Master of Science HES-SO
in Global Hospitality
Business
FULL-TIME PROGRAM
Summary
Introduction.............................................................................2
Program Highlights...................................................................3
Program Overview....................................................................5
Semester 1.............................................................................................................. 6
Semester 2............................................................................................................. 7
Semester 3............................................................................................................. 8
Academic Business Project.......................................................9
Admissions & Fees..................................................................10
Modules & Credits.................................................................. 13
Master of Science HES-SO in Global Hospitality Business 1
FOR THE NEXT GENERATION
OF GLOBAL HOSPITALITY
PROFESSIONALS
The Master of Science HES-SO in Global Hospitality Business
gives you the academic strength and global industry insights of
three prestigious academic institutions in one seamless program.
Built for today’s global hospitality industry, this degree ensures your
professional success by giving you the ability to manage the complexity
of worldwide operations, with the local touch that makes great hospitality
managers. What awaits you are three semesters packed with an
exceptional blend of classes, cultural and business immersion periods
on three continents, with industry seminars delivered by world-class
speakers, a real-life business project, and three professional certifications.
Three world-leading hospitality management schools have joined forces
to offer this global degree that spans three continents.
EHL (Ecole hôtelière de Lausanne) – The world’s first hotel school, EHL
consistently ranks among the best hospitality management schools in the
world, according to industry professionals.
The Polytechnic University (PolyU) – Ranked 3rd in the world for Hospitality &
Leisure Management programs in 2017 (QS World University Rankings by Subject).
Conrad N. Hilton College, University of Houston - Founded by hotel icon
Conrad N. Hilton, this American college is ranked among the top hospitality
programs in the world.
Master of Science HES-SO in Global Hospitality Business 2
Program Highlights
Best-in-class academics
This program maintains small class sizes so you can benefit
from personalized coaching sessions with professors who are
recognized experts in their fields. Our intense 16-month curriculum
focuses on areas of strong industry demand, such as revenue
management, hospitality marketing and finance, with a specific
adaptation to regional market dynamics.
A global experience
With your classmates, you will start your studies in Europe, the
center of hospitality education. Then you will journey to two world-
class campuses in Asia and North America, to experience different
cultures and cities renowned for their vibrant student life. You will
see global hospitality businesses in action as you participate in field
trips to hospitality hubs such as Paris, Berlin, New York, Shanghai
and Macau among others.
Strong industry connections
We designed our program with leading hospitality partners to give you
strong professional expertise and immediate value in the job market.
In an exceptional professional community, you will participate in
worldwide action planning, and develop leadership skills to emerge as
a truly effective business leader.
Master of Science HES-SO in Global Hospitality Business 3
Program Highlights
Cultural learning
This program will teach you to do what world-class hoteliers and
global hospitality managers do best: adapt strategies, behaviors
and service offers to local markets. You will live, study and work in
three of the world’s strongest tourism markets, to build a business
understanding of customers from all continents, and develop the
skills necessary to lead multi-cultural, multi-language teams.
Get a dually-accredited degree
Your master’s degree will carry two accreditations, for guaranteed
international recognition. The degree is compliant with the Bologna
agreement, recognized all over Europe, and EHL is accredited by the
Commission on Institutions of Higher Education of the New England
Association of Schools and Colleges (NEASC), in the USA.
Join the largest alumni network
Upon graduation, you will join the alumni network of all three
institutions. You will be a member of the most professionally
experienced and socially active networks and you are sure to find
friendly and knowledgeable support wherever you are in the world.
The alumni network is an ongoing source of contacts, coaching and
advice for both graduates and current students.
Master of Science HES-SO in Global Hospitality Business 4
Program Overview
The 16-month program is composed of three semesters,
each taking place on a different campus and on a different
continent. Studying in three major tourism markets will
give you insights into strategic management within each
geographic region, as well as covering core subjects that
set the cornerstones for managerial decision making.
You will be immersed in professional contexts through certification courses,
business field trips in each of the three geographical regions, and an Academic
Business Project with a partner company in the hospitality industry.
