Brochure
Business communication excellence
Innovative business communications
for the digital enterprise
OmniPCX Enterprise Communication Server
In today’s world, business
communications are vital to
boost customer relations and
increase competitiveness.
At the office, employees need business phones More than
and applications that enable them to be instantly
responsive to the requests of external contacts,
800,000 companies
partners and customers. and local authorities
throughout the
world have chosen
Whether traveling or working from home,
employees must be easy to reach and have the Alcatel-Lucent
same ease of communication as at work.
Enterprise business
communication
Many employees need robust professional
solutions.
communication tools that are available at all
times, wherever they may be.
An effective customer welcome enables teams
to more easily convert first contacts into lasting,
recurrent business relationships.
Business communications must be reliable, secure
and cost-effective. As businesses grow, business
communications must evolve smoothly.
2 L’EXCELLENCE POUR VOS COMMUNICATIONS PROFESSIONNELLES ALCATEL-LUCENT ENTREPRISE BROCHURE
Business
communications in
the digital workplace
PREMIUM BUSINESS COMMUNICATIONS: WHAT DO EMPLOYEES SAY?
FAST BUSINESS RESPONSE AND CONVENIENT
USER EXPERIENCE
61%
of employees assert that noise
At the office, employees need business phones and applications that enable
disturbances are the greatest source of
them to be instantly responsive to the requests of external contacts, partners
distraction at the office.
and customers.
Source: www.prnewswire.com
DO EMPLOYEES WORK THE SAME WAY THEY DID FIVE YEARS AGO?
Business communications have changed because the expectations of customers
and employees have evolved: 80%
of employees have an allocated office.
Customers expect quick answers: On-demand buying habits and digital
transformation mean customers expect more, faster. Employees will convert Source: www.steelcase.com
more opportunities into successes if they can provide a high quality response
within a minimum time.
The workplace is changing: On the one hand, new workplaces offer improved
mobility and collaboration, and on the other hand, office spaces are being
71%
of employees use personal smartphones
optimized with a single desk being allocated to several different employees
throughout a week. The cell phone has become a key business tool. in the office for business use.
Source: www.syntonic.com/blog/
OUR RANGE OF PHONES OFFER A “PREMIUM”
EXPERIENCE FOR BUSINESS COMMUNICATIONS:
• F
ast business response because contact is intuitive
and immediate.
• M
aximum convenience because both the office phone
and cell phone can be used interchangeably.
8078s Premium DeskPhone
3 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
QUALITY BUSINESS COMMUNICATIONS THAT
ARE SIMPLE AND EASY TO USE
HERE IS HOW OUR RANGE OF OFFICE PHONES ENSURE
A PREMIUM EXPERIENCE FOR YOUR EMPLOYEES:
Immediate connection: The directory search is
instantaneous using the external alphanumeric keypad.
WHAT ARE THE BEST PHONES
FOR MEETING ROOMS AND
Intensive use: The adjustable incline on the large backlit CLOSED OFFICES?
screens and additional key modules facilitate the ability
In open-space offices, meeting rooms are
to easily read the context menus and manage multiple
vital for collaboration, concentration and
communications.
confidentiality. We offer:
• T
he Compact, or Premium DeskPhone
Listening comfort: Wideband audio, ergonomic handset, and for excellent audio quality including
amplified listening in hands-free mode ensure high-quality hands-free mode and easy call-by-
calls. Employees can hear better and speak more quietly. name. This is the perfect choice for
Productivity in open-space offices is improved huddle rooms for 3 or 4 people.
• T
he Premium DeskPhone with the
8115 Audioffice module for rooms of
up to 10 people.
Increased confidentiality and concentration: The Bluetooth
handset and seamless call shift to a cell phone, enable • A
conference phone for meeting rooms
employees to continue their calls in a meeting room. of 10 or more people.
• T
he 8088 Smart DeskPhone, alone or
connected to a screen, and external
camera for video conference rooms.
SEAMLESS CALL SHIFT: AN ALCATEL-LUCENT ENTERPRISE
INNOVATION
• S
imply press a button or use the contact-free
technology to transfer a business call between
the office phone and a cell phone.
