The Xerox

DocuPrint N2025/N2825
Network Laser Printer

User Guide
Copyright protection claimed includes all forms and
matters of copyrightable materials and information now
allowed by statutory or judicial law or hereinafter granted,
including without limitation, material generated from the
software programs which are displayed on the screen such
as styles, templates, icons, screen displays, looks, etc.
Printed in the United States of America.
XEROX® and all Xerox product names and product
numbers mentioned in this publication are registered
trademarks of the Xerox Corporation. Other company
trademarks are also acknowledged. PCL is a trademark of
the Hewlett-Packard Company. MS, MS-DOS,
Windows NT, Microsoft LAN Manager, Windows 95 and
Windows 98 are trademarks of Microsoft Corporation.
Adobe and PostScript are trademarks of
Adobe Systems, Inc. TrueType is a trademark of Apple
Computer, Inc. OS/2 is a trademark of International
Business Machines Corporation. SunOS and Solaris are
trademarks of Sun Corporation.
This printer contains an emulation of the Hewlett Packard
PCL 5e and PCL 6 command language (recognizes HP
PCL 5e and PCL 6 commands) and processes these
commands in a manner compatible with Hewlett Packard
LaserJet printer products.
This product includes an implementation of LZW licensed
under U.S. Patent 4,558,302.
Changes are periodically made to this document.
Technical updates will be included in subsequent editions.
© 2000 by Xerox Corporation. All rights reserved.
 Contents i

Safety Notes ................................................................. i

Note, Caution and Warning Symbols .......................................ii
Electrical Safety ...................................................................... iii
Laser Safety ............................................................................v
Maintenance Safety................................................................ vi
Operational Safety ................................................................ vii
Ozone Safety...........................................................................x

Chapter 1 Getting to Know Your Printer .................................. 1-1

Introduction ........................................................................ 1-2
Printer Features ................................................................... 1-3
Paper Handling ................................................................ 1-3
Connectivity ..................................................................... 1-4
Page Description Languages ............................................. 1-5
Fonts................................................................................ 1-5
Resolution ........................................................................ 1-5
Print Speed ...................................................................... 1-5
Printer Components............................................................. 1-6
Base Configuration ........................................................... 1-6

User Guide
 Internal Components........................................................ 1-7
Printer Options................................................................. 1-8
Printer Documentation ........................................................ 1-9
Printed Documentation .................................................... 1-9
Using the CDs ................................................................ 1-10
Product CD .................................................................... 1-11
Printer Management Software CD .................................. 1-11

Chapter 2 Loading Print Media ............................................... 2-1

Selecting Print Media........................................................... 2-2
Storing Paper ...................................................................... 2-6
Loading Paper ..................................................................... 2-7
Tray 1, 2 or 3................................................................... 2-7
Multi Bypass Feeder........................................................ 2-16

Chapter 3 Printing ................................................................... 3-1

Introduction ........................................................................ 3-3
Using the Printer Drivers ...................................................... 3-4
Installing the Printer Drivers ............................................. 3-5
Configuring the Printer Drivers.......................................... 3-5
Using the Driver’s Features ............................................... 3-6
Using the PCL Driver............................................................ 3-7
Paper/Output................................................................... 3-8
Document Options ......................................................... 3-12
Graphics Options ........................................................... 3-15
Watermarks ................................................................... 3-19
Overlays......................................................................... 3-20
Using the PostScript Driver................................................. 3-21
Paper/Output................................................................. 3-21
Document Options ......................................................... 3-26
Image Options ............................................................... 3-28
Fonts.............................................................................. 3-31
PostScript....................................................................... 3-33

User Guide
 Using the Control Panel ..................................................... 3-35
The Display .................................................................... 3-36
The Indicator Lights........................................................ 3-37
The Keys ........................................................................ 3-38
Menu Options ................................................................ 3-40
Printing a Password Job.................................................. 3-55
Deleting a Password Job ................................................. 3-56
Generating a Printer Report ............................................ 3-57
Offsetting Output .............................................................. 3-58
Duplex Printing ................................................................. 3-59
Configuring Custom Paper Sizes......................................... 3-61
Special Media Printing ....................................................... 3-63

Chapter 4 Maintaining the Printer ........................................... 4-1

Regular Printer Maintenance................................................ 4-2
Cleaning the Printer ......................................................... 4-2
Replacing the Laser Print Cartridge ...................................... 4-3
Replacing Maintenance Kit Items ......................................... 4-6

Chapter 5 Troubleshooting ...................................................... 5-1

Before You Begin Troubleshooting ........................................ 5-2
Hardware......................................................................... 5-3
Software .......................................................................... 5-3
Printer Maintenance......................................................... 5-3
Consumables ................................................................... 5-3
Error Messages .................................................................... 5-4
Paper Jams .......................................................................... 5-5
What Causes a Paper Jam?............................................... 5-5
Paper Jam Messages......................................................... 5-5
Paper Jam While Feeding through Duplex Module ............. 5-7
Paper Jam While Exiting to Standard Output Bin ............... 5-8
Paper Jam While Feeding to Offset Catch Tray ................ 5-10
Paper Jam While Feeding from Tray 1 ............................. 5-12

User Guide
 Paper Jam While Feeding from 2,000 Sheet Feeder.......... 5-15
Paper Jam While Feeding from 500 Sheet Feeder............. 5-18
Paper Jam While Printing................................................ 5-23
Paper Jam Because of Mismatch between Expected and Actual
Size Fed ......................................................................... 5-26
Solving Printing Problems .................................................. 5-27
Solving Print Quality Problems ........................................... 5-31
Additional Sources of Troubleshooting Assistance ............... 5-39

Appendix A Printer Specifications ............................................... A-1

Printer Specifications............................................................ A-2

Appendix B Notices and Certifications ....................................... B-1

FCC Notices…USA............................................................... B-2
Radio Frequency ............................................................... B-2
Certifications…Canadian..................................................... B-4
60 HZ, 115V.................................................................... B-4
European Markets ............................................................... B-5
CE.................................................................................... B-5
EN55022 ......................................................................... B-7
Safety Extra Low Voltage Safety Approval............................. B-8

Appendix C Printer Options ........................................................ C-1

Optional Equipment ............................................................ C-2

User Guide
Safety Notes
Your printer and the recommended consumable supplies
have been designed and tested to meet strict safety
requirements. Attention to the following notes will ensure
the continued safe operation of your printer.

Safety Notes ❖ i
Note, Caution and Warning Symbols

Note, Caution and

Warning Symbols
Throughout this User Guide, several symbols are used to
emphasize useful, important and critical information.
They are as follows:

This symbol indicates particularly useful or helpful

information about your printer.

This symbol indicates a caution against performing any

action that may damage your printer or degrade
performance.

This symbol indicates a warning against

performing any action that may lead to physical
injury.

When used in a step, the above symbols appear smaller

but are of equal importance.

ii ❖ User Guide
 Electrical Safety

Electrical Safety
• Use the power cord supplied with your printer.
• Do not use a ground adapter plug to connect the
printer to a power source receptacle that lacks a ground
connection terminal.
• Plug the power cable directly into a properly grounded
electrical outlet. Do not use an extension cord. If you
do not know whether an outlet is grounded, ask an
electrician to check the outlet.

You may get a severe electrical shock if you do not

connect the grounding conductors correctly.

• Do not place the printer where people may step on the

power cable.
• Do not place objects on the power cable.
• Do not obstruct the ventilation openings. These
openings are provided to prevent overheating of the
printer.

Do not push objects into slots and openings on the

printer. Making a contact with a voltage point or
shorting out a part could result in fire or electrical
shock.

Safety Notes ❖ iii

Electrical Safety

• If you notice unusual noises or odors, switch off the

printer power immediately. Disconnect the power
cable from the electrical outlet. Call an authorized
service representative to correct the problem.
• If any of the following conditions occur, switch off the
printer power immediately, disconnect the power
cable, and call an authorized service representative.
— The power cable is damaged or frayed.
— Liquid is spilled into the printer.
— The printer is exposed to water.
— Any part of the printer is damaged.
The power cord is attached to the printer as a plug-in
device at the back of the printer. In the event it is
necessary to remove all electrical power from the printer,
disconnect the power cord from the power receptacle.

iv ❖ User Guide
 Laser Safety

Laser Safety

The use of controls or adjustments, or the

performance of procedures other than those
specified herein, may result in a hazardous
radiation exposure.

This equipment complies with all applicable safety

standards. With specific regard to laser, the equipment
complies with performance standards for laser products
set by government agencies as a Class 1 laser product. It
does not emit hazardous light; the beam is totally
enclosed during all modes of customer operation and
maintenance.
When performing various operator functions, you may
see laser warning labels. These labels are for the service
mode and are placed on or near panels or shields that
require a tool for removal. These panels are not to be
removed.

Safety Notes ❖ v
Maintenance Safety

Maintenance Safety
• Do not attempt any maintenance procedure that is not
specifically described in the documentation supplied
with your printer.
• Do not use aerosol cleaners. The use of supplies that
are not approved may cause poor performance and
could create a dangerous condition.
• Do not remove the covers or guards that are fastened
with screws unless you are installing optional
equipment and are specifically instructed to do so.
Power should be OFF when performing these
installations. Except for user installable options, there
are no parts that you can maintain or service behind
these covers.

vi ❖ User Guide
 Operational Safety

Operational Safety
Your printer and supplies were designed and tested to
meet strict safety requirements. These include safety
agency examination, approval, and compliance with
established environmental standards.
Your attention to the following safety guidelines will help
to ensure the continued safe operation of your printer.
• Use the material and supplies specifically designed for
your printer. The use of unsuitable materials may result
in poor performance and possibly a hazardous
situation.
• Follow all warnings and instructions marked on, or
supplied with, the printer, options and supplies.
• Place the printer in a dust free area where the
temperature range is 41° F to 95° F (5° C to 35° C) and
the relative humidity is 15% to 85%.
• Place the printer in an area where there is adequate
space for ventilation, operation and servicing. The
recommended minimal spacing is 24 in. (600 mm) in
front of and behind the printer, and 8 in. (200 mm) on
each side of the printer. Do not block or cover the slots
and openings on the printer. Without adequate
ventilation, the printer may overheat.

Safety Notes ❖ vii

Operational Safety

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight.
• Do not place the printer in line with the cold air flow
from an air conditioning system.
• Place the printer on a level, solid surface with adequate
strength for the weight of the machine. The base
printer weight without any packaging materials is
60 pounds (27 kg).
• The printer is heavy. Exercise care in moving or
relocating the printer. Follow the recommended
procedure when moving the printer from one location
to another.
• Do not put containers of coffee or other liquids onto
the printer.

Be careful when working in areas identified with a

warning symbol. These areas may be very hot and
could cause personal injury.

viii ❖ User Guide

 Operational Safety

• Frequent operation of the on/off switch is not

recommended.
• Keep hands, hair, and neckties away from the exit feed
rollers.
• Do not remove a media tray while printing from that
tray.
• Do not open the covers while printing.
• Do not switch off the printer power while printing.
• Do not move the printer while printing.

Safety Notes ❖ ix
Ozone Safety

Ozone Safety
This printer produces very low (< 0.01 ppm) ozone during
normal operation. The ozone produced is heavier than air,
and the quantity is dependent on print volume. Providing
the proper environmental parameters, as specified in the
Operational Safety section of these Safety Notes, ensures
that concentration levels meet safe limits.

x ❖ User Guide
Getting to Know
Your Printer 1 r e tpahC

Introduction ...................................................................... 1-2

Printer Features ................................................................. 1-3
Paper Handling .............................................................. 1-3
Connectivity ................................................................... 1-4
Fonts .............................................................................. 1-5
Resolution ...................................................................... 1-5
Page Description Languages ........................................... 1-5
Print Speed .................................................................... 1-5
Printer Components ........................................................... 1-6
Base Configuration ......................................................... 1-6
Internal Components ...................................................... 1-7
Printer Options ............................................................... 1-8
Printer Documentation ...................................................... 1-9
Printed Documentation .................................................. 1-9
Product CD .................................................................. 1-11
Printer Management Software CD ................................ 1-11
Using the CDs .............................................................. 1-10

Chapter 1: Getting to Know Your Printer ❖ 1-1

Introduction

Introduction
In this chapter, you will become familiar with the features
of your printer and learn where to locate specific printer
parts.
Before you use your printer, make sure that you perform
all of the steps outlined in the Quick Installation Guide that
came with your printer, and connect the necessary cables.
Your printer may also have one or more optional features
installed. First verify your exact equipment options before
proceeding further. If you see features described in this
section that are not available with the equipment you
have, you can easily add them yourself. For more
information, refer to the separate Supplies/Options Guide
provided with your printer.

1-2 ❖ User Guide

 Printer Features

Printer Features
Your printer has many special features that allow you to
achieve the results you need for your specific print job.
Features vary slightly according to the options you are
using and the memory installed in your printer. This
section will help you become familiar with your printer's
features and capabilities.

Paper Handling Your printer has several paper source and paper output
options as described below and in Figure 1.5 on page 1-8.
For a listing of supported media types and sizes, refer to
the section “Selecting Print Media” (page 2-2).

Paper Sources
• The standard multi bypass feeder functions as either a
single sheet manual feed tray or a tray for up to 150
sheets.
• Tray 1 is the standard 500 sheet input source.
• Tray 2 is the optional input source installed
immediately below Tray 1. This may be a 500 sheet
feeder or the 2,000 sheet feeder.
• Tray 3 is the optional input source installed
immediately below Tray 2. This is only available if Tray
2 is not the 2,000 sheet feeder, and may be another
500 sheet feeder or the 2,000 sheet feeder.
Trays 1, 2 and 3 all have automatic paper size sensing, low
paper sensing, and paper out sensing. The multi bypass
feeder has low paper sensing and paper out sensing. Refer
to Chapter 2: Loading Print Media for instructions on
loading the trays.

Chapter 1: Getting to Know Your Printer ❖ 1-3

Printer Features

Paper Output
• The standard output bin holds up to 500 sheets and
receives output face down. It has bin full detection.
• The optional offset catch tray holds up to 500 sheets
and receives output face down. It has offset capability,
as described in the section “Offsetting Output”
(page 3-58), and bin full detection. It does not support
all media types and sizes. Refer to Table 2.1 on page 2-4
for supported media sizes.

Duplex Printing
A duplex option is available for your printer which
enables duplex (two-sided) printing on specific media
types and sizes. For information on supported media, refer
to Table 2.1 on page 2-4. For information on printing
duplex, refer to the section “Duplex Printing” (page 3-59).

Connectivity Your printer contains the following standard interfaces for

connecting to a host computer or network:
• IEEE 1284 Parallel
• Universal Serial Bus (USB)
• 10/100 Mbit 10/100baseT Ethernet
The following optional interfaces are available:
• RS-232 Serial
• 10 Mbit 10base2 Ethernet
• Token Ring
For information about supported network environments
and protocols, refer to the Technical Information Guide on
your Product CD.

1-4 ❖ User Guide

 Printer Features

Page Description Your printer includes the following Page Description

Languages (PDLs):
Languages
• An emulation of HP PCL 5e
• An emulation of HP PCL 6
• Adobe PostScript 3

Fonts The PCL emulation uses TrueType, Intellifont and bitmap

fonts. There are 35 Intellifont fonts, 1 bitmap font and 10
TrueType fonts resident in the printer. Other fonts may be
downloaded to system memory, optional Flash memory
or the optional hard disk.
PostScript 3 contains 136 fonts, of which 39 are resident
in the printer. The remaining fonts are available on the
Product CD for downloading to system memory, optional
Flash memory or the optional hard disk.

Resolution Your printer provides the following resolutions:

• true 1200 dots per inch (dpi)
• 1200 dpi image quality
• 600 dpi
• 300 dpi (PCL 5e only)

Print Speed The print speed your printer achieves depends on the
model/configuration of your printer and the complexity
of your print jobs. Maximum rated print speed is:
• 20 ppm for the DocuPrint N2025
• 28 ppm for the DocuPrint N2825.

