Video Management Software User Manual-V1.15
Video Management Software User Manual-V1.15
User Manual
Disclaimer
CAUTION!
The default password is used for your first login. To ensure account security, please change the
password after your first login. You are recommended to set a strong password (no less than eight
characters).
The contents of this document are subject to change without prior notice. Updates will be
added to the new version of this manual. We will readily improve or update the products or
procedures described in the manual.
Best effort has been made to verify the integrity and correctness of the contents in this
document, but no statement, information, or recommendation in this manual shall constitute
formal guarantee of any kind, expressed or implied. We shall not be held responsible for any
technical or typographical errors in this manual.
The illustrations in this manual are for reference only and may vary depending on the version or
model. So please see the actual display on your device.
Due to uncertainties such as physical environment, discrepancy may exist between the actual
values and reference values provided in this manual. The ultimate right to interpretation resides
in our company.
Use of this document and the subsequent results shall be entirely on the user's own
responsibility.
Conventions
Document Conventions
Convention Description
Separate a series of menu items, for example, Device Management > Add
>
Device.
Symbols
Symbol Description
i
Restart the Storage Service ··············································································································21
Recording Configuration ··························································································································22
Configure Recording Schedule ·········································································································22
Manually Record Videos···················································································································23
Alarm-Triggered Video Recording ····································································································24
Playback ···················································································································································24
Play Back Remote Recordings ··········································································································25
Play Back Local Recordings ···············································································································27
View Local Snapshots ·······················································································································28
Download ·················································································································································29
Smart Search ············································································································································30
6 Stream Media Server ·····················································································································32
Stream Media Server Management·········································································································32
Add a Stream Media Server ·············································································································32
Modify a Stream Media Server ········································································································32
Delete a Stream Media Server ·········································································································33
Configure a Stream Media Server ············································································································33
7 Decoding and Displaying Videos on the Video Wall ······································································34
Decoding Device Management ················································································································34
Add a Decoding Device·····················································································································34
Modify a Decoding Device················································································································35
Delete a Decoding Device ················································································································35
Remotely Configure a Decoding Device ···························································································35
Video Wall Management ·························································································································35
Add a Video Wall ······························································································································35
Configure a Video Wall ·····················································································································36
Video Wall Operations ·····························································································································37
Display Live Video on Video Wall ·····································································································37
Split Screen for a Decoding Output Channel ····················································································37
Sequence Display on a Video Wall ···································································································38
Play Back Recordings on Video Wall ································································································39
Alarm-Triggered Live Video to Video Wall ·······················································································40
8 People Counting ·····························································································································41
9 E-map ·············································································································································41
E-map Management ································································································································41
Add an E-map ···································································································································41
Modify an E-map ······························································································································42
Delete an E-map ·······························································································································43
Add a Hot Spot ·································································································································43
Modify a Hot Spot ····························································································································43
Delete a Hot Spot ·····························································································································43
ii
Add a Hot Zone ·································································································································44
Modify a Hot Zone····························································································································44
Delete a Hot Zone·····························································································································44
E-map Operations ····································································································································45
View a Hot Spot ································································································································45
View a Hot Zone ·······························································································································45
View Hot Spot/Hot Zone Alarms ······································································································45
Clear Hot Spot/Hot Zone Alarms ······································································································46
10 Voice Communication ··················································································································46
Video Associated Audio ···························································································································46
Two-Way Audio········································································································································47
Voice Broadcast ·······································································································································47
11 Alarm Management ·····················································································································48
Configure Alarm-Triggered Action ···········································································································48
Alarm Records ··········································································································································50
Acknowledge Live Alarms·················································································································50
Query History Alarms ·······················································································································51
Acknowledge History Alarms ···········································································································52
Export Alarm Records ·······················································································································52
12 Operation Logs ·····························································································································52
Query Operation Logs ······························································································································52
Export Operation Logs ·····························································································································52
13 Other Functions····························································································································52
Auxiliary-Monitor Preview ·······················································································································52
Multi-Window Display ·····························································································································53
Cloud Device Management······················································································································53
Log in to the cloud ····························································································································53
Configure a cloud device ··················································································································54
14 Other Configurations ···················································································································55
System Configuration·······························································································································55
User Management ···································································································································58
Add a User ········································································································································58
Modify User Account Information ···································································································59
Delete a User Account ······················································································································59
iii
1 Introduction
The Video Management Software is a device management software suite for small video surveillance
solutions. It is easy to deploy and operate and suitable for scenarios with relatively small number of
video channels, such as super markets, park areas, and residential communities.
