Chapter One General Introduction 1.1 Background To The Study
Chapter One General Introduction 1.1 Background To The Study
GENERAL INTRODUCTION
A lot of appraisal both legal and otherwise has been done on the relationship of the
banker and the customer. The law of banking is concerned not only with the legal framework of
banking business but also with the peculiar legal relationship which subsists between bankers
and their customer. One of the extended areas of contractual relationship which, exist is that of
banker and customer relationship. It shares a major characteristic of any contractual transaction
which exist between; principal and agent, bailor and bailee, buyer and seller, hirer and hireree,
and debtor-creditor relationship .To the average Nigerian bank customer that is, an ordinary
account holder, the relationship between him and his bank or banks begins and end with paying
in and withdrawing from his account. But in actual fact, and in law, the relationship is more
complex than that but the law appears to feel unconcerned or does not wish to bother himself
with so complex a web of relationship which to him, continues to remain confusing and difficult
essential for one to fully understand the meaning significance of the term bank or banker and
customer in law.
The relationship which subsist between a banker and his customer is contractual and
fundamentally that of debtor and creditor. It consists of general and special contracts arising
from particular requirement of the business of banker. No doubt, the relationship existing
between a banker and his customer is that of debtor and creditor, with the additional feature
that the banker is only liable to repay the customer on payment being made.
1
So to a large extent the major thrust or thematic concern of this work will be a working
definition of the work bank, banker and customer, their duties ,peculiarities of banker and
customer, contractual relationship and the legal relationship that exists between the banker as
Thus, the motive behind this research is to look critically into the rule guiding banker and
customer relationship and possibly make suggestions where necessary so as to make the law of
banking relevant and updated with the dynamic nature of Nigerian economic reforms in the
banking sector.
The strength of the relationship between two people in a business relationship goes a long
way in determining the success of such a business. Likewise, the strength of the relationship
between the banker and its customer goes a long way in determining how successful the Nigerian
Banking industry will be. Although there are different kinds of banks established for different
purposes and functions, their core duty does not leave out the concept of banker/customer
relationship.
The recent developments in the Banking Industry have changed people’s understanding
of the banking system, hence it’s important that the players in the banking sector be reminded
constantly of their obligations and their correlative duties. However, most bank customers are
It has also been noticed that the banker and its customers are unaware of the various laws
regulating their daily transaction with each other and the legal effects of their transaction with
2
each other. The thrust of this research therefore is to examine the legal effect of the baker
The primary aim of this study is to clarify the customers and bankers on thorny issues as
regards their relationship with the bank/banker and assist them to take appropriate legal steps
where necessary.
i. to seek to trace the historical background of banking in Nigeria and its development over
the years;
ii. to examine how effective or efficient the number of local legislation in Nigeria are as far
iii. to examine the legal rights and duties of a banker and a customer;
iv. to examine the nature, legal effects and consequences of the relationship between the
1.4 METHODOLOGY
This study will rely on both primary and secondary sources of information. The primary
sources would include the constitution, evidence act, statutes and conventions; while the
secondary sources would include journals, articles, books, newspapers, and other relevant
3
The secondary information sources will be critically perused to determine their
usefulness and relevance. Thereafter, the study will also examine and undertake a content
analysis of decided cases, and other publications on the legal relationship of the banker and
customer. The researcher will also embark on one on one interactions with bankers and their
customers where and when necessary and peruse closely information derived from then be
The study is significant and of essence, because it would help to enlighten the operators
in the banking sector that is, the banker and the customer on their rights and correlative duties to
each other. The research shall basically identify the circumstances wherein the legal rights and
duties owed to a customer by his banker and vice versa are waived and suggest appropriate legal
measures.
In pursuance of the objective of the study, attention shall be focused on the legal
relationship between the banker and the customer. In order to conduct an empirical study in the
legal relationship of the banker and its customer in Nigeria, this study shall examine the nature of
the banker customer relationship as a whole in Nigeria. Appropriate information may however be
4
1.7 STRUCTURE OF THE STUDY
This study shall contain six chapters; chapter one would contain the general introductory
part that is, the background to the study, the statement of the research problem, objective(s) of
the study, research methodology, scope, justification, and the structure of the study.
Chapter two would deal with the evolution of the banking industry, origin and growth of
the Nigerian banks, definition of a bank, its nature and scope also, the definition of a banker and
a bank customer. Chapter three would contain the nature of the banker and customer relationship.
Chapter four would deal with the legal rights and correlative duties of a banker and a bank
customer. Chapter five would consist of the termination of the banker and customer relationship.
5
CHAPTER TWO
INTRODUCTION
Banking which dates back to the era of goldsmith in England has always played a
fundamental role in a country economic development. The origin of banking can hardly be
pinned down to a precise period or place. In the ancient world, coinage, exchange, and lending
were treated in a way which had many recognizable features of banking business. even the Holy
Bible sates of Abraham weighing unto Ephron 400 shekels of silver, current money with the
merchant, a phrase which implies that the money was different from that in ordinary use 1.Bullion
was superseded by coin, and each nation had a coin of its own. In the Holy Bible we read of
money- changers who had tables in the Temples of Jerusalem2. There is also indication that the
In Greece, the first banks were temples. The modern term ‘bank’ derives from the
merchant’s bench, or banco in the market places of medieval Italy. The Jews in Lombardy
preferred to set up their own dealing benches rather than permanent stalls or shops, for the
exchange of money and bills. When a banker fails, his bench was broken by the populace; and
The Romans, great builders and administrators in their own right, took banking out of the
temples and formalized it within distinct buildings. During this time moneylenders still profited,
as loan sharks do today, but most legitimate commerce, and almost all governmental spending,
1
Genesis 23:16 The Holy Bible
2
Matthew 21:12 The Holy Bible
3
Matthew 25:27 The Holy Bible
6
involved the use of an institutional bank. Julius Caesar, in one of the edicts changing Roman law
after his takeover, gives the first example of allowing bankers to confiscate land in lieu of loan
payments. This was a monumental shift of power in the relationship of creditor and debtor, as
landed noblemen were untouchable through most of history, passing debts off to descendants
until either the creditor's or debtor's lineage died out.The Roman Empire eventually crumbled,
but some of its banking institutions lived on in the form of the papal bankers that emerged in the
Holy Roman Empire, and with the Knights of The Temple during the Crusades. Small-time
money lenders that competed with the church were often denounced for usury.
Eventually, the various monarchs that reigned over Europe noted the strengths of banking
institutions. As banks existed by the grace, and occasionally explicit charters and contracts, of
the ruling sovereign, the royal powers began to take loans to make up for hard times at the royal
treasury, often on the king's terms. This easy finance led kings into unnecessary extravagances,
costly wars and an arms race with neighboring kingdoms that lead to crushing debt. In 1557,
Phillip II of Spain managed to burden his kingdom with so much debt, as the result of several
pointless wars, that he caused the world's first national bankruptcy, as well as the second, third
and fourth, in rapid succession. This occurred because 40% of the country's gross national
product (GNP) was going toward servicing the debt. The trend of turning a blind eye to the
creditworthiness of big customers continues to haunt banks up into this day and age.
The development of banking spread from northern Italy through Europe and a number of
important innovations took place in Amsterdam during the Dutch Republic in the 17th century
7
In 1602, the Dutch East India Company issued the first shares that were made tradable on
the Amsterdam Stock Exchange, an invention that enhanced the ability of joint-stock companies
to attract capital from investors as they now easily could dispose of their shares.
During the 20th century, developments in telecommunications and computing caused major
changes to banks' operations and let banks dramatically increase in size and geographic spread.
The business of banking was formally introduced into the West African sub-region and
invariably into what is now known as the Federal Republic of Nigeria with the establishment of
the African Banking Corporation in 1892. The establishment of this bank or commencement of
banking business in Nigeria was not backed up by any formal legislation. The African banking
Corporation was merely given administrative mandate by the colonial authorities to commence
banking business. Prior to 1892, there was no indigenous banking system in Nigeria. The
economy of the entire Western African sub-region survived by trade by barter. Though the
concept of banking was unknown to native laws and customs, the cowrie was generally
The evolution of the banking industry in Nigeria can be said to have commenced during
the second half of the nineteenth century, when Elder Dempster started the movement of money
in specie from one part of the country to another in other to boost its shipping business 4.In 1893,
the Bank of British West Africa was introduced in Lagos by George Williams Neville and
registered in London the next year 1894 because there was no local legislation under which the
bank could be incorporated. In 1899 the Bank of Nigeria was established by prominent Nigerian
4
Danjuma N.N (1993)The Bankers’ Liability 1st Ed, Heinemann, pg 1
8
Merchants. The bank was officially known as “Anglo-African Bank Ltd” and thereafter named
“Bank of Nigeria Ltd.” The Bank of Nigeria was later acquired by Bank of British West Africa
in 1912. So at the time of the amalgamation of the Southern and Northern protectorates into one
entity- Nigeria in 1914, the Bank of British West Africa was undisputedly the only bank existing
in Nigeria. The year 1916 witnessed the emergence of another bank known as the Colonial Bank
with branches in Lagos and Zaria and later extended its branches to Port-Harcourt, Jos and Kano.
The Colonial Bank constituted a very strong competitor to the Bank of British West Africa. The
name of Colonial Bank was subsequently changed to Barclays Bank. It resisted all attempts of
As time went on other banks started emerging, such as the British and French Bank for
commence and Industry5. In 1961 the Nigerian branches of the bank were named United Bank
for Africa, which still exists up till now. Other expatriate Banks that entered Nigeria were Bank
of America and later became Savanna Bank of India later known as Allied Bank. Due to the
banking consolidation exercise in 2005 some of these banks were merged or acquired by other
Nigerians wanted to own and operate banks distinct from European ownership and
control. Concerted efforts were made which resulted in the establishment of banks by Nigerians.
The first of its kind was the Industrial and Commercial Bank which was apparently incorporated
in England in 1914, but by 1929 it was wholly owned and managed by Africans. Unfortunately
Upon the demise of the first indigenous bank, the Nigerian Mercantile Bank came up in
1931 and wound up in 1936, hence the establishment of National Bank of Nigeria in 1933. The
5
later known as British and French Bank.
9
performance of the bank was impressive. In 1955 the Western Region started patronizing the
bank and eventually owned considerable shares in it. The National Bank of Nigeria became a
successful competitor to the expatriate banks. Another indigenous bank that came into lime light
was the African Continental Bank, which started operation in 1948. The bank’s progress was
said to be slow but steady. The bank was patronized by Eastern Region government and its
agencies. Other indigenous banks began to increasingly emerge. They include Agbonmagbe
Bank which later became Wema Bank. It was established in 1945. The Western Region
patronized and owned shares in the bank. It became strong and constituted a second indigenous
Although several banks emerged within this period, their existence was however short-
lived as a result of the distress, which bedeviled the sector due to the fact that there was no
banking business in Nigeria. This was one of the reasons attributed by the Patron Commission of
Enquiry report in 1946 into bank failures and distress in Nigeria.The result of the Patron
Commission of Enquiry report in 1946, laid down the foundation for the first banking legislation
The Banking Ordinance of 1952 was the first banking legislation enacted in Nigeria.
Before 1952, the laws applicable in relation to banking in Nigeria were the principles of common
Law and Statues of General Application to the British Colonies of which Nigeria was prominent.
The Banking Ordinance of 1952, which was later amended by the Banking (Ammendment) Act
of 1958. The Banking Ordinance though now repealed, was significant because of some of its
provisions which were regarded as novel and unique in the terrain of banking in Nigeria.Also,
the Central Bank Ordinance of 1958 which established the Central Bank as the apex regulatory
body of the Nigeria Banking system and was assigned specific functions, which have been
10
developed over time. This legislation has however been repealed by the Central Bank of Nigeria
With the advent of globalization, business has become internationalized and Nigeria has
promulgated laws that would encourage foreign business in Nigeria to attract foreign capital e.g.
the Nigerian Investment Promotion Commission Act to give equal opportunities to both
Nigerians and Non-Nigerians to establish business enterprises under the relevant laws in Nigeria.