4 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
FAST BUSINESS RESPONSE
WHAT ABOUT MORE EFFICIENT BUSINESS COMMUNICATIONS?
Customers do not want to wait and neither do employees. Instant conferencing: Employees can add up to four people
Here are a few reasons to choose OmniPCX® Enterprise for to a current call. This is perfect for brief calls with experts
instant business communications: while maintaining the initial customer communication: the
call is not transferred from one department to another.
Centralized directory and name identification: All locations
enjoy a unified directory. Employees no longer have to Call history and call requests: Employees see the calls
memorize numbers and can immediately see who is calling received at a single glance and can call back their contact.
or who is answering.
Call screening: An assistant filters the managers’ calls so
Context menus for multi-line calls: Employees can put calls they can focus on priority calls.
on hold, transfer, intercept or place calls into conference by
selecting the context menu buttons. Transferring a call to
provide an immediate response to a customer is intuitive…
much to the satisfaction of the customer.
HERE IS A PREVIEW OF OUR RANGE OF TELEPHONES. DISCOVER THEM IN DETAIL IN THE
“PREMIUM DESKPHONES” BROCHURE
VIDEO TOUCH PREMIUM COMPACT BASIC
8088 8078s 8068s 8058s 8039 (Digital) 8029 (Digital) 8018 8001G
8078s BT 8068s BT
Smart Smart Premium Premium Premium Premium DeskPhone DeskPhone
DeskPhone DeskPhone DeskPhone DeskPhone DeskPhone DeskPhone
Usage Executives Executives Managers Managers Agents Information Information Affordable PC
Huddle rooms Huddle rooms Attendants Hot-desking Information workers workers companion
Hotel rooms Hot-desking workers Hot-desking PC companion Lobby
Hot-desking Lobby, hotel Corridor
rooms
Differentiating One tap video 5” touch-screen Large color Large color Backlit large Backlit screen Compact format 5-lines screen
experience escalation Alpha keyboard screen screen screen Alphabetic Backlit screen Hold, transfer,
7’’ touch-screen Bluetooth Alphabetic Alphabetic Alphabetic keyboard 4 fast dial keys conference
handset (BT)) keyboard keyboard keyboard 4 fast dial keys and redial keys
Bluetooth
handset Bluetooth 4 digital dial
handset (BT) keys
Business SIP essential ALE advanced ALE advanced ALE advanced ALE advanced ALE advanced ALE advanced SIP essential
communica- telephony and telephony telephony telephony telephony telephony telephony telephony
tions video
Wideband
(IP) (IP)
audio
PC port Fast/Gigabit
Gigabit Ethernet Gigabit Ethernet Gigabit Ethernet Gigabit Ethernet Gigabit Ethernet Gigabit Ethernet Gigabit Ethernet
Ethernet
5 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
Mobile and borderless
collaboration for the digital
enterprise
THE DIGITAL ENTERPRISE REQUIRES FASTER BUSINESS RESPONSE AND
CONTINUOUS INNOVATION.
Business conversations between employees and with corporate directory, or by selecting a phone number from
partners and customers are faster and more impactful with the desktop.
enterprise chat, screen sharing, video conversation. Office
phones are perfectly integrated within the collaboration Call history: Important calls are never lost, employees can
application for utmost convenience: employees only need make callbacks at any time from their computer.
one single unified communications application to get
Softphone: Employees can choose to control the office
things done.
phone from their computer, or they can use their computer
with a headset to communicate with their Rainbow contacts.
HOW MANY EMPLOYEES WORK WITH A
Softphones help reduce teleworker communications costs
COMPUTER AND REGULARLY CALL COLLEAGUES
AND EXTERNAL CONTACTS?
When connected to the office phone, the Rainbow Essential
application provides greater responsiveness to everyone
working on a computer:
Enterprise instant messaging including corporate directory
with presence information : Employees can see who is
connected, busy or presenting a document in a meeting, and
can choose to call or send an instant message and files to
their contact.
Call in one click: Do employees regularly call other
colleagues and external parties? Save time dialing: call from
the office phone with one click from the contact list or
Rainbow: the ideal desk phone companion
ENTERPRISE OR INTERNET INSTANT MESSAGING:
HOW TO CHOOSE?
