Logger 3000

SolarInfo Logger
User Manual
 Contents
1 About this Manual ...............................................................1
1.1 Target Group ............................................................................. 1
1.2 How to Use this Manual ............................................................ 1
1.3 Symbol Explanations ................................................................. 1
2 Safety Instruction ................................................................3
3 Product Introduction ...........................................................5
3.1 Function Description.................................................................. 5
3.1.1 System Introduction ................................................................... 5
3.1.2 Function Introduction ................................................................. 7
3.2 Appearance ............................................................................... 7
3.3 Dimensions and Weight ............................................................ 8
4 Installation Flow ..................................................................9
5 Mechanical Installation .....................................................10
5.1 Unpacking and Inspection ....................................................... 10
5.2 Installation Place Requirement ................................................ 11
5.3 Installation ............................................................................... 11
5.3.1 Rack-mounted Installation ....................................................... 11
5.3.2 Wall-mounted Installation ........................................................ 12
6 Electrical Connection .......................................................14
6.1 Safety Instructions ................................................................... 14
6.2 Terminal Introduction ............................................................... 14
6.3 Connection to PV System Devices .......................................... 16
6.3.1 COM Port Connection ............................................................. 16
6.4 Connection to PV System Background ................................... 17
6.5 Protection Earthing Connection ............................................... 18
6.6 Power Supply Connection ....................................................... 19
7 Commissioning .................................................................20
7.1 Inspection before Commissioning ........................................... 20

I
 7.2 Commissioning Steps .............................................................. 20
8 WEB Interface .................................................................... 22
8.1 Operation Environment Requirement....................................... 22
8.2 Preparation before Login ......................................................... 22
8.3 Login ........................................................................................ 22
8.4 WEB Main Interface .................................................................23
8.5 WEB Menus ............................................................................. 24
8.6 Operation Flow ........................................................................ 25
8.7 Monitoring ................................................................................ 26
8.7.1 Parameter Setting ................................................................... 26
8.7.2 Query ...................................................................................... 27
8.7.3 Initial Parameter Setting .......................................................... 28
8.7.4 Checking the Parameter Setting Log ....................................... 29
8.8 Management ............................................................................ 30
8.8.1 Search Device ......................................................................... 30
8.8.2 Device Operation .................................................................... 34
8.9 Settings .................................................................................... 37
8.9.1 Time Settings .......................................................................... 37
8.9.2 Serial Port Settings ................................................................. 38
8.9.3 Network Settings ..................................................................... 39
8.9.4 About ....................................................................................... 39
8.9.5 Restart .................................................................................... 40
8.9.6 Service Settings ...................................................................... 40
8.10 Maintenance ............................................................................ 43
8.10.1 Upgrade device ..................................................................... 43
9 Device Maintenance .......................................................... 45
9.1 Safety Instructions ................................................................... 45
9.1.1 Safety Rules ............................................................................ 45
9.1.2 Five Safety Rules .................................................................... 45
9.2 Maintenance ............................................................................ 46
9.3 Troubleshooting ....................................................................... 46
10 Appendix ............................................................................ 49

II
10.1 Technical Data ......................................................................... 49
10.2 Exclusion of Liability ................................................................ 50
10.3 About Us ................................................................................. 51

III
IV
1 About this Manual
Thank you for purchasing the Logger3000 from Sungrow Power Supply Co., Ltd.
We hope that the device will meet with your satisfaction when you use it. Your
commands and feedbacks on the performance and function of the device are
very important for our further improvement.
The purpose of this manual is to provide detailed information and installation,
operation & maintenance instructions of the Logger3000 with standard
configuration.

1.1 Target Group

This manual is for technical personnel who are responsible for the installation,
operations and maintenance of the Logger3000. Readers should equip with
certain electrical knowledge and be familiar with electrical principles and
electrical components. This manual does not include the electrical connection
of the inverter, EM device and related safety notices. For the details of the
electrical connection of these devices, please refer to the corresponding
manuals.

1.2 How to Use this Manual

Read this manual and other related documents before using the device.
Documents must be stored at hand and available at all times.
All rights reserved including the pictures, markings and symbols used. Any
reproduction or disclosure, even partially, of the contents of this manual is
strictly forbidden without prior written authorization of us.
The contents of the manual will be periodically updated or revised due to the
product development. It is probably that there are changes of manual in the
subsequent device edition. The latest manual can be acquired via visiting the
web site at www.sungrowpower.com.

1.3 Symbol Explanations

This manual contains important safety and operational instructions that must be
accurately understood and respected during the installation and maintenance of

1
the equipment.
To ensure the optimum use of this manual, note the following explanations of
the symbols used.

DANGER indicates a hazard with a high level of risk which, if not

avoided, will result in death or serious injury.

WARNING indicates a hazard with a medium level of risk which, if not

avoided, could result in death or serious injury.

CAUTION indicates a hazard with a low level of risk which, if not

avoided, could result in minor or moderate injury.

NOTICE indicates a situation which, if not avoided, could result in

equipment or property damage.

NOTE indicates additional information, emphasized contents or tips to

help you solve problems or save time.

