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Craft Solution Using Design Thinking

The document summarizes a workshop on design thinking presented at RGB Training. Design thinking is a human-centered approach to innovation that integrates user needs, technology possibilities, and business requirements. The workshop covers the design thinking process, which includes empathizing with users, defining problems from their perspective, ideating solutions, prototyping ideas, and testing prototypes with users. Participants conduct user interviews, identify user needs, brainstorm ideas, sketch prototypes, and test usability through scenario-based tasks. The goal is to create solutions that users want and can be feasibly built.

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Dadar Jagung
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Download as PDF, TXT or read online on Scribd
210 views

Craft Solution Using Design Thinking

The document summarizes a workshop on design thinking presented at RGB Training. Design thinking is a human-centered approach to innovation that integrates user needs, technology possibilities, and business requirements. The workshop covers the design thinking process, which includes empathizing with users, defining problems from their perspective, ideating solutions, prototyping ideas, and testing prototypes with users. Participants conduct user interviews, identify user needs, brainstorm ideas, sketch prototypes, and test usability through scenario-based tasks. The goal is to create solutions that users want and can be feasibly built.

Uploaded by

Dadar Jagung
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Craft Solution

using Design
Thinking
Presented on RGB Training – UI/UX Workshop, a
collaboration between Software Engineering and Database
Research Laboratory, Telkom University

! @afnizarnur
!
Hi there , I’m Afnizar
Table of Contents

- What is Design Thinking


- Why we learn Design Thinking?
- Design Thinking Process
- Hands on Design Thinking
What is design
thinking?
🤔
“Design thinking is a human-centered
approach to innovation that draws from the
designer’s toolkit to integrate the needs of
people, the possibilities of technology, and
the requirements for business success.”

Tim Brown, president and CEO, IDEO


Design Thinking is a
foundation, a philosophy, a
toolkit for innovation

Craft Solution using Design Thinking ! @afnizarnur


The truth about innovation is
that it’s all about people.
We’re people creating things
for people

Craft Solution using Design Thinking ! @afnizarnur


Why learn
design thinking?
INNOVATION

DESIRABILITY VIABILITY

FEASIBILITY

To create a product, service, or experience that people


want (desirability), has real potential to become useful
(viability), and can easily or conveniently be built in
terms of technology (feasibility).
It’s important to stay focused
on one phase at a time. And
iterate fast.

Craft Solution using Design Thinking ! @afnizarnur


“Creativity is the habit of continually
doing things in new ways to make a
positive difference to our life”
Dan Nessle, Hyper Island, 2015

https://medium.com/digital-experience-design/design-thinking-creativity-at-hyper-island-53d41fc359cc
Design Thinking
Process
https://blogs.adobe.com/creativecloud/design-thinking-a-manual-for-innovation/
But before that
Every participants unite as a
group, do introduction again,
it’s okay if you’re already know
each other.

Craft Solution using Design Thinking ! @afnizarnur


Empathize
Empathize
Empathize
Empathize
Empathize is the ability to put
yourself in someone else’s
shoes to start “seeing” things
through his/her eyes.

Craft Solution using Design Thinking ! @afnizarnur


Why we empathize
Information is gathered at this
stage to use during the next
stage and to develop the best
possible understanding of the
users, their needs, and the
problems.

Craft Solution using Design Thinking ! @afnizarnur


Build Empathy

1. Interviews
2. Observation
3. Experience

Craft Solution using Design Thinking ! @afnizarnur


5 Whys
5 Whys is an iterative
interrogative technique used to
explore the cause-and-
effect relationships underlying
a particular problem.

https://en.wikipedia.org/wiki/5_Whys
It states that if you ask “Why?”
5 times, you can get to the root
of any problem.
Aku putus sama pacarku. (the problem)

1. Why? - Dia nggak bales chatku. (First why)

2. Why? - Dia sibuk dengan kegiatannya. (Second why)

3. Why? - Dia ingin fokus. (Third why)

4. Why? - Agar dia tidak merasa terganggu. (Fourth why)

5. Why? - Prioritas utamanya adalah kegiatannya. (Fifth


why, a root cause)
Let’s start
conducting the
Interviews!
https://blogs.adobe.com/creativecloud/design-thinking-a-manual-for-innovation/
10 Minutes
After that, let’s discuss about
the need and get insights!