Prior to 2005 there were about eighty nine banks in Nigeria. Many of those banks were
weak in share capital base which posed grave danger to the economy. Consequently the Central
Bank of Nigeria ordered increased capital base up to N25m to consolidate banking business in
Nigeria.At the end of the consolidation exercise through mergers and acquisitions, only25 banks
emerged, while 14 banks that could not merge or be acquired were deemed asdistress banks and
accordingly liquidated. Nigerian banks have become strong to compete internally. Some of these
The word bank has no acceptable definition. it has been defined in its functional sense as
a lender of money. In defining the word ‘bank’ various definitions from authors, scholars,
statutes and judicial authority will be considered. A bank has been defined as a corporation
empowered to deal with cash, domestic and foreign, and to receive the deposits of money and to
loan those monies to third-parties6.It has also been defined as the business activity of accepting
6
http:// www.duhaime.org/Legal Dictionary/B/Bank.aspx. accessed July 18, 2013
11
and safeguarding money owned by other individuals and entities, and then lending out this
“A quasi public institution, for the custody and loan of money, the
functions”.
It can be gleaned from the above that the definition of a bank developed out of its historical and
Since, the search for the definition of banking or legal meaning of banking is not peculiar
to Nigeria9. Foreign authors view has also been examined. Dr. Heber Hart in his book Law of
account”.
7
http://www.investorsword.com/16222/business_activity/html . accessed July 18, 2013
8
St. Paul, (1999), 7th Ed, Minn: West Group pg. 139
9
Ryder F.R (1965) “The Legal Meaning of bank” Journal of Business Law p.34.
12
This definition is no doubt, no exposition of the deposit collection and ‘chequery’
services of commercial banks and this is similar in conception to the definition of Professor
Kent10The term bank and banking according to Professor Kent, do not lend themselves to precise
definition, for the reason that a great variety of financial institutions participate fulfilling one or
more of the operations generally regarded. Professor Kents definition is similar to Sir John
Pagets definition of a bank in his book: Law of Banking when he said a bank is
The same position was held by the court in Woods v. Martins Bank Limited12by Salmond J.
therefore following the position that a bank can only be defined based on the facts of each case,
the courts began to distinguish the characteristics of a bank in various cases so as to define it. It
should however be noted that in as much as the bank is legally recognized as a bank, it’s not
The difference between a bank and a daily money collector or savings organization was
brought out clearly in the case of Attorney General of the Federation v. Umohekpa 14when the
10
Professor Raymond Kent Money and Banking 3rd Ed New York: Rinehart & Co. Inc. p.102.
11
(1918) A.C. 626, 652.g
12
(1959) 1 Q.B. 55
13
Chief Abdul Yekini Ojikutu V. Agbonmagbe Bank & 2 ors.(1966) 1 ALL NLR 140
14
(1976) NCLR
13
Federal Revenue Court sitting in Port Harcourt stated inter alia that collecting money from
market women and paying into bank(as daily collectors do) does not constitute banking business.
InThe Privy Council of England in Bank Chettinical Limited of Colombo V. Income Tax
Commissioner15a bank was described as a company which carried on as its principal business the
or order.
Some statutes have also helped in defining the word bank. Section 61 of Banking and
Other Financial Institution Decree16define the word “bank” as “banks licensed under this
decree”. However, the Nigerian Banking Act 1969 which attempted the definition of banking left
it open-ended17. The act defines a bank as any institution, person, company who carries out
banking business. The same section of the Act 18 went further to define banking as the business of
recurring moneys from outside sources as deposit irrespective of the payment of interest or the
granting of money loans and acceptance of credit of the purchase and sale of securities. Section 3
(1) Negotiable Instrument Act 1881 states that the term banker includes a person or persons
A major flaw in earlier statutory definitions was the penchant to always define a bank
with reference to ‘banking business’, the ‘business of banking’ or the ‘business of bankers which
definition is not always provided for.Subsequently in Nigeria, bank means a corporate body
licensed or otherwise authorized by the state to operate as a financial institution with the word
‘bank’ as part of its business name and transact business as defined by its enabling statute or
15
(1948) A.C.378
16
Decree No 25 1991 now Cap B3 L.F.N. 2004
17
Section 41(1)
18
id
14
regulations19This definition covers both statutory and licensed banks, and it is also in accordance
with provision that a bank is a company duly incorporated under the Companies and Allied
Matters Act and has obtained banking license pursuant to Section 3(1) of Bank and Other
19
Ehi Oshio .P (2001) The Legal Meaning of Bank, Lagos: Learned Publishments Limited, pg.466.
20
Decree No 4, 1997
15
NATURE
One of the natures of banking is that it is both a trade and a profession; a trade involving
mainly the buying and selling of services and the main input which is the professionalism of its
human resources.
A bank in any market-oriented economy like that of Nigeria is influenced by two basic
classes of forces which includes economic and legal. The legal forces refer to the scope of
banking regulations through legislations and guidelines issued by regulatory agencies. The
economic forces are reflected and represented by the extent to which the demand for banking
products and services influence or determine the number and sizes of banks. Both legal and
economic forces can affect each other, and it’ their combination that determines the nature or
The regulation of the Nigerian bank industry is monolithic, in that there is only one level
of government that is, the federal government that has the right to and is involved in licensing,
Nigeria because a single bank can have branches all over federation. The advantages of branch
banking include an efficient and safe mobilization and management of funds which makes room
for funds to be moved from areas where there is excess fund to areas where funds are scarce.
SCOPE
Section 1 of the Nigerian Banking Act,1990 provides that no banking business shall be
16
A company must possess its own Memorandum of Association before it can be validly
incorporated in Nigeria. This Memorandum serves as the company’s constitution. Having been
incorporated based on the business stated in its Memorandum of Association, it shall not go
Since, there are various banks with different businesses, a bank should only operate the
business(s) for which it has been incorporated so as not to go out of the scope of its licensed
operation.
The law of banking is the law of the relationship between a banker and his customers. In
essence, the Nigerian law of banking focuses on participants in the banking industry namely the
banker and the customer. It is therefore essential that both terms i.e the banker and the bank
customer be defined.
We are aware of the futility, which often results from the wasteful argument that usually
precedes an attempt of the definition of legal terms and concepts21. Like almost every legal
definition of the word banker. So in trying to present a functional definition, which will serve the
purpose of a foundation to finding a definition to the term banker, definitions offered by textbook
writers, statutory and case law definitions, will be looked into. C.B. Drover and R.W. Bosley
commenting on the arduous task of providing an acceptable definition to the term banker had this
to say:
21
Awa Kalu U.(august 1990) “A legal meaning and regulations of banking in Nigeria’ justice” A Journal of
Contemporary Legal Problems vol.4 Pg.30.
17
“The term banker is very difficult to define. There are no statutory
H.L Hart in his book Law of Banking also defined who a banker is22. According to Sir
John Paget, no person or body corporate or otherwise can be a banker who does not take deposit
accounts, take current accounts, issue and pay cheques and collect cheques crossed and
A reflection on the above definitions from educated scholars shows that such definitions offer
The statutory definitions of a Banker will now be considered. In Indian context, the term
The above statutory provision can best be said to be an attempt to define the term
‘banker’. These attempts like all others are however not without their own shortcomings. A
critical analysis of the Nigerian Bills of Exchange Act shows that the definition is unsatisfactory
in the Nigerian context because no individual, partnership or any unincorporated body can carry
22
23
Cap 35 LFN 1990
18
The Banks and Other Financial Institution Act24 in an attempt to cure the inadequacies of
the already stated definitions ends up compounding the problem by stating that, Banker means a
bank licensed under the Act25. This definition is however too restrictive because it obviously
excludes other categories of bank such as statutory Bank which do not need formal Banking
licenses to operate. Such banks are banks established under specific statutes and they include;
Central Bank of Nigeria, the Federal Mortgage Bank of Nigeria, the Federal Saving Bank just to
mention a few.
What appears to be the most elaborate definition of the term is the Banking Decree of 1969 26.
financial institutions.”
The above definition can best be said to have attempted to define the terms. These attempts, like
all others some of which have been given in this essay are however not without their own
peculiar shortcomings. The statutory provision stated above appears to be a list of services or
functions that a bank or banker usually performs in the area where I operates in this modern age.
Definitions gleaned from case law authorities will now be looked at, with the hope that a detailed
24
No 25 191
25
Bank and Other Financial Institution Act
26
Decree No. 1 o 1969
19
In the case of Commercial Banking Company of Sydney V Federal Commissioner of
Taxation27, the High Court of Australia held that the banks main business was the lending of
money. This assertion emanates from the historical and industrial function of the bank as
borrower, lender of money. This definition is fraught with some lapses one of which is that, not
every lending institution or individual will qualify as a bank and again the money lender is not a
However, the judicial decision in the case of United Dominion Trust LTD V Kirkwood 29,
provides a well encompassing definition of the term ‘banker’. The decision in this case is one
which is widely accepted as a precedent in the legal definition of banking and banker. The main
determination in this case was whether the plaintiff was carrying on business of banking so as to
be exempted from the provision of the English Money Lender Act of 1900.
In that case, the garage company for which the plaintiff was the managing director had
money through stock loans to finance the purchase of cars for his garage company from the
appellant company as securitygave Bills of Exchange endorsed by the defendant. The bill was
dishonored and the garage company went into liquidation. United Dominion Trust then sued the
managing director of the liquidated company who then stated that United Dominion Trust was an
unlicensed money lender and therefore not entitled to receive the debt.
But United Dominions Trust stated that they were bankers and produced evidence to
show they were carrying on banking business and that other bankers knew them to be bankers.
The court entered judgement in favour of the plaintiff, the defendant then appealed and the lower
27
(1950) 81 CLR 263
28
Chief Abudu Yekini Ojikutu v. Agbonmagbe Bank&2 ors.
29
(1966) 2 Q.B. 431
20
court decision was upheld. Lord Denninng delivering the judgment and stating the characteristics
of a banker stated;
today they accept money from and collect cheques from their
The judicial decision of Lord Denning quoted above appears to provide a list of services
or functions that a banker usually perform in the area where it operates in this modern age. This
list cannot however be said to be an exhaustive one. Countless other services performed by
bankers exist. Examples of these other functions not mentioned in the definitions given above,
but nevertheless practiced in Nigeria today include discounting bills, giving financial advice and
status opinions and acting as a customer’s bailee for safe custody of valuable articles and
However, given the difficulty of getting a final and absolute definition of any legal term, a
banker could then be said to be whom the law of the land or country says he is.
In the course of its daily business transactions a banker will come in contact with quite a
number of people who have different motives for coming into the bank. Some come to deposit
money, some just to make one inquiry or other, some to cash cheques. Some of these people
maintain subsisting relationship with the bank, while in some cases it is a ‘one off affairs’
21
perhaps never to be repeated again. The question is can all these people be called customers to
the bank?
While banks may be few, the persons with whom they transact business are
immeasurable; hence there is a need to attempt to define who a bank customer is. The word
‘customer’ has not been statutorily defined neither can it be defined with exactness. In general
parlance, the word ‘customer’ implies a course of dealings or transactions as it brings to our
imagination accustomed or repeated patronage continued over a period of time. This fact
necessarily presupposes that an isolated dealing or transaction would not be enough to make a
person a customer of a bank. The question that has to be answered is how much dealings must a
customer have had with a bank before he can be said to be a bank customer? What are the
criteria he must he must comply with before he can qualify as a customer of a bank.
One view of this question is that a person does not become a bank customer unless and
until he opens an account with a bank. Cases disclose that a customer of a bank is a person who
has entered into a contract with a banker for the opening of an account in his name. One judicial
authority that supports this view is that in the case of Great Western Railway Company Limited
V. London Country Banking Company Ltd 30. In this case one of the questions for determination
was whether a person who had no account with a bank but for whom the bank normally help by
cashing for him a crossed cheques over the counter was a customer of the bank. It was held by
the court that before a person could be regarded as the customer of bank, he must have an
account with the bank. It seem from the foregoing that the criteria for deciding whether one is a
bank customer is the keeping of an account with the bank and duration of such account is not the
essence of the relationship before one can be regarded as a customer. This was the view of the
30
(1901) A.C. at page 414
22
Privy Council in Commissioner of Taxation V English, Scottish and Australian Bank Limited 31
where Lord Dunedin stated that one’s account need not be for a specified duration before one
becomes a customer. Also, the rendering of casual services on regular basis by the bank does not
Thus, for general purposes, a person becomes a customer of a bank when he opens an
account with it. It is immaterial that the account is overdrawn 32 or whether the bank account is of
the current type or of some other type such as savings or a deposit account. However in New
Nigeria Bank Limited V. Odiase.33 The Court of Appeal held inter alia, that generally, a customer
is someone who has an account with a bank or without having an account the relationship of
banker and customer exists; in the latter case, some money transactions must connect banker and
31
(1920) A.C. page 683
32
Clarke v. London & County Banking Co (1897) 1Q.B. 552
33
(1993)8.N.W.L.R. pt. 310 at page 235
23
CHAPTER THREE
The law of banking is concerned with not only with the legal framework of banking
business but also with the peculiar legal relationship, which exists, between the banker and their
customers. To the average Nigeria bank customer, i.e an ordinary account holder, the
relationship between him and his bank or banker begins and ends with paying in and
withdrawing from his account. But in actual fact in law, the relationship is more complex than
that, it is a relationship that is well grounded in law with all the duties and obligations, which in
Having attempted to define who the banker and the customer is, it is germane that we
examine the nature of the relationship that exists between the two, before we can appreciate the
duties of the parties to such contract, the nature of the relationship giving rise to such a duty
needs to be analysed.
