Avid VideoRAID

® ™

Setup and User’s Guide

m a k e m a n a g e m ove | m e d i a ™ Avid ®
 Copyright and Disclaimer
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Copyright © 2006 Avid Technology, Inc. and its licensors. All rights reserved.
The following disclaimer is required by Apple Computer, Inc.
APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING
THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS.
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Copyright © 1988–1997 Sam Leffler
Copyright © 1991–1997 Silicon Graphics, Inc.

Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose
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Portions of this software licensed from Paradigm Matrix.

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2
The following disclaimer is required by Videomedia, Inc.:
“Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with
respect to its merchantability or its fitness for any particular purpose.”

“This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by
Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use
of this software will allow “frame accurate” editing control of applicable videotape recorder decks, videodisc recorders/players
and the like.”

The following disclaimer is required by Altura Software, Inc. for the use of its Mac2Win software and Sample
Source Code:
©1993–1998 Altura Software, Inc.

The following disclaimer is required by 3Prong.com Inc.:

Certain waveform and vector monitoring capabilities are provided under a license from 3Prong.com Inc.

Attn. Government User(s). Restricted Rights Legend

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of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.

Trademarks
888 I/O, Adrenaline, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, AniMatte, AudioSuite, AudioVision, AutoSync, Avid,
Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, AVIDdrive Towers, Avid Learning Excellerator, Avid Liquid, Avid Mojo,
AvidNet, AvidNetwork, AVIDstripe, Avid Unity, Avid Unity ISIS, Avid Xpress, AVoption, AVX, CamCutter, ChromaCurve,
ChromaWheel, DAE, Dazzle, Deko, DekoCast, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine,
Digidesign Intelligent Noise Reduction, DigiDrive, Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, D-Verb,
Equinox, ExpertRender, FieldPak, Film Composer, FilmScribe, FluidMotion, HIIP, HyperSPACE, HyperSPACE HDCAM,
IllusionFX, Image Independence, iNEWS, iNEWS ControlAir, Instinct, Intraframe, iS9, iS18, iS23, iS36, LaunchPad, Lightning,
Lo-Fi, Magic Mask, make manage move | media, Marquee, Matador, Maxim, MCXpress, Media Browse, Media Composer,
MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray,
MediaShare, MediaStream, Meridien, MetaSync, MissionControl, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris,
OMF, OMF Interchange, OMM, Open Media Framework, Open Media Management, PCTV, Pinnacle MediaSuite,
Pinnacle Studio, Pinnacle Systems, ProEncode, Pro Tools, QuietDrive, Recti-Fi, RetroLoop, rS9, rS18, Sci-Fi, Show Center,
Softimage, Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, SteadyGlide, Symphony, TARGA, Thunder,
Trilligent, UnityRAID, VideoRAID, Vari-Fi, Video Slave Driver, VideoSPACE, and Xdeck are either registered trademarks or
trademarks of Avid Technology, Inc. in the United States and/or other countries.

Apple and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows is either a
registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks
contained herein are the property of their respective owners.

Avid VideoRAID Setup and User’s Guide • 0130-07500-01 REV. C • July 2006

3
4
 Contents

Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Avid Educational Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Avid VideoRAID Quick Start Summary . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Supported Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Box Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
RAID Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Fail-Safe and Real-Time Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Multi-Stream Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Front Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Disk Drive Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
RAID Controller Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
VideoRAID Activity Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power Supply Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
VideoRAID Desktop and Deskside Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing Rack-Mount Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Attaching the Rack-Mount Brackets on the VideoRAID RTR320X . . . . . . . . . . 25
Positioning the VideoRAID RTR320X in the Rack . . . . . . . . . . . . . . . . . . . . . . . 26
Securing the VideoRAID RTR320X in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing the Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing the EMI Shields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cabling the VideoRAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ultra320 SCSI Terminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5
 Connecting the SCSI Cable and Terminator . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Daisy Chaining the VideoRAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Setting the SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 3 Configuring the VideoRAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Turning On the Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Turning On the Avid System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Initializing the VideoRAID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Accessing the VideoRAID and Setting the Configuration File . . . . . . . . . . . . . . . . . 39
Using HyperTerminal - Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting Your RTR320 SCSI Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using ZTerm - Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting Your RTR320 SCSI Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Managing VideoRAID Drives on Mac OS X Systems . . . . . . . . . . . . . . . . . . . . . . . 43
Managing VideoRAID Drives on a Windows XP System . . . . . . . . . . . . . . . . . . . . . 43
Supported Windows File Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Creating Primary Partitions and Formatting Drives with a Windows XP Operating
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Supported Drive Striping Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Chapter 4 Replacing Failed Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Drive Carrier Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
RAID Controller Module Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Power Supply Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Appendix A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Power Cords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Appendix B Verifying the HP LSI SCSI Boot Adapter Settings. . . . . . . . . . . . . . . . . . 57
Appendix C Regulatory and Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
FCC Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Canadian ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

6
European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Disposal of Waste Equipment by Users in the European Union . . . . . . . . . . . . . . . . 62
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

7
8
 Using This Guide

Congratulations on your purchase of the Avid® VideoRAID ™ RTR320 or Avid VideoRAID

RTR320X fail-safe disk array. The high-performance Ultra320 SCSI VideoRAID arrays
provide guaranteed real-time access for multi-stream standard definition (SD) and high
definition (HD) workflows. VideoRAID arrays support parity RAID (Redundant Array of
Independent Disks) operation and provide you with full data protection in the event of a
drive failure.

This guide is intended for all Avid VideoRAID users, from beginning to advanced. Unless
noted otherwise, the material in this document applies to the Windows® XP and Mac OS® X
operating systems.

n The documentation describes the features and hardware of all models. Therefore, your
system might not contain certain features and hardware that are covered in the
documentation.

Symbols and Conventions

Avid documentation uses the following symbols and conventions:

Symbol or Convention Meaning or Action

n A note provides important related information, reminders,

recommendations, and strong suggestions.

c A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.

w A warning describes an action that could cause you physical harm.

Follow the guidelines in this document or on the unit itself when
handling electrical equipment.

> This symbol indicates menu commands (and subcommands) in the

order you select them. For example, File > Import means to open the
File menu and then select the Import command.

t This symbol indicates a single-step procedure. Multiple arrows in a

list indicate that you perform one of the actions listed.
 Using This Guide

Symbol or Convention Meaning or Action

k This symbol represents the Apple or Command key. Press and hold
the Command key and another key to perform a keyboard shortcut.

(Windows), (Windows only), This text indicates that the information applies only to the specified
(Macintosh), or (Macintosh operating system, either Windows XP or Macintosh OS X.
only)

Italic font Italic font is used to emphasize certain words and to indicate variables.

Courier Bold font Courier Bold font identifies text that you type.

Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
k+key or mouse action mouse action. For example, k+Option+C or Ctrl+drag.

If You Need Help

If you are having trouble using Avid VideoRAID:
1. Retry the action, carefully following the instructions given for that task in this guide. It
is especially important to check each step of your workflow.
2. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
3. Visit the online Knowledge Base at www.avid.com/onlinesupport. Online services are
available 24 hours per day, 7 days per week. Search this online Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download updates,
and to read or join online message-board discussions.

Avid Educational Services

For information on courses/schedules, training centers, certifications, courseware, and
books, please visit www.avid.com/training or call Avid Sales at 800-949-AVID
(800-949-2843).

10
Avid VideoRAID Quick Start Summary

You should read this book when installing and configuring the Avid VideoRAID RTR320 or
Avid VideoRAID RTR320X fail-safe disk array.

The following check list outlines the most important items you need to know.

