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Query Resolution Template

The user is reporting an issue where their clock is showing 00:00:00 in MockVita 2 after logging in, even though they rectified their local system time and cleared cache/history. They provide their CT/DT number and last login date and time, and note the troubleshooting steps already taken, requesting support by email with their Helpline ID.

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Mansi A
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0% found this document useful (0 votes)
267 views

Query Resolution Template

The user is reporting an issue where their clock is showing 00:00:00 in MockVita 2 after logging in, even though they rectified their local system time and cleared cache/history. They provide their CT/DT number and last login date and time, and note the troubleshooting steps already taken, requesting support by email with their Helpline ID.

Uploaded by

Mansi A
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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TCS CodeVita Season 9 - Query Resolution

Please provide CT/DT Number DT20206886145


Last Login Date and Time
(www.tcscodevita.com) 18th July 2020 11:34am
Describe Error/Issue in Detail. Please attach
error screenshot in the mail. Also provide the
full Question Name(Question A or B is not apt In MockVita 2, Since I have
description), if applicable. logged in, my clock is showing
my time as 00:00:00.

I rectified my local system


Please mention the troubleshooting measures time. I cleared browse cache
undertaken and files history. Then I
(As per instructions given in the FAQ PDF on logged out and logged in
your registered email id ID from again, but still my clock is
[email protected]) showing my time as 00:00:00

Please note: In order to serve you better and on-time, only queries sent in
above format will be responded.
Helpline ID - [email protected]

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