The relationship arises between a banker and a customer with the opening of an account
by the customer with a banker. The application for opening an account is considered as a letter of
agreement for establishing the banker-customer relationship. The nature of the relationship
depends upon the type of services rendered by the banker, which has two aspects: one is legal
It is worth mentioning that the behavioral relationship is important from the view point of
humanity, particularly for the customers who do not maintain account with the banker but buys,
miscellaneous services like Demand Drafts, Mail Transfer of money or payment of electric bill,
34
Ariyo Ajaja“Banking and the law’ Nigerian Tribune Newspaper Tuesday 5th of March 2002 page 26-27
24
gas bill, opening and renewal of licenses of Television, and Radio. For example, a bankers’ good
problem, undoubtedly makes a good impression on the customer. The roads to progress and
prosperity can easily be made through friendly behavior with the customers. If the bankers wish
to develop their organizational image, they have to offer better services and cooperation, coupled
However, the primary relationship between the banker and the customer is founded on
contract35 which arises the moment the parties agreed to enter into contractual relationship with
each other subject to conformity with the legally recognized requirements of a valid contract.
Generally, the contract is unwritten but where special obligations are contemplated, the
The contract between the banker and his customer is basically an unwritten one and as
such, its terms are implied. Its scope cannot be stated with certainty. It follows therefore then that
each time a dispute arises out of an relationship between a banker and his customer, the facts of
such a case must be examined to decide on it 36. In Allied Bank (Nig.)Limited v. Akubueze37, the
supreme court held interalia that the relationship between a banker and its customer is founded
on a simple contract, which, in the absence of an express agreement between the parties to the
contrary, is implied from the course of business between them. The Court of Appeal in Nwonye
& Sons Limited v. Co-operative & Commerce Bank of Nig. Plc 38held that this contractual
relationship involves a kind of special usages peculiar with monetary or commercial transactions.
35
Royal Petroleum Co. Ltd v. First Bank of Nigeria Ltd, (1997) 6 N.W.L.R pt.510 pg584
36
Bank of the North Limited v. Yau (2001)6 S.C.M. 1
37
(1997) 6 N.W.L.R. (Pt. 509) 374
38
. (1993) 8 N.W.L.R. (Pt.310) 210
25
The relationship is also fiducial. The terms and conditions governing the relationship
should not be leaked to a third party, particularly by the banker.Also the items kept should not be
The general view is that the banker-customer relationship is mainly that of a debtor and a
However, today the range of banking services is more extensive, and indeed is expanding all the
time, so it must be expected that other relationships will arise besides that of debtor and creditor.
This relationship dates back to the goldsmith banker who accepted gold and valuables for
safekeeping. The nature of the banker customer relationship may be regarded as that which exists
between he bailor and the bailee. Then, the goldsmith could not let out customers’ gold at
interest or for use in any way without the approval of his customer. Similarly, the customer who
seeks to safeguard his valuable by depositing them with a bank is entering into a contract of
bailment39.There are two types of contract of bailment and they are; Gratuitious bailment and
Bailment for reward. The distinction in the types of bailment is necessary for the assessment of
their liabilities. For example, the degree of duty of care which is expected of a bailee for reward
is higher than that of a gratuitious bailee because, he is deemed to be a professional and would be
39
Danjuma N.N (1993) The Bankers Liability Nigeria, Heineman Educational Books pg104
26
assessed in accordance with skills he claims to have. A gratuitous bailee on the other hand, could
The property in the goods in a bailment transaction is not intended to and does not pass
on delivery, and in fact remains with the bailor 40. Bailment is a contract for delivering goods by
one party to another to be held in trust for a specific period and returned when the purpose is
ended. Bailor is the party that delivers property to another.Bailee is the party to whom the
property is delivered. So, when a customer gives a sealed box to the bank for safe keeping, the
customer becomes the bailor, and the bank the bailee. The banker being the bailor, while the
customer is the bailee. This position had been acknowledged by the Nigerian Courts in the case
of Johnson v. sobaki41 and also in The Official Receiver & Liquidator of Nigerian Farmers&
With the definition given supra in mind, it can be seen that in relation to money, the
]ly irrelevant to the banker-customer relationship because the bailee has no legal right to
make profit from the goods bailed since he has been renumerated. Relating the bailor-bailee
relationship to the banker customer relationship, the relationship between both bailee and bailor
breaks down at the point where the goldsmith banker lends out at interest the property in his
possession. This situation is obviously not reconciliable to that of the banker and his customer.
Banking would practically be impossible if the bailor-bailee relationship were to be applied to it.
As we have it today, banker reserve the right to do what they please with the customers deposits
without obtaining permission from them, so long as there is an express agreement between both
40
Okany M.C (1992) Nigerian commercial law Lagos: Africana-Fep Publishers Limited page 232
41
(1968)2 ALL NLR 282
42
(1959)LLR 46 at page 48.
27
parties that the customer could draw on his account with the bank provided he has sufficient
A contract of bailment is created when a customer delivers to the bank and the bank
accepts an item for safe-custody. Here the bank is not a debtor but a bailee. This arises where the
customer keeps valuable with the bank. t is a common practice for banks to keep for their
customers, valuableitems like Will, Certificates, precious jewelries etc and this way a contract of
bailment is created, the banker being the bailee and the customer, the bailor. The bank is to deal
with the property in accordance with the instruction of the customer (bailor) and shall exercise
Banks secure their advances by obtaining tangible securities. In some cases physical
possession of securities goods (Pledge), valuables, bonds etc., are taken. While taking physical
possession of securities the bank becomes bailee and the customer bailor. Banks also keeps
articles, valuables, securities etc., of its customers in Safe Custody and acts as a Bailee. As a
The banker is therefore not a bailee of moneys deposited with him but he can however be
said to be a bailee of valuables deposited with him by his customers. During certain
circumstances banker becomes bailee. When he receives gold ornaments and important
documents for safe custody he takes charge of it as bailee and not trustee or agent. He cannot
28
3.2 PRINCIPAL – AGENT RELATIONSHIP
In a limited sense, a banker is an agent of the customer with regard to the banker’s duty
to pay money to the amounts specified by a customer of the bank in favour of third parties.
Agency relationship has been described as arising when one person performs certain tasks on
The relationship that exists between two persons when one, called agent, is considered in
law to represent the other, called the principal in such a way as to be able to effect the pricipal’s
legal position in respect of strangers to the relationship by the making of contracts on the
disposition of property44. The basis of the agency relationship has also been said to be the
endowment by the principal on the agent with the power to act in place of the principal. Usually
this power arises by consent. Agency is most frequently a consensual relationship arising from
The banker acts as an agent of the customer (principal) by providing the following agency
services:
43
Fayokun K.O (2011) “Commercial Law” Concise Law Series
44
Fridman (1971) The Law of Agency, London: Buttersworth Pg.8
45
Fayokun K.O op.cit
46
See Capital Counties Bank Ltd v. Gordon (1903) AC 243 HL
29
The banker as an agent performs many other functions such as payment of insurance
premium, electricity and gas bills, handling tax problems, etc. 47 it has also been held that the role
or predominant business of bankers is the business of banking which consists mainly in the
receipt o monies on current deposit account and the payment of cheques issued by a customer.48
A relationship of principal and agent has also been said to exist where the banker acts as
a collecting banker for cheques paid in by customers 49. According to Ayoola, J.S.C in Bank of
the North v. Yau50. The collecting bank is an agent of the customer for the purpose of receiving
The analogy of the banker as the agent and the customer as principal is however fraught
with with so many problems due to the fudiciary relationship expected from an agent. The agent
in agency relationship is bound to account for profit, he must not make secret profit. The
question whether or not the banker as an agent to the customer is entitled to renumeration would
have arisen if the banker customer relationship is to be likened to the agency relationship. 51 all
these characteristics of agency relationship would have impeded the development of the banking
It should also be notedthat the scope of the agency relationship is measured by the length
of authority possessed by an agent to affect the legal position of his principal in relation to a third
party. In a banker customer relationship, the only authority the customer that is, the principal
possess is the authority to order for payments of cheques drawn on him and by him. The
47
See Afribank Nigeria Plc v. Aminu Ishola Investment Ltd. (2002) 7 NWLR pt. 765 40
48
id
49
First Bank of Nigeria Ltd. V. African Petroleum Ltd (1996) 4. N.W.L.R. Pt.443,438
50
Op. cit pg 26
51
Okany M.C op cit pg 32
30
an agent principal relationship is also bound by the acts of his agent, but in a banker customer
relationship, the customer is in no way bound by the acts of his banker on the money/valuable he
It is submitted from the foregoing that the relationship that exists between a banker and
his customer though shares some similarities with the principal agent relationship, it’s not the
same with the latter. This is so because the customer cannot dictate to the bank how the bank will
deal with the money he deposits in his account. Although the bank charges interest for services
rendered for the customers, this is not the same thing with remuneration such as salary and
Section 3 of the Trusts Act defines a trustee as one to whom property is entrusted to be
administered for the benefit of another called the beneficiary.In case of trust, banker customer
relationship is a special contract. When a person entrusts valuable items with another person with
an intention that such items would be returned on demand to the keeper the relationship becomes
of a trustee and trustier. Customers keep certain valuables or securities with the bank for
safekeeping or deposits certain money for a specific purpose, the banker in such cases acts as a
trustee. A banker becomes a trustee under special circumstances. When a customer deposits
securities or other valuables with the banker for safe custody, the banker acts as trustee of
customer. The customer is the beneficiary, so the ownership remains with the customer.
A trustee holds property for the beneficiary and the profit earned from this property
31
Bankers do act as executors of will and if the exercise is prolonged, the bank becomes a trustee.
In some instances, a bank may be asked to administer trust property. In that situation, the bank
However, the attempt to equate a banker to a trustee of moneys deposited in his care By
his customers have failed because of the existence of some factors which are not compatible with
the equitable doctrine of trust. The banker is not a trustee for money deposited in his care and is
therefore not accountable to the customer for its use. On the one hand, to allow the trust
proposition to stand would have greatly constrained the banker as a trustee in the use to which he
can put the money deposited with him. Asides from this, the provision of the law in relation to
trusteeship, provides for some classes of securities and investments which a trustee is barred in
law from engaging in. this obviously does not augur well for the banker who is always on the
lookout for the most viable project in which he invests to generate profit.
A learned author52 writing on the relationship between the bank and its customer had this
to say
The opinion of Perry was upheld by the court in the case of Midland Bank Ltd v. Conway
32
‘the relation of a banker and a customer is primarily that of
the existing state of account. Instead of the money being set apart
in a safe room, it is replaced by the debt due from the banker. The
the trust funds into his hands, the receipt of money by a banker
When customer deposits money in his account the bank becomes a debtor of the customer and
customer a creditor. The money so deposited by customer becomes bank’s property and bank has
a right to use the money as it likes. The bank is not bound to inform the depositor the manner of
On the opening of an account a banker assumes the position of a debtor. The money
deposited by the customer with the bank is in legal terms lent by the customer to the banker who
makes use of the same according to his discretion. The creditor has the right to demand back his
money from the banker, and the banker is under an obligation to repay the debt as and when he is
required to do so.
33
A depositor remains a creditor of his banker so long as his account carries a credit balance. But
he does not get any charge over the assets of his debtor/banker and remains an unsecured creditor
of the banker
In Folley v. Hill54 the relationship of a banker and a customer was defined as that of
debtor-creditor with the obligation on the banker to honour the customers cheques when there is
sufficient credit balance. The fact of the case was that the plaintiff sued the defendants in
chancery for an account of money received by them as his bankers. The account being so simple
as not to be a matter for a court of equity, the plaintiff shifted his ground and claimed that the
relationship was equitable like that of principal and agent, and that he was entitled to an account
on that basis. The defendants had received the money in question many years before the suit was
brought, and had agreed to pay 3 percent interest, but no interest has been paid or credited for
over six year. The plaintiff claimed that the relationship being of a fiduciary nature the statutes of
limitation did not apply to it. It was held that the relationship was the ordinary relation of debtor
be placed there for the purpose of being under the control of the
34
‘The question seems to turn upon the terms of the contract made
obligation does not affect the main contract. The bank has
borrower to repay. The lender can sue for his debt whenever he
pleases…I think that there is only one contract made between the
The bank undertakes to receive money, and to collect bills for its
trust for the customer, but the bank borrows the proceeds and
As a result of an implied undertaking by the banker to repay the customer all or part of
such deposit, the bank is a debtor for the amount deposited. However, there is no obligation on
the part of the bank to seek out the customer so as to repay him. 55 This position was restated in
the case of Osaiwaje v. National Bank of Nigeria Limited56. Where the court stated that;
55
Joachimson v. Swiss Bank Corporation (1921) 3KB 110.
