02/15/01

®
Powerware 5115
User’s Guide
500–1400 VA

www.powerware.com
 Class B EMC Statements
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
S Reorient or relocate the receiving antenna.

S Increase the separation between the equipment and the receiver.

S Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

S Consult the dealer or an experienced radio/TV technician for help.

ICES-003
This Class B Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment
Regulations ICES-003.

Cet appareil numérique de la classe B respecte toutes les exigences du Reglement sur le matériel brouilleur du Canada.

Requesting a Declaration of Conformity

Units that are labeled with a CE mark comply with the following harmonic standards and EU directives:

S Harmonic Standards: EN 50091-1-1 and EN 50091-2

S EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits
93/68/EEC, Amending Directive 73/23/EEC
89/336/EEC, Council Directive relating to electromagnetic compatibility
92/31/EEC, Amending Directive 89/336/EEC relating to EMC

The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:

Powerware Corporation
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: +358-9-452 661
Fax: +358-9-452 665 68

Powerware is a registered trademark and Advanced Battery Management (ABM) is a trademark of Powerware Corporation.

ECopyright 2000 Powerware Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Powerware Corporation.
 ®
Powerware 5115
User’s Guide
500–1400 VA

www.powerware.com
Special Symbols
The following are examples of symbols used on the UPS to alert you to important information:

CA U T I O N
Risk of Electric Shock
Do Not Open Cover

CAUTION To reduce the risk of electric shock,

Do not remove cover (or back)
No user-serviceable parts inside
Refer servicing to the factory

RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the
associated warning should be observed.

CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your operator’s manual for

additional information, such as important operating and maintenance
instructions.

SAFETY EARTHING TERMINAL - Indicates the primary safety ground.

µ
LOAD ON/OFF - Press the button with this symbol to energize the output

µ
receptacles (
(
indicator illuminates) or to de-energize the output receptacles
indicator is off).

RJ-45 RECEPTACLE - For 230V units only: this receptacle provides network
interface connections. Do not plug telephone or telecommunications equipment
into this receptacle.

This symbol indicates that you should not discard the UPS or the UPS batteries
in the trash. The UPS may contain sealed, lead-acid batteries. Batteries must be
recycled.
 TABLE OF CONTENTS
1 Powerware 5115 – One of the Best! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Inspecting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
UPS Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turning the UPS On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting the UPS on Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turning the UPS Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
UPS Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Initiating the Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4 Additional UPS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Voltage Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Communication Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Network Transient Protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
UPS and Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Storing the UPS and Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Replacing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Testing New Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Recycling the Used Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Site Wiring Fault (120V Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audible Alarms and UPS Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Silencing an Audible Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Powerware® 5115 User’s Guide S www.powerware.com i

Table of Contents

ii Powerware® 5115 User’s Guide S www.powerware.com

CHAPTER 1
POWERWARE 5115 – ONE OF THE BEST!
The PowerwareR 5115 uninterruptible power system (UPS) protects
your sensitive electronic equipment from basic power problems such as
power failures, power sags, power surges, brownouts, and line noise.
Power outages can occur when you least expect it and power quality can
be erratic. These power problems have the potential to corrupt critical
data, destroy unsaved work sessions, and damage hardware — causing
hours of lost productivity and expensive repairs.
With the Powerware 5115, you can safely eliminate the effects of power
disturbances and guard the integrity of your equipment. The Powerware
5115’s flexibility to handle an array of network devices makes it the
perfect choice to protect your LANs, servers, workstations, and other
electrical equipment.

Figure 1. Powerware 5115

Powerware® 5115 User’s Guide S www.powerware.com 1

Powerware 5115 – ONE OF THE BEST!

Because an integral part of power protection is power management

software, the Powerware 5115 comes fully equipped with a
communication port, serial cable, and a CD containing both LanSafe III
for networked systems and FailSafe III for standalone systems.
Providing outstanding performance and reliability, the Powerware 5115’s
unique benefits include the following:
S Advanced Battery Management (ABMt) doubles battery service life,
optimizes recharge time, and provides advanced warning before the
end of battery life.
S Buck and Boost voltage regulation ensures consistent voltage to your
load by correcting voltage fluctuations.
S Hot-swappable batteries simplify maintenance by allowing you to
replace batteries safely without powering down the critical load.
S Network Transient Protector guards your modem, fax machine, and
other network communications equipment from surges.
S Start-on-battery capability allows you to power up the UPS even if
utility power is not available.
S The Powerware 5115 is backed by worldwide agency approvals.

