PRIVACY POLICY

This privacy policy applies between you, the User of this Website and Acknowledge Designs Limited, the owner and
provider of this Website. Acknowledge Designs Limited takes the privacy of your information very seriously. This privacy
policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data collectively all information that you submit to Acknowledge Designs Limited via the Website. This
definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website
and/or when you use certain features of the Website. Details of the cookies used by this Website are
set out in the clause below ( Cookies);
Data any applicable law relating to the processing of personal Data, including but not limited to the
Protection Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws,
Laws regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR the General Data Protection Regulation (EU) 2016/679;
Acknowledge Acknowledge Designs Limited, a company incorporated in England and Wales with registered
Designs number 8875770 whose registered office is at The Business Resource Network, Whateley's Drive,
Limited, Warkckshire, CV8 2GY;
we or us
UK and EU the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the
Cookie Law Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you any third party that accesses the Website and is not either (i) employed by Acknowledge Designs
Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise
providing services to Acknowledge Designs Limited and accessing the Website in connection with
the provision of such services; and
Website the website that you are currently using, https://www.acknowledgedesigns.co.uk, and any sub-
domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of
this privacy policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of Acknowledge Designs Limited and Users with respect to this
Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any
links we may provide to social media websites.
4. For purposes of the applicable Data Protection Laws, Acknowledge Designs Limited is the "data controller". This
means that Acknowledge Designs Limited determines the purposes for which, and the manner in which, your Data is
processed.

Data collected
5. We may collect the following Data, which includes personal Data, from you:
a. name;
b. gender;
c. job title;
d. profession;
e. contact Information such as email addresses and telephone numbers;
f. demographic information such as postcode, preferences and interests;
g. IP address (automatically collected);
in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:
a. data is given to us by you ; and
b. data is collected automatically.

Data that is given to us by you

7. Acknowledge Designs Limited will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
c. when you enter a competition or promotion through a social media channel;
d. when you make payments to us, through this Website or otherwise;
e. when you elect to receive marketing communications from us;
f. when you use our services;
in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example:
a. we automatically collect some information about your visit to the Website. This information helps us to make
improvements to Website content and navigation, and includes your IP address, the date, times and frequency with
which you access the Website and the way you use and interact with its content.
b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more
information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible
9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible
service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our products / services;
c. transmission by email of marketing materials that may be of interest to you;
d. contact for market research purposes which may be done using email, telephone, fax or mail. Such information
may be used to customise or update the Website;
in each case, in accordance with this privacy policy.
10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are
not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights"
below).
11. For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:
a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for
example, you contact us to ask us for more details about a particular product/service, and we are marketing similar
products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive
and affirmative action when consenting by, for example, checking a tick box that we'll provide.
c. if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To
find out how to withdraw your consent, see the section headed "Your rights" below.

Who we share Data with

12. We may share your Data with the following groups of people for the following reasons:
a. our employees, agents and/or professional advisors - to obtain advice from professional advisers;
in each case, in accordance with this privacy policy.

Keeping Data secure

13. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a user name that is unique to you.
b. we store your Data on secure servers.
14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any
misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail
address: [email protected].
15. If you want detailed information from Get Safe Online on how to protect your information and your computers and
devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get
Safe Online is supported by HM Government and leading businesses.

Data retention
16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the
period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights
18. You have the following rights in relation to your Data:
a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we
 a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we
modify, update or delete such information. If we provide you with access to the information we hold about you,
we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally
permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which
we can use it.
e. Right to data portability - the right to request that we move, copy or transfer your Data.
f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data
(where consent is our legal basis for processing your Data), please contact us via this e-mail address:
[email protected].
20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able
to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's
Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
21. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes
during the period for which we hold it.

Links to other websites

22. This Website may, from time to time, provide links to other websites. We have no control over such websites and are
not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You
are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

23. Acknowledge Designs Limited may, from time to time, expand or reduce our business and this may involve the sale
and/or the transfer of control of all or part of Acknowledge Designs Limited. Data provided by Users will, where it is
relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly
controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it
was originally supplied to us.
24. We may also disclose Data to a prospective purchaser of our business or any part of it.
25. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies
26. This Website may place and access certain Cookies on your computer. Acknowledge Designs Limited uses Cookies
to improve your experience of using the Website and to improve our range of products and services. Acknowledge
Designs Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and
respected at all times.
27. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
28. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your
consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Acknowledge Designs
Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of
Cookies; however certain features of the Website may not function fully or as intended.
29. This Website may place the following Cookies:

Type of Cookie Purpose

Strictly necessary cookies These are cookies that are required for the operation of our website. They
 Strictly necessary cookies These are cookies that are required for the operation of our website. They
include, for example, cookies that enable you to log into secure areas of our
website, use a shopping cart or make use of e-billing services.
Functionality cookies These are used to recognise you when you return to our website. This enables us
to personalise our content for you, greet you by name and remember your
preferences (for example, your choice of language or region).

30. You can find a list of Cookies that we use in the Cookies Schedule.
31. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept
Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
32. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the
Website more quickly and efficiently including, but not limited to, personalisation settings.
33. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance
provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
34. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will
also find details on how to delete cookies from your computer.

General
35. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights
under this privacy policy where we reasonably believe your rights will not be affected.
36. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid,
illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the
validity and enforceability of the other provisions of this privacy policy will not be affected.
37. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a
waiver of that, or any other, right or remedy.
38. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising
under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

39. Acknowledge Designs Limited reserves the right to change this privacy policy as we may deem necessary from time to
time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to
have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Acknowledge Designs Limited by email at [email protected].

Attribution
40. This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).
01 January 2020
Cookies
Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we
have missed a cookie or there is any discrepancy, please let us know.
Strictly necessary
We use the following strictly necessary cookies:

Description of Cookie Purpose

ForceFlashSite When viewing a mobile site (old mobile under m.domain.
com) it will force the server to display the non-mobile
version and avoid redirecting to the mobile site
hs Security
smSession Identifies logged in site members
XSRF-TOKEN Security

Functionality
We use the following functionality cookies:

Description of Cookie Purpose

svSession Identifies unique visitors and tracks a visitor’s sessions on a
site
SSR-caching Indicates how a site was rendered.
smSession Identifies logged in site members