TCS LOGISTIC
Overland Express is the market leader in door-to-door goods transportation
business, with 40ft and 50ft containers, in Pakistan. This business is particularly
suited for heavy consignments to be moved by 550+ satellite-tracked delivery
vehicles to around 300+ cities via TCS’ network of offices across Pakistan.
Overland Express is the preferred choice for customers for secure, economical
and time-definite transportation of heavy cargo shipments by land to any part of
the country.
Less than Container Load
This service is offered to customers for goods which are less than a
container load. It can be booked either on a per KG or per carton basis.
Full Container Load
This service is offered to customers for goods which are large in volume and
require either container(s) of 20, 40, or 50ft, or truck(s) with 18ft of space,
etc. It is a door-to-door service that delivers directly from the customer’s
premises to the delivery address without operations process involvement.
Warehousing is a unique feature of this service.
Hub to Hub Service
This service is offered to customers whereby they can drop shipments at
the TCS hub/office and collect shipments from TCS office at the destination.
Delivery Challan Service
This service is offered to customers in which delivery challan is signed duly
by the receiver/consignee and it is delivered back to the shipper. This
service is currently being provided to departmental stores and others such
as Metro, Hyper star, etc.
OSA/NSA Deliveries
This service is offered to customers for goods to be delivered in out of
service and extended locations, other than 187 locations (of OLE served)
with additional charges.
Cash on Delivery Service
Through this service, shipments are is booked on ‘Cash on Delivery’ basis
and payment of product (inclusive delivery charges) is collected from the
consignee at the time of delivery. This service is exclusive to our corporate
customers where TCS collects the charges for product and service from
consignees. Customer payments are returned through a weekly cycle, after
deduction of service charges.
Supplementary Services
Inventory Counting Delivery Through this premium service, customers'
shipments are booked with a list of inventories and are delivered at the
destination with an inventory count, with a duly signed delivery challan.
Trade Express is especially designed to cater to the business community of
Pakistan. It provides cost-effective and customized solutions to meet the shipping
requirements of medium and large consignments at an affordable price. Trade
Express offers a wide range of services with a choice of payment at origin by
shipper or at destination by consignee (To-Pay). Services include:
Trade Express: Routine Service between TCS Logistics Network
Reverse Logistics: An option for upcountry customers to move their
consignments at affordable prices from North to South
Local Logistics: A customized solution within a specific area to benefit
traders
FTL: Facility for traders to book a full container through TCS
TCS Cool Control is a new temperature-controlled delivery service catering
to customized transport solutions. A complete real-time solution is provided to
consignees for best possible tracking of such shipments. Customers can check
their shipments through round-the-clock satellite tracking which is available to
them through the tracking portal web or their mobile app.
Product Range
Life-saving drugs
Exotic fruits and vegetables
Other temperature sensitive products
Customer Care
Customer hotline
Instant quotations
Personalized services
Customized solutions
Full Spectrum Cold Chain Solution
Cold chain advisory services
Customized transport solutions
Contract logistics
Spot deals
Ice pack boxes for air shipment
Emergency Preparedness
Dual power system
Standby engineers
Emergency response plan
Intensive driver training
Backup arrangements
Multiple charging points
Emergency Preparedness
Dual power system
Standby engineers
Emergency response plan
Intensive driver training
Backup arrangements
Multiple charging points
Innovative Offerings
Milk runs and consolidation
Bulk liquid carriage option
Focus on safety and security
Rapid response
Disinfected containers
TCS Cargo offers highly economical and reliable road transportation for
heavy-weight and large volume shipments. The different types of services include:
Hub-to-Hub service
Hub-to-Door service
Seasonal fruits on per crate basis
Cargo caters to a wide range of walk-in customers, including wholesalers, small
and medium traders, small manufacturers, suppliers and vendors, with heavy-
weight and large volume shipments.
Express is the core business of TCS and offers a wide range of parcel
and package services along with shipping and tracking solutions to fit the needs of
customers. This is also the segment which most people recognize and has become
synonymous to the word ‘TCS Kardo’.