2 Powerware® 5115 User’s Guide S www.powerware.com

CHAPTER 2
INSTALLATION
This section explains:
S Equipment inspection
S Safety precautions
S UPS installation
S UPS rear panels

Inspecting the Equipment

If any equipment has been damaged during shipment, keep the shipping
cartons and packing materials for the carrier or place of purchase and
file a claim for shipping damage. If you discover damage after
acceptance, file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with
the carrier within 15 days of receipt of the equipment; 2) Send a copy of
the damage claim within 15 days to your service representative.

Safety Precautions
Read the following precautions before you install the UPS.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS. This manual contains important instructions that you
should follow during installation and maintenance of the UPS and batteries. Please
read all instructions before operating the equipment and save this manual for future
reference.

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Installation

WARNING
S This UPS contains its own energy source (batteries). The output receptacles may
carry live voltage even when the UPS is not connected to an AC supply.
S Do not remove or unplug the input cord when the UPS is turned on. This removes
the safety ground from the UPS and the equipment connected to the UPS.
S To reduce the risk of fire or electric shock, install this UPS in a temperature and
humidity controlled, indoor environment, free of conductive contaminants. Ambient
temperature must not exceed 40°C (104°F). Do not operate near water or excessive
humidity (95% max).
S To comply with international standards, the sum of earth leakage current from the
load connected to the UPS must not exceed 1.5 mA.

Installing the UPS

The following steps explain how to install the UPS. Figure 2 shows a
typical installation only. See “UPS Rear Panels” on page 6 for the rear
panel of each model.
1. If you are installing power management software, connect your
computer to the UPS communication port using the supplied
communication cable.
NOTE If you need to change the factory-set defaults for the output voltage or input
voltage range, see “Voltage Configuration” on page 13 before installing the UPS.

2. On 230V models, plug the power cord into the input connector
on the UPS rear panel.
Customer-supplied power cords must be correctly rated for the
UPS (see “Specifications” on page 23). You can also use the
power cord from the largest load if it is correctly rated.

4 Powerware® 5115 User’s Guide S www.powerware.com

 Installation

1
NOTE
This is a typical setup;
Connect communication
your setup may vary. cable from computer to
UPS (optional)

5
Press the ON button
(on the front panel)

2 & 3
Connect UPS to power
4
Connect equipment to UPS

Figure 2. Typical UPS Installation (120V Model Shown)

3. Plug the UPS power cord into a power outlet.

4. Plug the equipment to be protected into the UPS output
receptacles.
DO NOT protect laser printers with the UPS because of the
exceptionally high power requirements of the heating elements.

The µ
5. Start the UPS by pressing the button as shown in Figure 2.
indicator illuminates indicating that power is available
from the UPS output receptacles.
The UPS conducts a self-test and enters Normal mode. If the
alarm beeps or a UPS alarm indicator stays on, see Table 9 on
page 28.
The installation is complete. To learn how to operate the UPS,
see “Operation” on page 11.
NOTE The batteries charge to 90% capacity in approximately 3 hours. However, it is
recommended that the batteries charge for 6 to 24 hours after installation or long-term
storage.

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Installation

UPS Rear Panels

This section shows the rear panels of the Powerware 5115 models.
Site Wiring Fault Indicator DIP Switches