Professional Professional Professional
Certification* Certification* Certification*
Mastering Industry Doing Deals & Valuing HFTP Certification
Analytics (STR) Hotels (HVS)
2020 2021 2022
Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan
Lausanne Hong Kong** Houston
Campus Campus Time for Campus
Academic
Business Paris Macau Business Washington DC
Field Berlin Beijing Project Mexico
Trips * Lisbon Shangai Las Vegas
Academic Business Project
Interim Final
report report
* Professional certifications and destinations subject to changes
** subject to change to a different Asian city
Master of Science HES-SO in Global Hospitality Business 5
Semester 1
EHL - Ecole hôtelière de Lausanne
With a focus on Europe, Middle East & Africa, this semester sets
foundations for strategic decision-making in the hospitality industry and
provides insights into the complex relationships between finance and
strategy. Throughout the semester, you will work with techniques, tools
and faculty to develop your skills individually, including a career action
plan and lifelong learning perspectives.
Modules
Hours
Hospitality business strategies in Europe,
40
Middle East, Africa
Hospitality real estate finance and investments 40
Advanced corporate finance & concepts of
40
international finance
Business research methods 20
Project management tools 20
Business field trips*: Paris, Berlin, Lisbon
Professional certificates*: Mastering Industry Analytics with STR
*Business field trips and professional certificates are subject to change during the program
Master of Science HES-SO in Global Hospitality Business 6
Semester 2
The Polytechnic University, School of Hospitality &
Tourism Management
During this semester, you will explore the core subjects of strategic
decision making within operations management: revenue, marketing,
and service quality management. You will learn how key concepts in each
subject area are practically applied in the rapidly changing hospitality
and tourism industry. You will also practice strategic decision making in a
regional context that considers contemporary issues affecting the evolution
and development of the hospitality and tourism industry in Asia.
Modules
Hours
Hospitality business strategies in Asia: China hotel
39
and tourism business studies
Quality service management for the hospitality
39
& tourism industry
Marketing management in the hospitality
39
& tourism industry
Revenue management in the hospitality industry 39
Business field trips*: Macau, Shanghai, Beijing
Professional certificates*: Doing deals and valuing hotels with HVS
*Business field trips and professional certificates are subject to change during the program
Master of Science HES-SO in Global Hospitality Business 7
Semester 3
University of Houston, Conrad N. Hilton College of Hotel &
Restaurant Management
Focusing on two of the world’s highly developed tourism markets, the
Americas and the Caribbean, this semester will develop your ability to
manage people and technology within a global organization. By exploring
the science and practice of leadership and organizational behavior, you will
build awareness of industry trends and develop your strengths as a leader.
Modules
Hours
Hospitality business strategies in the Americas
45
& the Caribbean
Innovative hospitality technologies 45
Organizational behavior and hospitality
45
leadership strategies
Variable module (based on current market needs) 45
Business field trips*: Washington DC, Mexico, Las Vegas
Professional certificates*:
The Hospitality Financial & Technology Professionals / UH Global Masters
Certification
*Business field trips and professional certificates are subject to change during the program
Master of Science HES-SO in Global Hospitality Business 8
Academic Business Project
The Academic Business Project aims to provide you with exposure to
real-world challenges in diverse business environments. Equivalent to
a master’s thesis, this academic project is conducted in collaboration
with global industry partners. You will work in teams to provide industry
partners with important insights and actionable solutions on hospitality
business issues, which often cross department functions (e.g. Marketing,
Finance, Operations) and are strategic in nature. Throughout this project,
you will learn to design solutions that involve multiple stakeholders and
that are based on a thorough, fact-based analysis.
Six Senses Hotels Resorts Spas has successfully wedded
the enjoyment of environment and surroundings with
responsibility to the planet and communities. Working
with master students on selected business projects
provides us with knowledge and expertise that allows Six
Senses to innovate our hospitality concepts.
Bernard Bohnenberger
President
Six Senses Hotels Resorts Spas
Master of Science HES-SO in Global Hospitality Business 9
Admission
Who we look for
We look for candidates with the intellectual capacity to handle a
challenging academic program and the interpersonal skills and customer
orientation necessary to succeed as future global hospitality managers.
You should demonstrate a good mix of the following qualities:
• Motivation and talent for the industry
• Academic abilities
• Work experience and leadership potential
• International outlook and cultural openness
Admission requiremens
A
cademic
A recognized bachelor’s degree in hospitality or tourism, or a related
field such as business management.
An excellent academic record (final GPA of 3.0 or above on a 4.0
cumulative average scale).
Professionnal
A minimum of one year of work experience in the hospitality or
tourism industry (including internships).
English language
For non-native English speakers: a minimum score of 100 on the
TOEFL or 7.0 on the IELTS exams.