56
(1974) NCLR 474
35
‘The relationship between a banker and customer is one of debtor
and creditor with the additional feature that the banker is only
creditor, the customer and pay him: obligation is only to pay the
If a valid repayment demand of the customer is not met by the banker, the customer may
bring an action against the banker for breach of contract as affirmed by Alexander J. of the Lagos
High Court in the case of National Bank of Nigeria v. Maja and 2 ors(Trading as Lagos Fishing
Company57. However, such an action will be against the bank and not the banks manager.58
The creditor must demand the payment at the right time and place. The depositor or
creditor must demand the payment at the branch of the bank, where he has opened the account.
However, today, some banks allow payment at all their branches and ATM centres. The
depositor must demand the payment at the right time (during the working hours) and on the date
of maturity in the case of fixed deposits. Today, banks also allow pre-mature withdrawals.The
creditor must make the demand for payment in a proper manner. The demand must be in form of
cheques; withdrawal slips, or pay order. Now-a-days, banks allow e-banking, ATM, mobile-
banking, etc.
However, in light of the effect of the Limitation Statute see section 7(1) (a) which renders
statute barred and irrecoverable a debt after the expiration of a period of six years from the date
57
(1967) NCLR
58
Akwuile&ors v. Queen (1963) AWLR 191 at 198.
36
the debt becomes due, the question has been asked as to what happens to the credit balance in the
current account of a customer? Does it become irrevocable after six years going by the statute? It
has been stated in answer to the question supra that the Limitation Decree has no application
until there is a debt actually due and recoverable. Therefore, the case of a credit balance on
current account, the statute does not begin to run against the customer until demand for payment
The concepts of debtor- creditor in the banker- customer relationship is not static. The
banker may in certain cases become the creditor, while the customer assumes the position of a
debtor. For instance, where a banker grants overdrafts to its customer and debits the customer’s
accounts with the sum or value of the overdraft, the customer becomes a debtor to the banker to
an amount equal to the debit. The statutory limitation in this case runs from the date of each
advance, even when the advances are guaranteed. Thus, where the bank grants an overdraft
facility to a customer which remains outstanding for six years, it becomes statute barred
thereafter.60 Also, where the customer assumes the position of a debtor, he is under the
The ordinary customer ranks as an unsecured creditor in the liquidation of the bank 61. As
the loans and advances granted by a banker are usually secured by the tangible assets of the
It should however be noted that the banker(debtor) is not at liberty to give out any information
59
Re- Footman Bower & Co. Ltd.(1863) I MACPH.(CT. of Sess.) 228
60
N.B.N. Ltd v. Adewale Thompson (1962) ANLR (pt. 2-4) pg.36
61
Space Investments Limited v. C.I.B.C. Crust Company (Bahamas) Limited (1986) 3 ALL ER 75 at 76.
62
Tourneir v. National Provincial & Union Bank of England (1924) 1 K.B. 461.
37
Finally, it is submited that the debtor-creditor relationship is not a definition to end all definitions
and as such, recourse should be had to the facts of each relationship to determine its nature.
The relationship between banker and customer can be that of a Licensor and Licensee. This
happens when the banker gives a sale deposit locker to the customer. So, the banker will become
The relationship between customer and banker can be that of Hypothecator and Hypotheatee.
This happens when the customer hypothecates (pledges) certain movable or non-movable
property or assets with the banker in order to get a loan. In this case, the customer becomes the
When a customer invests in securities, the banker acts as an advisor. The advice can be given
officially or unofficially. While giving advice the banker has to take maximum care and caution.
Custodian Relationship
A custodian is a person who acts as a caretaker of something. Banks take legal responsibility for
38
39
CHAPTER FOUR
The banker and customer relationship has been identified as one primarily based on
contract though an unwritten one, since the account is opened by verbal agreement without any
precise statement as to terms and conditions (though there may be a mandate giving signing
instructions). It is therefore, an implied contract based on the duties and rights of both parties as
established by both banking practice and case law.The terms of the contract have gradually been
determined and modified as banking practice developed over the years 63. In First Bank of
Nigeria Limited v. African Petroleum Limited 64 the Court of Appeal held that the contractual
relationship between a banker and its customer gives rise to several rightsand obligations on both
sides and require careful statement. Invariably, these rights and duties are correlatives, so that a
right in one becomes a duty in the other party and vice versa.
The duties of a banker could be many owing to the dynamism in businessworld and
one encompassing various aspects of banking65. Among the duties of the customers are: (i) duty
to pay cheque and other withdrawal authorities of the customer; (ii) duty not to pay customer’s
money without authority; (iii) duty to inform the customer about cheques suspected to be forged;
(iv) duty to maintain secrecy; (v) duty not to combine the accounts of the customer; (vi) duty to
receive money, cheques, etc. and credit into the customer’s account; (vii) duty to exercise
63
Orifowomo (2011) “BUL 303 Law of Banking and Negotiable Instrument” Lecture Note Series
64
Op.cit pg 31
65
Akin Olawale “An Appraisal of Banker Customer Relationship in Nigeria”
40
reasonable care and skill; (viii) duty to provide periodic statement of account; (ix) duty not to
The duties of the customer to the banker include the following: (i) duty to exercise
reasonable care in drawing cheques and other withdrawal authorities so as not to facilitate
forgery and (ii) duty to inform the banker of forgery; (iii) duty to make demand for money in his
account before such becomes payable; (iv) duty to pay a reasonable charge for contractual
Perhaps the most outstanding of the banker’s duties to the customer, is to pay cheques
and other withdrawal authorities of the customer, if it holds sufficient funds for the customer and
available for that purpose. This is because the relationship between the parties is that of mandant
and mandatory, the customer being the mandant, the banker the mandatory and the cheque or
The bank is under a duty to honour his customer’s cheques if the funds in the account are
sufficient and this obligation extends to any agreed overdraft 67. Provided that such an instrument
is properly drawn by the customer and presented during banking hours at the branch where the
account is kept or elsewhere as may be agreed. Therefore, the banker must honour his customers’
cheques without delay provided there is sufficient funds in the account or if it is within the limits
66
Orifowomo op cit pg 40
67
Rause v. Bradford Banking Company (1848) A.C. 586
41
of an agreed overdraft and there is no legal bar prohibiting payment. Salvage J. in Aderibigbe v.
“It is well known that the primary function and duty of any
that the state of the customer provided that the state of the
The Court of Appeal also held in Royal Petroleum Co. Limited v. First Bank of Nigeria
Limited69that a banker is bound to honour all the cheques issued by its customers unless there are
. There are however circumstances where a banker may be justified in not paying a customer’s
b. Knowledge of any defect in the title of any person presenting the cheques;
d. Where there is a directive from the government freezing the account of the customer.
68
(1977) 7CC 1401/1404
69
(1997) 6 NWLR Pt. 510
42
e. Where the bank dishonours a cheques in obedience to a court order based on the instance
Where a banker wrongfully dishonours a customers cheques inspite of the fact that there
is sufficient funds in the customer’s account, the bank will be liable for breach of contract or
libel in tort. This action is predicated on the principle that the bank cannot without any valid
reason dishonor a cheques drawn by his customer. Damages awarded are generally nominal
except in the instances which the law has come to regard as exceptional.
As a general rule, in action for breach of contract, the plaintiff will only be awarded
nominal damages except where he actually alleged and proved special or actual damage; only
then can he claim special damages which may be substantial. As an exception to the above rule
however, there are authorities to the effect that whether or not a customer whose cheques(s) has
a trader or a non-trader. Where he is a trader, he will be entitled to special damages without the
proof of actual damage while if he is a non-trader, he will receive only nominal damages. The
rationale behind this is that the act of a banker dishonouring his customers cheques in the case
where such a customer is a trader, is that there is the likelihood of considerable danger to the
reputation of a customer and generally to his business if he is engaged in one. Afterall, people
generally whether or not in business do not want to deal with a person whose cheques are not
damages, it has therefore been laid down by a line of authorities that damages in such cases are
43
‘at large’. This is to say that a judge or jurist may within reason award such sums as they
consider reasonable. In Rolin v. steward70. The plaintiffs who were merchants and ship owners
sued the defendant, a public officer of the company carrying on the trade and business of bankers
for the wrongful dishonor of three cheques and a domiciled bill due to the inadvertence of the
clerk in the office of the bankers. No evidence was given that the plaintiffs actually suffered
injury. A jury nonetheless awarded them 500 pounds. It was held that the jury was entitled to
give substantial damages though 500 pounds was in the circumstances excessive, 200 pounds
(ii) Duty not to pay out the customer’s money without his authority
Where a banker wrongfully dishonours a customers cheques inspite of the fact that there
is sufficient funds in the customer’s account, the bank will be liable for breach of contract or
libel in tort. This action is predicated on the principle that the bank cannot without any valid
reason dishonor a cheques drawn by his customer. Where the banker pays out the customers
money without due authority, the account may not be properly debited. When cheques,
apparently drawn by the customers, are presented to the banker for payment, he must ensure that
the customers signature is not forged or that the customer has not otherwise stopped or deferred
The duty not to pay out the customer’s money without due authority, is an implied one.
In this wise, the banker may not lawfully pay a cheque which has been validly countermanded
before the time of presentment and payment. For a countermand to be effective, it must not only
be brought to the notice of the banker but its terms must also not be ambiguous71
70
14 CB 595 or 139 ER at pg 245.
71
Curtis v. London City & Midland Bank Ltd (1908) 1 KB 293
44
Only the drawer has the authority to countermand payment. In the case of joint accounts
or the accounts of trustees, partners, executors etc anyone of the signatories may countermand
payment. If a cheque is drawn by a company and the signatories are not immediately available,
the company secretary may give instruction for the countermand of payment. An attempt by the
payees of the cheque to stop payment to cheque when stolen or misplaced is usually not
acceptable to the banker; the proper procedure is for many payees to notify the drawer who
would in turn instruct the banker not to pay the cheque on presentment. However, in practice,
banks in Nigeria give recognition to a stop order given by a payee especially when the drawer
cannot be contacted.
Every payment by the bank to the customer and a third party must be authorized by the
customer except such a payment is countermanded. In Nwandu V Barclay Bank D.C.O72 the
plaintiff had effectively countermanded a cheque before it was presented for payment. The bank
still went ahead and paid on it. The plaintiff then sued the bank. It was held inter alia that the
defendant bank was liable for wrong fully debiting the Plaintiff’s account despite the fact that the
payment had been countermanded. It must be noted that before a bank could rely on a notice of
countermand, it must have been in writing and expressed in clear and unambiguous words 73. In
Bank of the North v Lake Chad Research Institute 74, it was held that a document in cheque form
to which the customers name as drawer is forged or placed, without authority, is not a cheque but
a mere nullity, and unless the banker can establish adoption or estoppels, he cannot debit the
72
(1962) 6 ENLR 191
73
Section 75 of The Bills of Exchange Act Cap 35 Laws of The Federation 1990
74
45
It held further that by virtue of Section 24 of the Bills of Exchange Act, where a signature
on a bill is forged, the unauthorized forged signature is totally inoperative and that Section 24 of
the Bills of Exchange act lays down the principle of law that a bank who honours a document
purporting to be a cheque but on which the customers signature as drawer has been forged is not
entitled, in the absence of estoppel to debit his customer with the money that he has paid away.
Thus, the banker must exercise diligent care in paying cheques drawn on him, to ensure
as best as he can, that the signature is genuine and put on the cheque with the authority of the
customer. However, inUnited Bank of Africa Limited V. Savannah bank of Nigeria Limited 75 it
was held, inter alia, that it is not correct to say that as between a banker and his customer, a
As it was painted out earlier, the duty of the; banker to pay cheques and other withdrawal
valid countermand, the stop order must be brought to the actual notice of the banker, since
constructive notice is not known in mercantile matters. Its terms must not be ambiguous and it
must give detailed particulars of the cheque. This will include the cheque number, the amount
In Westminster Bank Limited v. Hilton,76 the plaintiff, seeking to stop payment of a post-
dated cheque number 117285, ordered the bank to stop payment of cheque number 117283,
giving the payee and the mount of cheque number 117285. In fact, the bank had earlier paid
cheque number 117283 which the customer issued to another payee, and for another sum.
