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Reported Speech Exam 11th

The document contains 15 sections with customer statements and multiple choice responses identifying the correct way to report the customer's statement. The statements concern issues with domains, accounts, file uploads, credit cards and other customer service matters. The correct responses identify the appropriate use of verb tenses, pronouns and punctuation to accurately report what was said by each customer.

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mishell
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120 views

Reported Speech Exam 11th

The document contains 15 sections with customer statements and multiple choice responses identifying the correct way to report the customer's statement. The statements concern issues with domains, accounts, file uploads, credit cards and other customer service matters. The correct responses identify the appropriate use of verb tenses, pronouns and punctuation to accurately report what was said by each customer.

Uploaded by

mishell
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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 1. Robert said, "I want to renew my domain.

o A. Robert said that I want to renew my domain.


o B. Robert said that he wanted to renew his domain.
o C. Robert said that he will renew his domain.
o D. Robert said that he renews his domain.
 2. Gina said, "I am unable to upload files using FTP."
o A. Gina said that she was unable to upload files using FTP.
o B. Gina said me that she is unable to upload files using FTP.
o C. Gina said that we are unable to upload files using FTP.
o D. Gina said I was unable to upload files using FTP.
 3. Tania said, "Could you change my domain name?"
o A. Tania asked if she could change the domain name.
o B. Tania asked if we could change her domain name.
o C. Tania said if I can change my domain name?
o D. Tania wanted to know if she can change her domain name.
 4. Jerry said, "I want to renew my account."
o A. Jerry said that he wanted to renew his account.
o B. Jerry said that he will renew his account.
o C. Jerry said that I wanted to renew my account.
o D. Jerry said he wanted to renewed his account.
 5. Tom said, "Why did you charge me?"
o A. Tom asked that why have you charged me.
o B. Tom asked why we had charged him.
o C. Tom asked why we charge him.
o D. Tom asked if we charged him.
 6. Nancy said, "I need extra disk space."
o A. Nancy said that she needed extra disk space.
o B. Nancy said that she would need extra disk space.
o C. Nancy said that I need extra disk space.
o D. Nancy said that she may need extra disk space.
 7. Jenna said, "I will update my credit card details within 2 days."
o A. Jenna said me that she will update her credit card details within 2 days.
o B. Jenna said that she is updating her credit card details within 2 days.
o C. Jenna said that she will need to update her credit card within 2 days.
o D. Jenna said that she would update her credit card details within 2 days.
 8. Pluto said,"I don't want to continue with this membership."
o A. Pluto said that he don't want to continue with this membership.
o B. Pluto said that he did not want to continue with that membership.
o C. Pluto said that he does not wanted to continue with this membership.
o D. Pluto said that he will not want to continue with that membership.
 9. Camy said, "Why are my e-mails bouncing back?
o A. Camy wanted to know why were her e-mails bouncing back.
o B. Camy wants to know why my e-mails are bouncing back.
o C. Camy said that why her e-mails are bouncing back.
o D. Camy siad that my e-mails are bouncing back.
o
 10. "How much does it cost?" asked Carlos.
A. Carlos asked how much cost.
B. Carlos asked how much it cost.
C. Carlos asked how much it had cost.
 11. "Who wants some more yoghurt ice cream?" asked Mum.

A. Mum asked who want some more yoghurt ice cream.


B. Mum asked who wants some more yoghurt ice cream.
C. Mum asked who wanted some more yoghurt ice cream.

 12."Where do bears live?" asked George.


 

           A   George asked where lived bears.


 
           B   George asked where bears lives.
 
           C   George asked where bears lived.

 13. "Has Sarah ever been to Siena?" he asked.


 
 
           A   He asked whether Sarah had ever been to Siena.
 
           B   He asked whether Sarah had never been to Siena.
 
C. He asked whether Sarah has ever been to Siena.

 14. "Are they French or Canadian?," asked Charlie.

A. Charlie asked if they were French or Canadian.

B. Charlie asked if they is French or Canadian.

C. Charlie asked if they be French or Canadian.

 15. "Can they play the piano?" she asked.


A . She asked if they could play the piano.
B. She asked whether they can play the piano.
C. She asked if they can play the piano.

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