COMPETENCY-BASED LEARNING MATERIAL

Grade Level:
11
Quarter number 1
Qualification
Title:
COMPUTER SYSTEMS SERVICING NC II
Unit of USE HAND TOOLS
Competency:

Module Title:

USING HAND TOOLS

 HOW TO USE THIS COMPETENCY-BASED LEARNING MATERIAL

Welcome!

The unit of competency, “Use hand Tools” is one of the competencies of

Computer Systems Servicing NC II, a course that comprises the knowledge, skills
and attitudes required for a graduate of this course to possess.

The Module, Using Hand Tools, contains training materials and activities for
you to complete.

You are required to go through a series of learning activities in order to

complete each learning outcome of the module. In each learning outcome, there are
Information Sheets, Self-Checks and Job Sheets. Follow these activities on your
own and answer the questions that are given. Then, ask for the answer key from
your instructor and check your work honestly. If you have questions, please don’t
hesitate to ask your facilitator for assistance.

This learning material was prepared to help you achieve the required
competency in Using Hand Tools. This will be the source of information for you to
acquire the knowledge and skills in this particular module independently and at
your own pace with less supervision.

In doing the activities to be completed as required in this module, please be

guided by the following:

Talk to your trainer and agree on how you will both organize in taking this
module. Read through the module carefully.

Work through all information and complete the activities in each section.
Read the information sheets and complete the self-checks provided.

Most probably your trainer will also be your supervisor or manager. He/she is
there to support you and show you the correct way to do things. Ask for help.

Your trainer will tell you about the important things you need to consider
when you are completing the activities and it is important that you listen and take
notes.

You will be given plenty of opportunities to ask questions and practice on the
job. Make sure to practice your new skills during regular work shifts. This way you
will improve both your speed and memory and also your confidence.
 Use the Self-Check, and Task Sheets at the end of each section to test your
own progress. Use the performance Criteria Checklist or Procedural Checklist used
after the sheet to check your own performance.

When you feel confident that you have sufficient knowledge and skills, ask
your instructor to evaluate you. The results of your assessment will be recorded in
your Progress Chart and Accomplishment Chart.

You need to complete this module before you can perform the next common
competency module.
 MODULE CONTENT

QUALIFICATION : Computer Systems Servicing NC II

UNIT OF COMPETENCY : Use hand tools
MODULE TITLE : Using hand tools
NOMINAL DURATION : (48 Hours)

Introduction:
This unit covers the knowledge, skills and attitudes on the safe use, handling
and maintenance of tools.

LEARNING OUTCOME 1:
Plan and prepare for task to be undertaken

ASSESSMENT CRITERIA:
1. Tasks to be undertaken are properly identified.
2. Appropriate hand tools are identified and selected according to the
task requirements.

Contents:
1. Identifying and selecting different types and uses of hand tools.
2. Uses of different hand tools.

CONDITIONS:
Students/Trainees must be provided with the following:
 CBLM
 screw drivers
 pliers
 punches
 Wrenches, files
 LEARNING EXPERIENCES
Learning Activities Special Instructions
Proper Discussion
Answer Self-Check Compare your answer with Answer
Key

Perform the Job Sheet 1.4-1 Be sure to go over the Information

Sheets before performing the task.
Your trainer will evaluate your work
using the performance checklist.

Proper Discussion
Plan and prepare for task to be undertaken
Learning Objective/s:
After reading this INFORMATION SHEET, YOU MUST be able to:

1. identify the task to undertake properly

2. give the importance of planing and preparing task to be undertake
3. demonstrate appropriate use of hand tools according to the task
requirements

Hand Tools

A hand tool is a device for performing work on a material or a physical system

using only hands. The hand tools can be manually used employing force, or
electrically powered, using electrical current. Examples of Hand Tools:
1. Flat head screwdriver – used to loosen or tighten slotted screws.
picture
2. Philips head screwdriver – used to loosen or tighten crosshead screws.
picture
 3. Torx screwdriver - used to loosen or tighten screws that have a star-like
depression on the top, a feature that is mainly found on laptop.
picture
4. Hex driver – sometimes called a nut driver, is used to tighten nuts in the
same way that a screwdriver tightens screws.
picture
5. Needle-nose plier – used to hold small parts.
picture
6. Wire cutter – used to strip and cut wires.
7. Tweezers – used to manipulate small parts.
8. Part retriever – used to retrieve parts from location that are too small for
your hand to fit.
9. Flashlight – used to light up areas that you cannot see well.