Domestic Express
With the largest retail network in the country and a strong fleet of 600+ satellite
tracked vehicles, Domestic Express offers customers a range of cost-effective
shipping solutions within Pakistan.
Express overnight
Document/Parcels
Shipments carrying normal documents or non-fragile items can be booked
through this service
Extra Special Flyer
TCS offers customers specially designed flyers for particularly important
and significant shipments.
Red Box
Red boxes are designed to send parcels of different weights - 2KG, 5KG,
10KG and 25KG. Each box is on a discounted price compared to the
corresponding charges of the weight it carries
Express Heavy
This service facilitates the transfer of shipments heavier than 30KG across
the country
Same-Day Delivery
This is a premium service for urgent shipments that need to be delivered on the
same day.
Economy Express
For the cost-effective customers, TCS offers Economy Express service that delivers
shipments on the second day of booking at discounted rates.
Additional Services
Holiday/Sunday Delivery: Holiday service by TCS has built-in flexibility
and offers immediate collection and delivery. For instance, TCS will collect a
consignment on a holiday and will arrange for delivery as per the desired
time and place.
Special Handling Shipments (Handle with Care): This service is for
all fragile and sensitive articles that need careful handling.
Remote Area Delivery: TCS can deliver shipments to remote areas as
well. The additional charges for this service are:
Within City/Same Zone: Rs. 50
Different Zone: Rs. 100
Personal Delivery
My Collect (Hold for Collection)
Supplementary Services
TCS offers a set of supplementary services to enhance the overall Express Centre
experience for customers. It offers scalability and comfort to customers.
My Collect: Enable consignees to collect their shipment from the nearest
TCS Express Centre at the time of their convenience.
My Return: Facilitates customers by allowing them to receive return
shipments without having any charges imposed on their consignees.
My Drop: Empowers customers with recurring shipment needs to book
their shipments through the TCS booking portal and drop the shipment at
their nearest Express Centre for delivery to their consignee.
International Express
International Express connects Pakistanis to businesses and individuals around
the world. Operating in over 3,500 destinations worldwide, TCS ensures a secure,
fast and reliable service to its customers.
To ensure the development of its global network, TCS became the sole Authorized
Service Contractor for UPS in 2016.
UPS, the international logistics giant, employs 444,000 distribution experts in
every corner of the world. The combination of UPS’ global expertise and TCS’
nationwide power is a perfect alliance - delivering perfect service, at competitive
prices for customers. It gives further strength to TCS’ commitment to connect
Pakistanis at home or abroad, wherever they may be.
Pakistani Passport Delivery
TCS facilitates the safe and secure delivery of passports at customers’ doorstep,
for Pakistanis living abroad. TCS has simplified the attestation process that is done
exclusively through various embassies and foreign affairs departments using its
special ties with the Pakistan High Commission Missions in the UK and UAE.
Worldwide Express Saver
UPS Worldwide Express Saver is a day definite small package service that commits
to delivering the package within 1-5 working days, next business day delivery
during the day to almost all European business centres, end of second business
day delivery to most business addresses in US and Canada and delivery during the
day within 2-3 business days to countries in Asia.
This economical service is also available for imports from more than 185 countries
and territories, that is, day definite delivery during the day from origin countries
in Europe and Worldwide.
Expedited
UPS Expedited is a deferred, international small package service that commits 3 to
5 business day delivery by end of day. It offers day-definite delivery depending on
origin and destination. Expedited is an economical alternative to the regular
express delivery service. This service is ideal for heavy shipments and provides
door-to-door service with customs clearance.
Student Express
Student Express delivers applications and documents to educational institutions all over
the world, at a highly discounted flat rate especially designed to help our young people
as they embark on this important step in their journey.
Weight (Kg) Tariff (PKR)
0.5 2,800
1.0 4,044
1.5 5,275
2.0 6,507
Mango Tango
TCS Mango Tango allows customers to send the best seasonal mangoes to their
friends and loved ones abroad. International deliveries to UAE, UK, USA and
Canada are available for mango boxes ranging from 2.5kg to 10kg.
