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Deliveery Room Service

The document outlines the steps a room service attendant should take when delivering an order, including greeting the guest, setting up the food and beverages as requested, offering additional services, presenting the bill, and later returning to clear dishes. The attendant is instructed to be polite and respectful, asking permission before entering and addressing the guest respectfully throughout the interaction.

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rhodefrancestuazon
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110 views2 pages

Deliveery Room Service

The document outlines the steps a room service attendant should take when delivering an order, including greeting the guest, setting up the food and beverages as requested, offering additional services, presenting the bill, and later returning to clear dishes. The attendant is instructed to be polite and respectful, asking permission before entering and addressing the guest respectfully throughout the interaction.

Uploaded by

rhodefrancestuazon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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DELIVEERY ROOM SERVICE

Knock 3x. Room Service! Good Morning Mr./Mrs/Ms_____________________Here’s your room


service order. May I come in? Where would you like to set- up your breakfast? Do you want me to
set-up your food on the table or leave it here on the trolley/Tray.

Yes ma’am, I will set-up your breakfast on the table.

(right side) Excuse me ma’am, your breakfast is ready have a seat please. May I lay the table
napkin on you lap? (right side) Excuse me.

UNCOVER THE FOOD

(right side) Excuse me ma’am, your water, you juice__________, and your
coffee_________________.

Your order of Continental/American/Filipino breakfast_______________________________.

1pc. Of_________________,________________ etc. (state the order of your guest)(left side)

Bread_____________(left side)

Offering other services. (right side)

Would you like me to(sample only: open your curtain to brighten up your room or would you like to
open your television to know the current events)

Presenting the Bill (Left side)

Excuse me ma’am, may I present to you your bill. Excuse me ma’am pls. affix your signature at the
bottom.

Bidding Goodbye

Excuse me ma’am ,at what time would you like me to pick up your soiled dishes? if your
done pls. dial ____________.Thank you and enjoy your breakfast.

Picking up Soiled Dishes

Knock 3x,Room Service, Good Morning______________I’m here again to clear your soiled dishes,
may I come in? Thank you ma’am.

Are you done with your breakfast? (CLEAR ALL SOILED DISHEs)

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