The Video Management Software implements various video surveillance services, such as live view,
playback, camera management, recording storage management, alarms, sequence display, video wall
and e-map. The Video Management Software also integrates various storage functions such as NVR
storage and local storage. It is applicable for medium- and small-sized video surveillance applications.
Figure 1-1 Typical Application
Monitor1
IPC1
…….
DC Switch NVR
IPC8
IPC
Monitor8
1
Item Requirements
Operating
Microsoft Windows 7/Windows 8 (32-bit or 64-bit).
System
Memory 1 GB or higher.
Network card Gigabit Ethernet network card (or higher) are recommended.
Display
1280*720 or higher.
definition
Operating
Microsoft Windows 7/Windows 8 (32-bit or 64-bit).
System
Memory 1 GB or higher.
1 TB or higher.
HDD Note:
The capacity of hard disk depends on the volume of data to be stored. You can
figure out the capacity by the formula provided in the note below.
Network card Gigabit Ethernet network card (or higher) are recommended.
Operating
Microsoft Windows 7/Windows 8 (32-bit or 64-bit).
System
Memory 1 GB or higher.
Network card Gigabit Ethernet network card (or higher) are recommended.
2
NOTE!
Playing video from multiple channels simultaneously or playing video at higher resolution requires
higher hardware configuration.
The software operates on a 32-bit operating system, or on a 64-bit operating system that can host
32-bit software programs.
The recommended hard disk space for Video Storage Software should be able to store 1080P (6
Mbps bit rate) video for one week. To store more channels of videos with longer time, use hard
disks with larger capacities. To figure out the hard disk space required, please use the formula:
capacity (GB) ≈ stream (Mbps) x 60 x 60 x 24 x days x channel numbers/8/1024. For example, the
capacity required for a 6 Mbps video to be stored for seven days is about 443 GB and that for 25
channels of CIF (1 Mbps stream) is about 1.8 TB.
Installation
To install the Video Management Software:
1. Double-click the setup file. Follow the instructions to proceed.
2. All components will be installed by default. To customize the installation, click to choose
whether to install the component.
3. The Video Management Software is installed on the system disk by default, for example,
Upgrade
To upgrade the Video Management Software, please use the installation package of the new version
to reinstall. For detailed steps, see Installation.
Uninstall
You can uninstall the Video Management Software by the uninstall shortcut or using the uninstall
option of the installer.
Quickly Uninstall
1. Select Start > All Programs and go to the program folder.
2. Click Uninstall.
3. Click Yes to uninstall the software.
Uninstall Using the Setup File
1. Double-click the setup file. The installation wizard appears. Click Next.
2. Select Remove and click Next to uninstall.
3
3 Starting Components
Video Management Software
As a centralized management platform for video surveillance devices, the Video Management
Software allows you to configure parameters, maintain the system, and query video recordings and
perform other basic surveillance service operations.
2. Use the default username admin and password 123456 for your first login.
CAUTION!
Upgrading or reinstalling the software will not change the previous password (admin, 123456 or any
other custom password) for the admin user.
After successful login, the control panel appears. The following table describes the icons on the
panel.
Icon Description
System menu
Lock account
Switch user
Info
Task management
Current user
NOTE!
Before performing operations on the interface, make sure that you have related operation
permissions. For details, see User Management.
It is recommended that you change your password after your first login. For details, see Modify User
Account Information.
4
Video Storage Software
As a storage server, the Video Storage Software receives and stores data from the edge devices and
provides VOD (video on demand) services.
1. After the installation is completed, double-click to run the software. The icon that
appears in the lower right corner of the task bar indicates the software is running.
If you select Auto Run, the PC will automatically run the software upon startup.
If you select Auto Login to Windows and then enter the username and password for the
Windows, you will automatically log in to the Windows after the PC is started.
1. After the installation is completed, click on the start menu to enter the software interface.
NOTE!
After the software is started, the media switch service is started by default. Click Stop to stop the
service if required.
2. In the dialog box that appears, click Config.
5
3. To run the service automatically upon PC startup, select Auto Run. To automatically log in to
Windows, select Auto Login to Windows, enter the username and password.
4. Click OK to complete the configuration.
4 Live View
You need to add an encoding device before using the Video Management Software to view live video
on the encoding device.
CAUTION!