Chapter 1: Getting to Know Your Printer ❖ 1-5

Printer Components

Printer Components

Base Configuration
Figure 1.1 Printer Components, Front View
1

Front View 2

1 Top cover and

Standard output bin 3
2 Control Panel
4
3 Paper support and stopper
4 Multi bypass feeder
(shown closed)
5 Tray 1
5
6 Paper amount indicator 7
7 Power switch

Figure 1.2 Printer Components, Rear View

Rear View
1 Rear cover 1
(shown closed)
2 Power cord receptacle
3 Ventilation slots
4 Interface connectors
(Parallel, USB, Ethernet) 2
5 Top cover
(shown closed)
4
3

1-6 ❖ User Guide

 Printer Components

Internal Components
Figure 1.3 Internal Components, Front View

Front View
1 Top cover
(shown open)
3
2 Laser print cartridge
(accessed through top cover)
3 Multi bypass feeder
(shown open)

Figure 1.4 Internal Components, Rear View

Rear View
1 Rear cover
(shown open)
2 Fuser

Chapter 1: Getting to Know Your Printer ❖ 1-7

Printer Components

Printer Options
Figure 1.5 Printer Options, Front View
1

2
Front View
1 Offset Catch Tray
2 500 sheet feeder
(A3/Ledger as shown or
A4/Letter, shown as Tray 2)
3 2,000 sheet feeder
(shown as Tray 3) 3

Figure 1.6 Printer Options, Rear View

Rear View
1 Duplex printing unit
(shown installed)

1-8 ❖ User Guide

 Printer Documentation

Printer Documentation
Your printer is packaged with documentation in both
printed form and on CD. There are two CDs:
• Product CD, which contains documentation and
printer drivers.
• Printer Management Software CD, which contains
various client software and the documentation for
them.
This section serves as a roadmap for the printed and CD
documentation.

Printed Your printer was packaged with the following pieces of

printed documentation:
Documentation
• Quick Install Guide, which shows you how to get
your printer up and running.
• User Guide (this book), which provides you with the
basic information needed to use your printer. (More
detailed information is contained in the System
Administrator Guide on your Product CD.)
• Quick Network Install Guide, which briefly shows
you how to connect your printer to a network in your
specific environment. (More detailed Network/
Environment information is contained in the Technical
Information Guide on your Product CD.)

Chapter 1: Getting to Know Your Printer ❖ 1-9

Printer Documentation

Using the CDs The documentation on the Product CD is provided as PDF

files, which are opened in Adobe Acrobat Reader
(provided on the CD if you do not already have it
installed). These files contain hypertext links that enable
you to jump from the Table of Contents or Index directly
to the page where you are looking for information, as well
as from page to page where information is
cross-referenced. Simply move the cursor over a hypertext
link and it changes to a pointing finger. Then click on the
link to jump to the link’s destination.
The PDF files also enable you to print the specific pages
you need, rather than printing an entire chapter or
manual.
Both the Product CD and the Printer Management
Software CD are provided with installation booklets in
their respective jewel cases. You can also refer to the
ReadMe files on the CDs for more information.

1-10 ❖ User Guide

 Printer Documentation

Product CD Your printer was also packaged with a CD that contains

the following pieces of documentation as PDF files:
• User Guide (electronic version of this book)
• System Administrator Guide
The System Administrator Guide contains a
considerable amount of more detailed information.
• Supplies/Options Guide

Printer drivers are also contained on this CD. The majority of

driver documentation is provided via the Help files included
with the drivers.

Printer Management User Guides are provided for each of the major printer
management utilities. Consult the booklet enclosed with
Software CD the CD for more information.

Since both the Product CD and the Printer Management

Software CD contain so much important information, please
ensure that you save them and keep them in a safe place.

Chapter 1: Getting to Know Your Printer ❖ 1-11

Printer Documentation

1-12 ❖ User Guide

Loading Print Media 2 r e tpahC

Selecting Print Media ......................................................... 2-2

Storing Paper .................................................................... 2-6
Loading Paper ................................................................... 2-7
Tray 1, 2 or 3 ................................................................. 2-7
A4/Letter Size Tray ..................................................... 2-7
A3/Ledger Size Tray .................................................. 2-10
2,000 Sheet Feeder ................................................... 2-14
Multi Bypass Feeder ...................................................... 2-16

Chapter 2: Loading Print Media ❖ 2-1

Selecting Print Media

Selecting Print Media

This chapter will help you understand what kinds of
paper and other print media you can use with your
printer and also how to properly position the media in
the printer’s various input sources. Your printer supports a
variety of standard sizes as well as custom sizes.
• Table 2.1 on page 2-4 lists the standard sizes of paper,
envelopes, and other print media you can use with all
of your printer’s input trays and output bins. Media
sizes that are shown as not supported may be printed
as custom sizes if the dimensions fall within the ranges
shown in Table 2.2 on page 2-5.
• Table 2.2 on page 2-5 describes the custom sizes your
printer will support. For information on configuring
custom sizes, see the System Administrator Guide on the
Product CD.
• The printer supports paper weights as follows:
— 17-75 lbs. (64-200 g/m2) via paper trays
— 17-57 lbs. (64-190 g/m2) multi bypass feeder
— 17-28 lbs. (64-105 g/m2) with duplex
— The optional 2,000 sheet feeder supports 18-24 lbs.
(68-90 g/m2)

Using media not recommended for laser printers may result in

paper jams, print quality problems or printer damage.

2-2 ❖ User Guide

 Selecting Print Media

The following media are unacceptable for use in the

printer:
• Excessively thick or thin paper
• Paper that has already been printed on (preprinted
letterhead is allowed)
• Wrinkled, torn, or bent paper
• Moist or wet paper
• Curled paper
• Paper with an electrostatic charge
• Glued paper
• Paper with special coating
• Paper unable to withstand a temperature of 150º C
(302º F)
• Thermal paper
• Carbon paper
• Paper with paper fasteners, ribbons, tape, etc. attached
• Heavily textured paper

Chapter 2: Loading Print Media ❖ 2-3

Selecting Print Media

Table 2.1 Acceptable media sizes and capacities

Input1 Output
Tray 1, Tray 2, Tray 3 Multi Offset
Bypass Standard Catch
Media Size A4/Letter A3/Ledger 2,000 Sheet Feeder Feeder Bin Tray
297x420 mm 2
A3 - SEF - SEF SEF -
210x297 mm
A4 LEF LEF LEF LEF LEF LEF
148x210 mm 2 2
A5 LEF LEF - LEF LEF LEF
105x148 mm
A6 - - - LEF (1) LEF -
257x364 mm
B4-JIS - SEF - SEF SEF -
182x257 mm 2 2
B5-JIS LEF LEF - LEF LEF LEF
5.5x8.5” 3 3
Statement LEF LEF - LEF LEF LEF
7.25x10.5” LEF3 LEF3
Executive - LEF LEF LEF
8.5x11”
Letter LEF LEF LEF LEF LEF LEF
8.5x13”
Folio - SEF - SEF SEF -
8.5x14”
Legal - SEF - SEF SEF -
11x17” 3
Ledger - SEF - SEF SEF -

Envelopes
COM-10 4.125x9.5” LEF (1)3 - - LEF (1) LEF -
LEF (1)3 - - LEF (1) LEF -
Monarch 3.87x7.5”
LEF (1)2 - - LEF (1) LEF -
DL 110x220 mm
LEF (1) - - LEF (1) LEF -
C5 162x229 mm
Transparencies
A4 210x297 mm LEF (1) LEF (1) - LEF (1) LEF -
LEF (1) LEF (1) - LEF (1) LEF -
Letter 8.5x11”
Labels
A4 210x297 mm LEF (1) LEF (1) - LEF (1) LEF -
LEF (1) LEF (1) - LEF (1) LEF -
Letter 8.5x11”

Capacity4 500 500 2000 150 500 500

1 SEF= Short Edge Feed, LEF = Long Edge Feed, (1) = Simplex (one-sided) printing only
2
Only when Defaults=Millimeters in the Control Panel System Menu
3
Only when Defaults=Inches in the Control Panel System Menu
4 Maximum capacity @ 75 g/m2 paper stock. Capacity is reduced for heavier/thicker stock.

2-4 ❖ User Guide

 Selecting Print Media

Table 2.2 Acceptable Custom Sizes

Input Output
Tray 1, Tray 2, Tray 3 Multi
Bypass Standard Offset Catch
2,000 Sheet
A4/Letter A3/Ledger Feeder Bin Tray
Feeder
Simplex

Width 148~297 mm 210~297 mm None 76.2~305 mm 76.2~305 mm 210~297 mm

5.83~11.69 in. 8.27~11.69 in. 3~12 in. 3~12 in. 8.27~11.69 in.

Length 98.4~216 mm 139.7~431.8 mm None 98.4~508 mm 98.4~508 mm 139.7~216 mm

3.875~8.5 in. 5.5~17 in. 3.875~20 in. 3.875~20 in. 5.5~8.5 in.

Duplex

Width 182~297 mm 210~297 mm None 182~297 mm 76.2~305 mm 210~297 mm

7.16~11.69 in. 8.27~11.69 in. 7.16~11.69 in. 3~12 in. 8.27~11.69 in.

Length 139.7~216 mm 139.7~431.8 mm None 139.7~431.8 mm 98.4~508 mm 139.7~216 mm

5.5~8.5 in. 5.5~17 in. 5.5~17 in. 3.875~20 in. 5.5~8.5 in.

Chapter 2: Loading Print Media ❖ 2-5

Storing Paper

Storing Paper
Print quality is optimized when paper and other print
media are properly stored. Proper storage ensures
optimum print quality and trouble-free printer options.
• Store the paper on a flat surface, in a relatively low
humidity environment.
• Avoid storing paper in such a way as to cause
wrinkling, bending, curling, etc.
• Do not unwrap paper until you are ready to use it, and
rewrap any paper you are not using.
• Do not expose paper to direct sunlight or high
humidity.

2-6 ❖ User Guide

 Loading Paper

Loading Paper
Tray 1, 2 or 3 A4/Letter Size Tray
Remove the tray from the printer and place it on a flat
1 surface.

To remove the tray from the printer, pull it out

until it stops, then gently remove it from the
printer while lifting it up.
If you are replenishing paper of the same size, there is no
need to adjust the tray’s length and width guides. You can
therefore skip those steps that call for these adjustments.

Gently squeeze the length guide, lift it up and slide it all

2 the way out.

3 Gently squeeze the side guides and slide them all the way
out.

Chapter 2: Loading Print Media ❖ 2-7

Loading Paper

If the tray’s metal base plate remains raised, press it down

4 to lock it.

5 Align the four corners of the paper stack and insert it into
the tray with the side to be printed on facing up (see
illustration, below, for orientation of letterhead, drilled
paper, transparencies and envelopes. Make sure the paper
is placed at the center of the tray, under the retaining clips
on both sides.

To reduce the possibility of misfeeds and jams,

especially when using special stock, fan the stack
of paper before inserting it into the tray.

1
2

1 Simplex orientation
2 Duplex orientation

2-8 ❖ User Guide

 Loading Paper

While pressing the side guides, adjust them to the paper

6 width.

To avoid misfeeds and jams, make sure the stack

is under the retaining clips on both sides and
adjust the side guides to the paper size correctly.

7 When the side guides are aligned, adjust the length guide
to the paper length.

Insert the tray completely into the printer. Make sure it is

8 properly seated.

Chapter 2: Loading Print Media ❖ 2-9

Loading Paper

A3/Ledger Size Tray

Remove the tray from the printer and place it on a flat
1 surface.

To remove the tray from the printer, pull it out

until it stops, then gently remove it from the
printer while lifting it up.
If you are replenishing paper of the same size, there is no
need to adjust the tray’s length and width guides. You can
therefore skip those steps that call for these adjustments.

2 Remove the tray cover.

Gently squeeze the length guide, lift it up and slide it all

3 the way out.

Gently squeeze the side guides and slide them all the way
4 out.

2-10 ❖ User Guide

 Loading Paper

If the tray’s metal base plate remains raised, press it down

5 to lock it.

6 Align the four corners of the paper stack and insert it into
the tray with the side to be printed on facing up (see
illustration, below, for orientation of letterhead,
transparencies and drilled paper. Make sure the paper is
placed at the center of the tray, under the retaining clips
on both sides.

To reduce the possibility of misfeeds and jams,

especially when using special stock, fan the stack
of paper before inserting it into the tray.

1 Simplex orientation
2 Duplex orientation

Chapter 2: Loading Print Media ❖ 2-11

Loading Paper

While pressing the side guides, adjust them to the paper

7 width.

To avoid misfeeds and jams, make sure the stack

is under the retaining clips on both sides and
adjust the side guides to the paper size correctly.

8 When the side guides are aligned, adjust the length guide
to the paper length.

Replace the tray cover.

9

Hold the tray at the green labels (1) and insert it into the
10 printer.

2-12 ❖ User Guide

 Loading Paper

Push the tray completely into the printer. Make sure it is

11 properly seated.

12 When using large-size media:

1 Pull out the paper support.

2 Lift up the stopper.

Chapter 2: Loading Print Media ❖ 2-13

 2,000 Sheet Feeder
Pull out the tray until it stops.
1
Do not reach into the tray with your hand
until the tray’s base is completely lowered.
If you are replenishing paper of the same size, there is no
need to adjust the tray. Skip to Step 3.

Adjust the paper guides to the size of the paper by

2 opening the release tabs and inserting them into the
desired guide holes.

Prepare to load a stack of paper into the tray by holding it

3 with both hands as shown.

2-14 ❖ User Guide

 Loading Paper

Gently load the stack of paper into the tray (see

4 illustration, below, for orientation of letterhead and
drilled paper.

Make sure the stack does not exceed the

maximum level indicator on the tray.

1
2

1 Simplex orientation
2 Duplex orientation

5 Push the tray all the way back into the feeder.

Chapter 2: Loading Print Media ❖ 2-15

Loading Paper

Multi Bypass Feeder

1 Open the multi bypass feeder door by pulling the latch at
the top center.

To prevent possible damage to the multi bypass

feeder, do not exert strong pressure on it or place
any heavy objects on it.

2 If you intend to load envelopes, postcards or other

small-size paper, you need to extend the multi bypass
feeder.
2
1 Hold both sides of the multi bypass feeder where
2 indicated.
2 Gently lift the multi bypass feeder and pull it out
1 towards you until it stops.

3 Adjust the paper guide to fit the media you intend to use.

To prevent possible jams, be sure to adjust the

guides correctly and do not overload the tray.

2-16 ❖ User Guide

 Loading Paper

Align the four corners of the paper and place it into the
4 tray with the side to be printed facing up (see illustrations,
below, for orientation of letterhead, drilled paper,
transparencies and envelopes.

Be sure to insert the paper all the way in until it

gently touches the stopper inside the printer.

1 2

Long Edge Feed Orientation

1 Simplex orientation
1 2
2 Duplex orientation
Short Edge Feed Orientation
3 Envelope orientations
1 Simplex orientation
2 Duplex orientation

Chapter 2: Loading Print Media ❖ 2-17

Loading Paper

If you extended the multi bypass feeder in Step 2, return it

5 to its normal position:

Hold both sides of the multi bypass feeder where

indicated and push it straight back into the printer until it
stops.

the door can be closed when the media fits within the
6 multi bypass feeder enclosure.

When using large-size media:

7
2 1 Pull out the paper support.
2 Lift up the stopper.

