I - 2.

LESSON 2

Computer Hardware
and Software
Now that you know a little bit about the history of computers and how they are
useful in various work situations throughout the world, this lesson will tell you
what makes up today’s personal computer (PC). You learn about basic
computer hardware and the importance of keeping your computer and its data
safe. Next, you learn all about operating systems—the software that makes it
possible for you to use your computer—with a focus on Microsoft Windows
XP. Finally, you learn about applications software and how a computer
network operates

Most computers on the market today have the following components: a

processor, RAM, a monitor, a hard disk drive, a keyboard, a mouse, a CD-
ROM drive, a sound card, and a modem. In addition, you might want or need
components that aren’t part of your computer’s package, such as a DVD drive,
Zip drive, printer, and scanner. The rest of this lesson explains what these
components, usually called peripherals, are and how they are used.

Most computers come with a mouse. A mouse is just a pointing device for
selecting items on the screen. Some designs are different, including the mouse
with a small wheel with which you can do some added tricks. An alternative to
the mouse is a track ball, a stationary cradle containing a ball that you roll with
your fingertips. Laptop computers offer another alternative, the touchpad—a
pressure-sensitive surface built into the keyboard console. It lets you move your
cursor by tracing your finger on the touchpad itself.

This mouse is designed to fit the shape of a human hand and contains a wheel
for extra functionality.
I - 2.2 Computer Fundamentals

The computer keyboard is one of the basic ways of entering information into
the computer, so most computers have one except certain types of handheld
devices. If you’ve used a typewriter, you can use a computer keyboard.
Keyboards come in a variety of styles. The Microsoft keyboard shown below
has an ergonomic design that reduces the muscle and tendon strain in the
wrists, arms, and elbows.

The optimized keyboard helps reduce the stress on wrists, arms, and elbows.

Monitors are a requirement, so they are often included as standard equipment,

but not always. Today, monitors are available in all price ranges. Most people
think the bigger the monitor, the better, as long as it fits within their allotted
budget range. Granted, bigger is more expensive, but today a 17-inch monitor
doesn’t cost much more than a 15-inch monitor and the difference is more than
worth it. The more screen space you have, the easier it is to work with your
applications on the computer. Remember, however, that the bigger the display,
the larger the tube. A larger tube takes up more room on your desk. (Many
manufacturers do offer short-tube monitors that don’t eat up a lot of desktop
real estate.)
Part I: Lesson 2 Computer Hardware and Software I - 2.3

It’s not fancy, but this typical computer monitor is all you need.
A good choice when your desk space is at a premium is the flat-panel display,
or LCD monitor. An LCD is a tubeless monitor that uses a liquid crystal
technology. These monitors require much less desk space, and the absence of a
picture tube means lower power consumption and less heat thrown off in your
room. The cost is higher than that of a traditional monitor, but the prices are
coming down.

This comes as standard with most computers. For many years, the floppy disk
was the way to give someone a document from your machine. You copied the
information to the floppy and passed the floppy on. Then came the Internet and
networking, which are new and convenient ways to exchange information.
Floppy drives are a common way of backing up files.

Almost all computers have CD drives as standard equipment. Most software

today is shipped on CDs, as are all the essential learning programs, games, and
reference tools such as Microsoft Encarta, an encyclopedia. A CD drive also
allows you to use CDs (short for compact disc) with your computer. CD drives
are rated by the speed at which they can access information on the CD,
indicated with a number like 12x, 20x, 32x, or 40x, which is read as “40
speed.”
CD drives come in two types: read-only and recordable. With the read only
model, you can’t save or store any of your own information on a normal CD.
Such a CD drive is the computer equivalent of a stereo record that can also hold
I - 2.4 Computer Fundamentals

text and graphics. Recordable CD drives allow you to copy information to them
as you would to floppy disks.

A sound card is like your stereo amplifier at home, although it does

considerably more than that! Unless you open your computer, you won’t see
your computer’s sound card, and if you don’t have one, you won’t be able to
hear any of the sounds a computer is capable of generating. Most computers
come equipped with sound cards.
A description of a sound card can be confusing because it has so many
incomprehensible-sounding features: MIDI libraries, MIDI interface, sampling
capabilities, and audio playback rates. Despite the confusing jargon, you want a
sound card that supports the latest standards and features if possible. When a
PC is described as a multimedia PC, it will include a sound card. If you’re not
buying a new computer or are simply upgrading your existing sound card, look
for the most common features across the different brands.

With a sound card, a CD drive, and speakers, you can play regular audio CDs
on your computer and enjoy many of the other audio features of the
applications on your computer. But as with your stereo, you can’t hear anything
unless you have speakers! Most likely, your computer will come with speakers.
Speakers come in all price ranges, but even the less expensive ones work well.
The speakers plug into the back of your computer, and look similar to the ones
shown below.

With these speakers, you can hear music and other special audio, as well as the
everyday reminders and warning sounds your computer makes.
Part I: Lesson 2 Computer Hardware and Software I - 2.5

Today, a computer without a hard disk drive is practically unknown. The hard
disk drive is a physical part of your computer where you save all your work for
access at another time. For new users, the multi-gigabyte drives of today are
more than adequate, but some users run out of disk space and need to expand
their digital closet space with higher-capacity hard drives. Graphic artists and
photographers, for example, can easily use 40 megabytes of disk space just for
one image, and some programs require several hundred megabytes of free
space to run. If you are going to be working with photos extensively, you might
need a larger hard drive, or you might want to check out Zip drives, which are
described in a later section.

! " # $% &
All computers come with internal memory, called RAM (pronounced like the
animal), which is short for random access memory. RAM is sometimes
confused with hard disk storage, which is completely different. Your computer
needs RAM to run programs. You don’t need to know the ins and outs right
now, but if you are picking out a new PC, look for one that provides at least
128 megabytes of RAM to work effectively on the Internet. If your computer
has less, it won’t operate as quickly, but as long as it has enough memory to run
current software, your computer will still operate correctly. The minimum for
current software is usually 64 megabytes.

'
A Zip drive is the newer version of a floppy disk drive. Zip drives, sometimes
built into new computers, use a Zip disk that is about twice as thick as a floppy
disk and holds 100 megabytes of information (250 megabytes for the newest
model)—about 80 times more than a standard floppy disk. A Zip drive is some-
thing to consider if you will be working with many photographs that take up a
lot of disk space for each image. These drives also provide a convenient way to
make backup copies of all the important files you want to keep.

Modems are now as ubiquitous as computers, and more often than not, they
come built into computers. You must have a modem to connect to the Internet,
so make sure that your computer has one. If you use telephone lines for Internet
access, the typical speed for a home modem is 56 K. If your computer doesn’t
have one already installed internally, you can obtain an external modem, which
sits near your computer rather than inside it. External modems are widely avail-
able and require minimum installation.
If you use cable or a dedicated line for Internet access, you will need a
specialized modem. These are much faster than the modems designed to work
with the telephone lines, but they are more expensive.
I - 2.6 Computer Fundamentals

Hundreds of different printers are on the market, in a wide range of prices.

Printer technology has advanced dramatically in the last 10 years, so even a less
expensive printer can produce impressive results. Some new computer
packages include a printer. Printers are easy to buy and easy to install if the
computer you obtain doesn’t have one.
Printers are distinguished by printing features, output quality, and speed—that
is, how many pages they can print in a minute. The most popular printers for
home use are ink jet printers. Ink jets print pages by spraying a fine ink mist
onto the page and are the type of printers most often used for color printing.
Laser printers, although more expensive, are faster and of higher quality, and
most models allow only black-and-white printing. Color laser printers can be
quite expensive. You can also find multipurpose machines that print, fax, copy,
and scan. If you have a need for all these features, check with a local computer
store or current magazines to learn more about features and trade-offs.
Laser Printers
Laser printers, long the standard for professional and corporate users, are fast
and efficient, and typically are much faster than ink jet printers. Some laser
printers can print 32 ppm (pages per minute), which is blazingly fast. They also
offer multiple trays for different paper sizes and a host of other features. If you
have a small business that requires a good deal of printing or invoicing, or if
you expect to use your printer for a community publishing system for a club or
group, this type of printer will give you very fast results. However, unless you
buy an expensive color laser, you are signing up for black-and-white printing
only.
Ink Jet Printers
Ink jet printers are the home standard. They provide color capabilities as well
as crisp black and white, but their speed doesn’t match that of laser printers.
The cheaper models can take more than a minute to print a full page of text.
But for most people, the benefits outweigh the inconvenience.