It is recommended that you add an IP camera only in one Video Management Software to ensure
proper management.
You can add an IP camera to the Video Management Software directly or by adding its connected
NVR. The setting parameters displayed for IP cameras may vary, depending on the way of adding.
For the actual parameters, see the display on your device. The following uses the way of direct
adding as an example.
Search for and add an online device
On the control panel, select Device Management, and then follow the steps shown in the figure
below.
6
1
2
NOTE!
By default, the system automatically searches for all online devices on the LAN and updates the list
periodically. To search a specified network segment, click and select the Search Segment check
box.
You can also click . Then the system searches for all online devices on the same network and
automatically adds them to the device list.
After clicking , you may click Add to add the device to the default group, or click Add to Group to
add to a specified group. The devices that are added after search are named in format of device
type_IP address.
You can right-click an online device in the list to configure the auxiliary parameters. The following
table describes the parameters.
Parameter Description
Access Web Page Opens the login page for the device in a Web browser.
Manually add one or multiple devices
To add one device, select IP/Domain, and then enter IP address, port, username and password.
To add multiple devices, select IP Segment, and then enter the start and end IP addresses, port,
username and password.
You can click Add to add the encoding device(s) to the default group or click Add to Group to add to
a specified group.
7
4. In the Device Info dialog box (as shown in Manually add one or multiple device) that appears,
modify parameters.
1
2
3
Select the desired device 4
8
1
2 3
Group Management
The system manages device channels by group.
Add a Group
To add a group:
On the control panel, select Device Management, and then follow the steps shown in the figure
below.
1
2
3
4
Delete a Group
To delete a group:
1. On the control panel, select Device Management.
2. Click the Group tab.
3. In the group list on the left, select the desired group and click .
4. In the Info dialog box, click Yes.
9
Import Cameras
To import cameras to a group:
On the control panel, select Device Management, and then follow the steps shown in the figure
below to import the desired camera(s) to a specified group.
1
2
5
4
3 Select group
Select cameras
You can click Import All to import all cameras to a specified group.
Click to rename a camera in the group.
Click to delete a camera from the group.
As shown in the following figure, the imported cameras are displayed in the list on the right. You can
edit, delete, or configure a camera.
10
After a camera is imported to a group, you can play live video in a window, manipulate the live video
by clicking the buttons on the Live View toolbar.
NOTE!
If you click a camera and then click on the right, you can choose to play live video from the
camera with the main, sub or third stream.
Custom layout.
Drag the mouse to select screens and then click Join. Up to five custom
layouts are allowed.
11
Button Description
Adjusts the MIC volume or mutes the MIC for the PC in two-way audio.
Full screen.
Takes snapshots.
Note:
You can set the path to store screenshots in System Configuration.
Records and stores live video playing in current window. Click this button
again to stop recording.
, Note:
You can set the path to store video records in System Configuration.
12
Parameter Description
Digital Zoom Click to enable digital zoom. To disable digital zoom, click to deselect.
Selects a stream type for the current window: Auto, main, sub and third
stream.
Note:
Stream Type
The option of sub and third stream will be available only when the device
supports this feature.
This feature is unavailable in sequence display.
System Shortcut to enter the system parameter configuration interface. For details,
Configuration see System Configuration.
2
Click Play
After you click an X-Split view, live video of the cameras in the camera list are played in X windows.
For example, a 4-Split default view is displayed with four windows. Window 1 plays the live video of
the first camera in the camera list, and window 2 plays the second and so on.
By custom view
You need to save a custom view before playing it.
To save the current view as a custom view:
On the control panel, select Live View, and then follow the steps shown in the figure below.
13
1
3
4
The Custom View list on the left displays the view that is successfully added.
To add or modify a custom view, follow the steps shown in the figure below.
1
Live videos are played
4
8
according to the layout
2
8 5
8
Click to save the current view. Click to save the current view as another view.
In the Custom View list, double-click a view or select the view and click the button to play the
PTZ Control
Through PTZ control, you can remotely control PTZ, zooming, focus distance, wiper, and so on. The
system also allows you to set preset positions for a PTZ, select camera patrol route, and so on. With
14
PTZ positions preset, you can set a preset position as a guarding position. You can also accessing the
auxiliary functions such as 3D positioning, shortcut PTZ, and so on.
After finishing the preparation tasks, you can perform PTZ control through PTZ panel.
NOTE!