2-18 ❖ User Guide

Printing 3 r e tpahC

Introduction ...................................................................... 3-3

Using the Printer Drivers .................................................... 3-4
Installing the Printer Drivers ........................................... 3-5
Configuring the Printer Drivers ........................................ 3-5
Using the Driver’s Features ............................................. 3-6
Using the PCL Driver .......................................................... 3-7
Paper/Output ................................................................. 3-8
Document Options ....................................................... 3-12
Graphics Options ......................................................... 3-15
Watermarks ................................................................. 3-19
Overlays ....................................................................... 3-20
Using the PostScript Driver ............................................... 3-21
Paper/Output ............................................................... 3-21
Document Options ....................................................... 3-26
Image Options ............................................................. 3-28
Fonts ............................................................................ 3-31
PostScript ..................................................................... 3-33
Using the Control Panel ................................................... 3-35
The Display .................................................................. 3-36
The Indicator Lights ...................................................... 3-37

Chapter 3: Printing ❖ 3-1

Printing

The Keys ...................................................................... 3-38

Menu Options .............................................................. 3-40
Printing a Password Job ................................................ 3-55
Deleting a Password Job ............................................... 3-56
Generating a Printer Report .......................................... 3-57
Offsetting Output ............................................................ 3-58
Duplex Printing ............................................................... 3-59
Configuring Custom Paper Sizes ....................................... 3-61
Special Media Printing ..................................................... 3-63

3-2 ❖ User Guide

 Introduction

Introduction
This chapter provides information on:
• Using printer drivers to control the printer’s output.
• The features of the printer’s Control Panel, and using it
to generate printer reports such as the Configuration
Sheet.
• Offsetting and duplicating.
• Printing using custom paper size and special media
such as heavier stock and labels.
For information on networking-specific printing issues
and printer management software, refer to the
documentation on the printer management software CD.

Chapter 3: Printing ❖ 3-3

Using the Printer Drivers

Using the Printer Drivers

Your printer offers many special features that are designed
to produce the highest quality black and white prints
while giving you the flexibility you need to print a variety
of documents. These features are accessed through the
printer drivers.
The way these features are accessed depends on both the
printer driver that you are using and your operating
system.
Your printer supports the PCL printer drivers listed in
Table 3.1 and the PostScript printer drivers listed in
Table 3.2 on page 3-5. To take full advantage of all the
printer's features when printing PCL or PostScript jobs,
install the appropriate printer driver(s).

Table 3.1 PCL 5e and PCL 6 Emulation printer drivers1

Environment Printer Driver

Windows Windows 95/98
Windows 2000
Windows NT 4.0
1
For Windows 3.1, use a generic driver, or obtain a driver from your
customer support center. Note that certain features will not be available in
Windows 3.1

3-4 ❖ User Guide

 Using the Printer Drivers

Table 3.2 PostScript Printer Drivers1

Environment Printer Driver

Windows Windows 95/98
Windows 2000
Windows NT 4.0

IBM OS/2 OS/2 Ver. 2.1

OS/2 WARP

Macintosh System 7.x, 8.x

UNIX Sun Solaris 2.5, 2.5.1, 2.6

(Sun Solaris, Sun OS,
IBM AIX 4.2.x, 4.3.x
SCO UNIX, IBM AIX,
HP-UX, DEC) HP-UX 10.x, 11.x
SGI 6.2, 6.4
DEC 4.0
UNIXWare 7.0
1
For Windows 3.1, use a generic driver, or obtain a driver from your
customer support center. Note that certain features will not be available in
Windows 3.1

Installing the Inside the cover of the product CD’s case is a booklet with
instructions on how to load your printer drivers. In
Printer Drivers addition, your System Administrator can download
drivers directly to your workstation.

Configuring the When you initially use any of your printer drivers, make
sure to properly configure them for the printer and its
Printer Drivers installed options (such as the hard drive, High Capacity
Feeder, etc.). These settings are displayed under the
driver’s “Printer Configuration” tab. If you are not certain
which options your printer will support, you can check by
printing a Configuration Sheet at the printer’s Control
Panel, as described in the section “Generating a
Printer Report” (page 3-57).

Chapter 3: Printing ❖ 3-5

Using the Printer Drivers

Using the At a minimum, your printer’s drivers enable you to

control the following aspects of printing:
Driver’s Features
• Select an input tray from which to draw paper or other
print media.
• Select an output bin to which the print job will be
delivered.
• Select simplex or duplex operation (if the duplex
option is installed).
• Select paper size, orientation and media.
• Select the number of copies.
• Select collating.
The following sections provide a general overview of
many features supported by your printer’s drivers. Note
that some features may not be supported by some of the
drivers.

3-6 ❖ User Guide

 Using the PCL Driver

Using the PCL Driver

Your printer’s PCL 5e and PCL 6 drivers are controlled by a
dialog window that contains various tabs. Selecting a tab
changes the dialog window to display controls related to
the selected tab. The following is a general overview of the
driver’s features, organized by its dialog window tabs.

For more complete descriptions of the drivers and their

functionality, use the driver’s online help. Actual driver
capabilities can be determined by invoking the specific drivers.

Chapter 3: Printing ❖ 3-7

Using the PCL Driver

Paper/Output When you select this tab, you can select a job type, copies,
paper, image orientation, duplex, document collation and
output bin for your printer.

Job Type
There are three job types. Some job types require a
password.
• Normal Print
Spools and prints the job with no user intervention
needed.
• Secure Print (available when optional hard drive is
installed)
Defers printing of a job until you enter the matching
password on the Control Panel.
To use this feature, enter a 4-digit numeric password,
where each digit can be any numeric value between 0
and 7. Releasing the job at the printer is discussed in
the section “Printing a Password Job” (page 3-55). You
can also choose to delete the job without printing it, as
described in the section “Deleting a Password Job”
(page 3-56).

3-8 ❖ User Guide

 Using the PCL Driver

• Proof Print (available when optional hard drive is

installed)
Used when user wishes to proof one copy before
printing multiple copies. The user assigns a password
and copy count in the driver before printing. One
proof copy is printed immediately for review by the
user and the remaining copies reside on the printer’s
Hard Disk. At this time, the user has the ability to print
the remaining copies or delete the print job without
printing by entering a password in the printer’s
Control Panel.
E.g. User selects three copies to print using proof print.
One copy is printed immediately without password for
review. When accepted user enters password at
printer’s control panel, three copies are printed.
To use this feature, specify the number of copies to be
printed, then enter a 4-digit numeric password, where
each digit can be any numeric value between 0 and 7.
Releasing the job at the printer is discussed in the
section “Printing a Password Job” (page 3-55). You can
also choose to delete the job without printing the
remaining sets, as described in the section “Deleting a
Password Job” (page 3-56).

Copies
You can choose to print from one to 999 copies. The
default is one copy.

Chapter 3: Printing ❖ 3-9

Using the PCL Driver

Select Paper
You can select paper size, media type and input source for
All Pages, for the First Page (if different than the rest of
the job), and for Separators (if desired).
Selecting Proof Print causes one set to print immediately
without the password.

Duplex
Requires installation of the optional Duplex Module. For
more information, see the section “Duplex Printing”
(page 3-59). The options are:
• Duplex Off
Single sided printing. This is the default setting.
• Duplex with Short-Edge Binding
Double sided printing so that the pages turn about the
shortest edge of the paper.
• Duplex with Long-Edge Binding
Double sided printing so that the pages turn about the
longest edge of the paper.

Image Orientation
Orientation refers to the direction of print on the page.
The options are:
• Portrait
A Portrait page is taller than it is wide. This is the
default setting.
• Landscape
A Landscape page is wider than it is tall.

3-10 ❖ User Guide

 Using the PCL Driver

Document Collation
Allows job collation (for multiple-copy jobs only). The
options are:
• Uncollated (the default setting)
For example, five uncollated copies of a three-page job
will result in five copies of page 1, then five copies of
page 2, and finally five copies of page 3; that is: 1, 1, 1,
1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3.
• Collated
Use this option when you want to print two or more
separate sets of a job that contains two or more pages.
For example, five collated copies of a three-page job
will result in one set of all three pages in order, then a
second set of all three pages in order, then a third set of
all three pages in order, and so on; that is: 1, 2, 3, 1, 2,
3, 1, 2, 3, 1, 2, 3, 1, 2, 3.
Certain print jobs are always collated. These are Proof
jobs, discussed under “Job Type” (page 3-8) or jobs that
request more than one copy of a multiple-page job with
page separators, discussed under “Select Paper” (page 3-10).

Chapter 3: Printing ❖ 3-11

Using the PCL Driver

Output
Allows you to set your printer's paper output destination.
The options are:
• The Standard Bin, which holds up to 500 sheets.
• The optional offset catch tray, which holds up to 500
sheets of standard paper with offset capability.
Use this feature (available only when the optional
Offset Catch Tray is installed) to offset the output of
successive jobs (or sets within a multiple set job) from
each other. For more information on offsetting output,
see the section “Offsetting Output” (page 3-58).

Document Options When you select this tab, you can set the finishing mode
and margins.

Finishing Mode
There are two finishing modes:
• Multiple Pages per Side (N-Up printing)
By default, the printer will print one page image on the
sheet of paper. You can select two, four, six, nine or
sixteen page images per side of paper. The printer will
shrink the page images as needed and will arrange
them on the paper most appropriately for the paper
size and orientation.
You can also choose to print black borders around each
page. The default is to not print borders.

3-12 ❖ User Guide

 Using the PCL Driver

• Booklet Printing
The driver will print the document as two images per
sheet, landscape orientation. However, it rearranges
the page images so the sheet of paper can be folded to
be read as a left-to-right book.
The standard booklet format has the first page as the
left-most page. The Right-to-Left control, if checked,
will print the booklet with the first page as the
right-most page.
On a folded sheet of paper with two page images, the
horizontal distance from the fold to either page image
is called the gutter. The Gutter control allows you to
set this distance to zero, fifty, one hundred, or 150
dots.
When you fold several pages into a booklet, the
thickness of the paper forces the page image of the
inner pages to shift slightly outward. The Creep
control allows you to choose a number of dots by
which to shift the page images inward to compensate
for the thickness of the paper. You can choose any
value from zero to twenty.

Chapter 3: Printing ❖ 3-13

Using the PCL Driver

Margins
Your printer can print with predefined margins, or can
print all the way to the edge of the paper. The two options
available are:
• Yes
If you choose this option, the printer defaults to HP
compatible printable areas for each paper size, which is
approximately one-sixth of an inch unprintable
margins on all edges. The application may increase the
margins to greater than this minimum.
• No
If you choose this option (the default setting), the
printer will print all the way to the edge of the paper.

3-14 ❖ User Guide

 Using the PCL Driver

Graphics Options When you select this tab, you can set the various graphics
options for the driver.

Gray Scale
Gray Scale (also known as Half Tone) refers to a type of
pattern that is applied to printed images. By using
combinations of black dots, these patterns produce a gray
appearance on the printed page. The best way to choose a
Halftoning setting for your graphic image is to
experiment. Print a graphic image at each setting and
choose the one you like best.
The Windows 95/98 driver provides the following
options:
• Photographic Images (the default setting)
Use this setting for printed images that you want to
have a smooth, realistic and photographic appearance.
It provides soft contrasts between various shades of
gray (and also works well for images originally
designed with color).
• Line Art Images
Choose this setting for graphic images with intricate
lines and fine detail, like clip art graphics. It provides
solid lines and sharp contrasts between shaded areas.
• Scanned Images
Choose this setting if your graphic images were
originally scanned in through a scanner. It is specially
tuned to provide exceptional quality and clarity to
printed images originally scanned with a scanner.
The Windows NT 4.0 driver provides more controls for
adjusting contrast, brightness, gamma, etc.

Chapter 3: Printing ❖ 3-15

Using the PCL Driver

• All text to Black

This option determines how the driver will print any
colored text in the document. If enabled, the driver
renders all text into black, no matter what color it
appears on the screen. Otherwise the driver renders
colored text in different shades of gray (the default
setting).

TrueType Options
Allows you to select options associated with the use and
printing of TrueType fonts. The options are:
• Download as TrueType (the default)
The whole character set for each TrueType font
contained on the page is sent down to the printer in an
outline form. Use this option if the document uses
only a small number of TrueType fonts and you wish
to optimize text-printing performance.
• Download as Bit Image
Each TrueType character will be sent as an individual
bitmap download font on a least-recently-used basis.
As the printer driver builds up the page, new font
bitmaps are sent down. When a character is used
again, the bitmap is automatically selected from the
one previously downloaded to printer memory. From
the memory setting, the driver monitors the amount
of available memory to determine when to delete font
bitmaps that have not been used for some time.

3-16 ❖ User Guide

 Using the PCL Driver

• Download Graphics and device fonts

This option is useful if you want to print graphic
images over TrueType text. TrueType text is always sent
to the printer last, so it will always appear on top of
any graphics. Selecting this option sends your
TrueType images to the printer as graphic images, so
the text can be obscured by graphic objects. This
option is only available if you have selected the Raster
setting in the Graphics Mode box, as described under
“Graphics” (page 3-18).
• Use Printer TrueType Fonts
Determines whether to use the TrueType fonts that
reside on the printer or to download TrueType fonts
from the computer. If enabled (the default setting), the
driver will use the TrueType fonts resident on the
printer, and if your document uses fonts that do not
reside on the printer, the driver will download the
fonts with the job. If disabled, the driver will always
download TrueType fonts to the printer with each job,
even if the fonts reside on the printer already.

Chapter 3: Printing ❖ 3-17

Using the PCL Driver

Graphics
Your printer will print graphics as either raster images or
as vector graphic images. All graphics can be printed as
raster images. However some geometric shapes or
patterns, and all TrueType fonts, print faster if they are
printed as vector images.
• Vector
If selected, the driver will send as many graphics as
possible as vector images, and the rest as raster images.
With this setting, it is not possible to print TrueType
fonts as graphic images, since TrueType fonts are
vector images by default.
• Raster
When you select this setting, the driver will convert all
vector images and send them to the printer as raster
images. Use this setting if you want to print TrueType
fonts as graphics, as described under “TrueType
Options” (page 3-16).

Resolution
The printer supports the following resolutions:
• True 1200 dots per inch (dpi)
• 1200 dpi image quality
• 600 dpi
• 300 dpi (PCL 5e only)

3-18 ❖ User Guide

 Using the PCL Driver

Image Quality
The following options are available at 600 dpi resolution
only and not simultaneously:
• Draft Mode
Reduces the amount of toner placed onto the paper.
Using this feature will cause pages to be printed lighter.
• XIE
A smoothing algorithm applied to text and line art
images in order to improve image quality.

Watermarks Use this feature when you want your output to contain
background text, independent of that provided by the
printing application, across the first page or every page of
a document. The driver enables you to specify the text, its
font, size, position on the page and rotation angle, and
you can save it for use on any document.

Chapter 3: Printing ❖ 3-19

Using the PCL Driver

Overlays A Page Overlay is a partial document that the driver can

merge with your print job, producing a printed image that
includes elements of both the overlay and your
document. Overlays are most useful for creating such
things as company letterhead. You can create the
letterhead in your application as a page overlay, then
download it and store it in the printer. Whenever you
want to print a document with the overlay, you just send
the print job to the printer with the Overlay command,
and the printer will automatically print the letterhead on
each page of your document. Page overlays eliminate the
need to download the same information more than once,
thus saving transmission time. However, they do use up
printer memory or disk space.
An overlay differs from a watermark in these respects:
• An overlay can contain graphics and text in any
number of fonts in any number of sizes and colors. A
watermark can contain only text of one font, one size
and one color.
• An overlay is usually on the margins of a page or a
form, while a watermark is usually in the middle of a
page.
• An overlay may use space on the printer's hard disk,
but a watermark does not.

3-20 ❖ User Guide

 Using the PostScript Driver

Using the PostScript Driver

Paper/Output When you select this tab, you can select a job type, copies,
paper, image orientation, duplex, document collation and
output bin for your printer.

Job Type
There are three job types. Some job types require a
password.
• Normal Print
Spools and prints the job with no user intervention
needed.
• Secure Print
Defers printing of a job until you enter the matching
password on the Control Panel. It is only available
when the optional hard drive is installed.
To use this feature, enter a 4-digit numeric password,
where each digit can be any numeric value between 0
and 7. Releasing the job at the printer is discussed in
the section “Printing a Password Job” (page 3-55). You
can also choose to delete the job without printing it, as
described in the section “Deleting a Password Job”
(page 3-56).