Rainbow Internet messaging
Chat, file sharing, audio, video
Easy-to-use cloud app
One click screen sharing on PC
Call in one click with desk phone
IT control for team and account
management
6 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
ARE COMPLETING FASTER PROJECTS AND INCREASED RESPONSIVENESS
FOR TEAMS
ACCELERATING DECISION-MAKING A KEY
DRIVER OF THE DIGITAL TRANSFORMATION OF Accelerated decision-making and
development time to close projects
YOUR BUSINESS?
Improved communication quality
The Rainbow application offers multimedia communications that ease and the ability to use visual aids
interactions and decision-making in the digital enterprise. during meetings
Instant screen sharing: employees can easily share their screen and edit IT-controlled enterprise-grade
documents in real-time with their contacts. application
Video interactions: to see ones contacts is critical when hiring new people,
negotiating across distance or work better as a team. All you need is click on the
Rainbow computer or smartphone application.
Persistant group chat: teams who use Rainbow groups for their projects can
share documents permanently and can enjoy real-time chat that is more efficient
than email exchanges.
Business community: anyone can get a Rainbow account as it is free of charge
and easily accessible from the cloud. Communication with employees in
subsidiaries that have other communication systems or with external contacts
can be done easily in a few clicks.
HOW MANY EMPLOYEES USE A SMARTPHONE FOR WORK?
Rainbow smartphone application: Do employees need
RAINBOW
information urgently? They can search their Rainbow
contact list or enterprise directory from their smartphone, Rainbow is a cloud application that can be
and immediately see which contacts are busy or available. connected to the phone system. It’s easy
They can start a wideband audio call, a video session to deploy, to use and totally under the
or secure chat with their Rainbow contacts. Business control of your enterprise IT department.
communications take place instantly despite distance. IT staff can get administration access to
the Rainbow application.
Free communications from wifi hot spots: when calling
Rainbow contacts from a wifi hot spot, employees reduce Try Rainbow now for free.
communication and mobile subscription costs.
The Rainbow app
7 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
Business communications
in open plan offices and
on the go
BUSINESS COMMUNICATIONS, ARE AS EFFECTIVE
ON THE GO, AS THEY ARE IN THE OFFICE
HOW MANY EMPLOYEES USE THEIR SMARTPHONES FOR BUSINESS
COMMUNICATIONS?
As smartphones become standardized, employees are encouraged to use them.
However, the increase in business numbers and the lack of multi-line communi-
cations on smartphones can hinder high-quality business communications.
OmniPCX Enterprise lets employees benefit from both business communications
and mobility without constraint.
One number service: When an employee is called on their business number,
both the desk phone and cell phone ring, preventing the loss of important
calls, even when traveling. Employees always use their business number when
answering calls or when calling from the cell phone. A smartphone application
is not required.
Softphones: Companies that use a high quality WLAN network can transform
smartphones into business phones with a mobile application: the enterprise
directory and business communication functions are the same as the office phone.
HOW MANY EMPLOYEES TRAVEL MORE THAN TWO DAYS A WEEK? IDC EXPECTS
HOW MANY EMPLOYEES ASK TO WORK FROM HOME? MOBILE WORKERS
WILL ACCOUNT FOR
Hot-desking phones: Nomad employees access a few shared desks so space MORE THAN 70% OF
is optimized in open-plan offices. By dialing a code on the phone, employees THE WORKFORCE
can associate their business number with the hot-desking phone and have the
BY 2020.
benefit of an office phone. A Gigabit Ethernet port enables high speed access to
the laptop. Employees must be easy to reach at
Softphones: Nomad employees and temporary employees who support work and on the go. All employees
activity peaks can access all of the business communications functions on their don’t have the same mobility needs:
computers, tablets or smartphones. Employees can also use the softphone on OmniPCX Enterprise mobility solutions
their laptops when they are at home. fit everyone’s needs.
Source: www.idc.com
8 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
CORDLESS HANDSETS PROVIDE QUALITY
BUSINESS COMMUNICATIONS ON THE GO
HOW MANY EMPLOYEES MUST BE ACCESSIBLE AT ALL TIMES?
Technical and logistical staff, security personnel, assistants and team leaders
are often required to move around the premises while remaining accessible
at all times.