Network Transient
Protector
Communication Port

Four 5-15 Receptacles

Input Overcurrent
Protector

6-ft Power Cord

with 5-15 Plug

Figure 3. 500 VA, 120V Rear Panel

Site Wiring Fault Indicator DIP Switches

Network Transient
Communication Port Protector

Fan

Four 5-15 Receptacles

Input Overcurrent
Protector

6-ft Power Cord

with 5-15 Plug

Figure 4. 750 VA, 120V Rear Panel

6 Powerware® 5115 User’s Guide S www.powerware.com

 Installation

Site Wiring Fault Indicator DIP Switches

Network Transient
Communication Port Protector
Two 5-15 Receptacles

Fan

Four 5-15 Receptacles

Input Overcurrent
Protector

6-ft Power Cord

with 5-15 Plug

Figure 5. 1000 VA, 120V Rear Panel

Site Wiring Fault Indicator DIP Switches

Network Transient
Communication Port Protector

Fan

Six 5-15 Receptacles

Input Overcurrent
Protector

6-ft Power Cord

with 5-15 Plug

Figure 6. 1400 VA, 120V Rear Panel

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Installation

Communication Port Network Transient

Protector
DIP Switches
Four 10A, IEC-320
Receptacles

Input Overcurrent
Protector

10A, IEC-320
Input Connector

Figure 7. 500 VA, 230V Rear Panel

Communication Port Network Transient

DIP Switches Protector

Four 10A, IEC-320

Fan Receptacles

Input Overcurrent
Protector

10A, IEC-320
Input Connector

Figure 8. 750 VA, 230V Rear Panel

8 Powerware® 5115 User’s Guide S www.powerware.com

 Installation

Communication Port Network Transient

DIP Switches Protector

Four 10A, IEC-320

Fan Receptacles

Two 10A, IEC-320

Receptacles

Input Overcurrent
Protector

10A, IEC-320
Input Connector

Figure 9. 1000 VA, 230V Rear Panel

Communication Port Network Transient

DIP Switches Protector

Fan
Six 10A, IEC-320
Receptacles

Input Overcurrent 10A, IEC-320

Protector Input Connector

Figure 10. 1400 VA, 230V Rear Panel

Powerware® 5115 User’s Guide S www.powerware.com 9

Installation

10 Powerware® 5115 User’s Guide S www.powerware.com

CHAPTER 3
OPERATION
This section describes:
S Turning the UPS on and off
S Starting the UPS on battery
S Standby mode
S The UPS front panel and LEDs
S Initiating the self-test

Turning the UPS On

To turn on the UPS, press the button on the front panel (shown in

Normal mode. The µ

Figure 11). After the UPS is turned on, it conducts a self-test and enters
indicator illuminates indicating that power is
available from the UPS output receptacles.

Starting the UPS on Battery

To turn on the UPS without using utility power, press and hold the
button for two seconds. When the UPS starts on battery, it does not
conduct a self-test to conserve battery power.
NOTE The UPS does not auto-detect the input frequency when starting on battery; the
default is the last frequency used by the UPS.

Turning the UPS Off

To turn off the UPS, press the button on the front panel and then
unplug the UPS from the power outlet. If you do not unplug the UPS, it
remains in Standby mode.

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Operation

Standby Mode
When the UPS is turned off and remains plugged into a power outlet,

the µ
the UPS is in Standby mode. The battery recharges when necessary and
indicator is off, indicating that power is not available from the
UPS output receptacles.

UPS Front Panel

The UPS front panel indicates the UPS status and also identifies
potential power problems. Figure 11 shows the UPS front panel
indicators and controls.

On/Off Button

Test/Alarm Reset Button

Power On Indicator (Green)

On Battery Indicator (Yellow)

Overload Indicator (Red)

Service Indicator (Red)

Figure 11. UPS Front Panel

If the alarm beeps or any alarm indicators are on, see Table 9 on page 28
to identify and correct the problem.

Initiating the Self-Test

Press and hold the button for three seconds to initiate the self-test. If
the UPS finds a problem, an LED indicates where the problem is. For
more information, see “Troubleshooting” on page 27.
NOTE The batteries must be fully charged and the UPS must not be in Battery mode
to perform the self-test.