PTZ control is only available to cameras with PTZ configured. Whether or not a PTZ control
operation can take effect is determined by the functions and PTZ protocols that the PTZ camera
supports. For example, some preset positions of certain PTZ cameras are assigned to special
functions (such as wiper, menu, and so on). So you need to refer to PTZ camera specification before
performing PTZ control.
1. On the control panel, select Live View.
2. Play Live Video in a Window.
3. Click the window and then click on the toolbar to open the PTZ control panel.
15
Parameter Description
: Adds the current PTZ position to the preset position list. Ensure
that the number for a new preset position is unique. Otherwise, the
new preset position will overwrite an existing preset.
: Records a patrol route. After you click Record, you can specify
the rotation direction and zoom value. The system records each
motion trail parameter and automatically adds it to the action list.
Click Stop to complete action recording.
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Parameter Description
change the order of the actions.
Actions include:
Go to a certain preset with a specified duration of pause;
PTZ movement with specified direction, zoom, speed, duration and
pause. Check Keep Rotating to make the camera rotate constantly.
In Patrol Plan, configure your daily patrol plan.
Sequence Display
Start Sequence Display by Camera Group
To start sequence display by camera group:
On the control panel, select Live View, and then follow the steps shown in the figure below.
After sequence display is started for a camera group, live video of cameras in the group is played by
turns in the specified window.
Click or to pause or resume sequence display. Click or to play live video of the
17
1
After sequence display is started for a default X-Split view, live video of cameras in the camera list is
played by turns in x windows.
For example, a 4-Split default view is displayed with four windows. Window 1 plays the live video of
the first camera in the camera list, and window 2 plays the second and so on. After a sequence
display interval (assume 20s), window 1 plays the live video of the fifth camera, and window 2 plays
the sixth and so on.
1 2 5 6
20s
3 4 7 8
Click or to pause or resume the sequence display. Click or to play live video of
the previous or next camera, or play live video of the previous or next group of cameras. Click
to adjust the sequence display interval.
After sequence display is started for the custom view group, each custom view is played by turns.
18
Click or to pause or resume sequence display. Click or to play the previous or
1
3
The IP/Domain indicates the IP address or domain name of the PC installed with the Video Storage
Software. Use a username and password with the permission for logging in to the Video Storage
Software.
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Delete a Storage Device
To delete a storage device:
1. On the control panel, select Device Management.
2. Select Device > Storage Device.
3. Select the desired device(s) and click Delete.
4. In the Info dialog box, click Yes.
CAUTION!
Deleting a storage device using the Video Management Software does not stop the execution of the
existing plans on the storage device. To stop all the storage operations on the device, you need to
stop Video Storage Software first.
CAUTION!
Make sure that you have the corresponding Video Storage Software operation permission before
parameter configuration.
To configure a storage device:
On the control panel, select Device Management, and then follow the steps shown in the figure
below.
1
4
2 3
Select the desired storage device
Enables or disables time synchronization with the NTP server at fixed time.
Time Note:
System To enable this function, you need to set a valid NTP server address.
Select the user account to modify and change the password.
User
Note:
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Parameter Description
The administrator can modify configurations of all users, and the operator
can only modify their own configuration.
Service Port: Communications port for the Video Storage Software.
Download Port: Video downloading port for the Video Storage
Network Port
Software.
VOD Port: Communications port for VOD media services.
Disk Allocate or delete storage space.
To view storage stream, storage space, and HDD strategy of the channel for
a camera:
Storage
Channel
Note: Configure disk storage space and recording schedules before you
proceed to any other operations.
CAUTION!
Restarting the storage service may affect other ongoing services.
To restart the storage service for a storage device:
1. On the control panel, select Device Management.
2. Select Device > Storage Device.
3. Right-click the storage device and then select Configuration.
4. Click Restart Service in the pop-up dialog box.
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Recording Configuration
Configure Recording Schedule
After you configure storage resources for a camera, the specified storage server will automatically
start recording and storing according to the plan. It will stop automatically after the end time.
For cameras directly connected to the Video Management Software
NOTE!
The following configuration is applicable only to the cameras that the Video Management Software
directly manages.
On the control panel, select Recording Schedule, and then follow the steps shown in the figure
below to configure a recording schedule for a camera directly connected to the Video Management
Software.
1
Select the
desired camera
Holiday On the set holidays, the system only performs recording at the time that is
configured according to the holiday configuration and performs normal
recording in other days.