Master of Science HES-SO in Global Hospitality Business 10
Admission Process
Your application must be submitted on the mgh.ehl.edu website
with the following documents:
• A CV or resume
• A motivation letter
• A copy of your transcripts and diploma in English
• Two recommandation letters
• TOEFL or IELTS test scores for non-native English speakers
• A copy of your passport
A fee of CHF 175.- must be paid via bank transfer to complete your
application. Please note that this amount is not refundable nor
transferable to another application.
Upon receipt of your full application, the Admissions Office will evaluate it
and decide if you are selected for the first of 2 interviews. Upon successful
completion of the first interview, a second interview will be organized with
one of the program’s partner universities. Interviews will be conducted by
video-conference or on campus. Within one month following the interview,
the Admissions Office will make a final decision and contact you with an
answer.
Application deadlines
The Admissions team operates on a rolling admissions process.
Candidates are encouraged to apply as early as possible. The final
deadline to submit your application is 1st of April.
The program starts in September each year.
Master of Science HES-SO in Global Hospitality Business 11
Tuition fees & expenses
Valid for September 2020 intake
Tuition & fees in CHF* in CHF* in CHF*
Polytechnic Houston
Ref. EHL University* University*
Compulsory expenses
Tuition 1 24,000 18,720* 20,500*
Facilities and services 2 2,270 - -
Prepaid food and beverage 3 1,620 - -
Field trips 4 7,000 3,640* 4,000*
Total 34,890 22,360* 24,500*
(*) The above fees apply to students seeking their degree from EHL.
Fees are in Swiss Francs and include VAT where applicable. All prices are indicative, subject to change and may also be adjusted depending on exchange rates. Chart uses 31.08.2017 exchange rates: 1
HKD=0.12 CHF, 1 USD =0.97 CHF. (1) – (4): see below
Estimated additional expenses
Additional living and travel expenses are estimated at CHF 1,800 per month on average
over the 16-month period, including on-campus accommodation, flights, health
insurance (5), local living taxes and inscription fees with the Swiss Authorities (6).
These prices are defined based on the inflation rate forecasted by the Swiss National Bank (BNS). If there is a strong variation, EHL will make adjustments accordingly. For further information please consult
our website: www.ehl.edu. This is a non-contractual document and is subject to modification. — August 2019
Master of Science HES-SO in Global Hospitality Business 12
Modules & Credits
Semester 1:
Ecole hôtelière de Lausanne
Hospitality Business Strategies in Europe, Middle East, and Africa provides students
with a framework to develop their analytical thinking, decision-making, and their
ability to deal with complex business situations in the hospitality industry.
40 course hours ECTS Credits: 4.5 / US Credits: 3
Hospitality Real Estate Finance & Investments is an analytically intensive
course that builds the fundamental understanding of debt and equity financing.
Independent of the ongoing debate on asset-heavy versus asset-light hospitality
enterprises, real estate decisions remain critical to hotel investment and finance.
40 course hours ECTS Credits: 4.5 / US Credits: 3
Advanced Corporate Finance & Concepts of International Finance provides a
thorough understanding of key financial decisions made by companies evolving
in an international environment. These include capital budgeting, debt and equity
raising and pay-out policies, as well as corporate strategy.
40 course hours ECTS Credits: 4.5 / US Credits: 3
Business Research Methods teaches students to carry out applied research in order
to help managers in their decision-making process.The course will make students
“statistically literate” in gaining a broad overview of the statistical landscape.
20 course hours ECTS Credits: 2.25 / US Credits: 1.5
Master of Science HES-SO in Global Hospitality Business 13
Project Management Tools teaches students how to manage a complex and
strategic business project. The content of this intensive course is organized
in two main areas. Students will learn how to apply core project management
techniques at any typical project phase, from project initialization and planning, to
monitoring of execution and closure.
20 course hours ECTS Credits: 2.25 / US Credits: 1.5
Business Field Trip: Europe aims to develop the students’ awareness of managerial
issues and challenges within varying competitive frameworks and cultural contexts.
The field trips bring to life themes developed within the academic curriculum.
Students will be able to evaluate and assess hospitality business issues across
European markets with varying infrastructures and cultural contexts.
