Service Manual of Ap9631
Service Manual of Ap9631
UPS Network
Management
Card 2
AP9630, AP9631
This manual is available in English on the APC Web site (www.apc.com).
Dieses Handbuch ist in Deutsch auf der APC Webseite (www.apc.com) verfügbar.
Preliminary Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features 2
Related documents 2
Inventory 3
Disclaimer 3
Please recycle 3
Language Packs 3
Installation in a UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
How to install the card for different UPS models 4
Step 1: Turn off power (Smart-UPS) 4
Step 2: Install the Network Management Card 5
Step 3: Restore power to the card slot 5
Step 4: Configure the Network Management Card 5
Quick Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Overview 8
TCP/IP configuration methods 8
APC Device IP Configuration Wizard 9
.ini file utility 9
DHCP and BOOTP configuration 9
Local access to the command line interface 11
Remote access to the command line interface 12
Command line interface 13
Installation Manual i
How to Access a Configured Network Management Card . . . . 15
Overview 15
Web interface 15
Telnet and SSH 16
Simple Network Management Protocol (SNMP) 16
FTP and SCP 17
Manage the security of your system 17
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
ii Installation Manual
How to Avoid Equipment Damage
Disconnect power for Smart-UPS or expansion chassis
You do not need to turn off a Symmetra® UPS to install the Network
Management Card.
Smart-UPS.
Installation Manual 1
Preliminary Information
Features
The American Power Conversion (APC®) Network
Management Card 2 is IPv6 Ready and localized into nine
languages. It has the following standard features:
2 Installation Manual
• Network Management Card Upgrade Utilities
• Security Handbook
• PowerNet® Management Information Base (MIB) Reference Guide
Inventory
The Network Management Card package includes the following items:
• This Installation Manual
• Network Management Card
• APC Network Management Card Utility CD
• Serial configuration cable (940-0299)
• Temperature sensor (AP9335T)—AP9631 Network Management Card
only
• Network Management Card quality assurance test slip
• Declaration of Conformity
• Warranty registration form
Save the quality assurance test slip. The slip contains the MAC
address that you may need when performing the procedures in
“TCP/IP configuration methods” on page 8.
Disclaimer
American Power Conversion is not responsible for damage sustained during
reshipment of this product.
The Network Management Card is sensitive to static electricity.
When handling the Network Management Card, touch only the
end plate while using one or more of these electrostatic-discharge
devices (ESDs): wrist straps, heel straps, toe straps, or conductive
shoes.
Please recycle
The shipping materials are recyclable. Save them for later use, or
dispose of them appropriately.
Installation Manual 3
Installation in a UPS
How to install the card for different UPS models
You can install the Network Management Card in a card slot in a Smart-UPS or
Symmetra UPS.
In a Symmetra UPS that uses more than one APC management product, you
must install the APC management products in the correct order for them to
operate properly.
4 Installation Manual
Step 2: Install the Network Management Card
The Network Management Card is sensitive to static electricity.
When handling the Network Management Card, touch only the
end plate while using one or more of these electrostatic-discharge
devices (ESDs): wrist straps, heel straps, toe straps, or conductive
shoes.
For the location of the UPS card slot, see the UPS documentation.
Installation Manual 5
Expansion/Triple Chassis Installation
When to use an Expansion Chassis
Use an Expansion Chassis or a Triple Expansion Chassis if the UPS has no card
slot available.
When you install the Network Management Card in the chassis, the Network
Management Card communicates with the UPS through the cable connection
between the chassis and the UPS.
6 Installation Manual
The Network Management Card is sensitive to static electricity.
When handling the Network Management Card, touch only the
end plate while using one or more of these electrostatic-discharge
devices (ESDs): wrist straps, heel straps, toe straps, or conductive
shoes.
1. If a cable is connected to the serial port at the UPS or chassis, stop the
APC service that uses that serial connection, and disconnect the cable.
2. If you are installing a chassis, connect the chassis to the UPS serial port.
3. Use the same screws that hold the expansion slot cover in place to secure
the Network Management Card in the chassis slot.
mph0459a
Installation Manual 7
Quick Configuration
Overview
Note: Disregard the procedures described in this chapter if you
have APC InfraStruXure® Central or InfraStruXure Manager as part
of your system. See the documentation for your InfraStruXure
device for more information.
You must configure the following TCP/IP settings before the Network
Management Card can operate on a network:
8 Installation Manual
APC Device IP Configuration Wizard
You can use the APC Device IP Configuration Wizard at a computer running
Microsoft® Windows® 2000, Windows Server® 2003, or Windows XP to
discover unconfigured Network Management Cards and configure their basic
TCP/IP settings, one card at a time, over the network.
1. If autorun is enabled, the user interface of the CD starts when you insert
the APC Network Management Card Utility CD into a computer on your
network. Otherwise, open the file contents.htm on the CD.