Storage Capacity Click Storage Capacity. You can self-define the storage capacity by
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Parameter Description
configuring Storage Stream, HDD Full, and Add More (GB).
NOTE!
The following configuration is applicable only to the cameras that the Video Management Software
manages through an NVR.
On the control panel, select Recording Schedule, and then follow the steps shown in the figure
below to configure a recording schedule for a camera directly connected to an NVR.
1
Select the
desired camera
For description of the key parameters, see For cameras directly connected to the Video Management
Software.
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NOTE!
You can set the default path and file format under System Configuration > Audio & Video >
Recording.
You can view the content of a local recording file by dragging it to a live view window.
NOTE!
You can set the duration for storing alarm-triggered recordings in system configuration.
Playback
You can play stored video recordings of a camera in a window. First search for recordings, and then
click an area in color (indicating a time range with video recorded) to play the recording. While the
recording is playing, you can control it by using the buttons on the recording control toolbar and
playing floating toolbar.
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NOTE!
During synchronous playback, frequent operations, such as pausing, resuming, and setting playback
speed, degrade the synchronizing effect.
NOTE!
Currently, you can query recordings from a maximum of 16 cameras at a time. If you select more
than 16 cameras, excessive ones will be ignored.
1
Select cameras
25
Recording Control Toolbar
The following figure shows the recording control toolbar in timeline mode.
The following figure shows the recording control toolbar in file mode.
, Plays/Pauses recordings.
Normal playback.
Synchronous playback.
Smart search
Timeline. You can drag the timeline bar when watching recordings.
An area in color indicates a time range with video recorded. You can click
a colored area to view the recording.
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Button Description
Downloads files.
Takes snapshots.
Note: You can set the path to store screenshots in System Configuration.
Enables or disables digital zoom.
, Note: Zooms in on a region of the live video playing in the current
window.
NOTE!
Before playing a recording, you can set the video transmission protocol based on the network
environment to improve the image quality.
4. Select the desired recording and click , as shown in the following figure.
27
NOTE!
For details about the toolbar, see Recording Control Toolbar and Playing Floating Toolbar.
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Download
To download a recording file:
1. On the control panel, select Playback.
2. Click the Device tab in the upper-left corner.
3. Create a download task.
Clip and download
In the playback tool bar, click to start clipping, and then click to stop.
In file mode
In camera mode
Select the desired camera and click , or select Download from the shortcut menu in the
playback window. Specify the start and end time, and download the recording.
4. Click in the lower-left corner. In the Task Management dialog box, you can manage the
download task on the Recording Download tab.
29
NOTE!
You can set the default path and file format for downloaded recordings under System
Configuration > Audio & Video > Recording.
Before playing a downloaded recording, make sure your media player supports the format of the
recording. VLC player is recommended.
Smart Search
While recording, your NVR device will record the amount of movement in each section of the image.
When playing back the recording, you can query desired periods of the recording by specifying time,
area and sensitivity. Follow the steps below:
1. On the control panel, select Playback.
2. Click the Device tab in the upper-left corner. Select the desired camera under the NVR, select
the desired date and click Timeline.
3. Select a desired window or a timeline. Click to enter the configuration page of smart
search.
4. Specify the search area and modify sensitivity. Click again to start smart search, as shown in
the following figure.
30
Specify
1
search area
Modify sensitivity 2 3
5. The result is shown on the timeline, and will be played from the very beginning.
NOTE!
After specifying the area and sensitivity, change the date for another query.
Button Description
, Plays/Pauses recordings
Full screen
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Button Description
1
3
IP/Domain indicates
4 Enter device information
the IP address or
domain name of the
PC where the stream
5 media server resides
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Delete a Stream Media Server
To delete a stream media server:
1. On the control panel, select Device Management.
2. Select Device > Stream Media Server.
3. In the stream media server list, select the desired server(s) and click Delete.
4. In the Info dialog box, click Yes.
Select the
camera(s) from
which the stream
media server will
receive streams
The stream media server will receive streams from the specified cameras and display the stream
receiving records.
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7 Decoding and Displaying Videos on the Video
Wall
Decoding Device Management
Add a Decoding Device
Search for and add an online device
On the control panel, select Device Management, and then follow the steps shown in the figure
below.
NOTE!
By default, the system automatically searches for all online devices on the LAN and updates the list
periodically. To search a specified network segment, click and select the IP Segment check box.
