Step 1: Step Activity Clock Activity
Step 1: Step Activity Clock Activity
Step 2:
2.9 2.43
Service times Probility cummulative probability
1 0.2 0.2
2 0.4 0.6
3 0.1 0.7
4 0.3 1
265.3
Clock
Time customer spend in system
1
5
14
20
26
30
34
39
43
50
55
59
63
71
78
83
87
93
98
103
112
118
125
130
139
146
149
155
159
164
173
179
185
189
192
198
205
209
212
216
218
225
228
231
237
242
247
251
258
263
266
268
273
280
285
291
300
305
311
317
322
327
331
338
343
347
350
358
364
369
378
382
390
395
401
405
412
417
423
428
431
436
441
444
449
455
463
467
474
477
482
488
492
498
502
507
510
517
524
533
267.73
0.861066 0.588638
0.879143 0.697219
0.683457 0.683486
0.91395 0.512934
0.02085 0.606325
0.590103 0.895184
0.801343 0.323461
0.04337 0.210823
0.74569 0.975086
0.267642 0.607571
0.477126 0.681375
0.541638 0.443068
0.102465 0.959981
0.757198 0.184703
0.869498 0.249529
0.571004 0.376336
0.267685 0.907825
0.643581 0.527603
0.114955 0.458036
0.965404 0.343387
0.183821 0.981027
0.606177 0.455308
0.392371 0.549584
0.270928 0.291773
0.823136 0.17234
0.74496 0.214796
0.705453 0.909589
0.724976 0.696693
0.139957 0.37913
0.872651 0.907637
0.127123 0.845422
0.74407 0.034968
0.74496 0.041493
0.416285 0.555111
0.036074 0.472977
0.844658 0.815374
0.237341 0.826364
0.387586 0.150292
0.587328 0.740212
0.728725 0.914624
0.169909 0.444756
0.119626 0.787311
0.70515 0.036677
0.71075 0.313291
0.806398 0.035622
0.736607 0.999129
0.691489 0.290946
0.893134 0.809805
0.402943 0.772471
0.938984 0.707889
0.802341 0.045356
0.518796 0.866163
0.658288 0.096242
0.676014 0.856089
0.18379 0.706915
0.823043 0.436923
0.406474 0.479928
0.282967 0.52389
0.28271 0.238107
0.195216 0.414504
0.554449 0.52389
0.151853 0.604063
0.707567 0.485093
0.969545 0.452224
0.05711 0.522545
0.991819 0.546723
0.953827 0.214219
0.449337 0.831685
0.387935 0.982704
0.810081 0.31786
0.36801 0.780838
0.458583 0.586481
0.136316 0.339974
0.381267 0.693911
0.185576 0.595449
0.203078 0.298298
0.435683 0.669197
0.392292 0.375038
0.098849 0.5888
0.238227 0.571867
0.64761 0.665997
0.328413 0.800951
0.424483 0.587537
0.941132 0.60979
0.434064 0.825269
0.829009 0.642754
0.390052 0.864271
0.390596 0.999372
0.531136 0.946355
0.425803 0.499735
0.25637 0.658002
0.378461 0.575969
0.384857 0.934644
0.607898 0.09141
0.140824 0.32785
0.096137 0.307371
0.014219 0.519547
0.639823 0.727424
0.361574 0.327598
0.639996 0.246818