( # !
Computers have become phenomenal game stations, and certain hardware
additions can make your playtime wildly enjoyable. You can find several
different types of game controllers, including joysticks. As with all computer
peripherals, prices vary widely, but a standard joystick is relatively
inexpensive. Simple joysticks consist of a single post fixed at the base like a
stick shift that can move in all directions. You have probably seen one on a
motorized wheelchair to allow the driver to steer with minimal movement. If
you are planning to “learn to fly” with Microsoft Flight Simulator, a joystick is
required.
 Part I: Lesson 2 Computer Hardware and Software I - 2.7

This joystick gives you control when you play video games.
Besides joysticks, you can even find steering wheels with dashboard consoles if
you want to try your hand at a racecar game. The newest controllers include
vibration; when something happens on-screen, the controller vibrates and you
feel the jolts and motions of the game you are playing.

) * " +
Never mind the technical details: a DVD drive lets you watch full-length
movies on your computer, and you don’t even have to rewind! If you are
interested and if your computer is set up in a room to allow easy viewing, you
can rent videos, not on videotape, but on the newest form of CD drives, the
DVD. The DVD is the most recent generation of CD drives; a DVD disk can
hold about six times as much information as a regular CD.

DVD drives still accept + &

standard CD-ROM disks and
audio CDs, so you don’t need If you want to write your own CDs but your CD drive doesn't have writing
a CD drive if you get a DVD capabilities, you might consider buying a specialized drive for this purpose.
drive.
This kind of drive is called a CD burner. CD burners are quite inexpensive and
easy to install. The more expensive DVD burners use the newer DVD format,
which allows you to store more information on your disks.

% #

A scanner is used to copy an image or page for storage and display on the
computer. Scanners typically look like little copying machines, with a glass
I - 2.8 Computer Fundamentals

plate (the plate you put the copy on) and a heavy rubberized mat that lies on top
of that.

Use a scanner such as this one to move print pictures onto your computer.
Scanners are great if you have many pictures that you want to preserve or share
with others. Scanners are also great if you have a lot of typed text that you want
to store on the computer. Scanners now come with OCR (optical character
recognition) software that actually reads the text on the page and turns it into a
text file. This doesn’t work very well with handwritten text, however, so if your
intention is to use a scanner to translate your brother’s badly written letters into
something legible, don’t count on it.

)
What happens when someone can’t use a standard keyboard or mouse? Or what
if someone can’t read the screen well or hear the computer’s audio cues?
Smaller companies have created a whole class of hardware for special needs. If
you’re visually or hearing impaired, or suffer from arthritis or partial paralysis,
some useful and well-conceived alternatives are available for you. Some
special needs options are built into Windows, and there is a universe of
hardware and software options available as well.
The range of options is almost as diverse as the range of special needs. To find
the best software and hardware solution, ask your specialist or local
gerontologist for more information. When you get on the Web, you’ll find a
huge number of resources to choose from as well.

)
Windows XP comes with Accessibility Options, which address many special
computing needs. Visit http://www.microsoft.com/enable/products/ for
details on how to access these features and for more information on other
accessibility products.
Part I: Lesson 2 Computer Hardware and Software I - 2.9

, # #
Besides all the things commonly attached to a computer, an impressive array of
other attachments exists. Here are some of the things that might catch your eye.
If it’s an electrical appliance, there’s a good chance that one model or another
can connect to your computer. Here is a partial list:
■ Some types of musical keyboards referred to as MIDI keyboards or
MIDI compatible keyboards can be connected to your computer so
that you can record a performance, edit it, and play it back.
■ Robotics toys allow you to build a robot, program it on your PC, and
then let it roam around your home executing your instructions.
■ Digital video cameras can be attached to your computer, and you
can transfer images to or from your computer.
■ Digital cameras, which are cameras that take instant, filmless
pictures, allow you to snap away and then transfer the pictures
directly to your PC.
■ Sewing machines connect to a personal computer and do
extraordinary multicolored stitch work based on the orders you
give it.

Bad things occasionally happen, and they could happen to your computer.
Someone might want to gain access to the data you don't want them to see, or
you might encounter a computer virus. Your computer’s hard disk might wear
out or get damaged. Or a fire might destroy your computer. These are all
unpleasant problems to deal with, and they can be serious. Fortunately, you
don't have to wait until something bad happens before you act. In fact, if you
act beforehand, you can greatly reduce the security risks facing your computer
and your network.
To protect your data and to prevent disasters, you will need to take some simple
steps. In this section, we will look at the security issues you might encounter
and the steps you can take to protect yourself.

-# ) -#
No device is problem free. Your computer consists of many parts, and parts
wear out. Or there might be a disaster, such as a fire or an earthquake. If this
happens, your computer could get damaged beyond repair, resulting in the loss
of a considerable amount of your data. This data might be personal, such as
pictures from your last family reunion, or it might be work data, such as a
presentation you were planning to make at a conference next month. In both
cases, the loss would be significant.
In addition to risks from natural disasters, computers are at risk from malicious
users, also known as hackers, and intruders. Hackers are the computer users
interested in taking control of your computer without your consent. They create
I - 2.10 Computer Fundamentals

small programs, called viruses and worms that can do a lot of damage to an
unprotected computer. Your hardware won’t be affected, but these programs
can erase a lot of your data, clog your network, or cause other problems. In
addition, you can inadvertently infect other computers on your network or the
computers of your friends and coworkers. Intruders are interested in accessing
your system and stealing data. Problems with hackers and intruders are possible
if you are online or if someone gains physical access to your computer.

.
As you can see, some risks are involved when you work on the computer.
Fortunately taking some simple precautions can minimize both these types
of risks.
Restricting Access to Your Computer
If you store sensitive data on your computer, you don’t want just anyone to be
able to access or modify the data. The easiest way to gain access to a computer
is to be physically present in the same location. Obviously, if your computer is
at home, only you and your family might have access to it. If, however, your
computer is at work, coworkers and others have an opportunity to access your
computer. Some of these people might be simply curious. Others might have
more sinister motives. If you want to restrict access to the computer, you will
need to create physical barriers. A simple and very effective way is to simply
lock your office door!
Locking your office door prevents local access, but if your computer is online,
others can still access it remotely by using the network. The simplest way to
prevent unauthorized remote access is to use a password for your account.
Microsoft Windows XP supports multiple users, each having a separate account
with a password known only to the account owner. In this way, the users can’t
access one another’s data unless they specifically share the data.
The best passwords are difficult to guess. So don’t use your name, the name of
a family member, or your birthday as a password. Ideally, a password will
contain a mix of letters, numbers, and punctuation marks and will be at least
eight characters long.
Don’t write your password on a piece of paper and put it conveniently under
the keyboard or the mouse pad. That’s where thieves will look first!
Locking the Computer
If you want to get away from your computer for a while and you don’t want
others to have access to it, but you don’t want to shut down either, you can lock
your computer. To do this using Windows XP, press the Windows key (that’s
the key between the Ctrl key and the Alt key) and the L key simultaneously. (If
you’re using Microsoft Windows 2000 or your keyboard doesn’t have a
Windows key, you can simultaneously press Ctrl+Alt+Delete and then press
the K key.) This action will lock the computer, and nobody will be able to
unlock it without your password.
 Part I: Lesson 2 Computer Hardware and Software I - 2.11

When you come back, you will need to unlock the computer before you can
begin working again. To do so, press Ctrl+Alt+Delete. A dialog box will ask
you to supply the password. Type the password, press Enter, and the computer
unlocks, picking up where you left off.

