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How To Write An Operations Manager Job Description

An operations manager job description should clearly outline the duties, responsibilities, and qualifications required for the role. It is important to accurately reflect the job and introduce the company's culture and values. An operations manager oversees organizational activities across departments to maintain and increase efficiency. They supervise employees, manage quality assurance, pursue strategic objectives, and ensure processes remain on time and on budget. The sample job description provides objectives, daily responsibilities, required skills, and preferred qualifications for an operations manager position.

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Sorina Vlaicu
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116 views

How To Write An Operations Manager Job Description

An operations manager job description should clearly outline the duties, responsibilities, and qualifications required for the role. It is important to accurately reflect the job and introduce the company's culture and values. An operations manager oversees organizational activities across departments to maintain and increase efficiency. They supervise employees, manage quality assurance, pursue strategic objectives, and ensure processes remain on time and on budget. The sample job description provides objectives, daily responsibilities, required skills, and preferred qualifications for an operations manager position.

Uploaded by

Sorina Vlaicu
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Operations Manager

How to Write an Operations Manager Job


Description

Attracting the right candidates starts with an excellent operations manager job description. First,
you’ll need to set clear expectations about the role. Create a specific list of duties, responsibilities,
and qualifications, taking the time to review them and prioritize what’s most important. Make sure
each element reflects the job accurately in clear, simple language.

You can also use your job description as an opportunity to introduce the culture and values of your
organization. This will help candidates see if their ideals align with yours. Above all, be direct and
concise.

What Does an Operations Manager Do?

Operations managers oversee the organizational activities of businesses, government agencies, non-
profit groups, and other organizations. These professionals are talented managers and leaders. They
might support operational leadership in a variety of departments — from finance and IT to human
resources and accounts payable. At both large and small organizations, operations managers
supervise, hire, and train employees, manage quality assurance programs, strategize process
improvements, and more. Operations managers are ultimately responsible for maintaining and
increasing the efficiency of a business, agency, or organization.

Need help in your recruitment efforts? Contact us.

Sample Operations Manager Job Description

Job Description
At [CompanyX], we owe our success to the efficiency of our organizational processes. To help
maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily
activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing
multiple departments toward maximum productivity. You’ll be highly skilled in human resources,
finance, and IT management. Additionally, you’ll display a proven ability to develop and maintain
an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to
increase our operational efficiency in the [Y department].

Objectives of this Role


 Maintain constant communication with management, staff, and vendors to ensure proper
operations of the organization
 Develop, implement, and maintain quality assurance protocols
 Grow the efficiency of existing organizational processes and procedures to enhance and
sustain the organization’s internal capacity
 Actively pursue strategic and operational objectives
 Ensure operational activities remain on time and within a defined budget
 Track staffing requirements, hiring new employees as needed
 Oversee accounts payable and accounts receivable departments

Daily and Monthly Responsibilities


 Lead, motivate, and support a large team within a time-sensitive and demanding
environment, including setup and implementation of career development plans for all direct
reports and problem resolution
 Manage timely data collection to update operations metrics to achieve productivity targets,
reduce cost per unit, eliminate errors, and deliver excellent customer service
 Partner with cross-functional support teams in improving the proprietary tools and systems
 Work closely with legal and safety departments to make sure activities remain compliant
 Oversee materials and inventory management
 Conduct budget reviews and report cost plans to upper management

Skills and Qualifications


 Bachelor’s degree in operations management, business administration, or related field
 2+ years’ proven experience in an operations management position
 Strong budget development and oversight skills
 Excellent ability to delegate responsibilities while maintaining organizational control of
branch operations and customer service
 Highly trained in conflict management and business negotiation processes
 Knowledge of general business software and aptitude to learn new applications; proficiency
in Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications
 Working knowledge of management software programs, including NetSuite, QuickBooks,
and CenterPoint Payroll
 Strong IT skills, including database development
 Multiple years of financial and account reporting
 Bilingual communication skills (Spanish preferred)

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