazines/Newspapers:

ICFAI Journal of Service Management, Journal of Services Marketing, Journal of

Services Research, Journal of Marketing

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
9. Session Plan:

MM : Services and Relationship Marketing (SRM)

Session Topic
no.
1 What are Services? ; Why Study Services, Role of services in the economy

2 Services and Technology - technology in service encounter, emergence of

self service, automation in services, Internet services
3 Distinctions between Services and Goods
4 Services Marketing Mix
5 Four Categories of Services – People-Processing, Mental-Stimulus Processing,
Possession-Processing, and Information-Processing
6-7 Customer Decision Making – Pre-purchase Stage, Service-Encounter Stage and
Post-Encounter Stage
8 Customer Expectations and Perceptions of Services – Zone of Tolerance;
9-10 Product – Core and Supplementary Elements, Branding Service Products
11-12 Price – Role of Non-monetary Costs, Pricing Strategy Pricing and Revenue
Management, Yield Management
13-14 Place – Service Distribution, Role of Customers in Service Delivery, Delivery
through Intermediaries, Franchising, Electronic Channels, Self-Service
Technologies
15-16 Promotion – Role of Marketing Communication, Marketing Communication Mix,
Integrated Services Marketing Communication
17-18 People – Employees’ Role in Service Delivery, Service Leadership and Culture,
19-20 Process – Service Blueprinting, Service Process Redesign
21-22 Physical Evidence - Servicescape, Service Environments
23-24 Understanding Capacity, Demand Patterns, Strategies for Matching Capacity
and Demands
25-28 Services Quality: Gaps Model; Measuring and Improving Service Quality

29-32 Relationship Management: Defining Customer Relationships; The Basics;

External Relationships; Supplier Relations; Internal Relationships
33-34 Customer Retention
35-36 Customer Loyalty
37-38 Strategies for reducing Customer Defections
39-40 Customer Relationship Management (CRM)
 MBA - II SEMESTER - IV
FM - Corporate Restructuring (CR)

1. Course Objective:

To develop the perspective of financial policy as a subset of corporate strategy and to have an
insight into financial decisions In addition, the course aims to familiarise students with various
techniques of corporate restructuring, and valuation methods and their application used by
corporate in real life. To develop an understanding of Mergers and Acquisitions (M&A) as a
significant economic activity taking place in today’s economy.

2. Course Duration:

The course will have sessions which are divided into five modules. Each module consists of
eight sessions of 75 minutes each and carries a weightage of 30%.

3. Course Content:

Modul Modules/Sub-Modules Sessions Marks

e No. Weightage
I Introduction to Corporate Restructuring 8 20%
Fundamental concept of corporate restructuring,
different forms, motives & applications of corporate
restructuring, Mergers & acquisitions concept, process.
II Accounting, Taxation & legal aspects of M&A 8 20%
Accounting for Mergers & Demergers, Company Law &
Competition Act for M&A, SEBI’s rules & regulations for
M&A, Share Buyback guidelines, Tax implications.
Calculations of exchange ratio.
III Valuation Aspects of M&A 8 20%
Fundamental and methods of valuation, Calculations of
financial synergy and return, Different approaches of
valuation – Comparable company & transaction analysis
method, DCF, Real Option method, Formula approach
for valuation and other important methods of valuation
IV Dimensions of Corporate Restructuring 8 20%
Corporate Restructuring & Divestiture, Financial
Restructuring, Alliances & Joint Ventures, Employee
Stock Ownership, Going Private & Leveraged Buyouts
V Other Issues in Corporate Restructuring 8 20%
Due diligence for M&A, Cross-Border Mergers &
Acquisitions, Funding Options for M&A, Various Case
Studies in Mergers & Acquisitions.
4. Teaching Methods:
The following pedagogical tools will be used to teach this course:
1 Lectures & Discussions
2 Assignments & Presentations
3 Case Analysis

5. Evaluation:

The students will be evaluated on a continuous basis and broadly follow the scheme
given below:

1. Assignments / Presentations/ Quizzes / Class 50% Marks (Internal

Participation etc. Assessment)
2. Mid – Semester Examination 30% Marks (Internal
Assessment)
3. End - Semester Examination 70% Marks (External
Assessment)

6. Basic Text Books:

Sr. Author/s Name of the Book Publisher Edition

No.
T1 P. Rajesh Kumar Mergers & Acquisitions Tata McGraw- Latest Edition
Hill
T2 Prasad Godbole Mergers, Acquisitions Vikas Latest Edition
and Corporate Publication
Restructuring
T3 Sudi Sudarsanam Value Creation From Pearson Latest Edition
Mergers And Education
Acquisitions

7. Reference Books:

Sr. Author/s Name of the Book Publisher

No
.
R1 James J. Fred Takeovers, Restructuring, and Pearson Education
Weston, Mark L. Corporate Governance
Mitchell, J. Harold
Mulherin
R2 Patrick Gaughan Mergers, Acquisitions & Corporate Wily Publication
restructuring (4th Edition)
R3 Arzak Value Creation From Mergers And Wiley
Acquisitions India (P) Ltd.
R4 Chandrashekar Merger Acquisitions & Corporate Sage Publication
Krishna Murthy & Restructuring
Vishwanath. S.R
R5 Machiraju Mergers And Acquisitions New Age
Publishers
R6 Ramanujam et al Megers TMH, 2003
R7 John C. Michelson Restructuring for Growth TMH
R8 Bhagvandas Corporate restructuring Himalaya
8. List of Journals / Periodicals / Magazines / Newspapers etc.:

The students will have to refer to past issues of the following journals in order to get relevant
topic/information pertaining to the subject.

1. Business Standard
2. The Economic Times
3. Financial Express
4. Chartered Financial Analyst
5. Journal of Applied Finance
6. CFA Reader
7. Business Today
8. Business India
9. Business World
10. Finance India

9. Session Plan:

FM - Corporate Restructuring (CR)

Sessions Topic
1-8 Fundamental concept of corporate restructuring, different forms, motives &
applications of corporate restructuring, Mergers & acquisitions concept,
process.
9-16 Accounting for Mergers & Demergers, Company Law & Competition Act for
M&A, SEBI’s rules & regulations for M&A, Share Buyback guidelines, Tax
implications. Calculations of exchange ratio.
17-24 Fundamental and methods of valuation, Calculations of financial synergy and
return, Different approaches of valuation – Comparable company & transaction
analysis method, DCF, Real Option method, Formula approach for valuation
and other important methods of valuation.
25-32 Corporate Restructuring & Divestiture, Financial Restructuring,
Alliances & Joint Ventures, Employee Stock Ownership, Going Private &
Leveraged Buyouts.
33-40 Due diligence for M&A, Cross-Border Mergers & Acquisitions, Funding Options
for M&A, Various Case Studies in Mergers & Acquisitions.
 MBA - II SEMESTER - IV
FM - International Finance (IF)

1. Course Objective:

To acquaint the students with fundamental concepts of International Finance and Exchange
Rate Systems and also the tools, techniques and strategies to make International finance-
related decisions. To provide better understanding about letter of credit and its mechanisms.

2. Course Duration:

The course will have sessions which are divided into five modules. Each module consists of
eight sessions of 75 minutes each and carries a weightage of 30%.

3. Course Content:

Module Modules/Sub-Modules Sessions Marks

No. Weightage
I International Finance – Overview Globalization 8 20%
and the Multinational Firm International Monetary
System, Balance of Payments, The Market for Foreign
Exchange,
International Parity Relationship and Forecasting,
Foreign Exchange Rate
II Forward Exchange Arithmetic 8 20%
Exchange Arithmetic, Forward Exchange contracts,
Forward Exchange Rates based on cross rates, Inter
bank deals, Execution of forward contract,
Cancellation/Extension of forward contract
III International Financial Markets & Cash Mgt. 8 20%
International Banking and Money Market,
International Bond Market, LIBOR,International Equity
Markets, ADR, GDR, EURO, Multinational Cash
Management
IV International Portfolio Management with 8 20%
Exposure Management
International Portfolio Investments, Foreign Direct
Investment and Cross-Border Acquisitions,
Management of Economic Exposure, Management of
Transaction Exposure, Management of Translation
Exposure
V Foreign Trade Contracts & Procedures International 8 20%
Commercial Terms- Incoterms
Letters of Credit - Meaning and Mechanism
Types of Letters of Credit, Operation of a Letters of
Credit, Export-Import Bank of India,
Export Credit Insurance
4. Teaching Methods:

The following pedagogical tools will be used to teach this course:

1. Lectures & Discussions

2. Assignments & Presentations
3. Case Analysis
4. Numerical Problems Solving

5. Evaluation:

The students will be evaluated on a continuous basis and broadly follow the scheme given
below:

1. Assignments / Presentations/ Quizzes / Class 50% Marks (Internal

Participation etc. Assessment)

2. Mid – Semester Examination 30% Marks (Internal

Assessment)
3. End - Semester Examination 70% Marks (External
(Theory: Min. 60% & Practical: Min. 40%) Assessment)

6. Basic Text Books:

Sr. Author/s Name of the Book Publisher Edition and

No. Year of
Publication
T1 V.V.Sharan International Financial PHI EEE Latest Edition
Management
T2 Eun & Resnick International Financial Tata McGraw Latest Edition
Management Hill
T3 Alan Shapiro Multinational Financial John Wiley Latest Edition
Management Publication

7. Reference Books:

Sr. Author/s Name of the Book Publisher Edition and

No. Year of
Publication
R1 C. Jeevanandan Foreign Exchange & Risk Sultan Chand Latest Edition
Management
R2 Siddieh International Financial PHI Latest Edition
Management
R3 P. G. Apte International Financial PHI Latest Edition
Management
R4 O.P. Agrawal International Financial Himalaya Latest Edition
Management
R5 E. Clark International Financial Cengage Latest Edition
Management
R6 Madhu Vij International Financial Excel Books Latest Edition
Management
R7 J. Madura International Financial South Western Latest Edition
Management Publication
8. List of Journals / Periodicals / Magazines / Newspapers etc.:

The students will have to refer to past issues of the following journals in order to get relevant
topic/information pertaining to the subject.