Directory and name identification: Employees can immediately see who is
calling. Contacting an employee when away from one’s desk is easy with
call-by-name.
Context menus: Transferring a call that cannot be handled immediately, or
conducting a conference call with an expert to resolve a problem, is intuitive
with the backlit screen context menus.
Roaming: Employees who are required to frequently travel from one site to
another have all of the functionality as soon as they reach a site.
8212 DECT 8232 DECT
SOFTPHONE ON A SMARTPHONE, OR WIRELESS
COMBINED HANDSET?
Smartphone Business
Shock resistant and reliable
Long battery life
Audio quality/ease of listening
Excellent 3G/WLAN coverage
Applications (mail, business)
Bring Your Own Device
IP Desktop Softphone 8242 DECT
9 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
Business communications
for industrial and logistical
environments
HOW MANY EMPLOYEES WORK IN FACTORIES, INDUSTRIES AND
WAREHOUSES
The ability to quickly respond is vital for business, and the safety of staff
members in factories and warehouses.
Hardened handset: Employees can use their phones in workshops, warehouses
or industrial buildings with rugged environmental challenges. The handsets
are robust; they can withstand impacts and have a long battery life. There is
an ATEX certified handset for explosive atmospheres.
Backlighting: The backlit keys and screen enable use in poorly or highly
lit environments.
Alarms: An alarm button is used to immediately contact the control
center. Integration with the notification server provides Isolated Worker
Protection functionality.
Hands-free: Listening on a loudspeaker, wired or Bluetooth headset, are
options available to employees to communicate while continuing on with
their work.
8262EX DECT 8262 DECT
10 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
ROBUST AND RELIABLE BUSINESS HANDSETS FOR MOBILE EMPLOYEES
TECHNICAL STAFF, NURSES MANUFACTURING TECHNICAL STAFF ADMINISTRATORS, SUB-CONTRACTORS
Usage On-site On-site On-site Industry ATEX On-site On-site On-site Everywhere
Company
directory Local
Call waiting,
transfer
Caller ID,
call delegation
One touch
call transfer
Alarm button
Bluetooth
Isolated worker
protection
11 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
Efficient
Accueil customer
client
performant
welcome for the
digital enterprise
HIGH QUALITY CUSTOMER WELCOME: INTERACTIVE VOICE GUIDES
AN ASSET FOR YOUR COMPANY complement the work of the human
attendant, or can be used alone. They
provide a voice greeting outside of
Alcatel-Lucent Enterprise customer welcome applications include all employees business hours, and voice guides for
to ensure high-quality telephone customer service. Teams can more easily holding and routing calls tailored to
convert a first contact into a lasting, recurrent business relationship. the organization’s brand image and
news.
HOW MANY EXTERNAL CONTACT CALLS DOES YOUR COMPANY
RECEIVE? HOW CAN YOU BEST CONVERT THEM INTO SALES Phone to record guides: An assistant
or a team manager can change a
OPPORTUNITIES?
voice guide by recording it from their
The 4059 Extended Edition Attendant Console application enables the phone. It is quick and easy: Customers
attendant to route calls from their computer to the correct person and it offers always have up-to-date information.
a personalized greeting.
Integrated interactive voice server:
Visual control of calls, and ease of use: The application displays, at a glance, all No additional server or equipment
calls that need to be handled, as well as all calls on hold, enabling attendants is required for a simple customer
to manage a large volume of calls. Commands are executed using the mouse or welcome solution that serves all sites.
via keypad shortcuts. Moreover, the application interface can be customized for
attendants to work more comfortably and more effectively.
View free or busy lines: The attendant can quickly see if contacts are already on
the phone, regardless of where they are located. A voice message or an email can
be sent at any time to remind a contact to return a call.
Mutual help: The application provides easy access to enter and exit
attendant groups. These groups can automatically route calls to people
likely to respond if the primary attendant is unavailable.
12 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
TELEPHONES AND APPLICATIONS INVOLVE ALL EMPLOYEES TO DELIVER
A SUCCESSFUL CUSTOMER WELCOME
HOW MANY EMPLOYEES CONTRIBUTE TO HOW MANY EMPLOYEES ARE PART OF THE
CUSTOMER SATISFACTION? CUSTOMER WELCOME TEAMS?