You can also click . Then the system searches for all online devices on the same network and
automatically adds them to the device list.
Manually add one device
Click right to Managed Device. A dialog box appears. Complete device information in the dialog
box and then click Add. The added decoding device is displayed on the managed device list.
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Modify a Decoding Device
To modify a decoding device:
1. On the control panel, select Device Management.
2. Select Device > Decoding Device.
3. In the decoding device list, select the desired device and click Edit.
4. In the Device Info dialog box (see the figure in Add a Decoding Device), modify parameters.
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1
2
To modify a video wall, select it and then click Edit. To delete a video wall, select it, click Delete (or
click in the upper right corner), and then click Yes in the dialog box displayed.
Splice Screens
Splice multiple screens on a video wall into a larger one to play videos from one camera. Before you
start, make sure the decoding device supports this function, and the screens to splice are bound to
channels of the same decoding device.
1. Hold Ctrl and select screens you want to splice.
2. Click Splice. The selected screens are spliced into one.
To cancel the splicing, select the spliced screen and click Restore.
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Configure an alarm-triggered playing channel
After binding a screen to a decoding channel, you can set the screen as an alarm-triggered playing
channel, so when an alarm occurs, live video from the linked camera will play on the screen.
Instead of selecting a stream type in Step 3, you may also drag the camera to the screen directly. You
may right-click the screen to change the stream type when live video has started.
To close live video on the screen, click in the upper right corner.
NOTE!
You need to stop the live video in a decoding output channel before splitting the screen.
37
1
2
Select the desired
screen
After the screen is split, drag the desired cameras to the split screen one by one.
Parameter Description
Pauses the sequence display, and starts playing the live video of the
sequenced cameras.
Clicks the play button to resume the sequence display.
Skips to the next camera or camera group to start the sequence display.
NOTE!
After sequence display is started, you may right-click a window to change the stream type. If the
current camera does not support the selected stream type, the system will automatically switch to
an available one.
2. Click and drag a camera to the window to view its live video, and then click at the bottom
to query recordings in the pop-up window. Alternatively, click the menu on the right of the
camera and select Playback.
The query window is shown below.
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Parameter Description
Timeline. You can drag the timeline when watching the video.
An area in color indicates a time range with video recorded. You can
click a colored area to view the recording.
3. The system displays the recording of the current day by default, you can change the date to
update the timeline. Click on the blue-colored recording bar or change the start time and then
click Go to start playing the recording.
You can use the toolbar to control the playing. The following table describes the parameters on the
toolbar.
Parameter Description
Query recordings.
When an alarm is triggered, the alarm icon will be flashing on the specified screen, and live video
of the linked camera will be displayed. After the alarm is acknowledged, the alarm icon will stop
flashing and the live video will stop.
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8 People Counting
On the control panel, select People Counting, and then follow the steps shown in the figure below to
display the people counting statistics.
1
The counting statistics is
displayed in column chart
NOTE!
People counting is applicable only to the cameras that the Video Management Software manages
through an NVR.
9 E-map
You can manage surveillance for intended areas in accordance with the scene.
E-map Management
Add an E-map
To add an e-map:
On the control panel, select E-map, and then follow the steps shown in the figure below.
41
Enter map name and select a local map
2
Modify an E-map
To modify an e-map:
1. On the control panel, select E-map.
2. Click the Edit tab.
3. Click Modify Map.
4. In the E-map Info dialog box (see Add an E-map), modify the map name or switch to another
map as required.
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Delete an E-map
To delete an e-map:
1. On the control panel, select E-map.
2. Click the Edit tab.
3. Click Delete Map.
4. In the Info dialog box, click Yes.
NOTE!
Deleting a map also deletes all the hot spots and hot zones on it.
For a map that has a parent map, the parent map is displayed after the map is deleted. Otherwise,
Add Map is displayed.
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2. Click the Edit tab.
3. Select the hot spot you want to delete, click Delete Hot Spot, and then click Yes in the Info
dialog box.
4. You may also right-click the hot spot you want to delete, choose Delete from the shortcut menu,
and then click Yes in the Info dialog box.
1
2
44
4. You may also right-click the hot zone, choose Delete from the shortcut menu, and then click Yes
in the Info dialog box.
E-map Operations
View a Hot Spot
To view a hot spot:
On the control panel, select E-map, and then follow the steps shown in the figure below.
NOTE!
You can also double-click a hot spot on the map to view live video from the hot spot.