12 Powerware® 5115 User’s Guide S www.powerware.com

CHAPTER 4
ADDITIONAL UPS FEATURES
This section describes:
S Changing the voltage configuration
S Using the communication port
S The Network Transient Protector

Voltage Configuration
The DIP switches on the rear panel of each unit (see Figure 12) are used
to configure the output voltage and input voltage range.
1. The UPS must be completely shutdown.
Turn the UPS off by pressing the button on the front panel
and then unplug the UPS.
2. Set the DIP switches according to the configurations in Table 1.
3. Plug the UPS into a power outlet and press the button to
turn the UPS on.
UPS Rear Panel

2 1
OFF

ON

Figure 12. DIP Switches

Powerware® 5115 User’s Guide S www.powerware.com 13

Additional UPS Features

Table 1. DIP Switch Settings

120V Models
Output Voltage Input Voltage Range DIP Switch 1 DIP Switch 2
110V 99V-116V ON OFF/ON
120V* 108V–127V* OFF OFF/ON
230V Models
Output Voltage Input Voltage Range DIP Switch 1 DIP Switch 2
220V 198V–233V ON OFF
230V* 207V–243V* OFF OFF/ON
240V 216V–254V ON ON
*Default position

Communication Port
To establish communication between the UPS and a computer, connect
your computer to the UPS communication port using the supplied
communication cable.
When the communication cable is installed, power management
software can exchange data with the UPS. The software polls the UPS for
detailed information on the status of the power environment. If a power
emergency occurs, the software initiates the saving of all data and an
orderly shutdown of the equipment.
UPS Rear Panel

6 7 8 9

1 2 3 4 5

Figure 13. Communication Port

14 Powerware® 5115 User’s Guide S www.powerware.com

 Additional UPS Features

Table 2. Communication Port Pin Assignment

Pin Signal Name Function Direction
Number from the UPS
1 Low Batt Low Battery relay contact; 20 mA, 30 Vdc Out
contact rating
2 RxD Transmit to external device Out
3 TxD Receive from external device In
4 DTR PnP (Plug and Play) from external device (tied In
to Pin 6)
5 GND Signal common (tied to chassis) —
6 DSR To external device (tied to Pin 4) Out
7 — No Connection —
8 AC Fail AC Fail relay contact; 20 mA, 30 Vdc contact Out
rating
9 Power Source +V (8 to 24 volts DC power) Out

Network Transient Protector

The Network Transient Protector, shown in Figure 14, is located on the
rear panel and has jacks labeled IN and OUT. This feature
accommodates a single RJ-45 (10BaseT) network connector.
Low voltage models can also accommodate an RJ-11 telephone
connector that provides protection for modems, fax machines, or other
telecommunications equipment. As with most modem equipment, it is
not advisable to use this jack in digital PBX (Private Branch Exchange)
environments.
Connect the input connector of the equipment you are protecting to the
jack labeled IN. Connect the output connector to the jack labeled OUT.
OUT IN
OUT

IN

NETWORK TRANSIENT PROTECTOR

Figure 14. Network Transient Protector

Powerware® 5115 User’s Guide S www.powerware.com 15

Additional UPS Features

16 Powerware® 5115 User’s Guide S www.powerware.com

CHAPTER 5
UPS MAINTENANCE
This section explains how to:
S Care for the UPS and batteries
S Replace the batteries
S Test new batteries
S Recycle used batteries

UPS and Battery Care

For the best preventive maintenance, keep the area around the UPS
clean and dust-free. If the atmosphere is very dusty, clean the outside of
the system with a vacuum cleaner.
For full battery life, keep the UPS at an ambient temperature of
25°C (77°F).

Storing the UPS and Batteries

If you store the UPS for a long period, recharge the battery every
6 months by plugging the UPS into a power outlet. The batteries charge
to 90% capacity in approximately 3 hours. However, it is recommended
that the batteries charge for 6 to 24 hours after long-term storage.

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UPS Maintenance

Replacing Batteries
The hot-swappable battery feature allows you to replace the UPS
batteries easily without turning the UPS off or disconnecting the load.
If you prefer to remove input power to change the battery, press the
button and then unplug the UPS.
Consider all warnings, cautions, and notes before replacing batteries.

WARNING
S Batteries can present a risk of electrical shock or burn from high short circuit
current. The following precautions should be observed: 1) Remove watches, rings,
or other metal objects; 2) Use tools with insulated handles; 3) Do not lay tools or
metal parts on top of batteries.
S ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or
connectors. Attempting to alter wiring can cause injury.
S Replace batteries with the same number and type of batteries as originally
installed in the UPS.
S DO NOT DISCONNECT the batteries while the UPS is in Battery mode.

