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Product Analyst

Sprinklr is a fast-growing enterprise software company with over 1,500 employees that provides a social media management platform. The business analyst role involves configuring the Sprinklr product for various brands, collaborating with the team to develop best practices, analyzing product usage data to identify improvements, and working with product management. Key requirements include a Bachelor's degree, strong communication and problem-solving skills, accountability, and the ability to work well in a startup environment. With self-motivation and consistent performance, there is potential to advance within 2-3 years.

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136 views

Product Analyst

Sprinklr is a fast-growing enterprise software company with over 1,500 employees that provides a social media management platform. The business analyst role involves configuring the Sprinklr product for various brands, collaborating with the team to develop best practices, analyzing product usage data to identify improvements, and working with product management. Key requirements include a Bachelor's degree, strong communication and problem-solving skills, accountability, and the ability to work well in a startup environment. With self-motivation and consistent performance, there is potential to advance within 2-3 years.

Uploaded by

vicky
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Job Description- Business Analyst

About Sprinklr:

Sprinklr is 1500 employees strong, valued at $1.8 billion, and one of the fastest growing companies in the
history of enterprise software. In the age of the empowered and connected customer, we know that every
experience a customer has with a brand matters...a lot.
That is why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of- its-kind,
social operating system that integrates with an organization's existing tech infrastructure and allows
employees across the front office to collaborate more effectively and deliver superior customer
experiences across every social channel.Today, we’re revolutionizing customer engagement in 75+
countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon,
McDonald’s, Microsoft, P&G, Uber, and more than 90% of the Fortune 50. We 've spent the last six years
building the world’s most complete enterprise social technology.

Now we’re leveraging that market-leading position to help the biggest brands on the planet take on one of
the largest opportunities ever in enterprise software: unifying the front office. And we’re bringing the very
best talent in the world together to get there.

Please have a look through the website: ​Sprinklr Website


Follow us on LinkedIn: ​Sprinklr
Trending on Instagram: ​#sprinklrlife
Tweet us: ​Tweet Sprinklr
Get our latest happenings on Youtube: ​Sprinklr

What would be your responsibilities?

● Configure the Sprinklr product for various brands and industries following high standards of
delivery and quality
● Constant learning and collaborating with the team to develop best practices on product
configuration
● Work as a team to understand product adoption by various brands and establish standard
practices to improve adoption
● Use product usage data to understand customer pain points and recommend possible
solutions to the product team
● Work closely with the Product Management team to improve product adoption

​What are the must - have skills?​ 


● Bachelor’s in engineering or related field with a minimum aggregate of 60%


● Ability to work in a highly challenging start up environment by maintaining high standards of
accuracy in terms of quality & quantity
● Strong ownership and accountability

● Excellent communication and presentation skills with high fluency in English
● Good Time management skills
● Strong ownership and accountability
● Ability to analyse data quickly to reach relevant insights
● Be a lifelong learner, eager to contribute to a collegial group and enhance the knowledge of
those around you
● Understand client needs and map them to concrete solutions

What are the good - to - have skills?

● Adequate awareness/knowledge of MS Excel and similar tools


● Proven work experience in the related field would be an added advantage

What are your career growth prospects?

● Any self-motivated, skilled professional can scale up the ladder in 2-3 years by showcasing
his skills and value towards the organization in a consistent manner, thereby also depending
upon the requirement for the specific position

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