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Aspen Technology Platform Support: January 2020

This document summarizes Aspen Technology's platform support strategy and plans. It focuses on supporting Windows and Intel processors as these are dominant for its products. It currently supports Windows and SQL Server through their extended support dates. It lists specifically supported operating system and SQL versions for the latest V11.1 release. Tables outline the roadmap for dropping support for aging platforms over time to prepare customers to migrate.

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115 views4 pages

Aspen Technology Platform Support: January 2020

This document summarizes Aspen Technology's platform support strategy and plans. It focuses on supporting Windows and Intel processors as these are dominant for its products. It currently supports Windows and SQL Server through their extended support dates. It lists specifically supported operating system and SQL versions for the latest V11.1 release. Tables outline the roadmap for dropping support for aging platforms over time to prepare customers to migrate.

Uploaded by

ruzovafshion
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Aspen Technology Platform Support

January 2020
Aspen Technology is committed to providing timely releases of high-quality software products on
current computing platforms that are well-suited for our products. We monitor industry trends and
customer needs in order to select the most effective computing platforms to certify and support,
periodically eliminating support for aging platforms and adding support for new platforms. This
document provides a high-level summary of our current platform support strategy and near-term plans.

Aspen Technology General Platform Support Strategy


We focus on support of the Windows operating system, running on x64 processors from Intel. These are
the dominant platforms for our products.

Currently, Aspen Technology’s Microsoft support plan anticipates supporting the elements Windows
Desktop & Server, Office, and SQL Server through the extended Microsoft support end date. For
example:
• When Microsoft dropped support for Windows 7 on January 14, 2020, AspenTech dropped
support as well.
• Microsoft SQL Server versions that are supported include support for service packs (SP’s) or
cumulative patches (CU’s) that Microsoft supports with these SQL Server versions.

Part of this plan assumes potential exceptions to occur, one example is if performance issues are
identified.

Aspen’s test environment methodology is to utilize updates to 3rd party software that is updated
periodically (for example, Windows, Office 365 and SQL Server SP’s/CP’s) on a representative sample of
ENG, MSC and APM products upon notification by the 3rd party (for example, new Security Bulletin
availability by Microsoft and new SP’s/CU’s). The test environments and systems are updated and
observed while the application is under test and are subsequently qualified. It is possible that after a
particular version of an Aspen product is qualified with one of these updates, subsequent updates may
contain functional and implementation differences that may introduce incompatibilities with the Aspen
product. If that happens, contact Aspen Support and we will work with the 3rd party to resolve the issue.
Note: If customers want to upgrade to a new version of Windows (i.e., upgrading from Windows 7 to
Windows 10), a new installation of AspenTech products will be required.

Aspen Technology V11.1 Supported Platforms


V11.1 is the latest Aspen Technology release. The specific operating system and SQL versions supported
by each Aspen Technology product can be found under the V11 option on the platform support web
page: https://www.aspentech.com/en/platform-support

Platforms to be Dropped
The tables below summarize the platform support roadmap for our products. Please review the tables
for all platform changes and begin migrating away from these platforms to prepare for migration to
future releases.

✓ Supported
 Support Dropped
 Supported with known issues

Table 1: AspenTech Roadmap – Windows

Version of AspenTech software Year of Microsoft’s extended support


end
Windows
V8.8 V9 V10 V11 2020 2021 2022 2023
Version
Client

Windows 10 64-  ✓ ✓ ✓ ✓ ✓ ✓ ✓
bit
Windows 8.1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
Update 1 64-bit
Windows 7 SP1 ✓ ✓ ✓ ✓    
64-bit
Windows 7 SP1 ✓       
32-bit
Server

Windows Server ✓ ✓ ✓ ✓
2019
Windows Server ✓ ✓ ✓ ✓ ✓ ✓
2016
Windows Server ✓ ✓ ✓ ✓ ✓ ✓  
2012 R2
Windows Server ✓ ✓ ✓ ✓    
2008 R2 SP1

Table 2: AspenTech Roadmap – Microsoft Office

Version of AspenTech Year of Microsoft’s extended


software support end
Office Version V8.8 V9 V10 V11 2020 2021 2022 2023
Office 2019 (32-bit)   ✓ ✓ ✓ ✓
(64-bit V11+))
Office 64-bit (365 ✓ ✓ ✓ ✓ ✓
and 2016, 2019)
Office 365 click-to-   ✓ ✓ ✓ ✓ ✓ ✓
run 32-bit

Office 2016 32-bit   ✓ ✓ ✓ ✓ ✓ ✓


Office 2013 SP1 32- ✓ ✓ ✓ ✓ ✓ ✓ ✓ 
bit
Office 2010 SP2 32- ✓ ✓ ✓ ✓    
bit

NOTES:

• Using Office 365 click-to-run, you must ensure that the Office 2016/2019 installation is
complete before installing AspenTech products.

Table 3: AspenTech Roadmap – Microsoft SQL Server

Year of Microsoft’s extended support


Version of AspenTech Software
end
SQL Server
V8.8 V9 V10 V11 2020 2021 2022 2023
Version
SQL Server
2019 ✓ ✓ ✓ ✓
SQL Server ✓ ✓ ✓ ✓ ✓
2017
SQL Server
✓ ✓ ✓ ✓ ✓ ✓
2016
SQL Server
✓ ✓ ✓ ✓ ✓ ✓ ✓
2014
SQL Server
✓ ✓ ✓ ✓ ✓ ✓  
2012
SQL Server
2008 ✓ ✓ ✓     

**Aspentech Disclaimer

Aspen Technology may provide information regarding possible future product developments including
new products, product features, product interfaces, integration, design, architecture, etc. that may be
represented as “product roadmaps or product visions.”
Any such information is for discussion purposes only and does not constitute a commitment by Aspen
Technology to do or deliver anything in these product roadmaps or otherwise.

Any such commitment must be explicitly set forth in a written contract between the customer and
Aspen Technology, executed by an authorized officer of each company.

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