CAUTION
Pull the battery out onto a flat, stable surface. The battery is unsupported when you
pull it out of the UPS.

18 Powerware® 5115 User’s Guide S www.powerware.com

 UPS Maintenance

Use the following steps to replace the batteries:

1. Pull the top left corner forward and remove the front panel.

2. Slide up and remove the metal battery cover.

3. 500 VA units. Disconnect the red battery cable and then

disconnect the black battery cable. Pull the battery out onto a
flat, stable surface.

Powerware® 5115 User’s Guide S www.powerware.com 19

UPS Maintenance

4. 750–1400 VA units. Disconnect the red battery cable and then pull
the battery out onto a flat, stable surface. Disconnect the black
battery cable to the UPS as shown.

750/1000 VA

1400 VA

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 UPS Maintenance

5. Replace the battery. See “Recycling the Used Battery” for proper
disposal.
6. Connect the black battery cable to the new battery and then
connect the red battery cable.
7. Reinstall the battery.
8. Reinstall the metal battery cover and front panel.

Testing New Batteries

NOTE It is recommended that the batteries charge for 6 to 24 hours before testing.

Press and hold the button for three seconds to initiate a self-test.
The 15-second test automatically distributes the load to the batteries and
tests the battery’s performance. While the test is in progress, the

returns to Normal mode as indicated by the µ

indicators cycle through and the alarm sounds. When complete, the UPS
indicator.
If there is a problem with the battery, the alarm beeps, the + -- indicator
illuminates and the indicator flashes. Check the battery connections
and be sure the battery is fully charged. Call your service representative
if the problem persists.

Recycling the Used Battery

Contact your local recycling or hazardous waste center for information
on proper disposal of the used battery.

WARNING
S Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper
disposal of batteries is required. Refer to your local codes for disposal
requirements.
S Do not open or mutilate the battery or batteries. Released electrolyte is harmful to
the skin and eyes. It may be toxic.

CAUTION
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed,
lead-acid batteries and must be disposed of properly. For more information, contact
your local recycling or hazardous waste center.

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UPS Maintenance

22 Powerware® 5115 User’s Guide S www.powerware.com

CHAPTER 6
SPECIFICATIONS
This section provides the following specifications for the Powerware
5115 models:
S Weights and dimensions
S Electrical input and output
S Environmental and safety
S Battery
Table 3. Model List and Mechanical
120V Models 230V Models
UPS Models PW5115 500 PW5115 500i
PW5115 750 PW5115 750i
PW5115 1000 PW5115 1000i
PW5115 1400 PW5115 1400i
UPS Dimensions 500 VA: 15.0 x 19.3 x 27.0 cm (5.9² x 7.6² x 10.6²)
(WxHxD) 750–1000 VA: 15.0 x 19.3 x 33.5 cm (5.9² x 7.6² x 13.2²)
1400 VA: 15.0 x 19.3 x 39.0 cm (5.9² x 7.6² x 15.4²)
UPS Weight 500 VA: 7.8 kg (17.2 lb)
750 VA: 12.4 kg (27.3 lb)
1000 VA: 12.6 kg (27.8 lb)
1400 VA: 16.8 kg (37.0 lb)

Table 4. Electrical Input

120V Models 230V Models
Nominal Voltage 110V, 120V selectable 220V, 230V, 240V selectable
Voltage Range ±20% for nominal voltage at full load
Nominal Frequency 45–65 Hz, 50/60 Hz auto-sensing
Efficiency (Normal mode) 95%
Noise Filtering Full-time EMI/RFI filtering
Overcurrent Protection Resettable input overcurrent protector
Connections 6-ft, 5-15P power cord (90° angle) 10A, IEC-320 input connector

