A3 Lead TTI Metric Start Time 12/9/2009
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How to Interpret the X Matrix
Business Unit X Matrix [date] [owner]
•WHO
•TARGETS TO IMPROVE (TTI)
•IMPROVEMENT PRIORITIES (HOW) •Allocate the resources for each HOW
•Very specific targets
•Key drivers of the process •Resource allocated based on highest
•Should include dates
•Easy to communicate impact
•Ability to track Annual Stretch Targets
•Limit to high ranking few •There can be multiple resources for each
•Should show that improvement priorities have an
•Leads to result oriented sustainable process HOW
impact on Annual Stretch Targets
•Use Lean Six Sigma techniques to arrive at improvement •The resource with primary responsibility
priorities completes the Operational X Matrix or A3
3 •Should result in a new process or standard
•May require multi-functional commitment 4 X = next level X-Matrix
5 G = "Go-Do" project
A3 = A3 defined project
l m l X l m m m m m m m
l l A3 m m l m m m m m
l l A3 m l m m m m
m l l G m m m m m m l m m m m m m
m l l l l l l l X m m m m m m m l m m m m m
BUSINESS LEVEL
IMPROVEMENT
PRIORITIES
TARGETS TO
2010 IMPROVE
ANNUAL OBJECTIVES
2012 BREAKTHROUGH
OBJECTIVES
l RESOURCE
l
PRIMARY RESPONSIBILITY (use keystroke "l")
•3-5 YEAR BREAK THRU OBJECTIVES
SECONDARY RESPONSIBILITY (use keystroke "m")
•Measurable
•ANNUAL STRETCH TARGETS
•Stretch Goals
•Target 50% of 3-5 yr objective
•Includes voice of “all our stakeholders”
•Stretch Goals
2 •Measurable 1 •High ranking few
•Requires multi-functional commitment
•Should result in a new process or standard
•Requires multi-functional commitment
Second Level X Matrix [date] [owner]
A3 m m m m m l
A3 m l m m m
A3 m m m m l m m m m m
A3 l m m m
2nd LEVEL
IMPROVEMENT
PRIORITIES
BUSINESS LEVEL
IMPROVEMENT TARGETS TO
PRIORITIES IMPROVE
ANNUAL
OBJECTIVES
RESOURCE
PRIMARY RESPONSIBILITY
SECONDARY RESPONSIBILITY
[company] BOWLING CHART
Bowling Chart Start Date
Bowling Chart End Date 12/31/2010
Current Date 10/29/2019
Return
Monthly 2009 2009 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010
OWNER A3 Req'd Baseline 2010 Nov Dec Dec Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
PLAN
1
ACTUAL
PLAN
2
ACTUAL
PLAN
3
ACTUAL
PLAN
4
ACTUAL
PLAN
4a
ACTUAL
PLAN
4b
ACTUAL
PLAN
4c
ACTUAL
PLAN
4d
ACTUAL
PLAN
4e
ACTUAL
PLAN
4f
ACTUAL
PLAN
5
5
ACTUAL
PLAN
6
ACTUAL
PLAN
7a
ACTUAL
PLAN
7b
ACTUAL
PLAN
8
ACTUAL
PLAN
9
ACTUAL
PLAN
10
ACTUAL
PLAN
10a
ACTUAL
PLAN
10b
ACTUAL
PLAN
10c
ACTUAL
PLAN
10d
ACTUAL
PLAN
10e
ACTUAL
PLAN
ACTUAL
PLAN
ACTUAL
KPI Bowling Chart
Bowling Chart Start Date 1/1/2010
Bowling Chart End Date 12/31/2010
Last Updated On . . . 16-Feb
Monthly 2009 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010 2010
CM 2009 2010
OWNER A3 Req'd 2010 Dec Dec Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Req'd Baseline YTD
0 PLAN
Safety DART Rate
0 ACTUAL
0 PLAN
Safety JSA's Completed
0 ACTUAL
0 PLAN
Safety DEHS Entries
0 ACTUAL
0 PLAN
Quality Internal PPM
0 ACTUAL
0 PLAN
Quality External PPM
0 ACTUAL
0 PLAN
Quality Supplier PPM
0 ACTUAL
Past Due Backlog 0 PLAN
Speed /
Delivery ($ x 1,000) 0 ACTUAL
Revenue 0 PLAN
Speed /
Delivery ($ x 1,000,000) 0 ACTUAL
0 PLAN
Speed /
Delivery PK
0 ACTUAL
0 PLAN
Speed /
Delivery Supplier OTD
0 ACTUAL
0 PLAN
Cost VCP%
0 ACTUAL
Productivity 0 PLAN
Cost
(Measured by Effectivity) 0 ACTUAL
0 PLAN
Cost Inventory $M
0 ACTUAL
0 PLAN
Cost DIO
0 ACTUAL
0 PLAN
Cost Gross Profit %
0 ACTUAL
0 PLAN
NPD Production Launch
0 ACTUAL
Countermeasures Sheet
Responsible Person
Date of Review
Problem Statement WHY #1
WHY #2
WHY #3
WHY #4
WHY #5
Root Cause
Countermeasures Impact Who When
Project Leader: Project Title/Theme:
Project Mentor: Project Sponsor: Project Champion: Project Owner:
Gemba Team: Support Team:
I. BUSINESS CASE/OBJECTIVE (PROBLEM) (Chart, Table, Graph, etc) III. TARGET CONDITION (SOLUTION) (New VSM, Process Map, Layout, etc)
Process Metric
Problem Statement
Benefit Metric
Project Goals
II. CURRENT CONDITION (CAUSE) (VSM, Process Map, RCA) IV. ACTION PLAN (ACTION) (Problem/Countermeasure)
Implementation Schedule
(days / weeks / months)
Completion
Solution Action Step Who Date 1 2 3 4 5 6 7
1
Problem Cause
1a 7
1
1b
2a
2
2b 8
3a
3
3b
4a V. VERIFICATION (MEASURE)
4
4b Problem Cause Solution Action Measure
5a Est. Date
5
5b Act. Date
6a
6
6b 1
7a 2
7
7b 3
8a 4
8
8b 5
Implementation Schedule
(days / weeks / months)
8 9 10 11 12 13 14