1. Journal of Finance
2. Monetary Economics – ICFAI Journal
3. Money & Finance (ICRA Bulletin)
4. Public Finance
5. Treasury Management – ICFAI Magazine
6. Business Standard
7. The Economic Times
8. Financial Express
9. CFA Reader
10. Business Today
11. Business India
12. Business World
13. Finance India

9. Session Plan:

FM - International Finance (IF)

Sessions Topic
1 Globalization and the Multinational Firm (Theory) (T1)
2 International Monetary System (Theory) (T1)
3 Balance of Payments (Theory) (T1)
4-5 The Market for Foreign Exchange (Theory) (T1)
6-8 International Parity Relationship and Forecasting Foreign Exchange Rate
(Theory and Practical) (T1)
9-11 Exchange Arithmetic Forward Exchange contracts Forward Exchange Rates
based on cross rates (Practical) (T2)
12-13 Inter bank deals (Practical) (T2)
14-16 Execution of forward contract Cancellation/Extension of forward contract
(Practical) (T2)
17-18 International Banking and Money Market (Theory) (T1)
19-20 International Bond Market (Theory) (T1)
21-22 International Equity Markets (Theory) (T1)
23-24 Multinational Cash Management (Theory) (T1)
25-26 International Portfolio Investments (Theory and Practical) (T1)
27 Foreign Direct Investment and Cross-Border Acquisitions (Theory) (T1)
28-29 Management of Economic Exposure (Theory and Practical) (T1)
30-31 Management of Transaction Exposure (Theory and Practical) (T1)
32 Management of Translation Exposure (Theory and Practical) (T1)
33 International Commercial Terms - Incoterms (Theory) (T2)
34-35 Letters of Credit-Meaning and Mechanism (Theory) (T2)
36-37 Types of Letters of Credit (Theory) (T2)
38 Operation of a Letters of Credit (Theory) (T2)
39 Export-Import Bank of India (Theory) (T2)
40 Export Credit Insurance (Theory) (T2)
 MBA - II SEMESTER - IV
FM - Risk Management (RM)

1. Course Objective:

The course intends to equip students with the ability to apply stock market basics to Indian
Derivative market. Financial Derivatives are discussed in terms of their valuation, analysis and
application for hedging, speculation and arbitrage. Students are apprised of the recent
innovations in derivatives in India unlike other countries. At the end of the course, they are
expected to have learnt the mechanics, valuation and trading strategies of derivative market.
They are also required to frame their own trading strategies in this volatile market.

2. Course Duration:

The course will have sessions which are divided into five modules. Each module consists of
eight sessions of 75 minutes each and carries a weightage of 30%.

3. Course Content:

Module Modules/Sub-Modules Sessions Marks

No. Weightage
I Introduction to Cash & Derivative Market- An 8 20%
Overview
Basic Market Concepts & Mechanics of Cash Market,
Various Indexes of the world & its computation,
Meaning & types of Derivative Instruments, Forward,
future, Option & swaps, Spot v/s Future Market,
Growth of Derivative Markets in India-History &
Background, ETM & OTC Markets, Types of Traders-
Hedger, Arbitrageur & Speculation, Standardization
of Derivative Contracts & other basic concepts.
Regulatory Framework.
II Forward & Future Markets 8 20%
Introduction, Mechanics of Forward & Future Market,
Stock Futures & Stock Index Futures in India, Pricing
of Forward & Future Markets-how to read quotes,
Margins, Open interest positions etc. Cost of Carry
Models & Basis-Cash Price v/s Future price, Trading
Strategies-Index Arbitrage, hedging using futures,
options and combination of both, Speculation,
spreads etc & other advanced trading strategies.
III Option Markets 8 20%
Types of option markets, ITM, ATM & OTM, Intrinsic
Value & Time Value, Factors affecting option pricing,
European & American, Arbitrage restriction on option
prices, Put-call parity relationship, Put call ratio &
Open Interest in relation to the price and volume,
liquidating options, Option Trading Strategies-
Arbitrage, hedging & Speculation, Option Pricing
Models-Black schools & Binomial Model, Option
Calculator, VAR & Greek Letters.
IV Innovations in Indian Derivative Market 8 20%
Introduction to Commodity and Currency Derivatives
v/s OTC Derivatives-Foreign currency market &
currency contracts in India, Purchasing power parity
& covered interest Arbitrage, Currency Futures-
Arbitrage, hedging & Speculation.
 V Innovations in Indian Derivative Market 8 20%
Introduction to Interest rate Derivatives in India, Bond
Futures, T-bill market in India, Exchange traded
interest rate future, yield curve, term structure of
interest rates, etc., Currency & Interest rate Swaps.

4. Teaching Methods:

The following pedagogical tools will be used to teach this course:

1. Lectures & Discussions
2. Assignments & Presentations
3. Case Analysis
4. Numerical Problems Solving

5. Evaluation:
The students will be evaluated on a continuous basis and broadly follow the scheme given
below:

1. Assignments / Presentations/ Quizzes / Class 50% Marks (Internal

Participation etc. Assessment)
2. Mid – Semester Examination 30% Marks (Internal
Assessment)
3. End - Semester Examination 70% Marks (External
Assessment)

6. Basic Text Books:

Sr. Author/s Name of the Publisher Edition

No. Book
T1 Vohra & Bagri Futures and Tata McGraw hill Latest Edition
Options

T2 Rajiv Srivastava Derivatives & Oxford Univesity Latest Edition

Risk
Management
T3 John C. Hull Futures and Pearson Latest Edition
Option Markets Education

7. Reference Books:

Sr. Author/s Name of the Publisher Edition

No. Book
R1 Varma Derivatives & Tata McGraw hill Latest Edition
Risk
Management
R2 Vivek & P.N. Asthana Financial Risk Himalaya Latest Edition
Management
R3 Rene M. Stulz Risk Cengage Latest Edition
Management &
Derivative
R4 David A. Dubofsky and Derivatives Oxford Latest Edition
Thomas W. Miler Valuation and University Press
Risk
Management
R5 Patwari & Bhargava Options and Jaico Publishing Latest Edition
Futures : An House
Indian
Perspective
8. List of Journals / Periodicals / Magazines / Newspapers / Websites etc.:

The students will have to refer to past issues of the following journals and websites in order to
get relevant topic/information pertaining to the subject.

1. Business Standard
2. The Economic Times
3. Financial Express
4. NSE & BSE Websites
5. ICFAI journal of Derivative Market
6. Business Today
7. Business India
8. Business World
9. Finance India
10. Treasury Management
11. Financial Risk Management
9. Session Plan:

FM - Risk Management (RM)

Sessions Topic
1 Basic Market Concepts & Mechanics of Cash Market, Various Indexes of the
world & its computation
2 Meaning & types of Derivative Instruments
3-4 Forward, future, Option & swaps, Spot v/s Future Market
5 Growth of Derivative Markets in India-History & Background, ETM & OTC
Markets
6 Types of Traders-Hedger, Arbitrageur & Speculation
7-8 Standardization of Derivative Contracts & other basic concepts, Regulatory
Framework
9-10 Introduction, Mechanics of Forward & Future Market, Stock Futures & Stock
Index Futures in India
11-12 Pricing of Forward & Future Markets-how to read quotes, Margins, Open interest
positions etc.
13 Cost of Carry Models & Basis-Cash Price v/s Future price
14-15 Trading Strategies-Index Arbitrage, hedging using futures, options and
combination of both
16 Speculation, spreads etc & other advanced trading strategies.
17 Types of option markets, ITM, ATM & OTM, Intrinsic Value & Time Value
18 Factors affecting option pricing, European & American, Arbitrage restriction on
option prices
19 Put-call parity relationship, Put call ratio & Open Interest in relation to the price
and volume, liquidating options
20-21 Option Trading Strategies-Arbitrage, hedging & Speculation
22-23 Option Pricing Models-Black schools & Binomial Model
24 Option Calculator, VAR & Greek Letters
25-27 Introduction to Commodity and Currency Derivatives v/s OTC Derivatives-
Foreign currency market & currency contracts in India
28-29 Purchasing power parity & covered interest Arbitrage
30-32 Currency Futures-Arbitrage, hedging & Speculation
33-35 Introduction to Interest rate Derivatives in India, Bond Futures, T-bill market in
India
36-38 Exchange traded interest rate future, yield curve, term structure of interest rates,
etc.
39-40 Currency & Interest rate Swaps
 MBA - II Semester - IV
HR- Human Resource Development (HRD)

1. Course Objectives:
HRD is inevitable to maintain workforce competitive in the everchanging business environment.
HRD therefore not only adds value to the human resource of an organisation but also
compensate for the changing environmental requirements. Therefore this course is designed to
help students to understand various concepts of HRD, to help students to develop
understanding of HRD systems and processes, to help students to develop HRD facilitators
skills; to develop and design HRD programmes, to implement and control them in various
organizational setups in various sectors.

