The document provides an example of a basic sales process checklist from prospecting leads to closing a sale. It includes steps like setting appointments, presenting to prospects, addressing objections, getting customer signatures, and following up after a sale. Having a sales process checklist can help salespeople track each stage and ensure no critical steps are missed.
The document provides an example of a basic sales process checklist from prospecting leads to closing a sale. It includes steps like setting appointments, presenting to prospects, addressing objections, getting customer signatures, and following up after a sale. Having a sales process checklist can help salespeople track each stage and ensure no critical steps are missed.
Client example of sales process (from lead to close)
Pilots, regardless of their experience level, complete a pre-flight checklist every
time they get on a plane. The pre-flight checklist helps to ensure that no critical step is overlooked or forgotten even if the pilot is in a hurry or preoccupied with other issues. In the same way, a sales process checklist can help you to track each stage of the sales cycle and is the first step to creating a sales process plan. The specific form of your sales process will vary depending on the nature of your products and the type of prospect you sell to. A salesperson selling expensive manufacturing equipment to large companies will have a much longer and more complicated process than a salesperson selling used books door-to-door to consumers. However, any salesperson, regardless of product type, can benefit from a checklist review. Here is an example of a simple sales process checklist that might suit your needs.
Basic Sales Process
Prospecting for Leads Closing Lead list checked against Prospect objections & database for duplicate questions addressed Lead fits basic prospect Appropriate product/service requirements (e.g. income type selected and accepted level, type of business, etc.) Customer signed contract Setting Appointment Asked customer for permission Initial contact made (phone call, to use as a reference email, in-person visit, etc.) or testimonial Pre-qualification completed Asked customer for referrals
Appointment scheduled Researched prospect to Post-Closing determine needs Reported sale to sales manager
Presentation Order processed and filled
Final qualification completed Sent thank-you note to customer
– prospect is a true opportunity Followed up to confirm Prospect needs assessed customer satisfaction Decision maker identified Resolved any questions Purchasing process and or problems requirements identified Next steps determined (scheduled a second meeting, collected RFP requirements, etc.) Credit to Wendy Connick
www.bizsgt.com Copyright 2017 Chris Hallberg. All rights reserved.