Avid VideoRAID Quick Start Installation Helper

Knowing the components and models, see “Box Contents” on page 14. !
Verifying the HP LSI SCSI Boot Adapter Configuration Settings settings (Required): !
c If you are connecting the VideoRAID to an HP xw8000, HP xw8200, or
HP xw9300 you need to have the following SCSI BIOS settings: see
“Verifying the HP LSI SCSI Boot Adapter Settings” on page 57.

Rack mounting your VideoRAID, see “Installing Rack-Mount Enclosure” on !

page 24.

Installing drives, see “Installing the Drives” on page 27. !

c Do not power on units until after drives are installed.
Configuring with the null modem cable, see “Initializing the VideoRAID” on !
page 38.

Preventing EMI interference, see “Installing the EMI Shields” on page 28. !
Cabling your VideoRAID, see “Cabling the VideoRAID” on page 30. !
Configuring your VideoRAID, see “Configuring the VideoRAID” on page 37. !
Initializing your VideoRAID, “Initializing the VideoRAID” on page 38. !
Accessing the VideoRAID and Setting the Configuration File on your VideoRAID, !
see “Accessing the VideoRAID and Setting the Configuration File” on page 39.
 Avid VideoRAID Quick Start Summary

12
 Chapter 1
Overview

VideoRAID disk arrays feature a high-performance Ultra320 SCSI interface and are the
ideal storage solution for all content creation applications including animation, special
effects, and non-linear video editing. These enclosures can be used with Avid editing
systems that operate with Windows and Macintosh operating systems.

VideoRAID disk arrays can be set up in a desktop (horizontal), deskside (vertical), or

rack-mount configuration with a single or dual-controller Ultra320 SCSI interface.
Throughout this manual, VideoRAID refers to the VideoRAID RTR320 and VideoRAID
RTR320X models.

Features
Each VideoRAID enclosure ships with a minimum of five drives. The VideoRAID enclosure
supports hardware parity RAID. No other RAID or JBOD (Just A Bunch of Disks) mode is
supported.

Supported Operating Systems

The VideoRAID has been qualified for use on a single or dual-channel Ultra320 SCSI host
adapter using Windows XP and Mac OS X operating systems.
Chapter 1 Overview

Box Contents
The following items are included in the shipping carton. Keep the shipping container and
packing materials for the unlikely event that you need to return the product.

Shipping Contents

VideoRAID RTR320

VideoRAID RTR320X

The kit contains:

- VideoRAID enclosure
- Power cord (two with VideoRAID RTR320X Model)
- SCSI Terminator (Two with VideoRAID RTR320X Model)
- SCSI VHDC-VHDC Link Cable, 18 inches (VideoRAID RTR320X Model only)
- Five VideoRAID drives (shipped uninstalled – optional ten with VideoRAID
RTR320X model)
- EMI shield (not shown – two with VideoRAID RTR320X model)
- Rubber feet (used in desktop or deskside configuration VideoRAID RTR320X —
pre-attached on the VideoRAID RTR320 model)
- Null modem cable (not shown)
- Rack-mount brackets and 5 screws (VideoRAID RTR320X model only)
- Avid VideoRAID Setup and User’s Guide) (not shown)
- Avid Health and Safety Guidelines (not shown)

14
 Features

n Labels are included for labeling the drives and drive slots in the enclosure after you install
drives. If you remove the drives after they have been configured you must reinstall them in
the same slot locations.

RAID Operation
The VideoRAID has an on-board RAID controller that offers real-time performance and
data protection in the event of a disk drive failure. It also provides the interface bridge
between the PATA disk drives and the host interface.

Five drives are attached to each RAID controller. Four of the drives contain user data, which
is striped across the data drives by the controller. The fifth drive contains parity information
which is used to reconstruct data in the unlikely event of a drive failure. The controller
generates parity information automatically and writes it to the parity drive with simultaneous
writes to the data drives. The controller presents the four data drives to the host system as a
single logical unit (LUN) using a single SCSI ID.

The controller supports continued operations after any single drive failure. If the failure is a
data drive, the controller reconstructs the failed drive’s data using the data on the remaining
drive plus the parity drive. If the failed drive is the parity drive, all user data remains and no
reconstruction is required. When writing, as long as any four of the five drives are
functional, enough information is stored to allow retrieval as well as reconstruction. Once a
failed drive has been replaced, the controller reconstructs the drive’s data. Once the
reconstruction is complete, there is a complete set of data on all five drives and the system
could tolerate the failure of a different drive in the stripe set. If a second drive fails in a stripe
set before the first failed drive has been replaced and its data reconstructed, user data is lost.
For this reason, you should replace and reconstruct any failed drive as soon as possible.

Fail-Safe and Real-Time Design

The VideoRAID real-time RAID controllers ensure that VideoRAID continues to operate
with no loss of data and with no degradation in performance in the unlikely event of a disk
drive failure. If it becomes necessary to replace a faulty disk drive, simply insert a new drive
carrier and the array automatically begins to reconstruct the data that should be on that drive.
This occurs in the background while you continue to work. When reconstruction is
completed, VideoRAID returns to the fail-safe mode and resumes the protection of your
valuable data. For more information on replacing a failed drive see “Drive Carrier
Replacement” on page 49.

15
Chapter 1 Overview

Multi-Stream Technology
VideoRAID disk arrays are optimized with an Avid exclusive technology called
Multi-Stream Technology (MST). MST is a collection of sophisticated algorithms that
support playback of multiple streams of compressed and uncompressed video in real-time.

Front Panel
The front panel for the VideoRAID enclosure contains LEDs used to monitor the enclosure.
The following sections describe the front panels for the deskside enclosure and the
rack-mount enclosure.

VideoRAID RTR320 Front Panel

a Power LED
Power LED
Status LED
Status LED

Drive activity
LEDs

16
 Front Panel

The following figure shows the rack-mount enclosure front panel.

VideoRAID RTR320X Front Panel

Power LED Power LED

Status LED Status LED

a

a
Status LED Power LED
Drive activity LEDs Drive activity LEDs
Power LED Status LED

17
Chapter 1 Overview

Front Panel Indicators

The health of a VideoRAID disk array is indicated by the STATUS indicator located on the
front bezel of the unit directly under the POWER indicator.

n Each RAID controller in a VideoRAID array has its own STATUS and POWER indicators.

The STATUS indicator has four states as described below:

GREEN (solid) – System OK
AMBER (flashing) – Disk drive rebuild in progress.
RED (flashing) – A disk drive has failed
RED (solid) – RAID controller failure

n During normal operation, the STATUS indicator will glow GREEN. If a disk drive in the
array should fail, the STATUS indicator will begin to flash RED alerting the user that the
system is now operating in an unprotected mode. Work in progress can be completed in this
mode since the array will continue to operate as if nothing has happened. However, if a
second drive failure occurs while operating in the unprotected mode, data stored on the
array is lost.

Disk Drive Status Indicators

Each disk drive module installed in VideoRAID has an associated status indicator located on
the back of the enclosure. During normal operation, the disk drive status indicators located
on the rear of the unit will flash GREEN to indicate normal disk activity. When operating in
the “unprotected” mode, the status indicator of the failed disk drive module lights RED.

RAID Controller Status Indicator

During normal operation, the STATUS indicator on the RAID controller module will glow
GREEN. If the controller should fail, the STATUS indicator will glow RED.

VideoRAID Activity Indicators

The disk drive activity indicators (blue lights) shine through the front bezel of VideoRAID.
These LEDs have two brightness settings. The brightness selector switch is located behind
the removable front bezel. Spring clips are used at the corners of the enclosure to hold the
bezel in place.