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Specifications

Table 5. Electrical Output

120V Models 230V Models
Power Levels (rated at 500 VA, 320W
nominal inputs) 750 VA, 500W
1000 VA, 670W
1400 VA, 950W
Power Factor 500 VA, 0.64
750–1400 VA, 0.67
Regulation (Normal mode) -10% to +6% of nominal voltage
Regulation (Battery mode), Same as selected nominal input voltage Same as selected nominal input voltage
Nominal Voltage ±5% 110, 120V 220, 230, 240V
Voltage Waveform Sine wave
Overcurrent Protection Inverter saturation current limited
Output Receptacles 500–750 VA: (4) 5-15 500–750 VA: (4) 10A, IEC-320
1000–1400 VA: (6) 5-15 1000–1400 VA: (6) 10A, IEC-320

Table 6. Environmental and Safety

120V Models 230V Models
Operating Temperature Up to 1,500 meters: 0°C to 40°C (32°F to 104°F); UL tested 25°C (77°F)
Above 1,500 meters: 0°C to 35°C (32°F to 95°F)
Transit/Storage -15°C to 55°C (5°F to 131°F)
Temperature
Relative Humidity 5–95% noncondensing
Operating Altitude Up to 3,000 meters above sea level
Audible Noise Less than 45 dBA typical
Surge Suppression ANSI C62.41 Category A (formerly IEEE 587)
Safety Conformance UL 1778; UL 497A; UL 1778, UL 497A (data line only);
CAN/CSA C22.2, No. 107.1 CAN/CSA C22.2, No. 107.1;
EN 50091-1-1 and IEC 60950
Safety Markings UL, cUL UL, cUL, CE, TUV, C-Tick
EMC (Class B) FCC Part 15, ICES-003 EN 50091-2, FCC Part 15, ICES-003

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 Specifications

Table 7. Battery
Configuration 500 VA: (1) 12V, 9 Ah internal battery
750 VA: (2) 12V, 7.2 Ah internal batteries
1000 VA: (2) 12V, 9 Ah internal batteries
1400 VA: (3) 12V, 9 Ah internal batteries
Voltage 500 VA: 12 Vdc
750–1000 VA: 24 Vdc
1400 VA: 36 Vdc
Type Sealed, maintenance-free, valve-regulated, lead-acid
Charging Advanced charging for faster recovery; less than 3 hours to 90% usable capacity at nominal
line and no supplementary power supply load
Monitoring Advanced monitoring for earlier failure detection and warning

Table 8. Battery Run Times (in Minutes)

UPS Models by VA Ratings

Load (VA) Watts 500 750 1000 1400

200 128 17 38 41 58
300 192 11 27 28 41
500 320 5 14 15 28
600 402 9 10 19
750 503 6 8 14
900 603 6 10
1000 670 5 8
1200 804 6
1400 938 5
N OTE Battery times are approximate and may vary depending on the load configuration and battery charge.

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Specifications

26 Powerware® 5115 User’s Guide S www.powerware.com

CHAPTER 7
TROUBLESHOOTING
This section explains:
S Site wiring fault on 120V models
S UPS alarms and conditions
S How to silence an alarm
S Service and support

Site Wiring Fault (120V Models Only)

The Site Wiring Fault indicator on the UPS rear panel illuminates if the
ground wire connection does not exist or the line and neutral wires are
reversed in the line receptacle. This indicator stays on until the
condition is resolved. Have a qualified electrician correct the wiring
fault. The UPS operates when the indicator is illuminated, but does not
provide rated noise and surge suppression.

Audible Alarms and UPS Conditions

The UPS has an audible alarm feature to alert you of potential power
problems. When the alarm is activated, the UPS beeps in different
intervals according to a particular condition. Use Table 9 to determine
and resolve the UPS alarms and conditions.

Silencing an Audible Alarm

To silence the alarm for an existing fault, press the button. If UPS
status changes, the alarm beeps, overriding the previous alarm silencing.
The alarm does not silence if there is a UPS fault, low battery condition,
or if the battery needs to be replaced.

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Troubleshooting

Indicator Legend
Unlit
Lit
Flashing

Table 9. Troubleshooting

µ
Alarm or Condition Possible Cause Action

The indicator is not The power cord is not Check the power cord connections.
on; the UPS does not start. connected.

The wall outlet is faulty. Have a qualified electrician test and repair the outlet.

The UPS operates in Battery mode The input overcurrent Save your work and turn off your equipment. Turn off
only, even though normal utility protector is open. the UPS. Reduce the load, then press the input
power is present. overcurrent protector on the UPS rear panel.