2
2 Safety Instruction
This chapter introduces the safety notices during the operation of the
Logger3000 (it will be referred to as Logger3000 hereinafter unless otherwise
specified.
The Logger3000 has been designed and tested strictly according to the
international safety regulations. As electrical and electronic equipment, safety
instructions related to them must be complied with during installation,
commissioning, operation and maintenance. Incorrect operation or work may
result in damage to:

 The life and well-being of the operator or a third party

 The Logger3000 and other properties that belong to the operator or a third
party
Therefore, the following safety instructions must be read and always kept in
mind prior to any work. All detailed work-related safety warnings and notes will
be specified at the critical points in corresponding chapter.

All operation and electrical work must only be performed by qualified

personnel.

Before Installation

After receiving the device, please check if there is damage during

transport. Contact Sungrow or the forwarding company once any
problem is detected.
The related operators must be familiar with the safety instructions in
this manual and other safety regulations about the installation,
operation and maintenance of the Logger3000.
Correct moving, transport, installation, operation and maintenance is a
guarantee for the reasonable use of the Logger3000.

3
During Installation

The Logger3000 can only be used as described in this manual. Alter the
product without authorization or use spare parts not sold or
recommended by Sungrow may lead to fire, electric shock or other
damages.

Disconnect all the electrical connection and the upstream input switch
to make sure the Logger3000 is voltage free during installation.

Maintenance and Replacement

The maintenance of the Logger3000 can only be conducted by

Sungrow’s service dept. or qualified personnel.
User can never maintain or replace the modules and other parts.
Serious personal injury or property loss may follow if otherwise.

Please do not replace the Logger3000 internal components without

authorization. Sungrow shall hold no liability or joint liability for the
damages caused.

4
3 Product Introduction
3.1 Function Description
3.1.1 System Introduction
The Logger3000 is specially designed for the monitoring of the PV power
generation system. It is featured as device connection, protocol conversion,
data transmission and device management.
The Logger3000 can connect to the inverter, transformer, EM device and meter
in the PV system through the RS485 method.
The Logger3000 can connect to Insight or the third party SCADA the switch as
shown in Fig. 3-1. It can also connect to the iSolar Cloud through the Router as
shown in Fig 3-2.
For the I-V curve scanning and collection, please refer to the following
document
http://help.isolarcloud.com/wp-content/uploads/2017/07/String-IV-Curve-Scan-
and-Diagnosis.pdf

5
 RS485
RS485/PLC
Ethernet
Internet Router iSolar Cloud

SCADA Insight
system

Core switch

Logger Logger

EM Meter Transformer EM Meter Transformer ... ...

... ...

Inverter Inverter Inverter Inverter

Fig. 3-1 Application to PV system-Solution 1

RS485
RS485/PLC iSolar Cloud

Ethernet
Internet

Router

Logger
Logger

EM Meter Transformer ... ... EM Meter Transformer ... ...

Inverter Inverter Inverter Inverter

Fig. 3-2 Application to PV system-Solution 2

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3.1.2 Function Introduction
The functions of the Logger3000 can be concluded as,

Device Connection
The Logger3000 can connect to the inverter, transformer, EM device and meter
in the PV system through the RS485 method.

Device management
The Logger3000 can manage the devices connected and configure the
parameters of the inverter connected, and upgrade the firmware for on-site
maintenance.

System maintenance
The Logger3000 can maintain the system time, network, serial port, and
protocol point through embedded WEB browser.

Data gateway
The Logger3000 can transmit data to Sungrow’s background and the
third-party’s background. It can also transfer the background instruction to
downstream devices. The Logger3000 supports protocol of Modbus-TCP and
IEC60870-5-104 (i.e. IEC104).

The Logger3000 cannot replace the meter as the measuring device. if

the energy info on the Logger3000 is different from that on the meter,
please refer to the measurement on the meter.

3.2 Appearance
A

Front view Side view

Bottom view

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 No. Name Description
Display the running state of the
A Indicator
Logger3000
B Heat dissipation hole -
C Cable connection terminal -

Tab. 3-1 Indicator

Indicator Name Description
PWR indicator on: power supply is
normal;
PWR Power indicator
PWR indicator off: power supply is
abnormal
RUN indicator flash: running normal
RUN Running indicator
RUN indicator off: running abnormal
BLE on: Bluetooth is connected
BLE Bluetooth indicator BLE off: no connection
Function is reserved
FAULT on: inverter connected is fault;
FAULT Fault indicator
FAULT off: inverter has no fault

3.3 Dimensions and Weight

Width (W) Depth (D)
Height (H)

Note: figures in mm.

Device W H D Weight
Logger3000 440 241 44 3kg

8
4 Installation Flow
Tab. 4-1 Description of the installation flow
Step Content Reference
1 Unpacking and inspection 5.1
2 Select the optimal installation place 5.3
3 Mechanical installation 5.4
4 Electrical connection 6
5 Inspection before commissioning 7.1
6 Start the Logger3000 for the first time 7.2

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5 Mechanical Installation
5.1 Unpacking and Inspection
Check the completeness of the delivery content according to the package list on
the crate. The following contents should be within the scope of delivery.