18
 Front Panel

To remove the front bezel:

t Pull the front bezel off starting from any side of the enclosure. After the first two clips
are free, pull the bezel off from the opposite side. The bottom of the bezel might provide
you with the best grip.

VideoRAID Front Bezel

a VideoRAID front bezel

When the front bezel is removed, slide the switch to toggle between the bright and dim
modes.

n Each half of the VideoRAID RTR320X has a brightness selector switch.

VideoRAID Drive Activity Brightness Switch

Drive activity brightness switch

19
Chapter 1 Overview

Power Supply Status Indicators

The power indicator functions as follows:
• VideoRAID RTR320 – During normal operation, the Power indicator on the front of
the VideoRAID RTR320 unit and the Power OK indicator located on the power supply
module (see “Rear Panel” on page 20) illuminates green. If the power supply should
fail, both indicator lights turn off.
• VideoRAID RTR320X, Redundant Power Supplies – The VideoRAID RTR320X
features dual power supplies. During normal operation, the Power indicators on the front
of the unit and the Power OK indicators located on the power supply modules illuminate
green. In the event of a power supply failure, the affected Power indicator turns off, but
the Status indicator on the front remains lit. The unaffected supply continues to power
both sides of the array. Remove the AC power cord from the failed supply and install a
new supply. Ensure the power switch on the new supply is off when the new power
supply is installed. Install the AC power cord and turn the power on.

Rear Panel
The rear panels for the desktop, deskside, and rack-mount enclosures have the same features.
Each include two 68-pin SCSI connectors, one 9-pin serial connector, a SCSI ID selector,
power switch, and a power cord connector. The VideoRAID RTR320X has two sets of these
connectors; one set for each half unit.

The power cord is plugged into the power connector. The power switch turns power to the
VideoRAID enclosure on and off. The power supplies are designed to be user replaceable;
see “Power Supply Replacement” on page 52.

c Do not turn off power to the enclosure while the drive activity LEDs are flashing. You
might lose or corrupt data when the power is turned off.

The SCSI connectors are used for attaching SCSI cables or a SCSI terminator to the
enclosure. SCSI connectors are labeled for use with a SCSI cable or terminator. There is a
SCSI ID selector used to set the SCSI ID for the RAID set. For more information in setting
the SCSI ID, see “Setting the SCSI ID” on page 35.

20
 Rear Panel

The internal fans pull air through the enclosure, from the rear to the front, to cool the drives.
The following figure shows the deskside enclosure rear panel.

VideoRAID RTR320 Rear Panel

SCSI
connectors

Power OK LED Controller

Status LED
SCSI ID
selector Power switch

Power cord
connector l Null modem
(serial port)

The following figure shows the rack-mount enclosure rear panel.

VideoRAID RTR320X Rear Panel

Second half with identical connections

SCSI Power OK Controller
connectors LED Status LED

Null modem
(serial port)
l

Power switch

SCSI ID selector Power cord connector

21
Chapter 1 Overview

22
 Chapter 2
Installation

This chapter describes how to install a VideoRAID RTR320X array into a rack and how to
attach the rubber feet to the bottom of the VideoRAID when using it as a desktop or deskside
array. Completely unpack the VideoRAID and check the contents of the VideoRAID box
against the items identified in “Box Contents” on page 14.

VideoRAID array components includes:

• Five or ten drive carriers (shipped separately)
• One or two power supply modules
• One or two SCSI controllers
• One or two EMI Shields

You are required to purchase the SCSI cables for your configurations. Avid offers several
SCSI cables for connecting the array to your Avid system, see “Ultra320 SCSI Cables
Available Through Avid” on page 30. You can connect the array to either a Windows-based
or Macintosh-based Avid system. The VideoRAID array is supported only on Avid systems
that have Ultra320 SCSI adapters.

VideoRAID Desktop and Deskside Configurations

VideoRAID RTR320X can be set up in a desktop (horizontal), deskside (vertical), or
rack-mount configuration. If you are rack-mounting the VideoRAID RTR320X, see
“Installing Rack-Mount Enclosure” on page 24.

n The VideoRAID RTR320 comes with the rubber feet already installed on the enclosure. This
enclosure is ready for you to install the drives, see “Installing the Drives” on page 27.
Chapter 2 Installation

To set up your VideoRAID RTR320X as a desktop or deskside enclosure:

1. Locate the four screw-on feet that are included in the VideoRAID RTR320X kit.
2. Replace the four screws on the bottom or side of the enclosure with the four screw-on
feet as shown in the following figure.

Attaching the Feet for the Desktop Configuration (Bottom View)

Installing Rack-Mount Enclosure

The VideoRAID RTR320X enclosure is designed for 19-inch (483-mm) rack enclosures and
requires three EIA rack units (3U), or 5.25 inches (133.4-mm) of rack space. The
VideoRAID RTR320X ships with brackets, and bracket screws. You need to supply your
own rack fasteners.

w To ensure the stability of the rack enclosure, start from the bottom when you install the
rack components in the rack enclosure.

Rack-mount Requirements:
• Elevated Operating Ambient — If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment might be greater than room
ambient. Therefore, consider installing the equipment in an environment compatible
with the maximum ambient temperature (Tma) specified by the manufacturer.
• Reduced Air Flow — Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation of the equipment is not compromised.
VideoRAID airflow is from the rear of the chassis enclosure to the front. Make
allowances for cooling air to be available to the front panel surface and no restrictions at
the rear.
• Mechanical Loading — Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.

24
 Installing Rack-Mount Enclosure

Make sure your rack enclosure is stable enough to prevent tipping over.
• Circuit Overloading — Consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might have
on overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
• Reliable Earthing — Reliable earthing of rack-mounted equipment should be
maintained. Particular attention should be given to supply connections other than direct
connections to the branch circuit (for example, use of power strips).

Attaching the Rack-Mount Brackets on the VideoRAID RTR320X

Rack-mounting brackets are included with the VideoRAID RTR320X.

n Do not install the drives into the rack enclosure until you have installed the enclosure into
the rack. When the drives are in the enclosure, the enclosure is heavy and difficult to handle.

To attach the rack-mount brackets:

1. Locate the rack-mounting brackets that are included in the VideoRAID RTR320X kit
and establish the left and right sides by locating the bracket with the rectangle cut-out.

Rack-Mounting Brackets and Screws

1 of 3 bracket
screws

Left mounting Rectangle

bracket cut-out

Right mounting
bracket 1 of 2 bracket
screws

2. Align tab in the right bracket so that it inserts into the rectangle hole in the VideoRAID.
3. Secure the right bracket using two bracket screws.
4. Secure the other (left) bracket on the left side of the VideoRAID using three bracket
screws.

25
Chapter 2 Installation

Positioning the VideoRAID RTR320X in the Rack

The following procedure helps you decide where to install the VideoRAID RTR320X in the
rack.

To position the VideoRAID RTR320X in the rack enclosure:

1. Select the lowest position in the rack where you can mount the VideoRAID RTR320X
enclosure. Position the VideoRAID RTR320X enclosure so the bottom is at the baseline
of a U-alignment position.

Positioning the VideoRAID RTR320X

Rack mounting rail

Rack mounting rail 5/8 in
hole spacing
5/8 in

1/2 in

5/8 in
1 3/4 in 3U
5/8 in

1/2 in

5/8 in
1 3/4 in 2U
5/8 in

1/2 in VideoRAID RTR320X

5/8 in
1 3/4 in 1U
5/8 in Baseline position is between
two 1/2-inch holes.
EIA rack unit 1/2 in

26
 Installing the Drives

Securing the VideoRAID RTR320X in a Rack

The VideoRAID RTR320X is secured in the front mounting rails of the rack with four
rackmount screws.

c You should have someone helping you lift the VideoRAID RTR320X while you are
positioning it into the slide rails.