2. Course Duration:
The course duration is of 40 sessions of 75 minutes each.

3. Course Contents:
Module Modules/Sub-Modules Sessions Marks
No. Weightage
I Introduction, Definitions of HRD, Evolution of HRD, 8 20%
HRD and HRM, HRD Functions, Role of HRD
Professional, Challenges to organizations and HRD
Professionals, Framework for HRD Process
II Definitions, Purpose of Needs, Levels of Need analysis, 8 20%
Strategic/Organizational Analysis, Task analysis,
Person analysis, Prioritizing HRD Needs, Competency
Mapping and Career Management
III Designing Effective HRD programs, Defining the 8 20%
objectives of the HRD interventions, Selecting the
Trainer, Preparing a lesson Plan, Selecting training
methods, Preparing training materials, Scheduling HRD
Programs
IV Implementing and Evaluating HRD Programs: 8 20%
Training Delivery methods, On-Job Training methods,
Class-room Training approaches, Implementing the
Training Programs, Purpose of HRD Evaluation, Models
and frameworks of evaluation, Accessing impact of
HRD Programs, Ethical issues concerning Evaluation
V Management Development and skills and technical 8 20%
training: Management education, training and
experiences, basic workplace competencies, technical
training, interpersonal skills, professional developments
and education, coaching and performance
management.

4. Teaching Methods:
The following pedagogical tools will be used to teach this course:
(1) Lectures and Discussions
(2) Assignments and Presentations
(3) Case Analysis
 5. Evaluation:

The evaluation of participants will be on continuous basis comprising of the following elements:

A Projects/ Assignments/ Quizzes/ Class participation etc Weightage 50%

(Internal Assessment)
B Mid-Semester examination Weightage 30 %
(Internal Assessment)
C End –Semester Examination Weightage 70%
(External Assessment)

6. Text books

Sr. Author Name of the book Publisher Edition & Year

No. of Publication

T1 John Werner and Human Resources Cengage Latest Edition,

Randy Desimone, Development 2011
(Instructor
Manual
Available)
T2 Udai Pareekh & Designing and managing Oxford Latest Edition
T.V.Rao Human Resource Systems
T3 Noe Human Resources Tata Latest Edition
Development McGraw-Hill

7. Reference books
Sr. Author Name of the book Publisher Edition & Year
No. of Publication
R1 Pareekh Udai & TV Understanding HRD System Tata Latest Edition
Rao McGraw-Hill
R3 Biswanath Ghosh Human Resource Vikas Latest Edition
Development & Management
R4 Mankin Human Resource Oxford Latest Edition
Development
R5 Rothwell Beyond training and Jaico Latest Edition
development
R6 P. L. Rao Training and Development Excel Latest Edition
R7 Blanchard, Thacker Effective Training Pearson Latest Edition
R8 Richard A Foundations of Human Berrett-Koehler Latest Edition
Swanson PhD and Resource Development
Elwood F. Holton
R9 Les Donaldson, Human Resource Perseus Latest Edition
Edward Scannell, Development: The New
and Edward S. Trainer's Guide
Scannell
R10 Juani Swart, Clare Human Resource Elsevier Latest Edition
Mann, Steve Development: Strategy and
Brown, and Alan tactics
Price
R11 Michael J. Global Human Resource Prentice Hall Latest Edition
Marquardt and Development
Dean W. Engel
R12 Jeanne Palmer The Human Resource Pfeiffer Latest Edition
and Martha I. Professional's Career Guide:
Finney Building a Position of
Strength
R13 V.D. Dudheja, Human Resource Commonwealth Latest Edition
Management and
Development in the new
millennium

8. Lists of Journals/ Periodicals/ Magazines/ Newspapers:

Journal of Human Resource Development. Management Review- IIM Banglore, Vikalpa- IIM
Ahmedabad, Human Capital

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.

9. Session plan

HR - Human Resource Development (HRD)

Session Topics
no.
1-4 Introduction, Definitions of HRD, Evolution of HRD, HRD and HRM, HRD
Functions, Role of HRD Professional
5-6 Challenges to organizations and HRD Professionals, Framework for HRD process

7-9 Definitions, Purpose of Needs, Levels of Need analysis, Strategic/Organizational

Analysis, Task analysis, Person analysis
10-13 Prioritizing HRD Needs, Competency Mapping, Career management
14-16 Defining effective HRD programs, defining the objectives of the HRD
interventions, Selecting the Trainer, Preparing a lesson Plan
17-20 Selecting training methods, Preparing training materials, Scheduling HRD
Programs
21-22 Training Delivery methods, On-Job Training methods
23-24 Class-room Training approaches, Implementing the Training Programs
25-27 Purpose of HRD Evaluation, Models and frameworks of evaluation
28-29 Accessing impact of HRD Programs
30-31 Ethical issues concerning Evaluation
32-33 Management education, training and experiences
34-35 Basic workplace competencies, technical training and interpersonal skills
36-38 Professional developments and education, coaching and performance
management
39-40 Case Studies and Practical Approach
 MBA - II Semester - IV
HR - International Human Resource Management (IHRM)

1. Course Objectives:
This course presents detailed coverage of the issues related to International Human
Resource Management. This course is designed for the students who would be specialising
in Human Resource Management. This course will help the students understand the
dynamics of human resource management in the global context and manage human
resource effectively.

2. Course Duration:

The course duration is of 40 sessions of 75 minutes each.

3. Course Contents:

Module Modules/Sub-Modules Sessions Marks

No. Weightage
I Defining international HRM, Difference between 8 20%
domestic and International HRM, The enduring context
of IHRM, The path to global status, Control
Mechanisms, Mode of operation, Approaches to
staffing, Transferring staff for International business
activities, The role of an expatriates, The role of non-
expatriates, The role of the corporate HR functions

II Recruiting and selecting staff for International 8 20%

assignments- Introduction, Issues in staff selection,
factors moderating performance, selection criteria,
Dual career couples,
Training and Development: The role of expatriate
training, components of effective pre-departure
training, developing staff through international
assignments
Compensation: Objectives of International
compensation, Key components of an international
compensation program, Approaches to International
compensation, Patterns in complexity
Re-entry and Career issues: Introduction, The
repatriation process, Individual reactions to re-entry,
Multinational responses, designing a repatriation
program
III Global issues in HRM: HRM in the host country 8 20%
context, Introduction, Standardization and adaptation
of work practices, Retaining, developing and
retrenching staff, HR implications of language
standardization, monitoring the HR practices of host
country sub contactors
IV Industrial Relations: Introduction, Key issues in 8 20%
International Industrial relations, The response of trade
unions to multinationals, Regional integration: the
European Union(EU), The issues of social dumping,
The impact of the digital economy
Performance Management: Introduction, Multinational
performance management, performance management
of International employees, performance appraisal of
International employees, Performance of HCN
employees
 V Cases and Discussion 8 20%
Case 1: Conflicting expectations – Where pay and
performance collide
Case 2:Jaguar or bluebird? (A) Mark Chan’s decision
to stay overseas or return home after his expatriate
assignment
Case 3: Jaguar or bluebird? (B) Mark Chan returns
home after his expatriate assignment
Case 4: Andrew Robinson goes to Taiwan – The
challenges of a short-term assignment

4. Teaching Methods:

The following pedagogical tools will be used to teach this course:

(1) Lectures and Discussions
(2) Assignments and Presentations
(3) Case Analysis
5. Evaluation:

The evaluation of participants will be on continuous basis comprising the following elements:

A Projects/ Assignments/ Quizzes/ Class participation etc Weightage 50%

(Internal Assessment)
B Mid-Semester examination Weightage 30 %
(Internal Assessment)
C End –Semester Examination Weightage 70%
(External Assessment)

6. Text books

Sr. Author Name of the book Publisher Edition & Year

No. of Publication
T1 Peter Dowling and International Human Cengage Latest Edition
Denice Welch Resource Management Learning
T2 Tony Edwards International Human Pearson Latest Edition
Resource Management Education
T3 P. L. Rao International Human Excel Books Latest Edition
Resource Management –
Text and Cases

7. Reference books

Sr. Author Name of the book Publisher Edition & Year

No. of Publication
R1 M.N Global Human Growth Model Himalaya Latest Edition
Rudrabasavaraj
R2 Terence Jackson International Human SAGE Latest Edition
Resource Management a
Cross-Cultural approach
R4 Betty Jane Punnett International Prespectives on PHI Latest Edition
Organizational Behavior and
Human Resource
Management
R5 Monir Tayeb International Human Oxford Latest Edition
Resource Management
R6 P. Subba Rao International Human Himalaya Latest Edition
Resource Management
R7 Pritam Singh, Sabir Organizing and Managing in INSAGE Latest Edition
 Verma the Era of Globalization
R8 Brewster, Chris & International Human University 2nd Edition
Sparrow, Paul Resource Management Press
R9 Paul Evans, The Global Challenge: McGraw Hill Latest Edition
Vladimir Pucik, Frameworks for International
Paul Evans, and Human Resource
Vladimir Pucik Management
R10 Randall S. Schuler, International Human T & F Books Latest Edition
Dennis R. Briscoe, Resource Management
and Lisbeth Claus (Global HRM)

8. Lists of Journals/ Periodicals/ Magazines/ Newspapers:

Journal of International Human Resource Management.