Preparing for the task to be undertaken

1. How do you select the best tool for the job?

First, know and understand in detail the scope of work to be

accomplished;

picture

second, plan for the scope taking into account the sequence of tasks.

picture

2. Selecting the best tool for each task requires training in the proper use of
the tools, field experience in their safe use, and following the
manufacturer’s guidance and instructions for that specific tool.

Picture

What is scope?

Scope means aim/target

 Self-Check

A. Direction: write TRUE if the statement is correct and FALSE if the

statement is not correct.

1. Flat head screwdriver is used to loosen or tighten slotted screws.

2. Philips head screwdriver is used to loosen or tighten crosshead screws.
3. Torx screwdriver is used to loosen or tighten screws that have a star-like depression on the top, a
feature that is mainly found on laptop.
4. Hex driver is sometimes called a nut driver, is used to tighten nuts in the same way that a screwdriver
tightens screws.
5. Needle-nose plier is used to hold small parts.

Matching Type

B. Direction: Match column A with the correct answer on column B, write only the letter of ypur
answer on a separate sheet of paper.
Column A Column B
1. Flat head screwdriver a. Sometimes called a nut driver, is used to
tighten nuts in the same way that a
screwdriver tightens screws.
2. Philips head b. Use to hold small parts.
screwdriver

3. Torx screwdriver c. Use to strip and cut wires.

4. Hex driver d. Use to light up areas that you cannot see well.
5. Needle-nose plier e. Use to loosen or tighten crosshead
screws.
6. Wire cutter f. Use to retrieve parts from location that
are too small for your hand to fit.
7. Tweezers g. used to loosen or tighten slotted screws
8. Part retriever h. Use to manipulate small parts.
9. Flashlight i. A device for performing work on a
material or a physical system using only
hands.
10. Hand Tool j. Use to loosen or tighten screws that
have a star-like depression on the top, a
feature that is mainly found on laptop.
 Answer Key

A.

1. TRUE

2. FALSE

3. FALSE

4. TRUE

5. TRUE

B.

1. TRUE

2. FALSE

3. FALSE

4. TRUE

5. TRU

6. P

7. [

8. [

9. Oo

10.

INFORMATION SHEET 1.4-2

Procedures in Installing Application Software

Learning Objective/s:
After reading this INFORMATION SHEET, YOU MUST be able to:
 1. Identify the specific application software for installation
2. Demonstrate the installation process in installing.

Introduction
Software generally refers to any type of executable code that can be launched
in a computer system. It is designed to implement and complete specific functions
that are required by the user in his activities. Software can be developed and
distributed freely (freeware) by programmers in various communities and forums, or
they can be sold commercially either online or in computer stores by software
companies like Microsoft, Adobe, and Sony among others. Some computer experts
believe that software can be categorized as general application (can be installed and
used by any organization) or customized (developed to cater to the specific needs of
a particular group or enterprise). General application software like the Microsoft
Office Productivity Suite for example can also be customized and tailor fitted to the
needs of a specific organization. This is done by using macro commands and a bit
of programming. And there some materials needed run/operate this software:
Computer, CD/DVD drive, Installation disc, internet connection, and web browser.

There are some steps to be follow to consider that specific software is

consider as running/operating in a computer systems.

1. The first most important step in software installation is to verify that the
target system meets the general hardware requirements of the application.
Beginning the installation in a computer machine which does not possess
the minimum requirements can lead to either an unsuccessful installation or
failure of the program to run after installing it.
2. Since programs in general are written to be Operating System dependent,
make sure that the version of the application you are installing corresponds
to the Operating System platform running on your machine.
3. Aside from the general hardware requirements, some computer programs
also have software requirements prior to installation. Double check if you
need to update or upgrade your Operating System or if there is a need to
download other tools or utilities.
4. Once all the initial requirements have been met, make sure that there are no
unnecessary programs running before beginning the installation procedure.
In some instances, applications may require that the antivirus programs be
disabled. Make sure that you are installing a legitimate application before
disabling your protection software.
5. Software installation can be done either from the Internet (skip to step 8) or
from an installation disc provided by the software manufacturer. To install
from the disc, simply open the CD or DVD drive and insert the installer.
6. A setup wizard window should be launched. In case there is none, open the
Explorer and navigate to the optical drive. Double click on either the
AUTORUN or Setup file.
7. Once the wizard is running, simply follow the prompts until the installation
process is completed. For novice users, accept the default values to minimize
potential problems during the procedure. Jump to step 10.
 8. For installation from the Web, launch your browser application and
download the setup file to your hard drive.
9. After completion of the downloading process, run the setup program to
execute the setup wizard that will handle the automatic installation of the
software. Do step 7.
10. After the installation procedure has been completed and the setup wizard
has terminated, reboot your machine before launching the newly installed
software.