To secure the Avid VideoRAID RTR 320X into the rack.

1. From the front of the rack, position the VideoRAID RTR320X so that it is flush against
the front mounting rails.

Front Panel Screws

Rack enclosure
1 of 4 rack front mounting rail
screws

2. Align the holes in the VideoRAID RTR320X with the holes in the front mounting rail.
From the front of the rack enclosure, insert the screws through the VideoRAID
RTR320X and front mounting rail, and tighten.

Installing the Drives

The drives are not installed in the VideoRAID enclosures and are shipped separately. You
must install a set of five drives to complete a RAID set. The VideoRAID RTR320X
enclosure can have five or ten drives installed. The drives are mounted in drive carriers that
fit into either model enclosure.

27
Chapter 2 Installation

c If you are using the VideoRAID RTR320X in a deskside configuration and are only
installing five drives, they must be installed in the bottom half of the VideoRAID array.
Installing drives in the top half of the array without any drives in the bottom half
greatly increases the chances of the VideoRAID falling over.

To install the VideoRAID drives in the enclosure:

1. Power off the VideoRAID.
2. (Option) If you are adding drives to a VideoRAID RTR320X that is already in use,
remove the EMI shield covering the empty slots on the VideoRAID RTR320X. For
more information on the EMI shield, see “Installing the EMI Shields” on page 28.
3. Open the new drive by sliding the indentation in the drive carrier in the direction of the
arrow (to the outer edge). The drive carrier lever releases.

Removing the RAID Controller

Drive carrier

Drive carrier
indentation

Drive carrier
lever

4. Insert the drive carrier in one of open carrier slots in the VideoRAID enclosure until it
engages the lever.
5. Lock the drive carrier into the enclosure by pushing the drive carrier lever so that it
snaps back in place.

For instruction on turning on the configuring the RAID set, see “Initializing the
VideoRAID” on page 38.

Installing the EMI Shields

In order for your VideoRAID disk array to meet emission compliance, the metal shield(s)
included with the unit must be installed. Please follow the instructions below to install.

28
 Installing the EMI Shields

To install the EMI shields:

1. Locate the EMI shield(s) included with your VideoRAID.
2. Position the shield so that the side without metal springs is toward the power supply.
3. Insert the bottom of the shield in the gap under the bottom most disk drive on the rear of
VideoRAID.
4. Press the shield(s) in to place.
5. If you have the VideoRAID 320X model, repeat these steps to install the second shield
over the other drive set.

Inserting the EMI Shield

l
l

l
l

l
l

29
Chapter 2 Installation

Cabling the VideoRAID

The following sections describe the VideoRAID array connections and the SCSI bus
requirements. Use only Avid-supplied Ultra320 SCSI cables when attaching a VideoRAID
array to your Ultra320 SCSI port on your Avid system. These cables are specifically
designed with electrical properties that ensure data integrity on the SCSI bus.

The following table lists the Avid cables available for connecting the VideoRAID array to
your Avid system.

Ultra320 SCSI Cables Available Through Avid

Cable Length a Purpose

68-pin VHDCIb to 68-pin HDc connectors

4.9 ft (1.5 m) Connecting the first VideoRAID array to the host system

9.8- ft (3 m) Connecting the first VideoRAID array to the host system

16.4 ft (5 m) Connecting the first VideoRAID array to the host system

68-pin VHDCI to 68-pin VHDCI connectors

4.9 ft (1.5 m) Connecting the first VideoRAID array to the host system or daisy chaining

9.8- ft (3 m) Connecting the first VideoRAID array to the host system

16.4 ft (5 m) Connecting the first VideoRAID array to the host system

a. Total SCSI cable length on a single port can not exceed 29 feet or 8 meters.
b. VHDCI — very-high-density cable interconnect
c. HD — high-density

30
 Cabling the VideoRAID

Ultra320 SCSI Terminator

The Ultra320 SCSI terminator ships with the VideoRAID array. If you have the VideoRAID
RTR320X two terminators are shipped; one for each SCSI controller module.

n The Avid Ultra320 SCSI terminator detects the SCSI bus mode. The LED on the terminator
is green when the SCSI bus is in Ultra320 mode and amber (yellow) when the SCSI bus is in
an unsupported mode.

VideoRAID Terminator

LED

Thumbscrews

Connecting the SCSI Cable and Terminator

To connect the SCSI cable and terminator:
1. Make sure the power is off on both the Avid system and VideoRAID array.
2. Locate an Ultra320 SCSI cable.
3. Attach one end of the SCSI cable to the SCSI connector on the Avid system. Secure the
cable connector with the thumbscrews on the connector.

n You might need the workstation documentation that came with your Avid system to help
locate the appropriate SCSI connector on the system.

4. Attach the other end of the SCSI cable to the left SCSI connector on the rear of the
array. The connectors are labeled.

31
Chapter 2 Installation

5. Secure the cable connector with the thumbscrews on the connector.

SCSI Cable and Terminator

SCSI cable

SCSI
terminator

l
l

6. Attach an SCSI terminator to the right SCSI connector on the rear of the array. Secure
the terminator to the connector with the thumbscrews on the terminator.

Daisy Chaining the VideoRAID

You can attach one or two VideoRAID RTR320 arrays on one Ultra320 SCSI channel. One
VideoRAID RTR320X enclosure (two arrays in a full enclosure with ten drives) can have
both arrays on a single Ultra320 SCSI channel. If your workstation has two Ultra320 SCSI
channels, then you could have four arrays per workstation or two arrays per Ultra320 SCSI
channel. To use two arrays on a single Ultra320 SCSI channel, you must daisy chain the two
arrays.

To daisy chain VideoRAID arrays:

1. Make sure the power if off on both the Avid system and VideoRAID array.
2. Locate two Ultra320 SCSI cables.
For available SCSI cables, see “Ultra320 SCSI Cables Available Through Avid” on
page 30.
3. (Option) If you previously were using a single VideoRAID array, remove the SCSI
terminator from the SCSI connector on the rear of the enclosure.
4. Attach one end of the SCSI cable to either SCSI connector on the Avid system. Secure
the cable connector with the thumbscrews on the connector.

n You might need the workstation documentation that came with your Avid system to help
locate the appropriate SCSI connector on the system.

5. Attach the connector on the other end of the SCSI cable to the left (or bottom) SCSI
connector on the rear of the first VideoRAID. Secure the cable connector with the
thumbscrews on the connector.
32
 Cabling the VideoRAID

6. Attach a second SCSI cable to the second (right) connector on the first VideoRAID.
Secure the cable connector with the thumbscrews on the connector.
7. Attach other end of the second SCSI cable to the left SCSI connectors on the rear of the
next VideoRAID array.
The figures show two VideoRAID arrays connected to each SCSI port on a single
workstation.

n This is the maximum supported configuration.

Maximum Supported VideoRAID RTR320X Daisy-Chain

Avid editing system

First array on first Second array on

SCSI port first SCSI port

Terminator
l

l
First array on Second array on
second SCSI port second SCSI port

Terminator
l

33
Chapter 2 Installation

Maximum Supported VideoRAID RTR320 Daisy-Chain

First array on Second array on

first SCSI port first SCSI port
Avid editing system

l l Terminator

First array on Second array on

second SCSI port second SCSI port

l l
Terminator

8. Attach a SCSI terminator to the right SCSI connector on the second VideoRAID array.
Secure the terminator to the connector with the thumbscrews on the terminator.
9. (Option) If you are connecting two more VideoRAID arrays to a second SCSI port on
your Avid system, repeat steps 1 to 8.

n This is the maximum supported configuration.