A B C D

E F G H

Fig. 5-1 scope of delivery

No. Name Description

A Logger3000 -
Quick User Manual, quality certificate, packing list,
B Documents
product test report, and warranty card.
12x120Ω (note: if there are more than 15 devices
Communication connected to the RS485 bus, it is advisable to
C
terminal resistor connect a 120Ω terminal resistor in parallel to the A
and B cable on the first and last of the bus).
D Network cable Length: 1x2m
E Antenna -
F Hanger 2
Fastener
G Cross-recessed pan-head tapping screw
combination
H OT terminal RNBL5-4
I Nylon cable ties to fix the cable

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5.2 Installation Place Requirement
This section is to help the user to select the optimal installation place.

 With IP20 protection degree, the Logger3000 can only be installed indoors.
 Ambient temperature range: -30℃~ +60℃.
 The ambient humidity shall not exceed 95%. The internal components may
be damaged if otherwise.
 Take proper damp-proof and anti-corrosion methods.
 The network cable within the scope of delivery is 2m.

If there is external devices (e.g. EM device and etc.) connected to the

Logger3000, user needs to add corresponding communication SPD
according to the on-site situation.

5.3 Installation
When the abovementioned requirements are met, install the Logger3000 in any
place indoors. The Logger3000 can be rack-mounted or wall-mounted.

5.3.1 Rack-mounted Installation

Step 1 Select 1U standard rack to install the Logger3000.
Step 2 The distance of the two racks is shown in the figure below.
440
241

Step 3 Insert the Logger3000 inside the rack.

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 Rack

Logger

Step 4 Fix the Logger3000 according to the sequence of bolt, hanger, rack, and
nut.

5.3.2 Wall-mounted Installation

Fix the Logger3000 through the hangers on the four corners. The installation
distance of each hanger is shown in the figure below.
482
465
31.2
150.3
31.2

Keep the weight of the Logger3000 in mind during installation of the

Logger3000.
Improper handling of the device may cause device tilting or falling
down and may cause personal injury.

It is recommended to install the Logger3000 1.5m higher than the

ground and leave at least 0.5m for the mechanical exterior for easy
maintenance.

Step 1 Prepare the percussion drilling, expansion solenoid, washer, tapping

screw and torque screwdriver.
Step 2 Select the installation surface and mark the drilling position. Keep the
Logger3000 a certain distance from the surrounding materials.

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Step 3 Install the expansion solenoid, washer, and tapping screw to the
installation surface.

Step 4 Fix the Logger3000 to the surface by inserting the screw hole in the
hanger of the Logger3000 through the tapping screw and washer.
Step 5 Tighten the tapping screw by torque screwdriver with torque of 0.3N·m.

Check to make sure the Logger3000 is installed securely.

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6 Electrical Connection
6.1 Safety Instructions

Incorrect cable connection may damage the Logger3000 and even the
operator.

All cables must be intact and well-insulated. The dimensions are

proper and the connection is secure.

6.2 Terminal Introduction

B G H M NO
DIN DO1 DO2 DO3 DO4 PT1 PT2 AI1 AI2 AI3 AI4
0V 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 0V GPS/BDS RF
1 2 3 1 2 3 1 2 3 1 2 3 + - GND + - GND + - + - + - + - 1 NO
ETH2
DO 2 NC
3 COM
L1 L2

USB SD Debug RST A1 B1 A2 B2 A3 B3 A4 B4 A5 B5 A6 B6 H L + -

ETH1
AC(L) AC(N)
CAN 24V

A C DE F I J K L P
Identify the cable connection terminals according to the table below before
cable connection.
Tab. 6-1 Terminal description
Item Silk-screen Name Description
ETH2 can connect to the
background master station
A ETH1, ETH2 Ethernet port through the switch, router or
other devices. Function of ETH1
is reserved
B DIN Digital input Dry contact input port
C USB U-disk port Reserved function
D SD SD card port Reserved function
E Debug Debugging port Used to debug the Logger3000
Used to reset the hardware of
F RST Reset
the Logger3000

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Item Silk-screen Name Description
Relay output interface. The
G DO1~DO4 Digital output specification of the relay:
250Vac/1A or 30V/1A
H PT1, PT2, AI1~AI4 Analog input Reserved function
RS485 Supports 6-input RS485; can be
I A1B1 - A6B6 communication connected to the slave devices
port or the background
CAN
J CAN communication Reserved function
port
DC24V power
K 24V Current ≤ 2.0A
supply port
AC power supply Connects to 110~240Vac
L AC(110~240V)
port (50/60Hz), current ≤ 0.5A
GPS antenna Used for time service and
M GPS/BDS
port positioning
Wireless
N RF Reserved function
antenna port
O Grounding port Connects to protective earthing
P L1, L2 Reserve Reserve

Digital input and output ports (DIN, DO1 – DO4) are used to control the
node data collection and node communication control.
GPS antenna should be installed outdoors. The corresponding port
(GPS/BDS) is used for time calibration and positioning.
 It calibrates the time of the Logger3000 itself
 It outputs the positioning info through communication.
GPS antenna does not support hot plug. Power down of the Logger3000
is required during installation.

