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Stefan Nikolikj: Personal Profile

Stefan Nikolikj is seeking a challenging position that allows him to use his skills and experience. He has several years of customer service experience and has developed skills in organization, problem solving, teamwork, communication, and handling complex situations. His core skills include customer service, transaction processing, complaint handling, problem solving, Microsoft Office, sales, communication, analytical skills, and the ability to work under pressure. His career experience includes working at McDonald's in Germany from 2017-2019 in roles such as kitchen work, receiving goods, restaurant cleanliness, and customer service. He also has experience as a warehouse operator and waiter. He is currently studying for a degree in Business Logistics.

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Vase Iliovski
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100 views5 pages

Stefan Nikolikj: Personal Profile

Stefan Nikolikj is seeking a challenging position that allows him to use his skills and experience. He has several years of customer service experience and has developed skills in organization, problem solving, teamwork, communication, and handling complex situations. His core skills include customer service, transaction processing, complaint handling, problem solving, Microsoft Office, sales, communication, analytical skills, and the ability to work under pressure. His career experience includes working at McDonald's in Germany from 2017-2019 in roles such as kitchen work, receiving goods, restaurant cleanliness, and customer service. He also has experience as a warehouse operator and waiter. He is currently studying for a degree in Business Logistics.

Uploaded by

Vase Iliovski
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Stefan Nikolikj

Born: 26 January 1995


Location: Skopje
Telephone: +389 77/995-512
Email: [email protected]

Personal profile

To obtain a challenging position in area that will allow me to use and develop my skills,
knowledge and experience.

With several years of experience in customer service, I have built the experience to provide an
outstanding service within the automotive environment and improve the direct sales skills.
Having dealt with a broad range of customers across, I posses’ solid skills in organization,
problem solving, team work and communication and am able to handle complex situations
weather they are face to face or telephone setting.

Core skills

 Customer service
 Transaction processing
 Complaint handling
 Problem solving
 Microsoft Office
 Sales
 Communication and organizational skills
 Analytical skills
 Ability to teamwork
 Ability to work under pressure and with deadlines
 Self-initiative and carrying out their tasks
 Driving license “B” category
 Accepting new challenges
 Dedicated

Career summary

June 2019 – September 2019 (work and travel)


Mc Donald’s Herrenberg Germany – Rotating system
Key responsibility

 Working in the kitchen


 Responsible for the products in the restaurant
 Responsible for reciving the goods
 Cleanliness of the restaurant
 Costumer service
 Working with money

June 2018 – September 2018 (work and travel)


Mc Donald’s Herrenberg Germany – Rotating system
Key responsibility

 Working in the kitchen


 Responsible for the products in the restaurant
 Responsible for receiving the goods
 Cleanliness of the restaurant
 Costumer service
June 2017 – September 2017 (work and travel)
Mc Donald’s Herrenberg , Germany – Rotating system
Key responsibilities

 Working in the kitchen


 Responsible for products in the restaurant
 Helping with costumer requests

May 2016 – September 2016


Altea MM Skopje - Warehouse operator
Key responsibilities

 Order preparation
 Publishing articles
 Marking with banners and declarations

June 2014 – May 2015


Tehnomaks – R DOOEL, Lounge Bar “Birocrat” Skopje – Waither
Key responsibilities

 Looking after guests


 Attending to their needs during their visit
 Guest reception
 Escorting them to their table
 Giving informations about any special offers or meals
 Menu presentation to the costumers and making suggestions if necessary

Education

2013 – SUGS ,,Vlado Tasevski” – Technician for transport and spedition


2017 – Faculty of Tourism and Business Logistics
University “Goce Delcev”, Stip – Manager of business logistic (currently studding)
Languages

 English
 Macedonian
 Little bit German

 References: Available upon request


Motivational letter

Dear all,
According to your job advertisement, posted by your company I apply as a candidate and I
would like to be part of your team and gain more knowledge and experience.
This year i’m finishing my bachelor’s degree for Business logistic. For myself I would especially
stress that I am very responsible, performer and ambitious person who wants to work in a team
and collegial atmosphere. I have excellent communication skills and easily establish contacts,
which is what I think it would fit into your team collaboration. My details and information about
work experience I have attached the CV – it and my contact phone.
Thank you for taking your time and I will expect your call.
Best regards,
Stefan Nikolikj

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