Connecting the Power Cord

To connect the power cord to the enclosure:
1. Locate the power cord in the VideoRAID kit.
The Video RAID RTR320X includes two power cords. Even if you don’t have both
halves of the VideoRAID RTR320X filled with drives, you can still power on the empty
side of the VideoRAID RTR320X array for power redundancy. For more information,
see “Power Supply Status Indicators” on page 20.

34
 Setting the SCSI ID

2. Plug the power cord into the power connector on the rear of the enclosure.
3. Plug the power cord into a power outlet.

Power Cord Connection

VideoRAID RTR320

VideoRAID RTR320X

l
l

Power connector Power connectors

Setting the SCSI ID

For each VideoRAID set you connect to the Windows or Macintosh operating system, you
must assign a SCSI ID so the system can find and access the SCSI device. When you are
setting the SCSI IDs, consider the following:
• Each VideoRAID drive set on the SCSI bus has its own set of unique SCSI IDs from
0 through 6 and 8 through 15.
• You cannot have two SCSI drives with the same SCSI ID on the same SCSI bus.

c You cannot have more than two VideoRAID drive sets on any one SCSI bus and no
other SCSI devices are supported on the SCSI bus with the VideoRAID.

n You must set unique SCSI ID numbers on both halves of a fully populated VideoRAID
RTR320X array.

35
Chapter 2 Installation

To set the SCSI ID:

1. Turn the SCSI ID selector dial so that the dot on the dial is beside the number you want
for your SCSI ID number.
In the following figure, the dot on the SCSI ID selector is set to SCSI ID 6.

c You cannot use SCSI ID 7, that is reserved for the host.

2. Power cycle the VideoRAID array to make sure the new SCSI ID is activated.

SCSI ID Selector

F 01
E

2
SCSI ID selector

CD

345
B
6
78 9A

VideoRAID RTR320

VideoRAID RTR320X
l

The setup and cable connections for the VideoRAID enclosure are complete. Continue with
“Initializing the VideoRAID” on page 38.

36
 Chapter 3
Configuring the VideoRAID

The VideoRAID array can connect to Windows-based and Macintosh-based Avid systems.
Each set of drives (array) you install in a VideoRAID enclosure needs to have its storage
mode set before you can use the drives. The storage configuration mode defines how the
drives are seen by the Avid system. The VideoRAID array uses hardware parity RAID. For
more information about parity RAID, see “Features” on page 13.

Keep in mind the following when configuring the VideoRAID:

• The RAID controller creates the drive array when you perform the RAID initialization.
- Storage capacity decreases by the capacity of one drive for parity data storage.
- Data is protected as long as there is not more than one drive failure at a time.
• Stripe the arrays together using the system operating system software.

n Do not turn off the power to the array during the configuration. If you do, you must start the
configuration process over.

Turning On the Enclosure

Turn on the VideoRAID when it is connected to your Avid system and all the drive carriers
are installed in the VideoRAID enclosure.

c You should never power up the Avid VideoRAID system without all drive carriers
installed. By powering the system up without installing the drives, you set an error
condition in the system that can only be changed by installing the drives and
performing a complete new configuration.
Chapter 3 Configuring the VideoRAID

To turn on the VideoRAID enclosure:

1. Ensure all of the drive carriers have been installed.
2. Press the power switch on the power supply located on rear of the enclosure.
The VideoRAID RTR320X has two power switches. Turn on both power switches on
your VideoRAID RTR320X even if it is only populated with five drive carriers. The
second power supply gives you redundant power protection, see “Power Supply Status
Indicators” on page 20.
After turning on the power switch, you see the Power LED turn on.

n To configure the VideoRAID array, see “Initializing the VideoRAID” on page 38.

Turning On the Avid System

After installing and configuring your VideoRAID array, you can turn on your Avid system
and its attached peripherals.

To turn on your Avid system:

1. Turn on power to all attached peripherals.
2. Turn on the power to your system.

Initializing the VideoRAID

Now that drive carriers are physically installed in the VideoRAID, the array must be
initialized for use with your operating system. This includes striping dual RAID controller
arrays, formatting, and partitioning.

This is done using the serial port and the null modem cable that is included with VideoRAID
kit. Depending on your operating system, use one of the following procedure to initialize
and configure your VideoRAID arrays.

n Disconnect the SCSI cable from your host computer when initializing the VideoRAID arrays.
The operating system might display messages while the arrays are being configured and
slowdown the initialization process.

38
 Accessing the VideoRAID and Setting the Configuration File

To connect the null modem cable to your VideoRAID:

1. Locate the null modem (serial) cable that came with your VideoRAID kit.
2. Attach one end of the null modem cable to the serial connector on the VideoRAID.

VideoRAID Terminator

l
l

Null modem cable

Thumbscrews

3. Attach the other end of the null modem cable to the serial COM port on your
Windows-based Avid editing system or to a USB to serial port converter on your
Macintosh-based Avid editing system.
4. Secure both cable connectors with the thumbscrews on the connector.

Accessing the VideoRAID and Setting the

Configuration File
You can access the VideoRAID configuration settings using HyperTerminal through the
serial connector. Each VideoRAID is configured using the serial connection on that channel.

n The VideoRAID RTR320X needs to be configured for each RAID set. Each RAID set has its
own SCSI controller and each SCSI controller must be configured separately.

Using HyperTerminal - Windows

To access your VideoRAID using HyperTerminal:
1. Connect the serial COM port on your workstation to the serial connector on the
VideoRAID power supply using the serial null modem cable provided with your
VideoRAID.
2. Make sure your VideoRAID and workstation are powered on.

39
Chapter 3 Configuring the VideoRAID

3. From a Windows system, click Start > Programs > Accessories > Communications >
HyperTerminal.
4. Type a name for the connection, select the COM port, and configure the connection
using the following serial protocol:
- Baud Rate — 57600
- Data Bits — 8
- Parity — None
- Stop Bits — 1
- Flow Control - None

Setting Your RTR320 SCSI Controller

1. At the Main Menu type 1 to select Configure System and press Enter.

c Do not attempt to manually configure the VideoRAID. Avid has evaluated all the
possible configurations and has provided you with a simple menu that configures for
maximum performance with your Avid editing system.

The following figure is an example of the Configuration Menu that displays in the
HyperTerminal window.

Main Menu Options Using HyperTerminal

40
 Accessing the VideoRAID and Setting the Configuration File

2. Type the number listed in the option list that fits your Avid editing system and operating
system then press Enter.
- Option 1 is for all Avid editing systems that run on a Windows operating system
except for the Avid DS Nitris and the Avid Symphony Nitris. For Avid DS Nitris
and the Avid Symphony Nitris, use option 3.
- Option 2 is all Avid editing systems that run on a Macintosh operating system.
- Option 3 is for the Avid DS Nitris and the Avid Symphony Nitris.
- Option 4 is for manually configuring non-Avid systems.
3. After selecting your system Configuration Option, the screen will display the following
configuration question:
- Perform Configuration (Y or N)
- Select Y to perform the configuration change.
Your VideoRAID begins to configure. Allow the process to complete.
4. Close the HyperTerminal application.
5. Disconnect your serial cable from the VideoRAID RTR.
6. Continue with formatting the drives using the windows operating system, see
“Managing VideoRAID Drives on a Windows XP System” on page 43.