Chapter 3: Printing ❖ 3-21

Using the PostScript Driver

• Proof Print
Used with multiple copy jobs, prints first set, then
holds the other copies until you enter the matching
password on the Control Panel. It is only available
when the optional hard drive is installed.
To use this feature, specify the number of copies to be
printed, then enter a 4-digit numeric password, where
each digit can be any numeric value between 0 and 7.
Releasing the job at the printer is discussed in the
section “Printing a Password Job” (page 3-55). You can
also choose to delete the job without printing the
remaining sets, as described in the section “Deleting a
Password Job” (page 3-56).

Copies
You can choose to print from one to 999 copies. The
default is one copy.

Select Paper
You can select paper size, media type and input source for
All Pages, for the First Page (if different than the rest of
the job), and for Separators (if desired).

3-22 ❖ User Guide

 Using the PostScript Driver

Duplex
Requires installation of the optional Duplex Module. For
more information, see the section “Duplex Printing”
(page 3-59). The options are:
• Duplex Off
Single sided printing. This is the default setting.
• Duplex with Short-Edge Binding
Double sided printing so that the pages turn about the
shortest edge of the paper.
• Duplex with Long-Edge Binding
Double sided printing so that the pages turn about the
longest edge of the paper.

Image Orientation
Orientation refers to the direction of print on the page.
The options are:
• Portrait
A Portrait page is taller than it is wide. This is the
default setting.
• Landscape
A Landscape page is wider than it is tall.

Chapter 3: Printing ❖ 3-23

Using the PostScript Driver

Document Collation
Allows job collation (for multiple-copy jobs only). The
options are:
• Uncollated (the default setting)
For example, five uncollated copies of a three-page job
will result in five copies of page 1, then five copies of
page 2, and finally five copies of page 3; that is: 1, 1, 1,
1, 1, 2, 2, 2, 2, 2, 3, 3, 3, 3, 3.
• Collated
Use this option when you want to print two or more
separate sets of a job that contains two or more pages.
For example, five collated copies of a three-page job
will result in one set of all three pages in order, then a
second set of all three pages in order, then a third set of
all three pages in order, and so on; that is: 1, 2, 3, 1, 2,
3, 1, 2, 3, 1, 2, 3, 1, 2, 3.
Certain print jobs are always collated. These are Proof
jobs, discussed under “Job Type” (page 3-8) or jobs that
request more than one copy of a multiple-page job with
page separators, discussed under “Select Paper” (page 3-10).

3-24 ❖ User Guide

 Using the PostScript Driver

Output
Allows you to set your printer's paper output destination.
The options are:
• The Standard Bin, which holds up to 500 sheets.
• The optional Offset Bin, which holds up to 500 sheets
of paper with offset capability. Refer to Table 2.1 on
page 2-4.
Use this feature (available only when the optional
Offset Catch Tray is installed) to offset the output of
successive jobs (or sets within a multiple set job) from
each other. For more information on offsetting output,
see the section “Offsetting Output” (page 3-58).

Chapter 3: Printing ❖ 3-25

Using the PostScript Driver

Document Options When you select this tab, you can set the driver’s page size
policy.

Page Size Policies

Page Size Policies are used to specify the recovery policy
when the page size cannot be matched with any available
media. The options are:
• Use printer default
Use whatever Paper Size Policy that has been set on the
printer as its default.This is the default paper size
policy.
• Generate error if paper not available
• Ignore size and use default paper tray
• Nearest available size, adjust page
Selects the nearest available paper size and adjust the
page to fit.
• Next larger available size, adjust page
Selects the next larger available paper size and adjust
the page to fit.

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 Using the PostScript Driver

• Nearest available size, no page adjust

Selects the nearest paper size, but does not adjust the
page to fit.
• Next larger available size, no page adjust
Selects the next larger available paper, but does not
adjust the page to fit.

Page Layout
By default, the printer will print one page image on the
sheet of paper. You can select two, four, six, nine or
sixteen page images per side of paper. The printer will
shrink the page images as needed and will arrange them
on the paper most appropriately for the paper size and
orientation.
You can also choose to print black borders around each
page. The default is to not print borders.

Watermarks
When you select this tab, you can create watermarks.
Use this feature when you want your output to contain
background text, independent of that provided by the
printing application, across the first page or every page of
a document. The driver enables you to specify the text, its
font, size, position on the page and rotation angle, and
you can save it for use on any document.

Chapter 3: Printing ❖ 3-27

Using the PostScript Driver

Image Options When you select this tab, you can set the various graphics
options for the driver.

Brightness
This slider control increases or decreases the brightness
level of the image. The default setting is zero.

Reduce/Enlarge
This slider control makes the page image smaller or larger
by adjusting the percentage from 25% to 400%. The
default is 100%. The image is anchored in the upper left
corner of the paper. If you enlarge the image, the driver
clips the right side and the bottom of the image to the size
of the paper on which the image is to be printed. If you
shrink the image, there will be white space on the right
side and bottom.

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 Using the PostScript Driver

Image Modes
There are four image modes. You can choose all at the
same time.
• Negative Image
This option converts the black image areas in the
original to white, the white image areas to black, and
any dark gray image areas to light gray. Printing a
negative image may be useful for documents that have
a substantial amount of dark background and/or light
text and images. Note that excessive use of the
Negative Image option can cause premature toner
depletion and possible printer damage.
• Mirror Image
This option flips the image orientation 180 degrees,
thereby reversing the image and all associated text.
• Xerox Image Enhancement (XIE)
XIE smooths text and line art images in order to
improve image quality. It is available only when the
Resolution is set to 600x600 dpi and Draft Mode is
disabled.

Chapter 3: Printing ❖ 3-29

Using the PostScript Driver

• Fax Friendly Black

This feature changes your color document to patterns
of black and white. The different colors are rendered as
distinguishable black and white patterns. For example,
a pie chart which contains wedges of different solid
colors will be printed with a different pattern replacing
each color so that the distinction between the pieces is
maintained. Colored text is also rendered as a pattern,
but the character is outlined. Anything that is black in
your document remains black and is not rendered as a
pattern.

Resolution
The printer supports the following resolutions:
• True 1200 dots per inch (dpi)
• 1200 dpi image quality
• 600 dpi
• 300 dpi (PCL 5e only)

Draft Mode
This feature reduces the amount of toner placed onto
the paper. Using this feature will cause pages to be
printed lighter. It is available only at 600x600
resolution and XIE is disabled.

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 Using the PostScript Driver

Fonts When you select this tab, you can control how PostScript
interprets TrueType fonts.

TrueType Fonts
This feature offers the following options:
• Use Substitution Table
The Substitution Table helps you select a
printer-resident PostScript font that is the closest
match for the True Type font being generated by the
application.
• Always Send to Printer
This option will send the font down to the printer as
part of the job. If the Font Substitution Table or Use
Printer Fonts options are not selected, the font format
must be specified in the Always Send to Printer field.

Chapter 3: Printing ❖ 3-31

Using the PostScript Driver

Send As
This feature contains four options:
• Outlines (Type 1)
A scaleable, vector-based font that defines each
character as a set of instructions that specify the shape
and size of the character
• Bitmap (Type 3)
A non-scaleable, rasterized format that contains data
for each pixel that makes up each character. Large,
complex bit maps require considerably more memory
and processing time than other formats
• TrueType (Type 42)
Scaleable, vector-based fonts developed by Apple
Computer Corporation and is also used by Microsoft in
their Windows operating system.
• Don’t Send
Do not send the fonts with the print job.

Printer Font Substituted For: <font name>

This feature enables you to select which PostScript printer
font you wish to substitute for the selected TrueType font.

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 Using the PostScript Driver

PostScript When you select this tab, you can set various PostScript
output options.

Format
There are two different formats:
• Faster PostScript (Standard) (the default setting)
This setting allows you to send PostScript jobs using
the standard PostScript commands.
• More Portable PostScript (ADSC)
When this option is selected, the driver creates a file
that is compatible with Adobe Document Structuring
Convention (ADSC). (In order to print a document to a
DSC file, you must specify a file name and specify FILE
as the printer port within the Printers / Connect dialog
box of the Windows Control Panel.)

PostScript Level Selection

• Include Level 3 Features
This setting allows you to send PostScript jobs using
the Level 2 PostScript plus all of the additional Level 3
commands.
• Use Only Level 2 Features
This setting allows you to send only PostScript Level 2
jobs. No Level 3 commands will be accepted.

Chapter 3: Printing ❖ 3-33

Using the PostScript Driver

Compress Bitmaps
This control is available only if you have selected to Use
Only Level 2 Features. It compresses the graphics in your
documents before sending them to the printer. Although
this saves memory, the job may take longer to print. The
default for this option is On.

Print Postscript Error Information

If you choose this option, the driver will print an error
sheet when an error occurs during the formatting or
processing of a job. The error sheet indicates the page
where the error occurred and the type of error. The default
for this option is Off.

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 Using the Control Panel

Using the Control Panel

The printer’s Control Panel (Figure 3.1) serves several
purposes:
• It displays information about the status of the printer
(or the job in process).
• It provides the means for changing printer settings to
control how the printer operates.
• It allows you to print reports and password-protected
pages stored on the optional hard drive.

Figure 3.1 Control Panel1

1 The display
2 Online indicator light
3 Form Feed indicator light
1
4 Fault indicator light
5 Data indicator light
6 Online key
Password #0
2 3 4 5
7 Enter key
Password #4
8 Menu Up key
Password #1 6 8 10 12
9 Menu Down key
Password #5
10 Item Up key
7 9 11 13
Password #2
11 Item Down key
Password #6
12 Value Up key
Password #3
13 Value Down key
Password #7
1
Your Control Panel may look different.

Chapter 3: Printing ❖ 3-35

Using the Control Panel

The Display The Control Panel's display performs two functions.

• It informs you of printer status conditions, such as
when toner is low, when a paper tray is empty, when a
job is in process, and so on. For example, when you
turn on the printer and it warms up, the display will
show:

Ready

This message appears whenever the printer is online

and ready to accept print jobs. The display will also
show:

Processing...

when processing data, and:

Waiting

when waiting for more data.

• It presents a hierarchy of menu options and settings to
configure and control the printer.
For example, when you press Menu Up or Menu
Down, the display will show:

Menus
Item Menu

(such as System Menu or Job Menu)

See the section “Menu Options” (page 3-40) for
information on the Menu system hierarchy.

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 Using the Control Panel

The Indicator Lights The Control Panel contains four indicator lights. Table 3.3
describes the function of each light.

Table 3.3 Indicator lights and their functions

Light Description
Online (Green) Lights when the printer is online.
Flashes when the printer is transitioning
from online to offline or to indicate that a
print job is being processed.

Form Feed (Green) Lights when the printer experiences a form

feed timeout—that is, when a PCL job has
formatted a partial page, the printer is
waiting for more data in order to continue
processing the job, and a 15 second
timeout period has expired with no new
data arriving in the input buffer. This
timeout applies to all ports.
When lit, you can print a partial page by
entering the Job menu, scrolling to the
Form Feed item and pressing Enter. When
not in the menu system, a partial page can
be printed by pressing Enter. PostScript
does not print partial pages and
consequently the Form Feed light is not
turned on.

Fault (Amber) Lights whenever operator intervention is

required in order to allow printing to
continue.

Data (Green) Flashes to indicate that a print job is being

processed by either PostScript, PCL or PJL,
or is being spooled to the optional hard
disk (e.g., a proof or secure job).

Chapter 3: Printing ❖ 3-37

 The Keys The Control Panel keypad consists of eight keys,
identified with international symbols and/or labeled in
English. The keys are also numbered 0 - 7 for use when
entering passwords.
Table 3.4 describes the function of each key.

Table 3.4 Control Panel keys and their functions

Key Description
Online • If the Printer is online and not in the menu system, takes the printer offline. All pages
currently in the paper path are printed and then printing pauses until the printer is
brought online again.
• If the printer is online and in the menu system, exits the menu system.
• If the printer is offline and not in the menu system, brings the printer online.
• If the printer is offline and in the menu system, exits the menu system and brings the
printer online.

Enter • If the current display is a value for an item, causes the value to be entered as the current
default value for this item.
• If the current display is an action to be invoked (e. g. “PCL Font List”, “Restart Printer”),
causes the action to occur.
• If not in the menu system, and the “Press Enter” LED indicates that a partial page exists,
causes an implied PCL reset and the partial page is ejected.
• If a paper mismatch condition exists, and a request to use an alternate paper is
displayed, causes printing on the paper currently loaded in the selected tray (Print
Anyway).

Menu Up • If not in the menu system, enters the menu system and displays the first menu.
• If in the menu system, causes the Control Panel to scroll through the menus in order
bottom to top.

Table 3.4 Page 1 of 2

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 Using the Control Panel

Table 3.4 Control Panel keys and their functions (continued)

Key Description
Menu Down • If not in the menu system, enters the menu system and displays the last menu.
• If in the menu system, causes the Control Panel to scroll through the menus in order top
to bottom.

Item Up • If in the menu system, causes the Control Panel to scroll through the items in the current
menu in order from bottom to top.
• If not in the menu system, this key is ignored.

Item Down • If in the menu system, causes the Control Panel to scroll through the items in the current
menu in order from top to bottom.
• If not in the menu system, this key is ignored.

Value Up • If in the menu system, and an item is displayed, causes the Control Panel to scroll
through the values for the current item in order bottom to top, and displays the default
value for the current item. When setting a numeric value, increases the value by the step
amount. It is subject to auto-repeat if held down by more than 1 second.
• If not in the menu system, and a paper mismatch condition does not exist, this key is
ignored.
• If a paper mismatch condition exists, scrolls through the alternate paper that may be
used instead of the requested paper.

Value Down • If in the menu system, and an item is displayed, causes the Control Panel to scroll
through the values for the current item in order top to bottom, and displays the default
value for the current item. When setting a numeric value, decreases the value by the
step amount. It is subject to auto-repeat if held down by more than 1 second.
• If not in the menu system, and a paper mismatch condition does not exist, this key is
ignored.
• If a Paper Mismatch condition exists, pressing this key scrolls through the alternate
paper that may be used instead of the requested paper.

Table 3.4 Page 2 of 2

Chapter 3: Printing ❖ 3-39

Using the Control Panel

Menu Options Table 3.5 on the following pages lists the variables that
can be controlled at the printer’s Control Panel, organized
by menu in the order in which they appear when
scrolling through the display. Since these variables are
generally used in configuring the printer’s default
settings—a System Administrator’s task—specific details
of the menu items and their values are contained in the
System Administrator Guide on your product CD.
In addition, the System Administrator Guide lists all the
operations associated with the Control Panel keys and
lists the specific key processes which need to be executed
to set any of these variables.

Printer settings selected in your application or printer driver

override the default settings in the Control Panel when you
submit your print jobs for printing.

3-40 ❖ User Guide

 Using the Control Panel

Table 3.5 Control Panel Menu Options

Menu Description and Items

Job Menu Allows you to cancel the job currently processed by PCL or PostScript, or to force a
form feed on a partially formatted job in PCL:

Cancel Job Cancels the job currently printing.

Form Feed Causes a partial PCL page to be ejected when the Form Feed
LED is on.

Restart Printer Re-boots the printer as if the power was cycled, but bypasses
power on diagnostics.

Password Menu Allows you to enter a four digit password to enable printing of secure or proof jobs
previously sent to the printer and stored on the printer’s hard drive (and appears
only if the optional hard drive is installed).

Table 3.5 Page 1 of 14

Chapter 3: Printing ❖ 3-41

Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Tray Menu Allows you to access tray settings for PCL and PostScript jobs:

MBF Size Defines the paper size that is loaded in the multi bypass
feeder.

MBF Type Defines the paper type that is loaded in the multi bypass
feeder.

Tray N Type Defines the type of paper installed in Tray N (where N is the
tray number—Tray 1, 2, or 3).