Hunting group: Calls can be distributed among groups of The OmniPCX Enterprise solution has a specialized,
employees so that the workload is shared between all customized, and extremely effective customer welcome for
members of the team. This function requires no action part-time or full-time customer service employees.
by the relevant employees. In the event of a peak in the
workload, employees can be added to a group with the Call distribution: Calls are distributed using business logic,
touch of a button. and have in-queue voice announcements.
Call supervision: Employees can view calls intended for Agent context menus on the phone: The learning curve is
the members of their group and can respond to the call if quick for new agents using context menus on their business
their colleague is unavailable. Functionality can quickly be phones. Agents can use a desktop application or contact
accessed from the screen or from an add-on module. center functions integrated into their CRM application to
easily manage calls.
Voice mail: Every call is answered, even if the contact
is absent, or already on the phonel. Employees are Supervision of routing strategy and performance: Team
immediately notified of new telephone messages. leaders or supervisors can check the performance of the
team in real-time from a supervisor desktop application.
Customized greeting message: Employees can create They can also manage the call distribution strategy in real-
customized notifications to inform callers about an absence, time. Statistics can also be used to verify the performance
and provide a contact, so that calls do not go unanswered. of teams, or pay them based on performance.
13 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
A cost-effective and
reliable solution for
multi-site companies
ONE COMMUNICATION SYSTEM FOR ALL LOCATIONS: SAVINGS
AND RELIABILITY ENSURED
INSTANT SAVINGS EASY SYSTEM MANAGEMENT VIA A WEB
INTERFACE OR THE OMNIVISTA 8770 NMS
Free communications: Transformation to IP can provide
COMPREHENSIVE MANAGEMENT SUITE
substantial savings; communication costs, between business
locations and remote worker home offices, are eliminated. Centralized system and user account management:
Optimize management time with a single, simplified
Optimize subscriptions to public networks and reduce
interface to manage users, terminals and services.
costs: Centralizing public access enables, all locations to
use the same public access which facilitates subscription Centralized directory: Use a single directory for all users,
monitoring and ensures better rates. OmniPCX Enterprise that can be synchronized with external data sources such
least cost routing functions allow international companies as a Microsoft Active Directory. A web directory is also
to reduce communication costs to other countries where provided with a click-to-call feature.
the company is established.
Track expenses and quality of communications: Optimize
Centralized system: A centralized communications system costs with a consolidated and detailed view of telecom
provides several advantages: one software version to expenses and trend analysis. Monitor traffic spikes
maintain, centralized maintenance operations, and easy to with real-time notification if thresholds are exceeded.
implement common communication services for all users. Performance indicators monitor the Voice over IP quality.
• A
LL CALLS BETWEEN SITES ARE FREE OF
CHARGE
• O
NE COMMUNICATION SYSTEM TO MANAGE,
OFFERING A CONSISTENT SERVICE LEVEL
• C
ENTRALIZED PUBLIC ACCESS ENABLES
MONITORING AND ENSURES BETTER RATES
14 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
A SCALABLE SYSTEM TO SUPPORT YOUR COMPANY TRANSFORMATION
MISSION-CRITICAL COMMUNICATIONS Native cloud connectivity: Business calls can be enhanced
from the cloud with instant messaging, and multimedia
Central and redundancy ensure important calls are not communications, and enable increased responsiveness
lost: A redundant communication server can protect within teams and with external contacts.
against a hardware failure at the main site, or can reduce
the possibility of a network outage at important sites. Programming Interfaces: Embedding business
Switching to the second central server or to the local server communications within business applications is quick and
is automatic. The main server configuration is automatically easy with application programming interfaces and a large
replicated on redundant servers, reducing significant ecosystem of partner applications.
administrative costs.
SOFTWARE ASSURANCE
Thales Group encryption: Partnership with one of the world
leading security providers ensures communications systems Our software assurance provides manufacturer support
and communications are protected against cyber-attacks. should problems arise. It also provides free software
upgrades that ensure the smooth evolution of
the communications system.