Using ZTerm - Macintosh

To access your VideoRAID using a Macintosh:
1. Connect a USB to Serial Port Converter (purchased separately) to a USB port on your
Macintosh.
a. Attach one end of the null modem cable to the converter.
b. Attach the other end of the null modem cable to the serial port on the power supply
of the VideoRAID to be configured.
c. Attach one end of the USB cable to the converter
d. Attach the other end of the USB cable to the USB port on the Macintosh.
2. Start your ZTerm application and set up the communication settings from the dropdown
menu for the Serial Port Converter.
If you do not have the “ZTerm” application, a terminal emulation program for the
Macintosh, you can download at the following link:
http://www.download.com/ZTerm/3000-2274_4-5656715.html

41
Chapter 3 Configuring the VideoRAID

3. Go to the Settings pull-down menu and select Connection. In this window ensure the
following settings:
- Baud Rate — 57600
- Data Bits — 8
- Parity — None
- Stop Bits — 1
- Flow Control — None (both boxes unchecked)
4. Click OK, highlight the terminal window and then press any key to see the main menu

Setting Your RTR320 SCSI Controller

1. At the Main Menu type 1 to select Configure System and press Enter.
2. Type 2 to select a Macintosh-based Avid editing systems.
Your VideoRAID begins to configure. Allow the process to complete.
3. After selecting your system Configuration Option, the screen will display the following
configuration question:
- Perform Configuration (Y or N)
- Select Y to perform the configuration change.
Your VideoRAID begins to configure. Allow the process to complete.
4. Close the ZTerm application.
5. Disconnect your serial cable from the VideoRAID RTR.
6. Continue with formatting the drives using the windows operating system, see
“Managing VideoRAID Drives on Mac OS X Systems” on page 43.

42
 Managing VideoRAID Drives on Mac OS X Systems

Managing VideoRAID Drives on Mac OS X

Systems
If you are using a Mac OS X operating system, install the latest version of the ATTO
ExpressStripe software. The ATTO ExpressStripe software comes with your Avid editing
application. The ATTO ExpressStripe software is the utility that Avid provides for
formatting and striping VideoRAID arrays on Mac OS X systems. For installation
instructions and procedures, see the ATTO ExpressStripe RAID for Macintosh OS X
Installation and Operation Manual. This online PDF file is included with the ATTO
ExpressStripe software.

VideoRAID drives are compatible with ATTO ExpressStripe Version 3.0.1 and later.

n The ATTO ExpressStripe software is included with Avid editing systems that run on
Mac OS X.

n You must connect the VideoRAID arrays to an ATTO UL4D or ATTO UL5D SCSI controller
in your Macintosh OS X-based Avid editing system.

Managing VideoRAID Drives on a Windows XP

System
The Windows XP operating system allows you to create multiple partitions or logical drive
assignments as a way to manage projects and files. You can configure your drive as one large
partition or multiple partitions varying in size. Each partition is assigned a drive letter.

The Windows XP operating system defines two types of disk drives:

• Basic disk drives allow disks to be divided into partitions. This type of drive normally is
used for standalone disk drives in the Windows XP operating system.
• Dynamic disk drives allow disks to be divided into volumes. Disk drives must be
dynamic if you want to stripe, mirror, or use disk drives in the RAID configuration. Avid
supports the use of dynamic disk drives when you need to create a striped volume on
your Windows XP systems.

To use your VideoRAID drives on a Windows XP system, you need to format and partition
them properly. The Windows XP operating system contains a disk-checking feature in the
Properties section of each drive. For information about how to use this feature, see the
Windows documentation.

43
Chapter 3 Configuring the VideoRAID

Supported Windows File Systems

The Windows XP operating system support three types of file systems:
• Two types of File Allocation Table (FAT): FAT 16 and FAT 32. FAT 16 is used primarily
when backward compatibility is needed on operating systems such as MS-DOS® or
other Windows versions. The new FAT 32 file system is no longer limited to a 2-GB
partition size. Avid does not support the FAT 16 file system for media.
• New Technology File System (NTFS). NTFS affords the user security, compression, and
other file-recovery features. Drives employing NTFS support partitions of any size.

n Avid recommends NTFS when you partition your disk drives.

c One of your internal disk drives (normally designated drive C) has a partition that
contains the operating system. This drive might be labeled System or Boot. You should
not reformat this partition unless you need to rebuild your system disk drive.

Creating Primary Partitions and Formatting Drives with a Windows XP

Operating System
If you need to partition, format, or perform any action on the disks, click the disk (partition
or unallocated disk) in the Computer Management window; the white section of the disk
changes to stripes, showing that the section has been selected.

n You might not have the same partitions and disk configuration shown in the following
procedure. However, examples in the procedure will help you understand the Computer
Management window in the Windows XP operating system.

44
 Managing VideoRAID Drives on a Windows XP System

To create a primary partition and format a drive:

1. Start your system, and log in to an account with administrative privileges.
2. Right-click the My Computer icon, and select Manage.
The Computer Management window opens.

Help icon Text pane

Disk Management
Folder

Physical disk selection Disk 1

3. Click the Disk Management folder.

n For more information on the Computer Management window, click the Help icon in the
toolbar of the Computer Management window.

4. Designate the disk as a Basic disk before you partition it, unless you are going to stripe
it with another drive. To designate a disk as Basic:
a. Place the pointer over the physical disk selection.
b. Right-click, and select Basic Disk.
5. Place the pointer over Disk 1, right-click, and select “Create partition.”
The Create Partition Wizard opens and explains the function of the wizard.

45
Chapter 3 Configuring the VideoRAID

6. Click Next.
The wizard leads you through partitioning and formatting of the selected unallocated
section of your disk.
a. In the Select Partition Type window, select Primary, and click Next.
b. In the Partition Size window, select Maximum to make the complete unallocated
space a partition, and click Next. To make a smaller partition, divide the maximum
number by the number of partitions you want to make, for a maximum of four
partitions per disk. You need to run the wizard for each partition.
c. In the Assign Drive Letter window, assign the partition an unused drive letter or use
the letter automatically selected by the wizard.
d. In the Format Partition window, select “Format this partition with the following
settings.”

e. In the “File system to use” list, select NTFS.

f. In the Allocation unit size list, select Default.
g. In the “Volume label text box,” type a label that easily identifies the volume.
h. Select Perform a Quick Format.

46
 Supported Drive Striping Configurations

7. Click Next.
The Completing the Create Partition Wizard opens and provides a list of your selections.
8. Verify your selections and click Finish.
9. Repeat this procedure to partition and format any unallocated disk sections.

Supported Drive Striping Configurations

Avid provides drive configuration information when configurations are tested and when
drives and software are released. This information refers to the number of drives needed to
achieve a specific resolution. Updated striping tables for all releases are posted on the Avid
Web site:

For the latest striping tables:

1. Type www.avid.com/onlinesupport/ in your browser.
2. Click “other docs” under all documentation.
3. Select Local Storage from the Browse by menu.
4. Click go.

47
Chapter 3 Configuring the VideoRAID

48
 Chapter 4
Replacing Failed Components

The VideoRAID array has three components that can be replaced if they fail. When a
component has failed, contact Avid Customer Support for assistance and for replacement
components. If components other than those discussed in this chapter fail, you might need to
replace the VideoRAID array.

Drive Carrier Replacement

You are notified of a drive failure by the flashing RED STATUS indicator located on the
front bezel of the VideoRAID. The specific drive that has failed is indicated on the back of
VideoRAID by a RED LED located next to the failed disk drive module.

In the event of a disk drive failure, VideoRAID continues to operate at full data rate, only in
a non-redundant or unprotected mode. In the unprotected mode, you can continue working;
however, if a second should drive fail, all the data in the array is lost. It is important,
therefore to replace a failed disk drive module as soon as possible.