You can search for and Running Antivirus Software

download antivirus software
from the Internet. Computer viruses sound dangerous, and they can be for an unprotected
computer. They can be an annoyance, or they can do major damage, rendering
your computer unusable. In the extreme cases, the best course of action might
be to reinstall all of the software on your computer. But if you do that, you will
lose all of your files and data. You will also lose all of the software updates you
might have installed.
To avoid this unpleasant situation, you should always run antivirus software.
Several good antivirus programs are available, including products from
McAfee and Symantec. Simply install an antivirus program on your computer
and set it up so that it scans all the incoming files. The details of the installation
differ depending on which software product you choose, but all of the products
are easy to install and run.
Once installed, the software will scan the files for all known viruses. Because
new viruses emerge from time to time, be sure to update your antivirus
software regularly.
Opening E-Mail Attachments
One common way computer viruses propagate is by e-mail attachments. A
malicious attachment can masquerade as a legitimate one. So how do you know
when it is OK to open an attachment and when it is not? Here are some rules of
thumb:
■ If the e-mail is from someone you don’t know, be especially careful.
The safest way to deal with an attachment from someone you don’t
know is to delete it. But if you are fairly sure the attachment is
legitimate, save it to a disk and verify its extension. If the
attachment’s extension is .exe, .vbs, .js, or any other executable,
opening the attachment will cause the program contained in the file
to execute. If you don’t know what the program does, don’t open it.
Scan the attachment with antivirus software to confirm that it is
safe.
■ If the e-mail is from someone you know, that information
unfortunately doesn’t necessarily mean the e-mail is safe to open. It
is possible that the sender opened an unsafe attachment, and the
virus contained in the attachment, not the person, sent the
message. If you didn’t expect a message with an attachment,
simply ask the sender whether they e-mailed the attachment to you
and whether it is safe to open.
I - 2.12 Computer Fundamentals

■ If a message urges you to forward it to everyone you know, you can

be certain it’s not legitimate. Do not forward such messages. They
are junk messages at best, or malicious at worst.
Downloading Files from the Internet
The Internet is full of interesting files: pictures, games, puzzles, clever jokes,
and the like. It is very tempting to surf the Web in search of all the cool
applications you might want to install on your computer. But unfortunately, not
all of the available downloads are what they seem. Some might contain a virus,
a worm, or other malicious code.
Be careful of downloading files from unknown sources, particularly if you are
not the one who initiated the download. Sometimes a malicious application can
masquerade as a helpful one, politely asking you to download it. You need to
be particularly careful with pop-up windows that appear as you surf the Web;
some of these windows start downloading an application to your computer the
moment you click OK. If you didn't start the interaction, don't ever download
such an application.
If you have found an interesting application and choose to download it, save it
to a file on your hard disk drive first. Then, before you install it, scan it with the
antivirus software. It will take only a minute or two and could save you a lot of
headaches. If the scan comes out fine, go ahead and install the application.
Using Macros
As you work with applications such as Microsoft Word and Microsoft Excel,
you will no doubt discover that macros are a very powerful way to complete
tasks. Unfortunately, this power can work against you. If you receive a
document that contains macros, and you don’t know the source of the
document, the macros contained in it might perform undesirable actions on
your computer. For this reason, it is best to disable macros by default and
enable them only if you are sure they are not malicious.
Creating Backups
When you create sensitive or very important data, you want to make sure that
the data will still exist even if your computer hard disk gets corrupted, a power
outage causes a part of the file to be destroyed, a virus makes the file unusable,
or some other calamity strikes.
To guard important data against such occurrences, you need to back it up.
Simply create a copy of a file and keep it somewhere safe. For example, if you
use an Excel worksheet to store your data on a computer at work, you can make
a copy of this worksheet, put it on a floppy disk, and take it home with you.
Large files or files that don’t change very often can be backed up on a CD.
Don't forget to back up your files periodically, or your backup will become
hopelessly out-of-date. The frequency of your backups depends on how often
the files change. For example, you probably need only one backup of pictures
from your vacation, so once you have backup of your pictures, you don’t need
Part I: Lesson 2 Computer Hardware and Software I - 2.13

to back them up again. But if you store the results of weekly reports on an
Excel spreadsheet, you will need to back up the spreadsheet every couple of
weeks, or possibly even weekly.

,
An operating system (OS) really makes all of those things we do with the
personal computer (PC) possible and practical. In a very real way, you could
say that the OS is the PC. Although an OS isn’t hardware, it’s a piece of
software that works with hardware on such an intimate level that it is the two
together—PC hardware and the OS—that really give us what we call the PC. In
fact, this is exactly what we do when we say, “Microsoft Word runs on
Microsoft Windows XP.” It’s understood by everyone sharing the conversation
that the hardware is present. But because different OS’s are available for PC
hardware, it’s more accurate to think of the OS as one of the PC’s vital parts.
This section describes the operating system in detail and explains the complex
relationship between a computer and an operating system.

%# # , " % /
For software to be written so that the first personal computers (PCs) and their
successors could flourish, these computers had to perform in certain predictable
ways, responding to certain predefined commands. Therefore, many key
characteristics of the first PCs were adopted as standards. Standard ways of
sending information to the video monitor meant that whatever task you were
performing and whatever software you were using, you’d actually be able to
see the results. Likewise, standard ways of sending characters to a printer
meant that you could print anything your PC could produce.
It’s one of those historical ironies that this type of standardization—everybody
doing things exactly the same way—was what made the first PC family of
computers (made by IBM) successful as personal computers. By agreeing to
restrict the “do your own thing” nature of the PC in some very low-level,
fundamental ways, early software and hardware manufacturers could
successfully market and sell add-ons to make the PC do just about anything.
If you’d like an analogy, think of television. As long as everyone agrees on
how the television works as a whole, you and I can watch whichever channel
we like. It makes no difference whether two people in two different houses are
watching two different shows on different channels. The television works
because signals are sent out in certain ways, received by every television in
certain ways, and treated in certain standard ways inside the box. So television
is more personal because its underpinnings are standardized.
Of course, the spirit of competition means that everybody doesn’t just agree on
how things should work. People try alternatives, and sometimes better ways of
doing things get devised. The new ways become standards in their turn and are
replaced by still newer standards, and so on. Competing or different standards
often coexist too. The choices you make may be greatly shaped by which basic
set of assumptions—which standard—most closely fits your needs. This is how
I - 2.14 Computer Fundamentals

we end up with so many different ways to display realistic 3D images on a

monitor and why two very different families of computer—the PC family and
the Apple Macintosh family—can both be successful.
It’s important to understand this: for technology, agreements among huge
numbers of people about how certain things will happen can allow each of
those individual people to ultimately have more choices and get down to
business in his or her own way.
Operating System Basics
In brief, an operating system is an intermediary between computer hardware
and the software applications that let you actually get your work done.
Although you may not be used to thinking of it this way, the operating system
is actually software, but it’s software that bridges the gap between hardware
and all the other software—your programs and your data—on the PC. Just as
there are standards for how PC hardware works, an operating system
establishes some standard ways of interacting with that hardware. Software
doesn’t have to understand all the hardware in the world. It just needs to
understand the operating system it requires.
Let me give you an example. Microsoft Word 2002 runs under Windows XP.
On the simplest level, that means that Word can run on any PC that is using
Windows XP as its operating system. That PC can be made by any
manufacturer. Word will still work just fine. How?
Because the different manufacturers of PCs follow the variety of hardware
standards you read about a moment ago, and Windows XP can reliably
communicate with all that different hardware.
Microsoft Word doesn’t have to know the difference between a hard disk, a
floppy disk, or a recordable DVD. It just has to know that the operating system
expects certain commands that mean, “Here is some data; store it on the device
I’ve selected.”
The people who wrote Microsoft Word didn’t need to know about the brands
and models of hardware that might run their software. In fact, we don’t usually
even talk about specific hardware “running” software. Instead, we say that
Microsoft Word runs under Windows XP.
Creating a Collaborative Relationship
The collaboration between the PC’s hardware and its operating system really
got the computing revolution rolling. The operating system eliminated the
impossible burden of understanding and accounting for every possible PC
component and program that someone might produce. Manufacturers could be
sure of success by making hardware that was flexible and compatible with the
operating system. Programmers could be sure of success by writing software
that would work properly because it talked only to the operating system (which
took care of all of the software’s hardware needs, such as saving files and
printing). Success wants more success, so products available for the PC
diversified and created entirely new markets.
Part I: Lesson 2 Computer Hardware and Software I - 2.15