TCS Impress
TCS Impress offers the right import solutions to its customers to increase
efficiency and enhance their inbound supply chain. TCS works with its customers
to control imports and manage costs better. But, most importantly TCS facilitates
customers with expanding their high-tech, industrial manufacturing and retail
businesses efficiently and cost-effectively in Pakistan as well as all around the
world.
Pack N’ Go
TCS Pack N’ Go is an end-to-end, one-stop solution for all stages of relocation
anywhere in Pakistan or in the world. Right from packaging, shifting,
loading/unloading and delivery to destination, a team of professionals work hard
by guiding and advising customers after conducting a survey of their premises.
Pack N’ Go provides the infrastructure and resources such as professional, trained
teams to make the shifting process smooth and hassle-free for customers.
Pack N' Go Services for Customers
Professional guidance is offered by trained and experienced packaging,
shifting and transportation professionals after conducting an initial survey
of the premise/furniture/belongings
Single point contact is ensured to facilitate all shifting-related needs
without any hassle
No hidden charges
Specific (customized) documents to itemize belongings in a proper order
(inventory sheets, costing sheets & quotations etc.) so that nothing goes
amiss
Structured shifting to ensure the process becomes as hassle-free as
possible to avoid any mishaps
Methodical planning of packing, moving and shifting by a professional team
Temporary warehousing facility at Karachi, Lahore & Islamabad is available
at TCS warehouses if required
Flexibility - The charges depend upon the specific services selected
Pack N' Go Services for Corporates
A one-stop service provider for all relocation-related needs of office
belongings and assets
A structured shifting experience for corporate customers
Professional and transparent services ensure customer comfort
Proper billing for all services availed
TCS corporate customers can opt for an end-to-end fully paid-up shifting
solution for their employees relocating within Pakistan as well as abroad
TCS corporate customers and their employees can avail a special 15%
discount
TCS Hazir
TCS Hazir is available 24/7, 365 days a year. TCS Hazir facilitates its customers in
their fast-paced life by taking care of their courier needs. This service aims to offer
complete convenience to customers.
TCS HAZIR Time Choice enables customers to get their shipments delivered on the
day and time of their choice. Unlike conventional courier delivery, TCS HAZIR Time
Choice service also offers customers the facility of refund if the shipment is not
delivered on time.
Key features of TCS Time Slot Delivery:
Time stipulated delivery
24/7 Delivery
Money Back Guarantee
2 stage SMS notification to customers
Online track and trace status of consignments
Delivery confirmation via SMS alert or phone call
Warehousing and Distribution
Warehousing and Distribution (W&D) was established in 2004. W&D specializes in
the 3PL setup and is also offering customized 4PL and 7PL solutions. W&D is
setting new benchmarks by providing total Logistics and Supply Chain solutions in
Pakistan. In this relatively short time span, it has already had its presence felt on
the supply chain canvas of the country. W&D has an envious clientele in Telecom,
FMCG, Pharma, I.T. and other sectors. W&D is all set to providing
its customers extraordinary services in their respective industry segments
anywhere in the country. The state-of-the-art W&D already is spread over 1.4
million square feet in, Karachi, Lahore, Faisalabad and Islamabad offering efficient
and economical warehousing services by employing carefully thought-out
material storage and handling equipment.
With the most modern and efficient tools in warehouse management and out-of-
the-box distribution models, W&D division is continuously achieving Key
Performance Indicators (KPIs) set by its customers. TCS Logistics ensures quality of
service provided to its customers. W&D is not rigid in its approach and believes
fully in offering customized solutions to its customers that best fit their specific
logistics and supply chain needs. The Inventory Management & Warehousing
process has been automated with an in-house web-based management system
“WMS” that provides online access and real-time information to customers for
ordering, monitoring and managing their stocks.
Companies today are under an enormous pressure to capitalize on evolving
business trends and make use of integrated logistics and dynamic sourcing, while
simultaneously increasing efficiency and reducing costs. To meet these
challenges, TCS provides a broad suite of innovative applications that enables
organizations to modernize their supply chain processes by adding cloud-based
warehouse management capabilities.
The current range of specialized services includes:
Warehousing
Transportation and Distribution
Value addition and Stock Repacking
Bar-coding & Labelling
Warranty Management
Reverse Logistics
Project Management