Tray Sequence Defines the order in which trays are used when more than
one tray meets the size and type requirements.

Custom Size Defines the paper size that is to be used for formatting
custom paper when a Tray Mode is set to Custom.

Tray N Mode Determines whether or not the tray’s auto size detection
mechanism is overridden by custom size settings (where N is
the tray number—Tray 1, 2, or 3).

Config Fuser Enables the setting of fuser temperatures associated with

each paper type. If set to On, paper types are available as a
menu item.

Table 3.5 Page 2 of 14

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 Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

PCL Menu Allows you to establish the default configuration for the printer when printing PCL
emulation jobs:

Font Number Sets the default font in PCL.

Pitch Sets the pitch of the default font in PCL when the default
font already selected is a scalable fixed pitch font.

Point Size Sets the point size of the default font in PCL when the default
font already selected is a scalable proportional spaced font.

Symbol Set Sets the default font symbol set used in PCL.

Orientation Sets the default orientation used in PCL (not used by

PostScript).

Form Length Sets the default number of lines per page used in PCL.

Line Terminat Enables the setting of an additional carriage return after

every line feed appearing in PCL text.

Table 3.5 Page 3 of 14

Chapter 3: Printing ❖ 3-43

Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

System Menu Allows you to set general printer features:

Language Sets the language used for Control Panel display messages
and generated reports.

Paper Size Sets the default paper size used in PCL and PostScript.

Paper Type Sets the default paper type used in PostScript and PCL.

Page Policy Allows the printer to automatically select an alternate paper

size and/or type if the requested size and/or type is not
loaded.

Policy Timeout Directs the printer as to how long to wait before taking the
action defined by the setting of the Page Policy item.

Print Quantity Sets multiple copies of each page (not collated sets).

Duplex Enables or disables duplex printing for PostScript and PCL

jobs (and appears only when the optional duplex unit is
installed).

Draft Mode Enables or disables a reduced toner mode for draft printing.

Edge-to-Edge Enables or disables edge-to-edge printing in PCL.

Table 3.5 Page 4 of 14

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 Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

System Menu XIE Sets the default Xerox Image Enhancement (XIE) mode used
(continued) in PCL and PostScript.

Resolution Sets the default resolution for PCL and PostScript jobs.

Output Timeout Determines whether the printer will select an alternate bin
when the selected output bin becomes full.

Output Offset Enables or disables offsetting of output from alternating jobs.

Output Dest Sets the default paper output destination for PCL and
PostScript jobs.

Print PS Errors Controls the use of the built in PostScript error handler or
debugger.

Power Saver Defines a period of inactivity after which time the printer will
enter a low power state.

Defaults Sets the type of factory defaults to use when a “Factory

Default” is performed.

Table 3.5 Page 5 of 14

Chapter 3: Printing ❖ 3-45

Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Parallel Menu Allows you to set options for the parallel port connection:

Port Enable Enables or disables the parallel port.

Port Timeout Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.

Parallel PDL Sets the default Page Description Language emulation for
the parallel port.

Binary PS Enables or disables the binary mode of PostScript for this

port.

Bidirectional Enables or disables bidirectional communications through

the parallel port.

Serial Menu Allows you to set options for the serial port connection (and appears only if the
optional serial port is installed):

Port Enable Enables or disables the serial port.

Port Timeout Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.

Serial PDL Sets the default Page Description Language emulation for
the serial port.

Flow Control Sets the handshaking parameters for the serial port.

Baud Rate Sets the baud rate for the serial port.

Binary PS Enables or disables the binary mode of PostScript for this

port.

Table 3.5 Page 6 of 14

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 Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

USB Menu Allows you to set options for the USB port connection:

Port Enable Enables or disables the USB port.

Port Timeout Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.

USB PDL Sets the default emulation Page Description Language for
the USB port.

Binary PS Enables or disables the binary mode of PostScript for this

port.

Table 3.5 Page 7 of 14

Chapter 3: Printing ❖ 3-47

Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Ethernet Menu Allows you to set options for the Ethernet port connection:

LPR Enable Enables or disables the Ethernet LPR protocol.

LPR Banner Enables or disables the LPR banner sheet.

LPR PDL Sets the default Page Description Language emulation for
the Ethernet LPR protocol.

LPR Binary PS Enables or disables the LPR binary mode of PostScript.

DLC/LLC Enable Enables or disables the Ethernet DLC/LLC protocol.

DLC/LLC PDL Sets the default Page Description Language emulation for
the Ethernet DLC protocol.

DLC/LLC Bin PS Enables or disables the DLC/LLC binary mode of PostScript.

NetBEUI Enable Enables or disables the Ethernet NetBEUI interface.

NetBEUI PDL Sets the default Page Description Language emulation for
the Ethernet NetBEUI interface.

NetBEUI Bin PS Enables or disables the NetBEUI binary mode of PostScript.

AppSocket Enabl Enables or disables the Ethernet AppSocket interface.

AppSocket PDL Sets the default Page Description Language emulation for
the Ethernet AppSocket interface.

AppSocket Bin PS Enables or disables the AppSocket binary mode of PostScript.

Table 3.5 Page 8 of 14

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 Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Ethernet Menu ETalk Enable Enables or disables the Ethernet EtherTalk protocol.
(continued)
HTTP Enable Enables or disables the Ethernet HTTP Server protocol.

IP Address Res Sets the method used to resolve (Res) the IP address,
including subnet mask and default gateway.

IP Address Sets the four byte IP address. This item appears only if the IP
Address Res is set to static.

Sub Net Mask Sets the four byte Sub Net Mask address. This item appears
only if the IP Address Res is set to static.

Default Gateway Sets the four byte Default Gateway address. This item
appears only if the IP Address Res is set to static.

Port Timeout Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.

Speed Sets the speed of the 10/100 Ethernet interface and whether
half or full duplex Ethernet.

Table 3.5 Page 9 of 14

Chapter 3: Printing ❖ 3-49

Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Token Ring Menu Allows you to set options for the Token Ring port connection (and appears only if
the optional Token Ring interface is installed):

LPR Enable Enables or disables the Token Ring LPR protocol.

LPR Banner Enables or disables the LPR banner sheet.

LPR PDL Sets the default Page Description Language emulation for
the Token Ring LPR protocol.

LPR Binary PS Enables or disables the LPR binary mode of PostScript.

DLC/LLC Enable Enables or disables the Token Ring DLC/LLC protocol.

DLC/LLC PDL Sets the default emulation Page Description Language for
the Token Ring DLC protocol.

DLC/LLC Bin PS Enables or disables the DLC/LLC binary mode of PostScript.

NetBEUI Enabl Enables or disables the Token Ring NetBEUI interface.

NetBEUI PDL Sets the default Page Description Language emulation for
the Token Ring NetBEUI interface.

NetBEUI Bin PS Enables or disables the NetBEUI binary mode of PostScript.

AppSocket Enabl Enables or disables the Token Ring AppSocket interface.

AppSocket PDL Sets the default Page Description Language emulation for
the Token Ring AppSocket interface.

AppSocket Bin PS Enables or disables the AppSocket binary mode of PostScript.

Table 3.5 Page 10 of 14

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 Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Token Ring Menu TTalk Enable Enables or disables the Token Ring TokenTalk protocol.
(continued)
HTTP Enable Enables or disables the Token Ring HTTP Server protocol.

IP Address Res Sets the method used to resolve (Res) the IP address,
including subnet mask and default gateway.

IP Address Sets the four byte IP address. This item appears only if the IP
Address Res is set to static.

Sub Net Mask Sets the four byte Sub Net Mask address. This item appears
only if the IP Address Res is set to static.

Default Gateway Sets the four byte Default Gateway address. This item
appears only if the IP Address Res is set to static.

Port Timeout Sets the time for determining when to end an incomplete
print job and poll the next port in the polling sequence.

Source Routing Sets the source routing option.

Speed Sets the default ring speed of the Token Ring interface.

LAA Sets the six byte Locally Administered Address.

Table 3.5 Page 11 of 14

Chapter 3: Printing ❖ 3-51

Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Novell Menu Allows you to modify Novell parameters:

Novell Enable Enables or disables the Novell protocol.

Novell PDL Sets the default emulation for the Novell protocol.

Novell Binary PS Enables or disables the Novell binary mode of PostScript.

Novell Mode Sets the PServer mode for the Novell protocol.

Frame Type Sets the frame type used for the Novell protocol.

Polling Interval Sets the rate (in seconds) at which the PServer issues polling
requests for assigned queues.

PServer Name Sets the name of the PServer in this printer.

Primary Server Sets the name of the Primary file server.

NDS Tree Sets the NDS Tree character string.

NDS Context Set the NDS context string.

Table 3.5 Page 12 of 14

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 Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Print Menu Allows you to generate printer reports:

Config Sheet Prints a Configuration Sheet showing the printer's current

information and menu settings.

PCL Demo Prints a sample page demonstrating the printer's capabilities.

PCL Font List Prints a list of PCL fonts currently loaded.

PS Font List Prints a complete list of all PostScript language typefaces.

Menu Map Prints a page showing the structure of the Control Panel
Menu Tree.

Test Print Prints a “test pattern” for analysis of print quality over the
entire page (intended for use by the service technician).

Disk Directory Prints a copy of the disk directory (and appears only if the
optional hard drive is installed).

Fault History Prints the Fault History Log.

Display Faults Displays the last 100 faults on the Control Panel.

Hex Mode Enables or disables hex dump mode, which prints the data
stream as hex codes instead of interpreting it as print data.

Restart Printer Reboots the printer as if the power was cycled.

Table 3.5 Page 13 of 14

Chapter 3: Printing ❖ 3-53

Using the Control Panel

Table 3.5 Control Panel Menu Options (continued)

Menu Description and Items

Reset Menu Allows you to access printer reset functions (and appears only when the printer is
powered on while holding down the Online and Enter keys).

Factory Defaults Resets menus to factory defaults.

Network Defaults Resets parameters in the Ethernet, Token Ring, and Novell
Menus to factory defaults.

Demo Mode Places the printer in demo mode.

Delete All Jobs Deletes all secure jobs from the hard disk (and appears only if
the optional hard drive is installed).

Disk Initialize Initializes the hard disk (and appears only if the optional hard
drive is installed).

Disk Format Formats the hard disk (and appears only if the optional hard
drive is installed).

Flash Format Initializes flash memory.

Table 3.5 Page 14 of 14

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Printing a To print a password print job sent to the printer and

stored in the optional hard drive (such as a secure job or
Password Job proof job), follow these steps:

At the Control Panel, press Menu Up or Menu Down

1 until you see:

Menus
Password Menu

2 Press Item Up or Item Down and you will see:

Enter password
_xxx

Enter the job’s numeric password and you will see:

3
All Jobs =
Print

Press Enter to print all jobs.

4
OR:
Press Item Up or Item Down to scroll through the jobs,
then press Enter when the job you wish to print is shown.
Repeat this step as necessary to release more than one job.

5 When done, press Online.

Chapter 3: Printing ❖ 3-55

Using the Control Panel

Deleting a To delete a password print job sent to the printer and

stored in the optional hard drive, follow these steps:
Password Job
At the Control Panel, press Menu Up or Menu Down
1 until you see:

Menus
Password Menu

2 Press Item Up or Item Down and you will see:

Enter password
_xxx

Enter your job’s numeric password and you will see:

3
All Jobs =
Print

Press Value Up or Value Down and you will see:

4
All Jobs =
Delete

5 Press Enter to delete all jobs.

OR:
Press Item Up or Item Down to scroll through the jobs,
until the job you wish to delete is shown. If Print shows
on the bottom line, press Value Up or Value Down to
show Delete instead. Then press Enter. Repeat this step as
necessary to delete more than one job.

6 When done, press On Line.

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Generating a Your printer provides the following reports that can be

printed:
Printer Report
• Configuration Sheet
• PCL Demo
• PCL Font List
• PostScript Font List
• Menu Map
• Test Print
• Disk Directory (if the optional hard drive is installed)
• Fault History
To print a report, follow these steps:

At the Control Panel, press Menu Up or Menu Down

1 until you see:

Menus
Print Menu

2 Press Item Up or Item Down until you see the page you
want to print (such as Config Sheet).

3 Press Enter to print the page.

Chapter 3: Printing ❖ 3-57

Offsetting Output

Offsetting Output
The Offset Catch Tray, shown in Figure 3.2, is an optional
output device available for your printer.

Figure 3.2 Offset Catch Tray (front view)

It can be used in either of two ways, depending on how it

is configured in the Control Panel’s menu system:
• As an additional 500-sheet capacity output bin to
supplement the 500-sheet standard output bin.
• To alternately print jobs and copies of the same print
job.
To use the Offset Catch Tray, submit your print jobs as
usual (refer to Table 2.1 on page 2-4 for supported media).
Output is directed to it by means of the Offset Bin item in
the printer driver or the Output Dest item in the Control
Panel’s System Menu. The System Menu’s Output Offset
item controls whether or not the device will offset
successive print jobs or copies.
Refer to the System Administrator Guide on the product CD
for detailed instructions on configuring the Offset Catch
Tray for use.

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 Duplex Printing

Duplex Printing
With the optional duplex unit installed, you can print
two-sided (duplex) jobs.
Use only the size paper listed in Table 2.1 on page 2-4 for
two-sided jobs. Do not use envelopes, postcards,
transparencies, or label paper for duplex jobs.
To print duplex, select it in your printer driver when you
set printer properties (for all jobs) or when you print a
document (for the specific job).
To ensure that duplex jobs print in the proper orientation,
set the driver’s Orientation and Duplex options to the
appropriate settings, as shown in Figure 3.3 on page 3-60.

Chapter 3: Printing ❖ 3-59

Duplex Printing

Figure 3.3 Duplex Orientation and Binding Settings

Orientation: Portrait Orientation: Portrait

Duplex: Long Edge Bind Duplex: Short Edge Bind

Orientation: Landscape Orientation: Landscape

Duplex: Long Edge Bind Duplex: Short Edge Bind

3-60 ❖ User Guide

 Configuring Custom Paper Sizes

Configuring Custom Paper Sizes

Custom (nonstandard) paper sizes may be loaded in the
multi bypass feeder or any of the media trays. To use
custom paper sizes, there are two basic issues to be
addressed:
• You must disable the printer’s automatic paper size
detection and paper size jam detection.
• Although you may physically load a custom paper size
in an input source, because PCL and PostScript format
pages to standard sizes, you must properly set margins
(or use other application formatting methods) to
position the image correctly on the custom paper.
To print on custom size paper, disable the printer’s
automatic paper size detection and paper size jam
detection by setting the Tray Menu’s Tray 1 Mode,
Tray 2 Mode, Tray 3 Mode or MBF Size item (depending
on which input source you are using) to Custom, then set
the Custom Size item to the standard size to be used by
PCL or PostScript to format the page.

To prevent the printer from incorrectly loading standard paper

from another input source when the Custom Size setting is the
same value as the auto-detected size in that other input source,
you must exclude the tray with the custom size from the Tray
Sequence setting and specifically select that tray as the input
source.

Refer to Table 3.6 on page 3-62 for usage examples.

Chapter 3: Printing ❖ 3-61

Configuring Custom Paper Sizes

Table 3.6 Custom Paper Size Examples.

Custom Desired
Required Steps
Paper Size Input Source
8 x 10 in. Tray 1 1. In the application, format the page for Letter size paper, setting the
margins to correctly position the image on 8 x 10” paper if overlaid
by Letter size paper.
2. Load the 8 x 10” paper in Tray 1.
3. Set the Tray Menu Tray 1 Mode to Custom.
4. Set the Custom Size to Letter (8.5x11”).
5. Set the “Tray Sequence” to a value that does not include Tray 1 (or
set to Off).
6. Request Tray 1 as the paper source and send the print job.

6 x 7 in Multi Bypass 1. In the application, format the page for Letter size paper, setting the
Feeder margins to correctly position the image on 6 x 7 in paper if overlaid
by Letter size paper.
2. Load the 6 x 7” paper in Tray 1.
3. Set the Tray Menu MBF Size to Custom.
4. Set the Custom Size to Letter (8.5 x11”).
5. Set the Tray Sequence item to value that does not include MBF (or
set to Off).
6. Request MBF as the paper source and send the print job.