2. Select the Device IP Configuration Wizard from the main menu.
3. When the Wizard discovers the unconfigured Network Management
Card, follow the on-screen instructions.
Note: If you leave the option Start a Web browser when finished
enabled, you can access the Network Management Card through
your browser by using apc (the default) for both the user name and
password.
Installation Manual 9
BOOTP. For the Network Management Card to use a BOOTP server to
configure its TCP/IP settings, it must find a properly configured
RFC951-compliant BOOTP server.
In the BOOTPTAB file of the BOOTP server, enter the Network Management
Card’s MAC address, IP address, subnet mask, and default gateway, and,
optionally, a bootup file name. Look for the MAC address on the bottom of the
Network Management Card or on the Quality Assurance slip included in the
package.
When the Network Management Card reboots, the BOOTP server provides it
with the TCP/IP settings.
1. The Network Management Card sends out a DHCP request that uses the
following to identify itself:
– A Vendor Class Identifier (APC by default)
– A Client Identifier (by default, the MAC address of the Network
Management Card)
– A User Class Identifier (by default, the identification of the application
firmware installed on the Network Management Card)
2. A properly configured DHCP server responds with a DHCP offer that
includes all the settings that the Network Management Card needs for
network communication. The DHCP offer also includes the Vendor
Specific Information option (DHCP option 43). The Network
10 Installation Manual
Management Card can be configured to ignore DHCP offers that do not
encapsulate the APC cookie in DHCP option 43 using the following
hexadecimal format. (The Card does not require this cookie by default).
Option 43 = 01 04 31 41 50 43
where
– the first byte (01) is the code
– the second byte (04) is the length
– the remaining bytes (31 41 50 43) are the APC cookie.
See your DHCP server documentation to add code to the Vendor
Specific Information option.
1. Select a serial port at the local computer, and disable any service that uses
that port.
2. Use the provided serial cable (APC part number 940-0299) to connect the
selected port to the serial port on the front panel of the Network
Management Card.
3. Run a terminal program (such as HyperTerminal) and configure the
selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow
control. Save the changes.
4. Press ENTER, repeatedly if necessary, to display the User Name prompt.
5. Use apc for the user name and password.
See “Command line interface” on page 13 to finish the
configuration.
Installation Manual 11
Remote access to the command line interface
From any computer on the same network as the Network Management Card,
you can use ARP and Ping to assign an IP address to the Network Management
Card, and then use Telnet to access its command line interface and configure
the other TCP/IP settings.
1. Use the MAC address of the Network Management Card in the ARP
command to define the IP address.
Note: Look for the MAC address on the bottom of the
Network Management Card or on the Quality Assurance
slip included in the package.
12 Installation Manual
Command line interface
After you log on at the command line interface, as described in “Local access to
the command line interface” on page 11 or “Remote access to the command line
interface” on page 12, you can manually configure network settings.
Installation Manual 13
How to Recover from a Lost Password
You can use a local computer that connects to the Network Management Card
through the serial port to access the command line interface.
1. Select a serial port at the local computer, and disable any service that uses
that port.
2. Connect the provided serial cable (APC part number 940-0299) to the
selected port on the computer and to the configuration port at the
Network Management Card.
3. Run a terminal program (such as HyperTerminal®) and configure the
selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow
control.
4. Press ENTER, repeatedly if necessary, to display the User Name prompt.
If you are unable to display the User Name prompt, verify the following:
– The serial port is not in use by another application.
– The terminal settings are correct as specified in step 3.
– The correct cable is being used as specified in step 2.
5. Press the Reset button. The Status LED will flash alternately orange and
green. Press the Reset button a second time immediately while the LED
is flashing to reset the user name and password to their defaults
temporarily.
6. Press ENTER, repeatedly if necessary, to display the User Name prompt
again, then use the default, apc, for the user name and password. (If you
take longer than 30 seconds to log on after the User Name prompt is
redisplayed, you must repeat step 5 and log on again.)
7. At the command line interface, use the following commands to change
the User Name and Password settings, both of which are now apc:
user -an yourAdministratorName
user -ap yourAdministratorPassword
For example, to change the Administrator user name to Admin, type:
user -an Admin
8. Type quit or exit to log off, reconnect any serial cable you
disconnected, and restart any service you disabled.
14 Installation Manual
How to Access a Configured Network Management Card
Overview
After the Network Management Card is running on your network, you can use
the interfaces summarized here: Web interface, Telnet and SSH, SNMP, FTP,
and SCP.
For more information about the interfaces, see the User’s Guide.
Web interface
Use Microsoft Internet Explorer® (IE) 7.x or higher (on Windows operating
systems only) or Mozilla® Firefox® 3.0.6 or higher (on all operating systems)
to access the Web interface of the Network Management Card. Other
commonly available browsers may work but have not been fully tested by APC.
You can use either of the following protocols when you use the Web interface:
1. Address the Network Management Card by its IP address (or its DNS
name, if a DNS name is configured).
