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A. Customer Oriented Processes

The document outlines the quality management system procedures for Ottoman Tubes (P) Ltd. It includes customer oriented processes, support processes, top management processes, and general procedures. Many of the detailed processes referenced are not available in the company's manual and have remarks noting they are not available. The document provides an overview of the different types of processes that make up the company's quality management system and procedures.

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Neeraj Singh
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90 views8 pages

A. Customer Oriented Processes

The document outlines the quality management system procedures for Ottoman Tubes (P) Ltd. It includes customer oriented processes, support processes, top management processes, and general procedures. Many of the detailed processes referenced are not available in the company's manual and have remarks noting they are not available. The document provides an overview of the different types of processes that make up the company's quality management system and procedures.

Uploaded by

Neeraj Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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DOC NO:- OIPL/IATF/QMS/P-01

OTTOMAN Tubes (P) LTD. CONTENTS REV.NO./ DATE:- 00 /01.09.2017


PAGE NO. 01 of 01

Section
Description Doc.No. No of Pages
No.
A. Customer Oriented Processes:

11 Marketing Process OIPL/IATF/QMS/P-11-A


11.1 Customer satisfaction OIPL/IATF/QMS/P-11-B
12 Part Development Process/ New Product Develo OIPL/IATF/QMS/P-12-A
13 Production Planning and Control Process OIPL/IATF/QMS/P-13
13.1 Process for Identification & Traceability OIPL/IATF/QMS/P-13-A
14 Manufacturing Process OIPL/IATF/QMS/P-14-A
15 Packing and Despatch Process OIPL/IATF/QMS/P-15

B. Support Processes

16 Purchasing Processes OIPL/IATF/QMS/P-16-A

17 Store Process OIPL/IATF/QMS/P-17-A

18 Quality Assurance Process & measuring and monit OIPL/IATF/QMS/P-18-A

18.3 Customer complaint handling

18.6 Process for FMEA

19 Machine Maintenance Process OIPL/IATF/QMS/P-19-A

20 Tooling Maintenance Process OIPL/IATF/QMS/P-20

21 Employee motivation and empowerment OIPL/IATF/QMS/P-21-A

C. Top Management Process :

22 Business Planning & Review Process OIPL/IATF/QMS/P-22

23 Facilities & Infrastructure Management Process OIPL/IATF/QMS/P-23

24 MR Processess OIPL/IATF/QMS/P-24-A

25 Continual Improvement Process OIPL/IATF/QMS/P--25-A

PROCEDURES

Procedure for Document& Data Control OIPL/IATF/QMS/QSP-01

Procedure for Training OIPL/IATF/QMS/QSP-02

Procedure for Internal Audit OIPL/IATF/QMS/QSP-03

Procedure for Control Of Non confirming Product OIPL/IATF/QMS/QSP-04

Procedure for Corrective&Preventive Action OIPL/IATF/QMS/QSP-05


DOC NO:- OIPL/IATF/QMS/P-01
OTTOMAN INDUSTRIES (P) LTD. CONTENTS REV.NO./ DATE:- 00 /01.09.2017
PAGE NO. 01 of 01

Section
Description Doc.No. Remarks
No.
A. Customer Oriented Processes:

11 Marketing Process OIPL/IATF/QMS/P-11-A Not availble in manual


11.1 Customer satisfaction OIPL/IATF/QMS/P-11-B
12 Part Development Process/ New Product Develo OIPL/IATF/QMS/P-12-A Not availble in manual
13 Production Planning and Control Process OIPL/IATF/QMS/P-13 Not availble in manual
13.1 Process for Identification & Traceability OIPL/IATF/QMS/P-13-A
14 Manufacturing Process OIPL/IATF/QMS/P-14-A Not availble in manual
15 Packing and Despatch Process OTPL/IATF/QMS/P-15 Not availble in manual

B. Support Processes

16 Purchasing Processes OIPL/IATF/QMS/P-16-A Not availble in manual

17 Store Process OIPL/IATF/QMS/P-17-A Not availble in manual

18 Quality Assurance Process & measuring and monit OIPL/IATF/QMS/P-18-A

18.3 Customer complaint handling

18.6 Process for FMEA Not availble in manual

19 Machine Maintenance Process OIPL/IATF/QMS/P-19-A

20 Tooling Maintenance Process OIPL/IATF/QMS/P-20

21 Employee motivation and empowerment OIPL/IATF/QMS/P-21-A

C. Top Management Process :

22 Business Planning & Review Process OTPL/IATF/QMS/P-22

23 Facilities & Infrastructure Management Process OTPL/IATF/QMS/P-23

24 MR Processess OIPL/IATF/QMS/P-24-A

25 Continual Improvement Process OIPL/IATF/QMS/P--25-A

PROCEDURES

Procedure for Document& Data Control OTPL/IATF/QMS/QSP-01

Procedure for Training OIPL/IATF/QMS/QSP-02

Procedure for Internal Audit OIPL/IATF/QMS/QSP-03

Procedure for Control Of Non confirming Product OIPL/IATF/QMS/QSP-04

Procedure for Corrective&Preventive Action OIPL/IATF/QMS/QSP-05 Not availble in manual


CUSTOMER ORIENTED PROCESSES
SUPPORT PROCESSES
TOP MANAGEMENT PROCESSES
PROCEDURES

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