As success spread rapidly and the PC evolved, the number of standards

surrounding it went into the hundreds (although you can still count the hugely
important ones on two hands). The collaboration between the hardware and the
operating system became increasingly important. New hardware, undreamed of
even by the early visionaries, came into being to let us do things that nobody
thought anybody could ever do with a PC. Here’s just a brief list of some of the
common tasks we use PCs for today that were considered science fiction just a
decade or two ago:
■ Take and work with digital photographs that rival film for quality.
■ Process thousands of transactions from all over via a single
telephone line.
■ Allow coworkers worldwide to simultaneously work on the same
project while discussing it in real time.
■ Edit digital video at broadcast quality.
■ Store a high-quality movie on a 5-inch plastic disc.
■ Teach fully interactive, live university classes with the professor in
his or her office and the students all over the country.
■ Compose, perform, produce, record, and distribute your own
symphony without leaving your desk.
As new products and capabilities emerged, it fell on the operating system to
keep everything working together happily. If you suspect that that burden has
changed operating systems a lot, you’re absolutely right. The PC’s operating
systems have evolved so much, it can be hard to recognize that they’re the
offspring of MS-DOS, Microsoft’s first operating system, which looks nothing
like Windows XP today. Some people might even say that the operating system
has changed more than the base PC hardware. One type of new hardware may
have nothing to do with another, but it all has to work in concert with the basic
components inside the PC. Imagine trying to control your digital camera’s
options if your PC had to pretend it was a floppy disk drive or a printer! And
imagine if the only way to get information from one document into another was
to type it by hand. The operating system had to grow to solve these problems.

-# # ,
Put all of the necessary hardware pieces of a PC together in a case. Assemble
them perfectly and arrange them with the greatest of care. Check and double-
check every connection. Buy each piece from the most reliable, reputable
manufacturer you can find. Spend as much money as you like. Then turn it on,
and what happens?
<BEEP!>
And that’s all you get. Just a beep and a few bits of text on the screen that
say—rather sardonically, you might think—“OK, you put me together right.
Bully for you.” Then nothing. What did you forget? Why isn’t the computer
doing anything?
I - 2.16 Computer Fundamentals

What’s missing is everything. The reason the computer isn’t doing anything is
that a computer can’t do anything but check that its key parts are connected
properly and apparently are in working order. That’s all any PC does without
the help of an operating system (OS). Your PC’s processor is technically the
hardware’s brains, but it doesn’t do much thinking without an OS. So what is
an OS, what does it do, and why is it so important?
Imagine for a moment that you’re hired to work in a big theater. There’s a huge
production going on, with great costumes, incredible music, a stellar cast.
Sounds great, huh? It is, except that you are the only crew member in the entire
building. And not just tonight; every performance.
You control the curtain, run the sound board, lights, move sets on and off stage,
and assist with all costume changes. You operate the riggings, tune every
instrument in the orchestra—and conduct as well; you sit in the prompter’s box
in case someone forgets a line, and you’re the carpenter and welder who build
all the sets. You’re the lighting designer, the scenic artist, the usher; you even
take tickets and do security. You’re the director, you had to write most of the
script, and you even have to entertain patrons during the intermission.
Congratulations! You’re an operating system.
Every job mentioned—which, you’ll notice, includes just about everyone
except the actors—is a delightfully close analogy for one of the tasks that your
PC’s operating system performs. To explain, let’s divide some of those theater
jobs into two categories: “For the Production” and “For the Audience.”
For the Production For the Audience
Carpenter Ticket taker
Sound engineer Concierge
Electrician Lounge singer
Set designer Usher
Script writer and director Sound board operator
Security Security
Of course, everything that happens in a theater is ultimately for the audience,
but in a more direct way, people such as the electrician and the set designers do
their jobs to make the performance possible, whereas people such as the sound
board operator and the concierge make the performance enjoyable. Of course,
good security is important to everyone. The production depends on it to provide
safety for famous actors and to make sure nobody gets in without paying. The
audience depends on it to provide safety for themselves and to make sure
nobody misbehaves and ruins the show. What you are for my theater of the
mind, an operating system is for your PC.
Like your theater jobs, the operating system’s jobs fit into one of two groups.
We’ll call all the “For the Production” duties system tasks, and we’ll put all the
“For the Audience” duties in a special category called the user interface. Every
operating system performs these two types of tasks, either seeing to the needs
of the PC itself or seeing to the needs of the person operating the PC. As in
theater, everything in the PC’s world happens for the user’s benefit, but a huge
Part I: Lesson 2 Computer Hardware and Software I - 2.17

part of an operating system’s time is spent minding those system tasks that
make the “production” possible.
System Tasks
If you’re putting on a show and you’re responsible for everything except the
acting, you’re going to be busy long before opening night. The PC’s operating
system is also busy right from the start. Seconds after you apply power to your
PC, the OS is working. During those seconds, your PC hardware is running a
small set of self-tests to make sure it can find everything a PC needs, such as
memory, its video system, storage devices, and a keyboard.

)
Remember that PCs were originally a text-oriented system in which you
typed commands to make everything happen rather than pointing and
clicking. Historically, because a mouse was optional, searching for a mouse
isn’t part of most PCs’ power-on self tests, known collectively as the POST.

This process of starting itself up and making sure it’s ready to work is
traditionally called booting, now often just called starting up.
As soon as your PC detects its storage devices, it knows how to do only one
thing. It can move the device’s read/write heads to a predefined location and
read what’s stored there. This predefined location is called the boot sector, and
what’s stored there is a tiny bit of code called the bootstrap loader.
The bootstrap loader is the first part of your PC’s operating system. It’s not
built into the hard disk itself but is written there like any other data when the
operating system is installed and the hard disk is set up for that particular
operating system to use (a process called formatting). The bootstrap loader
code is read from disk and loaded into memory, and its instructions are
performed by your PC’s central processing unit (CPU). Those instructions
simply tell your hard drive’s read/write heads where to find the next piece of
the operating system. That piece knows how to load the next pieces until
finally, all of the underlying parts of the operating system are read from disk
into memory and are running.
Those underlying system tasks never stop running until you turn your PC off
again. What is the OS doing? Among many other things, it’s detecting and
configuring every bit of hardware that’s part of your PC, from your memory to
your sound card to your USB ports. The entire time your PC is on, the OS
manages all of that hardware, making sure that each piece operates in concert
with every other piece, with no conflicts.
The OS is also always monitoring your storage devices, making sure that
whenever data needs to be read or written, the job is done properly. The OS is
also always managing any networking capabilities your PC has, checking for
connections, and establishing which networking protocols will be used to
I - 2.18 Computer Fundamentals

actually do the job of networking. After all of these underlying jobs are up and
running successfully, the OS begins to load and run the user interface.
User Interface
Probably the most significant change in the world of operating systems (at least
from the user’s perspective) came in 1984, when Apple Computer released the
Apple Macintosh computer. The Macintosh was the first commercially released
computer that allowed people to interact with it graphically, using the mouse
and the icons we’re so familiar with now. The part of the operating system that
allows us to do that goes by the rather grand name graphical user interface, but
everybody just calls it the GUI (pronounced “gooey”).
It’s now dramatically easier to work with a PC, thanks to GUIs such as
Microsoft Windows XP. Once you learn how the GUI operates, you’ll discover
that every well-behaved program or tool that works with the GUI works in
much the same way. So the GUI really reduces the PC learning curve. And
some tasks, such as photograph editing, aren’t even practical without a GUI.
Because everything is easier to do, we do more than ever before on PCs. Doing
more, we are doing more different things. So the GUI operating system is a
significant part of what makes a PC a personal computer.
You see the results of the OS performing all of its system tasks, but you don’t
see those tasks directly. Everything you do see on your PC—except for the
specific operation of each application and program—is the second half of the
OS, the user interface.
A user interface can be simple, like the command-driven text-only world of
MS-DOS. This world is all but gone, but its likeness remains in the Windows
XP Command window. This command-based environment was intimidating for
new users, and it made writing applications hard too.