8.5 x 11 in. Tray 1 1. In the application, format the page for Folio size paper (because Folio
Short Edge is a short-edge feed size on this printer), setting the margins to
Feed (SEF) correctly position the image on the 11 inches to be used by this
paper.
2. Load the 8.5 x 11” paper into Tray 1 in the SEF direction. This
requires a Ledger/A3 size tray. The paper length guide will be set to
11 inches, rather than the width guide. (Set the width guide to 8.5”.)
3. Set the Tray Menu Tray 1 Mode to Custom.
4. Set the Custom Size to Folio (8.5 x13”).
5. Set the Tray Sequence item to value that does not include Tray 1 (or
set to Off).
6. Request Tray 1 as the paper source and send the print job.

Table 3.6

3-62 ❖ User Guide

 Special Media Printing

Special Media Printing

When the Config Fuser item is set to On, paper types are
available as a menu item in the Tray Menu. this enables
the user to set fuser temperatures associated with each
paper type. The Config Fuser item is located in the Tray
Menu.
Each paper type has three temperature settings:
• Normal
• High (fuser temperature higher than normal)
• Low (fuser temperature lower than normal)
To print special media:
1. Load the special media into a paper tray.
2. Set the Tray Type to the special media loaded in the
tray.
3. From your driver properties, choose Select Paper. Set
Type to the special media loaded.
4. Close properties and print.
Table 3.7 on page 3-64 lists the default temperature
settings for various media.

Chapter 3: Printing ❖ 3-63

Special Media Printing

Table 3.7 Default temperature settings for various

media

Media type Available Values

Plain Normal*
High
Low

Preprinted Normal*
High
Low

Letterhead Normal*
High
Low

Prepunched Normal*
High
Low

Labels Normal
High*
Low

Bond Normal*
High
Low

Recycled Normal*
High
Low

Color Normal*
High
Low

Cardstock Normal
High*
Low

User Type # Normal*

High
Low

* Default setting

3-64 ❖ User Guide

Maintaining the Printer 4 r e tpahC

Regular Printer Maintenance .............................................. 4-2

Cleaning the Printer ....................................................... 4-2
Replacing the Laser Print Cartridge .................................... 4-3
Replacing Maintenance Kit Items ....................................... 4-6

Chapter 4: Maintaining the Printer ❖ 4-1

Regular Printer Maintenance

Regular Printer Maintenance

Your printer is designed to need very little ongoing
maintenance other than the replacement of maintenance
items as they reach their end of use. It is recommended
that maintenance items be replaced when the end of use
warnings appear on the Control Panel to avoid untimely
image quality problems. However, it is always good
practice to periodically clean any loose toner or foreign
matter in your printer. See the System Administrator Guide
on the product CD for procedures and cautions.

For optimum performance, keep the printer out of direct

sunlight. Faded images, light areas or dark bands may result.

Cleaning the Printer For optimum performance, do not place the printer near
vents or dust-producing equipment. Particles in the air
may enter the printer and cause failures in internal
mechanisms.
For best results, clean the outside of the printer with a
damp cloth. Power the printer off before cleaning. Do not
use detergents.
For instructions on cleaning the inside of the printer, refer
to the System Administrator Guide on the product CD.

4-2 ❖ User Guide

 Replacing the Laser Print Cartridge

Replacing the Laser Print Cartridge

When the laser print cartridge runs low on toner, the
printer’s Control Panel display will prompt you to replace
the cartridge. This is a simple procedure, described on the
following pages.

• Do not expose the cartridge to direct sunlight or

artificial light for more than 15 minutes.
Overexposure will permanently damage the
photosensitive imaging drum.
• Do not open the drum shutter (see Figure 4.1 below)
or touch the green imaging drum surface.
• Be sure to shake the cartridge as directed to
distribute the toner inside the cartridge. Print quality
may be degraded or damage may occur if the toner
is not evenly distributed.

Figure 4.1 Drum Shutter Location

1 Drum shutter

Chapter 4: Maintaining the Printer ❖ 4-3

Replacing the Laser Print Cartridge

To replace the laser print cartridge, follow these steps:

Open the top cover.

1

Lift out the used cartridge.

2
Wrap the used cartridge in its original packing
and return it as per directions in the packaging.

Remove a new cartridge from its packing and shake the

3 cartridge seven to eight times, as shown, to free the toner.

4-4 ❖ User Guide

 Replacing the Laser Print Cartridge

Place the cartridge on a flat surface, press it down with

4 one hand and with the other grasp the end tab of the
sealing tape and pull the tape straight out horizontally.

If pulled at an angle, the tape may break. After

pulling out the tape, do not shake the cartridge or
subject it to shocks.

Holding the cartridge as shown, lower it into the printer,

5 inserting the cartridge’s two projecting parts into the
printer’s guide channels.

Be sure to push the cartridge all the way into the

printer.

Close the top cover until it locks in place.

6

Chapter 4: Maintaining the Printer ❖ 4-5

Replacing Maintenance Kit Items

Replacing Maintenance Kit Items

The Maintenance Kit includes the Bias Transfer Roller and
the Fuser, which are internal printer components that
require replacement from time to time. As these are more
complex tasks that are not routinely performed, the
procedures are provided in the System Administrator Guide
on your product CD.

4-6 ❖ User Guide

Troubleshooting 5 r e tpahC

Before You Begin Troubleshooting ...................................... 5-2

Error Messages .................................................................. 5-4
Paper Jams ........................................................................ 5-5
What Causes a Paper Jam? ............................................. 5-5
Paper Jam Messages ....................................................... 5-5
Paper Jam While Feeding through Duplex Module ........... 5-7
Paper Jam While Exiting to Standard Output Bin ............. 5-8
Paper Jam While Feeding to Offset Catch Tray .............. 5-10
Paper Jam While Feeding from Tray 1 ........................... 5-12
Paper Jam While Feeding from 2,000 Sheet Feeder ........ 5-15
Paper Jam While Feeding from 500 Sheet Feeder ........... 5-18
Paper Jam While Printing .............................................. 5-23
Paper Jam Because of Mismatch between Expected and Actual
Size Fed ....................................................................... 5-26
Solving Printing Problems ................................................ 5-27
Solving Print Quality Problems ......................................... 5-31
Additional Sources of Troubleshooting Assistance ............. 5-39

Chapter 5: Troubleshooting ❖ 5-1

Before You Begin Troubleshooting

Before You Begin

Troubleshooting
If it becomes necessary for you to take corrective actions,
note the following safety tips and then begin your
troubleshooting by checking for possible hardware,
software, and printer maintenance issues.

Do not use tools or sharp objects to clear paper jams

since this may damage the printer. Do not touch the
surface of the Print Drum or the Transfer Drum.
Touching these surfaces may damage them.

Avoid contact with the printer’s fuser area, which

may be hot.

Also, be sure to observe the safety guidelines and

recommendations provided in the Safety Notes.
If your printer is not operating properly, make sure that
the following hardware and software issues have been
considered.

5-2 ❖ User Guide

 Before You Begin Troubleshooting

Hardware • Is the printer plugged in?

• Is the printer switched on?

Software • Is the correct printer driver installed and selected for

your printer configuration?

Printer Maintenance An improperly seated tray or an open cover will prevent

printing. You can avoid these problems by regularly
taking the following precautions.
• Insert media trays properly and securely.
• Keep covers securely closed.

Consumables An empty print cartridge or expended maintenance item

will degrade printing.
• Keep consumables and maintenance items in supply.
• Add or replace when prompted by printer.

Specific instructions for replacing each consumable and

maintenance Item are included with the individual
replacement packages.

Chapter 5: Troubleshooting ❖ 5-3

Error Messages

Error Messages
Your printer displays messages on the Control Panel when
operator intervention is required. There are two types of
message that require action:
• Printer fault messages are those that relate to printer
shutdown, such as a paper jam. Action must be taken
to resolve the fault.
• Attention messages do not result in printer shutdown,
but warn of action that should be taken to avert a
shutdown.
The two-line display of the Control Panel provides
information about the condition of the printer and the
suggested or required course of action. Messages about
paper jams are described in the next section. For a
complete listing of all Control Panel messages, along with
detailed descriptions and instructions, refer to the System
Administrator Guide on the DocuPrint CD.

5-4 ❖ User Guide

 Paper Jams

Paper Jams
Your printer has been designed to provide reliable,
trouble-free operation. However, you may experience an
occasional paper jam.
When the printer detects a misfeed or a paper jam, it stops
printing and displays a Control Panel message.
After you clear the paper jam, the printer will resume
operation to complete the print job. The pages in the
print engine will be reprinted when the jam is cleared and
printing resumes.

What Causes a Paper jams occur most often when:

Paper Jam? • The paper stock does not meet specification. See
“Selecting Print Media” (page 2-2).
• The paper stock is in poor condition.
• The printer needs cleaning.
• Printer parts are worn and need to be replaced.
• A paper tray is not securely closed.

Paper Jam Messages Table 5.1 lists the types of paper jams that may occur. If
you see a Control Panel message that indicates a paper
jam, find the message in the left-hand column and
perform the accompanying steps to clear the paper jam.

Be careful not to touch any of the components

inside the printer when removing jammed paper.
They may be very hot.

Chapter 5: Troubleshooting ❖ 5-5

Paper Jams

Table 5.1 Paper jam messages

Message Description/Corrective Action

A paper jam has occurred at the duplex unit.
Duplex Jam-
Open Rear Cover ACTION: Refer to “Paper Jam While Feeding through Duplex Module”
(page 5-7).

A paper jam has occurred at the exit path to the output bin.
Exit Jam- Open
Rear & Top Cover ACTION: Refer to “Paper Jam While Exiting to Standard Output Bin”
(page 5-8).

A paper jam has occurred at the offset catch tray.

Offset Jam-
Open Rear Cover ACTION: Refer to “Paper Jam While Feeding to Offset Catch Tray”
(page 5-10).

Tray 1 Jam- A paper jam has occurred while feeding from Tray 1.
Open Tray 1 ACTION: Refer to “Paper Jam While Feeding from Tray 1” (page 5-12).

A paper jam has occurred while feeding from Tray 2.

ACTION: If Tray 2 is a 2,000 sheet feeder, refer to “Paper Jam While Feeding
Tray 2 Jam-
from 2,000 Sheet Feeder” (page 5-15).
Open Tray 2
If Tray 2 is a 500 sheet feeder, refer to “Paper Jam While Feeding
from 500 Sheet Feeder” (page 5-18).

A paper jam has occurred while feeding from Tray 3.

ACTION: If Tray 3 is a 2,000 sheet feeder, refer to “Paper Jam While Feeding
Tray 3 Jam-
from 2,000 Sheet Feeder” (page 5-15).
Open Tray 3
If Tray 3 is a 500 sheet feeder, refer to “Paper Jam While Feeding
from 500 Sheet Feeder” (page 5-18).

Paper Jam- A paper jam has occurred inside the top cover or the multi bypass feeder.
Open Top Cover ACTION: Refer to “Paper Jam While Printing” (page 5-23).

The size of the paper fed was not the size expected by the printer, causing a
Paper Size Jam- jam inside the rear cover.
Open Rear Cover ACTION: Refer to “Paper Jam Because of Mismatch between Expected and
Actual Size Fed” (page 5-26).

5-6 ❖ User Guide

 Paper Jams

Paper Jam While Follow these steps to clear the jam.

Feeding through
Duplex Module

Control Panel Message Corrective Action

Open the rear cover.

1
Be careful not to touch
Duplex Jam- the fuser. It becomes
Open Rear Cover very hot from printing.

Check and carefully pull out any

2 jammed paper.

Clear Paper Path

Close the rear cover.

3
Check the Control Panel display.
4 If the jam has been cleared and
all covers are closed, the Control
Close Covers Panel will display Processing
or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.

Chapter 5: Troubleshooting ❖ 5-7

Paper Jams

Paper Jam While Follow these steps to clear the jam.

Exiting to Standard
Output Bin

Control Panel Message Corrective Action

Open the rear cover.

1
Be careful not to touch
the fuser. It becomes
very hot from printing.

Exit Jam- Open

Open the top cover all the way to
Rear & Top Cover 2 the back until it stops.

Be sure to remove any

paper that may be in the
output bin.

Pull out the laser print cartridge

3 and set it down on a flat surface.

To prevent stains, place

the cartridge on a surface
covered with old
newspaper or some other
disposable material.

Remove PrintCart
Clear Paper Path
Check the area where the laser
4 print cartridge was located and
remove any jammed paper.

Check and carefully remove any

jammed paper under the rear
cover.

5-8 ❖ User Guide

 Paper Jams

Control Panel Message Corrective Action

Reinstall the cartridge, inserting

5 its two projecting parts into the
printer’s guide channels.

Be sure to push the

cartridge all the way into
the printer.

Close the top cover.

6

Close the rear cover.

7
Check the Control Panel display.
8 If the jam has been cleared and
all covers are closed, the Control
Panel will display Processing
or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.

Chapter 5: Troubleshooting ❖ 5-9

Paper Jams

Paper Jam While Follow these steps to clear the jam.

Feeding to Offset
Catch Tray

Control Panel Message Corrective Action

Open the rear cover.

1
Be careful not to touch
the fuser. It becomes
Offset Jam- very hot from printing.
Open Rear Cover

Open the Offset Catch Tray’s rear

2 cover.

Open Offset Door

Clear Paper Path Remove any jammed paper
3 inside either open cover.

5-10 ❖ User Guide

 Paper Jams

Control Panel Message Corrective Action

Close the Offset Catch Tray’s rear

4 cover.

Close the printer’s rear cover.

5
Check the Control Panel display.
6 If the jam has been cleared and
all covers are closed, the Control
Panel will display Processing
or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.

Chapter 5: Troubleshooting ❖ 5-11

Paper Jams

Paper Jam While Follow these steps to clear the jam.

Feeding from Tray 1

Control Panel Message Corrective Action

Pull Tray 1 completely out of the

1 printer.

To remove the tray from

the printer, pull it out,
then gently remove it from
the printer while lifting it
up.

Tray 1 Jam
Open Tray 1 If there is wrinkled paper in the
2 tray, remove it.

Open the multi bypass feeder

3 and extend it:

1 Hold both sides where

2 indicated and tilt it up slightly.
2
2 Gently lift up and pull out
towards you until it stops.
1
Lift/Extend MBF
Open Top Cover Open the top cover all the way to
4 the back until it stops.

Be sure to remove any

paper that may be in the
output bin.

5-12 ❖ User Guide

 Paper Jams

Control Panel Message Corrective Action

Pull out the laser print cartridge

5 and set it down on a flat surface.

To prevent stains, place

the cartridge on a surface
covered with old
newspaper or some other
disposable material.

Check the area where the laser

6 print cartridge was located and
remove any jammed paper.

Also remove any paper

remaining behind the multi
bypass feeder, or in the Tray 1
opening.

Remove PrintCart
Reinstall the cartridge, inserting
Clear Paper Path 7 its two projecting parts into the
printer’s guide channels.

Be sure to push the

cartridge all the way into
the printer.

Close the top cover.

8

Chapter 5: Troubleshooting ❖ 5-13

Paper Jams

Control Panel Message Corrective Action

Reinsert the multi bypass feeder

9 tray.

Hold both sides where indicated

and push it straight back until it
stops.

10 Reinstall Tray 1.

11 Check the Control Panel display.

If the jam has been cleared and
all covers are closed, the Control
Panel will display Processing
or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.

5-14 ❖ User Guide

 Paper Jams

Paper Jam While Follow these steps to clear a jam while feeding from the
2,000 sheet feeder installed either as Tray 2 or Tray 3.
Feeding from 2,000 (Note: the illustrations below show a feeder installed as
Sheet Feeder Tray 2, but the procedure is the same for a feeder installed
as Tray 3.)

