iSOFT, Daventry Road, Banbury, Oxfordshire OX16 3JT

Tel: +44 (0) 870 050 8901 Fax: +44 (0) 870 050 8911 [email protected]

Key functionality provided by

Synergy includes:

• Problem orientation
• Multiple standard and user-
definable customised user views
• Rich, customisable clinical
guideline engine (SOPHIE)
• User-definable data entry event-
Synergy
driven processor
• Native Read v2 code usage (with
mapping support for DM+D and
SNOMED) Synergy is a modern Windows-based clinically already (and thus determine that new input is
• Local Read and Drug code focused Primary Care information system from not required) or if it falls within a specified time
iSOFT. It is deployed across the UK in England, period. It can show different sets of questions
management
Northern Ireland, Wales and Scotland. and/or information based on a wide range of
• Registration Links
criteria such as age, sex, conditions present (or
Synergy provides the very best in clinical user-
• Pathology Links not present) as well as other criteria derived from
driven functionality derived from over 15 years
• Appointment management other data held within the patient record and/or
of product development experience in the UK
collected or calculated at runtime. Information
• Prescribing support utilising Primary Care marketplace.
and questions can be customised to be displayed
First Databank Europe drug
Synergy Clinician in a form format or in a ‘question by question’-
dictionary
The main application area within Synergy is called based format.
• Batch prescription printing Synergy Clinician. Synergy Clinician provides users The SOPHIE Graphical Editor allows users to
• Dispensing management with a shared, clear and concise picture of all the customise their own SOPHIE guidelines based
• User-definable reports information stored within each patient’s record. on criteria relevant to the purpose or setting
• QOF Multiple views and customisable filters enable all required.
the users involved in the care of a patient to gain SOPHIE collected information can also directly
• Miquest
access to the information they need quickly and update the patient record as well as being able to
• UK National IT Programmes easily, and its problem-oriented approach enables print advice notes and patient leaflets relevant to
compliance (England, Northern records to be categorised, ordered and viewed so the particular SOPHIE guideline being run.
Ireland and Wales) that there is optimal clinical relevance.
• Rich third-party interface (API) Reports Manager
Data entry for adding and updating information
Synergy has an extensive reporting capability
has been streamlined to facilitate rapid and
which allows easy access to all the information
Synergy integrates with a wide easy data input. Keyboard shortcuts allow
stored in the Synergy database.
range of third-party market the interface to be entirely keyboard driven (if
leading specialist product preferred) while observation functions allow Data can be extracted in a number of different
suppliers including: commonly added elements to be recorded quickly formats, including standard formats such as CSV
and easily using pick lists. and html. Custom formats are also supported,
• Contract+ - QOF which provides a considerable degree of flexibility
Prescribing within Synergy is straightforward
in the way in which data can be used and
• Frontdesk - Appointments and safe to use and supports drug interaction,
presented.
• DXS - Decision support allergy, contraindication, warning and precaution
checking, all of these functions being seamlessly Advanced reports functions allow users to: store
• Scriptswitch - Decision support
interfaced and controlled by the Clinician. and re-use patient details and patient notes in
• Docman and Apolloscan - Synergy also supports DXS and Scriptswitch lists for re-use with other queries; merge and
Document management decision support database interaction, which loop queries; and add notes or problems for
• Iplato - Text messaging can be used to provide further prescribing defined lists of patients back into the patient
process support. Batch prescription printing and record or for use in subsequent mail merging.
• Jayex - Appointment call boards
dispensary management are also provided.
and touch screens As with most functional areas in Synergy, reports,
• Label Trace - Label printing SOPHIE folders, formats and templates can all be easily
The SOPHIE module (Survey Of Patient Health in and quickly extracted and shared with other
• IMS Reports - Drug reporting
an Interactive Environment) is a powerful part practices as and when required.
• Inchware - Handheld pocket
of the product that helps manage patient care
Synergy devices/software Interfaces
by, when appropriate, using an approach that
Synergy has an extensive and well-defined
prompts the user with a question only when a
Application Programming Interface (API) which
response to a certain question is required. SOPHIE
supports wide-ranging integration with third-
is able to determine if information is present
party products and components. This means that
 Synergy

About iSOFT
iSOFT is part of the IBA Health
Group, the largest specialist
information technology company
listed on the Australian Securities
Exchange.

IBA builds software applications

for healthcare. We work with
healthcare professionals to design
and build solutions that answer all
of the difficult questions posed by
today’s care delivery challenges.
Our solutions act as a catalyst Synergy benefits from the availability of a wide the medication data to be sent and collected
for change, supporting the free range of specialist partner products developed from any enabled pharmacy anywhere in the
exchange of critical information by both commercial organisations and power country and a printed prescription token to be
across diverse care settings and end-users. given to the patient and then presented to the
participant organisations. We pharmacist by the patient on drug collection.
Ease of use, configurability and flexibility
are the leader in the provision of The Synergy product is extremely easy to set up GP2GP: Functionality is being provided to allow
advanced application solutions and use. The basic functions are designed to suit a patient’s record to be sent from one practice
in modern healthcare economies and support the needs and time constraints faced system to any other GP2GP practice-enabled
around the world. by typical primary care users in their day-to-day system anywhere in the country when a patient
activities. However, in addition to its apparent changes practice.
Today, over 13,000 provider
simplicity, it also has a great deal of depth Choose and Book (CaB): Functionality is
organisations in 35 countries
provided by a high degree of configurability and available which allows the user to request a
across five continents use
added functionality sitting just below the surface. Unique Booking Reference Number (UBRN), send
IBA’s solutions to manage
This enables practices to extend and optimise referral data and seamlessly link into the national
patient information and drive
their use of the capabilities offered by the system CaB appointment booking system.
improvements in their core
at their own pace and in their own time.
processes. The group’s sustainable
development is delivered through The English Connecting for Health (CfH)
careful planning, in-depth analysis National Programme
of our market and anticipation Synergy is a system available under the NHS
of evolving requirements. GP System of Choice (GPSoC) contract and is
Our business is driven by the being actively developed to meet future GPSoC
collective talent, experience requirements.
and commitment of over 3,500 Synergy uses a central data centre to meet
healthcare IT experts around the national programme messaging requirements,
globe. which means that new messaging functionality
can be added without practice impact. The main
A global network of IBA
functions supported now – and being developed
subsidiaries, supported by an
into the future – are:
extensive partner network,
provides substantial experience of Personal Demographic Service (PDS): Synergy
national healthcare markets. As has built-in functionality that supports patient
a result we offer our customers detail updates to and from the national PDS
comprehensive knowledge of local database. This allows for the easy addition of
market requirements, in terms patients’ details held on the central database and
of culture, language, working ongoing synchronisation to help maintain up-to-
practice, healthcare regulation and date patient demographic information.
organisational structure. GP Summary: Functionality is provided to
upload a GP Summary Care Record for registered
For more information on IBA
patients to the national GP summary database
Health, please visit the company’s
and to manage the transfer and viewing of the
website at www.ibahealth.com.
data.
Contact us Electronic Prescription Service (EPS): The
Tel: +44 (0) 870 050 8901 transfer of prescription messages from Synergy at
Fax: +44 (0) 870 050 8911 the point of prescribing is provided. This allows
Email: [email protected]

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