2. Enter the user name and password (by default, apc and apc for an
Administrator).
3. To enable or disable the HTTP or HTTPS protocol, use the Network
menu on the Administration tab, and select the access option under
the Web heading on the left navigation menu.
See the Security Handbook, available on the APC Network
Management Card Utility CD or from the APC Web site,
www.apc.com, for more information on selecting and configuring
network security.
Installation Manual 15
Telnet and SSH
You can access the command line interface through Telnet or Secure SHell
(SSH), depending on which is enabled. To enable these access methods, select
the Administration tab, the Network menu on the top menu bar, and the
access option under Console on the left navigation menu. By default, Telnet is
enabled. Enabling SSH automatically disables Telnet.
Telnet for basic access. Telnet provides the basic security of authentication
by user name and password, but not the high-security benefits of encryption. To
use Telnet to access the command line interface of the Network Management
Card from any computer on the same subnet:
The interface, user accounts, and user access rights are the same whether you
access the command line interface through SSH or Telnet, but to use SSH, you
must first configure SSH and have an SSH client program installed on your
computer.
16 Installation Manual
SNMPv3 only. For SNMP GETs, SETs, and trap receivers, SNMPv3 uses a
system of user profiles to identify users. An SNMPv3 user must have a user
profile assigned in the MIB software program to perform GETs and SETs,
browse the MIB, and receive traps. The default settings are no authentication
and no privacy.
To use InfraStruXure Central to manage the UPS, you must have the FTP
Server option enabled in the Network Management Card interface.
To retrieve a copy of the event or data log, see the procedure “How
to use FTP or SCP to retrieve log files” in the “Logs” chapter of the
User’s Guide.
Installation Manual 17
How to Install Multiple Management Cards
Overview
When installing more than one APC management card, you must install the
cards in the order described in this document because they share a serial link
with the connected UPS. Installing the cards in any other order may result in
failure for them to operate properly.
Expansion Chassis (AP9600), one slot APC UPSs that are not installed in
a rack or enclosure.
18 Installation Manual
Installing cards in an expansion chassis
Install the lowest-priority cards in any available card slots in the UPS, and then
use an expansion chassis for remaining higher-priority cards. In a Triple
Expansion Chassis:
• Install each card, starting with the lowest priority (see “Before you start”
on page 18) in the lowest-numbered slot.
• If you are installing a Network Management Card, install it in slot 3,
even if you are leaving another slot empty.
Installation Manual 19
For Symmetra models with 4, 3, or 2 slots, install each card, starting with the
lowest priority (as listed in the table on page 18) in the lowest numbered slot.
Use the following illustrations to determine model-specific slot numbering.
20 Installation Manual
Specifications
Physical
Environmental
Temperature
Operating 0 to 45°C (32 to 113°F)
Storage -5 to 45°C (23 to 113°F)
Regulatory compliance
Installation Manual 21
Radio Frequency Interference
Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to
operate this equipment.
USA—FCC
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with this
user manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference. The user
will bear sole responsibility for correcting such interference.
Canada—ICES
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Japan—VCCI
This is a Class A product based on the standard of the Voluntary Control Council for
Interference by Information Technology Equipment (VCCI). If this equipment is
used in a domestic environment, radio disturbance may occur, in which case, the
user may be required to take corrective actions.
この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準
に基づくクラス A 情報技術装置です。この装置を家庭環境で使用すると、電波
妨害を引き起こすことがあります。この場合には、使用者が適切な対策を講ず
るように要求されることがあります。
Taiwan—BSMI
警告使用者 :
這是甲類的資訊產品 , 在居住的
環境中使用時 , 可能會造成射頻
干擾 , 在這種情況下 , 使用者會
被要求採取某些適當的對策。
Australia and New Zealand
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
European Union
This product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. APC cannot accept responsibility for any
failure to satisfy the protection requirements resulting from an unapproved
modification of the product.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and
industrial environments to provide a reasonable protection against interference with
licensed communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
APC Worldwide Customer Support
Customer support for this or any other APC product is available at no charge in any of
the following ways:
• Visit the APC Web site to access documents in the APC Knowledge Base and to
submit customer support requests.
– www.apc.com (Corporate Headquarters)
Connect to localized APC Web sites for specific countries, each of which
provides customer support information.
– www.apc.com/support/
Global support searching APC Knowledge Base and using e-support.
• Contact the APC Customer Support Center by telephone or e-mail.
– Local, country-specific centers: go to www.apc.com/support/contact for
contact information.
For information on how to obtain local customer support, contact the APC
representative or other distributors from whom you purchased your APC product.
© 2009 APC by Schneider Electric. APC, the APC logo, InfraStruXure, Symmetra, and Smart-UPS are
owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their
affiliated companies. All other trademarks are property of their respective owners.
990-3404A-001 12/2009