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Human Resource Management Case Studies With Solutions HRM Case Study

Mr. Mehta would have given the reason that while Franklin and Harsha have similar qualifications and experience, Harsha's role in HR allows her to directly interact with and help employees more often. As an employee counselor, Harsha develops good rapport by providing counseling and solutions to employee problems. Franklin's role in finance does not provide the same opportunities for interaction. Therefore, employees recognize and are friendly with Harsha since she has helped them directly in the past, while they do not interact with or recognize Franklin as much.

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260 views2 pages

Human Resource Management Case Studies With Solutions HRM Case Study

Mr. Mehta would have given the reason that while Franklin and Harsha have similar qualifications and experience, Harsha's role in HR allows her to directly interact with and help employees more often. As an employee counselor, Harsha develops good rapport by providing counseling and solutions to employee problems. Franklin's role in finance does not provide the same opportunities for interaction. Therefore, employees recognize and are friendly with Harsha since she has helped them directly in the past, while they do not interact with or recognize Franklin as much.

Uploaded by

shika rai
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Human Resource Management Case Studies with Solutions

HRM Case Study


Harsha and Franklin both of them are post graduates in management under different Streams
from same B-School. Both of them are close to each other from the college days itself and the
same friendship is continuing in the organisation too as they are placed in the same company,
Hy-tech technology solutions. Harsha placed in HR department as employee counselor and
Franklin in finance department as key finance executive. As per the grade is concerned both
are at same level but when responsibility is concerned Franklin is holding more responsibility
being in core finance. By nature Harsha is friendly in nature and ready to help the needy.
Franklin is silent in nature ready to help if approached personally and always a bit egoistic in
nature. They have successfully completed 4 years in the organization. And management is
very much satisfied with both of them as they are equally talented and constant performers.

Harsha felt that nowadays Franklin is not like as he used to be in past. She noticed some
behavioral changes with him. During general conversations she feels that Franklin is taunting
her that she is famous among the employees in the organisation in the other hand he is not
even recognised by fellow employees. One morning Mr. Mehta General Manager Hy-tech
technology solutions shocked while going through the mail received from Franklin about his
resignation. Mr. Mehta called Harsha immediately and discussed about the same as she is
close to Franklin. By hearing the news Harsha got stunned and said that she does not know
this before she also revealed her current experience with him. Mr. Mehta who do not want to
loose both of them promised her that he will handle this and he won’t allow Franklin to
resign.

In the afternoon Mr. Metha took Franklin to Canteen to make him comfortable after some
General discussion he starts on the issue. Franklin, after some hesitations opened his thinking
in front of Mr. Mehta. The problem of Franklin is
1) when he comes alone to canteen the people from other don’t even recognize him but if he
is accompanied by Harsha he get well treated by others.
2) one day both of them entered the company together the security in the gate wished them
but the next day when he came alone the same security did not do so.
3) Even in meetings held in the office the points raised by Harsha got more value so many a
times he keeps silent in the meeting
It happens to Franklin that he has to face such degradation in each day of work which totally
disturbs him. Franklin also questioned that “Harsha and myself have same qualification, from
same institute, passed out in the same year both with first class. We have same number of
experience in this organisation. More over the responsibilities with me are more valuable than
that of Harsha. After all these things if I am been ignored or unrecognized by the fellow
employees my ego does not allow me to continue here”.

By listening this statement Mr.Metha felt that it is not going to be very difficult to stop his
resignation. Mr. Mehta explained Franklin the reasons for such partial behavior of the
employees. After listening to Mr. Mehta Franklin said sorry for his reaction and ready to take
back His resignation. And he called Harsha and spoke with him like before.
Question
Find the reason that Mr. Mehta would have given to Franklin

2/8/2019 Human Resource Management Case Studies with solutions - Indiaclass


file:///C:/Users/BBA/Downloads/Human%20Resource%20Management%20Case%20Studies
%20with%20solutions%20-%20Indiaclass%20(2).mhtml 3
Solution for the case study
2/8/2019 Human Resource Management Case Studies with solutions - Indiaclass
file:///C:/Users/BBA/Downloads/Human%20Resource%20Management%20Case%20Studies
%20with%20solutions%20-%20Indiaclass%20(2).mhtml 3/9Solution for Case Study
Mr. Mehta listened to this case, understood the situation and realized the reason behind the
partial response given by the employees towards Franklin and Harsha. As Franklin said both
Harsha and Franklin are passed out from same college in same year. Both of them joined the
company together both have same experience. Even in performance wise both stands in the
same level i.e. both are constant performers and good performers. Franklin analysed all the
above said similarities between him and Harsha. He also stated that he holds more
responsibility than that of Harsha. One thing Franklin did not notice or analysed is the job
profile of Harsha. It is true that Franklin holds more responsibility than that of Harsha but
when it comes to direct interaction with employees Harsha wins the employees attention in
this aspect. Harsha being counselor in HR she faces the employees every day. She developed
good rapport among the employees due to her friendly nature. She is always remembered by
the employees whenever they face any problem as she gives good counseling and most of the
times she suggest best solutions for such issues. Franklin though holding key position in
finance his profile does not allow him to interact with the employees. Though he has helping
tendency he does only when someone approached him personally. As the employees of other
departments do not have any relation with him they never approach him for help. Mr. Mehta
having good experience understood these things when Franklin explained his problems one
by one. Later he relates each situation, explained by Franklin with the above said reasons, and
made Franklin understood the reality. Mr. Mehta said that the security in the gate or the
employees in the canteen who recognized Harsha and not Franklin would have interacted
with her during counseling or approached her for any issues. And as usual she would have
counseled well or solved the issues of them that is the reason why they treat her and wish her
whenever where ever they meet her. When it comes to the case of Franklin they would have
hardly met him or interacted with him.

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