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
9. Session plan

HR - International Human Resource Management (IHRM)

Session Topics
No.
1-2 Defining international HRM, Difference between domestic and International HRM
3-4 The enduring context of IHRM, The path to global status, Control Mechanisms, Mode
of operation,
5-8 Approaches to staffing, Transferring staff for International business activities, The role
of an expatriates, The role of non-expatriates, The role of the corporate HR functions
9-10 Recruiting and selecting staff for International assignments- Introduction, Issues in
staff selection, factors moderating performance, selection criteria, Dual career
couples,

11-13 Training and Development: The role of expatriate training, components of effective
pre-departure training, developing staff through international assignments
14-16 Compensation: Objectives of International compensation, Key components of an
international compensation program, Approaches to International compensation,
Patterns in complexity
17-19 Re-entry and Career issues: Introduction, The repatriation process, Individual
reactions to re-entry, Multinational responses, designing a repatriation program
20-23 Global issues in HRM: HRM in the host country context, Introduction, Standardization
and adaptation of work practices, Retaining, developing and retrenching staff,
24-26 HR implications of language standardization, monitoring the HR practices of host
country sub contactors
27-29 Industrial Relations: Introduction, Key issues in International Industrial relations, The
response of trade unions to multinationals, Regional integration: the European
Union(EU)
30-34 The issues of social dumping, The impact of the digital economy
Performance Management: Introduction, Multinational performance management,
performance management of International employees, performance appraisal of
International employees, Performance of HCN employees
35-40 Cases and Discussion
Case 1: Conflicting expectations – Where pay and performance collide
Case 2:Jaguar or bluebird? (A) Mark Chan’s decision to stay overseas or return home
after his expatriate assignment
Case 3: Jaguar or bluebird? (B) Mark Chan returns home after his expatriate
assignment
Case 4: Andrew Robinson goes to Taiwan – The challenges of a short-term
assignment
 MBA – II Semester - IV
SHRM - Strategic Human Resources Management

1. Course Objectives:

This course presents a thorough and systematic coverage of issues related to strategic
human resource management, This course is basically for the students who are specializing
in the field of Human resource management. This course will help the students to think
strategically and integrate the activities of HR with the organizations goals.

2. Course Duration:

The course duration is of 40 sessions of 75 minutes each.

3. Course Contents:

Module Modules/Sub-Modules Sessions Marks

No. Weightage
I Business environment and importance of strategic 8 20%
planning for business success, Business strategy- An
introduction to market driven strategy, Resource
driven strategy
II The Human resource environment of business, 8 20%
human resource system- its macro and micro
dimensions, strategic management of HR, Strategic
HR planning
III Strategic approach to manpower acquisition – 8 20%
recruitment and selection, Strategic development of
human resources
IV Strategic approach to management structure, job 8 20%
design and work system, strategic management of
performance, strategic approach to compensation
and benefits.
V Strategic approach to Industrial relations, outsourcing 8 20%
and its HR implications, Mergers and acquisitions
and HRM

4. Teaching Methods:

The following pedagogical tools will be used to teach this course:

A. Lectures and Discussions
B. Assignments and Presentations
C. Case Analysis

5. Evaluation:

A Projects/ Assignments/ Quizzes/ Class participation etc Weightage 50%

(Internal Assessment)
B Mid-Semester examination Weightage 30 %
(Internal Assessment)
C End –Semester Examination Weightage 70%
(External Assessment)
6. Text books:

Sr. Author Name of the book Publisher Edition & Year of

No Publication
T1 Das, Pulak Strategic Human Cengage 2010-11 LatestEdition
Resource management Learning
T2 Charles R. Greer Strategic Human Pearson Latest Edition
resource management
T3 Jaffrey A Mello Strategic HRM Cengage Latest Edition
(Instructor Manual
Available)

7. Reference books:
Sr. Author Name of the book Publisher Edition & Year of
No Publication
R1 Tanuja Agarwala Strategic HRM Oxford Latest Edition
R2 James Baron and Strategic Human Wiley Latest Edition
David Kreps resources
R3 Schuler and Strategic Human Wiley Latest Edition
Jackson resource management
R4 James N. Strategic Human Wiley Latest Edition
Baron and David Resources: Frameworks
M. Kreps for General managers

R5 Susan E. Jackson, Managing Knowledge for Jossey – Bass Latest Edition

Angelo DeNisi, Sustained Competitive
and Michael A. Advantage: Designing
Hitt Strategies for Effective
Human Resource
Management
R6 Charles J. Strategic Human Wiley Latest Edition
Fombrun, Noel M. Resource Management
Tichy, and Mary
Anne Devanna
R7 Graeme Salaman, Strategic Human Sage Latest Edition
John Storey, Jon Resource Management,
Billsberry Theory and Practice
R8 Michael Armstrong Strategic Human Kogan Page Latest Edition
Resources Management
A Guide to Action
R9 Christopher Strategic Human Sage Latest Edition
Mabey, Graeme Resource Management
Salaman and John
Storey
R10 Christopher Human resource Blackwell Latest Edition
Mabey, Graeme management: a strategic Business
Salaman, John introduction
Storey
R11 Chris Hendry Human resource Butterworth- Latest Edition
management: a strategic Heinemann
approach to employment
R12 Brian E. The HR scorecard: Harvard Latest Edition
Becker, Mark A. linking people, strategy, Business
Huselid, David and performance
Ulrich
8. List of Journals/ Periodicals/ Magazines/ Newspapers:

International Journal of strategic human management

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.

9. Sessions plan

SHRM - Strategic Human Resources Management

No. of Topics
sessions
1-2 Business environment and importance of strategic planning for business success,
3-6 Business strategy- An introduction to market driven strategy, Resource driven
strategy
7-8 The Human resource environment of business,
9-12 Human resource system- its macro and micro dimensions,
13-14 Strategic management of HR, Strategic HR planning
15-21 Strategic approach to manpower acquisition – recruitment and selection,
22-24 Strategic development of human resources
25-28 Strategic approach to management structure, job design and work system
29-30 Strategic management of performance,
31-32 Strategic approach to compensation and benefits.
33-34 Strategic approach to Industrial relations,
35-36 outsourcing and its HR implications,
37-39 Mergers and acquisitions and HRM
40 Review and Conclusion
 MBA - II Semester - IV
IS - Business Process Reengineering (BPR)

1. Course Objective:

The objective of the course is to

• Understand the role of Business Process Reengineering technique in an organization,
• Develop an insight as to how BPR tool/techniques are used strategically for the
betterment of organization and
• To understand how it helps in customer focus, innovation, quality management,
speeding up the processes and improvement in productivity in an organization.

2. Course Duration:

The course will have sessions which are divided into five modules. Each module consists of
eight sessions of 75 minutes each and carries a weightage of 14 marks.

3. Course content:

Module Modules/Sub-Modules Sessions Marks

No. Weightage
I Introduction to BPR – Concept, Need for 8 20%
Reengineering, Benefits, guiding principles,
BPR and performance Improvement,
Pitfalls in BPR, Myths of BPR.
II BPR and other management concepts: TQM, 8 20%
Quality function deployment, ISO standards,
ERP.
III BPR implementation methodology, 8 20%
Success factors of BPR, Barriers to BPR
IV BPR in Manufacturing industry 8 20%
BPR and IT, BPR and relevant technologies,
BPR and ERP
V Change management in BPR – introduction, 8 20%
Nature, process of change, Management of
Change in BPR. Strategic aspects of BPR

4. Teaching Methods:
The course will use the following pedagogical tools:

(a) Discussion on concepts and issues on BPR use of in an organization.

(b) Case discussion covering a cross section of gaining strategic advantage by applying BPR
tools and techniques.
(c) Projects/ Assignments/ Quizzes/ Class participation etc.

5. Evaluation:

The evaluation of participants will be on continuous basis comprising of the following elements:

A Projects/ Assignments/ Quizzes/ Class Weightage 50%

participation etc
B Mid-Semester examination Weightage 30 %
(Mid Assessment- 30 Marks)
C End –Semester Examination Weightage 70%
(External Assessment-70 Marks)
6. Basic Textbooks (Latest Edition):

Sr. Author Name of the book Publisher Edition & Year

No. of Publication
T1 R. Radhakrishnan Business Process PHI Latest Edition
S. Balasubramanian Reengineering
T2 B.R. Dey Business Process Wiley Latest Edition
Reengineering
And change
management
T3 Sethi and King Organizational Pearson Latest Edition
transformation
through BPR

7. Reference Books:

Sr. Author Name of the book Publisher Edition & Year

No. of Publication
R1 Henry J. Johansson Business process Wiley Latest Edition
reengineering:
breakpoint strategies for
market dominance
R2 Varun Grover, Business process change: Idea Group Latest Edition
William J. Kettinger Re-Engineering concepts, Inc
methods
And techniques
R3 Mehdi Khosrowpour Cases on IT and BPR Idea Latest Edition
R4 Johan Nelis, John Business Process Oxford Latest Edition
Jeston Management, Second
Edition: Practical
Guidelines to Successful
Implementations
R5 Paul Harmon Business Process Change Morgan Latest Edition
Kaufmann
R6 Mike Robson and A Practical Guide to Gower Latest Edition
Philip Ullah Business Process Re-
Engineering
R7 Hui Liang Information Technology Praeger Latest Edition
and Business Process
Reengineering
R8 Patrick McHugh, Beyond Business Process Wiley Latest Edition
Giorgio Merli, and Reengineering
William A. Wheeler
R9 Joe Peppard and Essence of Business Prentice Latest Edition
Philip Rowland Process Re-Engineering, Hall
R10 Clarence G. The Practical Guide to PH Latest Edition
Feldmann Business Process
Reengineering Using Idefo

8. List of Journals/Periodicals/ Magazines/ Newspapers etc.

Computer Express, Digichip, PC World, Computer Shopper, Dataquest etc.

