Sharing Information To Those Who Need It To Perform Their Job
Sharing Information To Those Who Need It To Perform Their Job
PURPOSE OF COMMUNICATION:
Acquiring Information :
Disseminating Information :
Maintaining Relationship :
Building trust and rapport with people through effective and appropriate
communication.
Effective Communication :
o Accurate :
o Appropriate Channel :
This means selecting the right type of media and channel to convey the
message.
o Clear :
Message should be very clear as there will no reservation should left for a
receiver which will helps to eliminate all discrepancies between sender and
receiver.
o Appropriate Language :
The image and tone are portraying the beliefs and mindset of the sender which
can create a big impact in communication. The right image and tone ensure the
message will not misinterpreted.
PROCESS OF COMMUNICATION
Barriers To Effective Communication :
Noise.
Lack of Information.
Stereotyping.
Filtering Information.
Selective Perception.
BUSINESS COMMUNICATION
Definition :
Business communication is refer when the exchange of messages take place for
a commercial activity. Commercial activity include:
To make a decision
Ease of assimilation.
Cost-beneficial.
User-targeted.
Relevant.
Authoritative.
Open communication.