80 course hours ECTS Credits: 6 / US Credits: 4
Master of Science HES-SO in Global Hospitality Business 14
Semester 2:
The Polytechnic University,
School of Hospitality & Tourism Management
Hospitality Business Strategies in Asia: China Hotel & Tourism Business Studies
will introduce the evolution, development, and contemporary issues of the
hospitality and tourism industry in China. Students will learn how to examine those
critical issues that are significant to the industry’s current and future development
from both practical and academic points of view.
39 course hours ECTS Credits: 4.5 / US Credits: 3
Marketing Management in the Hospitality & Tourism Industry is an essential
component of successful business operations. The purpose of this subject is to
provide students with the opportunities to learn the up-to-date principles and
theories in marketing at the management level.
39 course hours ECTS Credits: 4.5 / US Credits: 3
Revenue Management in the Hospitality Industry is designed to provide students
with knowledge of the fundamental concepts and applicable tools of revenue
management for the hospitality industry. The course will emphasize not only the
conceptual part of revenue management, but also the practical applications used
in the hospitality industry, especially hotel and restaurant industries.
39 course hours ECTS Credits: 4.5 / US Credits: 3
Quality Service Management for the Hospitality & Tourism Industry emphasizes
conceptual, analytical, and problem solving skills which integrate service
management models, service marketing, service quality, customer satisfaction,
and customer loyalty.
39 course hours ECTS Credits: 4.5 / US Credits: 3
Master of Science HES-SO in Global Hospitality Business 15
Semester 3:
University of Houston, Conrad N. Hilton College of
Hotel & Restaurant Management
Hospitality Business Strategies in the Americas & the Caribbean will help students
identify how a hospitality enterprise achieves and sustains a high level of success
and the role the general manager plays in this process. The course covers
analytical tools and conceptual frameworks necessary in formulating (analysis)
and implementing (action) strategy in the Americas and the Caribbean.
45 course hours ECTS Credits: 4.5 / US Credits: 3
Innovative Hospitality Technologies will familiarize students with the unique
role of IT in the value chains of hospitality businesses. Lectures, discussions,
case studies, hands-on projects, and guest speakers will reinforce the concepts
discussed in class.
45 course hours ECTS Credits: 4.5 / US Credits: 3
Organizational Behavior & Hospitality Leadership Strategies will explore
the science and practice of leadership, with an emphasis on leadership in
organizational settings. In order to evaluate various approaches to the study of
leadership, we will study leadership as it is played out in modern organizations,
fiction, drama, and in each student’s life.
45 course hours ECTS Credits: 4.5 / US Credits: 3
One additional variable module will be announced when starting the semester
in Houston. This module will change based on market evolution to give students
access to the latest trends of the hospitality industry. The module is mandatory.
Past courses include Wine appreciation and Market Analysis.
45 course hours ECTS Credits: 4.5 / US Credits: 3
Master of Science HES-SO in Global Hospitality Business 16
Academic Business Project
The Academic Business Project aims to provide students with exposure to real-
world challenges in diverse business environments. Equivalent to a master’s
thesis, the project mandates students to conduct an academic project in
collaboration with global industry partners. Students work in teams to provide
industry partners with important insights and actionable solutions on hospitality
business issues that are often transversal across functions (e.g. Marketing,
Finance, Operations) and of a strategic nature. Throughout this project, students
will learn to design solutions that involve multiple stakeholders and that are based
on a thorough, fact-based analysis.
The project calls on students to apply industry, academic, and personal
knowledge and skills acquired throughout the program to a real-life scenario.
It requires students to not only master distinct program course competencies,
but also provides an opportunity to further develop their skills through applied
learning and academic coaching.
A challenging element of the program, the project offers students a context for
autonomy, and fosters the development of intellectual skills and competences
that are essential to a leadership role in global hospitality business.
900 work hours ECTS Credits: 30 / US Credits: 20
Master of Science HES-SO in Global Hospitality Business 17
Ecole hôtelière de Lausanne (EHL) is a pioneer in
hospitality education since 1893. With undergraduate,
graduate and certificate programs, EHL offers students a
range of on-campus and online education opportunities
for different stages of their professional journey.
EHL is consistently recognized as the best hospitality
management school in the world with the highest
graduate employment rates in the industry.
Route de Cojonnex 18,
1000 Lausanne 25, Switzerland
Phone: +41 21 785 11 11
email:
[email protected] mgh.ehl.edu
This is a non-contractual document and is subject to modification. — August 2019
Master of Science HES-SO in Global Hospitality Business 18