The max. communication distance of COM1 – COM6 (A1B1 – A6B6) is

no more than 1000m.

15
 High voltage existing in the AC power supply port. Do not operate
under voltage. Make sure the input side is completely voltage-free and
check to make the ground cable is reliably grounded before cable
connection.
SD card does not support hot plug.

6.3 Connection to PV System Devices

The devices in the PV system that can connect to the Logger3000 are: inverter,
EM device, transformer, power distribution cabinet, meter and etc. as the input
of the Logger3000, the connection method is shown below.

6.3.1 COM Port Connection

Several EM devices and etc. connect to the Logger3000 in RS485 daisy chain.
When the meter connects to the Logger3000, the communication protocol
should meet the DL/T645-2007 requirement.
Logger

A1 B1 A2 B2 A3 B3 A4 B4 A5 B5 A6 B6

120Ω

Inverter Inverter
Inverter 1
2 n

EM Meter RS 485 Daisy chain 120Ω

 RS485 communication cable must be shielded twisted pair cable and

single-point grounded.
 The max. cross-sectional area of the shielded twisted pair cable should
not exceed 1.2mm² and should not be smaller than 0.2mm². the stripped
length of the cable is 8mm (recommended).
 Keep at least 0.5m from the strong electricity; avoid parallel cable layout;
use the steel tube for area with strong interference.
 Add a SPD if the external device connects to the Logger3000. The
Logger3000 may be damaged by lightning if otherwise.

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 The Logger3000 can support at most 6-input RS485 bus and at
most 200 devices connected with each RS485 bus supporting at
most 32 devices connected.
When there are more than 15 devices connected to the RS485 bus,
connect a 120Ω resistor between the RS485 A and B in parallel.
It is advisable to connect the devices with different models to the
Logger3000 separately, for example, connect the transformer and
the inverter to different RS485 communication port; connect different
inverters (e.g. SG60KTL and SG40KTL) to different RS485
communication port.
All addresses of the devices in each RS485 bus should be within the
range of the inverter address and be different from each other.
Communication failure may follow if otherwise.
The Baud rate of all the devices in the RS485 bus should be the
same with that of the Logger3000.

6.4 Connection to PV System Background

The Logger3000 can connect to the PV system background through the internet
port. The communication protocol is standard Modbus-TCP or IEC104. As the
slave device, the Logger3000 can allow several backgrounds visiting through
the standard communication protocol. The connection method of the output of
the Logger3000 is shown below.
If the Logger3000 has no fiber switch module, connect the ETH2 port to the
superior NMS. It can connect to several monitoring background systems
through the router or Ethernet switch or directly connect to a signal background
system through the network cable.
The followings take the connection to the background monitoring system
through Ethernet switch for example.
Step 1 Insert one end of the network cable (within the scope of delivery) to the
Ethernet port.
Step 2 Insert the other end of the network cable to the ETH2 port of the
Logger3000.
Step 3 Keep the IP address of the ETH2 of the Logger3000 and that of the
background system at the same network segment.

17
 The IP address of ETH1 and ETH2 cannot be within the same internet
segment. Communication failure may follow if otherwise. The default IP
address of ETH1 is 192.168.0.100; ETH2 is 192.168.1.100.
ETH1 is used to set the WEB of the Logger3000 by default and the IP
address cannot activate the DHCP function.

6.5 Protection Earthing Connection

The ground cable should be grounded reliably, otherwise,

Lethal electrical shock to the operator if a fault occurs.
The device may be damaged by lightning.

Step 1 Prepare the ground cable (recommended: outdoor copper-core cable

with cross-sectional area of 4mm2~6mm2 or 12AWG~10AWG) and OT
terminal (M4).
Step 2 Crimp the ground terminal as shown in the figure below.

Step 3 According to the sequence below to secure the M4 bolt to the grounding
hole by spanner with the torque of 5±1N·m.

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 E

Item Description Note

A Bolt M4
B Spring washer -
C Flat washer -
D OT terminal -
E Grounding hole of the -
Logger3000

6.6 Power Supply Connection

The Logger3000 supports DC24V DC input or AC110-240V (50/60HZ) AC input.
This section will take the AC power supply for example.
Step 1 Prepare the power cable and the terminals.
Cable Cable recommended
AC power supply Cross-sectional area 1mm2~1.5mm2
DC power supply Cross-sectional area 1mm2~1.5mm2
Step 2 Insert the power supply terminal to the corresponding DC or AC power
supply port.

UPS

The Logger3000 can connect to the DC and AC power at the same

time, where the DC power can connect to the UPS as the backup
power supply.