Installation Process for MS Office 2010

As we reported earlier, Microsoft Office 2010 RTM has been released and is now

available for purchase. Office 2010 packs-in a host of new features and sports an
enhanced user interface.

Installing Office 2010 is simple and is pretty much similar to Office 2007
installation procedure. Users who are switching from Office 2007 will definitely
enjoy the improved UI and added features in the latest version of Office.

Before you begin installing Office 2010, please make sure that your PC meets the
minimum system requirements of Office 2010:

 5oo MHz or higher processor

 256 MB of RAM; 512 MB recommended
 3.5 GB of minimum disk space
 Windows XP SP3 (supports only 32-bit Office), Vista SP1, Windows 7, Server
2003, Server 2008, Server 2008

Note that 1 GHz processor is required to run Outlook with Business Contact
Manager.

If your PC meets the minimum requirements, complete the below mentioned

steps to successfully install Office 2010 on your PC.

Step 1: Insert Office 2010 CD/DVD into the optical drive. If the Office setup
doesn’t start automatically, open My Computer, double-click on CD/DVD drive and
then double-click on Setup.exe file to kick-start the installation.
 Step 2: Enter the 25-character product key printed on your Office 2010
product box and then click Continue button.

Step 3: Check I accept the terms of this agreement box and then click
Continue button to proceed to the next step.
 Step 4: Here, you have two options: Install Now and Customize. Clicking
the Install Now button will begin installing Office 2010 on your Windows drive. If
you don’t have enough free space (at least 4GB for Professional Plus) on your
Windows drive, click Customize button to select a different drive as installation
location.

The Customize option also lets you select the Office applications that you
want to install. Useful option if you want doesn’t want to install one or two Office
applications in the suite. Finally, click Install button to begin installing the Office
product.
 How to change Office 2010 color scheme and how to import or export ribbon
and toolbar customization in Office 2010 guide might also interest you. We also
suggest you download the free Getting Started with Office 2010 e-book from
Microsoft to explore the new features and options introduced with Office 201o.

Installation Process for Anti-Virus (Kaspersky)

If you purchased a retail version of Kaspersky Internet Security 2015 (on a CD)

and the installation started automatically after you have inserted the CD into the
drive, skip to the Step 2.
If you purchased Kaspersky Internet Security 2015 online or the installation CD
did not start, go to the Step 1 of the instruction below. 

Standard installation
 Step 1. When you buy Kaspersky Internet Security 2015 in an Internet store,
you get a link to the installation file which needs to be launched manually. Manual
start is also needed if for some reason the Kaspersky Internet Security
2015 installation CD did not start automatically. 
Download the application installer by following a link provided by your online
store, or find it on the Kaspersky Lab website. For instructions on how to download
a file, click a link that refers to your operating system:
 Windows 8
 Windows 7
 Windows Vista

Step 2. In the Kaspersky Internet Security - Multi-Device window, click Install

protection for your Windows.

Step 3. The installation wizard's welcome screen will appear.

 We recommend that you participate in the Kaspersky Security Network program.
Participation in the program entails sending information about new threats detected
on your computer to Kaspersky Lab, sending a unique identifier associated with
your computer for Kaspersky Internet Security 2015, and information about your
system. We guarantee that no personal information will be sent. Please click the
respective link in the wizard's window and read the Kaspersky Security
Network statement. Leave the check box selected if you accept the statement.
By clicking the Install button, you accept the terms of the End User License
Agreement. Please click the respective link in the wizard's window and read the
agreement carefully before installing the product.
 If you are installing the application under Windows Vista 7, Windows 8,
or Windows 8.1, you may see a notification from the User Account Control
(UAC) service after you click the Install button. To proceed with the installation,
enter your administrative password (if needed) and click Yes in the User account
control window.