Upon replacing the failed drive module, the array automatically begins to reconstruct the
data that was on the failed drive in the background while you continue your work. When
reconstruction is completed, VideoRAID returns to the fail-safe mode and resumes
protecting the data.

n Avid recommends that you stop your Avid editing application before proceeding. This
minimizes the amount of time required to reconstruct your data once the failed disk drive is
replaced. However, you can utilize VideoRAID background reconstruction feature that
enables the system to be used during the reconstruction process. Full
functionality/performance of VideoRAID is available while in the reconstruction mode. If
you prefer, the application may be restarted once the reconstruction begins.
Chapter 4 Replacing Failed Components

To replace a failed VideoRAID disk drive:

1. (Recommended) Power off your workstation.
Do not power off the VideoRAID.
2. Remove the failed disk drive module (identified by a RED indicator light) from the back
of VideoRAID by sliding the indentation in the drive carrier in the direction of the arrow
(to the outer edge). The drive carrier lever releases allowing the drive carrier to be pulled
out of the enclosure.

Removing the RAID Controller

Drive carrier

Drive carrier
indentation

Drive carrier
lever

w Be certain you remove only the failed disk drive module in this step. Removing any
other drive module results in data loss.

3. Insert a new drive carrier in place of the failed drive by sliding the new drive carrier into
the enclosure until it engages the lever.
4. Lock the drive carrier into the enclosure by pushing the drive carrier lever so that it
snaps back in place.
The array automatically begins to reconstruct the data on the new drive. During
reconstruction, both the drive indicator lights on the back of the unit and the STATUS
indicator on the front bezel flashes an AMBER color. Reconstruction time is
approximately 3 hours for a 500 GB drive or 1.5 hours for a 250 GB drive, when the
VideoRAID is left idle. Reconstruction time varies if VideoRAID is used during
reconstruction.
Once reconstruction is complete, both the STATUS light on the front bezel and the drive
indicator light turns GREEN, indicating that VideoRAID is operating in the protected
RAID mode.

50
 RAID Controller Module Replacement

RAID Controller Module Replacement

In the event of a RAID controller failure, the STATUS indicator on the RAID controller
module changes from GREEN to RED. Use the following instructions to replace a failed
RAID controller module.

To replace a failed RAID controller module:

1. Power off your workstation and VideoRAID.
2. Remove the SCSI cable and Terminator from the back of the SCSI connectors on the
controller.
3. Turn the two thumbscrews located on the RAID controller module counterclockwise in
unison until the controller is released.

n It might be necessary to use a Phillips #2 screwdriver to release the thumbscrews initially.

Always turn both thumbscrews simultaneously to avoid skewing the controller.

Removing the RAID Controller

SCSI connectors
Thumb
screw RAID controller module

Thumb screw

Power switch

4. Grasp the thumbscrews and gently slide out the controller module.
5. Insert a new RAID controller module.

c Insert the new RAID controller module into the slot using a firm slow push. Do not
slam the new RAID controller module into the slot and do not overtighten the
thumbscrews.

6. Turn the thumbscrews clockwise evenly to engage the controller connection to the back
plane to secure the controller in place. Use a Phillips #2 screwdriver to tighten the
screws until snug.

51
Chapter 4 Replacing Failed Components

Power Supply Replacement

The Power OK indicator on the failed power supply module is not lit in the event of a power
supply failure. Use the following instructions to replace a failed power supply.

To replace a failed power supply:

1. Turn off the power switch.
2. Remove power cord from power connector.
3. Turn the thumbscrew located on the power supply module counterclockwise until the
thumbscrew is completely loosened.

n It might be necessary to use a Phillips #2 screwdriver to release the thumbscrews initially.

Removing the Power Supply

Power
connector Thumb screw

Power OK
l indicator

Power switch

4. Grasp the thumbscrew and slide out the power supply module.
You might need to wiggle the screw and power supply to free the power supply from its
connector in the backplane.

c Insert the new power supply into the slot using a firm slow push. Do not slam the new
power supply into the slot.

5. Insert the new power supply module. Firmly press the new power supply in the slot so
the connector is fully mated to the connector on the back plane.
6. Turn the thumbscrew clockwise to secure the power supply in place.
7. Reconnect the power cord and turn on the power switch.

52
 Appendix A
Specifications

The following sections provide the dimensions and weight and the environmental, electrical,
and power cord specifications for the VideoRAID deskside and rack-mount enclosure.

Dimensions and Weight

The following table lists the dimensions and weight for the VideoRAID arrays.

Component Dimensions and Weight

Enclosure Height Width Depth Weight

VideoRAID RTR320 9.13 in (232 mm) 5.13 in (130 mm) 10.75 in (273 mm) 21 lb (9.45 kg)

VideoRAID RTR320X 5.13 in (130 mm) 18.25 in (464 mm) 10.75 in (273 mm) 32 lb (14.4 kg)
with 5 drives installed
40 lb (18 kg)
with10 drives installed

Environment
The following table lists the environmental specifications for the VideoRAID arrays.

Environmental Specifications

Maximum
Temperature
Condition Temperature Gradient Altitude Humidity

Operating 50°F to 100.4°F 59°F Up to 10,000 ft (3050 m) 10% to 90%

(10°C to 38°C) (15°C per hour) (operating) condensing

Non-operating 14°F to –85°F 95°F Up to 40,000 ft (12200 m) 5% to 95%

(–10°C to –65°C) (35°C per hour) (non-operating) non-condensing
Appendix A Specifications

Electrical
The following table lists the electrical specifications for the power supply in the VideoRAID
arrays. The VideoRAID RTR320X includes two power supplies; both power supplies are
identical and you need to consider these requirements for each power supply.

Electrical Specifications Per Power Supply With 5 Drives

Component Voltage Frequency Current Watts

Power supply 90 to 230 V ac 50 to 60 Hz 115 V ac 115 V ac

(auto-sensing) (auto-sensing)
Start-up – 1.12 A Start-up – 257.6 W
Idle – 0.31 A (maximum)
Seek – 0.56 A
230 V ac
230 V ac
Start-up – 239.2 W
Start-up – 0.52 (maximum)
Idle – 0.14 A
Seek – 0.26

Power Cords
Select the power cords for the VideoRAID hardware according to the country destination;
they must comply with local safety requirements.

Use the following guidelines to replace the original cord set:

• CEE-22 requirements: The female receptacle of the cord set, shown in the following
table, must comply with CEE-22 requirements.

Receptacle (CEE-22)

• United States and Canada requirements: In the United States and Canada, the male
plug is a NEMA 5-15P style and is UL listed and CSA certified. The following figure
shows the plug. SVT cordage can be used with deskside or rack-mounted units; all other
equipment requires SJT cordage. Only SJT-type cord sets can be used for units that sit
on the floor.

54
 Power Cords

Select the cord set according to the current rating of your unit. For the selection criteria
for power cords in the United States and Canada, see “Power Cord Requirements” on
page 55.

NEMA 5-15P Style Plug

• European countries requirements: In Europe, use only an H05VV-F, <HAR>, VDE,

PVC, 3 x 1.00 mm2 power cord. Für den Gebrauch in Deutschland muß ein Netzkabel
des Typs H05VV-F, <HAR>, PVC, Größe, 3 x 1.00 mm2 verwendet werden.

Power Cord Requirements

Size of Conductors in Cord Maximum Current Rating of Unit

Cord Type U.S./Canada Europe U.S./Canada Europe

SJT 16 AWG 3 x 1.00 mm2 12 A 10 A

SVT 18 AWG NAa 10 A NAa

SVT 17 AWG NAa 12 A NAa

a. NA – Not applicable.

