Scribd
Upload
42 views

MOB Assignment 1 - Group 07

Abusive supervision can cause employees to remain silent and avoid voicing opinions or sharing ideas. Employees who experience abusive supervision develop negative attitudes and job dissatisfaction, impacting both their work and mental health. When supervisors create an unethical work environment without safety, it discourages employee voice and promotes silence. The 2012 dispute at a Maruti Suzuki plant in India provides an example, where unfair treatment of laborers led to strikes and injuries over issues like pay cuts, lack of safety equipment, and resistance to a new labor union.

Uploaded by

Vivek Rana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
42 views

MOB Assignment 1 - Group 07

Abusive supervision can cause employees to remain silent and avoid voicing opinions or sharing ideas. Employees who experience abusive supervision develop negative attitudes and job dissatisfaction, impacting both their work and mental health. When supervisors create an unethical work environment without safety, it discourages employee voice and promotes silence. The 2012 dispute at a Maruti Suzuki plant in India provides an example, where unfair treatment of laborers led to strikes and injuries over issues like pay cuts, lack of safety equipment, and resistance to a new labor union.

Uploaded by

Vivek Rana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

Relationship between abusive supervision and employees' silence and voice

behavior
Prepared for: Ajay K Jain

Prepared by: Group 07

About the topic:

According to the article in The Journal of Social Psychology it has been found that abusive supervision has
caused detrimental effects on employee relations and has been instrumental in employees’ silence behavior to
avoid conflict. An employees’ silence or voice behavior is proactive and discretionary in nature and it is not
mandated by the organization. Employees get negative attitude and dissatisfaction towards their job and
organization after interacting with abusive supervisors. This not only affects their jobs but their mental health
as well. Employees’ voice means expressing work-related opinions and ideas, while employees’ silence refers to
withholding of ideas and information. It is imperative for the supervisors to create safe and ethical
organizational environment for the employees otherwise the abusive environment brings out a negative
influence on the employees’ voice and silence.

Company Name: Maruti Suzuki India Limited

Maruti Suzuki India Limited, also known as Maruti Udyog Limited, is one of the largest automobile
manufacturing companies established in 1981. It got merged with Suzuki in 1982 and currently Suzuki Motor
Corporation owns 56.21% of its share. As of July 2018, it had a market share of 53% of the Indian Passenger car
market. Maruti Suzuki has 1,820 sales outlets which operates in 1,471 cities in India.

The Manessar Scandal

From July 2 to July 16, the Manessar Maruti Plant saw several severe strikes by the labourers and finally on 18 th
July 2012 a dispute broke out at the Maruti labor plant leading to 96 staffs getting injured and the death of a
Human Resource Manager. The main reasons for the strikes were the unfair labour policies of the company as
well as its resistance to a newly founded trade union. The laborers were facing abuse in terms of unequal pay
scale with half of his salary of the day being cut even if he is one minute late. The plant lacked necessary safety
implementation such as gloves and also the working condition of the plant was miserable. To cater such issues
the laborers planned to come up with a new union named as MSEU. But the management was against this
union as they thought it will restrict their power. The management was also not ready to listen to the problems
of the laborers and there was a huge communication gap among the laborers and the management with a lot of
false news floating across the plant.

Prominent Data:

Number of staffs injured- 96, Losses incurred by the company: - Revenue Loss- $11.81 million, Operating profit
Loss- $1.3 million, Production Loss- 1200-1400 units daily, Total loss estimated- Rs 6 billion, Workers on strike-
2000, workers who lost their job- 500

Worker’s Demand:

Monthly Conveyance Allowance-Rs. 10,000, Laundry Allowance- Rs. 3,000

You might also like