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7 Commissioning
7.1 Inspection before Commissioning
No. Inspection item Result
1 All cables are intact, well-insulated and the dimension is proper □
2 All cables are connected correctly and firmly □
The polarity of the power supply cable is correct. The ground
3 □
cable is reliably grounded

7.2 Commissioning Steps

Tab. 7-1 Commissioning Steps
Step Content Result
1 Inspection before commissioning □
2 Logger3000 is powered on □
Connect the debugging PC to the ETH1 port of the
Logger3000 through the network cable (default IP address of
3 ETH1: 192.168.0.100). Log in the Logger3000 through the IE □
or GOOGLE browser. The O & M password of the
Logger3000 is adamg1
Make sure the device is firmly connected to the Logger3000
4 and open the device (close the circuit breakers on the two □
side of the inverter).
Refer to 8.9.2 Serial Port Settings to set the port that the
e device is located to collection function and set the baud
5 □
rate, check bit, data bit, and stop bit. The default setting is
9600bps, 8 data bit, 2 stop bit, and no check bit.
Set the devices that connect to the Logger3000 through the
management function. If the devices connected for the first
time is Sungrow string inverter, search the device and
6 allocate address by referring to 8.8.1 Search Device. Other □
r devices can connect to the Logger3000 by referring to 8.8.2
Device Operation. For other devices, please preset the
device communication address.

20
7 Commissioning User Manual

Step Content Result

Set the ETH2 network parameter and the network forwarding

7 □
protocol parameter by referring to 8.9.6 Service Settings.

The automatic search function is valid only for string inverters that
support the search and device automatic allocation. For other devices
like the meter, transformer and etc., please connect to the Logger3000
through device operation. Note that the addresses of the devices under
the same communication port cannot repeat. Please save the operations
after operation. The settings are invalid if otherwise.

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8 WEB Interface
8.1 Operation Environment Requirement
System requirement: WIN7, WIN8, WIN10
Browser: IE10 - IE11, CHROME43 - CHROME45
Min. resolution: 1366*768
CPU: above 2.5G Hz
RAM: above 4GB

8.2 Preparation before Login

Set the IP address of the debugging computer to make sure it is within the
same network segment of the Logger3000.
The debugging computer connected to the ETH2 of the Logger3000. The
default address of the ETH2 is 192.168.1.100. You can set the IP address of the
debugging computer to 192.168.1.125 and the subnet mask to 255.255.255.0.

8.3 Login
Connect the Logger3000 to the PC or connect to PC through the Ethernet.
Step 1 Input the IP address of the Logger3000 in the URL and press Enter.
Example: 192.168.1.100. The login interface is shown below.

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Step 2 Select proper language. Select “O&M user” as the Username for onsite
operation. The password is adamg1. Input the Codes to log in.
There are three types of user: O&M user, R&D user and
anonymous.
The default password for O&M user is adamg1.
The R&D user is for Sungrow internal use only.
Anonymous user can log in directly to check the present data
acquisition situation and the version information of the Logger3000.

8.4 WEB Main Interface

The interface of WEB is shown below.

A E

C
F D

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 Item Name Description
A 1st navigation menu Display the main function modules of WEB
After selecting the 1st function module, check
B 2nd navigation menu or set the corresponding info through the 2nd
navigation menu
Display the present selected check or set
C Function display area
function interface
D System time Display the present system time
E User Display the present login user

：Internet access

：CPU use rate

F Info icon
：memory use rate

：hardware use rate

：total number of online devices

8.5 WEB Menus

The 1st navigation menu includes: Monitoring, Management, Settings, and
Maintenance.
The logic structure of the O & M user menu is shown below.

24
 Main menu

Monitoring Management Settings Maintenance

Search Time Upgrade

Device list settings
device device

Device Serial port

operation settings

Network
settings

About

Restart

MODBUS
service settings

IEC104 service
settings

Cloud service
settings

8.6 Operation Flow

Operate as follows to log in the Logger3000 for the first time.
Step 1 Complete the electrical connection.
Before logging the Logger3000 WEB, make sure the Logger3000 is correctly
connected to other devices. Please refer to 6 Electrical Connection.
Step 2 Set the serial port of the Logger3000.
After logging in WEB, set the serial port of the Logger3000 first to make sure
the Logger3000 can communicate normally. Please refer to 8.9.2 Serial Port

25
t Settings.
Step 3 Automatically search device.
For devices that support automatic search function (like Sungrow string
inverters), you can search the devices and allocate the address automatically
by referring to 8.8.1 Search Device.
Step 4 Manually add device. Refers to 8.8.2 Device Operation.
Step 5 Set the service settings.
After adding all the devices, set the service settings of the Logger3000 to make
sure the Logger3000 can forward the data to the upstream devices. Please
refer to 8.9.6 Service Settings.

8.7 Monitoring
“Monitoring” module is to set the parameter of the devices that are managed by
the Logger3000. The Monitoring includes: Run-param. setting, Pro-param.
setting and Sys-param. setting.

Under the “Overview” are the lists of devices managed by the Logger3000.

8.7.1 Parameter Setting

The Logger3000 supports the single device setting and the batch
setting of the same type devices.

You can set the parameter through either of the following two ways:

Batch Setting
You can set the parameter of the same type devices at the same time by batch
setting.

26
After setting the parameters to be set, click “Batch setting”. In the interface
popped-out, click the “Batch setting” button to finish the parameter setting of
several devices.