45
2. Click the Preview tab, and then follow the instruction shown in the figure below.
2
Right-click hot
spot and choose
Show Alarm Info.
For a hot zone,
double-click it to
open first.
10 Voice Communication
CAUTION!
The video associated audio, two-way audio, and voice broadcast services are mutually exclusive. If
one of the services is ongoing, starting another will stop the ongoing service.
46
1
2 Select camera
and start live
video
4 Turn audio on
3
CAUTION!
You can listen to the video associated audio from one camera at a time. Starting video associated
audio for another camera will stop that from the existing camera.
Two-Way Audio
Two-way audio refers to a bidirectional voice session between the Video Management Software and
a camera.
NOTE!
Two-way audio requires that the camera be online, audio input and output devices be connected to
ports supporting two-way audio on the camera, and audio input and output devices be connected
to the PC that runs the Video Management Software. In addition, you need to start live view for
two-way audio.
To start two-way audio, right-click anywhere on live video and then select Two-way Audio from the
shortcut menu. To stop two-way audio, deselect Two-way Audio on the shortcut menu.
CAUTION!
Two-way audio stops with live view.
You can start a two-way audio with only one camera at a time. Starting another one stops the
existing session.
Voice Broadcast
Broadcast here refers to a one-way voice broadcast from the Video Management Software to
multiple cameras.
NOTE!
Broadcast requires that the cameras be online, audio output devices be connected to the Audio Out
ports on the cameras, and audio input devices be connected to the PC that runs the Video
Management Software.
On the control panel, follow the steps shown in the figure below to start voice broadcast.
47
1
To stop voice broadcast, perform steps in the figure above and then deselect the cameras from the
voice broadcast list.
11 Alarm Management
You can set actions to be triggered by an alarm so that the alarm can be handled in time.
48
1 Select the type of alarm devices
9
3 Select alarm type
2
Select device
4 Select as required
5 Click Add
8
Set action(s) to trigger
6
Select camera(s) to link
For some alarm types, you need to click Alarm Parameters to set alarm details. For example, you
need to set a detection area and detection sensitivity for motion detection alarms.
Configure desired alarm-related actions according to the following table.
Action Procedure
Records and stores the video of the camera when a specific alarm occurs for later
reference.
Before configuring this action, you need to configure storage resource for the
camera first.
To configure storage for alarm-triggered recording:
Select Recording.
Click Add in the Storage Resource list.
Recording
In the Storage Configuration dialog box, select the storage device to store the
resource from this camera and configure related parameters.
Click OK to complete the configuration.
Note:
To delete an added camera, select the camera and then click .
For a camera with storage resource configuration, you can click the storage
resource to modify the settings.
Moves a PTZ camera to the preset position when a specific alarm occurs, so that
users can capture images of the position as needed.
Note:
This alarm-triggered action will preempt the PTZ when a specific alarm occurs.
Goto Preset
To configure this action, you need to set a preset position for the camera first.
To configure this action, select a preset position for the camera in the list.
Note:
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Action Procedure
To delete an added camera, select the camera and then click .
Plays the live video of a specified camera on a pop-up window when a linked alarm
occurs.
Note:
If multiple cameras are linked to the alarm-triggered live videos, the CPU usage of
the PC will become very high once the alarm is triggered. As a result, some services
may be affected. Therefore, configure this alarm-triggered action properly.
Live View To configure live video playing action:
In the Live View list, select the desired duration.
Note:
To delete an added camera, select the camera and then click .
Click in the lower-left corner to see latest alarms. You can check Display
Triggered Live View to see alarm-triggered video in a pop-up window.
Outputs an alarm when a specific alarm occurs, so as to trigger third-party devices.
To configure alarm output triggering:
Alarm Output Configure the alarm output of the camera in the list.
Note:
To delete an added camera, select the camera and then click .
When an alarm occurred, the specified screen on video wall will display the live
video of the linked camera. For related video wall operations, see Configure an
To Video Wall alarm-triggered playing channel and Alarm-Triggered Live Video to Video Wall.
Note:
Please select only one camera to be linked with the channel.
Alarm Records
You can view and acknowledge live and history alarms to know about camera exceptions and locate
system problems.
When an alarm occurs, the system reports the alarm automatically. The system also sounds an alert
if you have configured an alarm alert. For details, see System Configuration.
50
1
3
Enter remarks as
4 needed
NOTE!
Acknowledged alarms are not displayed in the alarm list.