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
9. Session Plan:

IS - Business Process Reengineering (BPR)

Session Topic
No.
1-2 Introduction- Concept, Need for Reengineering, Benefits, guiding principles
3-5 BPR and performance Improvement, Pitfalls in BPR, Myths of BPR.
6-8 BPR and other management concepts: TQM, Quality function deployment, ISO
standards, ERP.
9-10 BPR and other management concepts: TQM, Quality function deployment, ISO
standards, ERP.
11-12 BPR and other management concepts: TQM, Quality function deployment, ISO
standards, ERP.
13-14 BPR implementation methodology
15-16 Success factors of BPR, Barriers to BPR
17-19 BPR in manufacturing industry
20-22 BPR and IT
23-24 BPR and relevant technologies
25-26 BPR and ERP
27-30 Change management in BPR – introduction, Nature, process of change
31-32 Management of Change in BPR. Strategic aspects of BPR
33-34 Strategic aspects of BPR,
35-36 Strategic aspects of BPR
37-40 Revision
 MBA - II Semester - IV
IS - Information System Audit and Control (ISA & C)

1. Course Objective:

The objective of the course is to understand whether computer systems safeguard assets,
maintain data integrity, and allow the goals of an organisation to be achieved efficiently and
effectively.

2. Course Duration:

The course will have sessions which are divided into five modules. Each module consists of
eight sessions of 75 minutes each and carries a weightage of 14 marks.

3. Course content:

Module Modules/Sub-Modules Sessions Marks

No. Weightage
I Introduction: Information systems and auditing, 8 20%
Conducting an information system audit
II The Management Control Framework 8 20%
Top Management Controls, Systems Development
Management controls, Programming Management
Controls, Data Resource Management Controls,
Security Management Controls, Operations
Management Controls, Quality Assurance Management
Controls
III The Application Control Framework 8 20%
Boundary Controls, Input Controls, Communication
Controls, Processing Controls, Database Controls,
Output Controls
IV Evidence Collection and Evaluation 8 20%
- Audit Software
- Code Review, Test Data, and Code Comparison
- Concurrent Auditing Techniques
- Interviews, Questionnaires, and Control Flowcharts
- Performance Measurement Tools
- Evaluating Asset Safeguarding and Data Integrity
- Evaluating System Efficiency and Effectiveness
V Information System Audit and Management 8 20%
Managing the Information systems audit function

4. Teaching Methods:

The course will use the following pedagogical tools:

(a) Discussion on concepts and issues on ISA & C use of in an organization.

(b) Case discussion covering a cross section of gaining strategic advantage by applying ISA &
C tools and techniques.

(c) Projects/ Assignments/ Quizzes/ Class participation etc.

5. Evaluation:

The evaluation of participants will be on continuous basis comprising the following elements:

A Projects/ Assignments/ Quizzes/ Class Weightage 50%

participation, etc. (Internal Assessment- 50 Marks)
B Mid-Semester examination Weightage 30 %
(Mid Internal Assessment-30 Marks)
C End –Semester Examination Weightage 70%
(External Assessment-70 Marks)

6. Text books (Latest Edition):

Sr. Authors Name of the Books Publisher Edition & Year
No. of Publication
T1 Ron Weber Information Systems Pearson Latest Edition
Control and Audit

7. Reference Books:

Sr. Authors Name of the Books Publisher Edition & Year of

No. Publication
R1 Frederick Gallegos, Information Technology Auerbach Latest Edition
Daniel P. Manson, Control and Audit Publications
Carol Gonzales,
Sandra Senft
R2 Chris Davis IT Auditing: Using McGraw-Hill Latest Edition
Controls to Protect Osborne
Information Assets Media
R3 Joe Kausek The Management Pearson Latest Edition
System Auditor's
Handbook

8. List of Journals/Periodicals/ Magazines/ Newspapers etc.

Computer world, Byte Magazine, Dataquest, Digi-chip, PC World, Computer Express,

Computer Shopper, etc.

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
9. Session Plan:

IS - Information System Audit and Control (ISA & C)

Session Topic
no.
1-2 Introduction: Understand the role of information technology in an organization
3-5 Introduction: Understand the role of information technology in an organization
6-8 Introduction: Understand the role of information technology in an organization
9-10 The Management Control Framework:
Top Management Controls, Systems Development Management controls
11-12 The Management Control Framework: Data Resource Management Controls,
Security Management Controls
13-14 The Management Control Framework: Data Resource Management Controls,
Security Management Controls
15-16 The Management Control Framework: Operations Management Controls,
Quality Assurance Management Controls
17-19 The Application Control Framework: Boundary Controls, Input Controls
20-22 The Application Control Framework : Communication Controls
23-24 The Application Control Framework : Processing Controls, Database Controls,
Output Controls
25-26 Evidence Collection
- Audit Software
- Code Review, Test Data, and Code Comparison
27-30 Evidence Collection
- Concurrent Auditing Techniques
- Interviews, Questionnaires, and Control Flowcharts
- Performance Measurement Tools
31-32 Evidence Evaluation
Evaluating Asset Safeguarding and Data Integrity
33-34 Evidence Evaluation
Evaluating System Efficiency and Effectiveness
35-36 Information System Audit and Management
Managing the Information systems audit function
37-39 Information System Audit and Management
Managing the Information systems audit function
40 Revision
 MBA - II Semester – IV

IS - Strategic Information Technology Management (SITM)

1. Course Objective:

• Understand the role of information technology (IT) function in an organisation,

• Develop an understanding as to how information technology tool/systems use
strategically for the betterment of the organisation and
• Develop the ability to get insights/use the latest enterprise solutions and applications
meaningfully towards development of organisations.

2. Course Duration:

The course will have sessions which are divided into five modules. Each module consists of
eight sessions of 75 minutes each and carries a weightage of 14 marks.

3. Course content:
Module Modules/Sub-Modules Sessions Marks
No. Weightage

I Organizational Transformation with IT- Assessing the 8 20%

Value of Investing in IT: The Productivity Paradox,
Implementing IT, Structuring and Managing The IT
Function, Management Control of Information
Technology, The Legacy Environment.
II Components of System- Computer system, The 8 20%
Database, Powerful Networks.
III E-business and E-commerce, Enterprise Systems 8 20%
i.e.: CRM, SCM, ERP, SRM, ES for SME’s and
MSME’s
IV Decision support system and Intelligent Systems 8 20%
V Knowledge Management: Benefiting from 8 20%
Core Competencies, Ethical Issues

4. Teaching Methods:

The course will use the following pedagogical tools:

(a) Discussion on concepts and issues on Strategic use of IT in organization.
(b) Case discussion covering a cross section of gaining strategic advantage
by applying IT tools and techniques.
(c) Projects/ Assignments/ Quizzes/ Class participation etc.
5. Evaluation:

The evaluation of participants will be on a continuous basis comprising the following elements:

A Projects/ Assignments/ Quizzes/ Class Weightage 50%

participation etc (Internal Assessment- 50 Marks)

B Mid-Semester examination Weightage 30 %

(Mid Internal Assessment-30 Marks)

C End –Semester Examination Weightage 70%

(External Assessment-70 Marks)
6. Textbooks :

Sr. Author/s Name of the Books Publisher Edition and Year

No. of
Publication
T1 Henry C. Lucas, Jr. Information Technology: Wiley Latest Edition
Strategic Publication
Decision-Making for
Managers
T2 S. A. Kelkar Strategic IT PHI Latest Edition
Management: A concise Publication
study
T3 White/ Bruton The Management of Cengage Latest Edition
Technology Publication
And innovation: A
strategic approach

7. Reference Books:

Sr. Author/s Name of the Books Publisher Edition and Year

No. of
Publication
R1 Efraim TurbanI IT for Management: Wiley Latest Edition
Linda Volonino improving Performance
in the Digital Economy
R2 Alexis Leon Enterprise Resource TM Hill Latest Edition
Planning Publication
R3 Shelda Debowski Knowledge Management Wiley Latest Edition
Publication
R4 Dr. B. Muthukumaran IT for Managers Oxford Latest Edition
R5 Motiwalla Luvai Enterprise Systems for Pearson Latest Edition
Thompson Jeff Management Education
R6 Rajiv Sabherwal Business Intelligence Wiley Latest Edition
Irma Becerra-
Fernandez
R7 Jagan Vaman, ERP in practice TATA Latest Edition
Nathan McGraw Hill
R8 Ellen Monk, Wagner Enterprise Resource Cengage Latest Edition
Planning Publication
R9 Fernandez, Knowledge Management Pearson Latest Edition
Gonzalez, Sabherwal Education
R10 Awad & Ghaziri Knowledge management Pearson Latest Edition

8. List of Journals/Periodicals/ Magazines/ Newspapers etc.

Computer Express, Digichip, PC World, Computer Shopper, Dataquest etc.

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
9. Session Plan:

IS - Strategic Information Technology Management (SITM)

Session no. Topic

1-2 Introduction- Organizational Transformation with IT
3-5 Information Systems in the Enterprise
6-8 Assessing the Value of Investing in IT: The Productivity Paradox
9-10 Implementing IT
11-12 Structuring and Managing The IT Function
13-14 Management Control of Information Technology
15-16 The Legacy Environment
17-19 Components of System- Computer system, The Database, Powerful
Networks
20-22 Components of System- Computer system, The Database, Powerful
Networks
23-24 E-commerce and E-business
25-26 Enterprise Systems (i.e.: CRM, SCM, ERP, SRM, ES for SME’s and
MSME’s)
27-30 Decision and Intelligent Systems
31-32 Decision and Intelligent Systems
33-34 Knowledge Management: Benefiting from Core Competencies
35-36 Knowledge Management: Benefiting from Core Competencies
37-39 Ethical Issues
40 Revision
 MBA - II SEMESTER - IV
SRM : Retailing-II

1. Course Objectives:

The objective of this paper is to expose the learners to some of the very important and
advanced topics in modern retailing globally and in India. The range of topics included in this
paper offers students an opportunity to go a little deeper into the subject and later on
integrate the learning of this sectoral area with the help of case discussion and analysis. The
specific objectives of this course are:

1. To expose the learners to some of the advanced topics in modern retailing

2. To help the learners assimilate and integrate the concepts learnt in “Retailing-I” and
“Retailing-II” and thus develop a holistic perspective toward the subject and the
sector
3. To synthesize the learning from the concepts, theories and models with real-life
practice using cases on retailing.