UPS does not provide the expected The battery may be fully Plug the UPS into a power outlet for 24 hours to charge
backup time. discharged because of: the battery. Press the button, if the alarm beeps,
S long-term storage see “Replacing Batteries” on page 18 to replace the
S frequent
f t power outages
t battery
battery.
S end of battery life During extended power outages, turn off the UPS after
saving your work and shutting down your computer to
conserve battery charge.

Normal operation. None. The UPS is operating in Normal mode and

automatically provides consistent voltage with the
Buck and Boost feature.

1 beep every 4 seconds. Utility power failure. The UPS is powering your equipment with its internal
battery. If this is an extended power outage, save your
work and turn off your equipment to conserve battery
power.

1 beep every 2 seconds. The battery is running low. 2 minutes or less of battery power remains
(depending on load and battery charge).
Prepare for a shutdown. Save your work and turn off
your equipment. The alarm cannot be silenced.

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 Troubleshooting

Alarm or Condition Possible Cause Action

1 beep every 2 seconds. The UPS is running on Correct the input voltage, if possible. The UPS
battery power because the continues to operate on battery until the condition is
input voltage is too high or corrected or the battery is completely discharged.
too low. If the condition persists, the input voltage in your area
may differ from the UPS nominal. Change the UPS
input voltage to match your local voltage (see
“Voltage Configuration” on page 13).

1 beep per second. Power requirements exceed The UPS will automatically shut down in 3 minutes.
UPS capacity (overload is Save your work immediately and turn off your
greater than 120%) or the equipment. Turn off the UPS.
load is defective. Remove some of the equipment from the UPS. You
may need to obtain a larger capacity UPS.

1 beep per second. The UPS is on battery, and Shutdown is imminent (30 seconds). Save your work
the power requirements and turn off your equipment. Turn off the UPS.
exceed UPS capacity Remove some of the equipment from the UPS. You
(overload is greater than may need to obtain a larger capacity UPS.
120%) or the load is
defective.

Continuous beep. Battery test failed. Check the battery connections and be sure the battery
is fully charged.
If the indicator still flashes, see “UPS
Maintenance” on page 17 to replace the battery. Call
your service representative if the problem persists.

Continuous beep. UPS internal temperature is Shutdown is imminent. Save your work and turn off
too high. your equipment. Turn off the UPS.
Clear vents and remove any heat sources. Ensure the
airflow around the UPS is not restricted. Wait at least
5 minutes and restart the UPS. If the condition
persists, contact your service representative.

Continuous beep. UPS fan fault (750–1400 VA Save your work and turn off your equipment. Turn off
models only). the UPS. Contact your service representative.

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Troubleshooting

Alarm or Condition Possible Cause Action

3 beeps every 10 Failed attempt to start the Plug the UPS into a power outlet for 24 hours to charge
seconds. UPS on battery. the battery. After charging the battery, press and hold
the button for 3 seconds; then check the
indicator.
If the indicator still flashes, see “UPS
Maintenance” on page 17 to replace the battery.

Continuous beep. The output wave is Shutdown is imminent. Save your work and turn off
abnormal while the UPS is your equipment. Turn off the UPS. Contact your service
on battery. representative.

Continuous beep. The output voltage is below Save your work and turn off your equipment. Turn off
or above the limit while the the UPS. Contact your service representative.
UPS is on battery.

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 Troubleshooting

Service and Support

If you have any questions or problems with the UPS, call your Local
Distributor or the Help Desk at one of the following telephone numbers
and ask for a UPS technical representative.
In the United States 1 -8 0 0 -3 6 5 -4 8 9 2
In Canada 1 -8 0 0 -4 6 1 -9 1 6 6
All other countries 1 -9 1 9 -8 7 0 -3 1 4 9
Please have the following information ready when you call the Help
Desk:
S Model number
S Serial number
S Version number (if available)
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in
shipment as a result of improper packaging are not covered under
warranty. A replacement or repair unit will be shipped, freight prepaid
for all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the
Help Desk for the dealer or distributor nearest you.

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32 Powerware® 5115 User’s Guide S www.powerware.com