In the query results list, select an alarm record and click Details to view details of the alarm.
51
Acknowledge History Alarms
See Acknowledge Live Alarms for details. The operations are similar.
12 Operation Logs
You can view or export operation logs.
13 Other Functions
Auxiliary-Monitor Preview
You can use the auxiliary-monitor function on a PC with multiple monitors connected. In this case,
you can use multiple monitors in addition to the main monitor to view live videos, recordings, and
alarms without frequent switching. This helps comprehensive and convenient surveillance. You can
only preview live videos but cannot configure parameters on the auxiliary monitors.
52
Option 1: Click Live View on the control panel. Each time you click Live View, a live view window is
displayed.
Option 2: Follow the steps shown in the figure below.
Multi-Window Display
The software supports multi-window display. You can drag a tab out of the original window into a
new separate window, or drag and move it to other windows.
Click and drag the tab you want to display in single window
NOTE!
For your first login, you should register first.
53
1
2
4
54
NOTE!
When you add a device, the registration code can be obtained from the web of the device. For the
detailed information, see the user document.
Click Sharing Records to see detailed sharing information or cancel existing sharings.
Before deleting a device, you need to delete the storage resources first if the device has been
configured with storage resources.
14 Other Configurations
System Configuration
You can set PC parameters through system parameter configuration to implement specific functions.
To configure system parameters, select System Configuration and configure parameters in the
System Configuration dialog box.
The following table describes the key parameters.
Parameter Description
55
Parameter Description
Enable Auto You need to enter the username and password for
Login to Windows in order to use this function. You can
Windows automatically log in to Windows after the computer is
restarted.
Serial Port Port for external devices to communicate with the PC.
Port Note: To connect external devices (such as specialized
keyboard or control handler) to the PC, you need to set
the serial port parameters of the PC to match the
devices.
Keyboard
Keyboard protocol supported by an external device.
Protocol
Log Save
Operation Length of time operation logs will be stored.
Log For
Save Alarm
Log For Length of time alarm logs will be stored.
Mainte- Import
nance Configuration Imports existing configurations to save time.
Export
Configuration Exports current configuration files for future import.
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Parameter Description
Service Enable Auto With this function enabled, the Video Management
Time Sync Software synchronizes the time of its managed cameras
with the system time, that is, the time of the PC where it
runs.
Automatic time synchronization interval: the time period
between two successive time synchronizations.
Enable DHCP With this function enabled, the PC where the program
runs acts as a DHCP server. In inter-connected networks,
cameras with DHCP enabled will send an application for
IP addresses to the DHCP server automatically.
You can set the following DHCP parameters:
Start Address: the beginning IP address.
End Address: the end IP address.
Subnet Mask: specifies a subnet mask.
Default Gateway: specifies the default gateway.
Email For detailed steps, see the following.
Save File Local path for saving files. You can change it as needed.
To
After the Email is configured, the system sends an email to the specified receiver address when an
alarm is triggered.
Select System Configuration on the control panel and then set as follows.
NOTE!
After configuration is completed, you can enter a valid email address in the Recipient1 text box and
then click Send Test Mail to verify that emails can be received.
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2
User Management
A user who is assigned role permissions can perform operations to manage the system after logging
in to the system.
In the user management interface, you can add, edit, and delete user accounts.
The default username is admin, and the password is 123456. Admin is the super administrator of the
system and has the full permissions. You cannot modify or delete Admin but can change the
password.
NOTE!
The menu being grayed out or invisible may mean that you do not have the permission to operate.
You can view user permissions by checking the user role. And you can ask the administrator to
modify user permissions if required.
Add a User
You can add a user (except admin) and assign permissions to the user.
To add a user:
On the control panel, select User Management, and then follow the steps shown in the figure below.
58
1
Administrator: can be added by super administrator (admin) only. By default, administrator has
all permissions in the system, and the permissions can be modified as required. After being
assigned the user management permission, administrator can add operators.
Operator: added by super administrator (admin) or administrator who has the user
management permission. By default, an operator has no permission when added, and you need
to assign permissions to the operator as required.
NOTE!
You can also edit a user account by double-clicking the line where the user account lies in the user
account list.
CAUTION!
The admin user account cannot be deleted.
To delete a user account:
1. On the control panel, select User Management.
59
2. Select the desired user account and click Delete.
NOTE!
You can delete multiple user accounts at a time by selecting them and then clicking Delete.
60