Cheque number 117285 was eventually presented, the supposing that it had been drawn in place
75
(1979) 10-12 C.C.H.C.J
76
(1926) 135 LT 358
46
of the one stopped, ostensibly numbered 117283, paid the cheque. The plaintiff sued of
negligence and lost. On final appeal to the House of Lords, it was held that, as the one certain
item of identification was the number of the cheque, the bank was not liable for negligence 77.
The stop order must be directed to the branch at which the account is kept and not to another
branch of the bank. If the countermand was initially made by telephone, it must be followed by a
written order. The countermand must be brought to the banker’s notice before payment on the
cheque is made, for it to be stopped. In case there is a need to remove or withdraw stop order,
such instructions must be signed by all the authorized signatories. If a bank carelessly pays a
(iii) Duty to inform the Customer about cheques suspected to be forged ‘where the banker
Greenwood v. Martins Bank Limited78Scrutton, L.J., expressed the rationale for this thus:
It is surprising then that a court would readily lend its protection to a banker who rejects a
Limited,79 the plaintiff issued 3 cheques that were dishonoured by the defendant on the basis that
77
See generally Curtice v. London city & midland Bank (1908) 1 k.b. 293
78
(1932) 1KB 371
79
(1980) N.C.L.R. 201
47
the signatures on them differed from the plaintiff’s specimen signature on the mandate. It was
held that the bank was justified in refusing to honour the cheques pending further investigations,
since there was an obvious disparity between the signature on the cheques and the specimen
signature. It held further that even if the disparity had not been obvious, the bank would still be
justified for its actions if it had an honest doubt as to the authenticity of the signature.
This duty is also referred to as duty of non-disclosure. The banker has an implied duty to
maintain secrecy in respect of the customer account. It is an implied term of the contract between
a banker and his customer that the bankers will not divulge to any person the state of the
The duty evolved from the case of Tournier V National Provincial Board Union Bank of
England80. In that case the plaintiff’s account with the defendant has been continually overdrawn
and he under took to pay off the overdraft in installments. When he failed to meet the schedule,
the bank manager obtained his personal address through his employees
In the course of their discussion, the bank manager disclosed that the plaintiffs account
was over drawn and that the miming of the account indicated that the plaintiff was betting
heavily and dealing with bookmakers. As a result of this information, the plaintiff’s employer
refused to renew the plaintiff employment agreement the plaintiff sued the bank inter for breach
of duly not to disclose to third party the state of his account or any transactions concerning the
account
80
(1924) 1 KB 461
48
The court of appeal held that there is an implied term of a bankers contract with its
customer that the banker shall not disclose any information relating to the customer’s account or
transaction concerning the account. It was also stated by the court in this case that this duty
extends to period when the account of the customers is closed or cease to be an active account
but it does not extend to information obtained after he had ceased to be a customer.
However the duty of secrecy is subject to certain qualification. This was stated by Lord
(a) Compulsion by Law: A bank may be compelled by law disclose the state of its customer
(b) Disclosure under duty to the public: What amount to public duty was summed up by Lord
Funlay in Weld-Blundell v. Stephen83 as situations where duty to the State or public supersedes
81
Tournier V National Provincial Board Union Bank of England supra
82
Bucknell v. Bucknell (1969) 1 WLR 1204
83
(1920) AC 956, 965. 75
49
the duty of agent to his principal. For instance, where the bankers is aware that the customer is
using the account with the bank for purposes detrimental to public good or the society as a
whole.
(c) Disclosure under bank interest: The disclosure may be made for the protection of the banker s
own interest. Where a customer is indebted to the bank and if despite persistent pressure, the
customer fails to repay, bank may be compelled under the circumstance of the situation to
divulge the customer’s information to a third party. In Sutherland V Barclays bank Ltd.84the
customer a woman issued a cheque to her dressmaker. The bank dishonoured it ‘as there were
insufficient funds in the account. The customer protested about the dishonour to her husband,
and he told her to take the matter up with the bank. She did so by telephone and after a while, the
husband interrupted the conversation to add his own protest. The bank then disclosed to him that
The wife brought an action against the bank. The court held that from the circumstances of the
case, it was in the interest of the bank to disclose the state of the customer account.
(d) Authorized Disclosure: A banker may disclose the state of the customer is account where he
customer may be implied when for example the customers refers to the name of his bank in the
The consent may be issued expressly when the customer writes a letter directing the bank to
disclose all relevant information sought by a third party with regard to a relevant issue.
84(
1938) TIMES NOV. 25
50
(v) Duty to receive money, cheques and credit into the customers account.
There is an unwritten but implied duty on the part of the banker to receive money,
cheques and other instrument for collection from or on behalf of the customer. The bank is
deemed to have discharge this responsibility only when the cheque or other instrument of
payment is physically delivered to the branch of the bank. When the bank collects cheques and
other instrument for a customer, the Banker acts essentially as a mere agent or conduct pipe to
In Aeroflot Soviet Airlines v. United Bank of Africa Limited 85the customers paid a sum of
money into a branch of the bank through a cashier of the bank who sampled and initialed the
teller. The money was not reflected in he customer’s statement of account, and indeed, the bank
denied ever receiving it. It contended that the stamp listed on the teller had been reported
missing. The Supreme Court held that payment of money into an account can be established
either by the oral evidence of the man who actually paid the money or by producing a receipt
from the bank showing on the face of it that it received the payments.
It held further, that a teller duly started with the bank’s stamp and initialed, constitutes
prima facie proof of payment valid that a customer, after producing such receipt, need not go
further to show that it was in fact an official of the bank who actually stamped and initialed the
teller, and that he had authority of the bank to do so. This same ratio was re-emphasized by the
Also, the banker may act as a collecting banker for the customer, by receiving cheçues,
bills, etc., on his behalf the proceeds of which would be collected from another bank — the
85
(1986) 2 N.W.L.R. (Pt. 27) 188
86
(1997) 2 N.W.L.R. (Pt. 488) 405
51
paying banker and then credited into the customer’s account. The banker thereby acts as agent of
the customer. According to the Supreme Court, in Bank of the North Limited v. Yau 87, the
collecting bank is an agent for the customer for the purpose of receiving payment of the cheques
In First Bank of Nigeria Limited v. African Petroleum Limited, supra the Court held that
the law is settled that in collecting cheques for a customer, a banker acts basically as a mere
agent and conduit pipe to receive payment of cheques from the bank on whom they are drawn
The banker has an implied duty to render statement of account to the customer
periodically or upon request and more importantly, to keep such as accurate as possible. The
nature of the customer account will determine how the notice is communicated to him.
Where the banker mistakenly over credited the account of his customer, the money is the account
of his customer, the money is in irrecoverable if the customer had acted in good faith and placed
In Holland v Manchester & Liverpool District Banking Co 88the plaintiff examine his
passbook on Sept. 21, 1907 and it showed a credit balance of 70 pounds, 17 shillings and 9
pence, where upon he issued a cheque for 67 pounds, 11 shillings in payment of a trade debt to a
company. This cheque was dishonored because prior to its presentation, the bank discovered that
an item for 10 pounds, 11 shillings had been entered twice in error in the passbook. As a result of
the dishonour, the company declined further credit to the plaintiff and the fact when it became
87
supra
88
(1909) 25 TLR 386
52
known made other creditors to refuse him credit. Damages were assessed at 100 pounds in
favour of the plaintiff. It was held that although the bank was entitled to have the wrong entry
ultimately adjusted, the plaintiff, not being negligent or fraudulent was entitled until the
correction was made to act upon the banks statement in the passbook.
The court stated further that the passbook was prima facie evidence against the bank of
the amount standing to the credit of a customer upon which that customer, in the absence of
negligence or fraud on his part was entitled to rely. If a customer is aware that a wrong credit
shown in his passbook or statement does not relate to his account, he cannot withdraw the money
Therefore, a customer cannot contend that he had been misled by an entry when in actual fact, he
has not seen the passbook. Such entries will not bind the banker until they had communicated to
the customer.
In British & North European Bank v. Zalstew 89a fictitious entry increasing the credit
balance of a customer’s account was made by a member of staff of the bank with a view to
concealing facts from the banks auditor. Meanwhile the customer had not seen the entry but later
sought to rely on it. It was held that the entries were book entries merely and that the defendant
account at all times. It would therefore be more difficult for such a customer to prove that he had
acted on the wrong credit especially if it was for a substantial amount over credited.
89
(1992) 45 TLR 386
53
Where the customer maintains two or more accounts with the banker, there is an implied
duty on the latter to keep them separate unless there is an agreement or arrangement whether
express or implied to the contrary. For example where a customer maintain a current account and
a loan account at the same branch of a bank, the banker is not entitled to merge the two accounts
In Ogundeji v. International Bank for West Africa 90 the court of appeal held that a bank
has no right to transfer money, be it asserts or liabilities, from one account to the other, without
prior notice to and asset of the customer, since the very basis of its agreement with the customer
is that the two accounts shall be kept separate 91. In Akubueze’s. it was held, inter alia, that where
a customer opens two accounts with a banker, one in the customers own name and the other in a
business name, there is, in the absence of any express agreement to the contrary, an implied
agreement that the accounts are to be kept distinct and separate. In Ogundeji v International
Bank for West Africa it was held, inter alia, that a bank is not entitled in law to appropriate any
sum paid into the bank by the director of a company in his personal capacity for a purpose not
connected with the company, to offset the liability of the company to the bank.
In British & French Bank Ltd. v Opaleye92, the respondent had two accounts with the
appellant bank, one in his own name and the other a business account. The private account was
in credit of 2 pounds and the business account was overdrawn to the tune of 500 pounds when a
cheque for 350 pounds was paid into the private account. The bank without notice to our consent
90
(1993) 2 N.W.L.R (pt. 278) 690
91
See also Adejunwon v. Coperative Bank Ltd, (1992) 3 .N.W.L.R. (Pt. 228) 251
92
(1962) 1 ALL NLR 26
54
of the respondent proceeded to utilise the credit of the private account to reduce the overdraft of
the business account and told the respondent he could draw on his private account.
The respondent sued the appellant bank and got judgement, on appeal to the supreme court, it
banker and customer is implied from the course of business between them.
all the accounts must be kept separate and the banker without the assent of its
customer has no right to move the assets or liabilities from one account to another.
It has also been held that a banker has no right to combine or transfer assets of an account
opened in the person’s personal name with another opened in his business name unless the
(viii) Duty to exercise a duty of care and professional skill in his dealings and relationship
The law expects a bank to exercise a duty of care and professional skills in his dealings
and relationship with his customer. There services many sometimes extend beyond that of
55
normal banking business e.g. the rendering of financial or investment advice, the giving of
In executing these services, the law sets and expects from a banker a reasonable standard of care
in the conduct and performance of his activity. Where there is a short fall from this standard in
Thus a banker owes his customer a further duty to carry out his function or services with
a reasonable standard of professional care and skill. If the banker is found carelessly in dealing
with the affairs of his customers, he is liable for breach of his contractual duty. Thus, in Akwara
v IBWA Ltd93,the court of appeal awarded the customer 4.5 million Naira as damages for
The first obligation a customer owes his banker is to take proper care of the cheque book
issued to him by his banker. The customer has an implied duty in law to exercise reasonable care
93
(2000) FWLR part 11, 1766.
56
in order to prevent forgery. Lord Atkin in Joachimson v. Swiss Bank Corporation94 stated inter
alia that
In London Joint Stock Bank Ltd v. Macmillan &Arther 95; Macmillan &Arhter were a firm
of stockbrokers and were customers to the plaintiff. A confidential clerk, who had a duty to
prepare cheques for signature, drew a cheque payable to the firm leaving a blank in the space for
the word “of amount” and in the space of figures, the number “E 2.00” with a gap between the E
He obtained the signature of one of the partners to his instrument and then added the words E170
in writing and altered the 2 to read 120 by including 1&0 on the either side of the 2. He then
presented the cheque at the bank and recovered E120 over the counter. The bank consequently
Lord Finley while delivering the lead judgment and holding that the customer must bear
57
sustained by the banker as a natural and direct consequence of
where there is negligence on the part of the customer in relation to the drawing or keeping of his
cheque book or control over the same, the banker can use it as a defense to an action for
wrongful debiting by the customer/. but if the forgery occurred in the normal course of the
customers bank business and the customer had taken all reasonable care, the bankers shall be
liable.