FUTURE-PROOF INVESTMENT
Your business operates by creating new activities, • REDUNDANCY AND ENCRYPTION TO MAKE
acquiring a competitor, or expanding to new sites. This CALLS SECURE
growth requires a communication system that evolves
with your organization’s needs. OmniPCX Enterprise meets • SCALABLE SOFTWARE FROM MULTI-SITE SMBs
these needs. TO MULTINATIONAL COMPANIES
A single system for many sites: Our solution is scalable • HYBRID DIGITAL, IP AND SIP ACCESS
and it can support thousands of users. For example, if the
• NATIVE CLOUD CONNECTIVITY
organization acquires a new site, the communication server
can be deployed for the new users and provide the same
• SOFTWARE ASSURANCE
service level to all employees.
Digital, IP, SIP access: If a site has digital wiring and analog
sets, they can be preserved until the IT network is able to
support IP or SIP phones. DECT wireless, DECT IP and WLAN
terminals can provide free mobile communications on site,
regardless of the type of network infrastructure.
15 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
In short, this is what the OmniPCX
Enterprise solution offers:
Business desk phones IP phones Premium DeskPhones (8078s, 8068s, 8058s,
8028s) , 8018 DeskPhone
Digital phones Premium DeskPhones (8029/8039)
Softphones IP Desktop Softphone application
Entry level and third-party phones 8001 DeskPhone, third-party SIP phones, analog
phones, fax machines
Add-on modules for Premium DeskPhones 10, 14 and 40 key modules
Conference phones and modules 4135 IP Conference, 8115 Audioffice
USER EXPERIENCE
Mobility, mobile phones DECT or WLAN cordless handsets 8212 DECT, 8242 DECT, 8262 DECT, 8262EX
DECT, 8118 WLAN, 8128 WLAN
DECT base stations 4070 DECT Base Station (indoor, outdoor) 8340
IP DECT Access Point (indoor, outdoor)
Cell phone use One number service
Hot-desking phones Hot-desking service
Messaging, customer Messaging Built-in messaging service
greeting and call routing
Attendant console and customer greeting 4059 EE Attendant Console, attendant menus on
the 8068, built-in voice response system
Specialized customer welcome Active greeting agent (CCD), Supervisor
(Contact Center) application (CCS) Agent or supervisor PC
application (CCA)
Conference 29-party conferencing Built-in conference bridge
Borderless and mobile collaboration Includes Rainbow Essential (Cloud application
connected to the communication server)
Cost control and Public network Network access T0, T2, T1, PCM R2, SIP
administration
System administration service Built-in visual Command Line Interface
OmniVista 8770 Network Management
System with options (taxation, alarm,
IT INFRASTRUCTURE
directory, performance, Microsoft Active
Directory integration)
Security and continuity Continuity of service Communication system redundancy
of service
Secure communications VoIP encryption with IP Premium Security
Module and encryption redundancy
Server Communication server platform Server virtualization, rack module or server
provided by Alcatel-Lucent Enterprise, native
connectivity to the Rainbow cloud
Software maintenance Contract level (country dependent) Solution Premier Service (SPS), Software
and upgrade Evolution Service (SES) on OmniPCX Enterprise
and related applications
Contract term Contract term from 1 to 5 years
16 EXCELLENCE FOR YOUR BUSINESS COMMUNICATIONS ALCATEL-LUCENT ENTREPRISE BROCHURE
Innovative business communications for the digital enterprise
Applications for intuitive, customized and effective customer greetings
Cost-effective, reliable and connected communications
for all locations
To discover more about OmniPCX Enterprise,
visit our website.
Also visit our website to discover our range
of desk phones and cordless handsets.
enterprise.alcatel-lucent.com
enterprise.alcatel-lucent.com Alcatel-Lucent and the Alcatel-Lucent Enterprise logo are trademarks of Alcatel-Lucent. To view other
trademarks used by affiliated companies of ALE Holding, visit: enterprise.alcatel-lucent.com/trademarks. All other trademarks are the
property of their respective owners. The information presented is subject to change without notice. Neither ALE Holding nor any of its
affiliates assumes any responsibility for inaccuracies contained herein. © 2017 ALE International. All rights reserved. 201706150003EN
(July 2017)