Control Panel Message Corrective Action

Open the feeder’s front door.

1

Tray 2 Jam-
Open Tray 2
or
Remove any jammed or wrinkled
Tray 3 Jam- 2 paper.
Open Tray 3

Chapter 5: Troubleshooting ❖ 5-15

Paper Jams

Control Panel Message Corrective Action

Open the feeder’s rear cover.

3

Open Rear TrayDr

Clear Paper Path
Remove any jammed or wrinkled
4 paper.

5-16 ❖ User Guide

 Paper Jams

Control Panel Message Corrective Action

Push back the feeder’s front door.

5

Close the feeder’s rear cover.

6
Check the Control Panel display.
7 If the jam has been cleared and
all covers are closed, the Control
Panel will display Processing
or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.

Chapter 5: Troubleshooting ❖ 5-17

Paper Jams

Paper Jam While Follow these steps to clear the jam while feeding from a
500 Sheet Feeder installed as Tray 2 or Tray 3. (Note: the
Feeding from 500 illustrations below show one 500 Sheet Feeder installed,
Sheet Feeder but the procedure is the same for a second feeder installed
as Tray 3.)

Control Panel Message Corrective Action

Pull all trays completely out of

1 the printer.

To remove a tray from the

printer, pull it out until it
stops, then gently remove
it from the printer while
lifting it up.

If there is wrinkled paper in a

2 tray, remove it.
Tray 2 Jam
Open Tray 2
or
Tray 3 Jam
Open Tray 3

Open the feeder’s rear cover.

3

5-18 ❖ User Guide

 Paper Jams

Control Panel Message Corrective Action

Remove any jammed paper.

4

Check inside the printer and

5 remove any jammed paper.

Close the feeder’s rear cover.

6

Chapter 5: Troubleshooting ❖ 5-19

Paper Jams

Control Panel Message Corrective Action

Open the multi bypass feeder

7 and extend it:

1 Hold both sides where

2 indicated and tilt it up slightly.
2
2 Gently lift up and pull out
towards you until it stops.
1

Lift/Extend MBF
Open the top cover all the way to
Open Top Cover 8 the back until it stops.

Be sure to remove any

paper that may be in the
output bin.

5-20 ❖ User Guide

 Paper Jams

Control Panel Message Corrective Action

Pull out the laser print cartridge

9 and set it down on a flat surface.

To prevent stains, place

the cartridge on a surface
covered with old
newspaper or some other
disposable material.

Check the area where the laser

10 print cartridge was located and
remove any jammed paper.
Remove PrintCart
Clear Paper Path

Reinstall the cartridge, inserting

11 its two projecting parts into the
printer’s guide channels.

Be sure to push the

cartridge all the way into
the printer.

Close the top cover.

12

Close Covers

Chapter 5: Troubleshooting ❖ 5-21

Paper Jams

Control Panel Message Corrective Action

Reinsert the multi bypass feeder

13 tray.

Hold both sides where indicated

Insert MBF and push it straight back until it
stops.

14 Reinstall all paper trays.

15 Check the Control Panel display.

If the jam has been cleared and
Insert Tray 2 all covers are closed, the Control
or Panel will display Processing
Insert Tray 3 or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.

5-22 ❖ User Guide

 Paper Jams

Paper Jam While Follow these steps to clear the jam.

Printing

Control Panel Message Corrective Action

Open the top cover all the way to

1 the back until it stops.

Paper Jam-
Open Top Cover

Open the multi bypass feeder

2 and extend it:

1 Hold both sides where

2 indicated and tilt it up slightly.
2
2 Gently lift up and pull out
towards you until it stops.
Lift/Extend MBF 1
or
Lift/Extend MBF
Remove All Paper 3 Remove all paper.

Chapter 5: Troubleshooting ❖ 5-23

Paper Jams

Control Panel Message Corrective Action

Pull out the laser print cartridge

4 and set it down on a flat surface.

To prevent stains, place

the cartridge on a surface
covered with old
newspaper or some other
disposable material.

Check the area where the laser

5 print cartridge was located and
remove any jammed paper.

Remove PrintCart
Remove all paper.
Clear Paper Path 6

Reinstall the cartridge, inserting

7 its two projecting parts into the
printer’s guide channels.

Be sure to push the

cartridge all the way into
the printer.

5-24 ❖ User Guide

 Paper Jams

Control Panel Message Corrective Action

Reinsert the multi bypass feeder

8 tray.

If it was extended, hold both

sides where indicated and push it
Insert MBF straight back until it stops.

Reload the multi bypass feeder.

9

Manual Feed

Close the top cover.

10
Check the Control Panel display.
11 If the jam has been cleared and
all covers are closed, the Control
Close Covers Panel will display Processing
or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.

Chapter 5: Troubleshooting ❖ 5-25

Paper Jams

Paper Jam Because of Follow these steps to clear the jam.

Mismatch between
Expected and Actual
Size Fed

Control Panel Message Corrective Action

1 Open the rear cover.

Be careful not to touch

the fuser. It becomes
Paper Size Jam- very hot from printing.
Open Rear Cover Load any tray with the size
needed for the job printing.
Check to make sure the multi
bypass feeder size menu is
correctly set.

Carefully pull out any jammed

2 2 paper:

1 Open the lever on the side of

1 the fuser.
2 Pull the jammed paper straight
up and out.

Close the rear cover.

Clear Paper Path 3
Check the Control Panel display.
4 If the jam has been cleared and
all covers are closed, the Control
Panel will display Processing
or Ready. If a paper jam message
remains, there is still paper
jammed in the printer. Refer to
Table 5.1 on page 5-6 for
instructions.

5-26 ❖ User Guide

 Solving Printing Problems

Solving Printing Problems

If you have any problems with the operation of your
printer, refer to Table 5.2 for suggested remedies.

Table 5.2 Printer Operation Problems

Problem Action
The printer will not print • Check with your network administrator to see that the printer is powered up,
at all, or a file sent from connected to the network and that the network is operational.
the client/server will not
• Check Control Panel messages for “Paper Jam,” “Close Covers,” etc.
print.
• If the port (parallel or network) the printer is connected to is disabled, enable
it. Check the Configuration Sheet for the port you are using to see if the Port
Enable item in the appropriate Interface Menu is set to On. If it is set to Off,
set it to On and try again.
• If the printer has printed recently, do the following:
- Attempt to print a Configuration Sheet. If it does not print, contact your
customer support center.
- If the Configuration Sheet prints, check to see that the printer is configured
properly.
- If the printer is configured properly, check the Configuration Sheet to
confirm that the correct emulation is (PDL) enabled for the port or
protocol you are using.
- If the correct emulation is (PDL) enabled and the printer continues not to
print, contact your customer support center.

Table 5.2 Page 1 of 4

Chapter 5: Troubleshooting ❖ 5-27

Solving Printing Problems

Table 5.2 Printer Operation Problems (continued)

Problem Action
A printed page does not • Make certain that the software application you are using to create your print
look as expected. job is configured properly. Refer to your software documentation.
• Make sure the correct driver is being used.
• Print a configuration sheet. If it does not print correctly, contact your
customer support center.
• Send a file containing PCL or PostScript commands to the printer.
- If your page prints as it should, your printer and interface are functioning
properly.
- If your information prints correctly, but doesn't look right, you may have:
- An error in your command sequence/operator.
- A missing downloaded font.
- A mismatched printer option against your host formatting.
- Command errors may be identified by looking at your input file. You can
determine which fonts are in the system by printing a PCL or PS Font List.
You can verify your data setup by printing a Configuration Sheet and
checking your printer setup.

The requested font for Print a PCL Font List, or PostScript Font List if the job is PostScript.
the job does not print.
• If fonts print on the Font List, your print job may need correcting.
• If fonts do not print on the Font List, reload the fonts and print another PCL
or PostScript Font List.

Table 5.2 Page 2 of 4

5-28 ❖ User Guide

 Solving Printing Problems

Table 5.2 Printer Operation Problems (continued)

Problem Action
PostScript commands • Make certain that the software application you are using to create your job is
are printed instead of configured properly. Refer to your software documentation.
the PostScript job.
• The job sent to the printer might have included an incorrect header, and
therefore, not have indicated that a PostScript job was being sent.
- Check your software to make sure the PostScript header file is being sent
to the printer.
• Set the PS Errors item in the System Menu to On and resend the job.
- If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and resend the job. Asking for features not available
can cause a configuration error.
- If the job still does not print and an error page was not printed, the job
may require additional memory.

Table 5.2 Page 3 of 4

Chapter 5: Troubleshooting ❖ 5-29

Solving Printing Problems

Table 5.2 Printer Operation Problems (continued)

Problem Action
A PostScript or PCL job • Check that you are using the correct PostScript or PCL printer driver.
fails to print.
• For a PostScript job, set the PS Errors item in the PostScript Menu to On and
resend the job.
- If an error page prints, there is a problem in the PostScript coding. Correct
the coding problem and resend the job. Asking for features not available
can cause a configuration error.
- If the job still does not print and an error page was not printed, the job
may require additional memory. See the Supplies/Options Guide provided
with your printer for ordering more memory.
• For a PCL job, do the following:
- Check the output for PCL errors.
- If there is a problem in the PCL coding, correct the coding problem and
resend the job.
- If there is no error message, resend the job.
- If the job still does not print and the error message says “out of memory”,
the job may require additional memory. See the Supplies/Options Guide
provided with your printer for ordering more memory.

Table 5.2 Page 4 of 4

5-30 ❖ User Guide

 Solving Print Quality Problems

Solving Print Quality Problems

If you have any problems with your printer’s printed
output, refer to Table 5.3 for suggested remedies.

The cases listed in Table 5.3 are probable cases only, and may
not represent all of the possible cases which may occur under
actual operating conditions. If you experience a problem which
does not seem to fall under any of the cases listed in this table,
or if you are concerned about any other aspect of printer
operation, contact your customer support center.

Table 5.3 Print Quality Problems

Problem Possible Cause(s) Corrective Action(s)

Light/faint prints Draft Mode. Turn off Draft Mode.
Overall image is lighter Toner level low/empty. Remove the print cartridge carefully and
than normal. vigorously shake it several times, then
reinstall it. (This may help redistribute the
remaining toner before having to replace
the cartridge.)

Damp paper stock. Replace paper stock.

Table 5.3 Page 1 of 8

Chapter 5: Troubleshooting ❖ 5-31

Solving Print Quality Problems

Table 5.3 Print Quality Problems (continued)

Problem Possible Cause(s) Corrective Action(s)

Blank Prints If just installed, the laser print Remove the tape insert. Refer to Step 4 on
cartridge insert (tape) may still be page 4-5.
Entire printed page is
in place.
blank with no visible
print. Multiple sheets are being fed Remove the paper from the paper tray and
from the paper tray at the same fan it. Ensure that paper is correctly loaded
time. in the tray with edges under metal corners.

No printable data received from Print a Test Print. If the Test Print is normal,
computer. check the following:
• Interface cable between computer and
printer
• Printer set up and application software
If the Test Print is blank, contact your
customer support center.

Defective laser print cartridge or Replace the laser print cartridge.

low on toner.

Black prints Defective laser print cartridge, or Replace the laser print cartridge.
the print cartridge is at its end of
The page is entirely
life.
black.
Printer power supply has failed. Contact your customer support center for
service.

Table 5.3 Page 2 of 8

5-32 ❖ User Guide

 Solving Print Quality Problems

Table 5.3 Print Quality Problems (continued)

Problem Possible Cause(s) Corrective Action(s)

Spot deletions Damp paper stock. Replace the paper stock.
Areas of the print are Defective laser print cartridge, or Replace the laser print cartridge.
extremely light or the cartridge is at its end of life.
missing.

Vertical line deletions Laser print cartridge not installed Remove then reinstall the laser print
correctly cartridge.
Localized print deletions
forming narrow lines Paper debris in laser print Remove laser print cartridge and inspect
running in the direction cartridge area. for paper debris and remove.
of paper movement.
Defective laser print cartridge, or Replace the laser print cartridge.
the cartridge is at its end of life

Table 5.3 Page 3 of 8

Chapter 5: Troubleshooting ❖ 5-33

Solving Print Quality Problems

Table 5.3 Print Quality Problems (continued)

Problem Possible Cause(s) Corrective Action(s)

Horizontal line Defective paper stock, creases, Replace the paper stock.
deletions folds, etc.
Localized print deletions
appearing as bands
running across the page
perpendicular to the
direction of paper
movement.

Vertical dark streaks Defective laser print cartridge, or Replace the laser print cartridge.
the cartridge is at its end of life.
Black lines running
across the print in the Defective Fuser. Replace the Fuser. See the System
direction of paper Administrator Guide on the Product CD for
movement. ordering and installation instructions.

Table 5.3 Page 4 of 8

5-34 ❖ User Guide

 Solving Print Quality Problems

Table 5.3 Print Quality Problems (continued)

Problem Possible Cause(s) Corrective Action(s)

Repetitive horizontal Contaminated paper path. Print several blank sheets of paper to
dark streaks remove any toner accumulations.
Black lines running Defective laser print cartridge, or Replace the laser print cartridge.
across the page the cartridge is at its end of life.
perpendicular to the
direction of paper
movement.

Dark spots/marks Defective fuser. Replace the fuser.

Table 5.3 Page 5 of 8

Chapter 5: Troubleshooting ❖ 5-35

Solving Print Quality Problems

Table 5.3 Print Quality Problems (continued)

Problem Possible Cause(s) Corrective Action(s)

Unfused or partially Damp paper stock. Replace paper stock.
fused image
Heavy or unusual paper stock. Use only approved paper/media. (See
The printed image is not Table 2.1 on page 2-4).
fully fused to the paper
and easily rubs off. Defective Fuser. Replace the Fuser. See the System
Administrator Guide on the Product CD for
ordering and installation instructions.

Wrinkled prints Poor paper condition. Inspect/replace the paper stock.

Prints are wrinkled, Paper is damp. Replace paper stock.
creased, or torn.
Paper debris in path. Clear paper path.

Paper skew. Check paper tray guides.

Fuser is at its end of life Replace the Fuser. See the System
Administrator Guide on the Product CD for
ordering and installation instructions.

Table 5.3 Page 6 of 8

5-36 ❖ User Guide

 Solving Print Quality Problems

Table 5.3 Print Quality Problems (continued)

Problem Possible Cause(s) Corrective Action(s)

Blurred prints Poor paper condition. Inspect/replace the paper stock.
Image is blurred at the Paper is damp. Replace the paper stock.
edges.

Random deletions Poor paper condition. Inspect/replace the paper stock.

Random light areas and Paper is damp. Replace the paper stock.
deletions.

Table 5.3 Page 7 of 8

Chapter 5: Troubleshooting ❖ 5-37

Solving Print Quality Problems

Table 5.3 Print Quality Problems (continued)

Problem Possible Cause(s) Corrective Action(s)

Grainy Graphics The printer tried to print a Refer to the System Administrator Guide on
complex graphic image with the Product CD for a discussion of memory
A graphic image is
inadequate memory. requirements.
coarse or grainy (like a
brick or checkerboard
pattern) rather than a
smooth halftone.

Broken Page/Page Too The printer tried to print a Refer to the System Administrator Guide on
Complex complex graphic image with the printer’s CD-ROM for a discussion of
inadequate memory. memory requirements.
The printed image is
missing all of the image
print after a straight line.

Table 5.3 Page 8 of 8

5-38 ❖ User Guide

 Additional Sources of Troubleshooting Assistance

Additional Sources of
Troubleshooting Assistance
If you encounter an error message, problem, or print
defect that you are unable to correct by using your User
Guide or the On-Line Help system, you may need to
contact your System Administrator or refer to the System
Administrator Guide on the Product CD. For more
complicated problems, contact your customer support
center for assistance.