There is a duty on the part of the customer to inform the bank of forgery. if a man knows
or has reasonable ground for believing that his name or signature has been forged on a bill or
cheque, he is bound with reasonable dispatch to warn the drawee bank of the fact. The customer
is bound to inform his banker without delay when he discovers that his cheques have been forged
and these were purported to have been signed by him. This duty is popularly referred to as THE
GREENWOOD DUTY.96
to cheques which she cashed and the proceed of which she applied to her own use. when the
husband discovered the forgery, he did not at once inform the bank and more forgeries were
made. He later decided to tell the bank and the wife committed suicide. it was held that the bank
was not liable for the forgeries made to the knowledge of the plaintiff since the plaintiff had
breached his duty to inform the bank of the forgeries and that therefore he was estopped from
96
Paget Law of Banking 10th ed. p.223
97
58
However, in order to set up an estoppel, it must be proved that the customer had
knowledge of the forgeries of his signature, and acted negligently by failure to inform his bank
promptly.
There is an implied duty on the part of the customer to pay reasonable commission for the
services rendered to him by the banker. The commission payable are fixed by the bank within the
Thus in Spencer v Wakerfield98 the plaintiff obtained an advance from the defendant
bank and was issued a passbook in when they enter yearly, charges and commission. the plaintiff
pays his money from time to time into his account and even acknowledge that the account was in
order. Two years later, after her had closed the account, he sued the bank to recover the
Even though there is no agreement between the banker and the customer, the payment of a
commission can be implied based on the principle that where a person asks the other to perform
services to him which of a professional nature, the law implies a promise by the first party to pay
The customer has a duty to repay the principal sum and interest accruing on the loan he
obtains from the banker. The payment must be made at the time agreed by both parties, unless
the bank shall exercise his right of lien on any form of security provided by the customer for a
98
(1887) 4 TLR 194
59
reasonable period of time. the customer also has an implied duty to repay an overdraft facility
i. Right of lien
A lien is the right of a creditor in possession of goods, securities or any other assets
belonging to the debtor to retain them until the debt is repaid, provided that there is no contract
express or implied, to the contrary. It is a right to retain possession of specific goods or securities
or other movables of which the ownership vests in some other person and the possession can be
retained till the owner discharges the debt or obligation to the possessor. It is a legal claim by
60
one person on the property of another as security for payment of a debt. A legal claim or
"Lien is ,in its primary sense ,a right in one man to retain that
The nature and character to a banker’s lien was succinctly explored by Umezinwa J. in Co-
subject to the lien; a general lien arises not only out of the
inconsistent with lien. A general lien does not derive from the
99
(1979) 2. F.N.L.R
61
usuage of trade. It usually arises, not only from special agreement,
Thus, a lien can be said to be the right of a person holding a property, which belongs to
another to hold on to that property until the owner has fulfilled certain obligations or paid off
specified debts to the holder. A banker has lien on all securities and valuables of his customer,
which come into his hands in his capacity as banker in the ordinary course of business 100. The
general lien on the banker is regarded as something more than an ordinary lien; it is an implied
pledge, the banker is entitled to the exclusive possession of the property until the debt is repaid.
This right coupled with rights under the Negotiable Instruments Act, 1881 permits bills, notes
and cheques, of the banker, being regarded as a holder for value to the extent of the sum in
respect of which the lien exists can realize them when due; but in the case of the other negotiable
instruments e.g. bearer bonds, coupons, and share warrants to bearer, coming into the banker’s
hands and thus becoming liable to the lien, the character of a pledge enables the banker to sell
them on default, if a time is fixed for the payment of the advance ,or, where no time is fixed
,after request for repayment and reasonable notice of intention to sell and apply the proceeds in
liquidation of the amount due to him .The right of sale extends to all properties and securities
belonging to a customer in the hands of a banker ,except title deeds of immovable property
100
Currie v. Misa (1867) App. Cas.554(H.L.)
62
In Delalu v. Akpappo&Anor101,the court held inter alia that though bankers have a general
lien upon a customer’s securities deposited with them, to secure an overdraft, this lien does not
attach to securities deposited by a customer and known to the bank to belong to another and to
It is now well settled that the bankers lien confers upon a banker the right to retain the
security, in respect of general balance account. The term general balance refers to all sums
presently due and payable by the customer, whether on loan or overdraft or other credit
facility102. In other words, the lien extends to all forms of securities deposited ,which are not
The right of set off is also known as the right of combination of accounts .A bank has a
right to set off a debt owing to a customer against a debt due from him.
A legal set-off is where there are mutual debts between the plaintiff and defendant, or if either
party sue or be sued as executor or administrator one debt may be set against the other 103. From a
attractive security because its realization does not involve the sale of an asset to a third party.
A set-off must be in the form of a cross claim for a liquidated amount and it can be
pleaded only in respect of a liquidated claim. Both the claim and the set-off must be mutual
debts, due from and to the same parties, under the same right A claim by a person in a
representative capacity cannot be set off against a personal claim. Even a claim against the estate
101
(1967) 1 A.N.L.R (comm.) 201
102
Re European Bank (1872) 8 Ch App 41
103
S.13 Insolvent Debtors Relied Act 1728
63
of a deceased customer cannot be set off against a debt, which was due to the customer from his
banker, during the former’s lifetime, whether the accounts are with one or more offices of the
As a general rule, a banker has the right of set-off against his customers in appropriate
circumstances. This right arises where the customer maintains two or more accounts with the
banker, one which is in credit, with the other in debit. In the exercise of this right, the banker, in
effect, combines two or more accounts of the customer and uses the credit in one to offset the
deficit in another account. It does not matter that the accounts are at different branches of the
bank. In Garnett v. Mckwan104, a customer drew cheques against his credit balance at one branch
of a bank. At another branch, he was indebted to an account almost as great as the credit balance
at the first branch, and the bank, without notice to him, combined the balances and dishonoured
his cheques. It was held that the bank was entitled to do so.
However, the right of the banker may be circumscribed by the agreement, earmarking (as
indicative of a trust), course of business or the like, indicating an obligation to keep the accounts
separate. In Halesowen Presswork & Assemblies Limited v. Westminister Bank Limited 105. Lord
Denning opined that a banker is entitled to combine two accounts unless there is an agreement to
Where the banker rightly exercises his right of set-off and thus combines two or more
accounts of his customer, he may do so without giving any notice of his intention to the customer
104
(1872)L.R.8 Ex 10
105
(1971) 1 Q.B.1
106
(1872) LR 8 EX 10.7
64
“In general it might be proper or considerate to give notice
The bankers’ right of setoff usually crystalizes in the following circumstances; instances of
death, bankruptcy and mental incapacity of the customer, on the bankruptcy of a firm or when a
The banker is entitled to charge interest on loans and overdrafts made out to the
customer, as an incident of their relationship. The major aim of entering into a business
transaction is profit making. The banker being a businessman therefore is desirous to make
profit, hence the charging of interest. The banker has the right to charge reasonable interest on
credit facilities granted to the customers and reasonable commission for some other services
rendered.(it shall be the duty of the bank to display at its office its lending and deposit interest
rates payable by and to the customer. The amount to be charged as interest may be fixed or as
agreed upon by the parties. In the absence of any prior agreement, the rate of interest to be
charged may be calculated according to the practice and custom among bankers but this is
unconditional upon the ability of the bank to establish beyond doubts the existence of such a
custom. For example in the case of Missiri v.bank of Nigeria Ltd107 the court held that when a
bank, trying to justify the modification of the rate of interest charged on an overdraft, alleges that
there was no specific agreement as to the rate, the burden is on the bank to prove; the allegation,
that the customer agreed to the modification or that there is a custom to this effect. This serves
107
(1967) 1 ALR Comm. 427
65
the purpose of discouraging bankers from unilaterally varying the rate of interest to the
Where there is a fixed rate of interest on abank overdraft, receipt of the statement of
account by the borrower without protest is deemed to be an acceptance of the fixed rate.108
The banker has the right to refuse payment on anycheque or other payment order not
properly drawn to refuse payment if there is any legal bar towards payment whether or not the
customer is aware. The legal bar may be as aresult of the freezing of the customers bank account
Arguably, the most important right a customer of a bank has once an account is opened
for him in a bank is the right to draw on such account. The only caveat to this right is that there
must be sufficient funds in the account to cover the amount he ordered to be paid.It is an implied
term of the Banker and Customer relationship that a customer shall have the right to draw
therefore that the bankers is under a duty to pay the customer his money on demand by the use of
108
Nwonye and sons Ltd v. Cooperative & Commercial Bank Nigeria Plc (1993) 8 NWLR part 310. P.210
109
section 1 Banking (Freezing of Account) cap 29 L.F.N. 1990
110
Joachmison v. Swiss Bank CorporationOp cit.pg 37
111
section 73 bills of exchange act cap 35 volume II L.F.N 1990
66
a cheques provided that there is sufficient funds or credit standing to his account. Refusal to pay
money drawn out of an account that has enough funds at least to cover the sum demanded,
affords the customer a right of action against his banker, and where judgement is found for the
As noted earlier, the banker customer relationship has been linked to a debtor and
creditor relationship whereby the banker promises to repay the customer sum equivalent to that
It is an implied term of the contract that a customer has a right to be repaid his money deposited
with his banker on demand. As a result of an implied undertaking by the banker to repay the
customer all or part of such deposits, the banker is a creditor for the amount deposited. If a valid
repayment demand of the customer is not met by the banker, the customer may bring an action
(iii)
A customer has the right to ask for a statement of his account kept with his banker. This
right accrues to the customer as aresult of the duty of the banker torender statement of accounts
The statement must show in great details and precise terms all entries whether credit or debit
made in the account of the customer for the period covered by the statement.
67
4.3 The Relationship Between a Banker and a Third Party
In some cases where a person who is not a party to the contract subsisting between a
banker and his customer suffers an infringement of his own personal rights by the banker, he
may have a remedy of common law for any damage occasioned by such infringement of his
personal rights. The rationale behind this can be explained by the maxim ubijus, ubi remedium
First, where a banker negligently gives a status report or confidential opinion banker’s
reference to a customer of another bank knowing fully well that such customer of another bank
wishes to place some reliance on said status report, confidential opinion or banker’s reference,
and damages to ultimately occur to the customer of another bank which places reliance on the
advice, the banker will be liable to compensate the customer of another bank for any economic
loss he might have suffered. This rule of law was laid down in the famous case of Hedley Byrne
& Co. Ltd. v. Heller& Partners112where the court held that where a banker replies t a credit
inquiry, it may be liable for negligence unless he includes an express disclaimer in the
collecting banker, for example, in the case of Agbonmagbe Bank Ltd. V. C. F. A. O113 a customer
of the respondent gave them a number of cheque drawn on the appellant bank in settlement of
her account with them. The cheques were sent to the appellant bank by the respondent bank for
clearance. They were not cleared and a notice of dishonor was not given within reasonable time.
The respondent bank thinking that the cheque had been cleared continued to grant credit to the
112
(1964) A.C. 465
113
(1966) 1 ANLR p.40
68
customer who issued those cheques. Two months later, the cheques were all returned as
dishonored. The respondent obtained judgment against their customer for the full amount owed
to them but they were only able to recover a small portion of it. They then sued the appellants to
recover the balance contending that they had suffered loss by reason of the appellant’s
negligence in not sending prompt notice of dishonor of the cheques. The appellants contended
they owed no duty of care to the respondents. The supreme court rejected the appellant’s claim
and held that a person must take resonate care to avid acts or omissions reasonably foreseeable
(by his) as being capable of causing injury to persons so closely and directly affected by such
acts or omissions that he ought to have them in contemplation. It was further held that bankers
may in certain cases be liable to persons who are not their customer for negligence which causes
them pecuniary damage. The appellants were thus held liable to the respondents.
Third, a banker any also be held liable for the financial loss suffered by a prospective
customer if such a loss is derived out of the banker’s negligence. In Woods v. Martins Bank
Ltd114a bank was held liable for the financial loss suffer3ed by a person who relying on the
advice given to him by the bank’s manager regardless of the fact that he was not yet a customer
of that bank i.e. he had not opened is paid in to a bank without the bank assuring itself of the
person’s reputation and respectability, such a bank who so negligently acts may be liable to the
4.4 Legal Relationship of Banker and Customer under Accounts and Instruments
114
(1959) 1 QBD 55.
