Microsoft 365 Certified Fundamentals – Skills
Measured
NOTE: The bullets that appear below each of the skills measured are intended to illustrate how
we are assessing that skill. This list is not definitive or exhaustive.
NOTE: In most cases, exams do NOT cover preview features, and some features will only be
added to an exam when they are GA (General Availability).
Describe Cloud Concepts
Detail and understand the benefits and considerations of using cloud services
Describe the different types of cloud services available
IaaS
PaaS
SaaS
Public, private and hybrid scenarios
position Microsoft 365 in a SaaS scenario
Describe Core Microsoft 365 Services and Concepts
Identify core Microsoft 365 components
Windows 10 Enterprise
Exchange Online
SharePoint Online
Teams
Enterprise Mobility + Security products and technologies
Microsoft Stream
Compare core services in Microsoft 365 with corresponding on-premises services
identify scenarios when usage of M365 services is more beneficial than on-premises
services
Describe the concept of modern management
describe the Windows-as-a-Service (WaaS) model
describe the usage of the Microsoft 365 Admin Center and M365 user portal
describe the Microsoft deployment and release model for Windows and cloud-based
business apps
describe how Microsoft Managed Desktop can streamline business needs
Describe Office 365 ProPlus offerings
compare with on-premises Office 2016 deployment
Identify collaboration and mobility options with Microsoft 365
describe the concept of effective collaboration with Microsoft 365
describe the concept of enterprise mobility, device management, and application
management within an organization
Describe analytics capabilities in Microsoft 365
Describe security, compliance, privacy, and trust options in Microsoft
365
Describe security and compliance concepts with Microsoft 365
identify key components within an organization’s cloud and on-premises infrastructure
that require protection
describe key security pillars of protection, including identity, documents, network, and
devices
Describe identity protection and management options
describe concepts of cloud identity, on-premises identity, and hybrid identity
identify document protection needs and capabilities of Azure Information Protection
(AIP)
describe Multi-Factor Authentication (MFA)
Describe the need for unified endpoint management, security usage scenarios, and
services
compare security usage scenarios and services available with Azure Active Directory P1,
P2, and Active Directory Domain Services (AD DS)
describe how Microsoft 365 services addresses the most common current threats
Describe capabilities of the Service Trust portal and Compliance Manager
describe the trust relationship with Microsoft
describe service locations
explain how to address most common cloud adoption issues
Describe Microsoft 365 pricing and support options
Describe Licensing options available in Microsoft 365
identify M365 subscription and management options
describe key selling points of M365 in segments of productivity, collaboration, security,
and compliance
identify the different licensing and payment models available for M365
understand how to determine and implement best practices
Describe pricing options
describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft
cloud services
describe the basics of cost benefit analysis for on-premises versus cloud services
identify available billing and bill management options
Describe support offerings for Microsoft 365 services
describe how to create a support request for Microsoft 365 services
identify Service Level Agreements (SLAs)
describe how to determine service health status
describe the Service Health dashboard
Describe the service lifecycle in Microsoft 365
describe private preview, public preview, and General Availability (GA) and their
correlation to support policy and pricing