The Windows XP Command window provides a text-only environment like that

of the original MS-DOS.
Fortunately, the PC world changed when its primary user interface went from
being command-driven to being graphical. The GUI allows users to select
Part I: Lesson 2 Computer Hardware and Software I - 2.19

objects using some type of pointing device and then manipulate those objects
by clicking the pointer on them, or something similar. Windows XP is the latest
OS generation that provides this interface for PCs. The Windows user interface
might be the only one you’ve ever seen or used.

This is the desktop, the fundamental working environment provided by the

graphical user interface of Windows XP.
Windows has changed a lot over the years, but its GUI still performs the same
sorts of “For the Audience” tasks that it did originally. The GUI provides the
windowing and menu-based environment to which we’re all accustomed. It
displays the mouse pointer (in conjunction with several system tasks that
actually make the mouse operate), and it’s responsible for the visual appearance
of everything we see when we use Windows.
One of the most obvious and dramatic benefits of any GUI—and of Windows
XP in particular—is that it makes sure all our applications look right. Whereas
the Windows XP system tasks make sure that all our peripherals and hardware
function properly, the GUI makes sure the applications look right and that they
look similar. You don’t need to know much about a GUI to work with it, and
after you learn how one program operates, you’ll find that you can work (at
least fundamentally) with any well-behaved application.
All of the menus, windows, and icons that the Windows XP GUI provides are
the sets for your PC’s theater. The standardized look and feel is the product of
the Windows operating system’s careful set design, art direction, and
costuming. Their regular appearance and operation are the products of the
operating system’s script writing and direction. In case you’re wondering how
the lounge singer fits into the picture, consider that everything the Windows
Media Player does, along with your screen savers and other little digital
 I - 2.20 Computer Fundamentals

distractions, are the entertainment that keeps you happy during intermission
while the real actors (your productive applications) aren’t busy.

- * 0
Many of the system tasks that the Windows XP operating system performs are
far more technical and minute than we need to consider. Suffice it to say that if
you think it would be a lot of work to be the only person working in a theater,
that’s nothing compared with what Windows does behind the scenes. Windows
system tasks that are closest and dearest to us users are the many jobs it does to
keep all of our hardware working properly. Let’s talk about a couple of the
major points regarding how hardware works.
To work with Windows, each device needs to know something about Windows,
and Windows needs to know something about each device. The devices need to
know which hardware resources they’re allowed to use, and Windows manages
all of these very strictly. The devices need to get Windows’ attention whenever
they’ve got something to accomplish, and they need to know how to do that,
how Windows will respond, and how to proceed. Windows, in turn, needs to
know all the same things in reverse, as well as being able to detect each
device’s operating characteristics.
This last capability is provided not by Windows per se, but to Windows by a
system called Plug and Play. Plug and Play is partly built into each modern
peripheral’s own circuitry, is partly built into each PC’s motherboard, and is
partly built into Windows. Whereas Plug and Play tells Windows which
hardware resources a device wants to use—and what it can use if those aren’t
available—the actual bridge between each device and the user interface is
managed by the Windows system task side. Windows uses drivers to
understand each peripheral’s needs.
The Plug and Play system doesn’t provide these drivers in the hardware
because that would be too hard to change if changes needed to be made or if
performance could be improved by making the device work differently than
was originally conceived. Instead, Plug and Play simply identifies each device
to Windows, and Windows loads the necessary device drivers into memory.

Manufacturers also provide Device drivers come in two flavors: those built into Windows and those
drivers on CD in the box with provided by each peripheral manufacturer. If a peripheral has been designed to
their products and make work exactly in accordance with certain standards that Microsoft has developed
latest versions available for
download over the Internet.
for that type of peripheral, Windows uses one of its own standard drivers. If the
manufacturer has provided a driver to Microsoft, that driver can be distributed
on the Windows XP CD, and Windows will use it.
Windows manages the loading and operation of all the hardware drivers your
system requires, and the drivers act as a bridge, or translator. Drivers know
how their own hardware works, and they know how Windows works. If a
manufacturer writes its driver code in accordance with the Windows Driver
Model (WDM), perfect functioning is all but guaranteed. The Windows Driver
Model sets forth standard ways of getting Windows to perform key peripheral
tasks. The driver sends an instruction of this type to Windows, Windows
Part I: Lesson 2 Computer Hardware and Software I - 2.21

responds, and the driver then knows how to convert the Windows response to
whatever the peripheral needs.
Windows XP adheres to the WDM, which means that products that use a WDM
driver were, in a sense, created for Windows XP. When you see the Microsoft
logo on a product indicating that it is certified for Windows XP, that’s part of
what that means. It also means that the manufacturer has sent its drivers to
Microsoft for rigorous testing and has passed Microsoft’s standard tests of
reliability. When a driver meets this standard, Microsoft signs it with a bit of
code that identifies it uniquely. These signed drivers help Windows XP know
that it is running the best possible version of a peripheral’s driver and that once
the right driver is selected, it isn’t accidentally replaced by a less-acceptable
version.
What Are Hardware Resources?
Every piece of hardware requires resources to work with Windows, but what
are they? In a broad sense, hardware resources are your PC’s memory, your
PC’s processor, and the paths your hardware uses to work with that memory
and processor. Every device, even your mouse, needs at least some memory to
function. (That’s what keeps the mouse pointer in one place; its position is
stored in a tiny amount of memory set aside for that purpose.)
If some big application or some other device used the same bit of memory as
the mouse, your mouse pointer would be all over the place. Similarly, if your
word processor loaded into the same bits and bytes of memory that your video
card was trying to use, your video display would be a mess, full of random
spots of light meaning nothing (because the code that makes your word
processor work doesn’t follow the rules your video card requires to put an
image on the screen).

Up to now, you’ve been finding out about your computer: how to use it and
what to do with it. But computers are not just about operating systems, or even
files or folders or disks. They’re about applications—the programs that actually
make computers do the things you want them to do. Applications are what you
turn to when you want to use your computer to write, draw, play chess, learn a
different language, design a garden, remodel your kitchen, or brush up on
anything from calculus to chemistry.
Despite all the work that applications can help you do, a lesson about
applications can’t do a lot in the hands-on area, for the simple reason that in
order to help you learn how to write or draw or design a landscape or solve an
equation, the book would have to assume that an appropriate application was
either on your computer or ready for you to install. And unfortunately, a book
can’t make that assumption or provide you with the necessary applications.
What this section can do is take you on a tour of some popular types of
application software. It can show you what they look like, roughly how you use
 I - 2.22 Computer Fundamentals

them, and, more important, explain why or when you might want to put them to
work.

& %
To start off, take a look at five applications: word processors, spreadsheets,
presentations, databases, and e-mail and calendar management. All five
applications are widely used both at home and in business.
Microsoft Office XP is actually a suite of applications, meaning that it is a
collection of these complementary programs that work together to help you
accomplish what you need to do. These are the core programs that make up
Office XP:
■ Microsoft Word 2002, a word processing program you can use to
write letters, create reports, publish newsletters, and more.
■ Microsoft Excel 2002, a spreadsheet program capable of simple to
complex financial operations, sorting and analyzing data, and
charting and reporting.
■ Microsoft PowerPoint 2002, a presentation graphics program you
can use to create slide shows for presentations, kiosk displays, and
even broadcasting on the Web.
■ Microsoft Access 2002, a relational data management program that
helps you organize, track, sort, filter, and report on your data.
■ Microsoft Outlook 2002, an information and communication
manager you can use to send and receive e-mail, organize your
calendar, and keep track of notes, tasks, and your personal and
business contacts.