115
Ladbroke v. Todd(1914) 30 TLR 433 Nigerian Breweries O. Ltd. v. Muslim Bank of West Africa Ltd(1963) LLR
69
As we have already seen, one of the basic conditions for the existence of a banker-
customer relationship is the opening and maintenance of an account in a bank. There are various
Before an account is opened for any customer, the bank must obtain a reference
preferably in most instance form old customer of the bank guaranteeing the standing and general
uprightness of the person who intend to have a account opened in his name. a minor, a married
company, a government, a government department or a local authority are all capable of opening
an account in a bank provided they satisfy the banking rules and regulations guiding the type of
account they desire to open. With the opening of an account, they become a customer of the
bank.
As stated above, the first duty a banker has to do is to demand for proper
identification of the intending customer and also, he must obtain proper introduction or reference
about the prospective customer. The rationale behind this legal requirement is in two folds. It is
intended to protect both the banker himself and any member f the general public who might enter
This view has been recognized and enforced by courts. For example, Lord Wright shed
70
a cheque were converted subsequently in the history of the
account…’116
In United Insurance Co. v. Muslim Bank,117 the defendant bank neglected to make
enquires about the prospective customer’s identify or character before opening a saving account
for him. The bank later collected a cheque on behalf of the customer. The bank was held to have
been negligent for failing to obtain satisfactory references before opening the savings account for
open an account which should be properly referenced by the required number of existing
customers or those of other banks. There is usually a standard form of application which each
bank supplies to its prospective customers. The customer’s full names, address and occupation
should be supplied in the application form. These should be supplied in the application form.
These should if and when the account is opened be written boldly above his or her account in the
appropriate ledger. It is advisable also t include particulars of other accounts maintained in other
branches or banks and also all the other persons with authority to operate the account. A
specimen of the customer’s signature together with those of other persons authorized to sign on
These steps are safeguards in the case of bank or branch where manual accounting
system is in use. Where computer system is in operation, a proper card system suitable for the
116
See the case of Lloyds Bank v. Savory & Co.(1933) A.C. 201. This case has been approved and applied by the
Supreme Court in United Insurance Co. v. Muslim Bank (1972) 4. S.C. 69. Note that S.82(mentioned in the above
quotation) of the English Bill of Exchange Act 1882 has been replaced by S.2 of the Nigerian Bill of Exchange Act
1964.
117
(1972) 2 ANLR 89 at 93
71
If the prospective customer is a limited company, it is the normal banking practices to take up
references of the directors of the company. The production of the certificate of incorporation
4.4.1 Cheque
This definition appears to be more comprehensive and descriptive than what is contained
in the bill of exchange. Section 73 of the Bill of Exchange Act 119 defines a cheque as a bill of
Except it is otherwise specifically provided, the provision of the Act relating to bill of exchange
Section 3(1) of the Bill of Exchange Act defines bill of Exchange asan unconditional
order in writing addressed by one person to another, signedby the person giving it requiring the
118
Lord Chorley and Smart (1974) Law of Banking, 6thEdition, p.44
119
Cap. 35 L.F.N. 1990
120
See the case of Carara Marble Company Ltd. V. Bolado Ltd (1972) 2 ANLR 89 at 93
121
See A.C.B. Ltd v. Alao (1994) 4 NWLR p.59; See also North and South Insurance Co. v. National
Provincial Bank (1936) 1 K.B. 328. There a cheque from wall filed up „pay cash or order‟, the word „cash‟ being in
writing and „or order‟ printed. It was held that, it was not a cheque, because it was not payable to a
specified person or to bearer, but a direction to pay cash to bearer, the printed „or order‟ being neglected infavour
of the written word „cash‟ See also Bavins v. London and South Western Bank (1900) 1 Q.B. 270.
72
person giving it requiring the person towhom it is addressed to pay on command or at a fixed or
determinable futureand time, a sum certain in money to or to the order of a specified person orto
the bearer. A cheque is a type of a bill of Exchange, but does not in its entirety equal to a bill of
Exchange122
Section 83(1) of the Bills of Exchange Act 1917 defines a promissory note as an
unconditional promise in writing made by one person to another signed by the maker, engaging
to pay, on demand or at a fixed or determinable future time, a sum certain in money, to or to the
A promissory note shares almost all the constituent elements of a bill of exchange. The
major features of a promissory note is that it makes for the deferment of money owed and due to
a favourable time while at the same time it serves as a guarantee of payment to the person owed.
A promissory note like other forms of bills of exchange can be endorsed to another person and as
such, the holder is not deprived of the opportunity of spending. Promissory note is lighter and
122
Okany M.C. (2001) Africana-fep publishers Limited at p.414.
73
less cumbersome to carry than large sums of money which could be unsafe to carry about by a
person.
CHAPTER FIVE
Like all other forms of relationships, the type of relationship existing between a banker
and a customer can be terminated by either of the two parties (subject to prior arrangement if
need be) at any point in time. In theory, the relationship between banker and customer may like
nearly always the one party or the other who wishes to put an end to the relationship, and so the
contract is usually terminated unilaterally.Although the bank has the legal obligation to give
74
sufficient notice before it can terminate its relationship with the customer, there does not appear
The major effect of the termination of the relationship between a customer and his banker
is that the banker is discharged from his duty to pay when ordered to do so by his customer. In
addition to this, every incidence or aspect of the relationship as had been analysed earlier in this
of each case.
The various ways in which the contract between banker and customer may be terminated, shall
be discussed hereunder.
If somebody is so mentally deranged that he does not appear to know what he is doing it
will not be equitable to allow him to continue to conduct his affairs, as a fraudulent person who
is aware of his state of mind may take advantage of the incapacity and bring him into unfair
contract. Likewise, such a customer lacks the capacity to continue in the banker customer
relationship based on the ground that the validity of every contract is based on the presumption
that either of the parties have the capacity to enter into the contract.123
123
Catherine Elliot and Frances Quinn (1999), Contract Law 2nd England: Addison Wesley Longman Singapore pg.50.
75
The safest course of action is for the bank to secure a directive from the court that
following the state of health of the customer, a receiver has been appointed to take charge of his
assets. That in effect is a confirmation that the court is satisfied about the customer’s mental
incapacity and the person to be appointed will usually be a close relative who, in case of intestate
death, could be appointed an administrator. The bank will then from that time conduct the
account according to the receiver’s mandate.The bank may have notice of the customer’s mental
problem through confirmed sources like a duly authenticated medical report from a mental home
The law being desirous of protecting the interests of an insane person stipulates that while
such a customer is still in the state of lunacy, his affairs should be conducted for him in a
Committee in Lunacy. The bank may then request a close relative to apply to the court for
appointment as a receiver, but as that may take time, a close relative, duly certified by the
medical officers in charge of the mental home as the person taking care of the customer, may be
allowed to withdraw from the customer’s account if in credit, to buy drugs, food and other
necessities.
However, the customer will take over the account once he is sufficiently well, and if he
dies in the mental home, the receiver will have to hand over to the deceased’s personal
representatives.
Actually, there are really no reported cases in which the effect of the customer’s death
upon the contractual relationship between banker and customer has been fully investigated,
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In a situation where the customer dies, the general rule of contract subject to some
exceptions, is that the rights and liabilities under a contract pass, on the death of a party to the
contract, to his personal representative. There are certain exceptions to the general rule; for
example, contracts of personal service (banking included) expire with the death of either of the
parties to them124. In d customer a banker customer relationship, death cancels all mandates and
authorities given by the dead customer as well as his rights and liabilities. Notwithstanding, the
account of the customer does not pass automatically to the personal representative as they must
open their own account as Executors or Administrators for the purpose of winding up the estate.
Immediately the bank is aware of the customer’s death, withdrawals on the account
must stop even if cheques presented have been signed by the customer before his death. Such
cheques must be returned marked ‘drawer deceased’. Notice of death may be brought by a
deceased’s relation but the bank will want to see the death certificate. Publication in reputable
newspapers may also be taken as evidence of death, though in all cases, the bank must duly
establish the credibility of its information. When the banker receives notice of the death of a
customer the account must be closed immediately until either a probate or letter of administration
is produced. However, subject to the confirmation of the survivors, a cheque signed by the
The customer’s personal representatives can derive their title from either of two
sources:
(i) If the deceased leaves a valid will in which executors are appointed, his bank
balances and other assets are vested in the executors but the executors must obtain a
grant of probate of the will which is usually granted at the High Court Probate
124
Farrow v. Wilson (1869) L.R.4 C.P.744
77
Registry as an official testimony to the validity of the will and confirmation of the
(ii) However, if the customer dies intestate, that is, without leaving a valid will, or where
the will fails to mention any executor (and this is most unlikely) or the executors are
unable or unwilling to perform, the properties are vested in the Probate Registrar until
administrators are appointed. Some relations like the spouse, children, parent or
brothers and sisters of the deceased may apply to the Probate Registry for
appointment as administrators but no more than four persons may be appointed, and
once appointed, they take over the administration of the estate from the date of the
probate letter, creditors may be appointed administrators where the estate is insolvent.
Generally, the fact that one of the parties to a contract becomes bankrupt does not of
itself determine the contract125. The right under a contract usually passes on the bankruptcy of a
125
Re Sneezum, Ex parte Davis (1876) 3 ChD. 463.at 473.
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Since the intention of the Bankruptcy Act 126is to prevent the person against whom a receiving
order is made from handling his affairs by himself, the effect on the different relationship the
bankrupt has with the bank would be of great importance and unless the bank takes immediate
action to safeguard its interest, the trustee in bankruptcy may be in a position to take certain
Despite the above, the impact of the law relating to bankruptcy upon the contractual
relationship between banker and customer is not as sudden and immediate as is the customer’s
death. A customer is alive one day and dead the next, whereas the legal process which leads, or
When a bank receives an order from the court appointing subsequently a trustee to take
over the account of such a customer, the account, if in credit must be stopped immediately and
the balance remaining must be transferred to the receiver or the trustee. On the other hand, where
the account is overdrawn or in debt, it must be stopped as soon as the banker receives the notice
of an act of bankruptcy or on the presentation of such a petition. It must be noted however that
only debts incurred prior to the date of the receiving order and without such notices are
recoverable. As a result, the banker is generally protected even if he continues to pay cheques
darwn upon him by a customer until he learns that a bankruptcy petition has been presented
against his customer. The only caveat to this is that such payments must have been made before
the actual date on which the receiving order was made and the payment must either be pursuance
Assignment on the other hand indicates that the customer could assign the money in his
account to a third party. This has the effect of transferring his interest in the account to the
126
Cap 30, LFN 1990
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assignor. After the assignment the relationship between the customer and his bank comes to an
end, while the relationship between the bank and the assignor comes into existence.
Garnishee Order is a court order obtained at the instance of the judgment creditor
directing the money in the account of judgement debtor to be attached. By way of illustration, B
owes money to C. C obtains judgement against D in respect of the debt. B fails to pay the
judgement debt. B has a credit balance with his bank; C may obtain a garnishee order attaching
B’s credit balance at the bank. In this way, C will obtain payment of the judgement debt, either
The order can only put the banker-customer relationship to an end if all the money in
the account is attached; but if not it could only suspend the bank’s duty to honour cheques drawn
by the customer. No matter what, if a customer’s account is attached by such an order, then the
The order may be limited or unlimited. It is said to be limited when it specifies the
amount to be attached with the costs such that the bank can know through the order, the amount
to be provided for should the customer’s balance exceed the sum of the amount claimed and
costs. The order is unlimited if no amount is specified in which case the bank must block the
The bank will, in case of unlimited order, be acting to its own peril if it accepts any
pressure from the customer for withdrawal of some money even if the customer is able to
provide a proof as to the amount of his indebtedness which led to the service of the order.
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5.4 Winding Up
The termination of the banker-customer relationship could be either from the customer
When a company is wound-up, it ceases to have any legal existence and all its
contractual relationships come to an end. In such a situation, the winding-up of a company may
several years. It is during the intermediate period between the commencement of the winding-up
and the final dissolution that certain problem may arise. During that period, the company remains
in being, and any existing relationship of banker and customer will continue, there will come a
time when the control of the company and of its bank account will pass from the directors to the
liquidator. In such an event all the company’s contractual obligations will come to an end
including banker-customer relationship. Thereafter, no cheques drawn would be paid without the
consent of the liquidator and such cheques would be returned unpaid with the answer ‘refer to
The winding-up of a bank will likewise put an end to the relationship between banker
and customer. In this instance, the onus lies heavily on a customer to prove to the satisfaction of
the liquidator or court that he had funds standing to his credit before he can be allowed to recover
the same.
