Fill in the blanks, True & False, Long & Short Questions from each of the unit:

Unit 1

Fill in the blanks:

1) _______is the receiver’s interpretation of the sender’s message.

2) The other etymological source mentions that ‘communication’ is derived from the Latin term
_______which means to impart or participate
3) Culture plays an important role in_______ communication.
4) _________is a process of transmitting messages to a large number of scattered audiences
5) Business Writing is a type of ____________usually with standard structure and style.

True & False:

1) The main purpose of communication is to ensure smooth functioning of organizational

activities.
2) Distance is not an impediment of communication , and can be eradicated easily
3) Speaking is more easy job than hearing
4) Feedback serves as the main purpose, with help of which communication gets complete.
5) We can be harsh at writing something , as humbleness hardly matters

Short Answers:

1) What is a difference between Y pattern and wheel pattern of communication?

2) How many times the message gets encoded and decoded?
3) Define communication in terms of William Rice-Johnson.
4) How will you differentiate between the Verbal and nonverbal communication.

Long Answers:

1) Explain in detail how would you sedate the impediments of Communication

2) Describe how to analyses a receiver, in terms of a key aspect of the entire process of
communication.
3) Delineate what makes e-mail an important aspect in your life as an individual.
Answers for Fill in the blanks & True and False:

1) Decoding
2) Communicare
3) Non verbal
4) Mass communication
5) Written Communication
 6) True
7) False
8) False
9) True
10) False

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Unit 2

Fill in the blanks:

1) Tension naturally arises in groups when they work toward shared _________.
2) According to the idea of _______ decisions made collectively tend to be more effective than
decisions made by a single individual.
3) Having an effective _______making process can be a major source of productivity
improvement.
4) Resolution of group _______that lead to the development of group cohesion.
5) It is extremely important to listen, as when ______takes place it is easy to make the mistake
of saying too much and listening too little

True & False:

1) We should Negotiate always with an attitude of Winning Over

2) Lack of clear goal not always leads to Conflict in a Team
3) Active listening and reflective listening are one and the same.
4) If we want to negotiate and make the conflict dissolve, we need to clarify the goals.
5) Active Listening can also be done without the responding part of the receiver.
Short answer questions:
1) What is the difference between Forming & Norming?
2) What do you mean by negotiating towards win win object?
3) What are the modes of Listening?
4) What are the four stages of group facilitation?

Long answer questions:

1) Delineate upon the view we were given two ears but only one mouth.
2) You are in the middle of a conflict, as your two of your colleagues are about to go physical
how would you sedate the process and negotiate. Explain clearly
3) Conflict is a part of human consideration, in lieu of this statement explain why do conflict
occur.
 Answers to the fill in the blanks and true & false

1) Goals and face challenges

2) Synergy
3) Group decision
4) Conflicts
5) Disagreement
6) True
7) False
8) True
9) True
10) False
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Unit 3

Fill in the blanks:

1) The __________ is the principal communications protocol in the Internet.
2) Goodwill messages are very ________to receive because they often come as a pleasant
surprise.
3) The _______ is a mail access protocol used by a client application to read messages from
the mail server.

1) Being concise means using the _____to get a message across to the reader
2) ---------is a messaging architecture and an API based on the Component Object Model
(COM) for Microsoft Windows

True and False:

1) Grammatical correctness is vital in business writing

2) Nearly 25 percent of hiring managers would reject a job candidate who neglected to send a
thank you letter after the interview
3) The letter must not be checked after finishing as it’s not worthy to do it.
4) In order to develop an amicable nature towards the recipient, personal touch should be
included.
5) Persuasive techniques are a cornerstone of marketing and selling, but even if you never work
in those fields, you'll still need good persuasion skills to advance in your career

Answers to the fill in the blanks & true & false

 1) Internet Protocol
2) nice letters
3) Post Office Protocol 3 (POP3)
4) fewest possible words
5) Messaging Application Programming Interface (MAPI)
6) True
7) False
8) False
9) True
10) True

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Unit 4

Fill in the blanks:

1) Interviews are a far more ________of research than questionnaires.

2) When you ___________you are looking for mistakes in your paper
3) A____ can be defined as a testimonial or account of some happening
4) ______your report is the start of the writing process
5) Label your ___so that readers know what scale points are plotted on

True & False:

1) Data interpretation is part of daily life for most people

2) Annual reports are one of the better known types of business communications
3) Pie chart is the only way to represent your data
4) Report is a complete and compact written document giving updated information about a
specific problem.
5) You can also judge the people on the basis of informal interview
Short Answer:

1) What are Long Reports

2) What is the difference between proofreading & Editing
3) What is Header & Footer
4) What do you mean by planning your time

Long Answer:

1) Delineate the process of drafting in detail?

 2) Elaborate upon the aspect of Interview and its type
3) Describe the process of Analysing the data through questionnaire

Answers Of True And False And Fill In The Blanks:

1) Personal Form
2) Proofread
3) Report
4) Planning
5) Axes
6) True
7) True
8) False
9) True
10) False

THANK YOU