2. Course Duration:

The course duration is of 40 sessions of 75 minutes each.

3. Course Contents:

Module Module / Sub-Modules Sessions Marks

No. Weightage
I Merchandise Management: Planning and 8 20%
Implementation
Concept of Merchandising, Decisions pertaining to
Variety & Assortment; Buying function in different
organizational set up, The process and implications of
Merchandise Planning, Category Management; The
concept of National Brand, Local Brands, and Private
Labels; Sourcing Strategies
Retail Marketing and Communication
Retail Marketing Mix; Management of Sales Promotion
and Publicity, The Retail Communication Mix;
Establishing and Maintaining Retail Store Image,
Building Store Loyalty; The Concept of IMC
II Developing Retail Image 8 20%
Strategies for Customer Service: Importance of
Service in Retail; Providing Basic Customer Services,
Determining Customer Service Levels,
Relationship Management, Developing Customer
Loyalty,

Store Layout: Store Layout Management, Planning a

Basic Store Design, Planning Interiors and Layouts, The
Concept and Philosophy of Visual Communication and
Visual Merchandising, Planning the Exteriors and
Frontage; Technology issues: Shop Lifting, Pilferage.
Issues with RFID and related technology

III Retail Franchising 8 20%

Concept of Franchising; History of Franchising;
Franchising Scene outside India; Types of Franchising;
Advantages and Disadvantages of Franchising ; Retail
Franchising as Growth Strategy
 Franchise Planning and Development
Concept of Franchisability, Franchise Feasibility Study,
Designing a Franchise System and Assessing a
Potential Franchisee
IV Management and Operation of Franchise 8 20%
Managing Finance: Estimating cost of entry and
operation, Sources of finance, Measuring Financial
Performance of a Franchise
Legal Aspects of Franchising: Overview of Franchise
laws across the globe, Need for an exclusive franchise
law, Laws applicable to Franchising in India, Taxation
aspects of Franchising, Termination of a Franchise
Managing Relationship: Dynamics of franchisee-
franchisor relationship, Concept of Trust in
strengthening mutual relationship, Cultural aspects of
relationship, Relationship building process, Fostering
long-term relationship
V Case Studies in Retailing and Retail Franchising: 8 20%
1. Dunkin’ Donuts(T2)
2. McDonald’s India: Preparing to Rule the Land of
Maharajas(T2)
3. VLCC: Growing through a Healthy Franchisor-
Franchisee Relationship(T2)
4. A 360o Approach to Time(R1)
5. Big Bazaar – The Route to Indian Mass Market(R1)

4. Teaching Methods:

The following pedagogical tools will be used to teach this course:

(1) Lectures
(2) Discussions and Role Playing
(3) Audio-visual Material (Using CDs/ Clippings)
(4) Assignments and Presentations

5. Evaluation:
The students will be evaluated on a continuous basis and broadly follow the scheme given
below:

A Assignments / Presentations/ Quizzes / Class Weightage 50% (Internal

Participation / etc. Assessment)
B Mid-Semester Examination 30% (Internal
Assessment)
C End-Semester Examination 70% (External
Assessment)
6. Basic Text Books:

Sr. Author/s Title of the Book Publisher Edition and

No. Year of
Publication
T1 Berman, Berry and Retail Management: A Pearson Latest Edition
Joel R. Evans Strategic Approach Education
T2 Sidhpuria, M. V. Retail Franchising Tata McGraw- Latest Edition
Hill Education
T3 Piyush Sinha Managing Retailing Oxford Latest Edition
University
Press

7. Reference Books:

Sr. Authors Title of the Book Publisher Edition and

No. Year of
Publication
R1 Pradhan, Swapna Retailing Management: Tata McGraw Latest Edition
Text & Cases Hill Education
R2 Rupert M. Barkoff Fundamentals of American Bar Latest Edition
Franchising Association
R3 Roger D. Blair and Economics of Cambridge Latest Edition
Francine Franchising University
Lafontaine Press
R4 Srinivasan S. R., Cases in Retail Biztantra Latest Edition
and R. K. Management
Srivastava
R5 Gopal R, Retail Management – An Excel Books Latest Edition
Manjrekar P (Ed) Indian Perspective

R6 Diamond, Jay and Retail Buying Pearson

Geral Pintel Education
R7 Easterling, Cynthia Merchandising Pearson Latest Edition
R. Mathematics for Retailing Education
R8 Ilan alon Service Franchising: A Springer Latest Edition
Global Perspective
R9 Andrew J. Franchising and American Latest Edition
Sherman Licensing: Two Ways to Management
Build Your Business Association
R10 Srini. R. Strategic Retail Biztantra Latest Edition
Srinivasan Management
R11 Richard J. Judd Franchising Custom Latest Edition
and Robert T. Publishing
Justice House

8. List of Journals / Periodicals/Magazines/Newspapers, etc.:

a. Franchising Research: An International Journal
b. Journal of Small Business Management
c. International Journal of Retail and Distribution Management
d. Journal of Retailing
e. Franchising World
f. Journal of Marketing Channels
NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
 9. Session Plan:
SRM : Retailing-II

Session Topics
no.
1-2 Merchandise Management: Planning and Implementation: Concept of
Merchandising, Decisions pertaining to Variety & Assortment; Buying function in
different organizational set up
3-4 The process and implications of Merchandise Planning, Category Management;
The concept of National Brand, Local Brands, and Private Labels; Sourcing
Strategies
5-6 Retail Marketing and Communication: Retail Marketing Mix; Management of Sales
Promotion and Publicity, The Retail Communication Mix;
7-8 Case Study: Big Bazaar – The Route to Indian Mass Market
9-10 Establishing and Maintaining Retail Store Image, Building Store Loyalty; The
Concept of IMC
11-12 Strategies for Customer Service: Importance of Service in Retail; Providing Basic
Customer Services, Determining Customer Service Levels, Relationship
Management, Developing Customer Loyalty
13-14 Store Layout: Store Layout Management, Planning a Basic Store Design,
Planning Interiors and Layouts,
15-16 The Concept and Philosophy of Visual Communication and Visual Merchandising,
Planning the Exteriors and Frontage, Technology issues: Shop Lifting, Pilferage.
Issues with RFID and related technology
17-18 Case Study: A 360o Approach to Time
19-20 Retail Franchising: Concept of Franchising; History of Franchising; Franchising
Scene outside India;
21-22 Types of Franchising; Advantages and Disadvantages of Franchising ; Retail
Franchising as Growth Strategy
23-24 Case Study: Dunkin’ Donuts
25-26 Franchise Planning and Development: Concept of Franchisability, Franchise
Feasibility Study
27-28 Designing a Franchise System and Assessing a Potential Franchisee
29-30 Case Study: McDonald’s India: Preparing to Rule the Land of Maharajas
31-32 Managing Finance: Estimating cost of entry and operation, Sources of finance,
Measuring Financial Performance of a Franchise
33-34 Legal Aspects of Franchising: Overview of Franchise laws across the globe, Need
for an exclusive franchise law, Laws applicable to Franchising in India, Taxation
aspects of Franchising, Termination of a Franchise
35-36 Managing Relationship: Dynamics of franchisee-franchisor relationship,
Concept of Trust in strengthening mutual relationship, Cultural aspects of
relationship, Relationship building process, Fostering long-term relationship
37-38 Case Study: VLCC: Growing through a Healthy Franchisor-Franchisee
Relationship
39-40 Review and Integration
 MBA - II Semester - IV
SPH - Pharmaceutical and Healthcare Sector (PHS-II)

Course: Healthcare Services in India with focus on Hospital Administration &

Management

1. Objectives:

1) To acquaint the students with the dynamics of health services in India.

2) To make the students aware about the various issues involved in healthcare
and management
3) To make them aware about the issues involved in hospital administration and
management

2. Course Duration:

The total hours for teaching this course will be 50 hours, which will be divided into 40
sessions of 75 minutes duration each.

3. Course contents:

The course consists of the following modules:

Module Topic/ Sub topic Sessions Marks
No. Weightage
I OVERVIEW OF HEALTHCARE SERVICES IN INDIA: 8 20%
An Introduction to Health Services in India through
Five Year Plans, Healthcare system in India, Levels of
Health Care, Primary, Secondary and Tertiary health
care, Review of Primary Healthcare in India, National
Rural & Urban Health Mission
II OVERVIEW OF NATIONAL HEALTH POLICY 2002: 8 20%
Objectives, Overview, Current Scenario, Policy
prescriptions, Role of Public and Private Sector in
Healthcare
III FOCUS ON TERTIARY HEALTHCARE SYSTEM – 8 20%
HOSPITAL ADMINISTRATION:
History of Indian Hospitals, Growth & Scope, Health
Committees recommendations, Classification of
hospitals, Hospital Administration as a profession,
Functions of hospital, Ethics, Challenges, Succession
planning, Role in Legal matters, Nursing Service
administration, etc
IV SETTING UP A NEW HOSPITAL: 8 20%
Location and Layout Planning, Managing for finances
and accounting, Preparing various policies and
organising, Procuring licences, Managing for different
types of Human Resources, Stores Management,
Equipments and materials’ purchase, Marketing of
Hospital services
V OTHER IMPORTANT ISSUES IN HOSPITAL 8 20%
MANAGEMENT:
Bio-medical Waste Management, Legal Issues for
Hospital Administrators, Role of Natural Justice,
Patient and CPA, 1986, Indian Medical Tourism,
Health Insurance in India, Telemedicine-Prospects &
Challenges. Quality and Accreditation
4. Teaching Methods:

The course will use the following pedagogical tools:

A. Case discussions covering a cross section of situations.
B. Discussions on issues and techniques.
C. Projects/ Assignments/ Quizzes/ Class participation etc

5. Evaluation:

The evaluation of participants will be on a continuous basis comprising the following elements:

A Projects/ Assignments/ Quizzes/ Class Weightage 50%

participation etc (Internal Assessment)

B Mid-Semester examination Weightage 30 %

(Mid Internal Assessment)
C End –Semester Examination Weightage 70%
(External Assessment)

6. Text Books:

The following books may be used as base book for this course. However, students are also
expected to refer books by other authors on the subject. A suggestive list of reference books is
also given here. They are also supposed to read business magazines and journals relating to
the subject:

Sr. Author/s Name of the Books Publisher Edition &

No. Year of
Publication
T1 D. K. Sharma Hospital PHI, New Delhi Fifth Edition,
and R.C. Goyal Administration & 2010
HRM
T2 Sujatha Rao, Ed. Financing and National Commission on 2005
Delivery of Health Macroeconomics and
Care Services Health, Ministry Of
in India – Background Health And Family
Papers Welfare, Government Of
India

7. Reference Books:

Sr. Authors Name of the Books Publisher Edition & Year of

No. Publication
R1 Sharon Introduction to Jones & Bartlett 2007
Buchbinder and HealthCare Publishers
nancy Shanks Management
R2 Purusottam Hospital and S.M. Books, Delhi 2007
Behera Healthcare
Management
R3 S. L. Goel Healthcare System Deep & Deep 2004
and Management (Set Publications
in 4 volumes)
R4 S.L. Goel, R. Management of Deep & Deep 2002
Kumar Hospitals : Hospital Publications
Administration in the
21st Century
R5 Syed Amin Hospital & Health Oxford, N.D. Latest Edition
 Tadish Services Admini-
stration – Principles &
Practices
R6 Walshe and Healthcare Tata McGraw-Hill 2010
Smith, Ed. Management

8. List of Journals/ Periodicals/ Magazines/ Newspapers:

Journal of Healthcare Management

Journal of Hospital Administration
Asian Journal of Healthcare Management

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.

9. Session Plan:

SPH - Pharma and Healthcare Sector (PHS-II)

Session Topic
No.
1-4 An Introduction to Health Services in India through Five Year Plans
5 Healthcare system in India, Levels of Health Care, Primary, Secondary and
Tertiary health care
6-7 Review of Primary Healthcare in India
8 National Rural & Urban Health Mission
9-11 Overview of National Health Policy 2002 - Objectives, Overview, Current
Scenario
12-14 Policy prescriptions
15-16 Role of Public and Private Sector in Healthcare
17 History of Indian Hospitals, Growth & Scope
18-19 Health Committees recommendations
20 Classification of hospitals, Functions of hospital (Case discussion)
21-24 Hospital Administration as a profession, Ethics, Challenges, Succession
planning, Role in Legal matters, Nursing Service administration, etc
25 Setting Up A New Hospital - Location and Layout Planning
26 Managing for finances and accounting
27 Preparing various policies and organising, Procuring licences
28-29 Managing Human Resources
30 Stores Management
31 Equipments and materials’ purchase,
32 Marketing of Hospital services
33-34 Other Important Issues In Hospital Management- Bio-medical Waste
Management
35-36 Legal Issues for Hospital Administrators -Role of Natural Justice, Patient and
CPA, 1986
37 Indian Medical Tourism
38-39 Health Insurance in India
40 Telemedicine-Prospects & Challenges, Quality and Accreditation
 MBA - II Semester - IV
SRC - Rural and Cooperative Sector - II
(Management of Cooperative Organisations)

1. Objectives:
• To acquaint the student with the cooperative movement
• To develop familiarity about various types of cooperative organisations
• To understand the role of Central and State governments with respect to cooperative
sector
• To impart basic knowledge about formation of cooperative societies and their
administration.

2. Course Duration:
The total hours for teaching this course will be 50 hours, which will be divided into 40
sessions of 75 minutes duration each.

3. Course contents:

The course will contain the following modules:

Module Topic/ Sub topic Sessions Marks

No. Weightage
I Evolution of Cooperative movement in India and 8 20%
Gujarat.
II Cooperative Legislation in India. Gujarat State 8 20%
Cooperative Societies Act and Rules.
III Government control over cooperatives: Legal and 8 20%
Administrative control
IV Reports of Various committees on Cooperation. 8 20%
V Institutional Support to Cooperatives 8 20%

4. Teaching Methods:

The course will use the following pedagogical tools:

(a) Case discussion covering a cross section of decision situations.
(b) Discussions on issues and techniques of Marketing.
(c) Projects/ Assignments/ Quizzes/ Class participation etc

5. Evaluation:

The evaluation of participants will be on continuous basis comprising of the following

elements:

A Projects/ Assignments/ Quizzes/ Class participation etc Weightage 50%

(Internal Assessment)
B Mid-Semester examination Weightage 30 %
(Internal Assessment)
C End –Semester Examination Weightage 70%
(External Assessment)
6. Text Books:

Sr. Author/s Name of the Books Publisher Edition & Year

No. of Publication
T1 Kamat G S New Dimensions of Mittal Latest Edition
Cooperative Management
T2 Kamat G S Cases in Cooperative Rainbow Latest Edition
Management
T3 Taimani K K Cooperative Organization Latest Edition
and Management

7. Reference Books:

Sr. Authors Name of the Books Publisher Edition & Year

No. of Publication
R1 ILO Cooperative Management ILO Latest Edition
and Administration
R2 Mehta B C Consumer Cooperatives in Latest Edition
India
R3 Linda C. A 'green miracle': co-op E-Book Latest Edition
Habenstreit playing key role as Iraq
rebuilds farm sector.(Cover
story): An article from: Rural
Cooperatives
R4 Durgadas Roy Consumer cooperatives in Rabindra Latest Edition
India Bharati
University
R5 Priya Basu Improving Access to Finance World Bank Latest Edition
for India's Rural Poor
(Directions in Development)
R6 C. Steven The India Handbook Fitzroy Latest Edition
LaRue (Regional Handbooks of Dearborn
Economic Development)
R7 Gursharan India's Rural Cooperatives Regency Latest Edition
Singh Kainth
R8 Co-operatives For Rural Discovery Latest Edition
S. N. Development
Tripathy

R9 B. S. Gautam Cooperatives And Rural Radha Latest Edition

Development In India
R10 Rural Development Through Shree Latest Edition
M A Khan Cooperatives

8. List of Journals/ Periodicals/ Magazines/ Newspapers:

Business Newspapers, such as The Economic Times, Business Standard, Financial

Express. Business magazines, like Business India, Business Week, Business Today,
Business World. The Hindu Business Line, Economic and Political Weekly, Indian
Management,

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
9. Session Plan:

SRC - Rural and Cooperative Sector

Session Topic
No.
1-2 An Introduction to Cooperatives
A Global Perspective on Genesis of Cooperative Organizations
3 Role of International agencies such as ICA in expanding Cooperative movement
4 Diversification of Cooperatives in the post Independence period,
Types of Cooperative organizations
5 Agri-business Cooperatives: Their Characteristics
6 Technology: Production and Marketing
7 Coordination Strategy- Doctrine of Mary Parker Follett
8 Feedback and review/ Case discussion
9 Evolution and Growth of Cooperative Enterprise
10 Evolution and growth of Cooperative Organizations in India.
11 Evolution and Growth of Cooperative movement in Gujarat
12-13 Why do cooperatives thrive in Surat?
Enabling conditions
14 Disabling Conditions-Politics of Social Management
15 Issues in establishing agricultural cooperatives
16 Feedback and review/ Case discussion
17 Impact of Democratic Governance in Cooperatives
18 Explanation and Interpretation of the Statement of Cooperative
19 Cooperative Principles & Economic Rationality
20 Efficiency Vs Effectiveness
21 Cross Subsidization Defeats the Purpose of Cooperation
22-23 Strategies in Financing Cooperatives, Revolving Equity Capital
24 Feedback and review/ Case discussion
25 Excellence in Cooperatives: Lessons from Successful cooperatives
26 Capital, Participation & Cooperative Performance
27 Determinants of enduring cooperative performance
28 Multicoops: Parameters for Success
29 Measuring Performance of Cooperative
30-31 Design of Energetic Farmer Cooperatives, Design of the Anand Pattern
32 Feedback and review/ Case discussion
33-34 Federations, Cooperative, Federal Cooperative Organisations
35 New Generation Cooperatives (NGC)
36 Critical look towards NGC
37 Agricultural and Rural Cooperative Viability: A Management Strategy based on
Cooperative Principles and Values
38 Decision-Making in Cooperatives with Diverse Member Interests
39 Leadership and Cooperation in Groups
40 Feedback and review/ Case discussion
 MBA - III Semester - IV
SPS - Public System and Policy-II

1. Objectives:

The objective of the course is to provide insights into the functioning of public system and
their governance. The course provides emphasis on the importance of infrastructure
development and financing. The aim of the course is to sharpen the skills and perspectives
of management graduates who will be joining either public enterprise or public systems or
NGO’s. More specifically:

1) To build an application based managerial techniques to the problems in

public systems.
2) To enhance the understanding of Public Systems Management.

2. Course Duration:
The course will have sessions which are divided into five modules. Each module consists of
40 sessions of 75 minutes each and carries a weightage of 14 marks.