In this course we also

This section defines each type of desktop application and tells you a little
discuss other Microsoft about the Microsoft software solution for each.
applications, such as
Microsoft FrontPage, a Word Processing Software
professional-level Web page
creation program. Word processors need little introduction. You use them to write things. This
course, for example. Or a newsletter. Or a book report. Or anything else made
up mostly of words.
Are there serious advantages to using a word processor? You bet. With a word
processor:
■ You can shape and reshape both what you say and the way it looks
until you’re 100 percent satisfied, and then print it out.
■ You never have to worry about running lines off the bottom of the
page or staying in the margins—the program takes care of that for
you, breaking lines and pages as you type. All you have to figure
out is where to end one paragraph and begin a new one.
■ You can make titles and headings bigger or darker than the rest of
the text, and you can even print them in a different typeface if you
want.
 Part I: Lesson 2 Computer Hardware and Software I - 2.23

■ You can print as many copies as you want, and each one looks
like—indeed is—an “original.”
And best of all, you never have to use an eraser.

You’ll learn more about Word

Microsoft Word is the word processing software that is included in Office.
in Part III, Lesson 1 through
3.

Take a look at Word, Microsoft’s word processing software.

Spreadsheet Programs
A spreadsheet program is the electronic equivalent of as many ledger books as
you can imagine, each one full of ledger sheets. As you’ll see in this book,
some of the tasks you can assign to a spreadsheet seem to have very little to do
with calculating balances or profits and losses. Yet they are ideal jobs for a
spreadsheet because of the way such a program organizes and works with
information. Whenever you have numbers to work with, or information—say a
student grade sheet, if you are a teacher—that’s best presented in a grid you
read both across and down, that’s the time to think about using a spreadsheet.
Unlike a word processor, which is designed to deal with lines and paragraphs of
information, you can see here that a spreadsheet is designed to deal with
“nuggets” of information that are entered into the spaces, known as cells, that
march across the sheet in rows and down the sheet in columns. This basic
organization is the hallmark of every electronic spreadsheet.
Microsoft Excel is the Office answer to spreadsheet software.
I - 2.24 Computer Fundamentals

Meet Excel: Microsoft’s spreadsheet software.

Presentation Software
If you’re giving a presentation, you no longer have to use an old overhead
projector and messy pens, a dusty chalkboard, or piles of paper handouts.
Presentation software lets you create a slide show with all of your notes, visual
aids, and even movies or sound and broadcast it to a room full of people.
Presentation software not only makes it easy to present your content, but it
makes planning and organizing your talk easier as well. It provides layouts and
text and graphic placeholders so that you only have to click and type to add
your content. You can also add speaker notes to remind yourself what to say
during the presentation—no more note cards necessary! And your audience or
students will no longer have to frantically take notes while trying to listen to
you. Presentation software allows you to print your slides as handouts so that
the people in the audience have the presentation in front of them and can
actually listen to what you have to say.
 Part I: Lesson 2 Computer Hardware and Software I - 2.25

You’ll learn more about Microsoft PowerPoint is the presentation software that comes as part of Office.
PowerPoint in Part V, Lesson
1, “Creating a Presentation.”

Microsoft PowerPoint is your answer for creating effective presentations.

Database Software
Database programs come in multiple sizes, from simple to quite large. For
example, governments rely on databases for keeping track of information—
taxes, social security, veterans’ benefits, and so on. Databases such as those fall
into the “quite large” category, and they require teams of trained professionals
to update them and to keep them accurate. On a lesser scale are databases such
as inventories, employee information, and sales that are maintained in large
corporations around the world. These, too, require trained professionals.
People can and do use databases for much smaller, everyday projects. They are
great for organizing and keeping track of any collection of related information
that you want to organize, sort through, and be able to update whenever you
want.
I - 2.26 Computer Fundamentals

The database software that is part of Office is called Microsoft Access.

Make your own database using Microsoft Access.

E-Mail and Calendar Management
E-mail is becoming an increasingly popular way to communicate with people
all over the world. Instead of having expensive phone conversations with
someone halfway around the world, you can use e-mail to cheaply and instantly
send them a message containing pictures, files, or even a video. You can use e-
mail software to store the addresses and contact information of all of your
students, colleagues, friends, and family. You can organize your e-mail inbox
so that you can keep related e-mails in folders and have a record of important
conversations.
Part I: Lesson 2 Computer Hardware and Software I - 2.27

Microsoft offers two e-mail programs: Microsoft Outlook, part of Microsoft

Office, and Microsoft Outlook Express a component of Windows XP.

Outlook Express is the e-mail software that comes as part of Windows XP.
The e-mail program that is part of Office is called Microsoft Outlook. It’s a
much more robust program than Outlook Express, offering a place for notes, a
journal, and a task list to remind you of what you need to do each day. Most
useful, though, is the calendar feature of Outlook. You can use the calendar to
keep track of your meetings each day and view or print your schedule for the
day, week, or month. You can use the Outlook calendar to schedule meetings
with other people, attaching the meeting agenda and booking resources (such as
conference rooms) that you’ll need for the meeting. Outlook also allows you to
create recurring meetings of any frequency you choose—weekly, biweekly,
monthly, or annually. And the reminders that are attached to each meeting
announcement let you know when a meeting or appointment is approaching.
The reminder plays a chime and displays a dialog box to alert you to the
coming meeting.
I - 2.28 Computer Fundamentals

Use Microsoft Outlook to keep track of your day and schedule meetings with
others.

- % #
By now you’re probably getting a pretty good idea of the various capabilities
wrapped up in this one software suite you’re preparing to use. Whether you
want to work with words, numbers, images, Web content, or data, there’s a
program in Office XP that was created just to do what you want to do. No
matter what kind of result you need to produce—a report, a Web page, a
spreadsheet, a database, a presentation, or an e-mail campaign—Office XP
most likely has the tool to help you produce it.
Here are just a few of the ways in which you might use Office XP:
■ You can create a newsletter in Word, turn it into Web content using
FrontPage, and send out an e-mail version using Outlook or
Outlook Express.
■ You can store all the book information for your personal library in
an Access database and track any books you’ve purchased or
borrowed in Excel. You can do a mass mailing to friends using the
mail-merge feature of Word.
■ If you are a teacher, you can create a professional-level school
Web site using FrontPage, compose the annual parent letter in
Word, and import charts you created in Excel to portray the
school’s financial picture.
■ You can use Outlook to help you organize your calendar, schedule
meetings with your colleagues, track client information, assign
tasks (for yourself and others), add notes to reviewed documents,
and manage your ever-growing contact list.
Part I: Lesson 2 Computer Hardware and Software I - 2.29

%
The best use of Office XP is, of course, whatever you plan to do with it.
How will the Office XP applications help you in your day-to-day work?
Thinking through the tasks you do either manually or with another program
and asking yourself now how you would like to improve or streamline those
tasks can help you get the most out of Office as we go along.

One of the biggest benefits of using Office XP as a suite of applications is the

easy way in which you can use the programs together. The individual programs
are so seamlessly integrated that you can move data from Word to Excel to
PowerPoint to Access without a second thought. You can edit a table in Word
and have its information—which originally came from Excel—updated
automatically. You can create a Web page in FrontPage, then make some
changes in Word, and then move back to FrontPage again, all simply and
easily—and with no glitches or format conversions to worry you.
And not only will your facts and figures transfer smoothly from one application
to another, but your understanding of the different features the programs share
is also transferrable knowledge. From the basic look and feel of the screen to
using the Help system to saving, printing, renaming, and deleting files, the
similarity among the applications will lessen your learning curve and give you
a head start each time you use a new program.