55
Appendix A Specifications

56
 Appendix B
Verifying the HP LSI SCSI Boot
Adapter Settings

To ensure proper communication between the VideoRAID disk array and your PC
workstation, use the following procedure to restore default adapter and BIOS setttings on
your PC workstation.

You must enter the HP LSI Logic Configuration Utility to check the SCSI BIOS settings
when the system starts.

To enter the LSI Logic Configuration utility:

1. During boot up - after the HP splash screen fades and when prompted - press Ctrl+C to
invoke the LSI Logic Configuration Utility.

n On the HP workstation xw8200, you might need to press F9 at the HP splash screen to
display ROM messages. Before the boot menu displays, you are prompted to enter the LSI
Logic MPT SCSI Setup Utility.

1. The LSI Logic MPT Utility opens and displays two adapters, with the first LSI 1030
highlighted. Press Enter. (This is the SCSI port above the PCI slots.)
2. Press Enter.
3. Press the down arrow to select “Restore Defaults” and press Enter.
4. Press Esc.
5. Press arrow keys to select “Save changes then Exit this menu” and press Enter.
6. Press arrow keys down to select the second adapter, LSI 1030, and press Enter. (This is
the SCSI port near the bottom.)
7. Press the down arrow to select “Restore Defaults” and press Enter.
8. Press Esc.
9. Press arrow keys to select “Save changes then Exit this menu” and press Enter
10. Press F2 to highlight the Boot Adapter List and press Enter.
Appendix B Verifying the HP LSI SCSI Boot Adapter Settings

11. Check that Next Boot is set to Off for both adapters.
a. Press the arrow keys to select the adapter setting.
b. Press the + (plus) key or the – (minus) key to change the setting.
12. Press Esc to exit to adapter menu display. Press Esc to return to exit menu
13. Press the Down arrow to select:
- “Save changes then exit this menu” and press Enter if changes were made.
- “Exit the Configuration Utility” and press Enter if no changes were made.
14. Press Esc to exit.
15. Press any key to restart.

58
 Appendix C
Regulatory and Safety Notices

Warnings and Cautions

w Never install equipment if it appears damaged.

w Disconnect the power cord before servicing unit.

w Only perform the services explicitly described in this document. For services or
procedures not outlined in this document, speak with authorized Avid service
personnel.

c Follow all warnings and cautions in the procedures.

c Operate the device within its marked electrical ratings and product usage instructions.

FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Appendix C Regulatory and Safety Notices

Canadian ICES-003
This Class A digital apparatus meets all requirements of the Canadian Interference Causing
Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.

European Union Notice

Declaration of Conformity
(According to ISO/IEC Guide 22 and EN 45014)

Application of Council 73/23/EEC, 89/336/EEC.

Directives:

Standards to which EN60950:1999 Third Edition

Conformity is Declared: CISPR 22:1997 / EN55022:1994 + A1:1995 + A2:1997 Class A
EN55024:1998/EN61000 — 3-2, 4-2, 4-3, 4-4, 4-5, 4-6, 4-11

Manufacturer’s Name: Avid Technology, Inc.

1925 Andover Street
Tewksbury, MA 01876, USA

European Contact: Nearest Avid Sales and Service Office or

Avid Technology International B.V.
Sandyford Business Center
Unit 3,
Dublin 18, Ireland

Type of Equipment: Information Technology Equipment

60
 European Union Notice

Product Name: Products for the Windows NT, Windows 2000, or Windows XP Operating
System: Avid Adrenaline DNA, Avid DS Nitris DNA, Avid Equinox
Break-Out-Box, Avid|DS, Avid Xpress, Avid Xpress DV, Film Composer,
Media Composer, MediaDock, MediaDock 2+, MediaDrive, VideoRAID,
MEDIArray, MEDIArray Drive, MEDIArray II, MEDIArray II Drive,
Meridien I/O box, NewsCutter, NewsCutter DV, NewsCutter XP,
Pro Tools AVoption|V10, Symphony
Products for the Mac OS X Operating System: Avid Adrenaline DNA,
Avid Xpress, Avid Xpress DV, Film Composer, Media Composer,
MediaDock, MediaDock 2+, MediaDrive, VideoRAID RTR, MEDIArray,
MEDIArray Drive, MEDIArray II, MEDIArray II Drive, Meridien I/O
box, Pro Tools AVoption|V10, Symphony, VideoRAID
Products for the UNIX Operating System: AirPlay, AirSPACE, AirSpeed,
DNxchange, VideoSPACE
Products for MediaNetwork and Workgroups: Avid ProEncode,
Avid Unity ISIS, Avid Unity MediaManager, Avid Unity MediaNetwork
(includes File Manager), Avid Unity TransferManager, LANserver,
LANserver EX, MEDIArray, MEDIArray Drive, MEDIArray II,
MEDIArray II Drive, MEDIArray ZX, MEDIArray ZX Drive, Nearchive,
PortServer, Vixel switches (8100, 7100, 7200, 9100, 9200), Xdeck

Base Model Numbers: None

Product Options: All

Year of Manufacture: 2006

(1) Products for the Windows NT, Windows 2000, or Windows XP Operating System: products were
tested in a typical Avid Adrenaline DNA, Avid DS Nitris DNA, Avid Equinox Break-Out-Box,
Avid|DS, Avid Xpress, Avid Xpress DV, Film Composer, Media Composer, MediaDock, MediaDock
2+, MediaDrive, VideoRAID RTR, MEDIArray, MEDIArray Drive, MEDIArray II, MEDIArray II
Drive, Meridien I/O box, NewsCutter, NewsCutter DV, NewsCutter XP, Pro Tools AVoption|V10, or
Symphony configuration.
(2) Products for the Mac OS X Operating System: products were tested in a typical Avid Adrenaline
DNA, Avid Xpress, Avid Xpress DV, Film Composer, Media Composer, MediaDock, MediaDock 2+,
MediaDrive, VideoRAID RTR, MEDIArray, MEDIArray Drive, MEDIArray II, MEDIArray II Drive,
Meridien I/O box, Pro Tools AVoption|V10, Symphony or VideoRAID configuration.
(3) Products for the UNIX Operating System: products were tested in an AirPlay, AirSpeed,
DNxchange, or VideoSPACE configuration.
(4) Products for MediaNetwork and Workgroups: products were tested in a typical Avid ProEncode,
Avid Unity ISIS, Avid Unity MediaManager, Avid Unity MediaNetwork (includes File Manager),
Avid Unity TransferManager, LANserver, LANserver EX, MEDIArray, MEDIArray Drive,
MEDIArray II, MEDIArray II Drive, MEDIArray ZX, MEDIArray ZX Drive, Nearchive, PortServer,
or Xdeck configuration.

61
Appendix C Regulatory and Safety Notices

I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directives and Standards.

George R. Smith, Director of Hardware Engineering

Disposal of Waste Equipment by Users in the

European Union
This symbol on the product or its packaging indicates that this product must not be disposed
of with other waste. Instead, it is your responsibility to dispose of your waste equipment by
handing it over to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste equipment at the
time of disposal will help conserve natural resources and ensure that it is recycled in a
manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city recycling
office or the dealer from whom you purchased the product.

Australia and New Zealand EMC Regulations

John Kells, Australian Operations Manager

Avid Technology (Australia)
Unit B
5 Skyline Place
French Forest NSW 2086
Australia
Phone: 61-2-8977-4800

Taiwan EMC Regulations

Taiwan EMC Regulations BSMI Class A EMC Warning

62