SECTION-A ( PERSONAL INFORMATION )
A-1 Respondents name:- __________________________
A-2 Respondents age :- __________________________
A-3 Gender MALE FEMALE
A-4 Where are you from :-_________________________
A-5 Education Qualification
Till 12th Graduate Post-graduate
Ph.D High-school Others-Specify
A-6 Do you Earn YES NO
Expenses A-8 your Average Monthly Spending on
durable goods and miscellaneous items
PHONE NO
SECTION-B (SHOPPING INFORMATION)
B-1 Do you shop online YES NO
B-2 How often do you shop online
Every week Every Second week
Every Month
Every Two Months Every Three Months
B-3 Do you Prefer Online shopping Over Offline
Shopping
YES NO
B-4 Which Website do you Regularly Use
AMAZON FLIPKART
MYNTRA OTHERS SPECIFY
B-5 Why Do You Prefer Online Shopping
Convience Low price Time Efficient
Better after sales Services More Choices
Availability Of Products Ease Of Purchasing
Better Quality Better information
B-6 No Of Hours You Spend Searching Before Buying a
Products
00-01 Hours 01-02 Hours 02-08Hours
08-16 hours 16-24 Hours More than 24
hours
B-7 Do You Search the Product Offline FirstYES NO
B-8 According to YOU is Online shopping Convient
YES NO
B-9 Why is online shopping convenient For YOU
Availability Of Product Ease of Transcation
More Choices More Information
B-10 How will you rate Online Shopping VS offline
shopping
SAME BETTER WORSE
B-11 What do you like about Online Shopping after sale
Services
Quick Response Better Guidance Addressal
B-12 What do you Don’t Like about Online Shopping
After sales Services.
Late Response Grievance Addressal
B-13 Do you find Products Online That are Not
Available Offline YES/NO
B-14 Does Online Shopping Gives you An Ease of
Purchasing YES/NO
B-15 Does Online Shopping provide you with Better
Quality items YES NO