- " * # - -
The World Wide Web is an amazing place. More and more information and
services are being made available via the Web on a daily basis. Many of these
services make your life easier because you can perform daily chores from your
computer and not have to drive all over town running errands. This section
describes a few examples of Web applications and how the Web can work for
you.
Search Tools
You can find anything on the Web, or so it seems. And one of the reasons you
can find information is the abundance of search tools. Yahoo, Google, MSN,
and others all provide great search tools that allow you to simply type a
description of what you want to find, and you will receive a list of possible
related sites. Narrowing down that list and finding what you want can be a bit
of an art form. If your search is too broad, you may receive literally millions of
links to information. Part VI, Lessons 1 through 3, gives you some tips on how
to effectively search the Web.
Shopping Applications
The Web can be considered the world’s largest shopping mall. If you want to
purchase something, be it clothing, books, or a new car, someone on the Web
probably has it for sale. Many stores maintain a Web site in addition to their
catalog or traditional storefronts. In fact, buying off the Web is similar to
I - 2.30 Computer Fundamentals

buying something from a catalog. The Web usually allows you access to the
store’s catalog of merchandise, and then you can purchase your selection
directly from the Web site or you can call a toll-free number and place your
order with a customer service representative, just as if you were ordering from
a print catalog.
Security
Ordering items from the Web using a credit card is fast and reasonably secure.
Contrary to popular fiction, it is quite difficult for someone to grab your credit
card number as you enter it in a secure Web site. Your credit card number is
encrypted as your computer sends it out, and even if intercepted, the number
would be very difficult to decrypt. Once your transaction is complete, the card
number might become part of the store's records, and then it might be
vulnerable to someone stealing it along with other credit card numbers. But the
same thing can occur when you use a credit card at a storefront or when
ordering from a mail order catalog. In other words, as long as you are working
with a firm you know and trust, ordering from the Internet is no more
dangerous than using your credit card in a store.
Travel
If you are planning a vacation or any sort of trip, the Web has many different
applications that can assist you with all the details. If you are driving, you can
research your destination, get maps that are adapted to the type of driving you
prefer (major highways, scenic roads, shortest routes, and so forth), or locate
things to do and see along the way. Often you can also make required
reservations at hotels and other places along your route.
For air travel and other trips, several Web sites are virtual travel agencies.
These sites can help you find the best price on air travel, make airline
reservations, locate and make reservations at convenient hotels, reserve cars,
and make all of your travel arrangements for you.
Online Banking
A growing Web application is online banking and finance. The Web is a perfect
way to access and control your personal finances. More and more banks and
financial institutions are implementing online banking. Online banking allows
you to manage all your personal finances from your computer. You can write
checks, transfer funds, and manage your accounts 24 hours a day, 7 days a
week, without even leaving the comfort of your home or office.
Online banking is fairly straightforward. For example, to pay bills, you access
your account and the bill paying application. You type the payee information
(usually just once—the system will remember this information for you), the
amount you want to pay, and the date the bill is due. When the due date
approaches, the money is either electronically transferred to pay your bill or the
bank prints an actual check and mails it for you to your vendor.
Part I: Lesson 2 Computer Hardware and Software I - 2.31

This allows you to pay all your bills when it is convenient for you, but the
funds will not leave your account until your bills are due. Over time this can
save you money, especially if you earn interest on your account. You can also
check the status of your accounts anytime you want so that you know exactly
which bills need to be paid in the near future and what funds you have available
at any time.
Entertainment
The Web is an amazing source of entertainment. There are sites that cover
virtually any hobby or interest that you may have (and if there are not, you can
create one!). You can get information on how to complete your latest project or
ideas for your next one.
One area that is constantly growing is online gaming. You can access Web sites
where you can participate in your favorite computer game and compete against
players from all over the world.
News
Many newspapers have a free online edition. You can access and read the latest
news. Stories can be posted on the Web sooner than they can make it on TV,
radio, or print. Internet stories may be text only, or they may contain pictures,
audio, and even complete video segments.

, * ) *
By itself, a computer is a powerful tool. You can use it to write reports, play
games, or even create programs that do exactly what you want them to. When
computers are hooked together in a network, the benefits of each individual
computer increase dramatically
If you and your coworkers use computers as part of your jobs, those computers
are probably connected in a network. When computers are part of a network,
you can choose to make some of your files available to your coworkers, print a
hard copy of a report on the nice color printer on the other side of the building,
or send e-mail to a colleague who is out of town at a conference.
If you’re worried that setting up a network is a tremendous undertaking that
only the bravest, hardiest, and most technically savvy souls should attempt, you
can set those concerns aside. If you can turn a screwdriver and rearrange
furniture, you have all the skills needed to connect your computers to a
network. You might need to add some software to your computers to make the
network work, but it’s not too much more difficult than putting in a game.
In this section, you’ll be introduced to the hardware and software pieces you
put together to build a network. Once you can recognize the elements of a
network, you’ll learn how to piece them together to create a network that works
for you.
I - 2.32 Computer Fundamentals

* ! 1 ) * -# ,
Because you’ve spent some time around computers, you know that there are
usually a fair number of wires and cables running from the body of the
computer to the bits that help it work, such as the monitor, keyboard, mouse,
and modem.
The monitor, keyboard, mouse, and modem cables all plug in to jacks with
hardware and software (usually included in the operating system, such as
Microsoft Windows XP) that can understand the signals being sent over the
wire. When you press Enter on your keyboard, the keypress sends a specific
signal over the wire, which your computer receives, interprets, and passes along
to whatever application you’re running.

) *
The principle that the hardware for a computer relies on physical connections
(using the jacks) and software to interact with an application also applies to
computer networks. To connect the computers to the network, you need to have
the necessary hardware and software on each computer to send and receive
signals, plus cables or a wireless channel. Here’s a quick rundown of the
hardware you need to build a wired network that includes Internet access, with
full descriptions to follow:
■ Computers, to give you something to network
■ A modem for each computer, to connect you to the Internet
■ A network interface card for each computer, to let your computers
plug in to your network
■ Hubs and routers, to help direct signals on your network
■ Cat-5 cable, to connect your computers to your modem, hubs, and
routers
Computers
You’ve probably already figured out that a computer network requires
computers. The good news is that your computers don’t have to be the newest
models available. In fact, you can create the networks described in this book
with any computer that runs Microsoft Windows 98 Second Edition (SE) or
later. And your computers don’t all need to be running the same operating
system. Just as long as your computers are running Windows 98 SE or later,
you can put them all together in a network. Of course, every new version of
Windows has better networking capabilities than previous versions, so you
should try to make the computer with the most recent operating system the
main computer of your network. If you have an Internet connection, the
computer with the most recent version of Windows should also be the computer
with which you connect to the Internet.
Part I: Lesson 2 Computer Hardware and Software I - 2.33

Modems
If you want to share an Internet connection, the first thing you need is a
modem. Almost every computer sold today comes with an analog modem,
which lets you connect to the Internet at relatively slow speeds, but you might
want to either lease or purchase a broadband modem so that you can connect to
the Internet at speeds up to 100 times faster than is possible with an analog
modem.
Network Interface Cards
Network interface cards (NICs), also known as network adapters or Ethernet
adapters, connect your computer to a network, whether that network is the
Internet, a home network, or your organization’s network. Many computers
sold today come with an analog modem and a NIC, which is the most useful
adapter for use in small networks. Some vendors offer computers with NICs for
wireless network connections or other types of networks.

)
Ethernet is a standard for communicating data across a network. Older
systems could transfer data at a rate of 10 Mbps (megabits per second), but
practically all adapters sold today are capable of transferring data at a rate
of 100 Mbps.

If your computer doesn’t come with a NIC, you can install any one of a number
of different types of adapters, depending on your needs and your computer. The
most common type of adapter to buy is a card you plug into an expansion slot
in your computer. The process for putting a card in an expansion slot is pretty
straightforward, but you do need to make sure that the card you buy will fit into
your expansion slot.
While there are many types of expansion slots in your computer, there are two
types of expansion slots you can use to plug in NICs, Peripheral Component
Interconnect (PCI) local bus and Industry Standard Architecture (ISA). You’ll
need to check your computer’s documentation to figure out which kind of
expansion slots you have.
If you don’t have any available expansion slots (many discount computers
come with only one or two free slots), or if you just don’t feel like opening up
your computer, you might want to buy an external NIC that connects to your
computer through a universal serial bus (USB) port.
Hubs and Routers
Once you have chosen the computer you want to serve as the main computer of
your network, you need to buy a piece of equipment that lets you share the
connection among other computers on the network. As always, you need to
make some choices. The first is whether you want to have a simple Internet
I - 2.34 Computer Fundamentals

connection without a hardware barrier between your computer and other

Internet users’ computers, or whether you want to add security to your network
and make those who would do you harm work a lot harder to get at you.
To set up a simple network, one without a hardware barrier between you and
the Internet, you can buy a hub. These inexpensive boxes usually have from
three to eight ports that share your Internet connection among the same number
of computers. If you’d rather spend a bit more money to help keep your
network safe, you can buy a router.

