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Operation and Production Management Assignment

The document discusses key concepts in production and operations management. It includes: 1) Three major paradigm shifts in the field over the last 100 years, moving from craft production to factories to empowering workers to today's virtual global supply chains. 2) Frederick Taylor's scientific management principles including devising task methods scientifically and dividing work between managers and workers. 3) Eli Whitney's contribution of interchangeable parts, allowing for mass production. 4) Henry Ford's utilization of the assembly line and interchangeable parts concepts. 5) India's large services sector now contributing over 53% of GDP, reflecting the global shift from manufacturing to services operations management.

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Rudraksh Parey
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56 views

Operation and Production Management Assignment

The document discusses key concepts in production and operations management. It includes: 1) Three major paradigm shifts in the field over the last 100 years, moving from craft production to factories to empowering workers to today's virtual global supply chains. 2) Frederick Taylor's scientific management principles including devising task methods scientifically and dividing work between managers and workers. 3) Eli Whitney's contribution of interchangeable parts, allowing for mass production. 4) Henry Ford's utilization of the assembly line and interchangeable parts concepts. 5) India's large services sector now contributing over 53% of GDP, reflecting the global shift from manufacturing to services operations management.

Uploaded by

Rudraksh Parey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Production and Operations Management

Ch 01 Questions for discussion


1. What were major developments in Production and Operations
Management since later part of the nineteenth century?
2. Describe Fredrick Taylor’s principles of management.
3. What was Eli Whitney’s contribution to Production and Operations
Management?
4. What was Henry Ford’s contribution to Production and Operations
Management?
5. Describe service revolution that has occurred in the last half a century.
What percentage of India’s GDP is contributed by services sector?
6. What are categories of resources that are used in Production and
Operations Management? Describe the types of resources for each
category.
7. What is the purpose of transformation of various types of transformed
resources
8. Name two organizations that have no manufacturing functions.
9. Distinguish between strategic decisions, operating decisions and control
decisions in the context of Production and Operations Management.
10.What are world class companies?
1. THERE WERE THREE MAJOR CHANGES IN PRODUCTION AND OPERATIONS MANAGEMENT DURING THE LAST
ABOUT 100 YEARS. WE REFER TO THEM AS PARADIGM SHIFTS.

 THE FIRST PARADIGM SHIFT INVOLVED SHIFTING OF PRODUCTION FROM INDIVIDUAL CRAFTSMEN TO
FACTORIES. ENABLING PRODUCTION OF ITEMS IN HUNDREDS OR THOUSANDS OR HUNDREDS OF
THOUSANDS RATHER THAN JUST ONE OR A FEW.

 SECOND PARADIGM SHIFT EMPOWERED THE WORKERS.

 THIRD PARADIGM SHIFT OCCURRED WITH RAPID ADVANCEMENT IN INFORMATION TECHNOLOGY AND
TELECOM SECTORS IN THE LATER PART OF THE LAST CENTURY. VIRTUAL ORGANISATIONS USING
NETWORKS AND GLOBAL SUPPLY CHAINS STARTED PLAYING A DOMINANT ROLE IN BUSINESS.

2. Fredrick Taylor’s Principle of Management are-


 Methods of doing tasks must be devised by scientific study.
 Proactively select, train and develop skills of each employee.
 Provide detailed instructions to worker and supervise his performance.
 Divide work between managers (thinkers) and workers (doers)

3. Eli Whitney Introduced the concept of Interchangeability of parts. He executed an order


for 10000 rifles by using concepts of interchangeability of parts that involved first mass
producing rifle components and then assembling them into rifles, something never
attempted before.

4. Henry Ford has the huge contribution in Operation and Production Management-
 He started producing car using assembly line operations.
 Henry Ford utilized the Fredrick Taylor’s Principle of Scientific Management.
 Also he fully utilized the El Whitney’s concept of interchangeability of parts.

5. There has been fantastic growth in service sector, not only in India but all over the
world. India’s Service Sector has become the dominant part of India’s GDP. As the
service operations gained importance in last few decades, there has been the huge shift
from manufacturing to service operations management, which is concerned with
production and delivery of services.
Services sector contributes 53.66% of India’s GDP.

6. 1. TRANSFORMED RESOURCES: - Those resources that are transformed in some way by


the operation to produce the goods or services that are its outputs.
Three types of resource that may be transformed in operations are:
 materials – the physical inputs to the process
 information that is being processed or used in the process (Ex: Consultancy firms
and accountants)
 customers – the people who are transformed in some way.(Ex: Hairdressing &
Hospitals)
2. TRANSFORMING RESOURCES :- Those resources that are used to perform the
transformation process.
The two types of transforming resource are:
 Staff/Personnel – Also referred as labor, includes those people who are directly
involved in the transformation process or supporting it
 Facilities –Also called as capital include land, buildings, machines and equipment.

7. The purpose for various types of transformed resources are-


MATERIALS
INFORMATION
CUSTOMERS

8. Name two organizations that have no manufacturing functions-


Skype, Alibaba.

9. Strategic decisions are the decisions that are concerned with whole environment in


which the firm operates, the entire resources and the people who form the company
and the interface between the two
Operational Decisions involve the daily business decisions that are done in high-volume
by every business
Control Decisions involve scheduling and control of labor, materials, and capital input to
produce the desired quantity and quality of output most efficiently.

10. World class companies have visions that are owned by employees and understood
by customers.

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