Setting
You can also set the parameter for a single inverter.
Click the device to be set under the “Overview”; and then click “Setting” to finish
the parameter setting of a single inverter.

8.7.2 Query
“Query” is to read the present set value of the device parameter.
Click the “Query” in the “Overview”; check the parameter name and then click
“Query” to read the present set value of the device parameter.

27
 If the parameter set exceeds the allowable range, there will be a
note in red after the set value. During Query, if the set value exceeds
the allowable range or the device does not support such query, there
will also be a note in red after the set value.

8.7.3 Initial Parameter Setting

The string inverter can connect to the grid after setting the initial parameter
when it is installed for the first time. After connecting the SolarInfo Logger and
the inverter by RS485 cable, you can set the inverter initial parameters remotely
in batch by “Monitoring” – “Init-param. setting”.

Steps: select country – select grid type – initial settings – restart the device.

28
 The country types can be set by now are:
0: Great Britain (GB), 1: Germany (DE), 2: France (FR), 3: Italy (IT)
4: Spain (ES), 5: Austria (AT), 6: Australia (AU)
7: Czech (CZ), 8: Belgium (BE), 9: Denmark (DK)
10: Greece Land (GR), 11: Greece Island (GR)
12: Netherlands (NL), 13: Portugal (PT), 14 China (CHN)
15: Sweden (SE), 16: Other 50Hz, 17：Romania (RO)
18: Thailand (TH), 19: Tokelau (TK), 27: United Arab Emirates (AE)
28: Israel (IR), 29: Hungary (HN), 60: Canada (CA)
61: America (US), 62: Other 60Hz, 63: Korea (KOR), 64: South Africa
(ZAF)

8.7.4 Checking the Parameter Setting Log

Click the icon from the interface to select the device and to check the
device parameter setting log.

29
8.8 Management
The “Management” module is used to manage the devices connected to the
Logger3000 and allocate address to them. The “Management” includes “search
device” and “Device operation”.

8.8.1 Search Device

“Search device” is to search the devices that support the search function like
the string inverters and to allocate address for them.
Select “Management”-“Search device” to enter the device searching interface.

After the operation, click the button to save the previous

operation. Otherwise, the operations are invalid.

30
Device Search method
You can search the devices managed by the Logger3000 through either of the
following ways.

Search by Port
Select the serial port name and input the device number to search the devices
connected to this serial port of the Logger3000.

Search by Address
Select the serial port name and input the start address and end address to
search the devices connected to this serial port of the Logger3000.

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 Display the device searched: click the “Display devices” and the
devices searched will be displayed.
“Search by port”: only the devices searched according to the port
conditions will be displayed.
“Search by addr.”: only the devices searched according to the
address range will be displayed.

Reallocate Address
Select the serial port name and input the start address to allocate address to
the devices connected to this serial port of the Logger3000.

To allocate the address to the devices by reallocating address, the

devices should support the automatic device allocation function.

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Modify the device address
After the searched device list, click the “Reallocate addr” button under the
operation column to modify the port address of the device. Click “save” after all
operation.

After modifying the actual device address, change the address of

other devices in the WEB. For devices that support the search
function, reallocate the address by the automatic searching and
automatic allocating function.
It is not recommended for you to modify the device address. Make
sure the address is not the repeated and the same with the actual
device address when modifying the address.

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 After finishing the device search operation (includes the search by
port, search by address, reallocate address, and modify the device
address), click the “Save” button to save the present operation and
the settings will be valid.

Export Results
Click “Export results” to export the list of the devices searched.

8.8.2 Device Operation

“Device operation” is to add, edit or delete the devices connected to the
Logger3000.

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Select “Management” – “Device operation” to enter the device operation
interface.

Before operation, make sure the communication address of the

device is preset correctly.

Add device
After adding devices to the Logger3000, you should allocate address to them
and conduct corresponding settings in the WEB. Includes: port selection,
device type, device number and starting address.

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Editing device information
In WEB, you can change the name and the address of the devices connected to
the Logger3000.

“Device name” is named by device model-(port number-port address).

For example, device name SG36KTL-M(6-33), where SG36KTL-M is the
devcie model, 6 is the communication port COM6, 33 is the device
address 33.

After modifying the actual device address, you can modify the
address in WEB.
It is not recommended for you to modify the device address. Make
sure the address is not the repeated and the same with the actual
device address when modifying the address.

Delete device
After deleting the device from the field, you can delete it from the WEB to make
sure the devices managed by the Logger3000 are the same with that on site.

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 After the add, delete, and modify operations, click the “ ” button to
save the present operation and the settings will be valid.
To change the device model, please conduct the delete operation first
and then click the “Save” button to make sure the delete operation is
effective.
Click “Add Device” to add the changed device info and click the “Save”
button to make sure the configuration is valid.
Example: to change the SG50KTL into SG40KTL and keep the address,
communication port and other info unchanged, proceed as follows:
Delete the SG50KTL and click the “Save” button.
Add the SG40KTL and click the “Save” button.
The SG50KTL device is changed to SG40KTL.

8.9 Settings
The settings module is to set the corresponding parameter of the Logger3000,
including: time settings, serial port settings, network settings, about, restart,
Modbus service settings, IEC104 service settings, and Cloud service settings.

