Organizations use different types of interviews to learn about applicants, including structured interviews which ask standardized questions, open-ended interviews which allow applicants to speak freely, and group interviews which observe how applicants interact. Modern interview styles also include stress interviews which test how applicants handle pressure, video interviews which are conducted remotely via videoconference, and situational interviews which describe work scenarios to assess how applicants would respond. The personal interview remains important for employers to assess an applicant's personality and determine if they are suited for the position.
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Types of Interviews
Organizations use different types of interviews to learn about applicants, including structured interviews which ask standardized questions, open-ended interviews which allow applicants to speak freely, and group interviews which observe how applicants interact. Modern interview styles also include stress interviews which test how applicants handle pressure, video interviews which are conducted remotely via videoconference, and situational interviews which describe work scenarios to assess how applicants would respond. The personal interview remains important for employers to assess an applicant's personality and determine if they are suited for the position.
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TYPES OF INTERVIEWS
Organizations use various types of interviews to discover as much as possible about
applicants. 1. A structured interview is generally used in the screening stage. Here the employer controls the interview by asking a series of prepared questions in a set order. Working from a checklist, the interviewer asks candidate each question, staying within an allotted time period. All answers are noted. Although useful in gathering facts, the structured interview is regarded as a poor measure of an applicant’s personal qualities. Nevertheless, some companies use structured interviews to create uniformity in their hiring process. 2. By contrast the open-ended interview is less formal and unstructured, with a relaxed format. The interviewer poses broad, open-ended questions and encourages the applicant to talk freely. This type of interview is good for bringing out an applicant’s personality and is used to test professional judgment. However, some candidates reveal too much, rambling on about personal and family problems that have nothing to do with their qualifications for employment, their ability to get along with co-workers, or any personal interests that could benefit their performance on the job. 3. Some organizations perform group interviews, meeting with several candidates simultaneously to see how they interact. This type of interview is useful for judging interpersonal skills. For example, the Walt Disney Company uses group interviews when hiring people for its theme parks. During a 45-minutes session, the Disney recruiter watches how three candidates relate to one another. Do they smile? Are they supportive of one another’s comments? Do they try to score points at one another’s expense? 4. Perhaps the most unnerving type of interview is the stress interview, which is set up to see how well a candidate handles stressful situations (an important qualification for certain jobs). During a stress interview, you might be asked pointed questions designed to unsettle or irk you. You might be subjected to long periods of silence, criticism of your appearance, deliberate interruptions, abrupt or even hostile reactions by interviewer. 5. As employers try to cut travel costs, the video interview is becoming more popular. Many large companies use videoconferencing systems to screen middle- management candidates or to interview new recruits at universities. Experts recommend that interviewers prepare a bit differently for a video interview than for an in-person meeting. Ask for a preliminary phone conversation to establish rapport with the interviewers. Arrive early enough to get used to equipment and setting. During the interview, speak clearly but not more slowly than normal. Sit straight. Look up but not down. Try to show some animation, but not too much (since it will appear blurry to the interviewer). 6. Another modern twist is the situational interview, in which an interviewer describes a situation and asks, “How would you handle this?” Many companies have learnt that no correlation exists between how well people answer interview questions in a traditional interview and how well they perform on the job. So companies such as Kraft Foods, Delta Air Lines and Proctor and Gamble rely on situational interviews. Proponents of this approach claim that interviewing is about the job, not about a candidate’s five-year goals, weaknesses and strengths, challenging experiences, or greatest accomplishments. So the situational interview is a hands-on, at-work meeting between an employer who needs a job done and a worker who must be fully prepared to do the work. Regardless of the type of interview you may face, a personal interview is vital because your resume can’t show whether you are lively and outgoing or subdued or low key, able to take decision or able to take charge. Each job requires a different mix of personality traits. The interviewer’s task is to find out whether you will be effective on the job.