Craft Solution using Design Thinking ! @afnizarnur


5 Minutes
neDefineDe
neDefineDe
neDefineDe
neDefineDe
Define has 2 stages

- Define the point of view


- Define the key problem

Craft Solution using Design Thinking ! @afnizarnur


Define the point of view

To define, or re-define, the


problem or challenge, a point
of view (PoV) formula can
help: PoV = persona + need +
insight
Example of point of view

“Ara, a senior data scientist who loves to


delight stakeholder with a well-designed
report, because she felt the reports that
have been there before is very
uninteresting and hard to read."
4 Minutes
Define Key Problem
Example:
- Easy to use app
- Design at the speed
- Performance and quality
- Meaningful workflows
4 Minutes
Why we define
The Define stage will help the designers
in your team gather great ideas to
establish features, functions, and any
other elements that will allow them to
solve the problems or, at the very least,
allow users to resolve issues themselves
with the minimum of difficulty.

Craft Solution using Design Thinking ! @afnizarnur


teIdeateIde
teIdeateIde
teIdeateIde
teIdeateIde
The ideation has 2 stages

- Diverge (Make as many


choices / solutions as possible)
- Converge (Select an option)

Craft Solution using Design Thinking ! @afnizarnur


Diverge (Make as many
choices / solutions as possible)
Example:
- Create an app with built-in
graphical chart template
- Create an AI that understand the
report needs
5 Minutes
Write down all ideas and
please keep silent!
5 Minutes
Discuss the ideas
Converge (Select an option)
Please, thinker master guide
your friend to choose the best
idea.
"If a picture is worth 1000 words, a
prototype is worth 1000 meetings."

- John Maeda
Prototype
Prototype
Prototype
Prototype
A prototype is an amazing tool
to help you fail fast to learn
fast.

Craft Solution using Design Thinking ! @afnizarnur


https://www.smashingmagazine.com/2016/08/prototyping-for-success/
We build prototypes to learn,
solve conflicting ideas, start
conversations and manage the
building process.

Craft Solution using Design Thinking ! @afnizarnur


Crazy Eights
https://library.gv.com/the-product-design-sprint-diverge-day-2-c7a5df8e7cd0
When you want people to ideate
quickly on an theme, 
Crazy Eights is a fantastic
technique!

Craft Solution using Design Thinking ! @afnizarnur


Start by sketching the ideas
we got from ideate process!
Don’t cheat your friends

Craft Solution using Design Thinking ! @afnizarnur


10 Minutes
After that, every people start
to explain the prototype

Craft Solution using Design Thinking ! @afnizarnur


10 Minutes
TestTestTes
TestTestTes
TestTestTes
TestTestTes
Test will help to understand
what actually works and what
does not.

Craft Solution using Design Thinking ! @afnizarnur


Test to refine prototypes and
solutions, to learn more about
the user, and to test and refine
our PoV.

Craft Solution using Design Thinking ! @afnizarnur


Usability Testing
Step 1

Choose goal-based tasks

Craft Solution using Design Thinking ! @afnizarnur


Write down the top five user
goals on your solution

Craft Solution using Design Thinking ! @afnizarnur


5 Minutes
Step 2

Write scenarios

Craft Solution using Design Thinking ! @afnizarnur


Example

Task: Search an item you want to buy

Scenario: Imagine you are a student from


Telkom University. You’ve decided to
create an social event for your class. Try
to find some item that you need for your
event.

Craft Solution using Design Thinking ! @afnizarnur


5 Minutes
Step 3

Find the Participants

Craft Solution using Design Thinking ! @afnizarnur


Step 4

Start Testing!

Craft Solution using Design Thinking ! @afnizarnur


10 Minutes
When testing is complete go
back to one of the previous
phases and keep iterating, one
phase at a time.

Craft Solution using Design Thinking ! @afnizarnur


trust the
process and
have fun!
Thank you
Feel free to ask me any question
@afnizarnur afnizarnur.com

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