If you have removed incompatible third-party software before

installing Kaspersky Internet Security 2015 but the incompatible software error
message appears, you can skip the incompatible software check.
 Step 4. Wait for the installation to complete. Make sure that the check box Run
Kaspersky Internet Security is selected and click the Finish button to complete the
installation.

When Kaspersky Internet Security 2015 has been installed under Windows

8/8.1, you will be offered to install a free Kaspersky Now application. 
 After you have installed and run Kaspersky Internet Security 2015, activate a
commercial license.

Self-Check 1.4-2

I- True or False.
 Direction: write TRUE if the statement is correct and FALSE if the statement
is not correct.

1. The first most important step in software installation is to verify that the
target system meets the general hardware requirements of the application.
Beginning the installation in a computer machine which does not possess the
minimum requirements can lead to either an unsuccessful installation or
failure of the program to run after installing it.
2. Since programs in general are written to be Operating System dependent,
make sure that the version of the application you are installing corresponds
to the application software platform running on your machine.
3. Software installation can be done either from the Internet (skip to step 8) or
from an installation disc provided by the software manufacturer. To install
from the disc, simply open the CD or DVD drive and insert the installer.
4. A setup wizard window should be launched. In case there is none, open the
Explorer and navigate to the optical drive. Double click on either the
AUTORUN or Setup file.
5. After the installation procedure has been completed and the setup wizard has
terminated, the machine before launching the newly installed software, they
will disappear.

II- Enumeration

Direction: Enumerate the steps in installing different application software

specified below.

1. Installing MS Office 2010

2. Installing Anti-Virus (Kaspersky)

Answer Key 1.4-2

I- True or False

1. TRUE

2. FALSE

3. TRUE
 4. TRUE

5. FALSE

II- Enumeration:

1. MS Office 2010 Installation

a) Insert Office 2010 CD/DVD into the optical drive. If the Office setup
doesn’t start automatically, open My Computer, double-click on
CD/DVD drive and then double-click on Setup.exe file to kick-start
the installation.
b) Enter the 25-character product key printed on your Office 2010
product box and then click Continue button.
c) Check I accept the terms of this agreement box and then click
Continue button to proceed to the next step.
d) Here, you have two options: Install Now and Customize. Clicking
the Install Now button will begin installing Office 2010 on your
Windows drive. If you don’t have enough free space (at least 4GB for
Professional Plus) on your Windows drive, click Customize button to
select a different drive as installation location.
2. Anti-Virus Installation

a) When you buy Kaspersky Internet Security 2015 in an Internet

store, you get a link to the installation file which needs to be
launched manually. Manual start is also needed if for some reason
the Kaspersky Internet Security 2015 installation CD did not start
automatically. 
b) In the Kaspersky Internet Security - Multi-Device window,
click Install protection for your Windows.
c) The installation wizard's welcome screen will appear.
d) Wait for the installation to complete. Make sure that the check box Run
Kaspersky Internet Security is selected and click the Finish button to
complete the installation.
 JOB SHEET 1.4-1

Title: Application Software

Performance Objectives: Using the given tools, segregate the following

according to its classification.

Supplies and Materials: MS Office 2010 DVD package/download software

in MS Office 2010/bootable MS Office 21010.

Tools and Equipment: Computer Hand tools

Steps/Procedure:

1. Insert Office 2010 CD/DVD into the optical drive properly.

2. Enter the 25-character product key printed on your Office 2010
product box and then click Continue button.
 3. Check I accept the terms of this agreement box and then click Continue
button to proceed to the next step.
4. Here, you have two options: Install Now and Customize. Clicking
the Install Now button will begin installing Office 2010 on your
Windows drive.
5. Present your output as fig. 1 shown.

FIG. 1

Assessment Methods:

Demonstration using the Performance Criteria Checklist

 Performance Criteria Checklist
Job Sheet 1.4-1

Trainee’s Name:_____________________________ Date:_________________________

Task: Application Software

Criteria Yes No

1. Did the candidates insert Office 2010 CD/DVD

into the optical drive properly?

2. Did the candidates enter the 25-character

product key on your Office 2010 product box?

3. Did the candidates accept the terms of this

agreement box?

4. Can candidates begin use Office 2010 on your

Windows system?

5. Did the candidates present the output

correctly?
 Bibliography

1.