* %# % #
When you go into a computer store to buy your networking hardware, you may
see hardware that looks similar to a basic router or hub but that is more
expensive. These items are called switches and switching hubs, and you might
not need them for your network. A regular hub broadcasts data it receives to
every computer on your network. For a small network, that’s fine—the
computers can pick out the data they need, and you’ll never notice the extra
traffic. A switching hub, however, remembers the program or software process
(such as a Web browser) that requested the data and sends it directly to that
program, reducing the amount of network traffic. Switches and switching hubs
are necessary for large corporate networks, but although they’ll work perfectly
well, you might not need to spend the extra money they cost to get what you
need.
Once you’ve figured out whether you want a hub or a router, or possibly both if
you have a lot of computers, you need to decide on the type of connections you
want for your network. If you don’t mind running cables around your room, or
if you’re in a new building with Ethernet cable installed, you can go with a
wired network. If you’d rather have more freedom of movement and don’t
mind spending more money on hubs, routers, and NICs, you can go with a
wireless network.

Cat-5 Cable
If you choose to put in a wired network, you’ll become quite familiar with Cat-
5 cable. Cat-5 is short for “Category 5,” a standard put forth by the
Telecommunications Industry Association and the International Standards
Organization, and it means that the cable is able to transmit data over your
network at the highest speed your NICs can transmit it. (Your computer can
process data much faster than you can ship it over a cable, so you don’t need to
worry about that.) You can buy cables in precut lengths, or you can make your
own and, after a small initial investment for tools, save money whenever you
want to add a computer to your network or move a computer out of reach of an
existing cable.
Part I: Lesson 2 Computer Hardware and Software I - 2.35

) * %
Topology is a pretty fancy word, but in this context it simply means “layout” or
“design.” It’s important to have an idea of what your network will look like
before you start buying equipment to connect your computers. Although some
retailers allow you to return your purchases, the time you save running to and
from the store (and any restocking fee the store may charge) is worth a little
advance reading.
There are two basic topologies for computer networking, but there’s really only
one you need to worry about. The first one, the token ring topology, is
described as sort of a history lesson, and then there’s the star topology,
described as the basic jumping-off point for every type of small network you
should consider when using personal computers. Back in the early days of
computer networking, computers could be connected to share information, but
the shape of the network was a circle. In other words, every computer was part
of a ring.

These computers are arranged in a token ring network, in which the computers
connect in a chain.
In the four-computer network shown in the previous figure, if you wanted to
get a file from the computer on the opposite side of the network, you would
need to send the request through one of the computers next to the computer you
were using. Your neighboring computer would pass the request along to the
computer with the information you wanted, which would then forward the data
I - 2.36 Computer Fundamentals

along the circle until it reached you. The token ring topology was a great way
to link computers together, but it suffered from one major flaw: a failure in any
computer on the circle would break the chain, meaning any computer beyond
the break was unreachable. For companies with networks of more than three or
four computers, the situation quickly became intolerable. Not knowing which
machine to blame for the failure is unacceptable. Picking a machine at random
won’t get the network back up and running.
A better network topology is the star, in which a single computer serves as the
main computer for the network.

These computers are arranged in a star topology, in which only a failure in the
hub or router will bring down the entire network.
The central computer is linked to the other computers in the network by a series
of NICs attached to the network through a hub or router. In this configuration,
if you can’t get data from another computer on the network, you know that
your computer isn’t working, the target computer isn’t working, or your hub
isn’t working. You can easily tell whether your computer is working, and you
can try to get at files on other network computers to test your hub, so figuring
Part I: Lesson 2 Computer Hardware and Software I - 2.37

out where the problem lies is usually pretty simple. After all, knowing what to
blame is at least half the battle.

)
You can add all sorts of extensions to a star network, such as attaching
another hub to include more computers in your network. The sample
network shown in the previous figure is a simple version of a star topology.

) * - 2
Part of what makes it worthwhile to have a small network is the convenience of
being able to use the resources attached to any computer on the network from
anywhere in your organization . That statement is literally true if you have a
wireless network at home and feel like taking your laptop computer out onto
the deck so you can look at the sunset, and almost true if you have a wired
network. And even then, you can still choose where in the building you want to
work.
Share Internet Access
By setting up a network, you can have every computer in your organization
share your Internet connection. If you’re lucky enough to have a broadband
connection, a colleague in your organization can do research on the Web while
you send e-mail to another colleague. It’ll be a bit slower going if you connect
to the Internet using an analog modem, but the utility of the network and the
simultaneous Internet connections more than make up for the lower speeds. If
you can convince everyone, including yourself, to conserve bandwidth and
avoid sites with a lot of large graphics, sound files, or animations, you can still
use the Internet effectively.
Share Files
One benefit of sharing a file across your network, as opposed to copying the
file to a floppy disk and carrying it to another computer, is that you reduce the
risk that you’ll save or copy the wrong version of the file and erase hours of
work or that the floppy could fail or your file could be too big to fit on it.
Another important advantage is the ability to collaborate with others on some
projects by sharing folders and files. With all files stored in one place,
everybody can easily find the files they need and there is no need to maintain
multiple copies of the same file. Also, with one version of the file, you avoid
the situation in which two people modify the same file in different ways. If you
have ever had to merge changes to a file made by several people, you will
really appreciate this feature.
I - 2.38 Computer Fundamentals

Share Printers
Another advantage of networks is that you can buy just one printer and make it
available to anyone on your network. If you’re tired of shuttling floppy disks
full of files from your computer to a computer with a printer, you can add a
printer to any computer on your network and print to it from any computer in
your organization.
Chat
Chatting and instant messaging can be a great way for you to meet other people
with similar interests in a reasonably safe environment. Chat rooms are areas
on the Internet where computer users from all over the world can get together
and converse about whatever topic is assigned to the area. You can also use
chat tools over your network to communicate with folks in other parts of your
organization Now, rather than having to walk to your colleague’s office to see
if she’s on the computer or if she knows the answer to a question, you can open
a chat window and ask her over the network.
Chat rooms have gotten a bit of a bad reputation from strangers preying on
kids. For example, they may elicit information they need to commit robbery—
or even worse crimes. Those things do happen, and you’ll need to be on guard
to protect yourself.
Play Multiplayer Games
And now we get to the really fun part of having a network, particularly one
with a high-speed Internet connection: playing games. There are literally
thousands of games you can play over the Internet, from role-playing games
such as Asheron’s Call to family classics such as Spades and Hearts to strategy
games such as Age of Empires. If you’re not a gamer, your shared Internet
connection will still be useful. If you do play games, a shared Internet
connection will seem like a breath of fresh air. And with a network, you can
invite your friends and colleagues to play the game as part of a team. While you
should be sure to keep the noise down, there’s nothing quite like yelling,
“Help!” and having the other three people in the room yell, “Where are you?”
as they come to your aid, axes and swords swinging.

3 - $4
In this lesson you learned about basic computer hardware and the importance of
keeping your computer and its data safe. You learned also about operating
systems and Microsoft Windows XP. Finally, you learned about applications
software and how a computer network operates
Part I: Lesson 2 Computer Hardware and Software I - 2.39

5 5 1
1. What is the difference between hard-disk storage and RAM?
2. What hardware do you need to connect to the Internet?
3. What’s the best way to keep your computer’s data safe?
4. What should you avoid using as your personal password?
5. What can you do to protect yourself from a computer virus?
6. What is “Windows” and why do you need it to run an IBM-
compatible personal computer?
7. What are the basic types of desktop applications and how are they
used?
8. What are the fundamental components of a computer network?

6 % #
Exercise 1: Using the Control Panel in Windows, locate the System Properties
window and determine how much RAM your computer possesses.
Exercise 2: To learn more about computer viruses and how you can protect
your Microsoft Office applications, open your Web browser and select File,
Open. Enter the following Internet address in the text box:
http://office.microsoft.com/assistance/9798/virusres.aspx.