However, in the case of Re Russian Commercial and Industrial Bank 127, where a bank
was incorporated in Russia, which also carried on business at an English branch, was dissolved
127
(1955) 1 Ch. 148
81
under Russian law in 1918; yet the English branch continued for a time to carry on banking
business. A petition for the compulsory winding-up of the bank in England was presented in
1922, and a compulsory order was made. A customer who at all material times had a credit
balance on current account of 36,430 roubles with the English branch, sought to prove in the
winding-up by convering the roubles into sterling at the exchange rate (360 roubles to 1 sterling)
current at the date of the dissolution of the bank in Russia on the ground that the debt became
due at that date. The English court held, however, that although in general the relationship of
banker-customer ceased and the debt became payable at that date, yet for purposes of the
Evidently, therefore, the winding-up of a bank may be ignored by the courts in certain
In addition, a Writ of Sequestration may end the banker-customer relationship. This writ
is usually used when a body of persons or group acts in a manner that could be interpreted to
mean contempt of court. A good example of such a situation is when a fine is levied on a trade
union and it is not paid and the party levying the fine issue a sequestration order 128. In the case of
a union had been fined 500 for failing to comply with an order of the industrial relations court.
the fine was not paid, and a writs of sequestration were issued. the sequestrators wrote to the
union’s Bankers, Midland Bank Limited and Will, Samuel and Company Limited, but the banks
refused to pay the balance of the union’s accounts to the sequestrators asked the industrial
relations court to make the appropriate order, and this was duly made. The bank eventually paid
128
Eckman and others v. Midland Bank Limited and Another (1973) ALL ER. 609.
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5.5 Closure of Account
The relationship between a banker and a customer can be effectively brought terminated
when the customer elects to close his account with the banker. He may do this without giving
any prior notice to his banker other than issuing a cheque requesting for all balance due in his
account, less than accrued bank charges against him. The usual practice is for the customer to
draw a cheque for the balance made payable to ‘self to close account’. Mere withdrawal of the
The usual practice in closing a deposit account is to request the customer to write an
application to that effect, after which he would recover his balance and interest while the banker
will equally take away from his passbook. The account is then deemed to have been satisfactorily
closed by the customer, and the bank can now safely dishonor cheques drawn by the customer on
Where however it is the banker that wishes to close the customer account, the banker
must give the customer a reasonable notice enough to allow the customer to make alternative
Also, Outbreak of War could go a long way in the banker-customer relationship. This
was reflected in Lord Reid’s speech in the case of Arab Bank Limited v. Barclays Bank
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persons in enemy territory. It is not merely that an enemy cannot
sue during the war, and that trading and intercourse with the
enemy during the war are illegal. Many kinds of contractual rights
enforced during the war, but war merely suspends the right to
enforce them and they remain and can be enforced after the war.’
In other words, the ordinary performance of the contract between banker and customer
is prevented by the outbreak of war, with the result that banking services cannot be performed.
Thus, no items may be paid into the account, and no cheque drawn on the account may be
honoured. However, a customer’s right to be paid a credit balance on a current account is a right
which survives the outbreak of war, since the right was merely suspended and not destroyed.
In Nigeria however, there has been no major outbreak of war, except for the biafran
war. In such circumstances, there were banking contracts which could not be revived after war
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CHAPTER SIX
6.1 SUMMARY
An attempt has been made in this work to examine the relationship between a banker and
his customer and the nature of the relationship with all the factors appurtenant thereto. No doubt,
the relationship existing between a banker and his customer is that of debtor and creditor, with
the additional feature that the banker is only liable to repay the customer when the request for
payment is made.131 Conversely however, the customer becomes the banker’s debtor when he
131
Okany M.C (2001) Commercial Law, Lagos: African-Fep Publishers Limited pg 415-437
85
This conception as painted out involved a departure from the original objective of the
depositor which was simply the safe custody of his money, an aim which he probably shared
with the majority of his descendants since the average customer at a bank has not the least idea
that he is lending his money to a banker to do what he likes with it. Conversely however, the
A brief historical background of the banking sector was made in the second chapter. The
various types of securities and investments common to banking were also examined. In
conclusion, the various instances in which an account can be closed and thus bring the
During the course of carrying out this research, some gaps were identified in the nature of
the relationship between the banker and the bank customer, and the general relationship both
parties exhibit towards each other. Although the banking practice has developed tremendously
from the days of both Barclays Bank D.C.O. and Agbonmagbe Bank, there is still a long way to
go in the banking industry in order to bring banking practice and its legal undertone up to the
standard of its counterparts in the developed countries. Some of such identified gaps are the
The uncertainty in the definition of the key players in the banking industry is A major
problem facing the banking industry. As seen earlier, there is no widely acceptable meaning of
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the words banker, bank, and the bank customer. Different authors have come up with different
definitions. Legal writers have also propounded conflicting and contradictory definitions of the
key players in the banking sector. Some authors use the word banker and bank customers
interchangeably while some say there is a difference between both. The law and the court are
also of little help as the words used in defining the key player in the banking sector in the
relevant precedents, laws and statutes are often couched in ambiguous terms which the ordinary
Also, owing to the recent recapitalization and consolidation policy in the banking sector
and the rapid growth of information technology, the duty of banks and obligations of customer is
wearing a new look. There is a generating debate that banks should be compelled to re-invest
into the community as part of their corporate social responsibility. It was discovered during the
course of carrying out this research work that banks rarely contribute to the social and economic
wellbeing of its customers out the banking arena. This ought not to be so because as the saying
The emergence of Credit Cards, Automated Teller Machine, online transactions and the
current electronic reforms going on in the banking sector, which now forms part of business
interaction between a banker and a customer, is an area that is yet to be covered by law. The
circumstance surrounding the use of information technology could definitely alter or add to or
subtract from the position of law, or originate a new principle which will guide the banker-
customer relationship.
One other gap identified in the course of carrying out this research work is the fact that
most bank customers and bankers are not aware of the legal rights and responsibility they owe to
87
each other. The average Nigeria sees the bank as a security house where he can keep his money
and valuable, and is unaware of the duties he owes to his banker and the legal rights the banker
The duty of secrecy is one of the duties a banker owes its customer. However, this duty
has exceptions to it and this raises the question of how enforceable this duty is since it is riled
with exceptions thereby making the rule/duty ineffective. It seems the customer has been
The unavailability of a legal frame work through which aggrieved parties can enforce
their rights is also one of the issues identified during the course of carrying out this research. It
should be noted that the banks and bankers are aware of their duties and rights to its customers.
However more often than not, the banker and the banks are quick in enforcing their rights against
its customer without carrying out its duties and responsibilities to its customer. The customer
seems to be at the receiving end as he’s not aware of his rights and even when he’s aware there is
no effective legal frame work through which he can enforce such rights.
During the course of carrying out this research, it was also observed that there is no check
and balances from the Central Bank as to the relationship between the banker and its customers.
The banks and bankers are free to do whatever they please while relating to the customers and
get scot free with it because more customers are not aware of their rights as far as banks are
concerned.
One other gap identified during the course of carrying out this research is the unresolved
complaints of the bank customer. One of the salient duties of a banker to its customer is prompt
delivery of service and resolve of complaints. Most banks in Nigeria oare guilty ofnot observing
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this duty to their customers. It takes days and weeks at times to get a complaint resolved in banks
The bank customer the right of prompt payment of money whenever he makes a request
for it provided he has sufficient funds in his account. It was however discovered during the
course of carrying out this project that the banker is lagging behind in carrying out this duty to its
customers. Poor internet services is one of the reasons always given by the bank for failing to
Ineffective channel of communication was another gap identified during the course of
carrying out this research. Individuals open bank account almost every day and many a times, the
terms and conditions for the opening of an account are not always properly spelt out thus giving
rise to complaints from the customers end and at times quarrels and fights in the banking
premises.
It is also worthy of mention that there is no special laws/ rule that governs the bankers
relationship with illiterates. Banks are not meant only for the learned and as such the lack of a
special provisions or exceptions in favour of illiterates creates a lacuna in the banker customer
relationship. Forty percent of a banks customer is illiterates who can neither read nor write. The
account was either opened by a relative on their behalf or by the banker himself. Even when he 132
is aware of his right, he probably does not know how to enforce it.
It was also discovered during the course of carrying out this research that the scope of the
banker customer relationship is limited. As discussed earlier, it can be said that the scope of the
banker and customer relationship is limited only to the banking hall. The scope of the banker
132
The illiterate
89
customer relationship does not also make sufficient provisions for the illiterates as discussed
supra.
The banking staffs play a major role in the relationship between the banker and its
customer. There is a need for banks to organize special training for their banking staffs in order
to equip them with the knowhow of customer relationship. It was observed during the course of
carrying out this research that majority of the banking staffs do not have a good customer
Finally, there are laws guiding the banker customer relationship. But the question is
effective/efficient are the laws guiding the banker and customer relationships. Moreover, the
current laws backing the regulations of the banker and the bank customer are insufficient in
ensuring strong legal relationship between the banker and his customer. The current laws also
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CONCLUSION
Generally, the banking industry in Nigeria is one which has really come a long way.
Going through the history of its development in Nigerian, it will be observed that from the
regulations, that the age of the usage of cowrie shells has passed through monopoly of foreign
banks to the establishment of indigenous banks and it has finally gotten to the stage of
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It is a fact that some Nigerians still don’t know the importance of a bank as some
villagers still make use of daily contributions for their savings. As stated earlier, there is a need
for public enlightenment on the importance of banks in some parts of the country.
Also, the various banking regulations in the country tend to lend evidence to the banking
system operations in the sense that the banks know what to do, when and how to do it by the
guidance of law. However, issues involving banker and its customer will need a more
comprehensive legal regime. New development calls for modifications on the banker customer
relationship. There is a need to extend the scope of the banker and customer relationship to cover
Without prejudice to either the legal or banking profession on the view regarding
banker/customer, the recommendations made underneath are general and of useful importance in
strengthening the relationship and reforming the rules that guides it. Although many of the
recommendations are not new to either of the profession, yet, they are often overlooked
and jettisoned. Thus, it is believed that the rule guiding customer/banker relationship cannot be
properly appreciated if the recommendations are not taken into consideration and fully applied in
every transaction between the profits involved. In view of the issues raised by this research, I
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Firstly, a thorough and reformed study be carried out from time on the topic banker-
customer relationship as to update and appreciate the rule that provides for such relationships.
Also, a comprehensive compilation and definition of terms be made and published on banking
which will accommodate most of the terms defined in the search work133
There should also be a massive public awareness on most of the relevant provisions of
the law guiding banking establishment and practice. This will clarify the customers of thorny
issues and assist them take appropriate legal steps where the need arise.
It has also been noticed that in most local government, customers are ignorant of the law
guiding banker and customer’s relationship. In situations like this, banks should be made to
enforce the rule and fulfill their contractual obligation. This can be achieved by making law that
the rule should be applied subject to the circumstance generally established in the transaction.
The duties of a banker to a customer and that of a customer to a banker are subject to new
developments and as such not exhaustive. The rule on banker and customer relationship be
expanded to cater for new transactions not catered for in the rule of Folley v.Hill and subsequent
Banks should also be encouraged to embark on community projects. The effect of this is
that the banker customer relationship would be strengthened which will in turn streghten the
bank-community relationship that is, the relationship between a bank and the environment in
which it operates.
133
Banker, bank customer
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If the suggestions made supra are employed, it is my belief that the legal relationship
94
BIBILOGRAPHY
BOOKS:
Ehi Oshio. P (2001) The Legal Meaning of Bank, Lagos; Learned Publishments
Limited.
Elliot. C and Quinn F. (1999) Contract Law, 2nd Ed. England; Addison Wesley Longman
Singapore (Pte Limited)
Nkiru-Nzegwu Danjuma (1993) The Bankers Liability, Ibadan; Heineman Educational Books
Professor Kent R. Money and Banking, 3rd Ed, Newyork; Rinehart & Co. Inc
St Paul, Minn (1999) Blacks Law Dictionary, 7th Ed. West Group
JOURNALS:
Awa Kalu U. (August 1990) “A Legal Meaning and Regulations of Banking in Nigeria” A
Journal of Contemporary Legal Problems Vol. 4
Ryder F.R (1965) “The Legal Meaning of Bank” Journal of Business Law
UNPUBLISHED ARTICLES:
Orifowomo (2011) BUL 303 “Law of Banking and Negotiable Instrument” Lecture
Note Series
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NEWSPAPERS:
Ariyo Ajaja (2002) “Banking and The Law” Nigerian Tribune Newspaper Tuesday
5th March
INTERNET SOURCES:
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