8.9.1 Time Settings

Time settings is to set the system time of the Logger3000.
The Logger3000 can also set the time zone by selecting the local time zone
through the drop-down list.
Select “Settings” – “Time settings” to enter the system time setting interface.

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Set the system time through the following ways.
1. Click “Sync. PC time to Logger3000” button to synchronize the time of the
PC and the Logger3000.
2. Input the “Date” and “Time” and click Save to set the time of the
Logger3000 manually.

8.9.2 Serial Port Settings

Serial port settings is to set the serial port of the Logger3000. Including com
port, function, baud rate, check bit, data bit and stop bit.
Select “Settings” – “Serial port settings” to enter the serial port setting interface.

If there is device connected to the serial port of the Logger3000, set the
function of this port to “Collection”. The settings of the Baud rate, check bit,
data bit and stop bit are the same with that of the devices connected to

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 make sure the normal communication between the Logger3000 and the
devices connected. The default settings are 9600bps, 8 data bit, 1 stop bit
and no check bit.

8.9.3 Network Settings

Network settings is to set the network of the Logger3000.
Select “Settings” – “Network settings” to enter the network setting interface.

The default IP address of ETH2 is 192.168.1.100.

8.9.4 About
“About” is to check the detailed information of the Logger3000, including system
firmware information, etc.
Select “Settings” – “About” to enter the about interface.

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8.9.5 Restart
“Restart” can restart the Logger3000 and can reset the Logger3000 to defaults.
Select “Settings” – “Restart” to enter the restart interface.

After modifying the parameter of the Logger3000 (serial port

parameter, network parameter, and service settings), you must
restart the system to activate the modification.

8.9.6 Service Settings

You can forward the data to the background through the Logger3000. When
using the Logger3000, you must set its forwarding service. There are three
types of forwarding service: Modbus service settings, IEC104 service settings,
and Cloud service settings

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MODBUS Service Settings
The “Modbus service settings” is for Logger3000 to forward the Modbus
service.
Select “Settings” – “Modbus service settings” to enter the Modbus service
settings interface.

Edit the network service settings

If the background IP address of the network service settings is
0.0.0.0, any background device with a legal IP address can visit the
Logger3000. If it is set to a specific address, only device with that
address can visit the Logger3000.

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IEC104 Service Settings
“IEC104 Service Settings” is for Logger3000 to forward the IEC104 service.
Select “Settings” – “IEC104 service settings” to enter the IEC104 service
settings interface.

Cloud Service Settings

“Cloud Service Settings” is for Logger3000 to forward the Cloud service.
Select “Settings” – “Cloud Service Settings” to enter the Cloud Service Settings
interface.

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 The domain name of the iSolar Cloud is api.isolarcloud.com; port
number is 19999. Default setting is to enable the cloud service
settings.
The numbers of the serial port for forward service cannot exceed 3.
Recommeded forward service serial port: COM4/COM5/COM6.

8.10 Maintenance
The “Maintenance” module is to maintain the Logger3000 and the devices
connected to the Logger3000, including: Upgrade device and export faultwave
data.

8.10.1 Upgrade device

“Upgrade device” is used to upgrade the firmware of the Logger3000 and the
devices connected to the Logger3000.
Step 1 Select “Maintenance” – “Upgrade device” to enter the firmware
upgrading interface.

Step 2 Click “Browse” and select the file to be updated. Click the ““Upload”
button to upload the file to be updated.

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Step 3 Select the device to be upgraded to finish the device update.

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9 Device Maintenance
Due to the effect of ambient temperature, humidity, dust and vibration, the inner
components of the Logger3000 will be aging and worn out. To ensure the
system safety and maintain the efficiency of the Logger3000, it is necessary to
carry out routine and periodic maintenance.
All measures, which can help the in Logger3000 be in good working conditions,
are within the maintenance scope.

9.1 Safety Instructions

9.1.1 Safety Rules

Only qualified personnel can perform the work described in this

chapter.
Do not leave any screws, washers or other metallic parts inside the
Logger3000 to avoid damages to the Logger3000.

Wait at least 5 minutes after Logger3000 stops before any work on the
Logger3000.

9.1.2 Five Safety Rules

Respect the following five rules during maintenance or service on the
Logger3000 to ensure the safety of the maintainer.

 Disconnect the Logger3000 from all the external connections and internal
power supplies.
 Ensure that the Logger3000 will not be started accidentally.
 Verify that the Logger3000 interior is discharged completely with a
multimeter.
 Necessary ground connect.

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 Cover the electrical components with insulation cloth during operation.