3. Course contents:
The course will contain the following modules:

Module Topics/ Sub topics Sessions Marks

No. Weightage
I Concept of Governance - An Introduction 8 20%
Role of Bureaucracy and Political Executive, Legislature
and the Judiciary, Inter-Governmental Relations in the
Process of Governance
II Financial, Materials / Logistics, Strategic Management, 8 20%
Key Management tools, MIS
Selective Market Techniques, Future Designing
Techniques, Accountability
III Responsiveness in Public System Management 8 20%
Transparency and Right to Information
Networking and Inter-institutional Coordination in
Governance, Reforms and change Management,
Empowerment
Continuity and change in Public System Management
IV Urbanisation in India, Urban Organisation and 8 20%
Management, Urban Planning and Strategies for
Environment Management
V Urban Development and Regional Planning 8 20%
Energy Management and its audit, Water Resource
Management, Planning and Management of Education
Systems
4. Teaching Methods:

The course will use the following pedagogical tools:

(a) Lectures (50%)
(b) Simulation exercise like managerial games, role play etc, (50%)
(c) Experience sharing with entrepreneurs by visiting industry, guest
talks and live projects (50%)
(d) Presentation by students on case analysis and project presentation. (30%)

5. Evaluation:

The evaluation of participants will be on a continuous basis comprising the following

elements:

A Projects/ Assignments/ Quizzes/ Class participation Weightage 50%

etc (Internal Assessment)
B Mid-Semester examination Weightage 30 %
(Internal Assessment)
C End –Semester Examination Weightage 70%
(External Assessment)

6. Text Books:

Sr. Author/s Name of the Books Publisher Edition & Year of

No. Publication
T1 Christopher M. Hand Book of Public CRC Press Latest Edition
Shea and G. David Information Systems
Garson
T2 Ramakant Rao and Bureaucratic Kanishka Latest Edition
Prashant K. Mathur System and
Public Policy
T3 Michael Hill, Peter Implementing Public SAGE Latest Edition
Hupe Policy

7. Reference Books:

Sr. Author/s Name of the Publisher Edition & Year of

No. Books Publication
R1 Uma Medury Public Admini- Orient Latest Edition
stration in the BlackSwan
Globalisation Era.
R2 Manmohan Agarwal Indian Economic Orient Latest Edition
Future BlackSwan
R3 Ashok Agarwal Governance Case Universities Latest Edition
Studies Press
R4 I S A Baud, J De Wit New Forms of SAGE Latest Edition
Urban
Governance in
India Public Policy
R5 Ramaswamy R. Iyer Water and the SAGE Latest Edition
Laws in India
Public Policy
R6 Montgomery Van Dynamics of Higher Latest Edition
Wart Leadership in Education
Public Service:
Theory and
Practice Public
Policy
 R7 Laxmi Narain Public Enterprise S. Chand Latest Edition
Management and
Privatisation
R8 Howlett and Ramesh Studying Public Oxford Latest Edition
Policy
R9 John Cullis, Philip Public Finance Oxford Latest Edition
Jones and Public Choice
R10 R. k. Sapru Public Policy PHI Latest Edition
R11 Larry N. Gerston Public PHI Latest Edition
Policymaking in a
Democratic
Society

8. List of Journals/ Periodicals/ Magazines/ Newspapers:

Economical News Paper, Indian Economy, Economical and Political Weekly, Indian Journal of
Public Administration

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.

9. Session plan

SPS - Public System and Policy

Session Topic
No.
1-3 Concept of Governance - An Introduction
4-6 Role of Bureaucracy and Political Executive, Legislature and the Judiciary
7-8 Inter-Governmental Relations in the Process of Governance
9 Feedback and review/ Case discussion
10-11 Financial, Materials / Logistics, Strategic Management,
12-13 Key Management tools, Management Information System
14-15 Selective Market Techniques, Future Designing Techniques, Accountability
16-17 Responsiveness in Public System Management
18-19 Transparency and Right to Information
20-22 Networking and Inter-institutional Coordination in Governance
23-25 Reforms and change Management
26-27 Empowerment
28-29 Continuity and change in Public System Management
30 Feedback and review/ Case discussion
31 Urbanisation in India
32-34 Urban Organisation and Management
Urban Planning and Strategies for Environment Management
35-36 Urban Development and Regional Planning
37-38 Water Resource Management
Energy Management and its audit
39 Planning and Management of Education Systems
40 Feedback and review/ Case discussion
 MBA - III Semester - IV
SSP - Banking and Insurance - II (B&I)

1. Course Objective:
The objective of the course to provide advanced topics related to banking and general
insurance. This course will be helpful all those who want to gain incites and deeper
understanding of Banking and Insurance Operations. This will also help in help in making a
carrier in Banking and Insurance.

2. Course Duration:
The course will have sessions which are divided into five modules. Each module consists of
eight sessions of 75 minutes each and carries a weightage of 14 marks.

3. Course content:

Module Modules/Sub-Modules Sessions Marks

No. Weightage
I Corporate Banking – Term Loans, working capital loans, 8 20%
LC(domestic and foreign) and Bank Guarantee,
Equipment financing, Foreign Currency Loans, Retail
banking – Retail Assets and Liabilities , NRI Services,
Third party Product sales
II Banks spread management, Interlink Branch banking, 8 20%
Online banking, Tele banking, Information Technology in
Banks, Management of NPA, SARFAISI Act, Risk
Management Tools
III Treasury management in banks, Regulatory Framework 8 20%
for banks, Regulatory framework for Insurance
Life Insurance: Meaning, Type of Plans, Benefits of Life 8 20%
IV Insurance, Brief about Public and Private Sector
Organizations offering Insurance Products (Practical
exposure) Non-Life Insurance: Meaning, Type of Plan,
Health Insurance, Micro Insurance: Meaning, Models and
future of Micro Insurance.
V Risk Management in Banking and Insurance: Meaning, 8 20%
Types of Risks, Strategies for risk Management including
Reinsurance, Operational Risk management
Enterprise Risk management, Corporate Governance,
Risk management and Internal Audit
4. Teaching Methods:

The course will use the following pedagogical tools:

(a) Discussion on concepts and issues on BPR use of in an organization.
(b) Case discussion covering a cross section of gaining strategic advantage by applying BPR
tools and techniques.
(c) Projects/ Assignments/ Quizzes/ Class participation etc.

5. Evaluation:
The evaluation of participants will be on continuous basis comprising of the following elements:

A Projects/ Assignments/ Quizzes/ Class Weightage 50%

participation etc (Internal Assessment- 50 Marks)

B Mid-Semester examination Weightage 30 %

(Internal Assessment-30 Marks)

C End –Semester Examination Weightage 70%

(External Assessment-70 Marks)

6. Text Books:

Sr. Authors Name of the Books Publisher Edition &

No. Year of
Publication
T1 O P Agarwal Banking and Insurance Himalaya Latest Edition

T2 K C Shekhar and Banking Theory and Vikas Latest Edition

Lekshmy Shekhar, Practice
T3 Neelam C Gulati, Principles of Insurance Excel Latest Edition
Management
7. Reference Books:
(Latest available editions should only be considered)

Sr. Authors Name of the Books Publisher Edition &

No. Year of
Publication
R1 Vadlamani Ravi Advances in Banking IGI Global Latest Edition
Technology and Management…
(Hardcover)
R2 Frans de Weert Bank and Insurance Capital Wiley Latest Edition
Management
R3 Indian Institute of Principles and practice of Macmillan Latest Edition
banking and banking
finance,
R4 Hal S. Scott Capital Adequacy beyond Oxford Latest Edition
Basel: Banking, Securities, and
Insurance
R5 D. Muraleedharan Modern Banking PHI Latest Edition
R6 Irwin T. Vanderhoof The Fare Value of Insurance Kluwer (NYU Latest Edition
& Edward I. Altman Business Stern)
R7 Emmett J. Vaughan Fundamentals of Risk and Wiley Latest Edition
and Therese Insurance
Vaughan
R8 George E Rejda Principles of Risk Management Peason Latest Edition
and Insurance
R9 Harrington and Risk Management and Tata Latest Edition
Neehaus, Insurance McGraw-Hill
R10 Bharti Pathak Indian Financial Systems Pearson 3rd Edition

8. List of Journals/Periodicals/ Magazines/ Newspapers etc.

Financial Express, Economics Times, Indian Journals of Banking by National Institute of Bank
Management, Journal of Insurance by IRDA etc.

NB: The Instructor/s (Faculty Member/s) will be required to guide the students regarding
suggested readings from Text(s) and references in items 6 and 7 mentioned above.
9. Session Plan:

SSP - Banking and Insurance - II (B&I)

Session Topic
No.
1- 8 Corporate Banking – Term Loans, working capital loans, LC(domestic and
foreign) and Bank Guarantee, Equipment financing, Foreign Currency
Loans, Retail banking – Retail Assets and Liabilities , NRI Services, Third
party Product sales
9-16 Banks spread management, Interlink Branch banking, Online banking, Tele
banking, Information Technology in Banks, Management of NPA,
SARFAISI Act, Risk Management Tools
16-24 Treasury management in banks, Regulatory Framework for banks,
Regulatory framework for Insurance
25-32 Life Insurance: Meaning, Type of Plans, Benefits of Life Insurance, Brief
about Public and Private Sector Organizations offering Insurance Products
(Practical exposure) Non-Life Insurance: Meaning, Type of Plan, Health
Insurance, Micro Insurance: Meaning, Models and future of Micro
Insurance.
33-40 Risk Management in Banking and Insurance: Meaning, Types of Risks,
Strategies for risk Management including Reinsurance, Operational Risk
management
Enterprise Risk management, Corporate Governance, Risk management
and Internal Audit