Chapter 5: Troubleshooting ❖ 5-39

Additional Sources of Troubleshooting Assistance

5-40 ❖ User Guide

Printer Specifications A x i dneppA

Printer Specifications .......................................................... A-2

Appendix A: Printer Specifications ❖ A-1

Printer Specifications

Printer Specifications

Rated Print Speed 20 ppm

28 ppm

Image Resolution True 1200 dpi (half speed)

1200 dpi Image Quality
600 dpi
300 dpi (PCL5e)

Processor Motorola Power PC 200 MHz processor

Maximum Monthly Duty Cycle 20 ppm up to 100,000 Impressions per month

28 ppm up to 130,000 Impressions per month

Nominal Voltage 100 – 120 VAC or 220 – 240 VAC

Nominal Frequency 50 Hz or 60 Hz

Power Consumption Less than 1.1 kW during operation

Power Saver mode operational after specified period of not
printing (15, 30, 60, 90, 120, 180 minutes, or off)

Noise Level 49.5 dB (A) continuous running

35 dB (A) in stand by

Temperature 5 – 35 degrees C during operation (41 – 95 degrees F)

Relative Humidity 15% to 85% during operation (Non-condensing)

Dimensions 20¼ in, (W) x 18 in (D) x 15 in (H)

490mm (W) x 460mm(D) x 395mm(H)

Weight 27 KG / 60 lbs.

Memory Capacity 32 MB standard

192 MB maximum

A-2 ❖ User Guide

 Printer Specifications

Standard Features • 500-sheet Standard Input Tray

• 150-sheet Multi Bypass Feeder
• 500-sheet Standard Face-down Output Bin
• IEEE 1284 Bidirectional Parallel Interface
• USB Interface
• CentreWare Administration Software
• Unidirectional Windows Drivers
• Internet Printer Administration Embedded HTTP Server
• PostScript 3 Language

Available Options • 16 MB DIMM

• 32 MB DIMM
• 64 MB DIMM
• 8 MB Flash DIMM
• Hard Disk
• 10Base2 Ethernet Network Interface Card
• Token Ring Network Interface Card
• Serial RS232-C Card
• 500 Sheet Feeder – A4/Letter Tray
• 500 Sheet Feeder – A3/Ledger Tray
• 2000 Sheet Feeder – A4/Letter Tray
• Duplex Module
• 500 Sheet Offset Catch Tray

Appendix A: Printer Specifications ❖ A-3

Printer Specifications

A-4 ❖ User Guide

Notices and Certifications B x i dneppA

FCC Notices…USA ............................................................. B-2

Radio Frequency ............................................................. B-2
Certifications…Canadian ................................................... B-4
60 HZ, 115V .................................................................. B-4
European Markets ............................................................. B-5
CE .................................................................................. B-5
EN55022 ....................................................................... B-7
Safety Extra Low Voltage Safety Approval ........................... B-8

Appendix B: Notices and Certifications ❖ B-1

FCC Notices…USA

FCC Notices…USA

Radio Frequency This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in
accordance with the instruction manuals, may cause
interference with radio communications. The equipment,
in its base configurations (See the Caution Statement on
page B-3.), has been tested and found to comply with the
limits for a Class B digital device pursuant to Part 15 of
the FCC rules, which are designed to provide reasonable
protection against such interference, when the equipment
is operated in a residential environment. However, there
is no guarantee that interference will not occur in a
particular installation. If the equipment does cause
harmful interference with radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
the receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or a experienced radio/TV
technician for help.
Changes or modifications to this equipment not
specifically approved by the manufacturer may void the
authority granted by the FCC to operate this equipment.
Shielded cables must be used with this equipment to
maintain compliance with FCC regulations.

B-2 ❖ User Guide

 FCC Notices…USA

The manufacturer is not responsible for any radio or

television interference caused by using other than
recommended cables or by unauthorized changes or
modifications to this equipment. Unauthorized changes
or modifications could void the user's authority to operate
this equipment.
To assure compliance with FCC regulations on
electromagnetic interference, use a properly shielded and
grounded cable. Use of a substitute cable not properly
shielded and grounded may result in a violation of FCC
regulations.

The Class B base configuration uses the parallel cable

for communication. Use of either or both USB and
Ethernet cables denotes Class A operation not intended
for home use.

Appendix B: Notices and Certifications ❖ B-3

Certifications…Canadian

Certifications…Canadian

60 HZ, 115V The equipment is listed by the Underwriters Laboratories,

UL 1950, certified by Canadian Standards Association,
CSA22.2, No. 950

B-4 ❖ User Guide

 European Markets

European Markets

CE The CE marking applied to this product symbolises Xerox

Ltd Declaration of Conformity with the following
applicable Directives of the European Union.
Council Directive 73/23/EC amended by Council
Directive 93/68/EC, on the harmonisation of the laws of
the Member States related to equipment designated for
use within certain voltage limits.
Council Directive 89/336/EC, approximation of the laws
of the Member States related to electromagnetic
compatibility.
When applicable: Council Directive 99/5/EC, on the
harmonisation of the laws of the Member States related to
radio and telecommunications terminal equipment.
A full declaration defining the relevant Directives and
referenced standards can be obtained from your Xerox Ltd
representative

Appendix B: Notices and Certifications ❖ B-5

European Markets

WARNING (Class A products according to

EN55022)
This is a Class A product. In a domestic environment, this
product may cause radio interference in which case, the
user may be required to take adequate measures.

WARNING (Immunity)
In order to allow this product to operate in proximity to
Industrial, Scientific, and Medical (ISM) equipment, the
external radiation from the ISM equipment may have to
be limited or special mitigation measures taken.

Changes or modifications to this equipment not

specifically approved by the manufacturer may result in
noncompliance with one or more of the directives listed
above.
Shielded cables must be used with this equipment to
maintain compliance with the EMC directive (89/336/
EEC).

B-6 ❖ User Guide

 European Markets

EN55022

Configuration Specification
Base Printer EN55022-B

Base Printer with Token Ring EN55022-A

Appendix B: Notices and Certifications ❖ B-7

Safety Extra Low Voltage
Safety Approval
The printer’s printing system is in compliance with
various governmental agencies and national safety
regulations. All system ports meet the requirements for
Safety Extra Low Voltage (SELV) circuits for connection to
customer-owned devices and networks.
Additions of customer-owned or third-party accessories
attached to the system must meet or exceed the
requirements listed above.
Since this system consists of several modules requiring
external connection, it must be installed per the
manufacturer’s installation procedure.

B-8 ❖ User Guide

Printer Options C x i dneppA

Optional Equipment .......................................................... C-2

Appendix C: Printer Options ❖ C-1

Optional Equipment

Optional Equipment
The optional equipment described in this User guide
allow you to add special features to your printer or
upgrade your printer system to meet your particular
needs. Table C.1 on page C-3 provides a brief description
of each enhancement available. The part number needed
to place an order can be found on the Supplies/Options
Guide that came with the printer.

Normally, the optional equipment kits come with installation

instructions. However, the memory upgrade kit instructions are
included in this appendix because they are not included with
the memory kits.

To order any of the equipment listed below, see the

separate Supplies/Options Guide or call your authorized
Xerox reseller.

C-2 ❖ User Guide

 Optional Equipment

Table C.1 Optional Equipment

Optional Kits Use

Hard Drive Allows for secure job and proof job printing, storage of fonts and
overlays, and increases the productivity of multiple-page jobs via
electronic pre-collation.

500 sheet feeder with option of Additional media tray and feeder. The tray is interchangeable with
A3/Ledger size tray or A4/Letter Tray 1 or any 500 Sheet Feeder.
size tray

2,000 Sheet Feeder Enables loading of up to 2,000 sheets of paper of A4 or Letter size.
The 2000 Sheet Feeder can be attached to the printer directly, or be
installed together with the optional 500-sheet paper feeder.

Offset Catch Tray Enables stacking of up to 500 sheets of paper with the ability to
offset successive jobs (or multiple copies within the same job) from
each other. Supplements the standard output bin.

Duplex Unit Allows printing on both sides of the sheet of paper.

Ethernet 10Base2 Card Provides 10Base2 MBPS Ethernet network capability for IPX/SPX,
TCP/IP, DLC/LLC, SNMP and EtherTalk protocols.

Token Ring Card Provides network capability utilizing IPX/SPX, TCP/IP, DLC/LLC,
SNMP and TokenTalk protocols.

Serial Card Provides an RS232C interface, using a DB9 connector. The serial
port is bi-directional—i.e., it can receive data from the computer as
well as transmit data from the printer to the computer.

Table C.1 Page 1 of 2

Appendix C: Printer Options ❖ C-3

Optional Equipment

Table C.1 Optional Equipment (continued)

Optional Kits Use

Memory (DIMMs) Increases the font capability and enhances the speed of data
transfer and complex page processing.
Memory kits are available in three configurations, packaged in
single units each:
- 64 MB
- 32 MB
- 16 MB
The printer utilizes industry standard DIMMs with the following
specifications:
- 162 pin, 60 ns (or faster) DIMMs
- 32 bit wide (non parity)
- EDO

Flash Memory (DIMMs) Provides 8 MB of memory for storage of downloaded fonts and
overlays.

Table C.1 Page 2 of 2

C-4 ❖ User Guide

Index XI

A C
A3 size paper CDs • 1-9 ➝ 1-11
Dimensions • 2-4 Cleaning the printer • 4-2
Supported trays/
bins • 2-4 Collating output
A4 size paper PCL jobs • 3-11
PostScript jobs • 3-24
Dimensions • 2-4
Supported trays/ Com10 size envelopes
bins • 2-4 Dimensions • 2-4
A5 size paper Supported trays/
bins • 2-4
Dimensions • 2-4
Supported trays/ Configuration Sheet
bins • 2-4 Printing • 3-57
A6 size paper Connectivity • 1-4
Dimensions • 2-4 Control Panel
Supported trays/
Display • 3-36
bins • 2-4
Indicator lights • 3-37
Keys • 3-38 ➝ 3-39
B Location • 1-6
B4-JIS size paper Menu
Dimensions • 2-4 options • 3-40 ➝ 3-54
Supported trays/ Using • 3-35 ➝ ??
bins • 2-4 Custom Paper Sizes
B5-JIS size paper Examples • 3-62
Dimensions • 2-4 Custom paper
Supported trays/ sizes • 3-61 ➝ ??
bins • 2-4 Configuring • 3-61

User Guide
D

C5 size envelopes H
Dimensions • 2-4
Hard Drive • C-3
Supported trays/bins • 2-4

D I
Demo Page Interface connectors
Printing • 3-57 Location • 1-6

Disk Directory L
Printing • 3-57
Labels
DL size envelopes Sizes supported • 2-4
Dimensions • 2-4 Supported Trays/Bins • 2-4
Supported trays/bins • 2-4
Laser print cartridge
Draft Mode • 3-19, 3-30 Location • 1-7
Drivers Replacing • 4-3 ➝ 4-5
Configuring • 3-5 Ledger size paper
Installing • 3-5 Dimensions • 2-4
PCL emulation Supported trays/bins • 2-4
Description • 3-4
Features • 3-6 Legal size paper
Using • 3-7 ➝ 3-20 Dimensions • 2-4
PostScript Supported trays/bins • 2-4
Description • 3-5 Letter size paper
Features • 3-6 Dimensions • 2-4
Using • 3-21 ➝ 3-34 Supported trays/bins • 2-4
Duplex printing • 1-4, 3-59 ➝ 3-60
PCL driver • 3-10 M
PostScript driver • 3-23 Maintenance Kit • 4-6
Duplex printing unit
Memory Upgrade • C-4
Location • 1-8
Menu Map
E Printing • 3-57
Ethernet 10/100 Card • C-3 Mirror images • 3-29
Executive size paper Monarch size envelopes
Dimensions • 2-4 Dimensions • 2-4
Supported trays/bins • 2-4 Supported trays/bins • 2-4
Multi bypass feeder
F Capacity • 2-4
Flash memory • C-4 Location • 1-6, 1-7
Paper loading • 2-16 ➝ 2-18
Folio size paper Paper sizes supported • 2-4, 2-5
Dimensions • 2-4
Supported trays/bins • 2-4 N
Fonts • 1-5 Negative images • 3-29
Fuser
Location • 1-7

User Guide
 O

O Paper support and stopper

Location • 1-6
Offset Catch Tray
Capacity • 2-4 Password jobs
Location • 1-8 Deleting • 3-56
Paper sizes supported • 2-4, 2-5 Printing • 3-55
Using • 3-58 PCL emulation
Offsetting output • 3-12, 3-25, 3-58 Drivers
Description • 3-4
Overlays • 3-20
Using • 3-7 ➝ 3-20
P PCL Font List
Printing • 3-57
Page Description Languages • 1-5
PCL 5e driver
Page overlays • 3-20 See Drivers, PCL emulation
Paper PCL 6 driver
Jams See Drivers, PCL emulation
See Paper jams
Selecting for use • 2-2 PostScript driver
Sizes supported See Drivers, PostScript
A3/Ledger size tray • 2-4 PostScript Font List
A4/Letter size tray • 2-4 Printing • 3-57
Multi bypass feeder • 2-4, 2-5
Offset Catch Tray • 2-4, 2-5 Power cord receptacle
Standard output bin • 2-4, 2-5 Location • 1-6
Tray 1 • 2-4, 2-5 Power switch
Tray 2 • 2-4, 2-5 Location • 1-6
Tray 3 • 2-4, 2-5
2,000 sheet feeder • 2-4 Print speeds • 1-5
Unacceptable for use • 2-3 Printer cleaning • 4-2
Weights supported • 2-2
Printer components • 1-6 ➝ 1-8
Paper amount indicator
Location • 1-6 Printer drivers
See Drivers
Paper jams • 5-5 ➝ 5-26
Causes • 5-5 Printer Management Software CD • 1-11
Clearing • 5-5 ➝ 5-26 Printer reports
Control Panel messages • 5-6 Printing • 3-57
Paper loading • 2-7 ➝ 2-18 Types • 3-57
A3/Ledger size tray • 2-10 ➝ 2-13 Problems
A4/Letter size tray • 2-7 ➝ 2-9 See Troubleshooting
Multi bypass feeder • 2-16 ➝ 2-18
2,000 sheet feeder • 2-14 ➝ 2-15 Product CD • 1-11
Paper orientation Proof printing
A3/Ledger size tray • 2-11 PCL jobs • 3-9
A4/Letter size tray • 2-8 PostScript jobs • 3-22
Multi bypass feeder • 2-17
2,000 sheet feeder • 2-15 R
Paper output • 1-4 Rear cover
Location • 1-6, 1-7
Paper sources • 1-3

User Guide
S

Resolution • 1-5 U
Universal Tray • C-3
S
Secure printing V
PCL jobs • 3-8
Ventilation slots
PostScript jobs • 3-21
Location • 1-6
Serial card • C-3
Standard output bin W
Capacity • 2-4 Watermarks
Location • 1-6 PCL jobs • 3-19
Paper sizes supported • 2-4, 2-5 PostScript jobs • 3-27
Statement size paper
Dimensions • 2-4 Numerics
Supported trays/bins • 2-4 2,000 sheet feeder
Capacity • 2-4
T Location • 1-8
Test Print Paper loading • 2-14 ➝ 2-15
Printing • 3-57 Paper sizes supported • 2-4
Token Ring Card • C-3 500 sheet feeder
Location • 1-8
Toner
See Laser print cartridge
Top cover
Location • 1-6, 1-7
Transparencies
Sizes supported • 2-4
Supported Trays/Bins • 2-4
Tray 1
Capacity • 2-4
Location • 1-6
Paper sizes supported • 2-4, 2-5
Tray 2
Capacity • 2-4
Paper sizes supported • 2-4, 2-5
Tray 3
Capacity • 2-4
Paper sizes supported • 2-4, 2-5
Troubleshooting
Assistance • 5-39
Operation problems • 5-27 ➝ ??
Paper jams • 5-5 ➝ 5-26
Print quality problems • 5-31 ➝ 5-38
TrueType fonts
PCL jobs • 3-16
PostScript jobs • 3-31

User Guide