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Why Is Online Etiquette Important?

Online etiquette, also known as netiquette, refers to polite and respectful ways of communicating over the internet. It is important because without following etiquette, people will not respect others and properly address messages. There are nine rules of online etiquette, including knowing the person before initiating contact, starting conversations with a greeting, being mindful of the recipient's communication preferences, keeping conversations brief, using abbreviations carefully, avoiding sending bad news over instant message, not changing meetings via IM, being aware of others' status indicators, and closing conversations politely.

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Dilan Dylan
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59 views

Why Is Online Etiquette Important?

Online etiquette, also known as netiquette, refers to polite and respectful ways of communicating over the internet. It is important because without following etiquette, people will not respect others and properly address messages. There are nine rules of online etiquette, including knowing the person before initiating contact, starting conversations with a greeting, being mindful of the recipient's communication preferences, keeping conversations brief, using abbreviations carefully, avoiding sending bad news over instant message, not changing meetings via IM, being aware of others' status indicators, and closing conversations politely.

Uploaded by

Dilan Dylan
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Name: Batasin, Lea Aurora P.

Subject: CSS NC2

Section: 12 ICT – B

Online Etiquette

-This is called online etiquette, or netiquette for short. Online etiquette is the correct or acceptable
way of communicating or behaving on the Internet.

Social Etiquette in real life is ingrained into culture, although etiquette in technology, commonly


referred to as netiquette, is a fairly recent concept.

Why is online etiquette important?

-The internet etiquette or netiquette is important because, without this, we will not respect


others and be polite online. We will also not be able to properly address, reply to and send
messages properly.

9 rules of online etiquette

1. You should know the person.

You need to have been introduced to the person before you IM them, says Pachter. So if you
only know the person through social media but have never actually met them, you shouldn't IM
them.

2. Start with a short greeting.

When starting a conversation with someone over IM, you should always say "hi" or "hello" and
then check to make sure it's a good time for them to chat. Otherwise, you may be interrupting
them.

3. Be mindful of the receiver's preferred style of communication.

This form of communication can be really disruptive for those on the receiving end, since the
message pops up on their screens, says Pachter. You should always adjust your style of
communication to meet the other person's, whether they are colleagues, bosses, customers, or
clients.

4. Keep the conversation short.

Ask yourself, will this message require the receiver to take time to think about their response? If
yes, you might want to send an email or call them instead
5. Be careful with abbreviations.

Similar to texting, it's common to use abbreviations and shortcuts such as "LOL" (laugh out
loud), "np" (no problem), or "u" (you) in an IM, but make sure the abbreviation you use is
appropriate.

6. Never send bad news via IM.

IM is too casual a medium to have an important conversation, particularly one that's negative.
For example, you should not IM a colleague or employee that they have not been chosen for a
project. It's difficult to know what tone you're giving off in a short message, so Pachter says it's
safer to stick to only neutral or good news when sending an online chat to people in your
professional network.

7. Don't change meeting times or venues in an IM.

If you're going to change a meeting time or venue at the last minute, give the person a call out
of respect, says Pachter. They may not check their computers before leaving to meet you.

8. Be aware of a status message.

Do not send someone an online chat if their status is "away" or "busy." You may be disrupting
their work by popping up in the middle of their computer screen.

9. End conversations with a short closing.

Once the conversation ends, say "thanks" or "thank you”

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