9.2 Maintenance
Recommended routine maintenance work is shown in the following table.
Item Method
Working  Check to make sure there is no strong EMC interference
environment device around the Logger3000
 Check to make sure there is no hot source around the
Logger3000.
 Check to make sure there is no corrosive materials
around the Logger3000
Hardware  Check to make sure the power supply voltage is normal
maintenance  Check to make sure the cables are connected firmly
 Check to make sure the ground cable is grounded
properly
System cleaning  Clean the enclosure, circuit board and the components
 Check the heat dissipation hole and the cover
Terminal and  Check if the screws of the control terminals are loose.
cable connection Refasten them with screwdriver if necessary;
 Check if the connection copper bar or screws are
discoloring.
 Visual check the wiring layout and the device terminal
connection
Software  Log in WEB to check the device communication situation
maintenance  Log in WEB to check the parameter setting of the
Logger3000
 Log in WEB to check the software version of the
Logger3000

9.3 Troubleshooting

The ground cable must be grounded reliably, otherwise,

Electric shock may occur to the operators!

The common faults and troubleshooting is shown in the table below. If the
problem still cannot be removed by following the instruction in this manual,
please contact Sungrow. We need the following information to provide you the
better and faster service.

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 The SN, manufacture date and the software version information of the
Logger3000.
 The manufacturer, model and configuration of the devices connected to the
Logger3000.
 Fault information and brief description
 The picture of the fault phenomenon (if necessary)
Fault Reason Measures
1. The power supply
1. Connect the power cable to the
terminal of the
power supply terminal of the
Cannot be Logger3000 has no
Logger3000
powered power connection
2. Replace the power supply
2. Power failure
3. Contact Sungrow
3. Logger3000 fault
1. COM port does not
connect to device or the
connection cable is
1. Check the RS485 connection
loose, peeling off,
cable connection; reconnect and
connected reversely
tighten the cable if there is loose,
2. RS485
peeling off, reverse connection
communication
2. Check the RS485
parameter is not set
communication parameter setting;
correctly
make sure the Baud rate and the
Cannot find any 3. Does not manually
communication address setting
device add the devices that do
are correct.
not support automatic
3. Manually add the EM device,
identification, e.g. EM
meter and others.
device, meter and etc.
4. Check the device address
4. The address of the
setting
manually added devices
5. Check the device operation
does not match the
situation
actual device address
5. Device does not
operate normally
1. Check the cable connection
between the device and
1. Communication cable
Logger3000; reconnect and
between the device and
tighten the cable if there is loose or
the Logger3000 is
The peeling off.
loose, disconnected or
Logger3000 2. Supply power to the device if the
peeling off.
displays the device connection is correct
2. Device operates
device state as 3. Check if there is device
abnormally
disconnection replaced. If so, research or add the
3. The device is
device manually
removed or its
If the device is removed, conduct
configuration is changed
the “Delete Device” operation
through the “Management”

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Fault Reason Measures
1. The network
between the
Logger3000 and the 1. Check if the Ethernet port of the
background is failed Logger3000 is connected to the
Device cannot
2. Network PC or router correctly
communicate
parameter setting is 2.Check if the network parameter
with the
incorrect is set correctly
background
3. The protocol 3. Check if the protocol conversion
conversion is set correctly
configuration is
incorrect

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10 Appendix
10.1 Technical Data
Port
Ethernet 2 inputs, 10/100M
6 inputs,
RS485 Support baud rate
2400/4800/9600/19200/38400/57600/115200bps
USB
CAN Reserved function
SD
Digital input 16 inputs
Digital output 4 inputs
Analog input Reserved function
Device connection
Max. device numbers 200 pcs
Communication method RS485
Max. communication range RS485: 1000m
Other parameter
Display WEB, LED indicator
Language Chinese, English
Power supply AC110V~240V (50/60HZ) or DC24.0V
Power consumption Typical 5W, max. 10W
Mechanical parameter
Dimensions (W*H*D) 440x241x44mm
Weight 3kg
Protection degree IP20
Wall-mounted installation and rack-mounted
Installation method
installation
Altitude 3000m
Environment parameter
Working temperature -30℃~+60℃
Storage temperature -40℃~+85℃
Working humidity 0-95%, no-condensing

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10.2 Exclusion of Liability
Warranty period
The warranty period of this product is 12 months or 14 months from the date of
delivery. If the contract is otherwise stipulated, the contract shall prevail.

Evidence
Within the period of delivery, Sungrow will require the customer to present the
purchase invoice and date. The trademark on the product shall be clearly
visible. Sungrow shall hold no liability if otherwise.

Conditions
 If a product covered by warranty becomes defective during warranty period,
Sungrow will provide a toll-free repair or exchange.
 The unqualified product that is replaced shall return to Sungrow.
 Customer shall leave proper time for Sungrow to repair the failed device.
Direct and indirect damage and claims arising from the followings are not
covered by the Sungrow warranty:

 Transport damage
 Incorrect installation
 Incorrect alternation of the product
 In appropriate use of the product
 Use of this product in harsh environment outside the specification in this
manual
 Damages caused by irresistible natural environment

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10.3 About Us
Should you have any question about this product, please contact us.
Company: Sungrow Power Supply Co., Ltd.
Website: www.sungrowpower.com
Email: [email protected], [email protected]
No.1699 Xiyou Rd., New & High Technology Industrial
Address:
Development Zone, Hefei, P. R. China.
Zip: 230088
Telephone: +86 551 6532 7834, +86 551 6532 7845
Fax: +86 551 6532 7856

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